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Author :
Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (922 download)
Download or read book Total Quality Management in Academic Libraries written by and published by . This book was released on 1995 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Susan Jurow
Publisher : Routledge
ISBN 13 : 1135022895
Total Pages : 199 pages
Book Rating : 4.1/5 (35 download)
Download or read book Integrating Total Quality Management in a Library Setting written by Susan Jurow and published by Routledge. This book was released on 2013-04-15 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: Improve the delivery of library services by implementing total quality management (TQM), a system of continuous improvement employing participative management and centered on the needs of customers. Although TQM was originally designed for and successfully applied in business and manufacturing settings, this groundbreaking volume introduces strategies for translating TQM principles from the profit-based manufacturing sector to the library setting. Integrating Total Quality Management in a Library Setting shows librarians how to improve library services by implementing strategies such as employee involvement and training, problem-solving teams, statistical methods, long-term goals and thinking, and an overall recognition that the system (not the staff) is responsible for most inefficiencies. Total Quality Management in a Library Setting describes the principles of TQM, its origins, and the potential benefits and barriers to be expected when adopting quality management approaches in libraries. Chapters provide guidelines for planning and implementation to help libraries use total quality management to break down interdepartmental barriers and work on continuously improving library services. The contributors, who have begun to think about using or who are already using TQM in a library setting, present specific planning and implementation issues that can be put to immediate use in libraries. With this innovative book, library managers will learn that by working together on problem solving teams to address specific operational questions, and by developing a shared knowledge of problem-solving tools and techniques, staff members grow personally and gain a larger sense of organizational purpose. Other TQM methods introduced in this book include the concept of the internal customer, which teaches staff to recognize how other staff members use the results of their work, and the principle of continuous improvement, which enables libraries to set measurable goals based on quantitative performance indicators, and to monitor progress toward those goals.
Author : Paul John, P. Balasubramanian
Publisher : MJP Publisher
ISBN 13 :
Total Pages : 218 pages
Book Rating : 4./5 ( download)
Download or read book TOTAL QUALITY MANAGEMENT IN INDIAN UNIVERSITY LIBRARIES written by Paul John, P. Balasubramanian and published by MJP Publisher. This book was released on 2019-06-04 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: Contents: 1. Introduction, 2. TQM and LIS Professionals, 3. Awareness of TQM among Library users and Professionals, 4. Profile of Manonmaniam Sundaranar University and Mahatma Gandhi University, 5. TQM and Demographic Characteristics of the Library Users and Professionals, 6. TQM Implementation - Findings, Suggestions and Conclusion, 7. Bibliography, 8. Index.
Author : Management Association, Information Resources
Publisher : IGI Global
ISBN 13 : 1799834395
Total Pages : 1829 pages
Book Rating : 4.7/5 (998 download)
Download or read book Research Anthology on Preparing School Administrators to Lead Quality Education Programs written by Management Association, Information Resources and published by IGI Global. This book was released on 2020-07-24 with total page 1829 pages. Available in PDF, EPUB and Kindle. Book excerpt: The delivery of quality education to students relies heavily on the actions of an institution’s administrative staff. Effective leadership strategies allow for the continued progress of modern educational initiatives. It is crucial to investigate how effective administrators lead their organizations in challenging and difficult times and promote the accomplishments of their organization. Research Anthology on Preparing School Administrators to Lead Quality Education Programs is a vital reference source that offers theoretical and pedagogical research concerning the management of educational systems on both the national and international scale. It also explores academic administration as well as administrative effectiveness in achieving organizational goals. Highlighting a range of topics such as strategic planning, human resources, and school culture, this multi-volume book is ideally designed for educators, administrators, principals, superintendents, board members, researchers, academicians, policymakers, and students.
Author :
Publisher : Association of Research Libr
ISBN 13 :
Total Pages : 148 pages
Book Rating : 4.3/5 (91 download)
Download or read book Quality Improvement Programs in ARL Libraries written by and published by Association of Research Libr. This book was released on 1993 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Ashok Rao
Publisher : John Wiley & Sons
ISBN 13 :
Total Pages : 664 pages
Book Rating : 4.F/5 ( download)
Download or read book Total Quality Management written by Ashok Rao and published by John Wiley & Sons. This book was released on 1996-02-16 with total page 664 pages. Available in PDF, EPUB and Kindle. Book excerpt: The emphasis of Quality is pervading every facet of business, and managers are required to know and apply TQM principles. This book explores the strategic role of quality global competition, the roles of management in attaining quality excellence, the structures and systems needed to support a total quality strategy, and the main statistical and analytical tools for achieving quality improvement and control.
Author : Dale H. Besterfield
Publisher :
ISBN 13 :
Total Pages : 660 pages
Book Rating : 4.0/5 ( download)
Download or read book Total Quality Management written by Dale H. Besterfield and published by . This book was released on 2003 with total page 660 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presenting sufficient theory to ensure a sound understanding of basic concepts, this progressive book provides a fundamental, yet comprehensive exploration of total quality management (TQM) in an all-encompassing, single-volume review that covers not only the principles and practices, but also the tools and techniques.The volume covers principles and practices of quality management, and outlines tools and techniques such as benchmarking, information technology, quality management systems, environmental management systems, quality function deployment, quality by design, products liability, process control and Taguchi's quality engineering.For quality management professionals and trainers.
Author : Laura Rounds
Publisher : Association of Research Libraries
ISBN 13 : 9780918006752
Total Pages : 348 pages
Book Rating : 4.0/5 (67 download)
Download or read book Total Quality Management in Academic Libraries written by Laura Rounds and published by Association of Research Libraries. This book was released on 1995 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: This document contains conference papers, other speeches, and supplementary material from the first International Conference on Total Quality Management (TQM) and Academic Libraries, held in 1994. The conference was comprised of four sessions, and the introductory remarks of each are included, along with transcriptions of each session's interview/discussion forums: (1) Opening Session: "The Geometry of Quality in Higher Education" (David T. Seymour); (2) Plenary Session 1: "Is the Customer Always Right? Obtaining the Voice of the Customer" (Sue Rohan); (3) Plenary Session 2: "(Customer + Quality + Peformance)/Measurement=Benchmarking" (William Grundstrom); and (4) Closing Session: "TQM and Libraries: A Formula for Change" (Thomas Shaughnessy). Papers from the sessions include:"Gathering Client Data: What Works?" (Christine Avery & Diane Zabel); "A Model for Reorganization: Applying Quality Principles and Techniques" (Lynne Branche Brown & Nancy Markle Stanley); "TQM: A Flavor-of-the-Month Buzzword or Step One to Designing Processes that Deliver Continuous Value to the Customer?" (John R. Secor); "TQM--Will it Work in Your Library?" (Karyle Butcher); "Benchmarking: A Process for Improvement" (Thomas M. Peischl); "From Quick Start Teams to Home Teams: The Duke TQM Experience" (John Lubans & Heather Gordon); "Performance Appraisal vs. Quality Management; Getting Past the Paradox" (James W. Marcum); and "Performance Appraisal in an Academic Library" (Verna E. George). The appendix contains related visual aids, charts, outlines, and helpful references from 12 other presentations. An annotated bibliography by Anaclare F. Evans recommends 36 books and journal articles on total quality management. (BEW)
Author : Rosanna M. O'Neil
Publisher :
ISBN 13 :
Total Pages : 224 pages
Book Rating : 4.3/5 (91 download)
Download or read book Total Quality Management in Libraries written by Rosanna M. O'Neil and published by . This book was released on 1994 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Adviezen voor managers in het bibliotheekwezen.
Author : D.R. Kiran
Publisher : Butterworth-Heinemann
ISBN 13 : 0128110368
Total Pages : 580 pages
Book Rating : 4.1/5 (281 download)
Download or read book Total Quality Management written by D.R. Kiran and published by Butterworth-Heinemann. This book was released on 2016-10-28 with total page 580 pages. Available in PDF, EPUB and Kindle. Book excerpt: Total Quality Management: Key Concepts and Case Studies provides the full range of management principles and practices that govern the quality function. The book covers the fundamentals and background needed, as well as industry case studies and comprehensive topic coverage, making it an invaluable reference to both the novice and the more experienced individual. Aspects of quality control that are widely utilized in practice are combined with those that are commonly referred to on University courses, and the latest developments in quality concepts are also presented. This book is an ideal quick reference for any manager, designer, engineer, or researcher interested in quality. Features two chapters on the latest ISO standards Includes an introduction to statistics to help the reader fully grasp content on statistical quality control Contains case studies that explore many TQM themes in real life situations
Author : Tauseef Aized
Publisher : BoD – Books on Demand
ISBN 13 : 9535106880
Total Pages : 309 pages
Book Rating : 4.5/5 (351 download)
Download or read book Total Quality Management and Six Sigma written by Tauseef Aized and published by BoD – Books on Demand. This book was released on 2012-08-01 with total page 309 pages. Available in PDF, EPUB and Kindle. Book excerpt: In order to survive in a modern and competitive environment, organizations need to carefully organize their activities regarding quality management. TQM and six sigma are the approaches that have been successful in solving intricate quality problems in products and services. This volume can help those who are interested in the quality management field to understand core ideas along with contemporary efforts done in the field and authored as case studies in this volume. This volume may be useful to students, academics and practitioners across diversified disciplines.
Author : Edward Sallis
Publisher : Psychology Press
ISBN 13 : 0749437960
Total Pages : 176 pages
Book Rating : 4.7/5 (494 download)
Download or read book Total Quality Management in Education written by Edward Sallis and published by Psychology Press. This book was released on 2002 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new edition introduces the key concepts of TQM in the education context, discusses organizational, leadership and teamwork issues, the tools and techniques of TQM, and will help educators develop a framework for management in their school.
Author : David L. Goetsch
Publisher : Prentice Hall
ISBN 13 : 9780131971349
Total Pages : 814 pages
Book Rating : 4.9/5 (713 download)
Download or read book Quality Management written by David L. Goetsch and published by Prentice Hall. This book was released on 2006 with total page 814 pages. Available in PDF, EPUB and Kindle. Book excerpt: An instructor's manual and a set of PowerPoint transparencies are available to supplement the text.
Author : James Robert Evans
Publisher : South Western Educational Publishing
ISBN 13 : 9780324012767
Total Pages : 384 pages
Book Rating : 4.0/5 (127 download)
Download or read book Total Quality written by James Robert Evans and published by South Western Educational Publishing. This book was released on 2000 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: This work aims to familiarise managers with the principles and methods associated with top quality management, to show how these have been put into effect and the relationship between TQM principles and the theories and models studied in practice.
Author : John Budd
Publisher : Assoc of Cllge & Rsrch Libr
ISBN 13 : 9780838983188
Total Pages : 338 pages
Book Rating : 4.9/5 (831 download)
Download or read book The Changing Academic Library written by John Budd and published by Assoc of Cllge & Rsrch Libr. This book was released on 2005 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The Changing Academic Library is a revision of Budd's The Academic Library: Its Context, Its Purpose, and Its Operation. This book has been completely updated and revised to reflect the dynamic states of higher education and academic libraries. It presents a critical examination of major issues facing colleges and universities and the unique challenges that their libraries must come to grips with. Current practice is reviewed, but it is examined in the broader context of educational needs, scholarly communication, politics and economics, technology, and the nature of complex organizations."--Publisher's description.
Author : Baporikar, Neeta
Publisher : IGI Global
ISBN 13 : 1799810194
Total Pages : 361 pages
Book Rating : 4.7/5 (998 download)
Download or read book Quality Management Principles and Policies in Higher Education written by Baporikar, Neeta and published by IGI Global. This book was released on 2019-08-02 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the key elements in determining the socio-economic significance of education is quality. Quality management plays an integral role in higher education by ensuring that quality benchmarks are being met, thereby attributing to its prestige, increased enrollment, and student success. Quality management policies must be successfully implemented for the institution to thrive. With quality management still in the growing stage, research is needed regarding the applications, challenges, and benefits of these policies within advanced academics. Quality Management Principles and Policies in Higher Education provides emerging research exploring the theoretical aspects of quality management policies and applications within the educational field. Featuring coverage on a broad range of topics such as faculty involvement, administration practices, and critical success factors, this book is ideally designed for educators, administrators, educational consultants, researchers, policymakers, stakeholders, deans, provosts, chancellors, academicians, and students seeking current research on successfully implementing quality management systems in teaching, learning, and administrative processes.
Author : International Federation of Library Associations and Institutions
Publisher : München : K.G. Saur
ISBN 13 :
Total Pages : 348 pages
Book Rating : 4.F/5 ( download)
Download or read book Education and Research for Marketing and Quality Management in Libraries written by International Federation of Library Associations and Institutions and published by München : K.G. Saur. This book was released on 2002 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Education and Research for Marketing and Quality Management in Libraries the proceedings of the scientific colloquium held under this title in Quebec City (Canada) are assembled. The colloquium was organized by IFLA's Management and Marketing Section, as a satellite event on the occasion of the IFLA General Conference in Boston (USA) during the same month. The book contains 24 papers: 16 in English, 8 in French and 3 synthesising articles.
