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Support Team Lead Critical Questions Skills Assessment
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Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
Book Synopsis Leadership and Management Skills for Long-Term Care by : Deanna Gray-Miceli, PhD, GNP-BC, FGSA, FAANP, FNAP, FAAN
Download or read book Leadership and Management Skills for Long-Term Care written by Deanna Gray-Miceli, PhD, GNP-BC, FGSA, FAANP, FNAP, FAAN and published by Springer Publishing Company. This book was released on 2008-04-18 with total page 269 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designated a Doody's Core Title! While the scope of long-term care settings has expanded from nursing homes and home care agencies to assisted living facilities and community-based health services, the training for nurses, managers and administrators, medical directors, and other professionals who work in these facilities is often fragmented. This book was developed to fill a widely-recognized gap in the management and leadership skills of RNs needed to improve the quality of long-term care. The book is based around learning modules in leadership and management competencies that were site-tested in three types of long-term care settings and revised based on the resulting feedback. Several of the nurse experts involved in the project contribute to this book. The leadership modules cover team building, communication, power and negotiation, change theory and process, management direction and design, and management that moves from conflict to collaboration. Two additional modules cover cultural competence and principles of teaching and learning related to adult education in the long-term care environment. Together, these skills will enhance the nurse's ability to build and interact with the geriatric care team, resolve conflict, negotiate for solutions, develop collaboration, and teach and mentor nurses and nursing assistants.
Book Synopsis Interview Questions and Answers by : Richard McMunn
Download or read book Interview Questions and Answers written by Richard McMunn and published by How2Become Ltd. This book was released on 2013-05 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Total Leadership by : Stewart Friedman
Download or read book Total Leadership written by Stewart Friedman and published by Harvard Business Review Press. This book was released on 2014-08-19 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: National Bestseller “Students talk about Stewart D. Friedman, a management professor at the Wharton School, with a mixture of earnest admiration, gratitude and rock star adoration.” —New York Times In this national bestseller, Stew Friedman gives you the tools you need to achieve “four-way wins”—improved performance in all domains of life: work, home, community, and self. Friedman, celebrated professor and founding director of the Wharton School’s Leadership Program and its Work/Life Integration Project, explains how three simple yet potent principles—be real, be whole, and be innovative—can help you, no matter what your age or what you do for work, become a better leader and have a richer life. In this engaging adaptation of his hands-on Wharton course, he offers step-by-step instruction to help you create positive, sustainable change in your world. This proven, programmatic method teaches you how to produce stronger results at work, find clearer purpose, feel less stressed, strengthen connections with the people who matter most to you, contribute further to important causes, and gain greater support for your vision of your future. If you’re ready to learn to lead in all parts of your life—this is the book for you. For a full array of Total Leadership tips and tools, visit totalleadership.org. Also look for Stew Friedman’s book, Leading the Life You Want, which builds on Total Leadership by profiling well-known leaders—from Bruce Springsteen to Michelle Obama—who exemplify its principles and demonstrate how success in your work is accomplished not at the expense of the rest of your life, but as the result of meaningful attachments to all its parts.
Book Synopsis EBOOK: Leadership and Change for the Health Professional by : Elizabeth A. Curtis
Download or read book EBOOK: Leadership and Change for the Health Professional written by Elizabeth A. Curtis and published by McGraw Hill. This book was released on 2017-06-16 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leadership and Change for the Health Professional will provide health professionals with the latest thinking on leadership theory and research. It highlights the issues that can block successful healthcare leadership initiatives, and explores ways of constructively engaging with the opportunities provided by change. Each chapter draws out practical lessons for effective and efficient leadership of care that is compassionate and safe. Leaders and students at all levels will be able to use this book to expand their leadership repertoire in a text that engages with many themes, including: • The basics of leadership and the idea of leadership as a "calling" • Motivating employees • Implicit leadership theory • Developing trust • Building learning organisations • Gender and equality • Planning and organising change in healthcare • Leading change The links between the theory and practice of healthcare leadership are skilfully explored with examples of research implemented in practice, and the textbook further equips your study with helpful summaries and suggestions for further reading. This is essential reading for all healthcare professionals in clinical practice as well as students studying or engaged in research on health care management and leadership. With a foreword by Thomas Garavan, Edinburgh Napier Business School, UK. "Amongst the vast number of leadership texts published every year this book stands out. It has been edited with considerable care by two highly respected scholars in the field to make it accessible to all those interested in, and practising, leadership, whether healthcare professionals or students. It is well organised and moves seamlessly to address many important questions about the nature of leadership, including important questions of ethics, gender, trust, motivation, innovation, teams, and distributed leadership. The final section focuses on leading change in healthcare, a critical element of leadership practice in today’s world. Too many leadership books ignore context. This book, however, is firmly rooted in the healthcare context, and aspires to help professionals in this sector to reflect deeply on the complexities of leading through uncertain times. Whilst each chapter stands alone, the book’s merit is in offering multiple perspectives. Curtis and Cullen have encouraged the book’s contributors to address the big debates and themes in healthcare leadership today, whilst keeping in sharp focus the practice of leadership." Sharon Turnbull, Visiting Professor, Lancaster University Management School, UK "In Leadership and Change for the Health Professional, Elizabeth Curtis and John Cullen have crafted an exceptionally timely collection of practically-based research insights. As global healthcare systems face disruptive and often uncomfortable forces for change, this book tackles complex topics that health leaders must understand. While oriented toward generative practice and creative leadership skills, Curtis and Cullen do not shy away from engaging with controversial aspects of leadership development, such as bias, gendered practice, or even clinical failure, making it a valuable resource for educators and practitioners alike. Accessible and lively, Leadership and Change for the Health Professional is a successful blend of current issues with a visionary future." Kathy Lund Dean, Board of Trustees Distinguished Professor of Leadership & Ethics, Gustavus Adolphus College, USA "Curtis and Cullen bring together a comprehensive overview of leadership, from its historical development up to its role within the current healthcare context, presented by a variety of scholars. The particular challenges and demands faced by leaders and those who aspire to lead are discussed within and it addresses the many facets of leadership approaches. Anyone interested in the development of leadership and change will find this particularly stimulating and a valuable text for academic and students alike." Alison H James, School of Healthcare Sciences, Cardiff University, UK "This book covers many aspects of leadership, which are timely in nature and directly relevant to health professionals. The contributors are highly respected and offer different perspectives on this complex issue. We need to encourage practitioners to see themselves as leaders – this evidence-based text will serve to guide them in this quest. De-emphasising the individual leadership qualities and including those of teams makes this book stand out from others. The NHS features prominently but despite this, readers from other countries should be able to easily transfer the content to their own health services. The useful websites at the end of each chapter provide further direction for readers. This is a text that is written with a very positive stance, even though the difficulties of being a leader are not ignored. It ends with a discussion on the vision for leadership – at individual, team and organisational levels. Lots to read, absorb and you can do this a chapter at a time which is great." Professor Bridie Kent, Head of School of Nursing and Midwifery, Plymouth University, UK "This book addresses an important topic, where there is huge scope to add value. This is partly due to the scale of the NHS. The language makes the text accessible to professionals as well as academics. It is also good to see that the issue of learning organisations is addressed, as well as impact of leadership on patients." Professor John G Burgoyne, Lancaster University Management School, UK "Leadership and Change for the Health Professional is a timely and authoritative academic and professional exposition of the challenges for clinicians and healthcare managers in carrying out their management roles in our modern medical and healthcare systems. Its focus on change is both apt and relevant in the context of the dynamic development of our healthcare structures." Niamh Brennan, Michael MacCormac Professor of Management, University College Dublin
Book Synopsis Everyone Deserves a Great Manager by : Scott Jeffrey Miller
Download or read book Everyone Deserves a Great Manager written by Scott Jeffrey Miller and published by Simon & Schuster. This book was released on 2019-10-08 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how to become a great manager in this Wall Street Journal bestseller from the leadership experts at FranklinCovey. The essential guide when you make the challenging yet rewarding leap to manager. Based on nearly a decade of research on what makes managers successful, Everyone Deserves a Great Manager includes field-tested tips, techniques, and the top advice from hundreds of thousands of managers all over the world. Organized by the four main roles every manager fills, this must-read guide focuses on how to lead yourself, people, teams, and change to success. No matter what your current problem or time constraint, pick up a helpful tip in ten minutes or glean an entire skillset by developing people skills and clarity through straightforward advice. Dive into common managerial tasks like one-on-ones, giving feedback, delegating, hiring, building team culture, and leading remote teams, with useful worksheets and a list of questions for your next interview. An approachable, engaging style using real-world stories, Everyone Deserves a Great Manager provides the blueprint for becoming the great manager every team deserves.
Book Synopsis Developing Human Service Leaders by : Deborah Harley-McClaskey
Download or read book Developing Human Service Leaders written by Deborah Harley-McClaskey and published by SAGE Publications. This book was released on 2015-12-24 with total page 315 pages. Available in PDF, EPUB and Kindle. Book excerpt: This empowering text for human services students covers the skills and behaviors essential for leaders to manage themselves, their teams, and the organization. Using a unique coaching voice, the book follows a Reflection–Diagnosis–Prescription approach for leadership development with exercises built into the dialogue. The final chapter, Prognosis, offers a workbook-style exercise to help students make a personal change.
Book Synopsis Leadership for Health Professionals: Theory, Skills, and Applications by : () (Jerry) R. R. R. Ledlow
Download or read book Leadership for Health Professionals: Theory, Skills, and Applications written by () (Jerry) R. R. R. Ledlow and published by Jones & Bartlett Learning. This book was released on 2017-02-09 with total page 532 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leadership for Health Professionals, Third Edition is the first textbook of its kind to apply classical knowledge of leadership theory and time-honored best practices of industry leaders to a health organization context. This comprehensive and well-organized text is grounded in real-world applications of theoretical concepts, and focuses on practical examples of leadership in actual healthcare scenarios.
Book Synopsis Manual of Dietetic Practice by : Joan Gandy
Download or read book Manual of Dietetic Practice written by Joan Gandy and published by John Wiley & Sons. This book was released on 2019-06-13 with total page 1035 pages. Available in PDF, EPUB and Kindle. Book excerpt: The authoritative guide for dietetic students and both new and experienced dietitians – endorsed by the British Dietetic Association Now in its sixth edition, the bestselling Manual of Dietetic Practice has been thoroughly revised and updated to include the most recent developments and research on the topic. Published on behalf of the British Dietetic Association, this comprehensive resource covers the entire dietetics curriculum, and is an ideal reference text for healthcare professionals to develop their expertise and specialist skills in the realm of dietetic practice. This important guide includes: The latest developments and scientific evidence in the field New data on nutrition and health surveillance programs Revised and updated evidence-based guidelines for dietetic practice An exploration of how Public Health England has influenced the field Practical advice on public health interventions and monitoring A companion website with helpful materials to support and develop learning Written for dietitians, clinical nutritionists, and other healthcare professionals by leading dietitians and other professionals, the Manual of Dietetic Practice continues to provide a crucial resource for experts and novices alike.
Book Synopsis Leadership in Nursing Practice by : Timothy Porter-O'Grady
Download or read book Leadership in Nursing Practice written by Timothy Porter-O'Grady and published by Jones & Bartlett Publishers. This book was released on 2015-02-11 with total page 618 pages. Available in PDF, EPUB and Kindle. Book excerpt: Each new print copy includes Navigate 2 Advantage Access that unlocks a comprehensive and interactive eBook, student practice activities and assessments, a full suite of instructor resources, and learning analytics reporting tools. Leadership in Nursing Practice: Changing the Landscape of Healthcare, Second Edition provides nursing students with the leadership skill-set they will need when entering the field. This text distinguishes between leadership and management and emphasizes translation applications that prepare the student for transition into leadership roles. Leadership in Nursing Practice covers many different topics including leadership, transitioning to the professional role, time management, finance/fiscal management, communication/negotiation, ethical decision making, career management, and much more! Features: Definition of Theoretical Underpinning Strengths and Weaknesses of different approaches Case Scenarios Figures/Tables Key Points Real-life Examples End of Chapter Assessments
Book Synopsis Population Health Analytics by : Martha L. Sylvia
Download or read book Population Health Analytics written by Martha L. Sylvia and published by Jones & Bartlett Learning. This book was released on 2021-08-02 with total page 576 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the focus of the health care delivery system continues to move toward a coordinated and accountable system, there is an increasing need for a single resource that focuses on analytics for population health. Population Health Analytics addresses that need by providing detailed information and a “how to” guide for achieving population health analytics. Comprehensive, current, and practical, this logically organized text builds from understanding data sources, to contextualizing data, modeling data, and gleaning insights from that data, which is a natural progression for organizations in progressing to higher levels of analytic capabilities. Furthermore, these frameworks for the population health process and analytics are grounded in an evidence base that is also aligned with theories and processes used in healthcare disciplines. This first of its kind text will prepare students to improve health outcomes, understand patterns of health behavior and more.
Download or read book Adaptive team leadership written by and published by . This book was released on 2008 with total page 412 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Front Office Management for the Veterinary Team E-Book by : Heather Prendergast
Download or read book Front Office Management for the Veterinary Team E-Book written by Heather Prendergast and published by Elsevier Health Sciences. This book was released on 2018-12-20 with total page 418 pages. Available in PDF, EPUB and Kindle. Book excerpt: - NEW! Strategic Planning chapter discusses how to strategically plan for the successful future of the veterinary hospital, and will include details on growing the practice, planning the workforce, meeting consumer needs, and increasing the value of the practice. - NEW! The Leadership Team chapter discusses how leadership affects the paraprofessional staff, provides suggestions for effective leadership strategies, and methods to set expectations for employees, including attracting and retaining employees, leveraging, empowering and driving employee engagement. - NEW! Standard Operating Procedures provides a checklist of important tasks associated with that chapter that must be addressed/completed in the veterinary practice setting.
Book Synopsis Acute Care Nursing by : Julia Gilbert
Download or read book Acute Care Nursing written by Julia Gilbert and published by Cambridge University Press. This book was released on 2018-08 with total page 285 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text equips students with foundational knowledge of the pathophysiology, treatment and legal and ethical issues associated with common acute conditions. Through the person-centred, collaborative care approach, students will also learn effective communication and cultural competency skills that are essential for nurses in any practice context.
Book Synopsis Team Leadership and Partnering in Nursing and Health Care by : Cynthia Armstrong Persily, PhD, RN, FAAN
Download or read book Team Leadership and Partnering in Nursing and Health Care written by Cynthia Armstrong Persily, PhD, RN, FAAN and published by Springer Publishing Company. This book was released on 2013-06-28 with total page 271 pages. Available in PDF, EPUB and Kindle. Book excerpt: "I enjoyed this book. It provides excellent information on the current use of healthcare teams and partnerships. It is a worthwhile resource for anyone interested in developing and working with healthcare teams." Score: 100, 5 Stars.--Doody's Medical Reviews Teamwork is an undisputed asset for reducing nursing and medical errors, improving quality of patient care, resolving workload issues, and avoiding burnout. This text helps to foster the leadership expertise and partnerships that will facilitate the delivery of the highest-quality care. It based on the time-tested wisdom that leadership knowledge, skills and, competencies gained by training a group of nurses in the same organization rather than a single nurse are much more likely to result in genuine organizational transformation. It is the only text available to focus in depth on building and maintaining effective partnerships, motivating and developing others in the team, organizational analysis, strategizing, communicating, planning and managing change, measuring team and partnership effectiveness through metrics, and leveraging results within and outside of the organization. Case studies across a variety of organizations and environments and drawn from years of nursing team and leadership training, illuminate key points and provide readers with real life examples of the application of key concepts. These include such scenarios as developing a team to create, implement and evaluate a nurse residency program in a large tertiary hospital; creating a cross-agency public health team to plan and deploy rural H1N1 responses; founding a multi-campus team for the creation and implementation of a new BSN curriculum; and leadership in a partnership to support the legislative creation of a nursing workforce center. Learning objectives, tables, charts, models, and questions for thought in each chapter reinforce information in the text. Plentiful references provide opportunities for further study. Authored by a noted expert in education, team building, and policy making in nursing and health care, the book will be of value to emerging and seasoned leaders and graduate educators and students, including CNL, DNP, and NPs. Key Features: Examines, in depth, team leadership and professional, clinical, and educational partnering in and for nursing Features real-life case studies in diverse practice and academic centers Offers a practical approach to applying team leadership and partnership concepts when facilitating health care change Reviews team models and skills, how to take action, issues and challenges along the way, measuring results, and applying leverage to sustain gains Presents information in a concise, step-by-step format replete with learning objectives, tables, charts, and questions for thought
Book Synopsis Leadership in Nursing Practice by : Daniel Weberg
Download or read book Leadership in Nursing Practice written by Daniel Weberg and published by Jones & Bartlett Learning. This book was released on 2018-02-14 with total page 624 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leadership in Nursing Practice: Changing the Landscape of Health Care, Third Edition provides nursing students with the leadership skill-set they will need when entering the field.
Book Synopsis Leadership and Management Compendium by : David Obatomi
Download or read book Leadership and Management Compendium written by David Obatomi and published by AuthorHouse. This book was released on 2024-09-04 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: A complete dependence on capable leadership is one of few things every organisation has in common. In the absence of talented leadership, the workforce – and by extension the entire business – cannot achieve its full potential. Leadership & Management are two very different concepts, though are intrinsically interconnected. For an organisation to perform at its best, a strategic combination of both Leadership & Management is required. It’s one thing to master the art of effective delegation, instruction and supervision. It’s something else entirely to inspire a workforce to achieve more by setting a strong example. To become a talented manager and an inspiring leader is to enjoy extraordinary career prospects worldwide. This booklet is a compilation of all the assignments and answers provided through thorough research using a wide range of resources. It is anticipated that the compendium will be a valuable document to consult for anyone aspiring to be ab excellent managers or leaders in their organisation.