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Team Error Management Training
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Book Synopsis Errors in Organizations by : David A. Hofmann
Download or read book Errors in Organizations written by David A. Hofmann and published by Routledge. This book was released on 2017-12-21 with total page 383 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This volume is dedicated to creating a single source that both summarizes what we know regarding errors in organizations and provide a focused effort toward identifying future directions for research. The goal is to provide a forum for researchers who have conducted a considerable amount of research in the error domain to discuss how to extend this research, and provide researchers who have not considered the implications of errors for their domain of organizational research an outlet to do so"--
Book Synopsis Cockpit Resource Management by : Earl L. Wiener
Download or read book Cockpit Resource Management written by Earl L. Wiener and published by Gulf Professional Publishing. This book was released on 1995-11-17 with total page 715 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cockpit Resource Management (CRM) has gained increased attention from the airline industry in recent years due to the growing number of accidents and near misses in airline traffic. This book, authored by the first generation of CRM experts, is the first comprehensive work on CRM. Cockpit Resource Management is a far-reaching discussion of crew coordination, communication, and resources from both within and without the cockpit. A valuable resource for commercialand military airline training curriculum, the book is also a valuable reference for business professionals who are interested in effective communication among interactive personnel. Key Features * Discusses international and cultural aspects of CRM * Examines the design and implementation of Line-Oriented Flight Training (LOFT) * Explains CRM, LOFT, and cockpit automation * Provides a case history of CRM training which improved flight safety for a major airline
Book Synopsis Error in Organizations by : David A. Hofmann
Download or read book Error in Organizations written by David A. Hofmann and published by Routledge. This book was released on 2011-07-21 with total page 378 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This volume is dedicated to creating a single source that both summarizes what we know regarding errors in organizations and provide a focused effort toward identifying future directions for research. The goal is to provide a forum for researchers who have conducted a considerable amount of research in the error domain to discuss how to extend this research, and provide researchers who have not considered the implications of errors for their domain of organizational research an outlet to do so"--
Book Synopsis Handbook of Human Factors and Ergonomics in Health Care and Patient Safety by : Pascale Carayon
Download or read book Handbook of Human Factors and Ergonomics in Health Care and Patient Safety written by Pascale Carayon and published by CRC Press. This book was released on 2016-04-19 with total page 855 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first edition of Handbook of Human Factors and Ergonomics in Health Care and Patient Safety took the medical and ergonomics communities by storm with in-depth coverage of human factors and ergonomics research, concepts, theories, models, methods, and interventions and how they can be applied in health care. Other books focus on particular human
Book Synopsis Rail Human Factors around the World by : John R Wilson
Download or read book Rail Human Factors around the World written by John R Wilson and published by CRC Press. This book was released on 2012-09-13 with total page 870 pages. Available in PDF, EPUB and Kindle. Book excerpt: The rail human factors/ergonomics community has grown quickly and extensively, and there is much increased recognition of the vital importance of ergonomics/human factors by rail infrastructure owners, rail operating companies, system developers, regulators and national and trans-national government. This book, the third on rail human factors, is drawn from papers presented at the Lille 3rd International Conference on Rail Human Factors. The contributions cover the range of human and organisational issues on the railway, from driving to signalling and control to maintenance and engineering work, to passengers and security issues such as trespass, and address improvements in safety, reliability, use of capacity, efficiency and quality. The book represents the best of recent work in rail human factors, and starts to define the framework for the next few years. As well as the human factors areas listed above, the conference and thus the book are notable for sessions on simulation in rail human factors and on human factors in metro design and operation. The book also reflects the increased attention being paid to, and developments in, understanding all aspects of rail stakeholders’ behaviour, and also the contribution of ergonomics/human factors to innovative network control systems which will enhance reliability, safety and use of capacity. The book will be of interest to a number of groups: those working in the rail sector from a human factors point of view; the larger rail industry and related bodies generally; and in terms of transferrable knowledge to ergonomists and human factors specialists working in other industries.
Book Synopsis Innovation and Consolidation in Aviation by : Peter Pfister
Download or read book Innovation and Consolidation in Aviation written by Peter Pfister and published by Routledge. This book was released on 2017-03-02 with total page 359 pages. Available in PDF, EPUB and Kindle. Book excerpt: This unique book expands the contribution of aviation psychology and human factors to the aviation industry within the Asia Pacific region, with participation from many other parts of the globe, and key local and international experts, developing the safety, efficiency and viability of the industry. It is a forward-looking work, providing new strategies for psychology and human factors to increase the safe and effective functioning of aviation organisations and systems, pertinent to both civil and military operations. This is the formal refereed proceedings of The Fifth Australian Aviation Psychology Symposium, Manly Beach, Sydney 2000. The symposium had a diverse range of contributions and Development Workshops, bringing together practitioners from aviation psychology and human factors, flight operations management, safety managers, pilots, cabin crew, air traffic controllers, engineering and maintenance personnel, air safety investigators, staff from manufacturers and regulatory bodies, and applied aviation industry researchers and academics. This book will be of interest to anyone involved in human factors, safety systems or aviation psychology within both the civil and military aviation industry.
Book Synopsis Handbook of Research on Entrepreneurship in Professional Services by : Markus Reihlen
Download or read book Handbook of Research on Entrepreneurship in Professional Services written by Markus Reihlen and published by Edward Elgar Publishing. This book was released on 2012-01-01 with total page 425 pages. Available in PDF, EPUB and Kindle. Book excerpt: ÔProfessional service firms are critical agents of contemporary economies and understanding them has become a central focus of recent scholarship. This very timely and well organized Handbook brings together several leading scholars who explore how we might think and theorize about professional service firms and their entrepreneurial behaviours. The Handbook will become a key source for the growing community of researchers in this area.Õ Ð Royston Greenwood, University of Alberta, Canada ÔFor too long, both researchers and practitioners have presumed that professional service firms follow the status quo when they should better understand how these professionals set the rules for globalization. This Handbook reminds us that professionals are as much the shock-troops of capitalism as the multinational corporations that they serve. As this Handbook shows, the leading firms successfully compete with each other by fostering entrepreneurship and innovation in order to service an institutional system that undergirds the international economy.Õ Ð Christopher McKenna, University of Oxford, UK Professional services are increasingly seen as an important foundation for future economic growth and prosperity. Yet research on innovative and entrepreneurial processes in professional services has been surprisingly scarce. This Handbook provides a collection of original contributions from leading scholars outlining the current stock of knowledge in the area as well as providing directions for further research. The expert contributors discuss entrepreneurship and innovation from a number of different perspectives, including the entrepreneurial professional team, the entrepreneurial firm and the institutional environment. The first part of the book looks at the challenges of entrepreneurship specific to the professional service firm while the second explores the creation and exploitation of entrepreneurial opportunities in the professional service team. Part III turns to the organization and Part IV to the management and growth of the entrepreneurial professional service firm. The final part discusses the interplay between professions, firms and the institutional environment. Researchers, scholars and PhD students in the areas of entrepreneurship and professional service firms along with advanced students of management will find this volume of great value.
Book Synopsis Human-automation teamwork by : Åsa Svensson
Download or read book Human-automation teamwork written by Åsa Svensson and published by Linköping University Electronic Press. This book was released on 2020-04-07 with total page 117 pages. Available in PDF, EPUB and Kindle. Book excerpt: This dissertation explores the topic of human-automation teamwork in Air Traffic Control (ATC). ATC is a high stakes environment where complex automation is being introduced while the human operator has the legal responsibility. With increasing demands on productivity in various industries (as also in ATC), automation is introduced for efficiency, maintaining safety, and to keep the workload of the human operator within acceptable limits. However, previous research has shown that automation may cause negative effects on the human operator and performance, such as forcing the operator out of the control loop, which might lead to problems or confusion. Previous research suggests a need for strengthening human-automation collaboration where automation is seen as a team member to keep the operator in the loop. In order to achieve such teamwork, the design of the automation needs to be human-centred, i.e. that the automation is designed for the underlying need of the operator. The aim of this dissertation is to explore teamwork in ATC from several angles to understand how the air traffic controllers are working in current ATC environments and how automation could be designed to support human-automation teamwork. The included studies rely on interviews, simulations, and questionnaires, all with operational air traffic controllers as participants. The results indicate that for both human-human teamwork and human-automation teamwork, teamwork factors such as adaptability and mutual performance monitoring (knowing what the other team members are doing) are important for the work performance in current ATC environments, where mutual performance monitoring is especially important during stressful situations. When designing automation, lessons learned from human-human teamwork should be considered. The work within the scope of this dissertation identifies and concerns two human-automation teamwork aspects: boundary awareness and implicit communication. These are proposed to support the operator’s knowledge about the automation and the communication flow between the operator and the automation. Boundary awareness is the operator’s knowledge of the automation’s abilities, its boundaries (what it can or cannot manage), and about consequences if it would go outside of these boundaries. Implicit communication is the unspoken or implied small cues that the operator and the automation can use to communicate with each other. It is proposed that implicit communication can be based on the work patterns of the operator. The knowledge gained through the work in this dissertation can be used as a foundation for further research and design of automation regarding operator knowledge about the automation boundaries and the communication within the team. Denna avhandling utforskar teamwork mellan människa och automation inom flygtrafikledning. Flygtrafikledning är en högriskmiljö där komplex automation introduceras samtidigt som den mänskliga operatören har det juridiska ansvaret. Med ökade krav på produktivitet inom olika industrier (och även inom flygtrafikledning) så introduceras automation för effektiviteten, för att bibehålla säkerheten och för att hålla arbetsbelastningen för den mänskliga operatören inom acceptabla gränser. Tidigare forskning har däremot visat att automationen kan orsaka negativa effekter på den mänskliga operatören och på prestationen, som till exempel att tvinga ut operatören utanför kontrolloopen vilket leder till problem och förvirring. Tidigare forskning föreslår ett starkare samarbete mellan människa och automation där automationen är sedd som en teammedlem för att behålla operatören i loopen. För att uppnå ett sådant samarbete behöver automation vara människo-centrerad, att automation med andra ord är designad för operatörens underliggande behov. Syftet med denna avhandling är att utforska teamwork från olika vinklar inom flygtrafikledning för att förstå hur flygledare jobbar i nuvarande flygtrafikledningsmiljöer och för att förstå hur automation skulle kunna designas för att stödja teamwork mellan människa och automation. Studierna som denna avhandling bygger på har använt sig av intervjuer, simuleringar och enkäter, alla med operativa flygtrafikledare som deltagare. Resultatet tyder på att för både människa-människa teamwork och människa-automations teamwork så är teamwork faktorer så som flexibilitet och ömsesidig övervakning av teammedlemmarnas prestationer viktiga där övervakning av teammedlemmarnas prestationer är speciellt viktigt under stressiga situationer. När man designar automation bör man ta lärdom från teamwork mellan människor. Vidare så identifierar och behandlar arbetet inom denna avhandling två aspekter gällande teamwork mellan människa och automation: gränsmedvetenhet och implicit kommunikation. Dessa aspekter är föreslagna vi att stötta operatörens kunskap om automationen och kommunikationsflödet mellan operatören och automationen. Gränsmedvetenhet är operatörens kunskap om automationens förmågor, dess gränser och dess konsekvenser när automation går utanför dessa gränser. Implicit kommunikation är de outtalade eller implicita ledtrådar som operatören och automationen kan använda för att kommunicera med varandra. Det är föreslaget att implicit kommunikation kan baseras på arbetsmönster från operatören eller från prediktioner från automationen. Kunskapen från denna avhandling kan användas som ett underlagför vidare forskning och design av automation gällande operatörers kunskap om automationens gränser och kommunikationen inom teamet.
Book Synopsis Radiology Noninterpretive Skills: The Requisites eBook by : Hani H Abujudeh
Download or read book Radiology Noninterpretive Skills: The Requisites eBook written by Hani H Abujudeh and published by Elsevier Health Sciences. This book was released on 2017-05-07 with total page 307 pages. Available in PDF, EPUB and Kindle. Book excerpt: Part of the highly respected Requisites series, Radiology Noninterpretive Skills, by Drs. Hani H. Abujudeh and Michael A. Bruno, is a single-volume source of timely information on all of the non-imaging aspects of radiology such as quality and safety, ethics and professionalism, and error management in radiology. Residents and radiologists preparing for the boards and recertification will find this book invaluable, as well as those practitioners wanting to broaden their knowledge and skills in this increasingly important area. - Offers a readable and concise introduction to the essential noninterpretive skills as defined by the IOM, ACR, and other national organizations. - Covers what you need to know about quality and safety; leadership and management; health economics; legal, business, ethics and professionalism; statistical tools; error reporting and prevention; evidence-based imaging; health IT and internet applications; "Image Wisely" and "Imaging 3.0" ACR initiatives; legal issues and malpractice; current and future payment models in radiology; and much more. - Summarizes key information with numerous outlines, tables, ''pearls,'' and boxed material for easy reference. - Provides comprehensive coverage of key "milestones" in training identified by the Accreditation Council for Graduate Medical Education (ACGME). - Fills an important gap for those preparing for the current MOC and ABR exams, covering the many topics touched upon in a major section of the examinations. - Brings together in one source the experience of leading national experts and a select team of expert contributors. - Expert ConsultTM eBook version included with purchase. This enhanced eBook experience allows you to search all of the text, figures, Q&As, and references from the book on a variety of devices.
Book Synopsis Handbook of Human Factors and Ergonomics by : Gavriel Salvendy
Download or read book Handbook of Human Factors and Ergonomics written by Gavriel Salvendy and published by John Wiley & Sons. This book was released on 2012-05-24 with total page 1754 pages. Available in PDF, EPUB and Kindle. Book excerpt: The fourth edition of the Handbook of Human Factors and Ergonomics has been completely revised and updated. This includes all existing third edition chapters plus new chapters written to cover new areas. These include the following subjects: Managing low-back disorder risk in the workplace Online interactivity Neuroergonomics Office ergonomics Social networking HF&E in motor vehicle transportation User requirements Human factors and ergonomics in aviation Human factors in ambient intelligent environments As with the earlier editions, the main purpose of this handbook is to serve the needs of the human factors and ergonomics researchers, practitioners, and graduate students. Each chapter has a strong theory and scientific base, but is heavily focused on real world applications. As such, a significant number of case studies, examples, figures, and tables are included to aid in the understanding and application of the material covered.
Book Synopsis Safety at the Sharp End by : Rhona Flin
Download or read book Safety at the Sharp End written by Rhona Flin and published by CRC Press. This book was released on 2017-05-15 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many 21st century operations are characterised by teams of workers dealing with significant risks and complex technology, in competitive, commercially-driven environments. Informed managers in such sectors have realised the necessity of understanding the human dimension to their operations if they hope to improve production and safety performance. While organisational safety culture is a key determinant of workplace safety, it is also essential to focus on the non-technical skills of the system operators based at the 'sharp end' of the organisation. These skills are the cognitive and social skills required for efficient and safe operations, often termed Crew Resource Management (CRM) skills. In industries such as civil aviation, it has long been appreciated that the majority of accidents could have been prevented if better non-technical skills had been demonstrated by personnel operating and maintaining the system. As a result, the aviation industry has pioneered the development of CRM training. Many other organisations are now introducing non-technical skills training, most notably within the healthcare sector. Safety at the Sharp End is a general guide to the theory and practice of non-technical skills for safety. It covers the identification, training and evaluation of non-technical skills and has been written for use by individuals who are studying or training these skills on CRM and other safety or human factors courses. The material is also suitable for undergraduate and post-experience students studying human factors or industrial safety programmes.
Book Synopsis Human Factors in the Design and Evaluation of Central Control Room Operations by : Neville A. Stanton
Download or read book Human Factors in the Design and Evaluation of Central Control Room Operations written by Neville A. Stanton and published by CRC Press. This book was released on 2009-11-18 with total page 448 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether used for aviation, manufacturing, oil and gas extraction, energy distribution, nuclear or fossil fuel power generation, surveillance or security, all control rooms share two common features. The people operating them are often remote from the processes that they are monitoring and controlling and the operations work 24/7. The twin demands o
Book Synopsis The SAGE Handbook of Industrial, Work & Organizational Psychology, 3v by : Deniz S Ones
Download or read book The SAGE Handbook of Industrial, Work & Organizational Psychology, 3v written by Deniz S Ones and published by SAGE. This book was released on 2021-08-04 with total page 3173 pages. Available in PDF, EPUB and Kindle. Book excerpt: The second edition of this best-selling Handbook presents a fully updated and expanded overview of research, providing the latest perspectives on the analysis of theories, techniques, and methods used by industrial, work, and organizational psychologists. Building on the strengths of the first edition, key additions to this edition include in-depth historical chapter overviews of professional contexts across the globe, along with new chapters on strategic human resource management; corporate social responsibility; diversity, stress, emotions and mindfulness in the workplace; environmental sustainability at work; aging workforces, among many others. Providing a truly global approach and authoritative overview, this three-volume Handbook is an indispensable resource and essential reading for professionals, researchers and students in the field. Volume One: Personnel Psychology and Employee Performance Volume Two: Organizational Psychology Volume Three: Managerial Psychology and Organizational Approaches
Book Synopsis Research Approaches on Workplace Learning by : Christian Harteis
Download or read book Research Approaches on Workplace Learning written by Christian Harteis and published by Springer Nature. This book was released on 2022-03-01 with total page 458 pages. Available in PDF, EPUB and Kindle. Book excerpt: The volume comprises a variety of research approaches that seek to explore and understand employees’ learning and development through and for work. Working life reveals challenges through technological, economic and societal development that can only rudimentarily be addressed by formal education and training. Workplace learning becomes more and more important for employees and enterprises to successfully cope with these challenges. Workplace learning is a steadily growing field of educational research but it lacks so far a scholastic canon – there is rather a diversity of research approaches. This volume reflects this diversity by bringing together researchers from different countries and different theoretical backgrounds, presenting their current research on topics that all are relevant for understanding presages, processes and outcomes of workplace learning. Hence, this volume is of relevance for researchers as well as practitioners in the field and policy makers.
Book Synopsis The 4 Stages of Psychological Safety by : Timothy R. Clark
Download or read book The 4 Stages of Psychological Safety written by Timothy R. Clark and published by Berrett-Koehler Publishers. This book was released on 2020-03-03 with total page 189 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is the first practical, hands-on guide that shows how leaders can build psychological safety in their organizations, creating an environment where employees feel included, fully engaged, and encouraged to contribute their best efforts and ideas. Fear has a profoundly negative impact on engagement, learning efficacy, productivity, and innovation, but until now there has been a lack of practical information on how to make employees feel safe about speaking up and contributing. Timothy Clark, a social scientist and an organizational consultant, provides a framework to move people through successive stages of psychological safety. The first stage is member safety-the team accepts you and grants you shared identity. Learner safety, the second stage, indicates that you feel safe to ask questions, experiment, and even make mistakes. Next is the third stage of contributor safety, where you feel comfortable participating as an active and full-fledged member of the team. Finally, the fourth stage of challenger safety allows you to take on the status quo without repercussion, reprisal, or the risk of tarnishing your personal standing and reputation. This is a blueprint for how any leader can build positive, supportive, and encouraging cultures in any setting.
Book Synopsis How Could This Happen? by : Jan U. Hagen
Download or read book How Could This Happen? written by Jan U. Hagen and published by Springer. This book was released on 2018-07-26 with total page 303 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first comprehensive reference work on error management, blending the latest thinking with state of the art industry practice on how organizations can learn from mistakes. Even today the reality of error management in some organizations is simple: “Don’t make mistakes. And if you do, you’re on your own unless you can blame someone else.” In most, it has moved on but it is still often centered around quality control, with Six Sigma Black Belts seeking to eradicate errors with an unattainable goal of zero. But the best organizations have gone further. They understand that mistakes happen, be they systemic or human. They have realized that rather than being stigmatized, errors have to be openly discussed, analyzed, and used as a source for learning. In How Could This Happen? Jan Hagen collects insights from the leading academics in this field – covering the prerequisites for error reporting, such as psychological safety, organizational learning and innovation, safety management systems, and the influence of senior leadership behavior on the reporting climate. This research is complemented by contributions from practitioners who write about their professional experiences of error management. They provide not only ideas for implementation but also offer an inside view of highly demanding work environments, such as flight operations in the military and operating nuclear submarines. Every organization makes mistakes. Not every organization learns from them. It’s the job of leaders to create the culture and processes that enable that to happen. Hagen and his team show you how.
Book Synopsis Highly Effective Manager in a Minute by : Gajanan Shirke
Download or read book Highly Effective Manager in a Minute written by Gajanan Shirke and published by Notion Press and shroff publishiners . This book was released on with total page 125 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book includes empirical research and case studies embracing human capital, relational capital and structural capital in context to Hospitality and service sectors. From a learning and managerial perspective, the book will identify effective managerial practices in hospitality and varied service sectors significant for sustaining business performance and competitive advantage. Managerial Skills book covers , Role – Many Managers have been playing the Managerial role for a long time but are really not aware of what’s the difference between their role, that of a leader and that of a Supervisor. The awareness that such sessions create make some of them realize that they land up executing when they should be managing the executioners! Interpersonal Style – We all behave in a specific manner based on our personality. This behavior may help or impede our interpersonal relationships. Our Managerial Skills Training sessions are a huge eye opener in this area and give the participants direction into what they need to work on. It also makes them aware of the behavioral styles of others and how they may come across to the people around them. Apart from this, it also equips them with a tried and tested tool on handling conflict effectively. Motivation – Keeping your team motivated is prime for any Manager. However, Managers sometimes lose track of what they need to do to provide that motivation to different team members. After all, what motivates one may not motivate the other! Time Management – Ensuring that we get the most out of our day and also help our team members do the same is again very important. Our Managerial Skills Training throws light on aspects of planning and prioritization that can help Managers improve productivity. Goal Setting – Imagine having a team where the members are headed in different directions. That’s really not going to help you fulfill your team or organizational goals! Therefore defining these goals and defining them smartly for team members to follow is something that we teach during these sessions.
