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Book Synopsis The Real-Time Contact Center by : Donna FLUSS
Download or read book The Real-Time Contact Center written by Donna FLUSS and published by AMACOM. This book was released on 2005-08-26 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: Companies looking for a competitive edge must convert their reactive, cost-laden contact programs into proactive, revenue-generating, "real-time" contact centres. Real-time is a big "buzzword" in the customer service field right now, and this book offers real, practical strategies for turning the call centre into a real-time operation that generates profits. These centres provide an outstanding customer experience, enhance loyalty, create new revenue, reduce expenses, and streamline the flow of information between the center and the rest of the company. "The Real-Time Contact Center" shows how to implement one.
Book Synopsis The Real-Time Contact Center by : Donna Fluss
Download or read book The Real-Time Contact Center written by Donna Fluss and published by Amacom. This book was released on 2005 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The Real-Time Contact Center" is a practical guide to building a service infrastructure that will simultaneously exceed customers' expectations and build revenues.
Book Synopsis Hybrid Routing in Delay Tolerant Networks by : Christoph P. Mayer
Download or read book Hybrid Routing in Delay Tolerant Networks written by Christoph P. Mayer and published by KIT Scientific Publishing. This book was released on 2014-07-30 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: This work addresses the integration of today's infrastructure-based networks with infrastructure-less networks. The resulting Hybrid Routing System allows for communication over both network types and can help to overcome cost, communication, and overload problems. Mobility aspect resulting from infrastructure-less networks are analyzed and analytical models developed. For development and deployment of the Hybrid Routing System an overlay-based framework is presented.
Book Synopsis The Sewage Problem: a Review of the Evidence Collected by the Royal Commission on Sewage Disposal by : Arthur John Martin
Download or read book The Sewage Problem: a Review of the Evidence Collected by the Royal Commission on Sewage Disposal written by Arthur John Martin and published by . This book was released on 1905 with total page 412 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Astronomical Papers Prepared for the Use of the American Ephemeris and Nautical Almanac by :
Download or read book Astronomical Papers Prepared for the Use of the American Ephemeris and Nautical Almanac written by and published by . This book was released on 1891 with total page 522 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The American Ephemeris and Nautical Almanac by : United States Naval Observatory. Nautical Almanac Office
Download or read book The American Ephemeris and Nautical Almanac written by United States Naval Observatory. Nautical Almanac Office and published by . This book was released on 1879 with total page 564 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Ad-hoc, Mobile, and Wireless Networks by : Antonio Puliafito
Download or read book Ad-hoc, Mobile, and Wireless Networks written by Antonio Puliafito and published by Springer. This book was released on 2017-09-13 with total page 396 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the refereed proceedings of the 16th International Conference on Ad-hoc, Mobile, and Wireless Networks, ADHOC-NOW 2017, held in Messina, Italy, in September 2017. The 22 full and 9 short papers presented in this volume were carefully reviewed and selected from 55 submissions. The contributions were organized in topical sections named: internet of things; security; smart city; ad-hoc networks; implementations and validations; wireless sensor networks; data management; wireless systems.
Book Synopsis Transactions of the American Institute of Chemical Engineers by : American Institute of Chemical Engineers
Download or read book Transactions of the American Institute of Chemical Engineers written by American Institute of Chemical Engineers and published by . This book was released on 1914 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Opportunistic Networks by : Anshul Verma
Download or read book Opportunistic Networks written by Anshul Verma and published by CRC Press. This book was released on 2021-08-19 with total page 409 pages. Available in PDF, EPUB and Kindle. Book excerpt: The opportunistic network is an emerging and recent area of research. To make this research area more adaptable for practical and industrial use, there is a need to further investigate several research challenges in all aspects of opportunistic networks. Therefore, Opportunistic Networks: Fundamentals, Applications and Emerging Trends provides theoretical, algorithmic, simulation, and implementation-based research developments related to fundamentals, applications, and emerging research trends in opportunistic networks. The book follows a theoretical approach to describe fundamentals to beginners and incorporates a practical approach depicting the implementation of real-life applications to intermediate and advanced readers. This book is beneficial for academicians, researchers, developers, and engineers who work in or are interested in the fields related to opportunistic networks, delay tolerant networks, and intermittently connected ad hoc networks. This book also serves as a reference book for graduate and postgraduate courses in computer science, computer engineering, and information technology streams.
Book Synopsis Catalog of Information on Water Data by :
Download or read book Catalog of Information on Water Data written by and published by . This book was released on 1980 with total page 698 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Military Standard by : United States. Dept. of Defense
Download or read book Military Standard written by United States. Dept. of Defense and published by . This book was released on 1969 with total page 1006 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Guidebook for Recruiters by : United States. Marine Corps. Recruiting Command
Download or read book Guidebook for Recruiters written by United States. Marine Corps. Recruiting Command and published by . This book was released on 1994 with total page 534 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Vocational Education Magazine written by and published by . This book was released on 1924 with total page 606 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Call Centers For Dummies by : Real Bergevin
Download or read book Call Centers For Dummies written by Real Bergevin and published by John Wiley & Sons. This book was released on 2010-05-11 with total page 391 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tips on making your call center a genuine profit center In North America, call centers are a $13 billion business, employing 4 million people. For managers in charge of a call center operation, this practical, user-friendly guide outlines how to improve results measurably, following its principles of revenue generation, efficiency, and customer satisfaction. In addition, this new edition addresses many industry changes, such as the new technology that's transforming today's call center and the location-neutral call center. It also helps readers determine whether it's cost-efficient to outsource operations and looks at the changing role and requirements of agents. The ultimate call center guide, now revised and updated The authors have helped over 60 companies improve the efficiency and effectiveness of their call center operations Offers comprehensive guidance for call centers of all sizes, from 20-person operations to multinational businesses With the latest edition of Call Centers For Dummies, managers will have an improved arsenal of techniques to boost their center's bottom line.
Book Synopsis Rehabilitative Planning Services for the Criminal Defense by : Georgetown University. Institute of Criminal Law and Procedure
Download or read book Rehabilitative Planning Services for the Criminal Defense written by Georgetown University. Institute of Criminal Law and Procedure and published by . This book was released on 1970 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The Nautical Almanac and Astronomical Ephemeris by : Great Britain. Nautical Almanac Office
Download or read book The Nautical Almanac and Astronomical Ephemeris written by Great Britain. Nautical Almanac Office and published by . This book was released on 1886 with total page 572 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :United States. Congress. House. Committee on Interstate and Foreign Commerce. Subcommittee on Transportation and Aeronautics Publisher : ISBN 13 : Total Pages :552 pages Book Rating :4.0/5 (18 download)
Book Synopsis Amend Hours of Service Act of 1907 by : United States. Congress. House. Committee on Interstate and Foreign Commerce. Subcommittee on Transportation and Aeronautics
Download or read book Amend Hours of Service Act of 1907 written by United States. Congress. House. Committee on Interstate and Foreign Commerce. Subcommittee on Transportation and Aeronautics and published by . This book was released on 1966 with total page 552 pages. Available in PDF, EPUB and Kindle. Book excerpt: Considers H.R. 5196, H.R. 8476 and similar bills, to amend the Hours of Service Act to further limit hours of continuous duty for certain railroad employees.
