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The Nature Of Excellence
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Book Synopsis The Nature of Excellence by : David Cottrell
Download or read book The Nature of Excellence written by David Cottrell and published by Cornerstone Leadership Inst. This book was released on 2009-06 with total page 82 pages. Available in PDF, EPUB and Kindle. Book excerpt: Stunning photography and inspirational quotes are combined in The Nature of Excellence 88-page, 6x6 book. Through the twin lens of insight and imagery, you ll discover the natural excellence that surrounds us.You will also learn from the wisdom of more than 100 successful people who have inspired excellence throughout history.
Book Synopsis Excellence by : Andreas J. Köstenberger
Download or read book Excellence written by Andreas J. Köstenberger and published by Crossway. This book was released on 2011-10-05 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: We are called to excellence in all aspects of our lives and activities, and not least in our character. Andreas Köstenberger summons all Christians, and especially aspiring pastors, scholars, and teachers, to a life of virtue lived out in excellence. Köstenberger moves through Christian virtues chapter by chapter, outlining the Bible's teaching and showing how Christ-dependent excellence in each area will have a profound impact on one's ministry and scholarship. Virtues covered include grace, courage, integrity, creativity, eloquence, humility, diligence, and service. This unique book is an important character check for all Christians engaged in teaching and ministry, and especially for those in training. Köstenberger's thoughtful volume will be a valuable touchstone for readers, for one's character is a critical matter in both scholarship and ministry.
Book Synopsis Cutting the Mustard by : Marjorie Heins
Download or read book Cutting the Mustard written by Marjorie Heins and published by Marjorie Heins. This book was released on 1987 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The Myth of Excellence by : Fred Crawford
Download or read book The Myth of Excellence written by Fred Crawford and published by Crown Currency. This book was released on 2007-12-18 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Undiscovered Consumer . . .and the Mistake of Universal Excellence What do customers really want? And how can companies best serve them? Fred Crawford and Ryan Mathews set off on what they describe as an "expedition into the commercial wilderness" to find the answers. What they discovered was a new consumer -- one whom very few companies understand, much less manufacture products for or sell products or services to. These consumers are desperately searching for values, a scarce resource in our rapidly changing and challenging world. And increasingly they are turning to business to reaffirm these values. As one consumer put it: "I can find value everywhere but can't find values anywhere." Crawford and Mathews's initial inquiries eventually grew into a major research study involving more than 10,000 consumers, interviews with executives from scores of leading companies around the world, and dozens of international client engagements. Their conclusion: Most companies priding themselves on how well they "know" their customers aren't really listening to them at all. Consumers are fed up with all the fuss about "world-class performance" and "excellence." What they are aggressively demanding is recognition, respect, trust, fairness, and honesty. Believing that they are still in a position to dictate the terms of commercial engagement, businesses have bought into the myth of excellence -- the clearly false and destructive theory that a company ought to be great at everything it does, that is, all the components of every commercial transaction: price, product, access, experience, and service. This is always a mistake because "the predictable outcome [is] that the company ends up world-class at nothing; not well-differentiated and therefore not thought of by consumers at the moment of need." Instead, Crawford and Mathews suggest that companies engage in Consumer Relevancy, a strategy of dominating in one element of a transaction, differentiating on a second, and being at industry par (i.e., average) on the remaining three. It's not necessary for businesses to equally invest time and money on all five attributes, and their customers don't want them to. Imagine the confusion if Tiffany & Co. started offering deep discounts on diamonds and McDonald's began selling free-range chicken and tofu. The Myth of Excellence provides a blueprint for companies seeking to offer values-based products and services and shows how to realize the commercial opportunities that exist just beyond their current grasp -- opportunities to reduce operating costs, boost bottom-line profitability, and, most important, begin to engage in a meaningful dialogue with customers.
Book Synopsis Excellence for All by : Jack Schneider
Download or read book Excellence for All written by Jack Schneider and published by . This book was released on 2011 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: By the early twenty-first century, a startling consensus had emerged about the overall aim of American school reform. In an era of political discord, and in a field historically known for contentiousness, the notion of promoting educational excellence for all students was a distinct point of bipartisan agreement. Shaped by a corps of entrepreneurial reformers intent on finding "what works" and taking it to scale, this hybrid vision won over the nation's most ambitious and well-resourced policy leaders at foundations and nonprofits, in state and federal government, and in urban school districts from coast to coast. "Excellence for all" might, at first glance, appear to be nothing more than a rhetorical flourish. Who, after all, would oppose the idea of a great education for every student? Yet it is hardly a throwaway phrase. Rather, it represents a surprising fusion of educational policy approaches that had been in tense opposition throughout the twentieth century--those on the right favoring social efficiency, and those on the left supporting social justice. This book seeks to understand why the "excellence for all" vision took hold at the time it did, unpacks the particular beliefs and assumptions embedded in it, and details the often informal coalition building that produced this period of consensus. Examining the nation's largest urban school districts (Los Angeles, Chicago, and New York), the author details three major reform efforts in chapters titled "The Right Space: The Small Schools Movement"; "The Right Teachers: Teach for America"; and "The Right Curriculum: Expanding Advanced Placement."
Book Synopsis The Language of Excellence by : Tom Collins
Download or read book The Language of Excellence written by Tom Collins and published by . This book was released on 2014-01-16 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is simple. It will help you start a conversation that can lead you and your team to greatness. It will give you the tools to empower others with the confidence to take the right action while they are on the front line?when they are confronted with a decision to make, a problem to solve, or an opportunity to pursue. You will be able to move the know-how for achieving excellence from the back of the brain to the front. You can make doing and saying the right things?making the right decisions and avoiding the wrong ones?a habit. It is the best gift one could give to a young professional. It can be invaluable to the entrepreneur starting a new business or seasoned executive frustrated by the difficulty of steering an unresponsive corporate ship.
Book Synopsis Unleashing Excellence by : Dennis Snow
Download or read book Unleashing Excellence written by Dennis Snow and published by John Wiley & Sons. This book was released on 2009-11-16 with total page 261 pages. Available in PDF, EPUB and Kindle. Book excerpt: A step-by-step guide to designing and implementing an amazing customer service culture In today's competitive business environment, keeping customers happy is the key to long-term success. But some businesses provide much better customer service than others. It's not always clear what works and what doesn't, and implementing new customer service practices midstream can be a difficult, chaotic task. Business leaders who want to transform their business culture into one of customer service excellence need reliable, proven guidance. Unleashing Excellence gives you practical tools and step-by-step guidance tailored to your company's individual customer service needs. It shows you how to navigate your teams through every step of the implementation process to achieve true customer service excellence. The book covers the training and education of your group, how to measure the quality of your service, how to build a culture of personal accountability, and how to recognize excellence and reward it. Fully revised to include updated information on the latest tools and best practices, as well as the stories and lessons learned from those organizations that have used the process described in the book. Offers proven best practices for designing and implementing an excellent customer service culture Simple format divides content into nine "leadership actions" that guide you through a step-by-step process Shows you how to build a common customer service vision for your entire organization Customer service is vital to the survival of your business. If you want to move your organization's customer service practices from good to great, Unleashing Excellence is the key.
Book Synopsis The Politics of Excellence by : Robert Marc Friedman
Download or read book The Politics of Excellence written by Robert Marc Friedman and published by W H Freeman & Company. This book was released on 2001-01-01 with total page 379 pages. Available in PDF, EPUB and Kindle. Book excerpt: Reveals all the politics & personal agendas that dictate who has been awarded the Prize, & just as importantly, who has not. Published in conjunction with the 100th anniversary of the Prizes.
Book Synopsis Inspiring Excellence by : Michael Schutzler
Download or read book Inspiring Excellence written by Michael Schutzler and published by . This book was released on 2009-05 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Michael Schutzler clarifies the essentials for leadership excellence. Leadership isn't a character trait - it's a learned skill. This book is filled with clever and relevant anecdotes and provides simple exercises to help you transform each of the key principles into action. Perfect your leadership - read this book today.
Book Synopsis An Essay Touching the Nature and Excellence of Faith by : Henry Chandler
Download or read book An Essay Touching the Nature and Excellence of Faith written by Henry Chandler and published by . This book was released on 1718 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Quality written by C. Harold Aikens and published by Prentice Hall. This book was released on 2006 with total page 456 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Quality: A Corporate Force - Managing for Excellence provides a comprehensive approach to quality, giving particular emphasis to how the issues arising from quality impact management practices. Quality is presented as a core value that influences virtually every decision and behavior within an organization, including the nature and depth of relationships. This textbook cover topics of interest to all levels of the organization - from the formulation of strategy to the formation of Six Sigma project teams - and meets the needs of graduate and undergraduate students, as well as participants in short-course industrial training."--BOOK JACKET.
Book Synopsis Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System by : Joseph A. Michelli
Download or read book Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System written by Joseph A. Michelli and published by McGraw Hill Professional. This book was released on 2011-05-20 with total page 347 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE #1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER! “Like any business, a hospital must be true to its core values in order to succeed. ‘Trickle-down values’ start at the top with the best leadership, so that all the stakeholders understand and carry out the institution’s mission. That is the gift that David F einberg has brought to U CLA. I am in awe of his management skills.” —Lynda Resnick, owner of Pom Wonderful, Fiji Water, Teleflora, and Wonderful Pistachios “With clear purpose, unwavering principles, and steadfast leadership, the people at UCLA have established a new bar, a compelling promise, for what healthcare can and should be.” —David M. Lawrence, M.D., former CEO, Kaiser Permanente “An absorbing and educational account of a large institution’s astonishing transformation. The strong, courageous, and focused leadership of David Feinberg and his outstanding team is evident on every page. A tremendous lesson for all large enterprises.” —William E. Simon, Jr., cochairman, William E. Simon & Sons “Most leadership authors describe how to apply common-sense principles. Michelli is a notable exception. He artfully describes the compelling, uncommon leadership practices that transformed UCLA Health System. The resulting lessons are plentiful and powerful for today’s business leader.” —Lee J. Colan, Ph.D., author of Sticking to It: The Art of Adherence About the Book: Joseph Michelli, author of The Starbucks Experience and The New Gold Standard, is among the world’s top authorities on the principles of creating an organizational culture dedicated to service excellence. In these bestselling books, he examines how leading service companies dominate their respective industries with innovative customerexperience strategies. Now, Michelli turns his attention to one of the most complex, controversial, and critical industries—healthcare. In Prescription for Excellence, Michelli provides an inside look at an organization that has become the envy of its industry—and explains how you can dominate your own industry by using the same approach. UCLA Health System is revered worldwide for its top-tier patient/customer care. Great physicians, nurses, researchers, and staff are only part of the equation; UCLA’s overall success is a result of organization-wide collaboration that is driven by leaders with a shared vision of unyielding excellence. Michelli breaks down UCLA’s approach into five simple principles: Commit to Care Leave No Room for Error Make the Best Better Create the Future Service Serves Us From administrative offices to operating rooms to research centers, continued adherence to these five principles has guided UCLA to financial strength, social significance, and sustainability. The best part is that these principles translate to any industry, so you, too, can achieve similar goals. Michelli gives you the tools to adapt UCLA’s ideas, systems, and leadership principles into your own best practices. Whether it is a healthcare organization, a financial institution, or a neighborhood hair salon, good business begins and ends with customer connection. When all workers in an organization focus on providing quality care for those they serve, success inevitably follows. Business is always personal; UCLA’s leadership ensures that this simple truth drives every UCLA employee, every day. Apply the lessons Michelli spells out in Prescription for Excellence to create a system that ensures that your people take business personally, day in and day out.
Book Synopsis The Nature and Excellence of Music. A Sermon Preached at a Choral Performance of Music, for the Benefit of the Asylum; on Sunday, May the 7th, 1786 by : William Jones
Download or read book The Nature and Excellence of Music. A Sermon Preached at a Choral Performance of Music, for the Benefit of the Asylum; on Sunday, May the 7th, 1786 written by William Jones and published by . This book was released on 1786 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Human Accomplishment by : Charles Murray
Download or read book Human Accomplishment written by Charles Murray and published by Harper Collins. This book was released on 2009-10-13 with total page 790 pages. Available in PDF, EPUB and Kindle. Book excerpt: A sweeping cultural survey reminiscent of Barzun's From Dawn to Decadence. "At irregular times and in scattered settings, human beings have achieved great things. Human Accomplishment is about those great things, falling in the domains known as the arts and sciences, and the people who did them.' So begins Charles Murray's unique account of human excellence, from the age of Homer to our own time. Employing techniques that historians have developed over the last century but that have rarely been applied to books written for the general public, Murray compiles inventories of the people who have been essential to the stories of literature, music, art, philosophy, and the sciences—a total of 4,002 men and women from around the world, ranked according to their eminence. The heart of Human Accomplishment is a series of enthralling descriptive chapters: on the giants in the arts and what sets them apart from the merely great; on the differences between great achievement in the arts and in the sciences; on the meta-inventions, 14 crucial leaps in human capacity to create great art and science; and on the patterns and trajectories of accomplishment across time and geography. Straightforwardly and undogmatically, Charles Murray takes on some controversial questions. Why has accomplishment been so concentrated in Europe? Among men? Since 1400? He presents evidence that the rate of great accomplishment has been declining in the last century, asks what it means, and offers a rich framework for thinking about the conditions under which the human spirit has expressed itself most gloriously. Eye-opening and humbling, Human Accomplishment is a fascinating work that describes what humans at their best can achieve, provides tools for exploring its wellsprings, and celebrates the continuing common quest of humans everywhere to discover truths, create beauty, and apprehend the good.
Download or read book Full House written by Stephen Jay Gould and published by Harvard University Press. This book was released on 2011-10 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: Gould shows why a more accurate way of understanding our world is to look at a given subject within its own context, to see it as a part of a spectrum of variation and then to reconceptualize trends as expansion or contraction of this “full house” of variation, and not as the progress or degeneration of an average value, or single thing.
Book Synopsis The Nobility and Excellence of Women and the Defects and Vices of Men by : Lucrezia Marinella
Download or read book The Nobility and Excellence of Women and the Defects and Vices of Men written by Lucrezia Marinella and published by University of Chicago Press. This book was released on 2007-11-01 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: A gifted poet, a women's rights activist, and an expert on moral and natural philosophy, Lucrezia Marinella (1571-1653) was known throughout Italy as the leading female intellectual of her age. Born into a family of Venetian physicians, she was encouraged to study, and, fortunately, she did not share the fate of many of her female contemporaries, who were forced to join convents or were pressured to marry early. Marinella enjoyed a long literary career, writing mainly religious, epic, and pastoral poetry, and biographies of famous women in both verse and prose. Marinella's masterpiece, The Nobility and Excellence of Women, and the Defects and Vices of Men was first published in 1600, composed at a furious pace in answer to Giusepe Passi's diatribe about women's alleged defects. This polemic displays Marinella's vast knowledge of the Italian poetic tradition and demonstrates her ability to argue against authors of the misogynist tradition from Boccaccio to Torquato Tasso. Trying to effect real social change, Marinella argued that morally, intellectually, and in many other ways, women are superior to men.
Book Synopsis Marks of Excellence by : Per Mollerup
Download or read book Marks of Excellence written by Per Mollerup and published by Phaidon Press. This book was released on 1997 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: The core of the book is a full classification of all the trade marks covering pictures, names and abbreviations. The author analyses and describes the history of trademarks and shows how they have transcended barriers of language and time.
