Training and Development Yearbook, 2000

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Author :
Publisher : Prentice Hall Trade
ISBN 13 : 9780130212351
Total Pages : 580 pages
Book Rating : 4.2/5 (123 download)

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Book Synopsis Training and Development Yearbook, 2000 by : Carolyn Nilson

Download or read book Training and Development Yearbook, 2000 written by Carolyn Nilson and published by Prentice Hall Trade. This book was released on 2000 with total page 580 pages. Available in PDF, EPUB and Kindle. Book excerpt: This comprehensive guide to current training literature and resources is now in its sixth edition. It features the best full-length articles from leading publications plus abstracts of hundreds of other articles, all thoroughly indexed for easy retrieval and use.

Making the Training Process Work

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Author :
Publisher : iUniverse
ISBN 13 : 0595199925
Total Pages : 262 pages
Book Rating : 4.5/5 (951 download)

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Book Synopsis Making the Training Process Work by : Donald F. Michalak

Download or read book Making the Training Process Work written by Donald F. Michalak and published by iUniverse. This book was released on 2001-09-26 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Michalak and Yager have done it again. Their detailed explanation of the training process is practical and fills the gap between the theories and what effective trainers actually do. It’s a great resource for the novice and experienced trainer alike.” Ron Kregoski, President Kregoski Associates, Brighton, MI “A lot of books on training promise the world, but few provide practical, step-by-step answers to training challenges that professionals deal with everyday. I am excited about this valuable resource. So much so, had I the power, I would see that a copy of this book was included in every college HR student’s and training professional’s library. This book will teach every training professional, regardless of their level of expertise, something they didn’t know or help them design a training process that will add to the crucial bottom-line.” Wanda J. Smith, Ph.D., Professor of Human Resource Management Virginia Tech University, Blacksburg, VA Senior Partner, H & S Enterprises “Clear, concise, and to the point. Michalak and Yager go beyond the “fad” approach to training and instead address larger organizational and management issues. Must-reading for the trainer, manager, and consultant.” Calvin Sun, President Technology Horizons, Paoli, PA

Training and Development Yearbook 2002

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Author :
Publisher : Business & Professional Division
ISBN 13 : 9780130421333
Total Pages : 440 pages
Book Rating : 4.4/5 (213 download)

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Book Synopsis Training and Development Yearbook 2002 by : Carolyn Nilson, PH.D PhD, Ed.D

Download or read book Training and Development Yearbook 2002 written by Carolyn Nilson, PH.D PhD, Ed.D and published by Business & Professional Division. This book was released on 2002 with total page 440 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The Yearbook" features the best full-length articles from leading publications plus abstracts of hundreds of other articles.

Educational Media and Technology Yearbook 2003

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Author :
Publisher : Bloomsbury Publishing USA
ISBN 13 : 031302300X
Total Pages : 493 pages
Book Rating : 4.3/5 (13 download)

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Book Synopsis Educational Media and Technology Yearbook 2003 by : Mary Ann Fitzgerald

Download or read book Educational Media and Technology Yearbook 2003 written by Mary Ann Fitzgerald and published by Bloomsbury Publishing USA. This book was released on 2003-06-30 with total page 493 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 28th volume of the Educational Media and Technology Yearbook describes current developments and trends in the field of instructional technology. Prominent themes for this volume include e-learning, collaboration, the standards reform movement, and a critical look at the field in its historical context. The audience for the Yearbook consists of media and technology professionals in schools, higher education, and business contexts, including instructional technology faculty, school library media specialists, curriculum leaders, business training professionals, and instructional designers. The Educational Media and Technology Yearbook has become a standard reference in many libraries and professional collections.

Bottom-Line Call Center Management

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Author :
Publisher : Routledge
ISBN 13 : 1136426213
Total Pages : 201 pages
Book Rating : 4.1/5 (364 download)

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Book Synopsis Bottom-Line Call Center Management by : David L. Butler

Download or read book Bottom-Line Call Center Management written by David L. Butler and published by Routledge. This book was released on 2007-06-01 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Bottom-Line Call Center Management breaks new ground by addressing key skills and techniques in assessing and implementing effective management practices to maximize the human and capital resources at the call center manager's disposal. Drawing on the author's unique data sets and years of research experience in the industry, 'Bottom-Line Call Center Management' helps call center managers evaluate their current status, implement cost-effective changes, and measure results of their changes to ensure a culture of accountability within the call center at all levels increasing the bottom line. The processes include an evaluation of current customer service representatives, defining, delimiting and assessing the labor shed of the center, and exploring the customer service representative's unique skills and leveraging those skills into a unique and dynamic work environment. Likewise, the process also determines the learning skills and competencies necessary to meet and exceed the basic requirements for all call centers. Furthermore, each step has a pre, in-process, and post evaluation to ensure projects are progressing according to plan. Lastly, all evaluations are measured against the bottom line through a return on investment (ROI) model. The framework for this book uses the culture of call centers, defined and lived through the customer service representatives, as the lens to view all processes, measurements, accountability and return on investment. This framework is critical since there has been much emphasis on technology-as-a-solution which treats the employees as a hindrance instead of the enablers of positive change. Likewise, customer service representatives eventually act as strong determinants of success with the call center and thus the bottom line.

The China Population and Labor Yearbook, Volume 2

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Author :
Publisher : BRILL
ISBN 13 : 9047426991
Total Pages : 230 pages
Book Rating : 4.0/5 (474 download)

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Book Synopsis The China Population and Labor Yearbook, Volume 2 by : Fang Cai

Download or read book The China Population and Labor Yearbook, Volume 2 written by Fang Cai and published by BRILL. This book was released on 2010-02-25 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: This English-language volume is an edited collection including several translations of articles from the 2008 and 2009 Chinese-language volumes of the Green Book of Population and Labor. Demographic scholar and economist Cai Fang offers policy guidance to the central government for an era of less favorable demographic circumstances than those experienced in the past.

The SAGE Handbook of Management Learning, Education and Development

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Author :
Publisher : SAGE
ISBN 13 : 1473971799
Total Pages : 739 pages
Book Rating : 4.4/5 (739 download)

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Book Synopsis The SAGE Handbook of Management Learning, Education and Development by : Steven J Armstrong

Download or read book The SAGE Handbook of Management Learning, Education and Development written by Steven J Armstrong and published by SAGE. This book was released on 2009-05-07 with total page 739 pages. Available in PDF, EPUB and Kindle. Book excerpt: The scholarship of management teaching and learning has established itself as a field in its own right and this benchmark handbook is the first to provide an account of the discipline. Original chapters from leading international academics identify the key issues and map out where the discipline is going. Each chapter provides a comprehensive and critical overview of the given topic area, highlights current debates and reviews the emerging research agenda. Chapters embrace the study of organizations as a whole, the concepts of individual and collective learning, the delivery of formal management education and the facilitation of management development. Through consideration of these themes the Handbook analyzes, promotes and critiques the contribution of management learning, education and development to management understanding. It will be an invaluable point of reference for all students and researchers interested in broadening their understanding of this exciting and dynamic new field.

How to Manage Training

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Author :
Publisher : AMACOM Div American Mgmt Assn
ISBN 13 : 0761215247
Total Pages : 271 pages
Book Rating : 4.7/5 (612 download)

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Book Synopsis How to Manage Training by : Carolyn NILSON

Download or read book How to Manage Training written by Carolyn NILSON and published by AMACOM Div American Mgmt Assn. This book was released on 2007-01-29 with total page 271 pages. Available in PDF, EPUB and Kindle. Book excerpt: The knowledge, skills and guidance managers need to become true learning leaders. Now more than ever, a versatile, well-trained workforce is critical to an organization’s success. Written for managers from a wide range of functional areas, this book gives any manager responsible for training the tools to help employees learn more, perform better, and work smarter. This comprehensive, up-to-date guide targets the roles necessary to manage training and learning in an organization: champion, builder, performance consultant, supporter, administrator, and keeper of the budget. Filled with expert information and real-world scenarios, this new book uses diagrams, charts, exercises, and a collection of tools for training delivery to help managers anticipate and solve a broad range of training challenges—for their own departments or for the entire organization. How to Manage Training: Facilitating Workplace Learning for High Performance delivers the knowledge, skills, and guidance managers need to become true learning leaders. Readers will learn how toL • Develop a sample business plan for training • Deliver learning experiences in a wide range of formats • Create programs for peer-to-peer assistance and collegial problem solving • Foster coaching and mentoring in the workplace • Promote learning and training opportunities at all levels in the organization. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com.

China and the Knowledge Economy

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Author :
Publisher : World Bank Publications
ISBN 13 : 9780821350058
Total Pages : 208 pages
Book Rating : 4.3/5 (5 download)

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Book Synopsis China and the Knowledge Economy by : Carl J. Dahlman

Download or read book China and the Knowledge Economy written by Carl J. Dahlman and published by World Bank Publications. This book was released on 2001 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Annotation Argues that, in order to address the growing economic, social, and political pressures of the 21st Century, China will have to build solid foundations for a knowledge-based economy by updating the economic and institutional regime, upgrading education and learning, and building information infrastructure.

Knowledge Management Innovations for Interdisciplinary Education: Organizational Applications

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Author :
Publisher : IGI Global
ISBN 13 : 1466619708
Total Pages : 487 pages
Book Rating : 4.4/5 (666 download)

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Book Synopsis Knowledge Management Innovations for Interdisciplinary Education: Organizational Applications by : Buckley, Sheryl

Download or read book Knowledge Management Innovations for Interdisciplinary Education: Organizational Applications written by Buckley, Sheryl and published by IGI Global. This book was released on 2012-08-31 with total page 487 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book is a detailed resource on knowledge management and innovations that has been written and edited to provide flexibility and in-depth knowledge management innovations, strategies, and practices"--Provided by publisher.

Skill Formation and Globalization

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Author :
Publisher : Routledge
ISBN 13 : 1351148990
Total Pages : 182 pages
Book Rating : 4.3/5 (511 download)

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Book Synopsis Skill Formation and Globalization by : Marcus Powell

Download or read book Skill Formation and Globalization written by Marcus Powell and published by Routledge. This book was released on 2019-06-04 with total page 182 pages. Available in PDF, EPUB and Kindle. Book excerpt: Originally published in 2005. Countries at different stages of social, cultural and economic development approach the process of skill formation in different ways. In this enlightening collection, Marcus Powell uses empirical evidence to document how different nations formulate their training strategy, including how labour market information is used to inform decision making and the role stakeholders play in the process. Drawing on unique practical and research based experience from a variety of authors (all of whom have been employed as senior advisors or consultants to national governments or multilateral donor agencies) it provides unparalleled access to the expertise of key professionals and their knowledge about skill formation.

Training for Organizations

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Author :
Publisher : Thomson South-Western
ISBN 13 :
Total Pages : 422 pages
Book Rating : 4.E/5 ( download)

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Book Synopsis Training for Organizations by : Bridget N. O'Connor

Download or read book Training for Organizations written by Bridget N. O'Connor and published by Thomson South-Western. This book was released on 2002 with total page 422 pages. Available in PDF, EPUB and Kindle. Book excerpt: This conceptual text is designed to give an overview of the training process and training careers. The focus is on needs analysis and the planning for the evaluation of training. Interviews with training professionals make the text effective fro both practitioners in the corporate training environment and instructor's in the classroom.

Resources in Education

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Publisher :
ISBN 13 :
Total Pages : 836 pages
Book Rating : 4.U/5 (183 download)

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Book Synopsis Resources in Education by :

Download or read book Resources in Education written by and published by . This book was released on 2001 with total page 836 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Baltic Sea Region

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Author :
Publisher : Baltic University Press
ISBN 13 : 9197357987
Total Pages : 686 pages
Book Rating : 4.1/5 (973 download)

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Book Synopsis The Baltic Sea Region by : Witold Maciejewski

Download or read book The Baltic Sea Region written by Witold Maciejewski and published by Baltic University Press. This book was released on 2002 with total page 686 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Measuring Innovation in OECD and Non-OECD Countries

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Author :
Publisher : HSRC Press
ISBN 13 : 9780796920621
Total Pages : 354 pages
Book Rating : 4.9/5 (26 download)

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Book Synopsis Measuring Innovation in OECD and Non-OECD Countries by : William Blankley

Download or read book Measuring Innovation in OECD and Non-OECD Countries written by William Blankley and published by HSRC Press. This book was released on 2006 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: It is widely accepted that innovation is key to economic growth. Countries where research and innovation are high on the national agenda are best suited to prosper in the knowledge-based economy. Conversely, countries whose economies are mainly dependent on natural resources and basic industries tend to lack competitiveness and flexibility in adapting to changing global trends. The Organisation for Economic Co-operation and Development (OECD) has long been concerned with the measurement of research and experimental development (R&D) and innovation activities. Under apartheid rule South Africa was barred from participating in OECD activities. Shortly after the advent of democracy in South Africa in 1994 the then Department of Arts, Culture, Science and Technology (now the Department of Science and Technology) initiated the process of applying for observer status on the OECD Committee for Scientific and Technological Policy. South Africa gained observer status in 1998. In March 2001, the Department and the OECD jointly hosted an international seminar in Pretoria on the measurement of innovation activities in OECD and non-OECD countries. This book is a collection of selected papers that were presented at the seminar by leading international and South African experts in innovation measurement. The chapters reflect various aspects of the measurement of innovation and how these measurements are applied in different countries. The volume contributes to the debate that exists between developing and developed countries on their approaches to the measurement of innovation.

Training and Development Yearbook

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Author :
Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (836 download)

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Book Synopsis Training and Development Yearbook by :

Download or read book Training and Development Yearbook written by and published by . This book was released on 1991 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

The 2000 ASTD Training and Performance Yearbook

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Author :
Publisher : McGraw-Hill Companies
ISBN 13 : 9780071352970
Total Pages : 0 pages
Book Rating : 4.3/5 (529 download)

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Book Synopsis The 2000 ASTD Training and Performance Yearbook by : John A. Woods

Download or read book The 2000 ASTD Training and Performance Yearbook written by John A. Woods and published by McGraw-Hill Companies. This book was released on 1999 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Editors Woods and Cortada provide Trainers, consultants and human resource professionals with the best articles on the training industry of the year. All the current thinking and the latest in performance improvement innovations have been compiled in a single handy volume. This comprehensive review gives readers a full year's worth of innovative ideas on delivering effective training, evaluating programs and calculating return on investment, hot new training technology, and more.