The Person That Asks The Question Controls The Conversation

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Control the Conversation

Author : James O. Pyle
Publisher : Red Wheel/Weiser
ISBN 13 : 1632658658
Total Pages : 168 pages
Book Rating : 4.6/5 (326 download)

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Book Synopsis Control the Conversation by : James O. Pyle

Download or read book Control the Conversation written by James O. Pyle and published by Red Wheel/Weiser. This book was released on 2018-10-01 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: Where were you tonight? How did that meeting go? Are you seeing someone else? What qualifies you for this job? These are just a few of the usual questions we might answer in a day. A typical answer to the last question would include a series of "whats": what experience you have, what you studied in school, and what you do well. In Control the Conversation, the authors guide you in crafting a response to a question, not just an answer. A response should be multi-dimensional and include relevant and compelling information that goes beyond a mere answer. The authors help you build and apply this skill set. You will learn how to manage the four areas of disclosure--people, places, things, and events in time. You will also develop competence in techniques that will help you take control and get your message across in any kind of interview. You will discover how to: Master answer enhancers, such as keywords and body language Analyze a question and understand the motivation behind it Use questions artfully as part of your response With these skills as part of your repertoire, you'll also learn apply them in specific applications such as: Job interviews Sales Common exchanges Meetings and media Dating and family situations No matter the question, Control the Conversation will show you how to steer every exchange in your favor.

The Art of Asking

Author : Amanda Palmer
Publisher : Grand Central Publishing
ISBN 13 : 1455581070
Total Pages : 349 pages
Book Rating : 4.4/5 (555 download)

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Book Synopsis The Art of Asking by : Amanda Palmer

Download or read book The Art of Asking written by Amanda Palmer and published by Grand Central Publishing. This book was released on 2014-11-11 with total page 349 pages. Available in PDF, EPUB and Kindle. Book excerpt: Rock star, crowdfunding pioneer, and TED speaker Amanda Palmer knows all about asking. Performing as a living statue in a wedding dress, she wordlessly asked thousands of passersby for their dollars. When she became a singer, songwriter, and musician, she was not afraid to ask her audience to support her as she surfed the crowd (and slept on their couches while touring). And when she left her record label to strike out on her own, she asked her fans to support her in making an album, leading to the world's most successful music Kickstarter. Even while Amanda is both celebrated and attacked for her fearlessness in asking for help, she finds that there are important things she cannot ask for-as a musician, as a friend, and as a wife. She learns that she isn't alone in this, that so many people are afraid to ask for help, and it paralyzes their lives and relationships. In this groundbreaking book, she explores these barriers in her own life and in the lives of those around her, and discovers the emotional, philosophical, and practical aspects of The Art of Asking. Part manifesto, part revelation, this is the story of an artist struggling with the new rules of exchange in the twenty-first century, both on and off the Internet. The Art of Asking will inspire readers to rethink their own ideas about asking, giving, art, and love.

Find Out Anything From Anyone, Anytime

Author : James O. Pyle
Publisher : Red Wheel/Weiser
ISBN 13 : 1601634935
Total Pages : 232 pages
Book Rating : 4.6/5 (16 download)

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Book Synopsis Find Out Anything From Anyone, Anytime by : James O. Pyle

Download or read book Find Out Anything From Anyone, Anytime written by James O. Pyle and published by Red Wheel/Weiser. This book was released on 2014-01-20 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: “A new book by an army intelligence interrogator could help you get the answers to your most pressing questions.” —Time The secret to finding out anything you want to know is amazingly simple: Ask good questions. Most people trip through life asking bad questions—of teachers, friends, coworkers, clients, prospects, experts, and suspects. Even people trained in questioning, such as journalists and lawyers, commonly ask questions that get partial or misleading answers. People in any profession will immediately benefit by developing the skill and art of good questioning. Find Out Anything From Anyone, Anytime will give you the power to: Identify and practice good questioning techniques Recognize types of questions to avoid Know the questions required when hearing unconfirmed reports or gossip Practice good listening techniques and exploit all leads Determine when and how to control the conversation Gain real expertise fast Within professional interrogation circles, author James Pyle is known as a strategic debriefer—meaning there is no one around him more skilled at asking questions and getting answers. He has been training other interrogators in questioning techniques since 1989. “With his style of questioning alone, Jim Pyle can get more information than most other interrogators using multiple techniques.” —Gregory Hartley, co-author of How to Spot a Liar

A More Beautiful Question

Author : Warren Berger
Publisher : Bloomsbury Publishing USA
ISBN 13 : 1620401460
Total Pages : 273 pages
Book Rating : 4.6/5 (24 download)

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Book Synopsis A More Beautiful Question by : Warren Berger

Download or read book A More Beautiful Question written by Warren Berger and published by Bloomsbury Publishing USA. This book was released on 2014-03-04 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: To get the best answer-in business, in life-you have to ask the best possible question. Innovation expert Warren Berger shows that ability is both an art and a science. It may be the most underappreciated tool at our disposal, one we learn to use well in infancy-and then abandon as we grow older. Critical to learning, innovation, success, even to happiness-yet often discouraged in our schools and workplaces-it can unlock new business opportunities and reinvent industries, spark creative insights at many levels, and provide a transformative new outlook on life. It is the ability to question-and to do so deeply, imaginatively, and “beautifully.” In this fascinating exploration of the surprising power of questioning, innovation expert Warren Berger reveals that powerhouse businesses like Google, Nike, and Netflix, as well as hot Silicon Valley startups like Pandora and Airbnb, are fueled by the ability to ask fundamental, game-changing questions. But Berger also shares human stories of people using questioning to solve everyday problems-from “How can I adapt my career in a time of constant change?” to “How can I step back from the daily rush and figure out what really makes me happy?” By showing how to approach questioning with an open, curious mind and a willingness to work through a series of “Why,” “What if,” and “How” queries, Berger offers an inspiring framework of how we can all arrive at better solutions, fresh possibilities, and greater success in business and life.

The Power of Asking the Right Questions

Author : David M. Reyes
Publisher : CreateSpace
ISBN 13 : 9781508442936
Total Pages : 66 pages
Book Rating : 4.4/5 (429 download)

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Book Synopsis The Power of Asking the Right Questions by : David M. Reyes

Download or read book The Power of Asking the Right Questions written by David M. Reyes and published by CreateSpace. This book was released on 2015-03-09 with total page 66 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Power of Asking The Right Questions This useful little book is packed full of information that you can use to discover the power of asking the right questions. You will probably want to make sure that you read it through more than once to make sure you haven't missed anything. Have you ever thought about how powerful you can be if you ask the right questions? The person who asks the questions is more in control of the conversation than the one who answers. However once you take control of your questioning, you will also be better able to answer questions effectively and without embarrassment. Questions are not just about remembering the facts you have been taught. Good questions can be open-ended and guide students and employees into a better understanding and more creativity. Rhetorical questions are not meant to be answered, and yet they are powerful to engage your listeners during a presentation or talk. And don't forget the questions that you should be asking yourself. This book includes a list of fifty powerful questions that you can work through asking yourself to improve your thinking and your relationships. When you have finished reading, go through the exercises and the questions to see if you have understood. And then read it again and try it out in your own life.

7L: The Seven Levels of Communication

Author : Michael J. Maher
Publisher : BenBella Books, Inc.
ISBN 13 : 1940363705
Total Pages : 197 pages
Book Rating : 4.9/5 (43 download)

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Book Synopsis 7L: The Seven Levels of Communication by : Michael J. Maher

Download or read book 7L: The Seven Levels of Communication written by Michael J. Maher and published by BenBella Books, Inc.. This book was released on 2014-09-02 with total page 197 pages. Available in PDF, EPUB and Kindle. Book excerpt: Can you imagine receiving a referral each and every day? Neither could real estate agent Rick Masters. (7L) The Seven Levels of Communication tells the entertaining and educational story of Rick Masters, who is suffering from a down economy when he meets a mortgage professional who has built a successful business without advertising or personal promotion. Skeptical, he agrees to accompany her to a conference to learn more about her mysterious methods. Rick soon learns that the rewards for implementing these strategies are far greater than he had ever imagined. In seeking success, he finds significance. This heartwarming tale of Rick's trials and triumphs describes the exact strategies that helped him evolve from the Ego Era to the Generosity Generation. This book is about so much more than referrals. This is about building a business that not only feeds your family, but also feeds your soul.

Communications

Author : Mike Hawkins
Publisher : BrownBooks.ORM
ISBN 13 : 1612541216
Total Pages : 152 pages
Book Rating : 4.6/5 (125 download)

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Book Synopsis Communications by : Mike Hawkins

Download or read book Communications written by Mike Hawkins and published by BrownBooks.ORM. This book was released on 2013-06-10 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get results through the skillful exchange of information. Third in the “most comprehensive treatment of leadership I’ve ever seen by one author” (Jim Kouzes, coauthor of The Leadership Challenge). Communications: Inspiring Performance describes how to influence people through positive and trustworthy interpersonal communications. Great leaders speak, write, and listen in a manner that connects with people and moves them to action. By learning the competencies of creating compelling content, engaging the audience, and maintaining communication flow, you are able to capture people’s minds and hearts as well as foster the healthy exchange of ideas and information. The SCOPE of Leadership book series teaches the principles of a coaching approach to leadership and how to achieve exceptional results by working through people. You will learn a straightforward framework to guide you in developing, enabling, exhorting, inspiring, managing, and assimilating people. Benefit from the wisdom of many years of leadership, consulting, and executive coaching experience. Discover how to develop the competencies that align consistently with great leadership.

Questions and Information Systems

Author : Thomas W. Lauer
Publisher : Psychology Press
ISBN 13 : 1134767137
Total Pages : 426 pages
Book Rating : 4.1/5 (347 download)

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Book Synopsis Questions and Information Systems by : Thomas W. Lauer

Download or read book Questions and Information Systems written by Thomas W. Lauer and published by Psychology Press. This book was released on 2013-04-15 with total page 426 pages. Available in PDF, EPUB and Kindle. Book excerpt: The design and functioning of an information system improve to the extent that the system can handle the questions people ask. Surprisingly, however, researchers in the cognitive, computer, and information sciences have not thoroughly examined the multitude of relationships between information systems and questions -- both question asking and answering. The purpose of this book is to explicitly examine these relationships. Chapter contributors believe that questions play a central role in the analysis, design, and use of different kinds of natural or artificial information systems such as human cognition, social interaction, communication networks, and intelligent tutoring systems. Their efforts show that data structures and representations need to be organized around the questioning mechanisms in order to achieve a quick retrieval of relevant useful information.

Difficult Conversations

Author : Douglas Stone
Publisher : Penguin
ISBN 13 : 0593511697
Total Pages : 401 pages
Book Rating : 4.5/5 (935 download)

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Book Synopsis Difficult Conversations by : Douglas Stone

Download or read book Difficult Conversations written by Douglas Stone and published by Penguin. This book was released on 2023-08-22 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving

Knowledge Solutions

Author : Olivier Serrat
Publisher : Springer
ISBN 13 : 981100983X
Total Pages : 1098 pages
Book Rating : 4.8/5 (11 download)

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Book Synopsis Knowledge Solutions by : Olivier Serrat

Download or read book Knowledge Solutions written by Olivier Serrat and published by Springer. This book was released on 2017-05-22 with total page 1098 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is open access under a CC BY-NC 3.0 IGO license. This book comprehensively covers topics in knowledge management and competence in strategy development, management techniques, collaboration mechanisms, knowledge sharing and learning, as well as knowledge capture and storage. Presented in accessible “chunks,” it includes more than 120 topics that are essential to high-performance organizations. The extensive use of quotes by respected experts juxtaposed with relevant research to counterpoint or lend weight to key concepts; “cheat sheets” that simplify access and reference to individual articles; as well as the grouping of many of these topics under recurrent themes make this book unique. In addition, it provides scalable tried-and-tested tools, method and approaches for improved organizational effectiveness. The research included is particularly useful to knowledge workers engaged in executive leadership; research, analysis and advice; and corporate management and administration. It is a valuable resource for those working in the public, private and third sectors, both in industrialized and developing countries.

Introduction to Cabin Crew

Author : Beverley Goodman
Publisher : Travel & Tourism Publishing Ltd
ISBN 13 : 0957628420
Total Pages : 97 pages
Book Rating : 4.9/5 (576 download)

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Book Synopsis Introduction to Cabin Crew by : Beverley Goodman

Download or read book Introduction to Cabin Crew written by Beverley Goodman and published by Travel & Tourism Publishing Ltd. This book was released on 2015-04-01 with total page 97 pages. Available in PDF, EPUB and Kindle. Book excerpt: The purpose of this book written by Beverley Goodman is to develop your knowledge and understanding of the role of airline cabin crew. It seeks to dispel myths, to be informative and to encourage you to achieve your personal goals. The book is structured around the 6 compulsory Units of the Level 2 Introduction to Cabin Crew Qualification offered by a number of awarding bodies (exam boards). Currently, these include Edexcel/BTEC, NCFE, City & Guilds and Ascentis. The book is also designed to be relevant to a variety of other cabin crew training and education courses. It is a useful revision tool and will prove helpful when completing tests, assignments and interviews. Units covered in the book: Unit 1: Working as cabin crew; Unit 2: Airline health, safety and security; Unit 3: Aircraft emergency situations; Unit 4: Dealing with passengers on board an aircraft; Unit 5: Cabin service – selling techniques; Unit 6: Making passenger announcements on board an aircraft

Teaching in the Art Museum

Author : Rika Burnham
Publisher : Getty Publications
ISBN 13 : 1606060589
Total Pages : 182 pages
Book Rating : 4.6/5 (6 download)

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Book Synopsis Teaching in the Art Museum by : Rika Burnham

Download or read book Teaching in the Art Museum written by Rika Burnham and published by Getty Publications. This book was released on 2011 with total page 182 pages. Available in PDF, EPUB and Kindle. Book excerpt: Teaching in the Art Museum investigates the mission, history, theory, practice, and future prospects of museum education. In this book Rika Burnham and Elliott Kai-Kee define and articulate a new approach to gallery teaching, one that offers groups of visitors deep and meaningful experiences of interpreting art works through a process of intense, sustained looking and thoughtfully facilitated dialogue.--[book cover].

Values at the End of Life

Author : Roi Livne
Publisher : Harvard University Press
ISBN 13 : 0674239873
Total Pages : 361 pages
Book Rating : 4.6/5 (742 download)

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Book Synopsis Values at the End of Life by : Roi Livne

Download or read book Values at the End of Life written by Roi Livne and published by Harvard University Press. This book was released on 2019-06-10 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: This insightful study examines the deeply personal and heart-wrenching tensions among financial considerations, emotional attachments, and moral arguments that motivate end-of-life decisions. America’s health care system was built on the principle that life should be prolonged whenever possible, regardless of the costs. This commitment has often meant that patients spend their last days suffering from heroic interventions that extend their life by only weeks or months. Increasingly, this approach to end-of-life care is coming under scrutiny, from a moral as well as a financial perspective. Sociologist Roi Livne documents the rise and effectiveness of hospice and palliative care, and growing acceptance of the idea that a life consumed by suffering may not be worth living. Values at the End of Life combines an in-depth historical analysis with an extensive study conducted in three hospitals, where Livne observed terminally ill patients, their families, and caregivers negotiating treatment. Livne describes the ambivalent, conflicted moments when people articulate and act on their moral intuitions about dying. Interviews with medical staff allowed him to isolate the strategies clinicians use to help families understand their options. As Livne discovered, clinicians are advancing the idea that invasive, expensive hospital procedures often compound a patient’s suffering. Affluent, educated families were more readily persuaded by this moral calculus than those of less means. Once defiant of death—or even in denial—many American families and professionals in the health care system are beginning to embrace the notion that less treatment in the end may be better treatment.

Endless Referrals, Third Edition

Author : Bob Burg
Publisher : McGraw Hill Professional
ISBN 13 : 0071762639
Total Pages : 288 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Endless Referrals, Third Edition by : Bob Burg

Download or read book Endless Referrals, Third Edition written by Bob Burg and published by McGraw Hill Professional. This book was released on 2005-11-15 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: The definitive guide to turning casual contacts into solid sales opportunities In this fully revised edition, Bob Burg builds on his proven relationship-building principles to bring even more clients to your door and helps you attract only those who are interested in what you sell. He shows how to maximize your daily contacts, utilize your tools both online and off, leverage your relationships, and generate ongoing sales opportunities. "If you're serious about your sales career, whether you are selling a product, service, or yourself, master the contents of this book and you will practically guarantee your future success." --Tom Hopkins, author of How to Master the Art of Selling "Bob Burg has long been the authority on connecting with clients and building win-win relationships. Endless Referrals should be required reading for sales professionals and entrepreneurs everywhere." -- Gary Keller, Founder and Chairman of the Board of Keller Williams Realty Intl. and author of The Millionaire Real Estate Investor "I've found that acquiring business is the toughest challenge for professional services providers. Thankfully, Bob Burg provides pragmatic and effective techniques to smash that challenge to bits, whether using mail, phone, email, or a polite tap on the shoulder." --Alan Weiss, Ph.D., author Million Dollar Consulting "Bob Burg opens the floodgates to Fort Knox with this book. I like the simple, easy to understand, practical way he outlines the exact way to find endless referrals. A treasure." --Dottie Walters, author of Speak & Grow Rich "A no-nonsense approach to building your business through relationships." --Jane Applegate, syndicated Los Angeles Times columnist

Why Do You Ask?

Author : Alice Freed
Publisher : Oxford University Press
ISBN 13 : 019804190X
Total Pages : 371 pages
Book Rating : 4.1/5 (98 download)

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Book Synopsis Why Do You Ask? by : Alice Freed

Download or read book Why Do You Ask? written by Alice Freed and published by Oxford University Press. This book was released on 2010-01-26 with total page 371 pages. Available in PDF, EPUB and Kindle. Book excerpt: The act of questioning is the primary speech interaction between an institutional speaker and someone outside the institution. These roles dictate their language practices. "Why Do You Ask?" is the first collected volume to focus solely on the question/answer process, drawing on a range of methodological approaches like Conversational Analysis, Discourse Analysis, Discursive Psychology, and Sociolinguistics-and using as data not just medical, legal, and educational environments, but also less-studied institutions like telephone call centers, broadcast journalism (i.e. talk show interviews), academia, and telemarketing. An international roster of well-known contributors addresses such issues as: the relationship between the syntax of the question and its discourse function; the kind of institutional work that questions perform; the degree to which the questioner can control the direction of the conversation; and how questions are used to repackage responses, to construct meaning, and to serve the institutional goals of speakers. Why Do You Ask? will appeal to linguists and others interested in institutional discourse, as well as those interested in the grammatical/pragmatic nature of questions.

Experimental Conversations

Author : Timothy N. Ogden
Publisher : MIT Press
ISBN 13 : 0262336855
Total Pages : 398 pages
Book Rating : 4.2/5 (623 download)

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Book Synopsis Experimental Conversations by : Timothy N. Ogden

Download or read book Experimental Conversations written by Timothy N. Ogden and published by MIT Press. This book was released on 2017-01-06 with total page 398 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discussions of the use and limits of randomized control trials, considering the power of theory, external validity, gaps in knowledge, and what issues matter. The practice of development economics has undergone something of a revolution as many economists have adopted new methods to answer perennial questions about the effectiveness of anti-poverty programs. In this book, prominent development economists discuss the use and impact of one of the most significant of these new methods, randomized control trials (RCTs) and field experiments. In extended interviews conducted over a period of several years, they explain their work and their thinking and consider the broader issues of how we learn about the world and how we can change it for the better. These conversations offer specialists and nonspecialists alike a unique opportunity to hear economists speak in their own words, free of the confines of a particular study or econometric esoterica. The economists describe how they apply research findings in the way they think about the world, revealing their ideas about the power of theory, external validity, gaps in knowledge, and what issues matter. Also included are interviews with RCT observers, critics, sponsors, consumers, and others. Each interview provides a brief biography of the interviewee. Thorough annotations offer background and explanations for key ideas and studies referred to in the conversations. Contributors Abhijit Banerjee, Nancy Birdsall, Chris Blattman, Alex Counts, Tyler Cowen, Angus Deaton, Frank DeGiovanni, Esther Duflo, Pascaline Dupas, Xavi Gine, Rachel Glennerster, Judy Gueron, Elie Hassenfeld, Dean Karlan, Michael Kremer, David McKenzie, Jonathan Morduch, Lant Pritchett, Jonathan Robinson, Antoinette Schoar, Dean Yang

Foresight in Organizations

Author : Patrick van der Duin
Publisher : Routledge
ISBN 13 : 1317543149
Total Pages : 355 pages
Book Rating : 4.3/5 (175 download)

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Book Synopsis Foresight in Organizations by : Patrick van der Duin

Download or read book Foresight in Organizations written by Patrick van der Duin and published by Routledge. This book was released on 2016-01-13 with total page 355 pages. Available in PDF, EPUB and Kindle. Book excerpt: Foresight for Organizations will acquaint the reader with various foresight methods and tools, to show the reader how these methods are used, what the pitfalls are and how the methods relate to each other. This innovative volume offers the reader the ability to carry out a study of the future by him- or herself and apply the results in a decision-making strategy process. The author addresses the following methods: scenarios, trend analysis, the Delphi method, quantitative trend extrapolation, technology assessment, backcasting and roadmapping; the most relevant and popular methods that also cover the range of approaches from predictive, via normative to explorative. Every chapter also contains references to additional literature about the methods being discussed. This book is essential reading for researchers, academics and students in the areas of Community Development, Sociology of organizations, Change management, Social entrepreneurship, Sustainable development and participative planning.