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The Organizational Ombudsman
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Book Synopsis The Organizational Ombudsman by : Charles L. Howard
Download or read book The Organizational Ombudsman written by Charles L. Howard and published by American Bar Association. This book was released on 2010 with total page 678 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a detailed rationale for the creation of ombudsman offices; suggestions for structuring and documenting an ombudsman program and how to address issues that arise in litigation; a comprehensive presentation of various legal issues associated with organizational ombudsman programs;and numerous examples of how ombudsmen function in their organizations to illustrate how they are effective in addressing issues that people would not otherwise raise.
Book Synopsis A Practical Guide to Organizational Ombuds by : Charles L. Howard
Download or read book A Practical Guide to Organizational Ombuds written by Charles L. Howard and published by . This book was released on 2022 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is a practical guide for anyone with questions about what ombuds programs are and how they operate. Part I presents the author's expert responses to common questions and concerns about ombuds programs, and Part II uses real-world examples to illustrate the unique value that ombuds programs provide.
Book Synopsis The Ombudsman Handbook by : James T. Ziegenfuss, Jr.
Download or read book The Ombudsman Handbook written by James T. Ziegenfuss, Jr. and published by McFarland. This book was released on 2014-01-10 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: Public and private organizations can benefit from the creation and implementation of an ombudsman program designed to problem-solve at the organizational level. This timely book presents the ombudsman in concept and in practice, offering full design and operational details from start-up to key activities and roles, as well as the benefits for the top executives, the employees and the customers. Case studies from numerous fields are examined to illustrate how a strong ombudsman program is vital to avoiding litigation, resolving conflicts and assisting management.
Book Synopsis Real People, Real Problems by : Jo Harris-Wehling
Download or read book Real People, Real Problems written by Jo Harris-Wehling and published by National Academies. This book was released on 1995 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Ombudsman as a Global Institution by : Tero Erkkilä
Download or read book Ombudsman as a Global Institution written by Tero Erkkilä and published by Springer Nature. This book was released on 2020-02-27 with total page 231 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the ombudsman as a global institution. It has spread all over the world and its institutional development is increasingly being governed transnationally. Initially an institution of administrative law, the ombudsman has become a human rights institution and institution of good governance. These ideational shifts have influenced the global diffusion of the ombudsman but also the way in which this institution of accountability functions. The ombudsman is a peculiar institution of public accountability - both an institution and individual - that observes changes in the general political climate and engages in renegotiations of its intra-institutional position. The global models associated with the ombudsman are a source of organizational ideas, legitimacy, and sense of orientation, but they treat institutional actors differently, working also as mechanisms of inclusion and exclusion. The book tracks the global diffusion and institutional evolution of the ombudsman. Its chapters on institutional cases further explore the joint institutional history of the Parliamentary Ombudsman and the Chancellor of Justice in Finland, and the European Ombudsman.
Download or read book Virtue at Work written by Geoff Moore and published by Oxford University Press. This book was released on 2017 with total page 229 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides an integrated and philosophically-grounded framework that enables a coherent approach to organizations and organizational ethics from the perspective of practitioners in the workplace, managers in organizations, and organizations themselves.
Book Synopsis The Oxford Handbook of Conflict Management in Organizations by : William K. Roche
Download or read book The Oxford Handbook of Conflict Management in Organizations written by William K. Roche and published by Oxford University Press. This book was released on 2014-05 with total page 577 pages. Available in PDF, EPUB and Kindle. Book excerpt: New ways of managing conflict are important features of work & employment in organizations. World's leading scholars examine range of innovative alternative dispute resolution practices, drawing on international research, scholarship, covering case studies of major exemplars & developments in different parts of global economy. Aust & NZ content.
Book Synopsis Conflict Management for Managers by : Susan S. Raines
Download or read book Conflict Management for Managers written by Susan S. Raines and published by John Wiley & Sons. This book was released on 2012-12-14 with total page 357 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Raines masterfully blends the latest empirical research on workplace conflict with practical knowledge, skills, and tools to effectively manage and prevent a wide range of conflict episodes. This is a highly applicable ‘top shelf book’ that will assist anyone from the aspiring manager to top level management and leadership in the public, private, and nonprofit sectors. It will also be a fast favorite of professors, trainers, and students of business and conflict management.” - Brian Polkinghorn, Distinguished Professor, Center for Conflict Resolution, Salisbury University. “With her broad dispute resolution, teaching, and editing experience, Susan Raines is uniquely qualified to organize what is known about conflict management in the workplace. She has succeeded in providing private, public, and nonprofit managers with accessible concepts and tools to deal effectively with the internal and external conflicts they must confront every day. Essential reading for all managers!” - Alan E. Gross, senior director, training coordinator, New York Peace Institute “After reading an advance copy of Raine’s impressive book, I can’t wait to begin to use it as a seminal text in my classes in organizational conflict. I am amazed at her ability to cover so well such disparate subjects as systems design, public policy disputes, small and large group processes, customer conflicts, conflicts in a unionized environment, and conflicts within regulatory contexts. Her user-friendly writing style is enhanced by her salient examples of exemplary and mistake-laden practices within public and private sector organizations. A ‘must-read’ for scholars, students, and practitioners interested in organizational conflict.” - Neil H. Katz, professor, Conflict Analysis and Resolution, Nova-Southeastern University “Conflict management skills are essential to a manager’s success. Raines, a leading scholar and practitioner, provides a comprehensive and strategic new guide to these critical skills and how to use them in any organization.” - Lisa Blomgren Bingham, Keller-Runden Professor of Public Service, School of Public and Environmental Affairs, Indiana University
Book Synopsis Lobbyists at Work by : Beth L. Leech
Download or read book Lobbyists at Work written by Beth L. Leech and published by Apress. This book was released on 2014-07-08 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Lobbyists at Work is a must-read for anyone interested in the serious business of government. Leech's probing questions reflect her years of research tracking the real impact of money and influence on policy." —Thomas Hale Boggs, Jr. (Chairman, Patton Boggs LLP) Received wisdom has it that lobbyists run the American government on behalf of moneyed interests. But what makes lobbyists run, and how do they induce legislators and bureaucrats to do their bidding? These are questions for which even the harshest critics lack satisfying answers. Lobbyists at Work explores what lobbyists really do and why. It goes behind the scenes and brings back in-depth interviews with fifteen political advocates chosen to represent the breadth and diversity of the lobbying profession. The interviewees profiled in this book range from the top lobbyists-for-hire at the most powerful K Street firms to pro bono lobbyists for the disenfranchised and powerless. The roster spans all types of lobbyists working for all types of clients and seeking to influence all levels and branches of government. The permutations include business-lobbying-government, government-lobbying-government, government-to-business revolving door, regulatory lobbying, state and local lobbying, citizen-advocacy lobbying,single-issue lobbying, and multiple-issue lobbying. In colorful and sometimes hilarious detail, the interviewees take the reader through their arsenals of traditional and next-generation lobbying techniques, including face-to-face persuasion of elected officials and their staffs, educational campaigns and coalition-building, ghost-drafting complex legislation and regulation for government committees and agencies, contributions, and social media campaigns. In Lobbyists at Work, the normally self-effacing subjects open up about themselves and their profession: why they chose to become lobbyists, what motivates them to keep lobbying, how they cultivate their lobbying influence, how they adjust to changes in the rules affecting their lobbying methods, and what they actually do at work each day (and night). As an authority on lobbying respected in Washington for her impartiality, Professor Beth Leech elicits frank disclosures, career tips, and riveting stories about the good, the bad, and the ambivalent on both sides of the symbiotic relationship between government officials and lobbyists.
Book Synopsis Why an Organizational Ombudsman? by : Thomas Furtado
Download or read book Why an Organizational Ombudsman? written by Thomas Furtado and published by . This book was released on 2001 with total page 26 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Purpose, Meaning, and Action by : K. McClelland
Download or read book Purpose, Meaning, and Action written by K. McClelland and published by Springer. This book was released on 2016-09-23 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: Control Systems Theory, a newly developing theoretical perspective, starts from an important insight into human behaviour: that people attempt to control the world around them as they perceive it. This book brings together for the first time the work of prominent sociologists contributing to the development of this wideranging theoretical paradigm.
Book Synopsis Contemporary Gangs by : Deborah Lamm Weisel
Download or read book Contemporary Gangs written by Deborah Lamm Weisel and published by LFB Scholarly Publishing LLC. This book was released on 2002 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: Annotation Questioning whether organizational theory can lead to greater understandings of gang structure, size, and growth and contribute predictive theories about gang success and expansion, Weisel (political science and public administration, North Carolina State U.) conducted field research with four Chicago and San Diego gangs. Qualitative analysis methods and software were used to identify varying aspects of gang organizations including labor specialization; patterns of leadership; extent of hierarchy; occurrence of regular meetings; payment of dues; and adherence to rules, discipline, and penalties. Annotation c. Book News, Inc., Portland, OR (booknews.com).
Book Synopsis Decision Support Systems by : Daniel Power
Download or read book Decision Support Systems written by Daniel Power and published by iUniverse. This book was released on 2004-12-21 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: Decision Support Systems: Frequently Asked Questions is the authoritative reference guide to computerized Decision Support Systems. Author Dan Power has spent almost 30 years building, studying and teaching others about computerized Decision Support Systems. Dr. Power is first and foremost a Decision Support evangelist and generalist. From his vantage point as editor of DSSResources.COM, he tracks a broad range of contemporary DSS topics. In this DSS FAQ, Dr. Power answers 83 frequently asked questions about computerized decision support systems. The FAQ covers a broad range of contemporary topics and the questions are organized into 8 chapters. DSS FAQ helps readers understand questions like: What is a DSS? What kind of DSS does Mr. X need? Does data modeling differ for a Data-Driven DSS? Is a Data Warehouse a DSS? Is tax preparation software an example of a DSS? What do I need to know about Data Warehousing/OLAP? What is a cost estimation DSS? What is a Spreadsheet-based DSS? Decision Support Systems: Frequently Asked Questions is a useful resource for IT specialists, students, professors and managers. It organizes important Ask Dan! questions (with answers) published in DSS News from 2000 through 2004.
Book Synopsis Ombuds Institutions, Good Governance and the International Human Rights System by : Linda C. Reif
Download or read book Ombuds Institutions, Good Governance and the International Human Rights System written by Linda C. Reif and published by BRILL. This book was released on 2020-07-27 with total page 826 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book uses comparative law and comparative international law approaches to explore the role of human rights ombuds, classic-based ombuds and other types of ombuds institutions in human rights protection and promotion, their methods of application of international and domestic human rights law and their roles in strengthening good governance. It highlights the increasing importance of national human rights ombuds institutions globally and their roles as national human rights institutions (NHRIs).
Book Synopsis Confidential Informant by : John Madinger
Download or read book Confidential Informant written by John Madinger and published by CRC Press. This book was released on 1999-10-22 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: He baffled and eluded law enforcement officers for nearly two decades. In the end, however, it wasn't the painstaking forensic analysis of hundreds of pieces of crime scene evidence that led to the capture of the Unabomber-but the lucky tip of an informant. Truth of the matter is, for all their sophistication and hi-tech science, crime-fighting techniques such as fingerprint and DNA analysis are a factor in less than one percent of all criminal cases. In the overwhelming number of crimes, informants have provided the necessary ammunition needed to bring criminals to justice, from Genovese to Gotti and Capone to Dillinger. Confidential Informant: Understanding Law Enforcement's Most Valuable Tool explores the covert and clandestine world of informants-revealing the secrets of how to find them and make the most out of them, while at the same time, avoiding the pitfalls of dealing with them. Using case studies in which informants played key roles in solving crimes, the book examines all aspects of informant development and management, from the motivation of the informant to the legal problems that accompany the use of informants in criminal cases. Written by John Madinger, a former narcotics agent, supervisor and administrator, and currently a Senior Special Agent with the Criminal Investigation Division of the Internal Revenue Service, Confidential Informant: Understanding Law Enforcement's Most Valuable Tool examines the emotional and behavioral characteristics of the informant, as well as the psychology of trust and betrayal. The book also illustrates techniques for improving interviewing and communication skills when dealing with informants, and provides invaluable forms that can be used in connection with these vital sources of information.
Book Synopsis Legal Terminology by : Robert J. Glidewell
Download or read book Legal Terminology written by Robert J. Glidewell and published by Aspen Publishing. This book was released on 2015-01-30 with total page 461 pages. Available in PDF, EPUB and Kindle. Book excerpt: Legal Terminology offers clear definitions, examples, and summaries. A wealth of engaging exercises reinforce learning and relate new terms and concepts to real life — making it ideal for any introductory course.
Author :American Society for Healthcare Risk Management (ASHRM) Publisher :John Wiley & Sons ISBN 13 :0470300175 Total Pages :672 pages Book Rating :4.4/5 (73 download)
Book Synopsis Risk Management Handbook for Health Care Organizations by : American Society for Healthcare Risk Management (ASHRM)
Download or read book Risk Management Handbook for Health Care Organizations written by American Society for Healthcare Risk Management (ASHRM) and published by John Wiley & Sons. This book was released on 2009-04-27 with total page 672 pages. Available in PDF, EPUB and Kindle. Book excerpt: Risk Management Handbook for Health Care Organizations, Student Edition This comprehensive textbook provides a complete introduction to risk management in health care. Risk Management Handbook, Student Edition, covers general risk management techniques; standards of health care risk management administration; federal, state and local laws; and methods for integrating patient safety and enterprise risk management into a comprehensive risk management program. The Student Edition is applicable to all health care settings including acute care hospital to hospice, and long term care. Written for students and those new to the topic, each chapter highlights key points and learning objectives, lists key terms, and offers questions for discussion. An instructor's supplement with cases and other material is also available. American Society for Healthcare Risk Management (ASHRM) is a personal membership group of the American Hospital Association with more than 5,000 members representing health care, insurance, law, and other related professions. ASHRM promotes effective and innovative risk management strategies and professional leadership through education, recognition, advocacy, publications, networking, and interactions with leading health care organizations and government agencies. ASHRM initiatives focus on developing and implementing safe and effective patient care practices, preserving financial resources, and maintaining safe working environments.
