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Author : Razali Yusoff
Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (969 download)
Download or read book The Training Needs of the Hotel, Restaurant and Hospitality Industry Personnel written by Razali Yusoff and published by . This book was released on 1975 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Rudolf A. Schaffer
Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (969 download)
Download or read book Fulfilling the Training Needs of the Hotel, Restaurant and Hospitality Industry Personnel written by Rudolf A. Schaffer and published by . This book was released on 1975 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Lora Arduser
Publisher : Atlantic Publishing Company
ISBN 13 : 0910627347
Total Pages : 544 pages
Book Rating : 4.9/5 (16 download)
Download or read book The Encyclopedia of Restaurant Training written by Lora Arduser and published by Atlantic Publishing Company. This book was released on 2005 with total page 544 pages. Available in PDF, EPUB and Kindle. Book excerpt: Book & CD-ROM. Training is an investment for the future, the only foundation on which success can be built. Training delivers excellence in product and performance, elevating a good restaurant into a great one. Training will keep the skills of its employees and management sharp. But in no other industry is its absence or presence as obvious as it is in the food service industry. It is hard to find good, qualified employees, and even harder to keep them. In addition, unemployment levels are low, and competition for qualified workers is tough. What's the answer? Training! Constant training and re-enforcement keeps employees and management sharp and focused, and demonstrates the company cares enough to spend time and subsequently money on them. And that's precisely what this encyclopaedic book will do for you -- be your new training manager. The first part of the book will teach you how to develop training programs for food service employees, and how to train the trainer. The book is full of training tips, tactics and how-to's that will show you proper presentation, and how to keep learners motivated both during and after the training. The second part of the book details specific job descriptions and detailed job performance skills for every position in a food service operation, from the general manager to dishwasher. There are study guides and tests for all positions. Some of the positions include General Manager, Kitchen Manager, Server, Dishwasher, Line Cook, Prep Cook, Bus Person, Host/Hostess, Bartender, Wine & Alcohol Service, Kitchen Steward, Food Safety, Employee Safety, Hotel Positions, etc. Specific instructions are provided for using equipment as well.
Author : Kerry L. Sommerville
Publisher : Wiley Global Education
ISBN 13 : 0470074272
Total Pages : 362 pages
Book Rating : 4.4/5 (7 download)
Download or read book Hospitality Employee Management and Supervision written by Kerry L. Sommerville and published by Wiley Global Education. This book was released on 2007-03-31 with total page 362 pages. Available in PDF, EPUB and Kindle. Book excerpt: In many hospitality establishments, the manager or supervisor is the human resources department, expected to make all hiring and training decisions, often with little training or background to do so successfully. Hospitality Employee Management and Supervision: A Practical Approach is a practical, applications-based guide that takes each of three important steps (hiring, training, retaining) and breaks each of them down into their simplest elements. Relying on the pertinent employment laws, while providing real-world application and easy to understand guidelines, Hospitality Employee Management and Supervision: A Practical Approach is comprehensive without getting bogged down in management theory.
Author : Olivier Harnisch
Publisher : GRIN Verlag
ISBN 13 : 3640116755
Total Pages : 58 pages
Book Rating : 4.6/5 (41 download)
Download or read book Analysis of Senior Management Training Needs in International Hotel Companies - A Field Study written by Olivier Harnisch and published by GRIN Verlag. This book was released on 2008-08 with total page 58 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master's Thesis from the year 2007 in the subject Hotel Industry / Catering, grade: "-", London Metropolitan University (Birkbeck College), course: MSc in Organisational Bahaviour, 85 entries in the bibliography, language: English, abstract: A thorough analysis of training needs is an important component of any systematic training strategy. International hotel companies face substantial challenges in terms of human resources development. This situation may lead the assumption that they would therefore apply particular care in the planning, design, implementation and evaluation of their training activities. This study's objectives were to explore whether large hotel companies sufficiently consider organizational, task and person aspects when analyzing their senior management's training needs, and on the other hand, to investigate how systematically they apply the training cycle. The 15 largest international hotel organizations were selected to participate in this qualitative study in which relevant questions were asked to one senior Human Resources Executive of each company via a semi-structured telephone interview. Answers from eleven organizations were obtained. The responses suggest that structured and exhaustive approaches to training needs analysis are the exception rather than the norm. All companies do in some way assess existing training needs. However except for one company, none comprehensively considers all three areas of training needs. The general focus seems to be on persons' needs, and to a lesser degree on the organization's needs and current industry trends. There is a clear preference to rely on performance reviews and individual assessment centre results. These two sources were mentioned by a large majority of respondents. Less often, overall company results in terms of finances, quality and sometimes other balance score card criteria provide an impetus for training activities. This suggests that organizational needs are taken into account. Very li
Author :
Publisher :
ISBN 13 : 9781921658105
Total Pages : 22 pages
Book Rating : 4.6/5 (581 download)
Download or read book Training Needs for the Hospitality Industry written by and published by . This book was released on 2009 with total page 22 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Debra F. Cannon
Publisher : Pearson Higher Ed
ISBN 13 : 0133454169
Total Pages : 470 pages
Book Rating : 4.1/5 (334 download)
Download or read book Training and Development for the Hospitality Industry (AHLEI) written by Debra F. Cannon and published by Pearson Higher Ed. This book was released on 2013-05-03 with total page 470 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Every hospitality organization needs well-trained employees. Use this text to teach your students how to be excellent trainers who understand the role training plays in the organization, how to design it, and how to deliver it. Students will learn: • How to measure training as an investment in the organization • Assessment methods to determine training needs • Instructional design techniques and
Author : David K. Hayes
Publisher : John Wiley & Sons
ISBN 13 : 0470084804
Total Pages : 506 pages
Book Rating : 4.4/5 (7 download)
Download or read book Human Resources Management in the Hospitality Industry written by David K. Hayes and published by John Wiley & Sons. This book was released on 2009 with total page 506 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book approaches hospitality human resource (HR) management as a decision-making practice that affects the performance, quality, and legal compliance of the hospitality business as a whole. Beginning with a foundation in the hospitality industry, employment law, and HR policies, the coverage includes recruitment, training, compensation, performance appraisal, environmental and safety concerns, ethics and social responsibility, and special issues. Throughout the book, Human Resources Management in the Hospitality Industry focuses on the unique HR dilemmas you face in the hospitality industry.
Author : Karen E. Drummond
Publisher : Wiley
ISBN 13 : 9780471552079
Total Pages : 0 pages
Book Rating : 4.5/5 (52 download)
Download or read book The Restaurant Training Program written by Karen E. Drummond and published by Wiley. This book was released on 1992-08-04 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This ready-to-use staff training manual covers three basic areas: safety and sanitation, food production skills and service ability. Discusses standard industry procedures and practices with instructions for customizing to individual restaurant operations. Presents 30 training outlines featuring ready-to-photocopy transparency masters and employee materials such as summaries, exercises and quizzes. Also includes a variety of suggested training techniques.
Author : Florence Berger
Publisher :
ISBN 13 :
Total Pages : 198 pages
Book Rating : 4.0/5 ( download)
Download or read book The On-track Trainer written by Florence Berger and published by . This book was released on 1992 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Michael John Boella
Publisher : Routledge
ISBN 13 : 0415632536
Total Pages : 354 pages
Book Rating : 4.4/5 (156 download)
Download or read book Human Resource Management in the Hospitality Industry written by Michael John Boella and published by Routledge. This book was released on 2013 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text now includes updates to all statistics, information on job design and empowerment, updated coverage of trade unionism and a new chapter on business ethics. It matches new NVQ requirements and incorporates new material relevant to courses and learning needs.
Author : International Labour Organisation. Hotel, Catering and Tourism Committee. Session
Publisher :
ISBN 13 :
Total Pages : 44 pages
Book Rating : 4.3/5 (91 download)
Download or read book Productivity and Training in the Hotel, Catering and Tourism Sector written by International Labour Organisation. Hotel, Catering and Tourism Committee. Session and published by . This book was released on 1989 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Jack E. Miller
Publisher : Van Nostrand Reinhold Company
ISBN 13 :
Total Pages : 260 pages
Book Rating : 4.3/5 ( download)
Download or read book Personnel Training Manual for the Hospitality Industry written by Jack E. Miller and published by Van Nostrand Reinhold Company. This book was released on 1991 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: This practical handbook, with emphasis on the day-to-day running of an operation, is filled with operational material that has been tried and used successfully. Its purpose is to discuss labour management and training systems to enable supervisors to select the team that best fits their operation. This book introduces the operator to the best training methods available. It works with what is best for the operator, then implements a long term solution to the difficult problems faced by employee and employer.
Author : Lawrence Yu
Publisher : Psychology Press
ISBN 13 : 078900559X
Total Pages : 411 pages
Book Rating : 4.7/5 (89 download)
Download or read book The International Hospitality Business written by Lawrence Yu and published by Psychology Press. This book was released on 1999 with total page 411 pages. Available in PDF, EPUB and Kindle. Book excerpt: Yu (tourism and hospitality management, George Washington University) examines the social, cultural, political, and economic environment within which international hospitality operations compete. He covers a broad range of policy issues in operating hotels and restaurants in foreign countries, including development strategies and organizational structures. He also discusses managerial functions, such as accounting, finance, tax, law, marketing, and human resources. The book is intended for both students and managers. Annotation copyrighted by Book News, Inc., Portland, OR
Author : Food and Nutrition Information Center (U.S.)
Publisher :
ISBN 13 :
Total Pages : 364 pages
Book Rating : 4.:/5 (89 download)
Download or read book Catalog written by Food and Nutrition Information Center (U.S.) and published by . This book was released on 1974 with total page 364 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Robert H. Woods
Publisher :
ISBN 13 :
Total Pages : 472 pages
Book Rating : 4.0/5 ( download)
Download or read book Managing Hospitality Human Resources written by Robert H. Woods and published by . This book was released on 1992 with total page 472 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides guidelines for industry managers, supervisors, executives, and students in human resources management in hospitality. Part I examines employment laws, planning, and staffing and supplies guidelines for complying with new laws. Part II gives information on development activities such as training and evaluation, and Part III focuses on compensation and labor issues. Part IV considers safety, discipline, and ethical concerns. Each chapter contains key terms, review questions, Internet sites, and case studies. This second edition addresses recent changes in the field. Published by the Educational Institute of the American Hotel and Motel Association. Annotation copyrighted by Book News, Inc., Portland, OR
Author : John R. Walker
Publisher : John Wiley & Sons
ISBN 13 : 1119749204
Total Pages : 400 pages
Book Rating : 4.1/5 (197 download)
Download or read book Supervision in the Hospitality Industry written by John R. Walker and published by John Wiley & Sons. This book was released on 2020-12-10 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Supervision in the Hospitality Industry, Ninth Edition, is a comprehensive primer designed for beginning leaders, new supervisors promoted from an hourly job, and students planning for careers in the hospitality industry. Covering each essential aspect of first-line supervision, this market-leading textbook helps readers develop the practical skills and knowledge necessary for effectively supervising hospitality workers at all levels of an organization, including cooks, servers, bartenders, front desk clerks, porters, housekeepers, and janitorial staff. Topics include planning and organizing, communication, recruitment and team building, employee training, performance effectiveness, conflict management, and more. The text's unique approach to leading human resources — combining fundamental leadership theory and the firsthand expertise of hospital industry professionals — enables readers to master concrete, results-driven leadership methods and overcome the everyday challenges faced in the real world. Principles of good leadership and supervision are presented in clear, easy-to-understand language and are reinforced by numerous examples, case studies, discussion questions, and activities. The ninth edition of Supervision in the Hospitality Industry remains the ideal text for students and practitioners alike, delivering a basic yet comprehensive knowledge of the different elements of the supervisor's job while helping develop the leadership qualities needed to succeed as a hospitality professional.
