Top 25 Risk Management KPIs of 2011-2012

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Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781482549102
Total Pages : 0 pages
Book Rating : 4.5/5 (491 download)

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Book Synopsis Top 25 Risk Management KPIs of 2011-2012 by : smartKPIs.com

Download or read book Top 25 Risk Management KPIs of 2011-2012 written by smartKPIs.com and published by Createspace Independent Publishing Platform. This book was released on 2013-02-20 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The "Top 25 Risk Management KPIs of 2011-2012" report provides insights into the state of risk management performance measurement today by listing and analyzing the most visited KPIs for this industry on smartKPIs.com in 2011. In addition to KPI names, it contains a detailed description of each KPI, in the standard smartKPIs.com KPI documentation format, that includes fields such as: definition, purpose, calculation, limitation, overall notes and additional resources. This product is part of the "Top KPIs of 2011-2012" series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. SmartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples, representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2011 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports.

Top 25 Compliance and Audit Management KPIs Of 2011-2012

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Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781482598667
Total Pages : 0 pages
Book Rating : 4.5/5 (986 download)

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Book Synopsis Top 25 Compliance and Audit Management KPIs Of 2011-2012 by : KPI Institute Staff

Download or read book Top 25 Compliance and Audit Management KPIs Of 2011-2012 written by KPI Institute Staff and published by Createspace Independent Publishing Platform. This book was released on 2013-03-06 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The "Top 25 Compliance and Audit Management KPIs of 2011-2012" report provides insights into the state of compliance and audit management performance measurement today by listing and analyzing the most visited KPIs for this industry on smartKPIs.com in 2011. In addition to KPI names, it contains a detailed description of each KPI, in the standard smartKPIs.com KPI documentation format, that includes fields such as: definition, purpose, calculation, limitation, overall notes and additional resources. This product is part of the "Top KPIs of 2011-2012" series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples, representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2011 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports.

Top 25 Portfolio Management KPIs Of 2011-2012

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Author :
Publisher : Createspace Independent Pub
ISBN 13 : 9781482549034
Total Pages : 76 pages
Book Rating : 4.5/5 (49 download)

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Book Synopsis Top 25 Portfolio Management KPIs Of 2011-2012 by : Kpi Institute

Download or read book Top 25 Portfolio Management KPIs Of 2011-2012 written by Kpi Institute and published by Createspace Independent Pub. This book was released on 2013-02-20 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt: The "Top 25 Portfolio Management KPIs of 2011-2012" report provides insights into the state of portfolio management performance measurement today by listing and analyzing the most visited KPIs for this industry on smartKPIs.com in 2011. In addition to KPI names, it contains a detailed description of each KPI, in the standard smartKPIs.com KPI documentation format, that includes fields such as: definition, purpose, calculation, limitation, overall notes and additional resources. This product is part of the "Top KPIs of 2011-2012" series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. SmartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples, representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2011 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports.

Top 25 Knowledge Management KPIs Of 2011-2012

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Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781482548907
Total Pages : 0 pages
Book Rating : 4.5/5 (489 download)

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Book Synopsis Top 25 Knowledge Management KPIs Of 2011-2012 by : smartKPIs.com

Download or read book Top 25 Knowledge Management KPIs Of 2011-2012 written by smartKPIs.com and published by Createspace Independent Publishing Platform. This book was released on 2013-02-19 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The "Top 25 Knowledge Management KPIs of 2010" report provides insights into the state of knowledge management performance measurement today by listing and analyzing the most visited KPIs for this industry on smartKPIs.com in 2011. In addition to KPI names, it contains a detailed description of each KPI, in the standard smartKPIs.com KPI documentation format, that includes fields such as: definition, purpose, calculation, limitation, overall notes and additional resources. This product is part of the "Top KPIs of 2011-2012" series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. SmartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples, representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2011 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports.

Top 25 Governance KPIs Of 2011-2012

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Author :
Publisher : Createspace Independent Pub
ISBN 13 : 9781482599022
Total Pages : 76 pages
Book Rating : 4.5/5 (99 download)

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Book Synopsis Top 25 Governance KPIs Of 2011-2012 by : Kpi Institute

Download or read book Top 25 Governance KPIs Of 2011-2012 written by Kpi Institute and published by Createspace Independent Pub. This book was released on 2013-03-08 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt: The "Top 25 Governance KPIs of 2011-2012" report provides insights into the state of governance performance measurement today by listing and analyzing the most visited KPIs for this industry on smartKPIs.com in 2011. In addition to KPI names, it contains a detailed description of each KPI, in the standard smartKPIs.com KPI documentation format, that includes fields such as: definition, purpose, calculation, limitation, overall notes and additional resources. This product is part of the "Top KPIs of 2011-2012" series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples, representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2011 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports.

Top 25 Quality Management KPIs Of 2011-2012

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Author :
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781482549140
Total Pages : 0 pages
Book Rating : 4.5/5 (491 download)

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Book Synopsis Top 25 Quality Management KPIs Of 2011-2012 by : KPI Institute Staff

Download or read book Top 25 Quality Management KPIs Of 2011-2012 written by KPI Institute Staff and published by Createspace Independent Publishing Platform. This book was released on 2013-02-19 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The "Top 25 Quality Management KPIs of 2011-2012" report provides insights into the state of quality management performance measurement today by listing and analyzing the most visited KPIs for this industry on smartKPIs.com in 2011. In addition to KPI names, it contains a detailed description of each KPI, in the standard smartKPIs.com KPI documentation format, that includes fields such as: definition, purpose, calculation, limitation, overall notes and additional resources. This product is part of the "Top KPIs of 2011-2012" series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. SmartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples, representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2011 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports.

Top 25 Project Management KPIs Of 2011-2012

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Author :
Publisher : Createspace Independent Pub
ISBN 13 : 9781482549058
Total Pages : 76 pages
Book Rating : 4.5/5 (49 download)

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Book Synopsis Top 25 Project Management KPIs Of 2011-2012 by : Kpi Institute

Download or read book Top 25 Project Management KPIs Of 2011-2012 written by Kpi Institute and published by Createspace Independent Pub. This book was released on 2013-02-20 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt: The "Top 25 Project Management KPIs of 2011-2012" report provides insights into the state of project management performance measurement today by listing and analyzing the most visited KPIs for this industry on smartKPIs.com in 2011. In addition to KPI names, it contains a detailed description of each KPI, in the standard smartKPIs.com KPI documentation format, that includes fields such as: definition, purpose, calculation, limitation, overall notes and additional resources. This product is part of the "Top KPIs of 2011-2012" series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. SmartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples, representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2011 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports.

Top 25 Network Management KPIs Of 2011-2012

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Author :
Publisher : Createspace Independent Pub
ISBN 13 : 9781482599084
Total Pages : 76 pages
Book Rating : 4.5/5 (99 download)

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Book Synopsis Top 25 Network Management KPIs Of 2011-2012 by : Kpi Institute

Download or read book Top 25 Network Management KPIs Of 2011-2012 written by Kpi Institute and published by Createspace Independent Pub. This book was released on 2013-03-06 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt: The "Top 25 Network Management KPIs of 2011-2012" report provides insights into the state of network management performance measurement today by listing and analyzing the most visited KPIs for this industry on smartKPIs.com in 2011. In addition to KPI names, it contains a detailed description of each KPI, in the standard smartKPIs.com KPI documentation format, that includes fields such as: definition, purpose, calculation, limitation, overall notes and additional resources. This product is part of the "Top KPIs of 2011-2012" series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples, representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2011 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports.

Top 25 Service Management KPIs Of 2011-2012

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Author :
Publisher : CreateSpace
ISBN 13 : 9781484156230
Total Pages : 76 pages
Book Rating : 4.1/5 (562 download)

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Book Synopsis Top 25 Service Management KPIs Of 2011-2012 by : The KPI Institute

Download or read book Top 25 Service Management KPIs Of 2011-2012 written by The KPI Institute and published by CreateSpace. This book was released on 2013-04 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt: The "Top 25 Service Management KPIs of 2011-2012" report provides insights into the state of IT service management performance measurement today by listing and analyzing the most visited KPIs for this functional area on smartKPIs.com in 2011. In addition to KPI names, it contains a detailed description of each KPI, in the standard smartKPIs.com KPI documentation format, that includes fields such as: definition, purpose, calculation, limitation, overall notes and additional resources. While dominated by KPIs reflecting cost performance and material handling, other popular KPIs come from categories such as transportation, time performance, delivery quality and warehousing. This product is part of the "Top KPIs of 2011-2012" series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. SmartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples, representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2011 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports.

Top 25 Supply Chain Management KPIs Of 2011-2012

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Author :
Publisher : Createspace Independent Pub
ISBN 13 : 9781482549133
Total Pages : 76 pages
Book Rating : 4.5/5 (491 download)

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Book Synopsis Top 25 Supply Chain Management KPIs Of 2011-2012 by : The KPI Institute

Download or read book Top 25 Supply Chain Management KPIs Of 2011-2012 written by The KPI Institute and published by Createspace Independent Pub. This book was released on 2013-02-19 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt: The "Top 25 Supply Chain Management KPIs of 2011-2012" report provides insights into the state of the supply chain performance measurement today by listing and analyzing the most visited KPIs for this industry on smartKPIs.com in 2011. In addition to KPI names, it contains a detailed description of each KPI, in the standard smartKPIs.com KPI documentation format, that includes fields such as: definition, purpose, calculation, limitation, overall notes and additional resources. This product is part of the "Top KPIs of 2011-2012" series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. SmartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples, representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2011 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports.

Top 25 Marketing KPIs Of 2011-2012

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Author :
Publisher : Createspace Independent Pub
ISBN 13 : 9781482548969
Total Pages : 76 pages
Book Rating : 4.5/5 (489 download)

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Book Synopsis Top 25 Marketing KPIs Of 2011-2012 by : Kpi Institute

Download or read book Top 25 Marketing KPIs Of 2011-2012 written by Kpi Institute and published by Createspace Independent Pub. This book was released on 2013-02-19 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt: The "Top 25 Marketing KPIs of 2011-2012" report provides insights into the state of marketing performance measurement today by listing and analyzing the most visited KPIs for this industry on smartKPIs.com in 2011. In addition to KPI names, it contains a detailed description of each KPI, in the standard smartKPIs.com KPI documentation format, that includes fields such as: definition, purpose, calculation, limitation, overall notes and additional resources. This product is part of the "Top KPIs of 2011-2012" series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. SmartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples, representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2011 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports.

Top 25 Advertising KPIs Of 2011-2012

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Author :
Publisher : CreateSpace
ISBN 13 : 9781484155431
Total Pages : 76 pages
Book Rating : 4.1/5 (554 download)

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Book Synopsis Top 25 Advertising KPIs Of 2011-2012 by : The KPI Institute

Download or read book Top 25 Advertising KPIs Of 2011-2012 written by The KPI Institute and published by CreateSpace. This book was released on 2013-04 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt: The "Top 25 Advertising KPIs of 2011-2012" report provides insights into the state of advertising performance measurement today by listing and analyzing the most visited KPIs for this functional area on smartKPIs.com in 2011. In addition to KPI names, it contains a detailed description of each KPI, in the standard smartKPIs.com KPI documentation format, that includes fields such as: definition, purpose, calculation, limitation, overall notes and additional resources. While dominated by KPIs reflecting cost performance and material handling, other popular KPIs come from categories such as transportation, time performance, delivery quality and warehousing. This product is part of the "Top KPIs of 2011-2012" series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. SmartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples, representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2011 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports.

Top 25 Public Relations KPIs Of 2011-2012

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Author :
Publisher : Createspace Independent Pub
ISBN 13 : 9781482599114
Total Pages : 76 pages
Book Rating : 4.5/5 (991 download)

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Book Synopsis Top 25 Public Relations KPIs Of 2011-2012 by : Kpi Institute

Download or read book Top 25 Public Relations KPIs Of 2011-2012 written by Kpi Institute and published by Createspace Independent Pub. This book was released on 2013-03-06 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt: The "Top 25 Public Relations KPIs of 2011-2012" report provides insights into the state of PR performance measurement today by listing and analyzing the most visited KPIs for this industry on smartKPIs.com in 2011. In addition to KPI names, it contains a detailed description of each KPI, in the standard smartKPIs.com KPI documentation format, that includes fields such as: definition, purpose, calculation, limitation, overall notes and additional resources. This product is part of the "Top KPIs of 2011-2012" series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. SmartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples, representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2011 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports.

Top 25 Production KPIs Of 2011-2012

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Author :
Publisher : Createspace Independent Pub
ISBN 13 : 9781482549003
Total Pages : 76 pages
Book Rating : 4.5/5 (49 download)

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Book Synopsis Top 25 Production KPIs Of 2011-2012 by : Kpi Institute

Download or read book Top 25 Production KPIs Of 2011-2012 written by Kpi Institute and published by Createspace Independent Pub. This book was released on 2013-02-20 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt: The "Top 25 Production KPIs of 2011-2012" report provides insights into the state of production performance measurement today by listing and analyzing the most visited KPIs for this industry on smartKPIs.com in 2011. In addition to KPI names, it contains a detailed description of each KPI, in the standard smartKPIs.com KPI documentation format, that includes fields such as: definition, purpose, calculation, limitation, overall notes and additional resources. This product is part of the "Top KPIs of 2011-2012" series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. SmartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples, representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2011 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports.

Top 25 Shipping Kpis of 2011-2012

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Author :
Publisher : CreateSpace
ISBN 13 : 9781484156254
Total Pages : 76 pages
Book Rating : 4.1/5 (562 download)

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Book Synopsis Top 25 Shipping Kpis of 2011-2012 by : KPI Institute Staff

Download or read book Top 25 Shipping Kpis of 2011-2012 written by KPI Institute Staff and published by CreateSpace. This book was released on 2013-04 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt: The "Top 25 Shipping KPIs of 2011-2012" report provides insights into the state of shipping performance measurement today by listing and analyzing the most visited KPIs for this functional area on smartKPIs.com in 2011. In addition to KPI names, it contains a detailed description of each KPI, in the standard smartKPIs.com KPI documentation format, that includes fields such as: definition, purpose, calculation, limitation, overall notes and additional resources. While dominated by KPIs reflecting cost performance and material handling, other popular KPIs come from categories such as transportation, time performance, delivery quality and warehousing. This product is part of the "Top KPIs of 2011-2012" series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. SmartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples, representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2011 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports.

Top 25 Publishing KPIs Of 2011-2012

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Author :
Publisher : CreateSpace
ISBN 13 : 9781484155998
Total Pages : 76 pages
Book Rating : 4.1/5 (559 download)

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Book Synopsis Top 25 Publishing KPIs Of 2011-2012 by : The KPI Institute

Download or read book Top 25 Publishing KPIs Of 2011-2012 written by The KPI Institute and published by CreateSpace. This book was released on 2013-04 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt: The "Top 25 Publishing KPIs of 2011-2012" report provides insights into the state of publishing performance measurement today by listing and analyzing the most visited KPIs for this functional area on smartKPIs.com in 2011. In addition to KPI names, it contains a detailed description of each KPI, in the standard smartKPIs.com KPI documentation format, that includes fields such as: definition, purpose, calculation, limitation, overall notes and additional resources. While dominated by KPIs reflecting cost performance and material handling, other popular KPIs come from categories such as transportation, time performance, delivery quality and warehousing. This product is part of the "Top KPIs of 2011-2012" series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. SmartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples, representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2011 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports.

Top 25 Local Government KPIs Of 2011-2012

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Author :
Publisher : Createspace Independent Pub
ISBN 13 : 9781482549416
Total Pages : 76 pages
Book Rating : 4.5/5 (494 download)

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Book Synopsis Top 25 Local Government KPIs Of 2011-2012 by : Kpi Institute

Download or read book Top 25 Local Government KPIs Of 2011-2012 written by Kpi Institute and published by Createspace Independent Pub. This book was released on 2013-02-19 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt: The "Top 25 Local Government KPIs of 2011-2012" report provides insights into the state of local government performance measurement today by listing and analyzing the most visited KPIs for this industry on smartKPIs.com in 2011. In addition to KPI names, it contains a detailed description of each KPI, in the standard smartKPIs.com KPI documentation format, that includes fields such as: definition, purpose, calculation, limitation, overall notes and additional resources. This product is part of the "Top KPIs of 2011-2012" series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. SmartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples, representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2011 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports.