Successful Enquiry Answering Every Time 7th Edition

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Successful Enquiry Answering Every Time, 7th edition

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Author : Tim Buckley Owen
Publisher : Facet Publishing
ISBN 13 : 1783301937
Total Pages : 208 pages
Book Rating : 4.7/5 (833 download)

Book Synopsis Successful Enquiry Answering Every Time, 7th edition by : Tim Buckley Owen

Download or read book Successful Enquiry Answering Every Time, 7th edition written by Tim Buckley Owen and published by Facet Publishing. This book was released on 2017-04-11 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Successful Enquiry Answering Every Time is designed to guide information professionals through all the stages of research, from finding out what the enquirer really wants, to providing a polished, value-added answer. When people want to satisfy their immediate curiosity they’re much more likely to use a search engine on their mobile device than ask their local library. But while the days of personal intervention in this kind of enquiry are inevitably numbered, the professional skills that underpin them are not. This book uses technology as the enabler of the thought processes that information professionals need to engage in when answering enquiries, and makes the case that new technology, far from making them irrelevant, raises the skill stakes for all. Now in its 7th edition, this book is fully updated to cover new skills, such as: employing critical thinking to manipulate, categorise and prioritise raw search resultsusing strategic reading and abstracting techniques to identify and summarise the essential information the enquirer needs from the retrieved documentsdrawing on established story-telling practice to present research results effectively – whether orally or in writingworking to the POWER model: plan, organise, write, edit, review. This book is ideal for anyone who has to answer enquiries from users in any information role; those working in contact centres who are dealing with information enquiries, processing transactions or trouble-shooting technical issues; and information professionals working on enquiry desks in large or small academic, public, school or special libraries.

Reference and Information Services

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Author : Kay Ann Cassell
Publisher : American Library Association
ISBN 13 : 083891568X
Total Pages : 448 pages
Book Rating : 4.8/5 (389 download)

Book Synopsis Reference and Information Services by : Kay Ann Cassell

Download or read book Reference and Information Services written by Kay Ann Cassell and published by American Library Association. This book was released on 2019-01-04 with total page 448 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designed to complement every introductory library reference course, this is the perfect text for students and librarians looking to expand their personal reference knowledge, teaching failsafe methods for identifying important materials by matching specific types of questions to the best available sources, regardless of format. Guided by a national advisory board of educators and practitioners, this thoroughly updated text expertly keeps up with new technologies and practices while remaining grounded in the basics of reference work. Chapters on fundamental concepts, major reference sources, and special topics provide a solid foundation; the text also offers fresh insight on core issues, including ethics, readers' advisory, information literacy, and other key aspects of reference librarianship;selecting and evaluating reference materials, with strategies for keeping up to date;assessing and improving reference services;guidance on conducting reference interviews with a range of different library users, including children and young adults;a new discussion of reference as programming;important special reference topics such as Google search, 24/7 reference, and virtual reference; anddelivering reference services across multiple platforms As librarians experience a changing climate for all information services professionals, in this book Cassell and Hiremath provide the tools needed to manage the ebb and flow of changing reference services in today's libraries.

Library and Information Science

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Author : Michael F. Bemis
Publisher : American Library Association
ISBN 13 : 0838911854
Total Pages : 304 pages
Book Rating : 4.8/5 (389 download)

Book Synopsis Library and Information Science by : Michael F. Bemis

Download or read book Library and Information Science written by Michael F. Bemis and published by American Library Association. This book was released on 2014 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: This unique annotated bibliography is a complete, up-to-date guide to sources of information on library science, covering recent books, monographs, periodicals and websites, and selected works of historical importance. In addition to compiling an invaluable list of sources, Bemis digs deeper, examining the strengths and weaknesses of key works. A boon to researchers and practitioners alike, this bibliography Includes coverage of subjects as diverse and vital as the history of librarianship, its development as a profession, the ethics of information science, cataloging, reference work, and library architecture Encompasses encyclopedias, dictionaries, directories, photographic surveys, statistical publications, and numerous electronic sources, all categorized by subject Offers appendixes detailing leading professional organizations and publishers of library and information science literature This comprehensive bibliography of English-language resources on librarianship, the only one of its kind, will prove invaluable to scholars, students, and anyone working in the field.

Year Book

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Author : Library Association
Publisher :
ISBN 13 :
Total Pages : 518 pages
Book Rating : 4.3/5 (91 download)

Book Synopsis Year Book by : Library Association

Download or read book Year Book written by Library Association and published by . This book was released on 1997 with total page 518 pages. Available in PDF, EPUB and Kindle. Book excerpt: List of members in each volume.

The One-person Library

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Author :
Publisher :
ISBN 13 :
Total Pages : 470 pages
Book Rating : 4.3/5 (91 download)

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Download or read book The One-person Library written by and published by . This book was released on 2002 with total page 470 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Good Small Business Guide 2013, 7th Edition

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Author : Bloomsbury Publishing
Publisher : A&C Black
ISBN 13 : 1408178842
Total Pages : 600 pages
Book Rating : 4.4/5 (81 download)

Book Synopsis Good Small Business Guide 2013, 7th Edition by : Bloomsbury Publishing

Download or read book Good Small Business Guide 2013, 7th Edition written by Bloomsbury Publishing and published by A&C Black. This book was released on 2013-06-30 with total page 600 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fully updated for this 7th annual edition, the Good Small Business Guide 2013 is packed with essential advice for small business owners or budding entrepreneurs. Offering help on all aspects of starting, running and growing a small business, including: planning, setting up or acquiring a business, getting to grips with figures, marketing, selling online, and managing yourself and others. Containing over 140 easy-to-read articles and an extensive information directory this fully updated guide offers help on all aspects of starting and growing a small business. Features a foreword from the National Chairman of the Federation of Small Businesses.

Flexible Query Answering Systems

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Author : Henrik Legind Larsen
Publisher : Springer Science & Business Media
ISBN 13 : 3540346384
Total Pages : 730 pages
Book Rating : 4.5/5 (43 download)

Book Synopsis Flexible Query Answering Systems by : Henrik Legind Larsen

Download or read book Flexible Query Answering Systems written by Henrik Legind Larsen and published by Springer Science & Business Media. This book was released on 2006-05-30 with total page 730 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the refereed proceeding of the 7th International Conference on Flexible Query Answering Systems, FQAS 2006, held in Milan, Italy in June 2006. The 60 revised full papers presented were carefully reviewed and selected from numerous submissions. The papers are organized in topical sections on flexibility in database management and quering, vagueness and uncertainty in XML quering and retrieval, information retrieval and filtering, multimedia information access, user modeling and personalization, knowledge and data extraction, intelligent information extraction from text, and knowledge representation and reasoning.

The Cumulative Book Index

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Author :
Publisher :
ISBN 13 :
Total Pages : 2362 pages
Book Rating : 4.3/5 (91 download)

Book Synopsis The Cumulative Book Index by :

Download or read book The Cumulative Book Index written by and published by . This book was released on 1998 with total page 2362 pages. Available in PDF, EPUB and Kindle. Book excerpt: A world list of books in the English language.

Successful Enquiry Answering Every Time

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Author : Tim Buckley Owen
Publisher : Facet Publishing
ISBN 13 : 185604811X
Total Pages : 177 pages
Book Rating : 4.8/5 (56 download)

Book Synopsis Successful Enquiry Answering Every Time by : Tim Buckley Owen

Download or read book Successful Enquiry Answering Every Time written by Tim Buckley Owen and published by Facet Publishing. This book was released on 2012-05-18 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: This best-selling 'one-stop' practical guide is designed to help all information professionals become self-sufficient in answering enquiries. Step by step, the book guides the reader through all stages of research, from finding out what the enquirer really wants to providing a polished, value-added answer. There’s an emphasis throughout on how to make the best use of limited resources – and a final chapter offers practical advice on how to set up an enquiry service from scratch or revive a run-down one. This fully updated sixth edition features a brand new chapter on remote enquiry handling by email, SMS and instant messaging. It has cutting-edge coverage of developments in mobile media, social networking, microblogging and e-books. The new Starter Sources section provides an essential and up-to-date list of quality-checked reference sources, on the web and in print. In this edition: • What do they really want? (How to make sure you really understand the question.) • Flying blind. (Why remote enquiry handling is different.) • Getting started (Dealing with the panic – thinking clearly.) • Smarter searching. (Tips for efficient search strategies.) • Help! Everything’s going wrong. (When you can’t find the answer and you’re running out of time.) • Success! Now let's add some value. (Presenting your answer well is part of the job.) • Setting up – how do you start? (Establishing your own enquiry service from scratch.) • Choosing your toolkit. (Resources that you’ll need to run your enquiry service.) Readership: Ideal for anyone who has to answer enquiries from users in any environment, this essential manual is suitable for use in large or small libraries and information units. Anyone working in a contact centre – dealing with information enquiries or processing transactions or trouble-shooting technical issues – should find it useful too. And it's particularly valuable for information professionals and those working on enquiry desks in academic, public, school and special libraries. It doesn’t matter whether your job is actually finding answers for people or helping others find the answers for themselves. This book is for you.

The Poultry Tribune

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Author :
Publisher :
ISBN 13 :
Total Pages : 750 pages
Book Rating : 4.E/5 ( download)

Book Synopsis The Poultry Tribune by :

Download or read book The Poultry Tribune written by and published by . This book was released on 1899 with total page 750 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Replies [afterw.] The Oracle

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Author :
Publisher :
ISBN 13 :
Total Pages : 856 pages
Book Rating : 4.R/5 (5 download)

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The Magazine of Art

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Author :
Publisher :
ISBN 13 :
Total Pages : 384 pages
Book Rating : 4.3/5 ( download)

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Download or read book The Magazine of Art written by and published by . This book was released on 1897 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Synoptic Report of the Proceedings of the Legislative Assembly

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Author : New Brunswick. Legislative Assembly
Publisher :
ISBN 13 :
Total Pages : 328 pages
Book Rating : 4.:/5 ( download)

Book Synopsis Synoptic Report of the Proceedings of the Legislative Assembly by : New Brunswick. Legislative Assembly

Download or read book Synoptic Report of the Proceedings of the Legislative Assembly written by New Brunswick. Legislative Assembly and published by . This book was released on 1912 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Network Reshapes the Library

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Author : Lorcan Dempsey
Publisher : American Library Association
ISBN 13 : 0838919979
Total Pages : 320 pages
Book Rating : 4.8/5 (389 download)

Book Synopsis The Network Reshapes the Library by : Lorcan Dempsey

Download or read book The Network Reshapes the Library written by Lorcan Dempsey and published by American Library Association. This book was released on 2014-08-18 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: Since he began posting in 2003, Dempsey has used his blog to explore nearly every important facet of library technology, from the emergence of Web 2.0 as a concept to open source ILS tools and the push to web-scale library management systems.

Last Lecture

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Author : Perfection Learning Corporation
Publisher : Turtleback
ISBN 13 : 9781663608192
Total Pages : pages
Book Rating : 4.6/5 (81 download)

Book Synopsis Last Lecture by : Perfection Learning Corporation

Download or read book Last Lecture written by Perfection Learning Corporation and published by Turtleback. This book was released on 2019 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Musical Courier and Review of Recorded Music

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Author :
Publisher :
ISBN 13 :
Total Pages : 1294 pages
Book Rating : 4.0/5 (975 download)

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Download or read book Musical Courier and Review of Recorded Music written by and published by . This book was released on 1917 with total page 1294 pages. Available in PDF, EPUB and Kindle. Book excerpt:

British Bee Journal & Bee-keepers Adviser

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Publisher :
ISBN 13 :
Total Pages : 556 pages
Book Rating : 4.E/5 ( download)

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Download or read book British Bee Journal & Bee-keepers Adviser written by and published by . This book was released on 1882 with total page 556 pages. Available in PDF, EPUB and Kindle. Book excerpt: