The Relationship of Patients' Perceptions of Physicians' Communication Style to Patient Satisfaction

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ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (253 download)

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Book Synopsis The Relationship of Patients' Perceptions of Physicians' Communication Style to Patient Satisfaction by : Lisa Diane Abramson

Download or read book The Relationship of Patients' Perceptions of Physicians' Communication Style to Patient Satisfaction written by Lisa Diane Abramson and published by . This book was released on 1991 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Relationship of Patients' Perceptions of Physicians' Communication Style to Patient Satisfaction

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Publisher :
ISBN 13 :
Total Pages : 242 pages
Book Rating : 4.:/5 (253 download)

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Book Synopsis The Relationship of Patients' Perceptions of Physicians' Communication Style to Patient Satisfaction by : Lisa Diane Abramson

Download or read book The Relationship of Patients' Perceptions of Physicians' Communication Style to Patient Satisfaction written by Lisa Diane Abramson and published by . This book was released on 1991 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Wiley Handbook of Healthcare Treatment Engagement

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Publisher : John Wiley & Sons
ISBN 13 : 1119129524
Total Pages : 550 pages
Book Rating : 4.1/5 (191 download)

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Book Synopsis The Wiley Handbook of Healthcare Treatment Engagement by : Andrew Hadler

Download or read book The Wiley Handbook of Healthcare Treatment Engagement written by Andrew Hadler and published by John Wiley & Sons. This book was released on 2020-01-30 with total page 550 pages. Available in PDF, EPUB and Kindle. Book excerpt: Against a global backdrop of problematic adherence to medical treatment, this volume addresses and provides practical solutions to the simple question: “Why don’t patients take treatments that could save their lives?” The Wiley handbook of Healthcare Treatment Engagement offers a guide to the theory, research and clinical practice of promoting patient engagement in healthcare treatment at individual, organizational and systems levels. The concept of treatment engagement, as explained within the text, promotes a broader view than the related concept of treatment adherence. Treatment engagement encompasses more readily the lifestyle factors which may impact healthcare outcomes as much as medication-taking, as well as practical, economic and cultural factors which may determine access to treatment. Over a span of 32 chapters, an international panel of expert authors address this far-reaching and fascinating field, describing a broad range of evidence-based approaches which stand to improve clinical services and treatment outcomes, as well as the experience of users of healthcare service and practitioners alike. This comprehensive volume adopts an interdisciplinary approach to offer an understanding of the factors governing our healthcare systems and the motivations and behaviors of patients, clinicians and organizations. Presented in a user-friendly format for quick reference, the text first supports the reader’s understanding by exploring background topics such as the considerable impact of sub-optimal treatment adherence on healthcare outcomes, before describing practical clinical approaches to promote engagement in treatment, including chapters referring to specific patient populations. The text recognizes the support which may be required throughout the depth of each healthcare organization to promote patient engagement, and in the final section of the book, describes approaches to inform the development of healthcare services with which patients will be more likely to seek to engage. This important book: Provides a comprehensive summary of practical approaches developed across a wide range of clinical settings, integrating research findings and clinical literature from a variety of disciplines Introduces and compliments existing approaches to improve communication in healthcare settings and promote patient choice in planning treatment Presents a range of proven clinical solutions that will appeal to those seeking to improve outcomes on a budget Written for health professionals from all disciplines of clinical practice, as well as service planners and policy makers, The Wiley Handbook of Healthcare Treatment Engagement is a comprehensive guide for individual practitioners and organizations alike.

Doctor-patient Interaction

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Publisher : John Benjamins Publishing
ISBN 13 : 9027250111
Total Pages : 333 pages
Book Rating : 4.0/5 (272 download)

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Book Synopsis Doctor-patient Interaction by : Walburga Von Raffler-Engel

Download or read book Doctor-patient Interaction written by Walburga Von Raffler-Engel and published by John Benjamins Publishing. This book was released on 1989-01-01 with total page 333 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume covers many of the ways of speaking that create problems between doctor and patient. The questions under consideration in the present book are the following: How is the doctor-patient interaction structured in a particular culture? What takes place during the process? What causes misunderstandings, lack of cooperation and even total non-compliance? What is the outcome of the interaction and how does the patient benefit from it? Finally, and this is the ultimate purpose of this book: How can the interaction be improved so that an optimum outcome is assured for the patient with maximum satisfaction to the physician?

Satisfaction with Health Care

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Publisher :
ISBN 13 :
Total Pages : 212 pages
Book Rating : 4.:/5 (71 download)

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Book Synopsis Satisfaction with Health Care by : David Paul St. John

Download or read book Satisfaction with Health Care written by David Paul St. John and published by . This book was released on 1980 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Physician Communication Style and Patient Satisfaction

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Publisher : LAP Lambert Academic Publishing
ISBN 13 : 9783838343396
Total Pages : 88 pages
Book Rating : 4.3/5 (433 download)

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Book Synopsis Physician Communication Style and Patient Satisfaction by : Naghmeh Desroches

Download or read book Physician Communication Style and Patient Satisfaction written by Naghmeh Desroches and published by LAP Lambert Academic Publishing. This book was released on 2010-02 with total page 88 pages. Available in PDF, EPUB and Kindle. Book excerpt: A medical consultation has three main functions: for the patient to narrate to the physician symptoms and relevant concerns, for the physician to learn about the patient's condition in order to reach a diagnosis and a treatment plan. How physicians and patients communicate with each other is key toward patient satisfaction, which may have impact on patient adherence to medical regimen, and consequently, the efficiency of the health care system. This research sampled thirty-one physician-patient consultations in a Canadian northern community which were audio-taped and transcribed verbatim. The Roter Interaction Analysis System was used to micro-analyze the speech patterns of physicians and patients. The findings of this research should be of high interest to medical students, physicians, health policy makers, public health researchers, and most of all, recipients of health care - patients.

Communication the Cleveland Clinic Way: How to Drive a Relationship-Centered Strategy for Exceptional Patient Experience

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Publisher : McGraw Hill Professional
ISBN 13 : 0071845356
Total Pages : 289 pages
Book Rating : 4.0/5 (718 download)

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Book Synopsis Communication the Cleveland Clinic Way: How to Drive a Relationship-Centered Strategy for Exceptional Patient Experience by : Adrienne Boissy

Download or read book Communication the Cleveland Clinic Way: How to Drive a Relationship-Centered Strategy for Exceptional Patient Experience written by Adrienne Boissy and published by McGraw Hill Professional. This book was released on 2016-05-13 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: Put relationship-centered communication at the forefront of care Today, physicians face a hypercompetitive marketplace in which they must meet unique and complex patient needs as efficiently as possible. But in a culture prioritizing clinical outcomes above all, there can be a tendency to lose sight of one of the most critical aspects of providing effective care: the communication skills that build and foster physician-patient relationships. Studies have shown that good communication between doctors and patients and among all caregivers who interface with patients directly results in better clinical outcomes, reduced costs, greater patient satisfaction, and lower rates of physician burnout. In Communication the Cleveland Clinic Way, Dr. Adrienne Boissy and her team tell the story of how Cleveland Clinic created and applied the R.E.D.E. to Communicate: Foundations of Healthcare program, making the world-renowned hospital system a leader in relationship-centered care. They provide a step-by-step guide for healthcare leaders and decision-makers to design, develop, and implement communication skills training in their own institutions. Learn how to: • Craft an effective, colleague-supported communication skills program to include veteran physicians, residents, and medical students • Leverage creative program design and data transparency to engage and facilitate staff physicians and advanced care providers • Identify common misperceptions and myths in healthcare communication and respond to them successfully • Cultivate a true sense of empathy—with patients and fellow caregivers alike—while maintaining professionalism In a field where difficult conversations and stressful relationships are commonplace, clinicians need a structured approach to enable them to deliver the best care possible. Communication the Cleveland Clinic Way is the blueprint for establishing a relationship-centered program that will improve patient experience, reinvigorate doctors’ passion for their work, and elevate any organization.

Unequal Treatment

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Publisher : National Academies Press
ISBN 13 : 030908265X
Total Pages : 781 pages
Book Rating : 4.3/5 (9 download)

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Book Synopsis Unequal Treatment by : Institute of Medicine

Download or read book Unequal Treatment written by Institute of Medicine and published by National Academies Press. This book was released on 2009-02-06 with total page 781 pages. Available in PDF, EPUB and Kindle. Book excerpt: Racial and ethnic disparities in health care are known to reflect access to care and other issues that arise from differing socioeconomic conditions. There is, however, increasing evidence that even after such differences are accounted for, race and ethnicity remain significant predictors of the quality of health care received. In Unequal Treatment, a panel of experts documents this evidence and explores how persons of color experience the health care environment. The book examines how disparities in treatment may arise in health care systems and looks at aspects of the clinical encounter that may contribute to such disparities. Patients' and providers' attitudes, expectations, and behavior are analyzed. How to intervene? Unequal Treatment offers recommendations for improvements in medical care financing, allocation of care, availability of language translation, community-based care, and other arenas. The committee highlights the potential of cross-cultural education to improve provider-patient communication and offers a detailed look at how to integrate cross-cultural learning within the health professions. The book concludes with recommendations for data collection and research initiatives. Unequal Treatment will be vitally important to health care policymakers, administrators, providers, educators, and students as well as advocates for people of color.

Physician-patient Communication and Physician Satisfaction

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ISBN 13 :
Total Pages : 94 pages
Book Rating : 4.:/5 (124 download)

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Book Synopsis Physician-patient Communication and Physician Satisfaction by : Tricia Ann Miller

Download or read book Physician-patient Communication and Physician Satisfaction written by Tricia Ann Miller and published by . This book was released on 2015 with total page 94 pages. Available in PDF, EPUB and Kindle. Book excerpt: The objective of this dissertation study was to develop a reliable and valid scale, called the Physician Patient Behavioral Characteristics Scale (PPBCS), to assess physician and patient behavioral characteristics that are expressed during the primary care medical visit. Relationships were assessed between PPBCS composite ratings, physician characteristics, visit satisfaction as expressed by both patients and physicians, and rated global affect in audio recordings of the medical visit. The degree to which physician gender and ethnicity was related to physician satisfaction was also examined across levels of patient income/socioeconomic status (SES). Four judges used the PPBCS to objectively rate 298 physician-patient audio recordings from a study originally fielded by the Bayer Institute for Health Care Communication. The PPBCS was shown to have good interrater reliability. Principal components analyses yielded two physician factors, enthusiasm and frustration, and three patient factors, demanding, enjoyable, and nonadherent . Scale composites formed from these factors had good internal consistency. The PPBCS demonstrated empirical validity in correlations of physician and patient factors with patient satisfaction. As expected, physicians who were rated highly on enthusiasm had patients' who perceived better opportunities for decision-making, better choice in their care, and had more positive perceptions of their physicians' ability to provide information. Further evidence of validity was revealed from correlations: Enjoyable patients and enthusiastic physicians (as rated on the PPBCS) perceived there to be more effective communication, more patient involvement, and more healthy collaboration in the medical interaction. The PPBCS was also shown to have good convergent validity due to correlations with the z BGRS, another observer-rated measure of patient and physician behavioral characteristics in the medical visit. In general, there were few significant relationships between physician characteristics and PPBCS composites, PSQ, and z BGRS measures. Physicians' reported level of stress, however, was negatively correlated with assessments of their satisfaction with: the medical visits, the use of time, and with the patient. Analysis of the relationships between physician gender and patient and physician behavioral characteristics revealed female physicians to be more enthusiastic compared to male physicians. Female physicians were also found to be more effective communicators and more engaged in healthy collaboration compared to male physicians. There were no relationships between physicians' gender-ethnicity group membership and physicians' satisfaction with patients of different SES, however. Strengths, limitations, and clinical implications of this study were also discussed.

Impact of Physician Behaviors on Patient Outcomes

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Publisher :
ISBN 13 :
Total Pages : 254 pages
Book Rating : 4.:/5 (89 download)

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Book Synopsis Impact of Physician Behaviors on Patient Outcomes by : Neeraj K. Arora

Download or read book Impact of Physician Behaviors on Patient Outcomes written by Neeraj K. Arora and published by . This book was released on 2000 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt:

An Examination of the Relatedness of "feeling Understood-misunderstood" and Satisfaction in the Physician-patient Interaction

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Publisher :
ISBN 13 :
Total Pages : 360 pages
Book Rating : 4.:/5 (319 download)

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Book Synopsis An Examination of the Relatedness of "feeling Understood-misunderstood" and Satisfaction in the Physician-patient Interaction by : Lori Jayne Abrams

Download or read book An Examination of the Relatedness of "feeling Understood-misunderstood" and Satisfaction in the Physician-patient Interaction written by Lori Jayne Abrams and published by . This book was released on 1988 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Doctors Talking with Patients/Patients Talking with Doctors

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Publisher : Praeger
ISBN 13 : 0275990141
Total Pages : 0 pages
Book Rating : 4.2/5 (759 download)

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Book Synopsis Doctors Talking with Patients/Patients Talking with Doctors by : Debra Roter

Download or read book Doctors Talking with Patients/Patients Talking with Doctors written by Debra Roter and published by Praeger. This book was released on 2006-08-30 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The verbal and nonverbal exchanges that take place between doctor and patient affect both participants, and can result in a range of positive or negative psychological reactions-including comfort, alarm, irritation, or resolve. This updated edition of a widely popular book sets out specific principles and recommendations for improving doctor-patient communications. It describes the process of communication, analyzes social and psychological factors that color doctor-patient exchanges, and details changes that can benefit both parties. Medical visits are often less effective and satisfying than they would be if doctors and patients better understood the communication most needed for attainment of mutual health goals. The verbal and nonverbal exchanges that take place between doctor and patient affect both participants, and can result in a range of positive or negative psychological reactions-including comfort, alarm, irritation, or resolve. Talk, on both verbal and non-verbal levels, is shown by extensive research to have far-reaching impact. This updated edition of a widely popular book helps us understand this vital issue, and facilitate communications that will mean more effective medical care and happier, healthier consumers. Roter and Hall set out specific principles and recommendations for improving doctor-patient relationships. They describe the process of communication, analyze social and psychological factors that color doctor-patient exchanges, and detail changes that can benefit both parties. Here are needed encouragement and principles of action vital to doctors and patients alike. far-reaching impact.

Pediatric Palliative Care

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Publisher :
ISBN 13 : 0190244186
Total Pages : 161 pages
Book Rating : 4.1/5 (92 download)

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Book Synopsis Pediatric Palliative Care by : Betty Ferrell

Download or read book Pediatric Palliative Care written by Betty Ferrell and published by . This book was released on 2016 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: Pediatric palliative care is a field of significant growth as health care systems recognize the benefits of palliative care in areas such as neonatal intensive care, pediatric ICU, and chronic pediatric illnesses. Pediatric Palliative Care, the fourth volume in the HPNA Palliative Nursing Manuals series, highlights key issues related to the field. Chapters address pediatric hospice, symptom management, pediatric pain, the neonatal intensive care unit, transitioning goals of care between the emergency department and intensive care unit, and grief and bereavement in pediatric palliative care. The content of the concise, clinically focused volumes in the HPNA Palliative Nursing Manuals series is one resource for nurses preparing for specialty certification exams and provides a quick-reference in daily practice. Plentiful tables and patient teaching points make these volumes useful resources for nurses.

Resolving Ethical Dilemmas

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Publisher : Lippincott Williams & Wilkins
ISBN 13 : 1469826062
Total Pages : 385 pages
Book Rating : 4.4/5 (698 download)

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Book Synopsis Resolving Ethical Dilemmas by : Bernard Lo

Download or read book Resolving Ethical Dilemmas written by Bernard Lo and published by Lippincott Williams & Wilkins. This book was released on 2013-04-29 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now in its Fifth Edition, this respected reference helps readers tackle the common and often challenging ethical issues that affect patient care. The book begins with a concise discussion of clinical ethics that provides the background information essential to understanding key ethical issues. Readers then explore a wide range of real-world ethical dilemmas, each accompanied by expert guidance on salient issues and how to approach them. The book’s two-color design improves retention of material for visual learners. An accompanying website lets readers access the full text, along with features designed to reinforce understanding and test knowledge. New to the Fifth Edition: This edition includes new discussions of ethical issues as they relate to clinical practice guidelines and evidence-based medicine, electronic medical records, genetic testing, and opioid prescription. The book also includes an increased focus on ethical issues in ambulatory care. Readers will also find more detailed analysis of cases, more examples of ethical reasoning, more highlight pages relating clinical ethics to emergency medicine, oncology, palliative care, and family medicine. Also new are discussions of quality improvement and use of advance care planning rather than advance directives.

The CG CAHPS Handbook

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Publisher :
ISBN 13 : 9781622180073
Total Pages : 434 pages
Book Rating : 4.1/5 (8 download)

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Book Synopsis The CG CAHPS Handbook by : Jeff Morris

Download or read book The CG CAHPS Handbook written by Jeff Morris and published by . This book was released on 2014-06-01 with total page 434 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you ready for CG CAHPS? Just as Studer Group helps organizations we coach to outperform and outpace the nation in HCAHPS, we bring the same expertise to CG CAHPS. The CG CAHPS Handbook is your guide to improved patient experience and clinical outcomes. Gain tools and tactics to consistently deliver on what matters most to patients and their families.

A Theory of Social Interaction

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Publisher : Stanford University Press
ISBN 13 : 9780804714631
Total Pages : 258 pages
Book Rating : 4.7/5 (146 download)

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Book Synopsis A Theory of Social Interaction by : Jonathan H. Turner

Download or read book A Theory of Social Interaction written by Jonathan H. Turner and published by Stanford University Press. This book was released on 1988 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: In developing the most comprehensive theory of social interaction among humans to date, the author has also constructed a general theory of micro dynamics for sociology and social psychology. He does so by reviewing existing theories of the past and present, synthesixing these concepts into abstract models and principles of social interaction. In contrast to Talcott Parsons and many others, the book argues that social interaction, rather than action and behaviour, is sociology's most basic unit of analysis. This unit is conceptualized as involving three processes: (1) motivational, or the process of mobilizating and energizing interactive behaviour, (2) interactional, or the process of mutual signaling and interpreting with symbols, and (3) structuring, or the process of repeating and organizing social interactions in time and place. For each of these three constituent processes, the relevant theories are analyzed and then synthesized into composite models and general laws.

INTERNATIONAL JOURNAL OF INTEGRATIVE HUMANISM GHANA Vol 10. No 1.

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Publisher : Lulu.com
ISBN 13 : 0244432201
Total Pages : 170 pages
Book Rating : 4.2/5 (444 download)

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Book Synopsis INTERNATIONAL JOURNAL OF INTEGRATIVE HUMANISM GHANA Vol 10. No 1. by : Department of Classics and Philosophy University of Cape Coast, Ghana

Download or read book INTERNATIONAL JOURNAL OF INTEGRATIVE HUMANISM GHANA Vol 10. No 1. written by Department of Classics and Philosophy University of Cape Coast, Ghana and published by Lulu.com. This book was released on 2018-11-14 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Journal of Integrative Humanism Ghana is a publication of the Faculty of Arts, University of Cape Coast, Ghana. All papers, reports, communications and contributions published in this journal and copyright in the same are the property of Faculty of Arts, University of Cape Coast, Ghana and the University of Calabar, save where otherwise indicated.