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The Dvm 360 Veterinary Receptionists Handbook
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Book Synopsis The Dvm 360 Veterinary Receptionist's Handbook by : M. T. McClister
Download or read book The Dvm 360 Veterinary Receptionist's Handbook written by M. T. McClister and published by . This book was released on 2014 with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers clear, concise instructions on animal care and veterinary customer service such as scheduling appointments, answering the phone, interacting with clients, contributing to practice marketing, handling emergencies, dispensing drugs. It also contains helpful answers to common questions about medical problems, surgical procedures including spay/neuter procedures, diagnostic tests, vaccinations, parasite control, and issues related to both small animals and horses. Revised and refined to reflect the modern veterinary practice, the new 3rd edition features a new chapter on fast-growing social media and web resources for medical/general practice info--Publisher's description.
Book Synopsis The Veterinary Receptionist by : John R. Corsan
Download or read book The Veterinary Receptionist written by John R. Corsan and published by Elsevier Health Sciences. This book was released on 2008-06-05 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the first person that many people encounter in their contact with the veterinary practice, the veterinary receptionist has an important part to play in inspiring confidence in clients. The new edition of this popular book remains a unique guide specifically for the veterinary receptionist, providing practical, easily accessible information on how to fulfill this role professionally and efficiently. It advocates an understanding of the role of the receptionist as integral to the practice and supplies the basic information that every veterinary receptionist needs to function effectively. The new edition includes fully updated information on client service and dispensing as well as first aid along with 2 new chapters. The start of each chapter now has a summary outcome identifying specific objectives. The authors have included more scenario cases so the readers can identify more closely with the text. - The first UK book specifically written for the veterinary receptionist, providing quick access to the information most requested by clients - Provides practical guidelines to improve professional practice - learn how to become more effective in your role as the 'face of the practice' - Learn how to deflect and deal with complaints from angry clients, as well as coping with the distress caused by a pet's illness - Case studies used to help the reader identify and learn about specific issues and situations - The authors provide highly practical tips, checklists and quizzes throughout the book, promoting reader interactivity - Fully revised and expanded chapters, including fully re-written chapters on labelling and dispensing; client care solutions; first aid; and client service - Inclusion of more case study boxes and further reading references - Fresh 2-colour text for easy reading and increased navigability - New, durable cover
Book Synopsis Elsevier's Veterinary Assisting Textbook - E-Book by : Elsevier
Download or read book Elsevier's Veterinary Assisting Textbook - E-Book written by Elsevier and published by Elsevier Health Sciences. This book was released on 2024-09-07 with total page 506 pages. Available in PDF, EPUB and Kindle. Book excerpt: Prepare for the role and responsibilities of the veterinary assistant! Elsevier's Veterinary Assisting Textbook, 4th Edition, covers everything you need to know to pass the Approved Veterinary Assistant (AVA) Exam and succeed in clinical practice. NAVTA-approved guidelines help in learning to assist in laboratory and radiographic procedures, properly restraining animals, setting up equipment and supplies, cleaning and maintaining practice facilities, feeding and exercising patients, collecting samples, handling and dispensing medications, grooming patients, and record keeping. Updated content reflects the latest Fear-FreeTM handling techniques and the veterinary assistant's role in helping owners through pet loss. - NEW! Hospice, Grief, and Pet Loss chapter discusses the human-animal bond, stages of grief, and other principles of the veterinary assistant's role in helping the owner through pet loss. - EXPANDED! Behavior content includes the latest Fear-FreeTM handling methods. - NEW! Practice quizzes on the companion Evolve website allow you to test your understanding of key concepts. - UPDATED! Drug information covers the newest pharmacologic agents and their uses, adverse side effects, and dosage forms. - UPDATED! Infection control and vaccination coverage keeps you up to date with the latest guidelines and protocols. - Comprehensive coverage provides everything you need to prepare for the Approved Veterinary Assistant (AVA) certification exam. - Step-by-step instructions and hundreds of colorful photographs clearly break down veterinary assisting tasks and clarify essential information. - Discussion of office procedures and client relations prepares you for the business aspects of veterinary practice and how to work closely with management staff. - User-friendly features in each chapter include learning objectives, a chapter outline, and key terms, and an emphasis on the concepts you are expected to learn. - Coverage of the workflow in a veterinary practice clarifies the role of the veterinary assistant in relation to all other members of the veterinary healthcare team. - Critical Concept boxes provide useful tips to improve your knowledge and skills.
Book Synopsis AAHA Guide to Creating an Employee Handbook by :
Download or read book AAHA Guide to Creating an Employee Handbook written by and published by American Animal Hospital Association. This book was released on 1999 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The Veterinary Receptionist's Handbook by : M. T. McClister
Download or read book The Veterinary Receptionist's Handbook written by M. T. McClister and published by Veterinary Medicine Publishing Company. This book was released on 2000 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Elsevier's Veterinary Assisting Textbook - E-Book by : Margi Sirois
Download or read book Elsevier's Veterinary Assisting Textbook - E-Book written by Margi Sirois and published by Elsevier Health Sciences. This book was released on 2020-01-02 with total page 497 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master the role and responsibilities of the veterinary assistant! From respected veterinary educator Margi Sirois, Elsevier's Veterinary Assisting Textbook, 3rd Edition covers everything you need to know to pass the Approved Veterinary Assistant (AVA) exam and succeed in clinical practice. With this comprehensive textbook students will learn to assist in laboratory and radiographic procedures, properly restrain animals, set up equipment and supplies, clean and maintain practice facilities, feed and exercise patients, collect samples, handle and dispense medications, groom patients, and record keeping. Updated content reflects the latest advances in veterinary assisting procedures, and new images illustrate key tasks. - Comprehensive coverage provides details on the tasks performed by veterinary assistants, and covers everything you need to know to pass the Approved Veterinary Assistant (AVA) exam and succeed in clinical practice. - Step-by-step instructions and hundreds of full-color photographs show veterinary assisting tasks and clarify key concepts. - Information on office procedures and client relations prepares you to be involved in many of the business aspects of veterinary practice and to work closely with management staff. - Coverage of the workflow in a veterinary practice helps you understand your role as well as the roles of all the other members of the veterinary health care team. - Critical Concept boxes highlight important points and provide useful tips to improve your knowledge and skills. - A student workbook provides activities to help you apply concepts to veterinary practice, including definitions of key terms, review questions, crossword puzzles, illustration labeling, sample cases, and clinical applications. Available separately. - NEW! Completely updated content throughout reflects the latest advances in veterinary assisting procedures for improved patient service. - NEW! Fear-free handling coverage now included in Chapter 6: Animal Behavior and Restraint. - NEW! Poultry Care section added to Chapter 13: Large Animal Nursing and Husbandry. - NEW and UPDATED! Additional and revised images throughout accurately illustrate key veterinary assisting tasks.
Book Synopsis 101 Veterinary Practice Management Questions Answered by : Amanda L. Donnelly
Download or read book 101 Veterinary Practice Management Questions Answered written by Amanda L. Donnelly and published by American Animal Hosp Assoc. This book was released on 2010 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The Gift of Pets by : Bruce R. Coston
Download or read book The Gift of Pets written by Bruce R. Coston and published by Macmillan. This book was released on 2012-08-07 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bruce R. Coston's first book, Ask the Animals, earned him high praise for being another James Herriot. Now, in his delightful second memoir, Coston shares more rich stories about his animal patients and the clients who make veterinary practice so fulfilling. In this humorous, poignant, and enthralling collection, Coston explores what it is about the interaction with our pets that provides such profound companionship, and how a love for animals helps us to be more fully human. This ability to enrich and fulfill us is the Gift of pets. Coston's characters, both the people and the animals, will engage you from the first page. You'll meet Mr. Johnston, the linguist, and his Mountain of Love; Rachel, the office prankster; Coston's "girlfriend," Megan; and Mischief, the only patient Coston has ever had that helped to pay for her own surgery. You'll learn what a "sugar glider" is and how to give one mouth-to-mouth resuscitation. You'll marvel at Lisa, Coston's first veterinary technician, and the courage that the Gift of pets gave her to reinvent herself and rekindle the dreams she thought she had squandered.The Gift of Pets celebrates what it's like to be truly blessed with a deep love and concern for the pets with which we surround ourselves. Coston invites all animal lovers to rejoice in that Gift with him in this inspiring book of true stories.
Book Synopsis Veterinary Euthanasia Techniques by : Kathleen A. Cooney
Download or read book Veterinary Euthanasia Techniques written by Kathleen A. Cooney and published by John Wiley & Sons. This book was released on 2012-05-09 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: Veterinary Euthanasia Techniques: A Practical Guide provides detailed guidance on euthanasia procedures in a wide variety of species, including dogs, cats, exotics, horses, and production animals. Based on the current AVMA guidelines, the book offers step-by-step descriptions of the recommended methods of euthanasia, giving all the information needed to perform these techniques with confidence. Veterinary Euthanasia Techniques helps practitioners, students, and technicians expand their knowledge base and provide competent, compassionate euthanasia services. Including information on client considerations, equipment, positioning, sedation, and aftercare, the focus of the book is on providing detailed procedures for correctly performing euthanasia. Veterinary Euthanasia Techniques presents complete information on euthanasia, offering specific advice to improve skills and aid in decision making.
Book Synopsis Coping with Stress and Burnout as a Veterinarian by : Nadine Hamilton
Download or read book Coping with Stress and Burnout as a Veterinarian written by Nadine Hamilton and published by Australian Academic Press. This book was released on 2019-02-07 with total page 195 pages. Available in PDF, EPUB and Kindle. Book excerpt: Being a veterinarian can be a rewarding, challenging and demanding career requiring a passion for animals, great interpersonal skills and a strong work ethic. It also has a dark and very dangerous side. The suicide rate for veterinarians is almost four times higher than the general population across the UK, Australia, US, New Zealand and Canada. The effects of working long hours, performing euthanasia on animals, emotional pressure, financial issues, unrealistic expectations, and dealing with distressed clients places considerable stress on both the vet themselves and their families at home. Failure to cope with such stress upsets mental wellbeing and can lead to serious emotional, physical, and behavioural issues. For some it leads to death. If we are to reduce this tsuffering we need to find out what hinders a vet’s wellbeing and use targeted solutions that work. In this unique book, psychologist Dr Nadine Hamilton presents an examination of the problem, the ways vet mental health is influenced by their daily work and the science we can use to tackle it head on. Drawing from the fields of positive psychology, acceptance and commitment therapy, career construction theory, and resiliency studies, she outlines a promising new weapon in the profession’s fight against suicide. Included in this book is a concise self-help version of her ground-breaking Coping and Wellbeing Program for Veterinary Professionals — an evidence-based psycho-educational intervention to educate vets on how to develop protective attitudes, enhance wellbeing, and increase their coping skills. This is a book for every veterinarian, veterinary student and veterinary nurse.
Book Synopsis The Merck Veterinary Manual by : Merck and Co., Inc. Staff
Download or read book The Merck Veterinary Manual written by Merck and Co., Inc. Staff and published by . This book was released on 2003-11 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: For more than forty years, animal health professionals have turned to the Merck Veterinary Manualfor integrated, concise and reliable veterinary information. Now this manual covering the diagnosis, treatment, and prevention of diseases of companion, food and zoo animals.is available on an easy-to-use, fully searchable CD-ROM. The CD includes the full text of The Merck Veterinary Manual 8/e and has been enhanced with picture links featuring original anatomical artwork and numerous clinical and diagnostic illustrations, table links and quick search links that provide quick accesss to cross referenced text.
Book Synopsis Multimodal Management of Canine Osteoarthritis by : Steven M Fox
Download or read book Multimodal Management of Canine Osteoarthritis written by Steven M Fox and published by CRC Press. This book was released on 2010-03-30 with total page 97 pages. Available in PDF, EPUB and Kindle. Book excerpt: As more is learned about the pathophysiology of osteoarthritis, we are also becoming more aware of how to implement treatments. This book takes an evidence-based approach to the canine patient with osteoarthritis, pursuing the objective of the best available medicine by a variety of means—multiple drugs, agents, adjuncts and delivery methods. Appreciating that surgical intervention may initially be required, particularly for stabilizing a joint, the major focus in this work is the conservative management of osteoarthritis. A clear and visual approach is taken with the overlapping of two three-pointed triangles of management: medical and non-medical.
Download or read book Veterinary Medicine written by and published by . This book was released on 2008 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
Book Synopsis Handbook of Poultry Science and Technology, Secondary Processing by : Isabel Guerrero-Legarreta
Download or read book Handbook of Poultry Science and Technology, Secondary Processing written by Isabel Guerrero-Legarreta and published by John Wiley and Sons. This book was released on 2010-03-30 with total page 632 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comprehensive reference for the poultry industry—Volume 2 describes poultry processing from raw meat to final retail products With an unparalleled level of coverage, the Handbook of Poultry Science and Technology provides an up-to-date and comprehensive reference on poultry processing. Volume 2: Secondary Processing covers processing poultry from raw meat to uncooked, cooked or semi-cooked retail products. It includes the scientific, technical, and engineering principles of poultry processing, methods and product categories, product manufacturing and attributes, and sanitation and safety. Volume 2: Secondary Processing is divided into seven parts: Secondary processing of poultry products—an overview Methods in processing poultry products—includes emulsions and gelations; breading and battering; mechanical deboning; marination, cooking, and curing; and non-meat ingredients Product manufacturing—includes canned poultry meat, turkey bacon and sausage, breaded product (nuggets), paste product (pâté), poultry ham, luncheon meat, processed functional egg products, and special dietary products for the elderly, the ill, children, and infants Product quality and sensory attributes—includes texture and tenderness, protein and poultry meat quality, flavors, color, handling refrigerated poultry, and more Engineering principles, operations, and equipment—includes processing equipment, thermal processing, packaging, and more Contaminants, pathogens, analysis, and quality assurance—includes microbial ecology and spoilage in poultry and poultry products; campylobacter; microbiology of ready-to-eat poultry products; and chemical and microbial analysis Safety systems in the United States—includes U.S. sanitation requirements, HACCP, U.S. enforcement tools and mechanisms
Book Synopsis The Lady's Handbook for Her Mysterious Illness by : Sarah Ramey
Download or read book The Lady's Handbook for Her Mysterious Illness written by Sarah Ramey and published by Anchor. This book was released on 2021-05-11 with total page 434 pages. Available in PDF, EPUB and Kindle. Book excerpt: The darkly funny memoir of Sarah Ramey’s years-long battle with a mysterious illness that doctors thought was all in her head—but wasn’t. In her harrowing, darkly funny, and unforgettable memoir, Sarah Ramey recounts the decade-long saga of how a seemingly minor illness in her senior year of college turned into a prolonged and elusive condition that destroyed her health but that doctors couldn't diagnose or treat. Worse, as they failed to cure her, they hinted that her devastating symptoms were psychological. The Lady's Handbook for Her Mysterious Illness is a memoir with a mission: to help the millions of (mostly) women who suffer from unnamed or misunderstood conditions—autoimmune illnesses, fibromyalgia and chronic fatigue syndrome, chronic Lyme disease, chronic pain, and many more. Ramey's pursuit of a diagnosis and cure for her own mysterious illness becomes a page-turning medical mystery that reveals a new understanding of today's chronic illnesses as ecological in nature, driven by modern changes to the basic foundations of health, from the quality of our sleep, diet, and social connections to the state of our microbiomes. Her book will open eyes, change lives, and, ultimately, change medicine. The Lady's Handbook for Her Mysterious Illness is a revelation and an inspiration for millions of women whose legitimate health complaints are ignored.
Book Synopsis Communication Case Studies by : Carolyn C. Shadle
Download or read book Communication Case Studies written by Carolyn C. Shadle and published by American Animal Hosp Assoc. This book was released on 2010 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt:
