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Author : Alfred Tack
Publisher : Arrow
ISBN 13 : 9780091856052
Total Pages : 169 pages
Book Rating : 4.8/5 (56 download)
Download or read book The Secrets of Successful Telesales written by Alfred Tack and published by Arrow. This book was released on 2000 with total page 169 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :
Publisher :
ISBN 13 :
Total Pages : 27 pages
Book Rating : 4.:/5 (15 download)
Download or read book The Secrets of Successful Telemarketing written by and published by . This book was released on 1983 with total page 27 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Robert W. Bly
Publisher : Macmillan
ISBN 13 : 9780805040982
Total Pages : 242 pages
Book Rating : 4.0/5 (49 download)
Download or read book Secrets of Successful Telephone Selling written by Robert W. Bly and published by Macmillan. This book was released on 1997-06-15 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: For individual professionals or small business owners, here is a step-by-step program for using the phone to generate sales leads, qualify prospects, follow up, close sales, service accounts, get repeat orders, and ensure profitable returns.
Author : Claes Simonsen
Publisher :
ISBN 13 : 9788292944127
Total Pages : 192 pages
Book Rating : 4.9/5 (441 download)
Download or read book Telesales Secrets written by Claes Simonsen and published by . This book was released on 2014-02 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Telemarketing is one of the fastest-growing industries in the world. It is also one of the industries with the greatest salary differences. While the majority of telemarketers make around the national average wage, the top phone sellers today make more than $1 million per year - some much more. This book explains what it takes to join the top of the phone seller elite. It will teach you not to call to talk, but to call to sell. It explains in-depth what generates a sale and it deals with call technique step by step, from cold call openers to asking for credit cards on the phone. Follow the advice of one of the world's leading sales coaches and an expert in phone selling techniques to take your career to the next level. The no-nonsense approach will provide all the tools you need to turn cold calls and leads into deals. Learn how to deal with common phone sales obstacles and how to properly handle gatekeepers, voice mail, difficult clients and customer complaints. Use these simple techniques to turn customer objections into stepping-stones for your close. This book will make your pitch stronger and commissions higher. Give yourself the edge and join the phone seller elite.
Author : Stephan Schiffman
Publisher : Simon and Schuster
ISBN 13 : 1440500797
Total Pages : 165 pages
Book Rating : 4.4/5 (45 download)
Download or read book Stephan Schiffman's Telesales written by Stephan Schiffman and published by Simon and Schuster. This book was released on 2003-01-01 with total page 165 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you’ve got ten minutes a day, you can make a telesales breakthrough! By providing one concise, easy-to-read chapter for each daily coffee break, Stephan Schiffman’s Telesales, Second Edition has the power to transform your career and help you post noticeable increases in your numbers in just ten working days and transform your career after a mere twenty-one. Stephan Schiffman has coached thousands of sales teams across the country to improve their telesales performance. He knows exactly what works and doesn’t, and in this completely revised second edition, he shares with you all of his insider’s secrets, including how to: Master the five ways you can increase your income Track your numbers . . . and use them to your advantage Evaluate your performance effectively . . . so you hit your own goals Gain control of the call Leave effective phone messages Use "how" and "why" questions to your advantage Learn what’s going on in the prospect’s world Understand the four types of negative responses . . . and find out how to get past each one Turn small adjustments in your performance into large income gains By spending just minutes a day with this one clear, concise book, you can learn everything from creating a script; to recognizing when not calling a prospect can increase your sales productivity, to practicing the ten traits of world class salespeople. In this highly competitive world where the obstacles against telemarketers continue to become increasingly daunting, you can’t afford not to have these tools in your sales arsenal!
Author : Nicola Cook
Publisher : Pearson UK
ISBN 13 : 0273745247
Total Pages : 150 pages
Book Rating : 4.2/5 (737 download)
Download or read book The Secrets of Success in Selling written by Nicola Cook and published by Pearson UK. This book was released on 2012-08-21 with total page 150 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you want to be an ordinary or extraordinary sales professional? These are real secrets. Pearls of wisdom learnt through years of successful selling. The Secrets of Success in Selling holds the key that will unlock your sales success, allowing you to: • Improve your results • Communicate more effectively • Build stronger customer relationships • Create long-term rewards for you, your business, your team and your clients. Divided into 3 Parts, it provides a simple step-by-step approach to improving your selling ability by focusing on yourself, your sales skills and your sales strategy. This book will ensure that you achieve the maximum results and make a real difference to your sales performance.
Author : Paul Neuberger
Publisher :
ISBN 13 : 9781735039602
Total Pages : 186 pages
Book Rating : 4.0/5 (396 download)
Download or read book The Secrets to Cold Call Success written by Paul Neuberger and published by . This book was released on 2020-05-27 with total page 186 pages. Available in PDF, EPUB and Kindle. Book excerpt: Improving your cold call skills can transform your business and make your income skyrocket. But for most salespeople, making progress on this challenging part of the job is a long and arduous journey. Until now. Meet Paul M. Neuberger, better known to leading organizations around the world as The Cold Call Coach. A master at his craft, Paul has taught thousands of students in more than 120 countries through his Cold Call University program, helping sales professionals in a range of industries close more business in less time than ever before.In this book, Paul teaches that cold calling isn't about luck or a numbers game; it's about strategy. He provides a comprehensive guide for mastering the cold call so you can get in front of who you want, when you want, for whatever reason you want. Using a process that transcends typical sales roles, this book is a useful tool for any situation where you need to influence people and win them over. From start to finish, you will learn strategies to transform the way you approach selling. Use Paul's game-changing methodology to identify your ideal clients and discover innovative ways to find them. Leverage sales psychology to connect with your prospects quickly, while driving memorable conversations that show your value. The highlight of Paul's curriculum, he shares the five building blocks of crafting the perfect cold call script-no matter who you are or what you're selling. Complete with a step-by-step guide to create your own unique script, you will walk away with both the knowledge and the tools to deliver results beyond your wildest dreams.Don't let cold calling intimidate you. Experience the transformation that properly executed conversations can make on your career.
Author : Robert Doscher
Publisher : McGraw-Hill Companies
ISBN 13 : 9780658003998
Total Pages : 0 pages
Book Rating : 4.0/5 (39 download)
Download or read book The DialAmerica Teleservices Handbook written by Robert Doscher and published by McGraw-Hill Companies. This book was released on 2001 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for The DialAmerica' Teleservices Handbook "Rich and Bob have done an outstanding job of presenting the DialAmerica approach to successful telemarketing. We are very proud to have the DialAmerica name associated with this book and plan to recommend it to all of our employees, clients, and friends in the business." -- Arthur Conway, President DialAmerica Marketing, Inc. "At last, a complete guidebook to getting the most out of the powerful telephone medium. Doscher and Simms present detailed practical guidance on planning and execution, as well as a very valuable chapter on how telemarketing will change over the next decade. I recommend this book to marketers everywhere." -- Ruth P. Stevens, Adjunct Professor, Direct Marketing, NYU Chair, Business-to-Business Council, Direct Marketing Association ""The DialAmerica Teleservices Handbook" is your checklist to make sure everything is working at peak efficiency and to improve what you've got. . . . This is a book I will keep in my personal library and will refer to again and again. Thank you, Richard Simms and Bob Doscher, for creating it!" -- From the Foreword by Denny Hatch, former editor of "Target Marketing" and author of "2,239 Tested Secrets for Direct Marketing Success" Ready to increase sales, get closer to your customers, upsell and cross-sell with greater ease than ever before? "The DialAmerica Teleservices Handbook" walks you through the design and execution of a successful telemarketing campaign, from writing the script to fulfilling the order. You'll find the answers to questions such as: How do I make the campaign a positive experience for my customers? What if my house lists don't have phone numbers? Should I hire anagency and/or a consultant? What kind of technology do I need for telemarketing? How do I handle credit and collection? Can I incorporate market surveys into my efforts? How do I generate qualified leads? Learn the secrets of one of the nation's largest telephone marketing organizationsand make your telemarketing campaign a ringing success!
Author : Louie Pittsinger
Publisher :
ISBN 13 :
Total Pages : 138 pages
Book Rating : 4.5/5 (483 download)
Download or read book Being Effective Telesales written by Louie Pittsinger and published by . This book was released on 2021-08-02 with total page 138 pages. Available in PDF, EPUB and Kindle. Book excerpt: Is telesales still an effective sales strategy in nowadays market? It may surprise you to learn that despite its doubtful reputation, telemarketing, when done respectfully and thoughtfully, is still considered to be one of the most powerful ways to generate new leads and close sales. By providing one concise, easy-to-read chapter for each daily coffee break, this book has the power to transform your career and help you post noticeable increases in your numbers in just ten working days and transform your career after a mere twenty-one. The author has coached thousands of sales teams across the country to improve their telesales performance. He knows exactly what works and doesn't, and in this completely revised second edition, he shares with you all of his insider's secrets, including how to: -Master the five ways you can increase your income -Track your numbers . . . and use them to your advantage -Evaluate your performance effectively . . . so you hit your own goals -Gain control of the call -Leave effective phone messages -Use "how" and "why" questions to your advantage -Learn what's going on in the prospect's world -Understand the four types of negative responses . . . and find out how to get past each one -Turn small adjustments in your performance into large income gains
Author : Stacia Unthank
Publisher :
ISBN 13 :
Total Pages : 138 pages
Book Rating : 4.5/5 (489 download)
Download or read book Making A Telesales Breakthrough written by Stacia Unthank and published by . This book was released on 2021-08-03 with total page 138 pages. Available in PDF, EPUB and Kindle. Book excerpt: Is telesales still an effective sales strategy in nowadays market? It may surprise you to learn that despite its doubtful reputation, telemarketing, when done respectfully and thoughtfully, is still considered to be one of the most powerful ways to generate new leads and close sales. By providing one concise, easy-to-read chapter for each daily coffee break, this book has the power to transform your career and help you post noticeable increases in your numbers in just ten working days and transform your career after a mere twenty-one. The author has coached thousands of sales teams across the country to improve their telesales performance. He knows exactly what works and doesn't, and in this completely revised second edition, he shares with you all of his insider's secrets, including how to: -Master the five ways you can increase your income -Track your numbers . . . and use them to your advantage -Evaluate your performance effectively . . . so you hit your own goals -Gain control of the call -Leave effective phone messages -Use "how" and "why" questions to your advantage -Learn what's going on in the prospect's world -Understand the four types of negative responses . . . and find out how to get past each one -Turn small adjustments in your performance into large income gains
Author : Aide Dalo
Publisher :
ISBN 13 :
Total Pages : 30 pages
Book Rating : 4.4/5 (542 download)
Download or read book Telesales written by Aide Dalo and published by . This book was released on 2021-08-11 with total page 30 pages. Available in PDF, EPUB and Kindle. Book excerpt: It may not be popular but outbound telemarketing is one of the most effective strategies for growing a business. The good news is that this doesn't have to be hard, and it doesn't have to involve bullying potential clients into submission, either. Building an effective telemarketing strategy for business growth is all about learning to tap into the value that you bring your clients and potential clients. This book is for you to increase sales and get many benefits. Achievement takes hard work, exploration, information, and responsibility; however, genuine triumph comes through genuineness, simplicity, and alignment with your promise. Buy this book now
Author : David Taber
Publisher : Pearson Education
ISBN 13 : 0131366106
Total Pages : 950 pages
Book Rating : 4.1/5 (313 download)
Download or read book Salesforce.com Secrets of Success written by David Taber and published by Pearson Education. This book was released on 2009-05-05 with total page 950 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drive Better Productivity and Increase Saleswith Salesforce.com–Starting Now Discover Real-World Best Practices—Without Paying Expensive Consultants You’re investing in Salesforce.com for one reason: to drive major performance improvements across your entire organization. Salesforce.com® Secrets of Success will help you do just that. Drawing on his experience with dozens of deployments, author David Taber offers expert guidance on every aspect of Salesforce.com deployment, with results-focused best practices for every area of the organization touched by Salesforce.com, including sales, marketing, customer service, finance, legal, and IT. This is information you’d otherwise have to pay a consultant $300/hour to get...information you won’t find in any other book! Taber walks you through developing a comprehensive and effective implementation strategy, followed by tactics and specifics to overcome every challenge you face, including internal politics. Through this book and its companion Web site, www.SFDC-secrets.com, Taber provides questionnaires, step-by-step guides, and extensive resources–all part of the Revenue Overdrive™ system that gives your organization maximum results from Salesforce.com. Achieve higher end-customer satisfaction and dramatic sales productivity gains Use the SFA Maturity Model™ to assess readiness, fill gaps, and gain early, deep user adoption Overcome “people, product, and process” pitfalls that can limit the value of Salesforce.com Learn which tools, add-ons, features, and extensions are right for your implementation This book’s start-to-finish roadmap for success can be used by companies of all sizes in all industries–with specific chapters for executives, team leaders, implementation team members, developers, and users throughout the business.
Author : Chris De Winter
Publisher :
ISBN 13 : 9780434923489
Total Pages : 140 pages
Book Rating : 4.9/5 (234 download)
Download or read book The Secrets of Successful Telephone Selling written by Chris De Winter and published by . This book was released on 1988 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : GERARD ASSEY
Publisher : Gerard Assey
ISBN 13 :
Total Pages : pages
Book Rating : 4./5 ( download)
Download or read book Professional Tele-Marketing Skills-The Master Guide to Selling on Phone written by GERARD ASSEY and published by Gerard Assey. This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Professional Tele-Marketing Skills-The Master Guide to Selling on Phone has been uniquely designed, to help transform you into a Master Tele-Marketer by helping you discover the secrets that drive the world’s top tele-sales professionals. It will help you or your team create the habits and lasting changes by enabling you replace current unacceptable patterns that are costing your company sales with new ones, that will now help you achieve your sales goals faster and more consistently. Written at a time when the COVID pandemic has undoubtedly pushed organizations into rethinking ways and means to continue to operate their businesses especially with the restrictions on safe distancing. The world over is adjusting to COVID, with social distancing orders having compelled people to find alternatives to face-to-face meetings, by working from homes or remote locations. As a result, telemarketing solutions have never been more popular than this time, as in order to conduct business without disruption, professionals and businesses have now turned more than ever before to tele-calling to stay connected with their team members and customers. The entire book has been split into several step by step, easy and digestible modules, to help you take back and put to practice each step into a real life situation. That way these skills that you will learn will stay with you, enabling you to become more professional and successful in a sales role using the phone, that will help ‘win and keep customers for life’! You will be able to: · Derive the benefits from the effectiveness of consultative selling and how different it is from the traditional sales approach · Learn how to guide prospects through the buying process · Proven behaviors that make you stand out as a telesales professional · A thorough understanding of the attributes and activities of a professional telesales person · Effectively prepare for any telesales call · Make cold calls in a professional manner, right from handling gate-keepers and getting through to the right decision-makers · Be able to manage your data and lists much better · Build rapport and trust with a customer right during the approaching stage itself. · Effectively uncover a customer’s needs, problems and opportunities and be able to demonstrate how your product features can help a customer meet a need/solve a problem (proving value). · Overcome objections, cope with turn-downs, rejection or call reluctance · Be able to recommend an appropriate solution (recommending) and close business deals effectively after showing a customer how specific business objectives can be met and benefit by using your recommended product or service (closing) · Effectively and professionally sell to B2B/ Key Accounts using a structured approach · Implement the entire consultative selling process into your daily work · And…most importantly, in every chapter or topic that is covered, there are several exercises for you to work on and put the new skills to immediate use. With no gimmicks, no jargon, just emphasis on relationship building, I believe that this is a well structured course on 100% building value and long lasting partnerships with your customer!
Author : Dale Pulizzi
Publisher :
ISBN 13 :
Total Pages : 76 pages
Book Rating : 4.4/5 (52 download)
Download or read book The Secret Of Cold Calling written by Dale Pulizzi and published by . This book was released on 2021-08-05 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sales development reps looking to up their game will learn from these effective sample scripts and tips to boost their cold calling conversion rates. Seasoned sales managers will find plenty of actionable information to refine and optimize their processes, and lead their salespeople to greater success. If you've tried telephone cold calling in the past and have given up, this book may change your mind. Cold calling from your one-person office carries with it a unique set of challenges. In the pages of this book, you will learn how to take those challenges and make them work for you. Gain a better understanding of what cold calling actually is and how you can use it to gain new clients every day in your business environment. Once you learn the difference between cold calling in a phone room and cold calling from your home office, you'll learn how to make the phone your most powerful sales tool. Buy this book now.
Author : Bob Stone
Publisher : N T C Business Books
ISBN 13 :
Total Pages : 232 pages
Book Rating : 4.3/5 ( download)
Download or read book Successful Telemarketing written by Bob Stone and published by N T C Business Books. This book was released on 1992 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Isaiah Osterberger
Publisher :
ISBN 13 :
Total Pages : 34 pages
Book Rating : 4.4/5 (536 download)
Download or read book Effective Telemarketing Skills written by Isaiah Osterberger and published by . This book was released on 2021-08-10 with total page 34 pages. Available in PDF, EPUB and Kindle. Book excerpt: Telemarketing is different from telesales. The latter is about trying to open and close business over the phone. Telemarketing, on the other hand, is all about trying to create opportunities. It can be used for market research (polling the opinion of decision makers) or it can be used simply to collect accurate information to employ other marketing techniques (such as finding out the decision maker's name and e-mail address in order to target e-mail marketing). This book will guide you through the ins and outs of overcoming your fear of telemarketing and cold calling, and help you to design your own professional sounding scripts. It covers off how to respond to certain situations and especially how to deal with belligerent gatekeepers and provides you with several proven scripts and lines you can use or adapt for your own uses. Anyone considering entering the telemarketing profession, or any sales people tasked with regular cold call prospecting to create their own leads and opportunities should get hold of a copy of this book.
