The Human Side of Engineering

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Author :
Publisher : Morgan & Claypool Publishers
ISBN 13 : 1627056653
Total Pages : 168 pages
Book Rating : 4.6/5 (27 download)

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Book Synopsis The Human Side of Engineering by : John Heywood

Download or read book The Human Side of Engineering written by John Heywood and published by Morgan & Claypool Publishers. This book was released on 2017-01-09 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: While in many university courses attention is given to the human side, as opposed to the technical side of engineering, it is by and large an afterthought. Engineering is, however, a technical, social, and personal activity. Several studies show that engineering is a community activity of professionals in which communication is central to the engineering task. Increasingly, technology impacts everyone in society. Acting as a professional community, engineers have an awesome power to influence society but they can only act for the common good if they understand the nature of our society. To achieve such understanding they have to understand themselves. This book is about understanding ourselves in order to understand others, and understanding others in order to understand ourselves in the context of engineering and the society it serves. To achieve this understanding this book takes the reader on 12 intellectual journeys that frame the big questions confronting the engineering professions.

Advances in The Human Side of Service Engineering

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Author :
Publisher : AHFE International (USA)
ISBN 13 : 1495120910
Total Pages : 660 pages
Book Rating : 4.4/5 (951 download)

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Book Synopsis Advances in The Human Side of Service Engineering by : Louis Freund

Download or read book Advances in The Human Side of Service Engineering written by Louis Freund and published by AHFE International (USA). This book was released on 2019-07-19 with total page 660 pages. Available in PDF, EPUB and Kindle. Book excerpt: If there is any one element to the engineering of service systems that is unique, it is the extent to which the suitability of the system for human use, human service, and excellent human experience has been and must always be considered. An exploration of this emerging area of research and practice, Advances in the Human Side of Service Engineering covers a broad spectrum of ergonomics and human factors issues highlighting the design of contemporary service systems.

The Human Side of Engineering

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Author :
Publisher : Springer Nature
ISBN 13 : 303179379X
Total Pages : 140 pages
Book Rating : 4.0/5 (317 download)

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Book Synopsis The Human Side of Engineering by : John Heywood

Download or read book The Human Side of Engineering written by John Heywood and published by Springer Nature. This book was released on 2022-05-31 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt: While in many university courses attention is given to the human side, as opposed to the technical side of engineering, it is by and large an afterthought. Engineering is, however, a technical, social, and personal activity. Several studies show that engineering is a community activity of professionals in which communication is central to the engineering task. Increasingly, technology impacts everyone in society. Acting as a professional community, engineers have an awesome power to influence society but they can only act for the common good if they understand the nature of our society. To achieve such understanding they have to understand themselves. This book is about understanding ourselves in order to understand others, and understanding others in order to understand ourselves in the context of engineering and the society it serves. To achieve this understanding this book takes the reader on 12 intellectual journeys that frame the big questions confronting the engineering professions.

The Human Side of Service Engineering

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Author :
Publisher : AHFE International
ISBN 13 : 1958651842
Total Pages : 421 pages
Book Rating : 4.9/5 (586 download)

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Book Synopsis The Human Side of Service Engineering by : Christine Leitner, Jens Neuhüttler, Clara Bassano and Debra Satterfield

Download or read book The Human Side of Service Engineering written by Christine Leitner, Jens Neuhüttler, Clara Bassano and Debra Satterfield and published by AHFE International. This book was released on 2023-07-19 with total page 421 pages. Available in PDF, EPUB and Kindle. Book excerpt: Proceedings of the 14th International Conference on Applied Human Factors and Ergonomics (AHFE 2023), July 20–24, 2023, San Francisco, USA

Advances in the Human Side of Service Engineering

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Author :
Publisher : Springer Nature
ISBN 13 : 3030808408
Total Pages : 529 pages
Book Rating : 4.0/5 (38 download)

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Book Synopsis Advances in the Human Side of Service Engineering by : Christine Leitner

Download or read book Advances in the Human Side of Service Engineering written by Christine Leitner and published by Springer Nature. This book was released on 2021-07-02 with total page 529 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences. It explores a wide range of ways in which human factors in engineering, ergonomics, human–computer interaction (HCI), cognitive engineering, and many other disciplines can contribute to the design and management of service systems. It considers aspects related to cost effectiveness, ethics, and privacy, among others, and covers applications in many areas, from healthcare to education, transportation, and the economy. Based on the AHFE 2021 Conference on the Human Side of Service Engineering, held virtually on 25–29 July, 2021, from USA, this book provides readers with a comprehensive overview of current research and future challenges in the field of service engineering, together with practical insights into the development of innovative services for various kinds of organizations.

Advances in The Human Side of Service Engineering

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Author :
Publisher : Springer
ISBN 13 : 3319604864
Total Pages : 240 pages
Book Rating : 4.3/5 (196 download)

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Book Synopsis Advances in The Human Side of Service Engineering by : Louis E. Freund

Download or read book Advances in The Human Side of Service Engineering written by Louis E. Freund and published by Springer. This book was released on 2017-06-16 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the different ways in which human-factors engineering influences organizations’ and enterprises’ well-being and competitiveness. It covers a wealth of interrelated topics such as service engineering, service science, human–computer interaction, service usability, attitude and opinion assessment, servicescape design and evaluation, and training for service delivery. Further topics include service systems modeling, anthropology in service science, and customer experience, as well as ethical issues and the impact of an aging society. Based on the AHFE 2017 International Conference on The Human Side of Service Engineering, held on July 17–21, 2017, in Los Angeles, California, USA, the book provides readers with a comprehensive, general view of current research and challenges in the important field of service engineering. It also provides practical insights into the development of services for different kinds of organizations, including health care organizations, aviation providers, manpower allocation, hospitality and entertainment, as well as banking and financial institutions.

Advances in The Human Side of Service Engineering

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Author :
Publisher : Springer
ISBN 13 : 3319419471
Total Pages : 356 pages
Book Rating : 4.3/5 (194 download)

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Book Synopsis Advances in The Human Side of Service Engineering by : Tareq Z. Ahram

Download or read book Advances in The Human Side of Service Engineering written by Tareq Z. Ahram and published by Springer. This book was released on 2016-07-26 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the different ways in which human-factors engineering influences organizations’ and enterprises’ well-being and competitiveness. It covers a wealth of interrelated topics such as service engineering, service science, human-computer interaction, service usability, attitude and opinion assessment, servicescape design and evaluation, and training for service delivery. Further topics include service systems modeling, anthropology in service science, and customer experience, as well as ethical issues and the impact of an aging society. Based on the AHFE 2016 International Conference on The Human Side of Service Engineering, held on July 27-31, 2016, in Walt Disney World®, Florida, USA, the book provides readers with a comprehensive, general view of current research and challenges in the important field of service engineering. It also provides practical insights into the development of services for different kinds of organizations, including health care organizations, aviation providers, manpower allocation, hospitality and entertainment, as well as banking and financial institutions.

Advances in the Human Side of Service Engineering

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Author :
Publisher : Springer Nature
ISBN 13 : 3030510573
Total Pages : 334 pages
Book Rating : 4.0/5 (35 download)

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Book Synopsis Advances in the Human Side of Service Engineering by : Jim Spohrer

Download or read book Advances in the Human Side of Service Engineering written by Jim Spohrer and published by Springer Nature. This book was released on 2020-07-09 with total page 334 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences. It explores a wide range of ways in which human factors in engineering, ergonomics, human–computer interaction (HCI), cognitive engineering, and many other disciplines can contribute to the design and management of service systems. It considers aspects related to cost effectiveness, ethics, and privacy, among others, and covers applications in many areas, from healthcare to education, transportation, and the economy. Based on the AHFE 2020 Virtual Conference on the Human Side of Service Engineering, held on July 16–20, 2020, the book provides readers with a comprehensive overview of current research and future challenges in the field of service engineering, together with practical insights into the development of innovative services for various kinds of organizations.

The Human Side of Mining Engineering

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Author :
Publisher :
ISBN 13 :
Total Pages : 22 pages
Book Rating : 4.3/5 (243 download)

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Book Synopsis The Human Side of Mining Engineering by : James Furman Kemp

Download or read book The Human Side of Mining Engineering written by James Furman Kemp and published by . This book was released on 1918 with total page 22 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Human Side of Agile

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Author :
Publisher : 3p Vantage Media
ISBN 13 : 9780988001626
Total Pages : 346 pages
Book Rating : 4.0/5 (16 download)

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Book Synopsis The Human Side of Agile by : Gil Broza

Download or read book The Human Side of Agile written by Gil Broza and published by 3p Vantage Media. This book was released on 2012 with total page 346 pages. Available in PDF, EPUB and Kindle. Book excerpt: As an Agile team leader, your biggest challenge is also your biggest asset. The human side of Agile is tricky. It's the least manageable, understood, and appreciated asset in an Agile environment. Even if your customers are reasonably happy and your developers seem to be doing okay, you know your team is capable of more: delivering great products and staying ahead of ever-changing demands. You need a team that's self-organized, energetic, and flexible, even in tough situations. But how do you build it and lead it? Whether you're a ScrumMaster, project manager, functional manager, or team leader, you want to feel good about using Agile and to create the conditions for great results. But the project management skills you honed in traditional environments don't always apply to the role of Agile team leader. The Human Side of Agile fills this gap, guiding you to: Establish yourself as a confident and capable leader who adds value Build and lead an engaged team that can handle almost any challenge Cultivate collaboration and a continuous improvement mind-set Reap the full benefits of Agile in the real world with real people "I just found the next must-read book for our entire leadership team." "Tricia Broderick, Director of Development, TechSmith" "This book is up there with Peopleware, with concrete examples you can use immediately." "Dave Rooney, Sherpa, Shopify" "Agile teams need effective leaders who 'get' the people stuff. Without that you're merely going through the Agile motions." "Scott W. Ambler, co-creator of Disciplined Agile Delivery" While readable from cover to cover, the book is written as practical answers to the 80+ most relevant and pressing questions that team leaders ask, such as: "How Can I Help the Team Buy In?" "What If I Can't Work Full-Time as the Team's Leader?" "What Actions Will Build the Team's Trust in Me?" "How Can I Mitigate the Damage of Performance Reviews?" "What If a Member Doesn't Fit With the Team?" "How Can We Focus on Our Work With So Many Meetings?" "How Do I Get Stakeholders and Managers on My Side?" "How Can I Make Changes Stick?" "How Do We Avoid Reverting to Old Behaviors?" (Click on Look Inside to browse the complete table of contents.) The book's forewords are by Jim Highsmith and Christopher Avery. Gil Broza, founder and chief specialist at 3P Vantage, has successfully mentored Agile leaders and their teams since 2004. Gil's guidance helps professionals adopt effective, humane, and responsible approaches to software development.

Advances in the Human Side of Service Engineering

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Author :
Publisher : CRC Press
ISBN 13 : 1439870276
Total Pages : 482 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis Advances in the Human Side of Service Engineering by : James C. Spohrer

Download or read book Advances in the Human Side of Service Engineering written by James C. Spohrer and published by CRC Press. This book was released on 2012-07-11 with total page 482 pages. Available in PDF, EPUB and Kindle. Book excerpt: If there is any one element to the engineering of service systems that is unique, it is the extent to which the suitability of the system for human use, human service, and excellent human experience has been and must always be considered. An exploration of this emerging area of research and practice, Advances in the Human Side of Service Engineering covers a broad spectrum of ergonomics and human factors issues highlighting the design of contemporary manufacturing systems. Topics include: Adoption of health information technology (HIT) Aging society: the impact of age on traditional service system constructs Anthropology in service science Applying service design techniques to healthcare Co-creating value Cognitive systems modeling of service systems Context-related service: the human aspect of service systems Designing services for underserved populations Ethics dividend in services: how it may be cultivated, grown, and measured Governance of service systems Human aspects of change when applying Lean Six Sigma methods and tools Human side of service dominant logic in B2B settings Human-computer interaction and HF in software technologies Service network configuration impacts on customer experience Simulating employees and customers in service systems Systems design and the customer experience Usability and human side of electronic financial services The book also discusses issues that arise in shop floor and office environments in the quest for manufacturing agility, i.e. enhancement and integration of human skills with hardware performance for improved market competitiveness, management of change, product and process quality, and human-system reliability. It provides a foundation upon which researchers and practitioners can contribute to this quickly evolving area and make lasting contributions.

Cases on the Human Side of Information Technology

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Author :
Publisher : IGI Global
ISBN 13 : 1599044072
Total Pages : 410 pages
Book Rating : 4.5/5 (99 download)

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Book Synopsis Cases on the Human Side of Information Technology by : Khosrow-Pour, D.B.A., Mehdi

Download or read book Cases on the Human Side of Information Technology written by Khosrow-Pour, D.B.A., Mehdi and published by IGI Global. This book was released on 2006-04-30 with total page 410 pages. Available in PDF, EPUB and Kindle. Book excerpt: The growth of modern information technology has created a challenge in the organizational and managerial areas of IT. While technological advances often make tasks easier, the human side of a task is still affected. Cases on the Human Side of Information Technology provides many real-life examples of how organizations have handled human side issues in the overall utilization and management of IT. It presents information to assist educators and professionals in the implementation of strategies for the benefit of the company or organization.

A Framework of Human Systems Engineering

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119698758
Total Pages : 304 pages
Book Rating : 4.1/5 (196 download)

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Book Synopsis A Framework of Human Systems Engineering by : Holly A. H. Handley

Download or read book A Framework of Human Systems Engineering written by Holly A. H. Handley and published by John Wiley & Sons. This book was released on 2021-01-27 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explores the breadth and versatility of Human Systems Engineering (HSE) practices and illustrates its value in system development A Framework of Human Systems Engineering: Applications and Case Studies offers a guide to identifying and improving methods to integrate human concerns into the conceptualization and design of systems. With contributions from a panel of noted experts on the topic, the book presents a series of Human Systems Engineering (HSE) applications on a wide range of topics: interface design, training requirements, personnel capabilities and limitations, and human task allocation. Each of the book's chapters present a case study of the application of HSE from different dimensions of socio-technical systems. The examples are organized using a socio-technical system framework to reference the applications across multiple system types and domains. These case studies are based in real-world examples and highlight the value of applying HSE to the broader engineering community. This important book: Includes a proven framework with case studies to different dimensions of practice, including domain, system type, and system maturity Contains the needed tools and methods in order to integrate human concerns within systems Encourages the use of Human Systems Engineering throughout the design process Provides examples that cross traditional system engineering sectors and identifies a diverse set of human engineering practices Written for systems engineers, human factors engineers, and HSI practitioners, A Framework of Human Systems Engineering: Applications and Case Studies provides the information needed for the better integration of human and systems and early resolution of issues based on human constraints and limitations.

Unmasking the Social Engineer

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Publisher : John Wiley & Sons
ISBN 13 : 1118608577
Total Pages : 256 pages
Book Rating : 4.1/5 (186 download)

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Book Synopsis Unmasking the Social Engineer by : Christopher Hadnagy

Download or read book Unmasking the Social Engineer written by Christopher Hadnagy and published by John Wiley & Sons. This book was released on 2014-02-17 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn to identify the social engineer by non-verbal behavior Unmasking the Social Engineer: The Human Element of Security focuses on combining the science of understanding non-verbal communications with the knowledge of how social engineers, scam artists and con men use these skills to build feelings of trust and rapport in their targets. The author helps readers understand how to identify and detect social engineers and scammers by analyzing their non-verbal behavior. Unmasking the Social Engineer shows how attacks work, explains nonverbal communications, and demonstrates with visuals the connection of non-verbal behavior to social engineering and scamming. Clearly combines both the practical and technical aspects of social engineering security Reveals the various dirty tricks that scammers use Pinpoints what to look for on the nonverbal side to detect the social engineer Sharing proven scientific methodology for reading, understanding, and deciphering non-verbal communications, Unmasking the Social Engineer arms readers with the knowledge needed to help protect their organizations.

Managing the Human Side of Information Technology

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Author :
Publisher : IGI Global
ISBN 13 : 9781931777742
Total Pages : 368 pages
Book Rating : 4.7/5 (777 download)

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Book Synopsis Managing the Human Side of Information Technology by : Edward Szewczak

Download or read book Managing the Human Side of Information Technology written by Edward Szewczak and published by IGI Global. This book was released on 2003-01-01 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Strategies for effectively managing how information technology impacts human and organizational behavior are discussed in this business guide. Covering both the ôsoftö and ôhardö dimensions of organizational development, information is provided on e-communication, virtual teams, and action learning. A framework for increasing crosscultural efficiency and the global economy engagement is provided."

Albert Einstein, The Human Side

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Author :
Publisher : Princeton University Press
ISBN 13 : 1400848121
Total Pages : 184 pages
Book Rating : 4.4/5 (8 download)

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Book Synopsis Albert Einstein, The Human Side by : Albert Einstein

Download or read book Albert Einstein, The Human Side written by Albert Einstein and published by Princeton University Press. This book was released on 2013-10-27 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: Modesty, humor, compassion, and wisdom are the traits most evident in this illuminating selection of personal papers from the Albert Einstein Archives. The illustrious physicist wrote as thoughtfully to an Ohio fifth-grader, distressed by her discovery that scientists classify humans as animals, as to a Colorado banker who asked whether Einstein believed in a personal God. Witty rhymes, an exchange with Queen Elizabeth of Belgium about fine music, and expressions of his devotion to Zionism are but some of the highlights found in this warm and enriching book.

Selected Readings on the Human Side of Information Technology

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Author :
Publisher : IGI Global
ISBN 13 : 1605660892
Total Pages : 550 pages
Book Rating : 4.6/5 (56 download)

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Book Synopsis Selected Readings on the Human Side of Information Technology by : Szewczak, Edward J.

Download or read book Selected Readings on the Human Side of Information Technology written by Szewczak, Edward J. and published by IGI Global. This book was released on 2008-08-31 with total page 550 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book presents quality articles focused on key issues concerning the behavioral and social aspects of information technology"--Provided by publisher.