The Service Book

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The Service

Author : Frankie Miren
Publisher : Influx Press
ISBN 13 : 1910312886
Total Pages : 365 pages
Book Rating : 4.9/5 (13 download)

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Book Synopsis The Service by : Frankie Miren

Download or read book The Service written by Frankie Miren and published by Influx Press. This book was released on 2021-07-08 with total page 365 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lori works illegally in a rented flat in central London, living in fear of police raids which could mean losing her small daughter and her dream of a new life. Freya is a student who finds she can make far more money as an escort than she could in an office; life, after all, is already a tangle of madness and dissociation. And Paula is a journalist whose long-term campaign against prostitution has brought her some strange bedfellows. After a shock change to the law, with brothels being raided by the authorities, lives across the country are fractured. As a threat from Lori's past begins to catch up with her, the three women are increasingly, inevitably drawn into each other's orbit. The Service is a powerful and challenging novel about womens bodies, sex and relationships, mental health, entitlement, authenticity, privilege and power - as shocking as any dystopia, but touching and deeply humane.

The Minister's Service Book

Author : Myer Pearlman
Publisher :
ISBN 13 : 9780882435510
Total Pages : 0 pages
Book Rating : 4.4/5 (355 download)

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Book Synopsis The Minister's Service Book by : Myer Pearlman

Download or read book The Minister's Service Book written by Myer Pearlman and published by . This book was released on 1991-10-04 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Features text for common ceremonies such as marriage services, baptismal services, dedication of children, reception of new members, funeral services, dedication of church buildings, and installation of officers. Gold stamped

Uncommon Service

Author : Frances X. Frei
Publisher : Harvard Business Press
ISBN 13 : 1422133311
Total Pages : 262 pages
Book Rating : 4.4/5 (221 download)

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Book Synopsis Uncommon Service by : Frances X. Frei

Download or read book Uncommon Service written by Frances X. Frei and published by Harvard Business Press. This book was released on 2012 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offers an organizational design model for service organizations, covering such topics as funding mechanisms, employee management systems, and customer management systems.

Song and Service Book for Ship and Field

Author : Ivan L. Bennett
Publisher :
ISBN 13 : 9781258916374
Total Pages : 194 pages
Book Rating : 4.9/5 (163 download)

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Book Synopsis Song and Service Book for Ship and Field by : Ivan L. Bennett

Download or read book Song and Service Book for Ship and Field written by Ivan L. Bennett and published by . This book was released on 2013-10 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a new release of the original 1941 edition.

Thank You for Your Service

Author : David Finkel
Publisher : Macmillan + ORM
ISBN 13 : 0374710961
Total Pages : 272 pages
Book Rating : 4.3/5 (747 download)

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Book Synopsis Thank You for Your Service by : David Finkel

Download or read book Thank You for Your Service written by David Finkel and published by Macmillan + ORM. This book was released on 2013-10-01 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now a Major Motion Picture Directed by American Sniper Writer Jason Hall and Starring Miles Teller No journalist has reckoned with the psychology of war as intimately as David Finkel. In The Good Soldiers, his bestselling account from the front lines of Baghdad, Finkel embedded with the men of the 2-16 Infantry Battalion as they carried out the infamous “surge”. Now, in Thank You for Your Service, Finkel tells the true story of those men as they return home from the front-lines of Baghdad and struggle to reintegrate--both into their family lives and into American society at large. Finkel is with these veterans in their most intimate, painful, and hopeful moments as they try to recover, and in doing so, he creates an indelible, essential portrait of what life after war is like--not just for these soldiers, but for their wives, widows, children, and friends, and for the professionals who are truly trying, and to a great degree failing, to undo the damage that has been done. Thank You for Your Service is an act of understanding, and it offers a more complete picture than we have ever had of two essential questions: When we ask young men and women to go to war, what are we asking of them? And when they return, what are we thanking them for? “Finkel sketches a panoramic view of postwar life....A book that every American should read.” —Jake Tapper, Los Angeles Times Finalist for the National Book Critics Circle Award, the Los Angeles Times Book Prize, and the New York Public Library Helen Bernstein Award for Excellence in Journalism. One of Ten Favorite Books of 2013 by Michiko Kakutani (The New York Times), a Washington Post Top Ten Book of the Year, and a New York Times Book Review Notable Book of the Year

The Little Customer Service Book

Author : Rick Grassi
Publisher :
ISBN 13 : 9780578772929
Total Pages : 94 pages
Book Rating : 4.7/5 (729 download)

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Book Synopsis The Little Customer Service Book by : Rick Grassi

Download or read book The Little Customer Service Book written by Rick Grassi and published by . This book was released on 2020-11-05 with total page 94 pages. Available in PDF, EPUB and Kindle. Book excerpt: A handbook detailing the basics of effective customer service.

Service Book of the Holy Orthodox-Catholic Apostolic (Greco-Russian) Church

Author : Orthodox Eastern Church
Publisher :
ISBN 13 :
Total Pages : 666 pages
Book Rating : 4.:/5 (89 download)

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Book Synopsis Service Book of the Holy Orthodox-Catholic Apostolic (Greco-Russian) Church by : Orthodox Eastern Church

Download or read book Service Book of the Holy Orthodox-Catholic Apostolic (Greco-Russian) Church written by Orthodox Eastern Church and published by . This book was released on 1906 with total page 666 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Vespers and Divine Liturgy

Author : Priest Jonathan Lincoln
Publisher :
ISBN 13 : 9781736172339
Total Pages : pages
Book Rating : 4.1/5 (723 download)

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Book Synopsis Vespers and Divine Liturgy by : Priest Jonathan Lincoln

Download or read book Vespers and Divine Liturgy written by Priest Jonathan Lincoln and published by . This book was released on 2021-08 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Digital Customer Service

Author : Rick DeLisi
Publisher : John Wiley & Sons
ISBN 13 : 1119841909
Total Pages : 262 pages
Book Rating : 4.1/5 (198 download)

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Book Synopsis Digital Customer Service by : Rick DeLisi

Download or read book Digital Customer Service written by Rick DeLisi and published by John Wiley & Sons. This book was released on 2021-08-31 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: Digital Customer Service is the new standard for creating a 5-star customer experience As much as technology has improved our lives, for many people customer service experiences remain unnecessarily frustrating. But the advent of Digital Customer Service (DCS) promises to make these interactions seamless and effortless by creating experiences that occur entirely on a customer's own screen, even in situations where it is preferable to speak to an agent. Digital Customer Service: Transforming Customer Experience for an On-Screen World traces the evolution of customer service—as well as the evolution of customer expectations and the underlying psychology that drives customer behavior - from the days of the first call centers in the 1980s all the way to today's digital world. Written for Customer Service and Customer Experience leaders as well as C-suite executives (CEOs, CFOs, CIOs), Digital Customer Service helps business leaders balance three critical priorities: Creating an excellent experience for customers that increases customer loyalty and profitability Driving down the cost of Customer Service/Support interactions, while increasing revenue through Sales interactions Moving quickly toward the goal of "digital transformation" We have discovered—in our research and our first-hand experience—that when companies commit to achieving true Digital Customer Service, they can make significant progress toward all three of these goals at once. Digital Customer Service provides the roadmap for how your company can get there. And when you do, who wins? EVERYONE.

No Place for Truth

Author : David F. Wells
Publisher : Wm. B. Eerdmans Publishing
ISBN 13 : 9780802807472
Total Pages : 334 pages
Book Rating : 4.8/5 (74 download)

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Book Synopsis No Place for Truth by : David F. Wells

Download or read book No Place for Truth written by David F. Wells and published by Wm. B. Eerdmans Publishing. This book was released on 1994-12-20 with total page 334 pages. Available in PDF, EPUB and Kindle. Book excerpt: Evangelicals, argues Wells, have largely lost the truth that God also stands outside all human experience, that he still summons sinners to repentance and belief regardless of their self-image, and that he calls his church to stand fast in his truth against the blandishments of the modern world.

The Official Introduction to the ITIL Service Lifecycle

Author : OGC - Office of Government Commerce
Publisher : The Stationery Office
ISBN 13 : 9780113310616
Total Pages : 256 pages
Book Rating : 4.3/5 (16 download)

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Book Synopsis The Official Introduction to the ITIL Service Lifecycle by : OGC - Office of Government Commerce

Download or read book The Official Introduction to the ITIL Service Lifecycle written by OGC - Office of Government Commerce and published by The Stationery Office. This book was released on 2007-05-30 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: ITIL was created by the UK government in the 1980s as an efficiency-improving initiative. This text gives an essential guide to the overall structure of ITIL and an outline of its principles.

Exceptional Customer Service

Author : Lisa Ford
Publisher : Simon and Schuster
ISBN 13 : 1440504350
Total Pages : 224 pages
Book Rating : 4.4/5 (45 download)

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Book Synopsis Exceptional Customer Service by : Lisa Ford

Download or read book Exceptional Customer Service written by Lisa Ford and published by Simon and Schuster. This book was released on 2009-08-18 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: When the going's tough, companies that survive will be those that build the greatest loyalty—by exceeding expectations. Yet, too often, companies ignore their customers' needs and wants. Today, industries like airlines, retail businesses, and restaurants are feeling consumer pushback. With new, updated examples from more than fifty companies—from Chik-Fil-A restaurants to the Ritz-Carlton hotel chain to online retailer Zappos.com—this book shows managers how to go from so-so service to amazing service. In today's market, customer service is a key competitive advantage. This book shows you how to expand your customer base when the industry is shrinking, use new media to reach consumers, and make a lasting, great impression on customers. When businesses are fighting to survive, creating a great experience for customers isnit just important—it's essential.

A Syriac service-book from Turfan

Author : Erica C. D. Hunter
Publisher : Brepols Publishers
ISBN 13 : 9782503574714
Total Pages : 0 pages
Book Rating : 4.5/5 (747 download)

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Book Synopsis A Syriac service-book from Turfan by : Erica C. D. Hunter

Download or read book A Syriac service-book from Turfan written by Erica C. D. Hunter and published by Brepols Publishers. This book was released on 2017 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The present volume offers an edition of the Syriac text, English translation and critical introduction to MIK III 45. The Syriac text is of the Penqita, the book later known as the ḥudra, containing the variable parts of the daily offices and eucharist, to which have been appended some occasional services of the Church of the East, including the burial service. The 60 folios are the surviving part (about one quarter) of a manuscript datable to the eighth or ninth century and, on account of this dating, can be considered to be the earliest extant witness to the Penqita which was the project of the seventh-century patriarch Isho'yab III who drew up the outline for the ecclesiastical year that is still followed today in the Church of the East. The editors argue that MIK III 45 was probably written in Merv for transport to the Christian church in distant Turfan.

Service Design for Business

Author : Ben Reason
Publisher : John Wiley & Sons
ISBN 13 : 1118988922
Total Pages : 214 pages
Book Rating : 4.1/5 (189 download)

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Book Synopsis Service Design for Business by : Ben Reason

Download or read book Service Design for Business written by Ben Reason and published by John Wiley & Sons. This book was released on 2015-12-14 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical approach to better customer experience through service design Service Design for Business helps you transform your customer's experience and keep them engaged through the art of intentional service design. Written by the experts at Livework, this practical guide offers a tangible, effective approach for better responding to customers' needs and demands, and provides concrete strategy that can be implemented immediately. You'll learn how taking a design approach to problem solving helps foster creativity, and how to apply it to the real issues that move businesses forward. Highly visual and organized for easy navigation, this quick read is a handbook for connecting market factors to the organizational challenge of customer experience by seeing your company through the customers' eyes. Livework pioneered the service design industry, and guides organizations including Sony, the British Government, Volkswagen Procter & Gamble, the BBC, and more toward a more carefully curated customer experience. In this book, the Livework experts show you how to put service design to work in your company to solve the ongoing challenge of winning with customers. Approach customer experience from a design perspective See your organization through the lens of the customer Make customer experience an organization-wide responsibility Analyze the market factors that dovetail with customer experience design The Internet and other digital technology has brought the world to your customers' fingertips. With unprecedented choice, consumers are demanding more than just a great product—the organizations coming out on top are designing and delivering experiences tailored to their customers' wants. Service Design for Business gives you the practical insight and service design perspective you need to shape the way your customers view your organization.

Service Design and Delivery

Author : Mairi Macintyre
Publisher : Springer Science & Business Media
ISBN 13 : 144198321X
Total Pages : 170 pages
Book Rating : 4.4/5 (419 download)

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Book Synopsis Service Design and Delivery by : Mairi Macintyre

Download or read book Service Design and Delivery written by Mairi Macintyre and published by Springer Science & Business Media. This book was released on 2011-04-02 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: Service Design and Delivery provides a comprehensive overview of the increasingly important role played by the service industry. Focusing on the development of different processes employed by service organizations, the book emphasizes management of service in relation to products. It not only explores the complexity of this relationship, but also introduces strategies used in the design and management of service across various sectors, highlighting where tools, techniques and processes applicable to one sector may prove useful in another. The implementation methods introduced in the book also illustrate how and why companies can transform themselves into service organizations. While the book is primarily intended as a text for advanced-level courses in service design and delivery, it also contains theoretical and practical knowledge beneficial to both practitioners in the service sector and those in manufacturing contemplating moving towards service delivery.

Good Services

Author : Louise Downe
Publisher : BIS Publishers
ISBN 13 : 9789063695439
Total Pages : 0 pages
Book Rating : 4.6/5 (954 download)

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Book Synopsis Good Services by : Louise Downe

Download or read book Good Services written by Louise Downe and published by BIS Publishers. This book was released on 2020-03-03 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a "good" service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a "good" and "bad" service and describing the common elements within all services that mean they either work for users or don't. A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users.

The Best I. T. Service Delivery BOOK EVER!

Author : Erick Simpson
Publisher : Intelligent Enterprise
ISBN 13 : 9780978894320
Total Pages : 576 pages
Book Rating : 4.8/5 (943 download)

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Book Synopsis The Best I. T. Service Delivery BOOK EVER! by : Erick Simpson

Download or read book The Best I. T. Service Delivery BOOK EVER! written by Erick Simpson and published by Intelligent Enterprise. This book was released on 2008-09-01 with total page 576 pages. Available in PDF, EPUB and Kindle. Book excerpt: The third publication in MSP University's bestselling Managed Services Series, this edition covers all aspects of delivering I.T. and technical services to end-customers through four types of service delivery models.