The Human Side of Reference and Information Services in Academic Libraries

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Author :
Publisher : Elsevier
ISBN 13 : 1780631006
Total Pages : 160 pages
Book Rating : 4.7/5 (86 download)

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Book Synopsis The Human Side of Reference and Information Services in Academic Libraries by : Lesley Farmer

Download or read book The Human Side of Reference and Information Services in Academic Libraries written by Lesley Farmer and published by Elsevier. This book was released on 2007-01-31 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines the questions: how academic libraries provide value-added reference and information services in the digital age. It provides best practices from a global perspective. The book starts by looking at the information needs and info-seeking behaviours of university students and faculty. Then it examines the use cycle: consumer, instruction, and producer. It examines the resource cycle: collection development, instructor, maintenance. What are the essential elements of reference: orientation, instruction, collaborative planning, products? Focuses on information needs and information-seeking behaviours of academic library stakeholders (faculty, students, community) Focuses on technologies: impact on reference and information services (selection, access, interaction, instruction, administration), focusing on the human issues Emphasizes collaborative aspects of reference/info services (with faculty for program/course instruction, with computer services for digital integration, with other libraries for resource

Reference and Information Services

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Author :
Publisher : American Library Association
ISBN 13 : 1555708595
Total Pages : 532 pages
Book Rating : 4.5/5 (557 download)

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Book Synopsis Reference and Information Services by : Kay Ann Cassell

Download or read book Reference and Information Services written by Kay Ann Cassell and published by American Library Association. This book was released on 2013 with total page 532 pages. Available in PDF, EPUB and Kindle. Book excerpt: Search skills of today bear little resemblance to searches through print publications. Reference service has become much more complex than in the past, and is in a constant state of flux. Learning the skill sets of a worthy reference librarian can be challenging, unending, rewarding, and-- yes, fun.

Reference and Information Services

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Author :
Publisher : Bloomsbury Publishing USA
ISBN 13 : 1598848178
Total Pages : 768 pages
Book Rating : 4.5/5 (988 download)

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Book Synopsis Reference and Information Services by : Richard E. Bopp

Download or read book Reference and Information Services written by Richard E. Bopp and published by Bloomsbury Publishing USA. This book was released on 2011-05-23 with total page 768 pages. Available in PDF, EPUB and Kindle. Book excerpt: Reflecting the dramatic changes shaped by rapidly developing technologies over the past six years, this new fourth edition of Reference and Information Services takes the introduction to reference sources and services significantly beyond the content of the first three editions. In Part I, Concepts and Processes, chapters have been revised and updated to reflect new ideas and methods in the provision of reference service in an era when many users have access to the Web. In Part II, Information Sources and Their Use, discussion of each source type has been updated to encompass key resources in print and on the Web, where an increasing number of freely available sources join those purchased or licensed by libraries. A number of new authors are contributors to this new edition, bringing to their chapters their experience as teachers of reference and as practitioners in different types of libraries. Discussions of services in Part I integrate digital reference as appropriate to each topic, such as how to conduct a reference interview online using instant messaging. Boxes interspersed in the text are used to present scenarios for discussion, to highlight key concepts, or to present excerpts from important documents. Discussions of sources in Part II place more emphasis on designing effective search strategies using both print and digital resources. The chapter on selection and evaluation of sources addresses the changing nature of reference collections and how to evaluate new types of sources. Each chapter concludes with an updated list of additional readings to guide further study. A new companion website will provide links to Web-accessible readings and resources as well as additional scenarios for discussion and example search strategies to supplement those presented in the text.

Library Reference Services and Information Literacy: Models for Academic Institutions

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Author :
Publisher : IGI Global
ISBN 13 : 1466642424
Total Pages : 254 pages
Book Rating : 4.4/5 (666 download)

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Book Synopsis Library Reference Services and Information Literacy: Models for Academic Institutions by : Cordell, Rosanne M.

Download or read book Library Reference Services and Information Literacy: Models for Academic Institutions written by Cordell, Rosanne M. and published by IGI Global. This book was released on 2013-06-30 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: As classrooms and universities strive to adapt their instructional methods to an ever progressing technological age, it is imperative that academic libraries also revisit the ways in which reference and instruction services are organized and implemented. Library Reference Services and Information Literacy: Models for Academic Institutions not only advocates for a more intentional integration of reference and instructional services, but it also provides organizational background, staff objectives, and various successes and challenges that have already been experienced by real institutions. This publication is an important reference source for librarians, practitioners, and university leaders who wish to maximize the current utilization of their resources.

Reference and Information Services

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Author :
Publisher : Bloomsbury Publishing USA
ISBN 13 : 1440868840
Total Pages : 765 pages
Book Rating : 4.4/5 (48 download)

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Book Synopsis Reference and Information Services by : Melissa A. Wong

Download or read book Reference and Information Services written by Melissa A. Wong and published by Bloomsbury Publishing USA. This book was released on 2020-05-04 with total page 765 pages. Available in PDF, EPUB and Kindle. Book excerpt: This revised and updated sixth edition of Reference and Information Services continues the book's rich tradition, covering all phases of reference and information services with less emphasis on print and more emphasis on strategies and scenarios. Reference and Information Services is the go-to textbook for MSLIS and i-School courses on reference services and related topics. It is also a helpful handbook for practitioners. Authors include LIS faculty and professionals who have relevant degrees in their areas and who have published extensively on their topics. The first half of the book provides an overview of reference services and techniques for service provision, including the reference interview, ethics, instruction, reader's advisory, and services to diverse populations including children. This part of the book establishes a foundation of knowledge on reference service and frames each topic with ethical and social justice perspectives. The second part of the book offers an overview of the information life cycle and dissemination of information, followed by an in-depth examination of information sources by type—including dictionaries, encyclopedias, indexes, and abstracts—as well as by broad subject areas including government, statistics and data, health, and legal information. This second section introduces the tools and resources that reference professionals use to provide the services described in the first half of the text.

Handbook of Research on Computer Mediated Communication

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Publisher : IGI Global
ISBN 13 : 1599048647
Total Pages : 1130 pages
Book Rating : 4.5/5 (99 download)

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Book Synopsis Handbook of Research on Computer Mediated Communication by : Kelsey, Sigrid

Download or read book Handbook of Research on Computer Mediated Communication written by Kelsey, Sigrid and published by IGI Global. This book was released on 2008-05-31 with total page 1130 pages. Available in PDF, EPUB and Kindle. Book excerpt: Technology has changed communication drastically in recent years, facilitating the speed and ease of communicating, and also redefining and shaping linguistics, etiquette, and social communication norms. The Handbook of Research on Computer Mediated Communication provides academics and practitioners with an authoritative collection of research on the implications and social effects computers have had on communication. With 69 chapters of innovative research contributed by over 90 of the world's leading experts in computer mediated communication, the Handbook of Research on Computer Mediated Communication is a must-have addition to every library collection.

Reference and Information Services in the 21st Century

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Publisher :
ISBN 13 :
Total Pages : 408 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Reference and Information Services in the 21st Century by : Kay Ann Cassell

Download or read book Reference and Information Services in the 21st Century written by Kay Ann Cassell and published by . This book was released on 2006 with total page 408 pages. Available in PDF, EPUB and Kindle. Book excerpt: Specifies the top resources in major subject areas and genres and shows students how to approach the reference transaction by matching specific types of questions to the best available resources regardless of format.

Human Resource Management in Today's Academic Library

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Publisher : Bloomsbury Publishing USA
ISBN 13 : 0313052808
Total Pages : 196 pages
Book Rating : 4.3/5 (13 download)

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Book Synopsis Human Resource Management in Today's Academic Library by : Janice Simmons-Welburn

Download or read book Human Resource Management in Today's Academic Library written by Janice Simmons-Welburn and published by Bloomsbury Publishing USA. This book was released on 2004-01-30 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a comprehensive look at issues that shape the nature of Human Resources in academic libraries. Libraries in varying academic environments have undergone tremendous change during the last two decades of the 20th century as they have sought redefinition as learning organizations. As organizations they have experienced significant changes in the role and definition of professionalism, along with challenges from such shifting workplace demographics as age and ethnicity and technological issues, which have also had direct impact on the recruitment and retention of staff. Much of the attention of human resources administrators in academic libraries has focused on an array of issues that mirrors concerns across campuses: affirmative action and diversity, the rights of employees with disabilities under the Americans with Disabilities Act, the impact of the Family Medical Leave Act and other directives on employee benefits, salary equity, and a desire among employees for flexible work schedules.

Information and Referral in Reference Services

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Author :
Publisher : Routledge
ISBN 13 : 131795114X
Total Pages : 280 pages
Book Rating : 4.3/5 (179 download)

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Book Synopsis Information and Referral in Reference Services by : Marcia Stucklen Middleton

Download or read book Information and Referral in Reference Services written by Marcia Stucklen Middleton and published by Routledge. This book was released on 2013-10-18 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book investigates a wide variety of situations and models which fall under the umbrella of information and referral. It examines traditional views in public libraries and library systems as well as descriptions of programs in nontraditional settings, such as academic libraries. A human services perspective is explored and research models are presented.

Opportunities for Reference Services

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Author :
Publisher : Psychology Press
ISBN 13 : 9781560241379
Total Pages : 234 pages
Book Rating : 4.2/5 (413 download)

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Book Synopsis Opportunities for Reference Services by : William A. Katz

Download or read book Opportunities for Reference Services written by William A. Katz and published by Psychology Press. This book was released on 1991 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here is a refreshing new book that takes a unique look at the many aspects of reference librarianship. Written by reference librarians for reference librarians, this new volume explores the changing roles of reference services and offers advice and practical ideas to guide librarians through the increasingly tangled maze of duties being thrust upon the reference staff. Although the everyday work of the reference librarian is often taken for granted, these insightful chapters illuminate the essential service performed by the reference librarians as they facilitate access to information for a wide variety of users. Furthermore, this book helps reference librarians face the future by examining the technological and service developments that will challenge their profession. Opportunities for Reference Librarians addresses unique reference problems such as making use of the telephone as an information gathering tool, selecting reference material for the interdisciplinary field of Health, Physical Education, and Recreation (HPER), and helping non-law students with legal research. The fascinating anecdotes and encouraging discussions will be invaluable to reference library professionals for years to come. This important book covers a wide variety of topics of interest to reference librarians. Topics related to information systems are examined such as the limitations of end-user online services, and an evaluation of the Library of Congress Information system. Authoritative contributors make recommendations on how to design services to coordinate with the new technology and how to change librarians’roles so they can assist people in using these systems.

Human Resources Management in Libraries

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Author :
Publisher : Routledge
ISBN 13 : 1000757773
Total Pages : 94 pages
Book Rating : 4.0/5 (7 download)

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Book Synopsis Human Resources Management in Libraries by : Gisela M. Webb

Download or read book Human Resources Management in Libraries written by Gisela M. Webb and published by Routledge. This book was released on 2019-12-06 with total page 94 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this book, first published in 1989, educators, library administrators, and human resources managers will find helpful insights into the vital role they can play in attracting pro-active people to the profession, changing current library structures and staffing patterns to meet emerging information needs, and developing existing staff to cope with conflicting demands. Contributors to this valuable new book also explore the human resources implications of the changing mission of libraries; the challenges faced by public services; the need to reallocate, reclassify, and retain existing staff; and the increasingly important role that human resources specialists play in libraries in transition.

Resources in Education

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Author :
Publisher :
ISBN 13 :
Total Pages : 760 pages
Book Rating : 4.U/5 (183 download)

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Book Synopsis Resources in Education by :

Download or read book Resources in Education written by and published by . This book was released on 2001 with total page 760 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Reference and Information Services

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Author :
Publisher : Bloomsbury Publishing USA
ISBN 13 :
Total Pages : 853 pages
Book Rating : 4.2/5 (161 download)

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Book Synopsis Reference and Information Services by : Melissa A. Wong

Download or read book Reference and Information Services written by Melissa A. Wong and published by Bloomsbury Publishing USA. This book was released on 2020-05-04 with total page 853 pages. Available in PDF, EPUB and Kindle. Book excerpt: This revised and updated sixth edition of Reference and Information Services continues the book's rich tradition, covering all phases of reference and information services with less emphasis on print and more emphasis on strategies and scenarios. Reference and Information Services is the go-to textbook for MSLIS and i-School courses on reference services and related topics. It is also a helpful handbook for practitioners. Authors include LIS faculty and professionals who have relevant degrees in their areas and who have published extensively on their topics. The first half of the book provides an overview of reference services and techniques for service provision, including the reference interview, ethics, instruction, reader's advisory, and services to diverse populations including children. This part of the book establishes a foundation of knowledge on reference service and frames each topic with ethical and social justice perspectives. The second part of the book offers an overview of the information life cycle and dissemination of information, followed by an in-depth examination of information sources by type—including dictionaries, encyclopedias, indexes, and abstracts—as well as by broad subject areas including government, statistics and data, health, and legal information. This second section introduces the tools and resources that reference professionals use to provide the services described in the first half of the text.

Financial and Cost Management for Libraries and Information Services

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Author :
Publisher : Walter de Gruyter
ISBN 13 : 3110963175
Total Pages : 432 pages
Book Rating : 4.1/5 (19 download)

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Book Synopsis Financial and Cost Management for Libraries and Information Services by : Stephen A. Roberts

Download or read book Financial and Cost Management for Libraries and Information Services written by Stephen A. Roberts and published by Walter de Gruyter. This book was released on 2013-02-07 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt:

An Introduction to Reference Services in Academic Libraries

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Author :
Publisher : Routledge
ISBN 13 : 078902957X
Total Pages : 218 pages
Book Rating : 4.7/5 (89 download)

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Book Synopsis An Introduction to Reference Services in Academic Libraries by : Elizabeth Connor

Download or read book An Introduction to Reference Services in Academic Libraries written by Elizabeth Connor and published by Routledge. This book was released on 2006 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: An Introduction to Reference Services in Academic Libraries is a comprehensive textbook that presents compelling case studies and thought-provoking essays that teach the principles of reference services. Eighteen authorities from private and public academic libraries around the United States offer unique perspectives and solid information in an active learning format that requires students to think and learn. The book provides a stimulating starting point for those learning about planning, managing, and evaluating reference services. Each chapter is thoroughly referenced, and many have charts and activities to help spark student engagement in the learning process. Over 30 tables and figures make complex information easy to access and understand.

Managing Information Services

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Publisher : Facet Publishing
ISBN 13 : 1856045153
Total Pages : 257 pages
Book Rating : 4.8/5 (56 download)

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Book Synopsis Managing Information Services by : Sue Roberts

Download or read book Managing Information Services written by Sue Roberts and published by Facet Publishing. This book was released on 2004 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: This sophisticated primer draws together in an accessible form the principles of management as they need to be understood by library and information professionals. Written by a practising library manager and a management academic, the text introduces and applies the latest management concepts to library management practice. Since most libraries are part of a wider organization, their management practice will be influenced by that organizational setting, whether the setting be a university, a local authority or a business. Responding effectively within this organizational context is a key theme that runs through this text. Library management is concerned with managing collections, people, services, resources, information and finance, but managers also need to work beyond the confines of the library. They need to understand and influence their environment, to respond to the power and politics of a situation, to contribute to strategic direction in arenas related to knowledge management, learning and information, and to promote their own careers. The scene is set through the first two chapters, on management and organizations respectively. The first chapter covers the nature of management, management roles and competencies, and reviews the range and scope of library management. The second chapter focuses on the organizational context in which management is performed. The core of the book is a series of chapters in some of the key areas that constitute the management role: people, and their behaviour and management, marketing and user relationships, quality management, finances and resources, environment and context, and strategy and planning. Each chapter is well illustrated with relevant examples, checklists and models. Chapters conclude with a list of further reading, and a list of review topics, which can be used as the basis for revision for study purposes, or as a prompt to encourage reflection on the content of the book, for the professional reader. Key areas covered: management and managing organizations people in organizations human resource management marketing and user relationships quality management finance and resources environment and context strategy and planning. Readership: This book will be a key text for students of library and information management, designed to introduce them to the practice, experience and theoretical principles of library management. In particular it should prepare them for their first posts as library managers, and alert them to the challenges and rewards of management. Practising library managers will also benefit from revisiting some of the topics covered in the book.

Libraries for Users

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Author :
Publisher : Elsevier
ISBN 13 : 1780630514
Total Pages : 218 pages
Book Rating : 4.7/5 (86 download)

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Book Synopsis Libraries for Users by : Luisa Alvite

Download or read book Libraries for Users written by Luisa Alvite and published by Elsevier. This book was released on 2010-12-10 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book reviews the quality and evolution of academic library services. It revises service trends offered by academic libraries and the challenge of enhancing traditional ones such as: catalogues, repositories and digital collections, learning resources centres, virtual reference services, information literacy and 2.0 tools. Studies the role of the university library in the new educational environment of higher education Rethinks libraries in academic context Redefines roles for academic libraries