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The Politics Of Service Delivery
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Book Synopsis The Politics of Service Delivery by : Anne Mc Lennan
Download or read book The Politics of Service Delivery written by Anne Mc Lennan and published by . This book was released on 2009 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Securing economic growth by ensuring that its rewards are distributed to the poor and marginalised through social grants and effective delivery, remains a key challenge facing South Africa. This title examines the obstacles to effective service delivery and, in a series of case studies, reflects on lessons for delivery in developing countries.
Book Synopsis Shared Services in Local Government by : Ray Tomkinson
Download or read book Shared Services in Local Government written by Ray Tomkinson and published by Gower Publishing, Ltd.. This book was released on 2007 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: By using extensive case studies drawn from across local councils in England, Ray Tomkinson explains the implications of sharing service delivery, addresses concerns about loss of control and accountability, and demonstrates the potential advantages. He shows how to set up collaborative ventures, formal partnerships, shared service centres or special purpose vehicles, while pointing out possible pitfalls, thus enabling senior managers to follow all the necessary project steps to create an appropriate shared service.
Book Synopsis The Politics of Service Delivery in Democracies by : Sverige. Utrikesdepartementet. EGDI.
Download or read book The Politics of Service Delivery in Democracies written by Sverige. Utrikesdepartementet. EGDI. and published by . This book was released on 2007 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Politics, Democracy and E-Government: Participation and Service Delivery by : Reddick, Christopher G.
Download or read book Politics, Democracy and E-Government: Participation and Service Delivery written by Reddick, Christopher G. and published by IGI Global. This book was released on 2010-04-30 with total page 514 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book examines how e-government impacts politics and democracy in both developed and developing countries"--Provided by publisher.
Book Synopsis Developing States, Shaping Citizenship by : Erin Hern
Download or read book Developing States, Shaping Citizenship written by Erin Hern and published by African Perspectives. This book was released on 2019 with total page 255 pages. Available in PDF, EPUB and Kindle. Book excerpt: In fledgling democracies marked by patronage, ethnic politics, and elite capture, what motivates citizens to participate in politics?
Author :Anne Mc Lennan and Barry Munslow. - (Wits P and DM governance series). Publisher : ISBN 13 : Total Pages :321 pages Book Rating :4.:/5 (13 download)
Book Synopsis The Politics of Service Delivery by : Anne Mc Lennan and Barry Munslow. - (Wits P and DM governance series).
Download or read book The Politics of Service Delivery written by Anne Mc Lennan and Barry Munslow. - (Wits P and DM governance series). and published by . This book was released on 2009 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Making Politics Work for Development by : World Bank
Download or read book Making Politics Work for Development written by World Bank and published by World Bank Publications. This book was released on 2016-07-14 with total page 350 pages. Available in PDF, EPUB and Kindle. Book excerpt: Governments fail to provide the public goods needed for development when its leaders knowingly and deliberately ignore sound technical advice or are unable to follow it, despite the best of intentions, because of political constraints. This report focuses on two forces—citizen engagement and transparency—that hold the key to solving government failures by shaping how political markets function. Citizens are not only queueing at voting booths, but are also taking to the streets and using diverse media to pressure, sanction and select the leaders who wield power within government, including by entering as contenders for leadership. This political engagement can function in highly nuanced ways within the same formal institutional context and across the political spectrum, from autocracies to democracies. Unhealthy political engagement, when leaders are selected and sanctioned on the basis of their provision of private benefits rather than public goods, gives rise to government failures. The solutions to these failures lie in fostering healthy political engagement within any institutional context, and not in circumventing or suppressing it. Transparency, which is citizen access to publicly available information about the actions of those in government, and the consequences of these actions, can play a crucial role by nourishing political engagement.
Book Synopsis Public Services Delivery by : World Bank
Download or read book Public Services Delivery written by World Bank and published by World Bank Publications. This book was released on 2005 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: This publication sets out a framework for analysing the performance of governments in developing countries, looking at the government as a whole and at local and municipal levels, and focusing on individual sectors that form the core of essential government services, such as health, education, welfare, waste disposal, and infrastructure. It draws lessons from performance measurement systems in a range of industrial countries to identify good practice around the world in improving public sector governance, combating corruption and making services work for poor people.
Book Synopsis The Politics of Social Services by : Jeffry H. Galper
Download or read book The Politics of Social Services written by Jeffry H. Galper and published by Englewood Cliffs, N.J. : Prentice-Hall. This book was released on 1975 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: A critical analysis of the political roles and impact of social services in the United States, assessing their influence on the values, structures, and human behaviors underlying the present social order.
Book Synopsis The Oxford Handbook of the Quality of Government by : Andreas Bågenholm
Download or read book The Oxford Handbook of the Quality of Government written by Andreas Bågenholm and published by Oxford University Press. This book was released on 2021-07-20 with total page 881 pages. Available in PDF, EPUB and Kindle. Book excerpt: Recent research demonstrates that the quality of public institutions is crucial for a number of important environmental, social, economic, and political outcomes, and thereby human well-being. The Quality of Government (QoG) approach directs attention to issues such as impartiality in the exercise of public power, professionalism in public service delivery, effective measures against corruption, and meritocracy instead of patronage and nepotism. This Handbook offers a comprehensive, state-of-the-art overview of this rapidly expanding research field and also identifies viable avenues for future research. The initial chapters focus on theoretical approaches and debates, and the central question of how QoG can be measured. A second set of chapters examines the wealth of empirical research on how QoG relates to democratization, social trust and cohesion, ethnic diversity, happiness and human wellbeing, democratic accountability, economic growth and inequality, political legitimacy, environmental sustainability, gender equality, and the outbreak of civil conflicts. The remaining chapters turn to the perennial issue of which contextual factors and policy approaches—national, local, and international—have proven successful (and not so successful) for increasing QoG. The Quality of Government approach both challenges and complements important strands of inquiry in the social sciences. For research about democratization, QoG adds the importance of taking state capacity into account. For economics, the QoG approach shows that in order to produce economic prosperity, markets need to be embedded in institutions with a certain set of qualities. For development studies, QoG emphasizes that issues relating to corruption are integral to understanding development writ large.
Author :Peter C. Humphreys Publisher :Institute of Public Administration ISBN 13 :9781902448008 Total Pages :108 pages Book Rating :4.4/5 (48 download)
Book Synopsis Improving Public Service Delivery by : Peter C. Humphreys
Download or read book Improving Public Service Delivery written by Peter C. Humphreys and published by Institute of Public Administration. This book was released on 1998 with total page 108 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Developing Country Perspectives on Public Service Delivery by : Anjula Gurtoo
Download or read book Developing Country Perspectives on Public Service Delivery written by Anjula Gurtoo and published by . This book was released on 2015 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: The book examines the status of public service in developing countries, in the sectors of health, infrastructure, labour and marginalized populations, rural economy, and public administration. The last decade has witnessed significant government focus on service delivery in developing nations like South Africa, Philippines, India and Malaysia. At the forefront of this movement has been the public sector reforms significantly driven by two broad factors: public sector inefficiencies, and liberal economic ideology. This move towards efficient public service delivery in developing nations (versus developed nations) has required a significant shift in institutional thinking and institutional capacity for the governments. It is therefore no surprise that while economic liberalization has been relatively easy to implement, governance reforms towards public service delivery has been significantly more challenging. In this background, the chapters of the book, with sector themes, examine the three basic foundations of public policy--courses of action, regulatory measures and issues, and funding structures and priorities--in public service delivery. The book is a multi country, multi sector, perspective since it includes studies from Russian Federation, India, Ethiopia, Pakistan, Fiji, South Africa, Columbia, Philippines, Macedonia, and India. This perspective lends itself to the investigation for a comprehensive overall development model.
Book Synopsis Governance and Service Delivery by : Anna Wetterberg
Download or read book Governance and Service Delivery written by Anna Wetterberg and published by RTI Press. This book was released on 2016-09-25 with total page 189 pages. Available in PDF, EPUB and Kindle. Book excerpt: RTI International has extensive experience implementing international donor-funded programs and projects, including single-sector and multisector policy and service-delivery improvement efforts, as well as governance and public management reforms. Drawing on that experience, this collection examines six recent RTI International projects, funded mostly by the United States Agency for International Development, that pursued several different paths to integrating service delivery and governance through engaging citizens, public officials, and service providers on issues related to accountability and sectoral services. The six cases illustrate the multiple ways in which citizen participation in accountability, called social accountability, can lead to positive effects on governance, citizen empowerment, and service delivery. The analysis focuses on both the intended and actual effects, and unpacks the influence of context on implementation and the outcomes achieved.
Download or read book Policy in Action written by John Wanna and published by UNSW Press. This book was released on 2010 with total page 335 pages. Available in PDF, EPUB and Kindle. Book excerpt: Addressing the question of how public-policy formulation changed and affected the design and delivery of government programs and services in Australia, this analysis offers descriptive accounts of how public services programs are designed and implemented and how they might be better managed. Modern governments have undergone significant change during the past 30 years and such change has impacted the way governments structure their organizations, deliver services, and relate to their citizenry. Revealing the affects on Australian government, this study also compares both government and nongovernment services overseas.
Book Synopsis The Politics of Public Sector Performance by : Michael Roll
Download or read book The Politics of Public Sector Performance written by Michael Roll and published by Routledge. This book was released on 2014-01-10 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: It is widely believed that the state in developing countries is weak. The public sector, in particular, is often regarded as corrupt and dysfunctional. This book provides an urgently needed corrective to such overgeneralized notions of bad governance in the developing world. It examines the variation in state capacity by looking at a particularly paradoxical and frequently overlooked phenomenon: effective public organizations or ‘pockets of effectiveness’ in developing countries. Why do these pockets exist? How do they emerge and survive in hostile environments? And do they have the potential to trigger more comprehensive reforms and state-building? This book provides surprising answers to these questions, based on detailed case studies of exceptional public organizations and state-owned enterprises in Africa, Asia, the Caribbean, Latin America and the Middle East. The case studies are guided by a common analytical framework that is process-oriented and sensitive to the role of politics. The concluding comparative analysis develops a novel explanation for why some public organizations in the developing world beat the odds and turn into pockets of public sector performance and service delivery while most do not. This book will be of strong interest to students and scholars of political science, sociology, development, organizations, public administration, public policy and management.
Book Synopsis Democracy and Delivery by : Udesh Pillay
Download or read book Democracy and Delivery written by Udesh Pillay and published by HSRC Press. This book was released on 2006 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: Democracy and Delivery: Urban Policy in South Africa tells the story of urban policy and its formulation in South Africa. As such, it provides an important resource for present and future urban policy processes. In a series of essays written by leading academics and practitioners, Democracy and Delivery documents and assesses the formulation, evolution and implementation of urban policy in South Africa during the first ten years of democracy. The contributors describe the creation of democratic local governments from the time of the 1976 Soweto uprising and the intense township struggles of the 1980s, the formulation of 'developmental' planning and financial frameworks, and the delivery of housing and services by the new democratic order. They examine the policy formulation processes and what underlay these, debate the role of research and the influence of international development agencies, and assess successes and failures in policy implementation. Looking to the future, the contributors make suggestions based on experience with implementation and changing political priorities. Academics, students, policy-makers and government officials, as well as an informed public, will find this book an enlightening read.
Book Synopsis The Politics of What Works in Service Delivery by : Claire Mcloughlin
Download or read book The Politics of What Works in Service Delivery written by Claire Mcloughlin and published by . This book was released on 2015 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt: This paper examines the evidence on the forms of politics likely to promote inclusive social provisioning and enable, as opposed to constrain, improvements in service outcomes. It focuses on eight relatively successful cases of delivery in a range of country contexts and sectors (roads, agriculture, health, education) where independent evaluations demonstrate improved outcomes. The paper traces the main characteristics of the political environment for these cases, from the national political context, to the politics of sector policymaking, to the micro politics of implementation. The findings indicate that it is possible to identify connections between good performance and better outcomes at the point of delivery and the main forms of politics operating at local, sector and national levels.A number of common factors underpinning successful delivery emerge strongly but need to be tested through further research. In particular, the paper highlights the relationship between inclusive delivery and:- periods of crisis and transition;- the nature of the political settlement;- the types of calculations of political returns being made by political actors at all levels, and;- the extent to which the state derives or seeks to enhance its legitimacy through the provision of a particular service.
