The Checklist Manifesto

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Author :
Publisher : Metropolitan Books
ISBN 13 : 1429953381
Total Pages : 225 pages
Book Rating : 4.4/5 (299 download)

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Book Synopsis The Checklist Manifesto by : Atul Gawande

Download or read book The Checklist Manifesto written by Atul Gawande and published by Metropolitan Books. This book was released on 2010-04-01 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: The New York Times bestselling author of Being Mortal and Complications reveals the surprising power of the ordinary checklist We live in a world of great and increasing complexity, where even the most expert professionals struggle to master the tasks they face. Longer training, ever more advanced technologies—neither seems to prevent grievous errors. But in a hopeful turn, acclaimed surgeon and writer Atul Gawande finds a remedy in the humblest and simplest of techniques: the checklist. First introduced decades ago by the U.S. Air Force, checklists have enabled pilots to fly aircraft of mind-boggling sophistication. Now innovative checklists are being adopted in hospitals around the world, helping doctors and nurses respond to everything from flu epidemics to avalanches. Even in the immensely complex world of surgery, a simple ninety-second variant has cut the rate of fatalities by more than a third. In riveting stories, Gawande takes us from Austria, where an emergency checklist saved a drowning victim who had spent half an hour underwater, to Michigan, where a cleanliness checklist in intensive care units virtually eliminated a type of deadly hospital infection. He explains how checklists actually work to prompt striking and immediate improvements. And he follows the checklist revolution into fields well beyond medicine, from disaster response to investment banking, skyscraper construction, and businesses of all kinds. An intellectual adventure in which lives are lost and saved and one simple idea makes a tremendous difference, The Checklist Manifesto is essential reading for anyone working to get things right.

The Great Mental Models, Volume 1

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Author :
Publisher : Penguin
ISBN 13 : 0593719972
Total Pages : 209 pages
Book Rating : 4.5/5 (937 download)

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Book Synopsis The Great Mental Models, Volume 1 by : Shane Parrish

Download or read book The Great Mental Models, Volume 1 written by Shane Parrish and published by Penguin. This book was released on 2024-10-15 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover the essential thinking tools you’ve been missing with The Great Mental Models series by Shane Parrish, New York Times bestselling author and the mind behind the acclaimed Farnam Street blog and “The Knowledge Project” podcast. This first book in the series is your guide to learning the crucial thinking tools nobody ever taught you. Time and time again, great thinkers such as Charlie Munger and Warren Buffett have credited their success to mental models–representations of how something works that can scale onto other fields. Mastering a small number of mental models enables you to rapidly grasp new information, identify patterns others miss, and avoid the common mistakes that hold people back. The Great Mental Models: Volume 1, General Thinking Concepts shows you how making a few tiny changes in the way you think can deliver big results. Drawing on examples from history, business, art, and science, this book details nine of the most versatile, all-purpose mental models you can use right away to improve your decision making and productivity. This book will teach you how to: Avoid blind spots when looking at problems. Find non-obvious solutions. Anticipate and achieve desired outcomes. Play to your strengths, avoid your weaknesses, … and more. The Great Mental Models series demystifies once elusive concepts and illuminates rich knowledge that traditional education overlooks. This series is the most comprehensive and accessible guide on using mental models to better understand our world, solve problems, and gain an advantage.

because I said I would.

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Author :
Publisher : Greenleaf Book Group
ISBN 13 : 162634535X
Total Pages : 293 pages
Book Rating : 4.6/5 (263 download)

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Book Synopsis because I said I would. by : Alex Sheen

Download or read book because I said I would. written by Alex Sheen and published by Greenleaf Book Group. This book was released on 2019-01-01 with total page 293 pages. Available in PDF, EPUB and Kindle. Book excerpt: A single promise can change a life forever. We all make promises constantly. “Yes, I’ll be there.” “Sure, no problem!” But do we really mean what we are saying? What is the impact of a broken promise? And what happens to a life when a promise is honored? Because I said I would is the international social movement at the forefront of shifting how the world views commitment and accountability. With over 10.3 million Promise Cards distributed, this cause has played a unique role in changing lives around the world. Heartwarming, humorous, inspirational, and tragic—these stories will challenge readers to look deep within themselves and consider the importance of the promises they make. Through a collection of inspiring short stories and concise philosophical chapters, readers will gain the following: • Practical life lessons from surprisingly raw stories of everyday people with incredible determination • Useful advice on how to get better at keeping promises • Inspiring perspectives that can be utilized in leadership and character development initiatives One hundred percent of the author’s proceeds go to because I said I would, a 501(c)(3) nonprofit organization that is bettering humanity through chapters of volunteers, character education in schools, accountability programs, and awareness campaigns with global reach.

The Checklist Book

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Author :
Publisher : Mango Media Inc.
ISBN 13 : 1642501190
Total Pages : 181 pages
Book Rating : 4.6/5 (425 download)

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Book Synopsis The Checklist Book by : Alexandra Franzen

Download or read book The Checklist Book written by Alexandra Franzen and published by Mango Media Inc.. This book was released on 2020-01-14 with total page 181 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master both major and minor tasks—by going back to the basics and writing out a simple checklist. It will change your life. The checklist is one of the world’s oldest—and most effective—productivity systems. If anything, says entrepreneur Alexandra Franzen, it is just as valuable now as it was during the days of the Roman Empire, allowing us to tangibly plan our day and set in stone what we want to accomplish. There are countless apps and organizational systems promising to help us straighten out our lives, but often they only add to the madness and leave us feeling drained and overwhelmed. Learn how to: · Choose your highest priorities · Set realistic goals · Celebrate tiny wins · Feel calmer every day By physically writing down our tasks on a single piece of paper, we force ourselves to be realistic and limit how much we can do in a day. Too often, we cram our day with tasks and chores and leave almost no space for self-care or time with loved ones. We end up disappointed in our inability to complete our never-ending to-do list. Checklists help you accomplish what needs to be done—and enjoy things you want to be doing, too. “There are thousands of books on how to become more organized and productive, but very few have the heart, soul, humor, and gentle encouragement of this book.” —Ellen Fondiler, career and business strategist

Safe Patients, Smart Hospitals

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Author :
Publisher : Penguin
ISBN 13 : 1101185279
Total Pages : 237 pages
Book Rating : 4.1/5 (11 download)

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Book Synopsis Safe Patients, Smart Hospitals by : Peter Pronovost

Download or read book Safe Patients, Smart Hospitals written by Peter Pronovost and published by Penguin. This book was released on 2010-02-18 with total page 237 pages. Available in PDF, EPUB and Kindle. Book excerpt: The inspiring story of how a leading innovator in patient safety found a simple way to save countless lives. First, do no harm-doctors, nurses and clinicians swear by this code of conduct. Yet in hospitals and doctors' offices across the country, errors are made every single day - avoidable, simple mistakes that often cost lives. Inspired by two medical mistakes that not only ended in unnecessary deaths but hit close to home, Dr. Peter Pronovost made it his personal mission to improve patient safety and make preventable deaths a thing of the past, one hospital at a time. Dr. Pronovost began with simple improvements to a common procedure in the ER and ICU units at Johns Hopkins Hospital. Creating an easy five-step checklist based on the most up-to-date research for his fellow doctors and nurses to follow, he hoped that streamlining the procedure itself could slow the rate of infections patients often died from. But what Dr. Pronovost discovered was that doctors and nurses needed more than a checklist: the day-to-day environment needed to be more patient-driven and staff needed to see scientific results in order to know their efforts were a success. After those changes took effect, the units Dr. Pronovost worked with decreased their rate of infection by 70%. Today, all fifty states are implementing Dr. Pronovost's programs, which have the potential to save more lives than any other medical innovation in the past twenty-five years. But his ideas are just the beginning of the changes being made by doctors and nurses across the country making huge leaps to improve patient care. In Safe Patients, Smart Hospitals, Dr. Pronovost shares his own experience, anecdotal stories from his colleagues at Johns Hopkins and other hospitals that have made his approach their own, alongside comprehensive research-showing readers how small changes make a huge difference in patient care. Inspiring and thought provoking, this compelling book shows how one person with a cause really can make a huge difference in our lives.

Small Teaching

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118944496
Total Pages : 272 pages
Book Rating : 4.1/5 (189 download)

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Book Synopsis Small Teaching by : James M. Lang

Download or read book Small Teaching written by James M. Lang and published by John Wiley & Sons. This book was released on 2016-03-07 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Employ cognitive theory in the classroom every day Research into how we learn has opened the door for utilizing cognitive theory to facilitate better student learning. But that's easier said than done. Many books about cognitive theory introduce radical but impractical theories, failing to make the connection to the classroom. In Small Teaching, James Lang presents a strategy for improving student learning with a series of modest but powerful changes that make a big difference—many of which can be put into practice in a single class period. These strategies are designed to bridge the chasm between primary research and the classroom environment in a way that can be implemented by any faculty in any discipline, and even integrated into pre-existing teaching techniques. Learn, for example: How does one become good at retrieving knowledge from memory? How does making predictions now help us learn in the future? How do instructors instill fixed or growth mindsets in their students? Each chapter introduces a basic concept in cognitive theory, explains when and how it should be employed, and provides firm examples of how the intervention has been or could be used in a variety of disciplines. Small teaching techniques include brief classroom or online learning activities, one-time interventions, and small modifications in course design or communication with students.

Checklists for Due Diligence

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Author :
Publisher : Gower Publishing, Ltd.
ISBN 13 : 9780566088629
Total Pages : 156 pages
Book Rating : 4.0/5 (886 download)

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Book Synopsis Checklists for Due Diligence by : Peter Howson

Download or read book Checklists for Due Diligence written by Peter Howson and published by Gower Publishing, Ltd.. This book was released on 2008 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: This collection of checklists is designed to make your due diligence process as smooth and as effective as possible. They cover both the commercial due diligence process - in other words, how can you be sure you are buying the company you think you are? Are you sure it is as good as the seller says? How can you be certain unexpected costs and obligations will not suddenly appear once you are the owner and responsible for them? How best can you arm yourself for the negotiations? As well as the due diligence process itself - making sure you manage the risk aspects of any acquisition.

The Job Search Checklist

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Author :
Publisher : AMACOM
ISBN 13 : 0814432921
Total Pages : 290 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis The Job Search Checklist by : Damian Birkel

Download or read book The Job Search Checklist written by Damian Birkel and published by AMACOM. This book was released on 2013-10-15 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: It’s been a long time since you had to search for a new job. You may be wondering, How did I get this last one so many years ago? What has changed since I last hit the job market? Have I since gathered more knowledge and experience that qualifies me for something better this time around? Where does one get started? The Job Search Checklist is your saving grace! This indispensable guide covers everything from dealing with the emotional impact of being laid off to rebuilding your professional identity. Within these pages, you’ll find solid advice on: • Developing a career plan by taking stock of your experience, abilities, and goals • Crafting an effective résumé and building Internet-friendly documents • Creating a “personal marketing plan” to promote yourself to potential employers • Finding the hidden job market through in-person and online networking• And much more!Complete with downloadable templates, sample cover letters, a range of effective résumé formats, and helpful checklists throughout the book, this invaluable resource gets you on the right path toward your next career and keeps you there.

Every Tool's a Hammer

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Author :
Publisher : Atria Books
ISBN 13 : 1982113480
Total Pages : 320 pages
Book Rating : 4.9/5 (821 download)

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Book Synopsis Every Tool's a Hammer by : Adam Savage

Download or read book Every Tool's a Hammer written by Adam Savage and published by Atria Books. This book was released on 2020-10-27 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this New York Times bestselling “imperative how-to for creativity” (Nick Offerman), Adam Savage—star of Discovery Channel’s Mythbusters—shares his golden rules of creativity, from finding inspiration to following through and successfully making your idea a reality. Every Tool’s a Hammer is a chronicle of my life as a maker. It’s an exploration of making, but it’s also a permission slip of sorts from me to you. Permission to grab hold of the things you’re interested in, that fascinate you, and to dive deeper into them to see where they lead you. Through stories from forty-plus years of making and molding, building and break­ing, along with the lessons I learned along the way, this book is meant to be a toolbox of problem solving, complete with a shop’s worth of notes on the tools, techniques, and materials that I use most often. Things like: In Every Tool There Is a Hammer—don’t wait until everything is perfect to begin a project, and if you don’t have the exact right tool for a task, just use whatever’s handy; Increase Your Loose Tolerance—making is messy and filled with screwups, but that’s okay, as creativity is a path with twists and turns and not a straight line to be found; Use More Cooling Fluid—it prolongs the life of blades and bits, and it prevents tool failure, but beyond that it’s a reminder to slow down and reduce the fric­tion in your work and relationships; Screw Before You Glue—mechanical fasteners allow you to change and modify a project while glue is forever but sometimes you just need the right glue, so I dig into which ones will do the job with the least harm and best effects. This toolbox also includes lessons from many other incredible makers and creators, including: Jamie Hyneman, Nick Offerman, Pixar director Andrew Stanton, Oscar-winner Guillermo del Toro, artist Tom Sachs, and chef Traci Des Jardins. And if everything goes well, we will hopefully save you a few mistakes (and maybe fingers) as well as help you turn your curiosities into creations. I hope this book serves as “creative rocket fuel” (Ed Helms) to build, make, invent, explore, and—most of all—enjoy the thrills of being a creator.

The Patient's Checklist

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Author :
Publisher : Hachette Go
ISBN 13 : 0306924668
Total Pages : 125 pages
Book Rating : 4.3/5 (69 download)

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Book Synopsis The Patient's Checklist by : Elizabeth Bailey

Download or read book The Patient's Checklist written by Elizabeth Bailey and published by Hachette Go. This book was released on 2020-06-29 with total page 125 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A godsend for concerned friends and relatives trying to rein in the chaos."-The New York Times Whether you're addressing the rising chaos of a pandemic or preparing for a scheduled surgery, having checklists prepared to guide you through a hospital visit can often mean the difference between comfort and pain, personal and distant care--and even life or death. In today's hospital system, you can face a series of perplexing obstacles to satisfactory care, from overworked healthcare providers to understaffed facilities--which are heightened in times of crisis. You need to know how to take charge of your own healthcare; Elizabeth Bailey shows you how to do just that with a series of essential, easy-to-use checklists to better manage, monitor, and participate in your own healthcare, including: Before You Go, What to Bring, Master Medication List, Discharge Plan, and more. It is more important than ever to have a protocol, including a detailed plan for hygiene and communications while hospitalized. You can trust the medical staff, but you also need to trust yourself or a loved one to be your own best advocate. Newly revised and completely up-to-date, The Patient's Checklist shows you how.

Rating Scales and Checklists

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Author :
Publisher :
ISBN 13 :
Total Pages : 328 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Rating Scales and Checklists by : Lewis R. Aiken

Download or read book Rating Scales and Checklists written by Lewis R. Aiken and published by . This book was released on 1996-04-06 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: Rating Scales and Checklists is the first comprehensive guide to constructing, scoring, validating, and applying these potent investigative and diagnostic tools. Written by a well-known authority in the field, it provides many valuable insights into the theoretical/psychometric aspects of measurement and scaling, as well as helpful practical guidelines for test construction and administration in a wide range of research and applied situations. In addition, the enclosed DOS-formatted computer diskette contains several dozen programs concerned with the construction, analysis, and applications of checklists, rating scales, attitude scales, and other psychometric instruments accompanying the text.

Teaching with Compassion

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Author :
Publisher : Rowman & Littlefield
ISBN 13 : 1475836562
Total Pages : 169 pages
Book Rating : 4.4/5 (758 download)

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Book Synopsis Teaching with Compassion by : Peter Kaufman

Download or read book Teaching with Compassion written by Peter Kaufman and published by Rowman & Littlefield. This book was released on 2018-07-16 with total page 169 pages. Available in PDF, EPUB and Kindle. Book excerpt: In a world where students are often seen as test scores and not as human beings, where their well-being is challenged by poverty, intolerance, and bullying, and where technological innovations frequently erode genuine personal contact, compassionate teachers are needed more than ever. Teaching with Compassion offers practical tools and strategies designed to help educators foster a culture of care and compassion. Organized around an eight-point “Teaching with Compassion Oath,” this book draws on real life examples and exercises to demonstrate the power and potential of teaching from the heart. Written for both experienced and novice educators alike, Teaching with Compassion is sure to stimulate inquiry and provide ongoing inspiration.

My Product Management Toolkit

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Author :
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781984007315
Total Pages : 150 pages
Book Rating : 4.0/5 (73 download)

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Book Synopsis My Product Management Toolkit by : Marc Abraham

Download or read book My Product Management Toolkit written by Marc Abraham and published by Createspace Independent Publishing Platform. This book was released on 2018-03-07 with total page 150 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why are some products a hit while others never see the light of day? While there's no foolproof way to tell what will succeed and what won't, every product has a chance as long as it's supported by research, careful planning, and hard work. -Written by successful product manager Marc Abraham, My Product Management Toolkit is a comprehensive guide to developing a physical or digital product that consumers love. Here's a sample of what you'll find within these pages: Strategies for determining what customers want-even when they don't know themselves Clear suggestions for developing both physical and digital products Effective methods to constantly iterate a product or feature Containing wisdom from Abraham's popular blog, this book explores product management from every angle, including consumer analysis, personnel management, and product evolution. Whether you're developing a product for a small start-up or a multinational corporation, this book will prove invaluable.

The Instructional Playbook

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Author :
Publisher : ASCD
ISBN 13 : 1416629939
Total Pages : 234 pages
Book Rating : 4.4/5 (166 download)

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Book Synopsis The Instructional Playbook by : Jim Knight

Download or read book The Instructional Playbook written by Jim Knight and published by ASCD. This book was released on 2020-11-25 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: In schools, every day is "game day." Every day, teachers need the best resources and forms of support because students deserve the best we as educators can offer. An instructional playbook aims to serve as that kind of support: a tool that coaches can use to help teachers match specific learning goals with the right research-based instructional strategies. Coaches have enormous potential to help teachers learn and implement new teaching practices, but coaches will be effective only if they deeply understand the strategies they describe and their explanations are clear. The Instructional Playbook: The Missing Link for Translating Research into Practice addresses both issues head on and offers a simple and clear explanation of how to create a playbook uniquely designed to meet teachers' instructional needs. The idea of an instructional playbook has caught fire since Jim Knight described it in The Impact Cycle (2017). This book helps instructional coaches create playbooks that produce a common language about high-impact teaching strategies, deepen everyone's understanding of what instructional coaches do, and, most important, support teachers and students in classrooms. “em>A joint publication of ASCD and One Fine Bird Press.

Beyond the Checklist

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Author :
Publisher : Cornell University Press
ISBN 13 : 0801465788
Total Pages : 280 pages
Book Rating : 4.8/5 (14 download)

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Book Synopsis Beyond the Checklist by : Suzanne Gordon

Download or read book Beyond the Checklist written by Suzanne Gordon and published by Cornell University Press. This book was released on 2012-11-20 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: The U.S. healthcare system is now spending many millions of dollars to improve "patient safety" and "inter-professional practice." Nevertheless, an estimated 100,000 patients still succumb to preventable medical errors or infections every year. How can health care providers reduce the terrible financial and human toll of medical errors and injuries that harm rather than heal? Beyond the Checklist argues that lives could be saved and patient care enhanced by adapting the relevant lessons of aviation safety and teamwork. In response to a series of human-error caused crashes, the airline industry developed the system of job training and information sharing known as Crew Resource Management (CRM). Under the new industry-wide system of CRM, pilots, flight attendants, and ground crews now communicate and cooperate in ways that have greatly reduced the hazards of commercial air travel. The coauthors of this book sought out the aviation professionals who made this transformation possible. Beyond the Checklist gives us an inside look at CRM training and shows how airline staff interaction that once suffered from the same dysfunction that too often undermines real teamwork in health care today has dramatically improved. Drawing on the experience of doctors, nurses, medical educators, and administrators, this book demonstrates how CRM can be adapted, more widely and effectively, to health care delivery. The authors provide case studies of three institutions that have successfully incorporated CRM-like principles into the fabric of their clinical culture by embracing practices that promote common patient safety knowledge and skills.They infuse this study with their own diverse experience and collaborative spirit: Patrick Mendenhall is a commercial airline pilot who teaches CRM; Suzanne Gordon is a nationally known health care journalist, training consultant, and speaker on issues related to nursing; and Bonnie Blair O'Connor is an ethnographer and medical educator who has spent more than two decades observing medical training and teamwork from the inside.

The Knot Ultimate Wedding Planner [Revised Edition]

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Author :
Publisher : Potter Style
ISBN 13 : 0770433774
Total Pages : 210 pages
Book Rating : 4.7/5 (74 download)

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Book Synopsis The Knot Ultimate Wedding Planner [Revised Edition] by : Carley Roney

Download or read book The Knot Ultimate Wedding Planner [Revised Edition] written by Carley Roney and published by Potter Style. This book was released on 2013-03-12 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the #1 wedding brand, the bestselling wedding book, updated with all-new budget ideas, online tools, and event planning and personalizing trends. First comes love, then comes . . . planning! Before a fabulous celebration, there are vendors to hire, budgets to calculate, decisions galore to make. Packed with The Knot’s top tips and worksheets, checklists, and contact sheets for you to fill in, this book is the one-stop resource that keeps brides focused but stress-free. The Knot Ultimate Wedding Planner paperback takes you through the process step by easy-to-follow step, with: · Budget worksheets (and all the latest digital tools for keeping track of costs) as well as hundreds of invisible ways to cut costs when selecting everything from flowers to the venue and menu · Wedding planning timelines (including a brand-new express timeline for couples getting married in 3 months or fewer) · Guest list and invitation worksheets (with guidance on what you can now do online) · Vendor contract checklists (and tons of new online resources for finding the pros you need) · Fun ideas for personalizing your reception, from photo booths to signature cocktails in any color your heart desires · Web links and other useful resources for planning on the go (including recommended apps to download and up-to-the-minute advice on building your wedding website)

Quality and Safety in Radiation Oncology

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Author :
Publisher : Springer Publishing Company
ISBN 13 : 1617052469
Total Pages : 354 pages
Book Rating : 4.6/5 (17 download)

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Book Synopsis Quality and Safety in Radiation Oncology by : Adam P. Dicker, MD, PhD

Download or read book Quality and Safety in Radiation Oncology written by Adam P. Dicker, MD, PhD and published by Springer Publishing Company. This book was released on 2016-08-17 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quality and Safety in Radiation Oncology is the first book to provide an authoritative and evidence-based guide to the understanding and implementation of quality and safety procedures in radiation oncology practice. Alongside the rapid growth of technology and radiotherapy treatment options for cancer in recent years, quality and safety standards are not only of the utmost importance but best practices ensuring quality and safety are crucial aspect of modern radiation oncology training. A detailed exploration and review of these standards is a necessary part of radiation oncologist’s professional competency, both in the clinical setting and at the study table while preparing for board review and MOC exams. Chapter topics range from fundamental concepts of value and quality to commissioning technology and the use of metrics. They include perspectives on quality and safety from the patient, third-party payers, as well as from the federal government. Other chapters cover prospective testing of quality, training and education, error identification and analysis, incidence reporting, as well as special technology and procedures, including MRI-guided radiation therapy, proton therapy and stereotactic body radiation therapy (SBRT), quality and safety procedures in resource-limited environments, and more. State-of-the-art quality assurance procedures and safety guidelines are the backbone of this unique and essential volume. Physicians, medical physicists, dosimetrists, radiotherapists, hospital administrators, and other healthcare professionals will find this resource an invaluable compendium of best practices in radiation oncology. Key Features: Case examples illustrate best practices and pitfalls Several dozen graphs, tables and figures help quantify the discussion of quality and safety throughout the text Section II covers all aspects of quality assurance procedures for the physicist