The Leaders Guide To Unconscious Bias

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The Leader's Guide to Unconscious Bias

Author : Pamela Fuller
Publisher : Simon and Schuster
ISBN 13 : 1982144327
Total Pages : 304 pages
Book Rating : 4.9/5 (821 download)

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Book Synopsis The Leader's Guide to Unconscious Bias by : Pamela Fuller

Download or read book The Leader's Guide to Unconscious Bias written by Pamela Fuller and published by Simon and Schuster. This book was released on 2023-04-25 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: A “profound” (Cynt Marshall, CEO of the Dallas Mavericks), timely, must-have guide to understanding and overcoming bias in the workplace from the experts at FranklinCovey. Unconscious bias affects everyone. It can look like the disappointment of an HR professional when a candidate for a new position asks about maternity leave. It can look like preferring the application of an Ivy League graduate over one from a state school. It can look like assuming a man is more entitled to speak in a meeting than his female junior colleague. Ideal for every manager who wants to understand and move past their own preconceived ideas, The Leader’s Guide to Unconscious Bias is a “must-read” (Sylvia Acevedo, CEO, rocket scientist, STEM leader, and author) that explains that bias is the result of mental shortcuts, our likes and dislikes, and is a natural part of the human condition. And what we assume about each other and how we interact with one another has vast effects on our organizational success—especially in the workplace. This book teaches you how to overcome unconscious bias and provides more than thirty unique tools, such as a prep worksheet and a list of ways to reframe your unconscious thoughts. According to the experts at FranklinCovey, your workplace can achieve its highest performance rate once you start to overcome your biases and allow your employees to be whole people. By recognizing bias, emphasizing empathy and curiosity, and making true understanding a priority in the workplace, we can unlock the potential of every person we encounter.

Unconscious Bias

Author : Pamela Fuller
Publisher :
ISBN 13 : 9781471195907
Total Pages : 304 pages
Book Rating : 4.1/5 (959 download)

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Book Synopsis Unconscious Bias by : Pamela Fuller

Download or read book Unconscious Bias written by Pamela Fuller and published by . This book was released on 2020-11-10 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: A timely, must-have guide to understanding and overcoming bias in the workplace, from the experts at FranklinCovey. Unconscious bias affects everyone. It can look like the disappointment of an HR professional when a candidate for a new position asks about maternity leave. It can look like preferring the application of a red brick university graduate over one from a state school. It can look like assuming a man is more entitled to speak in a meeting than his female junior colleague. Ideal for every manager who wants to understand and move past their own preconceived ideas, Unconscious Bias explains that bias is the result of mental shortcuts, our likes and dislikes, and is a natural part of the human condition. And what we assume about each other and how we interact with one another has vast effects on our organisational success - especially in the workplace. Teaching you how to overcome unconscious bias, this book provides more than thirty unique tools, such as a prep worksheet and a list of ways to reframe your unconscious thoughts. According to the experts at FranklinCovey, your workplace can achieve its highest performance rate once you start to overcome your biases and allow your employees to be whole people. By recognising bias, emphasising empathy and curiosity, and making true understanding a priority in the workplace, we can unlock the potential of every person we encounter.

Implicit Bias in Schools

Author : Gina Laura Gullo
Publisher : Routledge
ISBN 13 : 1351019880
Total Pages : 196 pages
Book Rating : 4.3/5 (51 download)

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Book Synopsis Implicit Bias in Schools by : Gina Laura Gullo

Download or read book Implicit Bias in Schools written by Gina Laura Gullo and published by Routledge. This book was released on 2018-12-07 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: Implicit bias is often recognized as one of the reasons for instances of discrimination and injustice, despite most people explicitly believing in the importance of equality and justice for all people. Implicit Bias in Schools provides practitioners with an understanding of implicit bias and how to address it from start to finish: what it is, how it is a problem, and how we can fix it. Grounded in an accessible summary of research on bias and inequity in schools, this book bridges the research-to-practice gap by exploring how implicit bias affects students and what school leaders can do to mitigate the effects of bias in their schools. Covering issues of discipline, instruction, academic achievement, mindfulness, data collection, and culturally relevant practices, and full of rich examples and strategies, Implicit Bias in Schools is a must-have resource for educators today. Supplemental material, including links to resources mentioned in the text, tools, and worksheets to assist your journey when implementing strategies at your own school can be found at www.routledge.com/9781138497061.

Unconscious Bias in Schools

Author : Tracey A. Benson
Publisher : Harvard Education Press
ISBN 13 : 1682533719
Total Pages : 247 pages
Book Rating : 4.6/5 (825 download)

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Book Synopsis Unconscious Bias in Schools by : Tracey A. Benson

Download or read book Unconscious Bias in Schools written by Tracey A. Benson and published by Harvard Education Press. This book was released on 2020-07-22 with total page 247 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Unconscious Bias in Schools, two seasoned educators describe the phenomenon of unconscious racial bias and how it negatively affects the work of educators and students in schools. “Regardless of the amount of effort, time, and resources education leaders put into improving the academic achievement of students of color,” the authors write, “if unconscious racial bias is overlooked, improvement efforts may never achieve their highest potential.” In order to address this bias, the authors argue, educators must first be aware of the racialized context in which we live. Through personal anecdotes and real-life scenarios, Unconscious Bias in Schools provides education leaders with an essential roadmap for addressing these issues directly. The authors draw on the literature on change management, leadership, critical race theory, and racial identity development, as well as the growing research on unconscious bias in a variety of fields, to provide guidance for creating the conditions necessary to do this work—awareness, trust, and a “learner’s stance.” Benson and Fiarman also outline specific steps toward normalizing conversations about race; reducing the influence of bias on decision-making; building empathic relationships; and developing a system of accountability. All too often, conversations about race become mired in questions of attitude or intention–“But I’m not a racist!” This book shows how information about unconscious bias can help shift conversations among educators to a more productive, collegial approach that has the potential to disrupt the patterns of perception that perpetuate racism and institutional injustice. Tracey A. Benson is an assistant professor of educational leadership at the University of North Carolina at Charlotte. Sarah E. Fiarman is the director of leadership development for EL Education, and a former public school teacher, principal, and lecturer at Harvard Graduate School of Education.

UNBIAS

Author : Stacey A. Gordon
Publisher : John Wiley & Sons
ISBN 13 : 1119779065
Total Pages : 224 pages
Book Rating : 4.1/5 (197 download)

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Book Synopsis UNBIAS by : Stacey A. Gordon

Download or read book UNBIAS written by Stacey A. Gordon and published by John Wiley & Sons. This book was released on 2021-03-01 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Let the CEO of Rework Work help you understand diversity, equity, and inclusion concepts to actively remove bias from the workplace Dismantling unhealthy workplaces involves much more than talking about it, and more than charts, graphs, and statistics—it requires action. Although it’s increasingly common for businesses of all shapes and sizes to appreciate the importance of diversity and inclusion in the workplace, many are often unaware of bias in the cultures they’ve created. Others might know there’s a problem, but don’t know how to properly address it. UNBIAS: Addressing Unconscious Bias At Work helps you understand concepts of workplace diversity, equity, and inclusion, shows you how to identify bias, and provides you with the tools for actively removing barriers and ensuring equity throughout your organization. Written by Stacey Gordon—CEO of Rework Work, a company on a mission to reduce bias in global talent acquisition and management—this real-world handbook offers step-by-step guidance on creating workplace cultures where employees feel they belong. UNBIAS teaches you to: Identify and address bias in the workplace Understand what you can do to be more inclusive Handle potentially uncomfortable conversations Discuss race in an authentic and meaningful way Use workplace-proven tools that make concepts of diversity and equity actionable Help your employee resource groups without giving them extra work Place accountability on organizational policies that allow biased behavior UNBIAS is a must-have resource for all employers, managers, and HR professionals seeking to create and sustain healthy, inclusive, and equitable workplace environments.

Blindspot

Author : Mahzarin R. Banaji
Publisher : Bantam
ISBN 13 : 0345528433
Total Pages : 274 pages
Book Rating : 4.3/5 (455 download)

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Book Synopsis Blindspot by : Mahzarin R. Banaji

Download or read book Blindspot written by Mahzarin R. Banaji and published by Bantam. This book was released on 2016-08-16 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Accessible and authoritative . . . While we may not have much power to eradicate our own prejudices, we can counteract them. The first step is to turn a hidden bias into a visible one. . . . What if we’re not the magnanimous people we think we are?”—The Washington Post I know my own mind. I am able to assess others in a fair and accurate way. These self-perceptions are challenged by leading psychologists Mahzarin R. Banaji and Anthony G. Greenwald as they explore the hidden biases we all carry from a lifetime of exposure to cultural attitudes about age, gender, race, ethnicity, religion, social class, sexuality, disability status, and nationality. “Blindspot” is the authors’ metaphor for the portion of the mind that houses hidden biases. Writing with simplicity and verve, Banaji and Greenwald question the extent to which our perceptions of social groups—without our awareness or conscious control—shape our likes and dislikes and our judgments about people’s character, abilities, and potential. In Blindspot, the authors reveal hidden biases based on their experience with the Implicit Association Test, a method that has revolutionized the way scientists learn about the human mind and that gives us a glimpse into what lies within the metaphoric blindspot. The title’s “good people” are those of us who strive to align our behavior with our intentions. The aim of Blindspot is to explain the science in plain enough language to help well-intentioned people achieve that alignment. By gaining awareness, we can adapt beliefs and behavior and “outsmart the machine” in our heads so we can be fairer to those around us. Venturing into this book is an invitation to understand our own minds. Brilliant, authoritative, and utterly accessible, Blindspot is a book that will challenge and change readers for years to come. Praise for Blindspot “Conversational . . . easy to read, and best of all, it has the potential, at least, to change the way you think about yourself.”—Leonard Mlodinow, The New York Review of Books “Banaji and Greenwald deserve a major award for writing such a lively and engaging book that conveys an important message: Mental processes that we are not aware of can affect what we think and what we do. Blindspot is one of the most illuminating books ever written on this topic.”—Elizabeth F. Loftus, Ph.D., distinguished professor, University of California, Irvine; past president, Association for Psychological Science; author of Eyewitness Testimony

The Secret Life of Decisions

Author : Meena Thuraisingham
Publisher : Routledge
ISBN 13 : 1351882139
Total Pages : 216 pages
Book Rating : 4.3/5 (518 download)

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Book Synopsis The Secret Life of Decisions by : Meena Thuraisingham

Download or read book The Secret Life of Decisions written by Meena Thuraisingham and published by Routledge. This book was released on 2017-03-02 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: Making decisions is a critical part of every executive’s job. However we know so little about the often subliminal processes that shape the decisions we make. The Secret Life of Decisions exposes the unchallenged myths and distortions that impact our reasoning ability, raising our awareness of the many traps we can fall into. Meena Thuraisingham and her collaborator, Wolfgang Lehmacher, have drawn from decades of work with leaders showing that even the most talented leaders and teams can end up making sub-optimal decisions. This is rarely because they had poor critical thinking faculties but rather because they did not pay enough attention to the often invisible traps hardwired into our thinking processes, letting through only information that conforms with our current beliefs, mental models and expectations. This leaves many leaders and businesses exposed. Rather than being the rational output of our reasoning abilities, the authors show decision making to be a highly imprecise process. As decision makers we come to the table armed with our own perspectives, preferences, filters, heuristics and biases, influenced by a broad range of social influences many operating subliminally. The Secret Life of Decisions is an essential read for developing and seasoned executives who have to work through increasingly complex and high stakes decisions. It treats choosing wisely and the thinking involved as a skill, which as with many other skills, can be improved with the guided practice and supporting tools provided here. The journey however starts with awareness that comes from outing the ’secret’ forces that can sabotage the quality of our decisions.

Presentation Advantage

Author : Kory Kogon
Publisher : BenBella Books
ISBN 13 : 1941631215
Total Pages : 226 pages
Book Rating : 4.9/5 (416 download)

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Book Synopsis Presentation Advantage by : Kory Kogon

Download or read book Presentation Advantage written by Kory Kogon and published by BenBella Books. This book was released on 2015-09-15 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: The average attention span of an adult is eight seconds—eight seconds! That is tough news for a presenter. It means you may have a room full of people, but their minds are elsewhere. You're competing with a slew of activities demanding their attention—email, texts, Facebook, YouTube, chats, and apps, in addition to thoughts about their next meeting and projects that are behind schedule. How do you get a message across in a world like that? The inability to powerfully inform and persuade amid an unprecedented number of distractions is one of the greatest hidden and pervasive costs of the twenty-first-century workplace. Learn to connect with your audience, and you'll stop having unproductive meetings and wasted time. In Presentation Advantage, FranklinCovey outlines its "Connect Model," the mental model that allows you to connect with the message, yourself, and the audience during any presentation by: Structuring relevant and purpose-driven messages Understanding how our brains best synthesize and remember key information Using visuals such as PowerPoint to inspire instead of torture your audience Aligning your message, body language, and tone of voice for a powerful delivery Whether to one person or one hundred, effective presenting is today's top business skill, and the experts at FranklinCovey help you master it. With the Presentation Advantage, you can deliver dynamic, compelling, and truly effective presentations every time.

Unconscious Bias

Author : Annie Burdick
Publisher :
ISBN 13 : 9781787839731
Total Pages : 144 pages
Book Rating : 4.8/5 (397 download)

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Book Synopsis Unconscious Bias by : Annie Burdick

Download or read book Unconscious Bias written by Annie Burdick and published by . This book was released on 2021-03-11 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: How can we challenge the judgements we don t even know we re making?Unconscious bias affects us all. From the smallest assumption to the most sweeping generalization, the way we think about others can unknowingly influence our behaviour and shape our culture. Acting as your mentor and guide, this book will take you through the most common forms of prejudice, including gender, race, size, age and sexuality. It also explores the psychology behind our biases and provides actionable tips and simple exercises to help you combat implicit judgements.You will learn:Why our biases matterHow to identify your own biasesTechniques to mitigate unconscious biasHow to make objective decisions

Sway

Author : Pragya Agarwal
Publisher : Bloomsbury Publishing
ISBN 13 : 147297137X
Total Pages : 449 pages
Book Rating : 4.4/5 (729 download)

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Book Synopsis Sway by : Pragya Agarwal

Download or read book Sway written by Pragya Agarwal and published by Bloomsbury Publishing. This book was released on 2020-04-02 with total page 449 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Passionate and urgent.' Guardian, Book of the Week 'A must-read for all.' Stylist, best new books for 2020 'Cogently argued and intensely persuasive. Groundbreaking Work.' Waterstones, best new books of April 'Impressive and much-needed.' Financial Times, Best Business Books April to June 'Admirably detailed.' Prospect Magazine 'Practical, useful, readable and essential for the times we are living in.' Nikesh Shukla 'An eye-opening book that I hope will be widely read.' Angela Saini 'If you think you don't need to read this book, you really need to read this book.' Jane Garvey 'An eye-opening book looking at unconscious bias. Meticulously researched and well written. It will make you think hard about the judgements you make. An essential read for our times.' Kavita Puri, BBC Journalist and author For the first time, behavioural and data scientist, activist and writer Dr Pragya Agarwal unravels the way our implicit or 'unintentional' biases affect the way we communicate and perceive the world, how they affect our decision-making, and how they reinforce and perpetuate systemic and structural inequalities. Sway is a thoroughly researched and comprehensive look at unconscious bias and how it impacts day-to-day life, from job interviews to romantic relationships to saving for retirement. It covers a huge number of sensitive topics - sexism, racism, ageism, homophobia, colourism - with tact, and combines statistics with stories to paint a fuller picture and enhance understanding. Throughout, Pragya clearly delineates theories with a solid grounding in science, answering questions such as: do our roots for prejudice lie in our evolutionary past? What happens in our brains when we are biased? How has bias affected technology? If we don't know about it, are we really responsible for it? At a time when partisan political ideologies are taking centre stage, and we struggle to make sense of who we are and who we want to be, it is crucial that we understand why we act the way we do. This book will enables us to open our eyes to our own biases in a scientific and non-judgmental way.

Implicit Bias

Author : Theresa M. Bouley
Publisher : Rowman & Littlefield
ISBN 13 : 1475855893
Total Pages : 213 pages
Book Rating : 4.4/5 (758 download)

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Book Synopsis Implicit Bias by : Theresa M. Bouley

Download or read book Implicit Bias written by Theresa M. Bouley and published by Rowman & Littlefield. This book was released on 2021-11-14 with total page 213 pages. Available in PDF, EPUB and Kindle. Book excerpt: Educator implicit bias is often experienced by students of varying identities as microaggressions. In this book the authors define implicit bias and microaggressions, identify ways students of varying identities such as race, gender/LGBTQ+, religion, socioeconomic, ability, linguistic and family dynamics, experience microaggressions in schools, and offer an educator’s guide to using culturally responsive teaching as an antidote to microaggressions. We also provide specific ways to interrupt microaggressions in schools.

Biased

Author : Jennifer L. Eberhardt, PhD
Publisher : Penguin
ISBN 13 : 0735224943
Total Pages : 368 pages
Book Rating : 4.7/5 (352 download)

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Book Synopsis Biased by : Jennifer L. Eberhardt, PhD

Download or read book Biased written by Jennifer L. Eberhardt, PhD and published by Penguin. This book was released on 2019-03-26 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Poignant....important and illuminating."—The New York Times Book Review "Groundbreaking."—Bryan Stevenson, New York Times bestselling author of Just Mercy From one of the world’s leading experts on unconscious racial bias come stories, science, and strategies to address one of the central controversies of our time How do we talk about bias? How do we address racial disparities and inequities? What role do our institutions play in creating, maintaining, and magnifying those inequities? What role do we play? With a perspective that is at once scientific, investigative, and informed by personal experience, Dr. Jennifer Eberhardt offers us the language and courage we need to face one of the biggest and most troubling issues of our time. She exposes racial bias at all levels of society—in our neighborhoods, schools, workplaces, and criminal justice system. Yet she also offers us tools to address it. Eberhardt shows us how we can be vulnerable to bias but not doomed to live under its grip. Racial bias is a problem that we all have a role to play in solving.

The Clinician's Guide to Microaggressions and Unconscious Bias

Author : Nikki Akparewa
Publisher :
ISBN 13 : 9781034518099
Total Pages : pages
Book Rating : 4.5/5 (18 download)

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Book Synopsis The Clinician's Guide to Microaggressions and Unconscious Bias by : Nikki Akparewa

Download or read book The Clinician's Guide to Microaggressions and Unconscious Bias written by Nikki Akparewa and published by . This book was released on 2021-02-25 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: This workbook is for the everyday clinician, faculty member, and clinical instructor who is searching for tools needed to have authentic conversations about race, racism, and health equity. The fact of the matter is, health care clinicians and instructors who are not teaching about disparities in health care that arise due to racial injustice are not teaching students to be well-rounded competent practitioners. When I practiced as an instructor there were little to no resources to answer the questions that students had about social justice and health. This workbook is a guide and a roadmap, to those who want to learn how to address microaggressions and unconscious bias of health care providers towards their patients. Inside, there are activities, definitions and clinical scenarios that can be utilized to demonstrate ways to overcome biased healthcare and give patients the tools they need to thrive. Further, there are prompts to take action with guidance on next steps for those who want to bring social justice into clearer focus in hospitals, health systems and academic institutions.

Beyond Bias: Move from Awareness to Action

Author : Cathleen Clerkin
Publisher : Center for Creative Leadership
ISBN 13 : 1647610028
Total Pages : 64 pages
Book Rating : 4.6/5 (476 download)

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Book Synopsis Beyond Bias: Move from Awareness to Action by : Cathleen Clerkin

Download or read book Beyond Bias: Move from Awareness to Action written by Cathleen Clerkin and published by Center for Creative Leadership. This book was released on 2021-01-11 with total page 64 pages. Available in PDF, EPUB and Kindle. Book excerpt: Understanding and working toward eliminating bias is an admirable goal for anyone, but especially for leaders. Leaders make decisions that change lives. They decide who is hired, promoted, or dismissed. They decide where to invest funds, when to bet on new ideas, and what the future of their organizations will be. Because of this, bias is a leadership liability.

How to Be an Inclusive Leader

Author : Jennifer Brown
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1523085193
Total Pages : 183 pages
Book Rating : 4.5/5 (23 download)

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Book Synopsis How to Be an Inclusive Leader by : Jennifer Brown

Download or read book How to Be an Inclusive Leader written by Jennifer Brown and published by Berrett-Koehler Publishers. This book was released on 2019-08-20 with total page 183 pages. Available in PDF, EPUB and Kindle. Book excerpt: We know why diversity is important, but how do we drive real change at work? Diversity and inclusion expert Jennifer Brown provides a step-by-step guide for the personal and emotional journey we must undertake to create an inclusive workplace where everyone can thrive. Human potential is unleashed when we feel like we belong. That's why inclusive workplaces experience higher engagement, performance, and profits. But the reality is that many people still feel unable to bring their true selves to work. In a world where the talent pool is becoming increasingly diverse, it's more important than ever for leaders to truly understand how to support inclusion. Drawing on years of work with many leading organizations, Jennifer Brown shows what leaders at any level can do to spark real change. She guides readers through the Inclusive Leader Continuum, a set of four developmental stages: unaware, aware, active, and advocate. Brown describes the hallmarks of each stage, the behaviors and mind-sets that inform it, and what readers can do to keep progressing. Whether you're a powerful CEO or a new employee without direct reports, there are actions you can take that can drastically change the day-to-day reality for your colleagues and the trajectory of your organization. Anyone can—and should—be an inclusive leader. Brown lays out simple steps to help you understand your role, boost your self-awareness, take action, and become a better version of yourself in the process. This book will meet you where you are and provide a road map to create a workplace of greater mutual understanding where everyone's talents can shine.

Lean In

Author : Sheryl Sandberg
Publisher : Knopf
ISBN 13 : 0385349955
Total Pages : 240 pages
Book Rating : 4.3/5 (853 download)

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Book Synopsis Lean In by : Sheryl Sandberg

Download or read book Lean In written by Sheryl Sandberg and published by Knopf. This book was released on 2013-03-11 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: The #1 international best seller In Lean In, Sheryl Sandberg reignited the conversation around women in the workplace. Sandberg is chief operating officer of Facebook and coauthor of Option B with Adam Grant. In 2010, she gave an electrifying TED talk in which she described how women unintentionally hold themselves back in their careers. Her talk, which has been viewed more than six million times, encouraged women to “sit at the table,” seek challenges, take risks, and pursue their goals with gusto. Lean In continues that conversation, combining personal anecdotes, hard data, and compelling research to change the conversation from what women can’t do to what they can. Sandberg provides practical advice on negotiation techniques, mentorship, and building a satisfying career. She describes specific steps women can take to combine professional achievement with personal fulfillment, and demonstrates how men can benefit by supporting women both in the workplace and at home. Written with humor and wisdom, Lean In is a revelatory, inspiring call to action and a blueprint for individual growth that will empower women around the world to achieve their full potential.

Inclusive Leadership

Author : Charlotte Sweeney
Publisher : Pearson UK
ISBN 13 : 1292112751
Total Pages : 249 pages
Book Rating : 4.2/5 (921 download)

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Book Synopsis Inclusive Leadership by : Charlotte Sweeney

Download or read book Inclusive Leadership written by Charlotte Sweeney and published by Pearson UK. This book was released on 2016-11-17 with total page 249 pages. Available in PDF, EPUB and Kindle. Book excerpt: Inclusive Leadership has been officially shortlisted in the 'Management Futures' category for the 2018 Management Book of the Year prize which has just been announced by the Chartered Management Institute (CMI) and the British Library. The most successful organisations are those with the most diverse and engaged workforces. Studies show an 80% improvement in business performance among those with high diversity levels. When people feel included and able to reach their full potential, they are more engaged, more productive and often more creative. Inclusive Leadership will help you drive culture change using organisational development principles. It takes you through the key components of leading change throughout the employee lifecycle, your supply chain, and through product development. Crucially, it will help you make a genuine impact on your business, through your people, both now and in the future. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.