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Author : Jerome S. Arcaro
Publisher :
ISBN 13 : 9781574440867
Total Pages : 220 pages
Book Rating : 4.4/5 (48 download)
Download or read book TQM Facilitator's Guide written by Jerome S. Arcaro and published by . This book was released on 1997 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: On TQM
Author : Jerome S. Arcaro
Publisher :
ISBN 13 : 9780203735305
Total Pages : 216 pages
Book Rating : 4.7/5 (353 download)
Download or read book TQM Facilitator's Guide written by Jerome S. Arcaro and published by . This book was released on 2019 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Peter Mears
Publisher : CRC Press
ISBN 13 : 1000674509
Total Pages : 124 pages
Book Rating : 4.0/5 (6 download)
Download or read book Organization Teams written by Peter Mears and published by CRC Press. This book was released on 2020-03-10 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt: The facilitator's guide is a companion to Organization Teams: Building a Continuous Quality Improvement. This guide provides lesson plans, including suggested time allocation, masters that can be used to create your own transparencies, quality bucks photocopy masters, a method for randomly assigning participants to teams, a "little instructor" who will offer suggstions and share ideas.
Author : Theodore Crosier
Publisher :
ISBN 13 :
Total Pages : 220 pages
Book Rating : 4.0/5 ( download)
Download or read book A Guide for Implementing Total Quality Management written by Theodore Crosier and published by . This book was released on 1990 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Morgan L Jones
Publisher : CRC Press
ISBN 13 : 1000213943
Total Pages : 150 pages
Book Rating : 4.0/5 (2 download)
Download or read book Mastering Facilitation written by Morgan L Jones and published by CRC Press. This book was released on 2020-10-14 with total page 150 pages. Available in PDF, EPUB and Kindle. Book excerpt: With business and organisations moving at an ever-faster pace and facing evermore demanding challenges, the need for efficient, succinct and productive interaction between individuals of those businesses and organisations is more important than ever. With the bounds of communication restrictions abandoned through technological advances (we can now see and hear anyone across any manner of virtual platforms anywhere around the globe) and with a greater understanding of the underlying dynamics of human interaction, unprecedented pressure has been thrust upon the individual or individuals who, often, enable these dynamic interactions: the facilitator. Many of us have, at one time or other, been responsible for a meeting – whether between a small number of individuals or an entire organisation of hundreds, or possibly thousands, of businessmen and women. Or, perhaps, we’ve had to be the mediator in a family dispute closer to home or managed a discussion between two feuding friends or colleagues. One way or another, chances are, all of us have been a facilitator at some point in our lives. With the ever-growing demands placed on facilitators, this book delivers a methodical and structured approach to facilitation. This book is the definitive guide to instruct and assist facilitators – both new and experienced – with a set of guidelines and underlying theory that will benefit any facilitator, whether as a mediator between two individuals, single-handedly facilitating a group of 100 or working as part of a facilitation team in a multinational corporation. The first part of the book develops the core basic skills of those new to the art of facilitating. There are many examples and exercises to show the reader how to apply them in different situations. The second part of the book is for more experienced facilitators as it focuses on more advanced skills and tackling difficult situations. Specific tools and techniques are illustrated for the reader. Essentially, this book is aimed at developing and mastering the art of facilitation. Facilitation is the art of getting the best out of groups of people to brainstorm, solve problems and gain consensus. Based on 30 years’ experience of the author and running multiple facilitation training courses across the globe, this book is aimed at upskilling people, managers and leaders to drive change and consensus with groups through running workshops and meetings.
Author : Tracy Linn Owens
Publisher : Quality Press
ISBN 13 : 1951058437
Total Pages : 217 pages
Book Rating : 4.9/5 (51 download)
Download or read book F-Notes written by Tracy Linn Owens and published by Quality Press. This book was released on 2020-04-01 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: There are many occasions when a project leader will preside over a team meeting that ends up falling short of the desired outcomes. Entering a room full of people who are expecting you to guide them to results can be a source of tremendous pressure, even when you feel fully prepared as a leader. This book offers a deeper understanding of how a workshop needs to be managed, how a team can be guided, and how workshop tools should be deployed to achieve a team's objectives. Notes: Facilitation for Quality offers several updates to traditional quality tools to better suit non-manufacturing environments. If you work in an service, office, non-profit, or professional setting, you will find these tools helpful (and you will use them to achieve real results). This book also offers five new tools invented or refined by the authors for those who practice or promote quality, innovation, and effective workshop management to add to their toolbox. Tracy Owens, CQE, CMQ/OE, is a process improvement consultant in Dublin, Ohio. Tracy holds a masters degree in international business from Seattle University, and he was elected to the 2016 class of ASQ Fellows. He is the author of two previous books from Quality Press: Six Sigma Green Belt, Round 2 (2011) and The Executive Guide to Innovation (2013, coauthor), and several articles in Quality Progress magazine. Therese Steiner, ASQ CSSBB, is the Director of Operational Effectiveness and Customer Experience at LexisNexis, where she has worked for 20+ years since completing her Juris Doctorate degree at the University of Dayton School of Law in 1999. Therese is a 2020-2021 ASQ Board Member and Geographic Communities Council Region Director. Therese has been a speaker on Customer Experience and Quality topics at global and regional conferences, including ASQ WCQI and OPEX World Summit, as well as at local meetings for ASQ and other organizations.
Author : Jerry Arcaro
Publisher : CRC Press
ISBN 13 : 9781574441673
Total Pages : 288 pages
Book Rating : 4.4/5 (416 download)
Download or read book The Presidents Quality Award Program Self-Assessment Process for Federal, State and Local Government written by Jerry Arcaro and published by CRC Press. This book was released on 1997-08-29 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why should government agencies conduct quality assessments? The answer is simple: in this era of budget constraints, taxpayer dissatisfaction and "smaller government," today's government agencies must do more with less. The public is demanding it. The Presidents Quality Award Program Self-Assessment Process for Federal, State and Local Government can help you identify areas of waste, cut costs dramatically, and increase efficiency and productivity. Not convinced? Recently, the City of Union, Georgia, used the methodology contained in this workbook to cut costs 15 percent and speed up the budget process from 6 months to 30 days. The methods outlined in The Presidents Quality Award Program Self-Assessment Process for Federal, State and Local Government can also increase your organization's competitiveness, increase your service quality, and most importantly, change people's attitudes about working with government agencies. It's no secret that the vast majority of Americans are currently dissatisfied with the way the government does business. Isn't it time you changed their minds?
Author : Frank L. Lewis
Publisher : U.S. Government Printing Office
ISBN 13 :
Total Pages : 52 pages
Book Rating : 4.:/5 (31 download)
Download or read book Education and Training for Total Quality Management in the Federal Government written by Frank L. Lewis and published by U.S. Government Printing Office. This book was released on 1992 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt: This booklet provides practical "how-to" information to federal employees on the implementation of Total Quality Management (TQM). The booklet is intended primarily for program officials who have begun to think seriously about or have already begun a TQM effort and want guidance on the training effort to support it. Background information on TQM is followed by a list of some key strategic decisions that should be addressed in the implementation plan. Evolving training needs of organizations at various stages of TQM implementation are discussed. Important issues that should be addressed in the training plan are summarized, including funding and assignment of employees to training. Issues are discussed that organizations should consider in phasing training throughout the organization: top management orientation, general organization awareness, and initial focus of indepth TQM training. Training subject areas and courses that many successful TQM organizations provide to meet education and training needs are summarized. A discussion follows of key principles and issues in managing, organizing, and arranging for the delivery of TQM training, including structuring training, selecting trainers, sources of external training, and organizing training staff. Evaluating the training effort is briefly addressed. Appendixes include information on Federal Quality Institute services and a 10-item bibliography. (YLB)
Author : John S Oakland
Publisher : Routledge
ISBN 13 : 1135389136
Total Pages : 164 pages
Book Rating : 4.1/5 (353 download)
Download or read book Pocket Guide to TQM written by John S Oakland and published by Routledge. This book was released on 2013-11-05 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents the information in his inimitable pictorial style. This book will show students and managers what they need to understand about TQM in the simplest, clearest and most memorable form. Professor John Oakland is undoubtedly the British guru of quality management. Following a successful industrial career in research and production management, he has developed a pragmatic approach to introducing TQM which he and his colleagues have used successfully in literally thousands of organizations. He is founder and Executive Chairman of OAKLAND Consulting Plc. and Head of the European Centre for TQM at the University of Bradford Management Centre. Also published by Butterworth-Heinemann are John Oakland's bestselling Total Quality Management (now in its second edition) and Cases in Total Quality Management. Peter Morris is the creative force behind the illustrations in all Butterworth-Heinemann's pictorial guides. Originally trained as an art teacher, he spent several years as an industrial designer in Canada before returning to England to design educational and training materials for the University of Sussex. His experience working on industrial contracts convinced him, quite rightly, that cartoons are frequently the best way to illustrate the abstractions of business life.
Author : Peter R. Scholtes
Publisher : Oriel Incorporated
ISBN 13 : 9781884731266
Total Pages : 404 pages
Book Rating : 4.7/5 (312 download)
Download or read book The Team Handbook written by Peter R. Scholtes and published by Oriel Incorporated. This book was released on 2003 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is a comprehensive resource book that provides everything you need to know to create high performing teams.
Author : D.H. Stamatis
Publisher : CRC Press
ISBN 13 : 9780824700836
Total Pages : 688 pages
Book Rating : 4.7/5 (8 download)
Download or read book TQM Engineering Handbook written by D.H. Stamatis and published by CRC Press. This book was released on 1997-06-26 with total page 688 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offering a model, an implementing strategy, as well as traditional and nontraditional methods for the successful enhancement and maintenance of quality, this work establishes a rationale for the continuation of Total Quality Management (TQM) in all organizations. It considers leading quality-related topics, such as unusual charts, supplier-organization-customer relationships, customer needs and expectations, instructional design, adult learning, advanced quality planning, and reliability.
Author : Thomas Justice
Publisher : AMACOM Div American Mgmt Assn
ISBN 13 : 0814420087
Total Pages : 482 pages
Book Rating : 4.8/5 (144 download)
Download or read book The Facilitator's Fieldbook written by Thomas Justice and published by AMACOM Div American Mgmt Assn. This book was released on 2012 with total page 482 pages. Available in PDF, EPUB and Kindle. Book excerpt: Loaded with procedures, checklists, guidelines, samples, and templates, The Facilitator's Fieldbook covers all the key areas of successful team management, including establishing ground rules, planning meetings and agendas, brainstorming, resolving conflict, making decisions, and helping groups optimize their time. The completely revised third edition of this longtime go-to resource for novice and experienced facilitators provides new team-building exercises as well as updated information on virtual meetings, mediation, strategic planning, and much more. You'll also gain tips on maintaining the tone and flow of meetings, and will learn to determine when to delegate projects to individuals rather than assembling a group. Collaborative projects have become an increasingly prevalent feature of modern business strategies and workplace dynamics. But intentional, strategic facilitation is essential to making sure these groups and teams are effective. The Facilitator's Fieldbook provides readers the comprehensive tools and knowledge they need to help their teams--and, ultimately, their organizations--succeed.
Author : National Conservation Training Center (U.S. Fish and Wildlife Service)
Publisher :
ISBN 13 :
Total Pages : 156 pages
Book Rating : 4.3/5 ( download)
Download or read book National Conservation Training Center Catalog of Training written by National Conservation Training Center (U.S. Fish and Wildlife Service) and published by . This book was released on with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : U.S. Fish and Wildlife Service
Publisher :
ISBN 13 :
Total Pages : 68 pages
Book Rating : 4.:/5 (319 download)
Download or read book Catalog of Training written by U.S. Fish and Wildlife Service and published by . This book was released on 1993 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Frank L. Lewis
Publisher : U.S. Government Printing Office
ISBN 13 :
Total Pages : 52 pages
Book Rating : 4.3/5 (121 download)
Download or read book Education and Training for Total Quality Management in the Federal Government written by Frank L. Lewis and published by U.S. Government Printing Office. This book was released on 1992 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt: This booklet provides practical "how-to" information to federal employees on the implementation of Total Quality Management (TQM). The booklet is intended primarily for program officials who have begun to think seriously about or have already begun a TQM effort and want guidance on the training effort to support it. Background information on TQM is followed by a list of some key strategic decisions that should be addressed in the implementation plan. Evolving training needs of organizations at various stages of TQM implementation are discussed. Important issues that should be addressed in the training plan are summarized, including funding and assignment of employees to training. Issues are discussed that organizations should consider in phasing training throughout the organization: top management orientation, general organization awareness, and initial focus of indepth TQM training. Training subject areas and courses that many successful TQM organizations provide to meet education and training needs are summarized. A discussion follows of key principles and issues in managing, organizing, and arranging for the delivery of TQM training, including structuring training, selecting trainers, sources of external training, and organizing training staff. Evaluating the training effort is briefly addressed. Appendixes include information on Federal Quality Institute services and a 10-item bibliography. (YLB)
Author : Jerry Arcaro
Publisher : CRC Press
ISBN 13 : 9781884015588
Total Pages : 192 pages
Book Rating : 4.0/5 (155 download)
Download or read book Quality in Education written by Jerry Arcaro and published by CRC Press. This book was released on 1995-05-01 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Although hundreds of school improvement programs have been launched in the United States over the past quarter century, very few of them have been successful. The author of Quality in Education: An Implementation Handbook, an experienced quality expert who specializes in education, believes that many of these programs could have succeeded had their developers understood and applied the theories and methods of Total Quality Management (TQM). This book explains how to avoid the pitfalls that doomed previous efforts to failure, and apply TQM to build a strong foundation for success. Beginning with the basic concepts and tools, this book is your complete guide as you embark on your quality journey. The handbook explains the importance of making a commitment to change and establishing a shared vision of quality, and discusses tools and techniques for overcoming resistance and developing a quality culture. The book covers new methods you can use to manage change, and includes exercises to help you apply the ideas in your organization. Examples from successful schools demonstrate how Total Quality Management can be applied to every area of education, from classroom management to building maintenance. Quality in Education: An Implementation Handbook teaches you how to make fundamental changes to the way people in your district or school view education and themselves as educators. Using the principles and methods in this book ,you can realize the tremendous benefits of quality - continuous improvement in every educational process.
Author : Charles N. Weaver
Publisher :
ISBN 13 :
Total Pages : 254 pages
Book Rating : 4.3/5 (91 download)
Download or read book TQM written by Charles N. Weaver and published by . This book was released on 1991 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt:
