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Author : Brent D. Bowen
Publisher :
ISBN 13 :
Total Pages : 118 pages
Book Rating : 4.3/5 (555 download)
Download or read book The Airline Quality Rating 2002 written by Brent D. Bowen and published by . This book was released on 2002 with total page 118 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Brent D. Bowen
Publisher :
ISBN 13 :
Total Pages : 112 pages
Book Rating : 4.3/5 (243 download)
Download or read book The Airline Quality Rating 2003 written by Brent D. Bowen and published by . This book was released on 2003 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Airline Quality Rating (AQR) is an objective method of comparing airline quality on combined multiple performance criteria. This report reflects monthly AQR scores for 2002 which are based on 15 elements that focus on airline performance areas important to air travel consumers. It is a summary of month-by-month quality ratings for the 10 largest U.S. airlines operating during 2002. The AQR system of weighted averages and monthly performance data focuses on the areas of on-time arrivals, involuntary denied boardings, mishandled baggage, and a combination of 12 customer complaint categories. Comparative AQR date for 2001 are included for each airline to provide historical perspective re: performance quality in the industry.
Author :
Publisher :
ISBN 13 :
Total Pages : 116 pages
Book Rating : 4.E/5 ( download)
Download or read book Airline Quality Rating written by and published by . This book was released on 2003 with total page 116 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Brent D. Bowen
Publisher :
ISBN 13 :
Total Pages : 126 pages
Book Rating : 4.3/5 (555 download)
Download or read book The Airline Quality Rating 2004 written by Brent D. Bowen and published by . This book was released on 2004 with total page 126 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Brent D. Bowen
Publisher :
ISBN 13 :
Total Pages : 54 pages
Book Rating : 4.3/5 (555 download)
Download or read book The Airline Quality Rating 2000 written by Brent D. Bowen and published by . This book was released on 2000 with total page 54 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :
Publisher :
ISBN 13 :
Total Pages : 566 pages
Book Rating : 4.3/5 (91 download)
Download or read book Interfaces written by and published by . This book was released on 2004 with total page 566 pages. Available in PDF, EPUB and Kindle. Book excerpt: Seeks to improve communication between managers and professionals in OR/MS.
Author : U Dinesh Kumar
Publisher : Springer Science & Business Media
ISBN 13 : 0387302565
Total Pages : 396 pages
Book Rating : 4.3/5 (873 download)
Download or read book Reliability and Six Sigma written by U Dinesh Kumar and published by Springer Science & Business Media. This book was released on 2006-06-15 with total page 396 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is a carefully developed integration of mathematical models that relate Six Sigma and reliability measures for the first time. Several case studies are used throughout the book to illustrate the application of the models discussed. The strength of Six Sigma is the way in which it structures the problem and the solution methodology to solve the problem. This is probably the only concept to attract the attention of almost all companies across the world irrespective of their business mission.
Author : Milan Janic
Publisher : CRC Press
ISBN 13 : 1315353865
Total Pages : 293 pages
Book Rating : 4.3/5 (153 download)
Download or read book Transport Systems written by Milan Janic and published by CRC Press. This book was released on 2017-03-27 with total page 293 pages. Available in PDF, EPUB and Kindle. Book excerpt: The transport sector consists of different modes of transport, each serving a growing demand for transporting people and goods. This (growing) demand on the one hand, needs expanding the systems’ capacity, and on the other hand, increasing the corresponding economic efficiency, effectiveness, and environmental and social friendliness. This implies development of a ‘greener’, i.e. a more sustainable transport sector. The book describes the current and prospective state of the art analytical modelling, conceptual planning, and multi-criteria evaluation of the selected cases of transport systems operated by different transport modes such as road, rail, sea, air, and intermodal. As such, the book is unique in addressing these three important aspects of dealing with transport systems before implementation of their particular components means by the selected cases. It will be particularly useful for readers from the academia and the professionals from the transport sector.
Author : Stephen Page
Publisher : Routledge
ISBN 13 : 1136433910
Total Pages : 594 pages
Book Rating : 4.1/5 (364 download)
Download or read book Tourism Management written by Stephen Page and published by Routledge. This book was released on 2011-01-03 with total page 594 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tourism Management: managing for change is a complete synthesis of tourism, from its beginnings through to the major impacts it has on today's global community, the environment and economy. Provocative and stimulating, it challenges the conventional thinking and generates reflection, thought and debate. This bestselling book is now in its third edition and has been fully revised and updated to include complete set of brand new case studies, a new four colour page design to enhance learning and improved online companion resources packed with must have information to assist in learning and teaching. Tourism Management covers the fundamentals of tourism, introducing the following key concepts: * The development of tourism * Tourism supply and demand * Sectors involved: transport, accommodation, government * The future of tourism: including forecasting and future issues affecting the global nature of tourism In a user-friendly, handbook style, each chapter covers the material required for at least one lecture within a degree level course. Written in a jargon-free and engaging style, this is the ultimate student-friendly text, and a vital introduction to this exciting, ever-changing area of study. The text is also accompanied by a companion website packed with extra resources for both students and lecturers, including learning outcomes for each chapter, multiple choice questions, links to sample chapters of related titles and journal articles for further reading, as well as downloadable PowerPoint materials ad illustrations from the text. Accredited lecturers can request access to download additional material by going to http://textbooks.elsevier.com to request access.
Author : Nancy Keates
Publisher : Crown Currency
ISBN 13 : 0307237265
Total Pages : 426 pages
Book Rating : 4.3/5 (72 download)
Download or read book The Wall Street Journal Guide to the Business of Life written by Nancy Keates and published by Crown Currency. This book was released on 2005-06-07 with total page 426 pages. Available in PDF, EPUB and Kindle. Book excerpt: Almost Everything You Need to Know About Leading the Good Life Too many decisions. Too many choices. What today’s smart consumer must have is a money-and-time-saving guide for conducting the “business of life”—both the big challenges, such as getting top-notch health care for the family and the best education for the kids, and the pleasurable ones, like plotting the family summer vacation. Nancy Keates and her expert colleagues at The Wall Street Journal provide all-new material that gives the lowdown on: The Savvy Traveler: How to cut to the chase and not only avoid the indignity of cramped plane seats and overpriced tickets, but also get the best and safest seats at the same time. The Fine Art of Dining and Drinking: Landing the hottest table in town—at a discount; picking wine without becoming a wine snob; and learning about “barley matters”—the newest, hottest beers. How to Speak Geek: Demystifying tech trends, with smart advice on not only what high-tech gadgets to buy but how to shop for them. Everything You Need to Know About Buying, Selling and Financing a Car: How to get the best and safest vehicle at the best price. Real Estate: Will the bubble burst? Here’s how to be an informed buyer and seller along with the basics of remodeling and designing your home. How to Be an Informed Patient: Choosing a hospital, playing private investigator with your M.D., and learning about the tests you really ought to have (even if you have to pay for them yourself). Getting Real Bang for Your Education Bucks: What you need to know from preschool through college and graduate school. The Great Balancing Act: Managing work and family, and finding out how to avoid the overstretched child and parent syndromes. Financing Your Life: It was easy in the 1990s, but the world has changed dramatically. Here’s how to deal with the new world of saving, investing and borrowing money. Shopping: The New Sex? Throw away your Kama Sutra. The number one thrill in shopping is getting a good deal—here’s how to play the game and get the best stuff at the best price. The Wall Street Journal Guide to the Business of Life is both an instruction manual for living life to the fullest and a fun read about what really matters in the day-to-day. It has all the basic insight and information you need to navigate through life along with hilarious side trips such as “The Three-Decorator Experience” and “Cruises: Sailing New Waters.”
Author : David L Loudon
Publisher : Routledge
ISBN 13 : 1317718372
Total Pages : 137 pages
Book Rating : 4.3/5 (177 download)
Download or read book Many Thin Companies written by David L Loudon and published by Routledge. This book was released on 2014-07-16 with total page 137 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover what happened to the economy after 9/11from an insider outlook Many Thin Companies: The Change in Customer Dealings and Managers Since September 11, 2001 is an up-to-date examination of the aftereffects of the World Trade Center bombings upon businesses nationwide. In this important text, you will learn about the efforts of several companies that were hit hard by 9/11, including Aon Corporation and PricewaterhouseCoopers. This resource will help university professors and studentsas well as consultants and managers already at workunderstand more clearly the current business trends and prepare them for future consequences. Many Thin Companies looks at how the tragedy has forever altered the economy, advertising practices, and consumer behavior. The book supplies statistics and case studies for New York City commerce, the airlines industry, and several well-known companies from both before and after 9/11revealing the patterns of growth, decline, and return. It also contains valuable information on how companies can reorganize their internal structure and distribution of funds with more effort on safety and crisis management planning. With Many Thin Companies, you’ll gain a better understanding of: New York City’s proposed budget gap-closing plan increasing security needs despite financial difficulties The Verizon Promisehow Verizon was able to restore service in Manhattan in one week, thanks to preparedness and sales organization communication starting overplanning new outcomes for businesses after unexpected hardships performance issueshow to take care of the employees after a crisis international marketing concerns post-September 11 Many Thin Companies: The Change in Customer Dealings and Managers Since September 11, 2001 provides a wealth of data that can be used to help prepare companies and industries for the short- and long-term consequences of 9/11. This book can help you prevent oversights and ensure that the businesses you work with are dependable to shareholders and consumers when that security is most needed.
Author : Edward J. Sabin
Publisher : Ashgate Publishing, Ltd.
ISBN 13 : 1409486915
Total Pages : 262 pages
Book Rating : 4.4/5 (94 download)
Download or read book Safety Culture written by Edward J. Sabin and published by Ashgate Publishing, Ltd.. This book was released on 2012-10-01 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Safety Culture: Building and Sustaining a Cultural Change in Aviation and Healthcare, the four authors draw upon their extensive teaching, research and field experience from multiple industries to describe the dynamic nature of a culture-change process, particularly in safety-critical domains. They use a "stories to numbers" approach that starts with felt experiences and stories of certain change programs that they have documented, then proceed to describe the use of key measurement tools that can be used to analyze the state of a change program. The book concludes with a description of empirical models that illustrate the dynamic nature of change programs.
Author : Hartmut Wolf
Publisher : Routledge
ISBN 13 : 1317105427
Total Pages : 615 pages
Book Rating : 4.3/5 (171 download)
Download or read book Liberalization in Aviation written by Hartmut Wolf and published by Routledge. This book was released on 2016-05-06 with total page 615 pages. Available in PDF, EPUB and Kindle. Book excerpt: The last few decades have witnessed substantial liberalization trends in various industries and countries. Starting with the deregulation of the US airline industry in 1978, regulatory restructuring took place in further network industries such as telecommunications, electricity or railways in various countries around the world. Although most of the liberalization movements were initially triggered by the worrying performances of the respective regulatory frameworks, increases in competition and corresponding improvements in allocative and productive efficiency were typically associated with the respective liberalization efforts. From an academic perspective, the transition from regulated industries to liberalized industries has attracted a substantial amount of research reflected in many books and research articles which can be distilled to three main questions: (1) What are the forces that have given rise to regulatory reform? (2) What is the structure of the regulatory change which has occurred to date and is likely to occur in the immediate future? (3) What have been the effects on industry efficiency, prices and profits of the reforms which have occurred to date? Liberalization in Aviation brings together renowned academics and practitioners from around the world to address all three questions and draw policy conclusions. The book is divided into five sections, in turn dealing with aspects of competition in various liberalized markets, the emergence and growth of low-cost carriers, horizontal mergers and alliances, infrastructures, and concluding with economic assessments of liberalization steps so far and proposed steps in the future.
Author : Stephen J. Page
Publisher : Routledge
ISBN 13 : 1317665929
Total Pages : 488 pages
Book Rating : 4.3/5 (176 download)
Download or read book Tourism Management written by Stephen J. Page and published by Routledge. This book was released on 2014-12-05 with total page 488 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the leading texts in the field, Tourism Management is the ideal introduction to the fundamentals of tourism as you study for a degree, diploma or single module in the subject. It is written in an engaging style that assumes no prior knowledge of tourism and builds up your understanding as you progress through this wide ranging global review of the principles of managing tourism. It traces the evolution and future development of tourism and the challenges facing tourism managers in this fast growing sector of the world economy. This book is highly illustrated with diagrams and colour images, and contains short case studies of contemporary themes of interest, as well as new data and statistics. This fifth edition has been revised and updated to include: new content on: sports, festivals and event tourism, social media impacts on tourism and the effects of the global economic downturn on tourism, as well as emerging themes in tourism such as slow travel, dark tourism, volunteer tourism and medical tourism updated case studies on BRIC markets and new case studies from the Middle East and Asia enhanced tourism and sustainable development coverage, which runs throughout the book as a major theme, highlighting the challenge of climate change and future tourism growth transport section with more international perspectives from China and South America an updated companion website with: additional case studies, quizzes, PPTs, further reading, web reading and video links, and longer reflective case study per chapter to aid both teaching and learning.
Author : Milan Janic
Publisher : Routledge
ISBN 13 : 1351881388
Total Pages : 328 pages
Book Rating : 4.3/5 (518 download)
Download or read book The Sustainability of Air Transportation written by Milan Janic and published by Routledge. This book was released on 2017-03-02 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents, for the first time, a comprehensive analysis and assessment of the sustainability of the contemporary civil air transport system, examining its three main components: airports, air traffic control, and airlines. It offers an in-depth examination and quantitative insight into the system's current and prospective structure and operations, as well as the related effects and impacts. The sustainability of the air transport system is considered along a global trajectory of growing effects and diminishing and/or stagnating impacts on society and environment under conditions of continuous growth. In doing so, the author examines the situations of users of the system (passengers and freight shippers), air transport operators (airports, air traffic control and airlines), aerospace manufacturers, local and national communities, policymakers and the general public. The book possesses the unique and distinctive feature of providing an analysis and assessment of the air transport system's sustainability through elaboration of its technical/technological, operational, economic, social, environmental and institutional performances and their causality. It is written for advanced graduate and post-graduate students, researchers, planners, stakeholders, and policymakers dealing with the various sustainability issues of the contemporary air transport system.
Author : Kip Becker
Publisher : Routledge
ISBN 13 : 1136776583
Total Pages : 181 pages
Book Rating : 4.1/5 (367 download)
Download or read book Islam and Business written by Kip Becker and published by Routledge. This book was released on 2014-05-22 with total page 181 pages. Available in PDF, EPUB and Kindle. Book excerpt: Keep up with management issues in the rapidly changing Islamic business world! Islam and Business: Cross-Cultural and Cross-National Perspectives reviews important changes, cross-cultural differences, and management issues in the turbulent Islamic business environment. With the shift from government ownership of companies and commodities toward more open markets and the product/service diversification that this change brings, the need to understand how business is done in these countries is more vital than ever before. The research in this book will help you understand the impact of Westernization upon business practices in Islamic nations. With contributions from experts on four Islamic business environments (Turkey, Jordan, Egypt, and Lebanon), this book: provides a framework to guide corporations in policy and strategic planning examines the impact of Western reforms on selected Islamic business sectors discusses the training, leadership, and management development needs of companies doing business in or with Islamic nations Section 1: Business in Turkey presents: a framework for corporate policy making and for strategic planning activities an assessment of what can cause strategic alliances to succeed or to fail—illustrated by a case study of the relationship between Turkish Airlines and the Qualiflyer Group—this study considers the question in terms of goals, partner selection, alliance management, and areas of cooperation an examination of value-at-risk (VaR) models that can be used to compute market risk for financial institutions—with a study of crisis scenarios as applied to the four largest Turkish banks Section 2: Business in Jordan presents: a study of the impact Westernization has had on the efficiency of Jordanian commercial banks an examination of current practices and procedures for management training and development (MTD) needs in public and private organizations in Jordan—and suggestions for future improvements an exploratory study of how national and regional socio-cultural values affect organizational culture—considering such factors as Power Distance (PD), Uncertainty Avoidance (UA), the Individualism-Collectivism (IDV) dimension, and the Masculinity-Femininity (MAS) dimension, as well as power culture, role orientation, achievement culture, and the support-oriented organization Section 3: Business in Egypt and Lebanon presents: a comprehensive model of relationships between transactional and transformational leadership trust in terms of organizations, organizational justice, intention to leave, and organizational citizenship behavior—using data supplied by 179 middle and direct level managers in 17 private Egyptian organizations an analysis of the factors affecting the advancement of the Lebanese tourism industry, which has suffered tremendously in the wake of civil war and political unrest The information in Islam and Business will be helpful to anyone practicing management or studying how management works in the Islamic world. Make it a part of your professional/teaching collection today!
Author : WCTR Society. Air Transport Research Society. Conference
Publisher :
ISBN 13 :
Total Pages : 218 pages
Book Rating : 4.3/5 (555 download)
Download or read book The Conference Proceedings of the 2001 Air Transport Research Society (ATRS) of the WCTR Society written by WCTR Society. Air Transport Research Society. Conference and published by . This book was released on 2001 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt:
