The Managerial Moment of Truth

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Author :
Publisher : Simon and Schuster
ISBN 13 : 0743299965
Total Pages : 210 pages
Book Rating : 4.7/5 (432 download)

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Book Synopsis The Managerial Moment of Truth by : Bruce Bodaken

Download or read book The Managerial Moment of Truth written by Bruce Bodaken and published by Simon and Schuster. This book was released on 2006-05-02 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Managerial Moment of Truth explains a powerful new concept that can dramatically improve performance and increase productivity, at no cost, in virtually any company or organization. Developed by organizational consultant and bestselling author Robert Fritz and proven in practice by coauthor Bruce Bodaken, the chairman, president, and CEO of Blue Shield of California, the book provides a dynamic technique to help people face up to reality and confront the truth in order to correct mistakes, learn from past performance, and adjust processes to build a more successful organization. Given human nature, most managers, when faced with the harsh facts of substandard performance, tend to soften the truth with their direct reports, so as not to offend or upset them. They tend to avoid mentioning mistakes, missed dates, an incomplete project, unacceptable quality of work, and the like. Then, if the problem becomes egregious, the manager may suddenly overreact with a contentious confrontation that results in little long-term behavior change. Or else the manager will try to work around the substandard performance, shifting the workload to top performers on the team rather than addressing reality directly with the person concerned. Bodaken and Fritz provide a step-by-step approach for continuous improvement, in which managers deal with performance issues early on, to help employees face the truth without being made to feel denigrated, inept, or incompetent -- which would only defeat the desired goal of improvement. Moreover, this approach also greatly enhances the manager's own career success. When managers understand and use this practice, they can produce more top performers and add from 25 to 40 percent more actual capacity to their organization. At Blue Shield of California, for example, more than one thousand managers have been trained in this approach, with impressive, measurable results, helping the company become one of the fastest-growing health care plans in the state. Other companies, all at the top of their industries, are now using MMOT with great success. As widely acclaimed author Peter Senge notes in his foreword, "This is not a book with just a bunch of 'good ideas.' It is a call to a simple but transformative practice, vital to building an organization truly worthy of people's highest achievement."

The Path of Least Resistance for Managers

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Author :
Publisher : Berrett-Koehler Publishers
ISBN 13 : 9781576750650
Total Pages : 258 pages
Book Rating : 4.7/5 (56 download)

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Book Synopsis The Path of Least Resistance for Managers by : Robert Fritz

Download or read book The Path of Least Resistance for Managers written by Robert Fritz and published by Berrett-Koehler Publishers. This book was released on 1999 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explains the structural causes of success and failure and how to redesign the organization or team for success.

Business Week

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Publisher :
ISBN 13 :
Total Pages : 1114 pages
Book Rating : 4.:/5 ( download)

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Book Synopsis Business Week by :

Download or read book Business Week written by and published by . This book was released on 2006 with total page 1114 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Ugly Truth about Managing People

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Publisher :
ISBN 13 :
Total Pages : 278 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis The Ugly Truth about Managing People by : Ruth King

Download or read book The Ugly Truth about Managing People written by Ruth King and published by . This book was released on 2007 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: Through stories and lessons from managers, you'll discover how to handle a variety of situations--Cover p. [4].

Skills for New Managers

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Publisher : McGraw Hill Professional
ISBN 13 : 0071501835
Total Pages : 174 pages
Book Rating : 4.0/5 (715 download)

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Book Synopsis Skills for New Managers by : Morey Stettner

Download or read book Skills for New Managers written by Morey Stettner and published by McGraw Hill Professional. This book was released on 2000-05-09 with total page 174 pages. Available in PDF, EPUB and Kindle. Book excerpt: Skills for New Managers will include hands-on information on the following key topics: hiring new employees by asking the right questions; delegating work efficiently; dealing with the stress that comes with a management position; communicating effectively with your employees; how to master mentoring, leadership, and coaching styles. These books will be rich in practical techniques and examples, each book will supply specific answers to problems that managers will face throughout their careers. Skills for New Managers will detail specific techniques and strategies that managers can use to smooth their way into a management position, from hiring to delegating. The series will also continue its user-friendly, icon-rich format, which is designed to be easily digested for managers at all levels of the organizational hierarchy. Books in the series will also feature short, snappy chapters, bulleted lists, checklists and definition of terms as well as summaries at the end of every chapter.

Truth Be Told

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Publisher : Kogan Page Publishers
ISBN 13 : 1398600172
Total Pages : 265 pages
Book Rating : 4.3/5 (986 download)

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Book Synopsis Truth Be Told by : John O'Brien

Download or read book Truth Be Told written by John O'Brien and published by Kogan Page Publishers. This book was released on 2021-04-03 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: Purpose as a business philosophy has resulted in organizations struggling to make sense of what they need to do and made 'purpose washing' commonplace. Identify the challenges and opportunities in the age of purpose and learn how to create authentic messaging, activate successful campaigns and asses the value that these have for key audiences. Purpose has become a leadership and managerial imperative for businesses large and small, non-profit organizations and charities. However, many businesses don't know how to clearly execute this, and the marketing and PR function of many companies struggle disproportionately as a result. This had led to an increase in cynicism and the growth of 'purpose washing'. However, when purpose is created with an authentic culture, the opportunity for building brand reputation and positive customer engagement is significant. Truth Be Told will help readers understand exactly how to achieve this and present the core truths of their company or organization, to drive clear, authentic purpose powered communication.

The Path of Least Resistance

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Author :
Publisher : Butterworth-Heinemann
ISBN 13 : 1483103684
Total Pages : 311 pages
Book Rating : 4.4/5 (831 download)

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Book Synopsis The Path of Least Resistance by : Robert Fritz

Download or read book The Path of Least Resistance written by Robert Fritz and published by Butterworth-Heinemann. This book was released on 2014-05-16 with total page 311 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Path of Least Resistance: Learning to Become the Creative Force in Your Own Life, Revised and Expanded discusses how humans can find inspiration in their own lives to drive creative process. This book discusses that by understanding the concept of structure, we can reorder the structural make-up of our lives; this idea helps clear the way to the path of least resistance that will lead to the manifestation of our most deeply held desires. This text will be of great use to individuals who seek to use their own lives as the driving force of their creative process.

The Making of a Manager

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Author :
Publisher : Penguin
ISBN 13 : 0735219567
Total Pages : 290 pages
Book Rating : 4.7/5 (352 download)

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Book Synopsis The Making of a Manager by : Julie Zhuo

Download or read book The Making of a Manager written by Julie Zhuo and published by Penguin. This book was released on 2019-03-19 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Instant Wall Street Journal Bestseller! Congratulations, you're a manager! After you pop the champagne, accept the shiny new title, and step into this thrilling next chapter of your career, the truth descends like a fog: you don't really know what you're doing. That's exactly how Julie Zhuo felt when she became a rookie manager at the age of 25. She stared at a long list of logistics--from hiring to firing, from meeting to messaging, from planning to pitching--and faced a thousand questions and uncertainties. How was she supposed to spin teamwork into value? How could she be a good steward of her reports' careers? What was the secret to leading with confidence in new and unexpected situations? Now, having managed dozens of teams spanning tens to hundreds of people, Julie knows the most important lesson of all: great managers are made, not born. If you care enough to be reading this, then you care enough to be a great manager. The Making of a Manager is a modern field guide packed everyday examples and transformative insights, including: * How to tell a great manager from an average manager (illustrations included) * When you should look past an awkward interview and hire someone anyway * How to build trust with your reports through not being a boss * Where to look when you lose faith and lack the answers Whether you're new to the job, a veteran leader, or looking to be promoted, this is the handbook you need to be the kind of manager you wish you had.

Unfinished Business

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Publisher : Verso
ISBN 13 : 9781859845455
Total Pages : 412 pages
Book Rating : 4.8/5 (454 download)

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Book Synopsis Unfinished Business by : Terry Bell

Download or read book Unfinished Business written by Terry Bell and published by Verso. This book was released on 2003 with total page 412 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book pulls back the curtain on the 'political miracle' of the new South Africa.

Shaking the Gates of Hell

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Publisher : Knopf
ISBN 13 : 0525658114
Total Pages : 321 pages
Book Rating : 4.5/5 (256 download)

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Book Synopsis Shaking the Gates of Hell by : John Archibald

Download or read book Shaking the Gates of Hell written by John Archibald and published by Knopf. This book was released on 2021-03-09 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: On growing up in the American South of the 1960s—an all-American white boy—son of a long line of Methodist preachers, in the midst of the civil rights revolution, and discovering the culpability of silence within the church. By the Pulitzer Prize-winning journalist and columnist for The Birmingham News. "My dad was a Methodist preacher and his dad was a Methodist preacher," writes John Archibald. "It goes all the way back on both sides of my family. When I am at my best, I think it comes from that sermon place." Everything Archibald knows and believes about life is "refracted through the stained glass of the Southern church. It had everything to do with people. And fairness. And compassion." In Shaking the Gates of Hell, Archibald asks: Can a good person remain silent in the face of discrimination and horror, and still be a good person? Archibald had seen his father, the Rev. Robert L. Archibald, Jr., the son and grandson of Methodist preachers, as a moral authority, a moderate and a moderating force during the racial turbulence of the '60s, a loving and dependable parent, a forgiving and attentive minister, a man many Alabamians came to see as a saint. But was that enough? Even though Archibald grew up in Alabama in the heart of the civil rights movement, he could recall few words about racial rights or wrongs from his father's pulpit at a time the South seethed, and this began to haunt him. In this moving and powerful book, Archibald writes of his complex search, and of the conspiracy of silence his father faced in the South, in the Methodist Church and in the greater Christian church. Those who spoke too loudly were punished, or banished, or worse. Archibald's father was warned to guard his words on issues of race to protect his family, and he did. He spoke to his flock in the safety of parable, and trusted in the goodness of others, even when they earned none of it, rising through the ranks of the Methodist Church, and teaching his family lessons in kindness and humanity, and devotion to nature and the Earth. Archibald writes of this difficult, at times uncomfortable, reckoning with his past in this unadorned, affecting book of growth and evolution.

Ask a Manager

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Author :
Publisher : Ballantine Books
ISBN 13 : 0399181822
Total Pages : 304 pages
Book Rating : 4.3/5 (991 download)

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Book Synopsis Ask a Manager by : Alison Green

Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

The Publishers Weekly

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Author :
Publisher :
ISBN 13 :
Total Pages : 812 pages
Book Rating : 4.:/5 (318 download)

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Book Synopsis The Publishers Weekly by :

Download or read book The Publishers Weekly written by and published by . This book was released on 2006 with total page 812 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Harvard Business Review

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Publisher :
ISBN 13 :
Total Pages : 602 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis Harvard Business Review by :

Download or read book Harvard Business Review written by and published by . This book was released on 2007 with total page 602 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Changemaker Playbook

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Author :
Publisher : Nicholas Brealey
ISBN 13 : 1529355826
Total Pages : 320 pages
Book Rating : 4.5/5 (293 download)

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Book Synopsis Changemaker Playbook by : Henry De Sio

Download or read book Changemaker Playbook written by Henry De Sio and published by Nicholas Brealey. This book was released on 2021-03-30 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: “The game has changed, so how do you respond? Changemaker Playbook offers a new game plan on leaderships that everyone needs for a world in which change is the only constant.”--Pete Souza, #1 New York Times bestselling author “Changemaker Playbook is filled with stories of everyday changemakers who have the courage to act on their empathy. This book is a true blueprint for how we rise above our differences, come together, and fix real problems.” --Van Jones, CNN political contributor, host of The Van Jones Show, and best-selling author The Game Has Changed! What would you do if the game you had been preparing for your whole life had changed? This is the question we all face today. Our one-leader-at-a-time past has given way to a present reality where everyone has the potential to lead in every aspect of life. We all have at our fingertips the tools of change that were once available to only a few. This shift from one-leader-at-a-time to everyone-leading-in-every-moment has created a changemaker effect on society. Change is no longer linear and faster, it's explosive and omnidirectional—and we are the first generation to navigate this reordered reality. Our iEverything world requires a new playbook. CHANGEMAKER PLAYBOOK will show you how to thrive in every aspect of today's transformed societal landscape. Based on the author’s discoveries about leading in change from some of the world’s leading changemakers — business and social entrepreneurs, educators, media thought leaders, and youth innovators — readers can apply the principles in this book to the new everyone-a-changemaker world. An unforgettable tutorial on the principles of empathy-based ethics, co-creative teamwork, and the ins and outs of the new game, CHANGEMAKER PLAYBOOK is as much a new leadership handbook as it is the definitive individual and organizational achievement playbook. This is the new playbook for the new game.

Becoming the Evidence-Based Manager

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Author :
Publisher : Nicholas Brealey
ISBN 13 : 0891063730
Total Pages : 217 pages
Book Rating : 4.8/5 (91 download)

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Book Synopsis Becoming the Evidence-Based Manager by : Gary P. Latham

Download or read book Becoming the Evidence-Based Manager written by Gary P. Latham and published by Nicholas Brealey. This book was released on 2011-01-11 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: NEW 2ND EDITION WILL BE PUBLISHED JUNE 5TH, 2018 Over the past decade, the call for evidence-based management has been on the rise. Managers have become increasingly skeptical of advice that is based soley on anecdotes, otherwise known as the "art of management"; they demand, instead, proof that the management practices espoused by the authors in the field are truly effective. Becoming the Evidence-Based Manager delivers the goods, covering a wide range of critical management skills, such as hiring, inspiring, training, developing, motivating and coaching. Readers are rewarded with a thorough understanding of how to put the science of management to work for themselves and their organizations. An organizational psychologist by training and experience, author Gary Latham brings a unique perspective to the art-versus-science debate as he underscores the critical role that empirical research plays in successfully hiring and managing employees. Latham advocates using the "situational" interview style in the hiring process over the "free-flowing" one, for example, as it's proven more effective in assessing a candidate's skills and aptitude. Written in an accessible, conversational style, Becoming the Evidence-Based Manager draws upon 50 years of management research, and provides front-line managers with key lessons and tips to help them put research to everyday use on the job. From hiring and training to supervising and appraising, managers and leaders will learn proven techniques for achieving high performance from their employees.

Courage Goes to Work

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Publisher : Berrett-Koehler Publishers
ISBN 13 : 1609944399
Total Pages : 224 pages
Book Rating : 4.6/5 (99 download)

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Book Synopsis Courage Goes to Work by : Bill Treasurer

Download or read book Courage Goes to Work written by Bill Treasurer and published by Berrett-Koehler Publishers. This book was released on 2019-05-07 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: The hardest part of a manager's job isn't staying organized, meeting deliverable dates, or staying on budget. It's dealing with people who are too comfortable doing things the way they've always been done and too afraid to do things differently—workers who are, as author Bill Treasurer puts it, too “comfeartable.” Such workers fail to exert themselves any more than they have to, equating “just enough” with good enough. By avoiding even mild challenges, these workers thwart forward progress and make their businesses dangerously safe. To combat this affliction, Treasurer proposes a bold antidote: courage. In Courage Goes to Work, he lays out a comprehensive, step-by-step process that treats courage as a skill that can be developed and strengthened. He Treasurer shows how managers can build workplace courage by modeling courageous behavior themselves, creating an environment where people feel safe taking chances and helping workers deal with fear. To make the concept of courage more concrete, Treasurer identifies what he calls the Three Buckets of Courage: Try Courage, having the guts to take initiative; Trust Courage, being willing to follow the lead of others; and Tell Courage, being honest and assertive with coworkers and bosses. He illustrates each with a variety of vivid real-world examples and offers proven practices for helping your workers keep each bucket full. Aristotle said that courage is the first virtue because it makes all other virtues possible. It's as true in business as it is in life. With more courage, workers gain the necessary confidence to take on harder projects, embrace company changes with more enthusiasm, and extend themselves in ways that will benefit their careers and their company. Courage Goes to Work is the first book to take a systematic approach to developing a vital but overlooked component of business success.

Strategy & Business

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Author :
Publisher :
ISBN 13 :
Total Pages : 408 pages
Book Rating : 4.E/5 ( download)

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Book Synopsis Strategy & Business by :

Download or read book Strategy & Business written by and published by . This book was released on 2008 with total page 408 pages. Available in PDF, EPUB and Kindle. Book excerpt: