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Study Of Perceptions Of Overnight Delivery Companies
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Book Synopsis Your Customers' Perception of Quality by : Baboo Kureemun
Download or read book Your Customers' Perception of Quality written by Baboo Kureemun and published by CRC Press. This book was released on 2011-04-25 with total page 151 pages. Available in PDF, EPUB and Kindle. Book excerpt: A detailed examination of a new concept in customer centricity, this book explores customer perception of quality and how to measure it. The author introduces a ground-breaking model for quantifying the impact that poor perception of quality has on the bottom line. It helps readers understand the importance of customer perception, how they may be misunderstanding this vital component, and how they can look at data collected from a variety of sources - surveys, customer conversations with sales representatives, etc. - and glean a clear understanding of their customers' perception, and the insight necessary to improve it.
Book Synopsis WHO Recommendations on Intrapartum Care for a Positive Childbirth Experience by : World Health Organization
Download or read book WHO Recommendations on Intrapartum Care for a Positive Childbirth Experience written by World Health Organization and published by World Health Organization. This book was released on 2018 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: This up-to-date, comprehensive and consolidated guideline on essential intrapartum care brings together new and existing WHO recommendations that, when delivered as a package, will ensure good-quality and evidence-based care irrespective of the setting or level of health care. The recommendations presented in this guideline are neither country nor region specific and acknowledge the variations that exist globally as to the level of available health services within and between countries. The guideline highlights the importance of woman-centered care to optimize the experience of labor and childbirth for women and their babies through a holistic, human rights-based approach. It introduces a global model of intrapartum care, which takes into account the complexity and diverse nature of prevailing models of care and contemporary practice. The recommendations in this guideline are intended to inform the development of relevant national- and local-level health policies and clinical protocols. Therefore, the target audience includes national and local public health policy-makers, implementers and managers of maternal and child health programs, health care facility managers, nongovernmental organizations (NGOs), professional societies involved in the planning and management of maternal and child health services, health care professionals (including nurses, midwives, general medical practitioners and obstetricians) and academic staff involved in training health care professionals.
Book Synopsis Remote Service Technology Perception and its Impact on Customer-Provider Relationships by : Stefanie Paluch
Download or read book Remote Service Technology Perception and its Impact on Customer-Provider Relationships written by Stefanie Paluch and published by Springer Science & Business Media. This book was released on 2011-10-01 with total page 438 pages. Available in PDF, EPUB and Kindle. Book excerpt: Stefanie Paluch employs multiple qualitative methods to explore the perception of remote services and its impact on customer-provider relationships in USA, Germany and Sweden. She develops a comprehensive model about customers’ holistic remote service experience and derives theoretical propositions that reflect main influence factors.
Book Synopsis Handbook of Services Marketing and Management by : Teresa Swartz
Download or read book Handbook of Services Marketing and Management written by Teresa Swartz and published by SAGE. This book was released on 2000 with total page 538 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a comprehensive, practical and theoretical guide to the latest thinking in the foundations of services. The authors present contributions from the world''s leading experts on services marketing and management.'
Book Synopsis The Strategic Designer by : David Holston
Download or read book The Strategic Designer written by David Holston and published by Simon and Schuster. This book was released on 2011-03-31 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: Providing insight on how to be a successful and strategic designer, David Holston answers many of the questions plaguing the profession today, including how to boost efficiency and enhance creativity. The design profession has been asking itself some important questions lately: How do designers deal with the increasing complexity of design problems? What skills do designers need to be competitive in the future? How do designers become co-creators with clients and audiences? How do designers prove their value to business? Designers are looking for ways to stay competitive in the conceptual economy and address the increasing complexity of design problems. By adopting a process that considers collaboration, context and accountability, designers move from 'makers of things' to 'design strategists.' The Strategic Designer shows designers how to build strong client relationships, elevate their standing with clients, increase project success rates, boost efficiency, and enhance their creativity.
Author :United States. Congress. House. Committee on Post Office and Civil Service Publisher : ISBN 13 : Total Pages :816 pages Book Rating :4.0/5 (18 download)
Book Synopsis Oversight Hearings on the U.S. Postal Service by : United States. Congress. House. Committee on Post Office and Civil Service
Download or read book Oversight Hearings on the U.S. Postal Service written by United States. Congress. House. Committee on Post Office and Civil Service and published by . This book was released on 1990 with total page 816 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Studies in the Sociology of Population by : Jon Anson
Download or read book Studies in the Sociology of Population written by Jon Anson and published by Springer. This book was released on 2019-01-23 with total page 373 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents a cross section of the work and concerns of social demographers worldwide, covering a broad range of topics from social structure through population structure to social policy; from fertility and mortality through migration to the way in which organisations deal with the demographic environment in which they operate. Topics addressed also include morbidity and health profiles and transitions, as well as policies and programs concerned with these and other issues. The volume touches on some of the major links between population and societal dynamics. It addresses demographic patterns and issues from micro-level, meso-level, and macro-level perspectives and helps put into focus the past, present and future of the mutual relations between population dynamics and societal responses. With a unique introductory chapter discussing the global unevenness of population growth today, its associations with inequality and the challenges it presents for the future, and a truly international approach to social and demographic change and policy responses, this book will serve as a valuable resource for professionals and students in sociology, demography, social policy and local governance.
Author :Management Association, Information Resources Publisher :IGI Global ISBN 13 :1799889580 Total Pages :1964 pages Book Rating :4.7/5 (998 download)
Book Synopsis Research Anthology on E-Commerce Adoption, Models, and Applications for Modern Business by : Management Association, Information Resources
Download or read book Research Anthology on E-Commerce Adoption, Models, and Applications for Modern Business written by Management Association, Information Resources and published by IGI Global. This book was released on 2021-04-16 with total page 1964 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the next few years, it is expected that most businesses will have transitioned to the use of electronic commerce technologies, namely e-commerce. This acceleration in the acceptance of e-commerce not only changes the face of business and retail, but also has introduced new, adaptive business models. The experience of consumers in online shopping and the popularity of the digital marketplace have changed the way businesses must meet the needs of consumers. To stay relevant, businesses must develop new techniques and strategies to remain competitive in a changing commercial atmosphere. The way in which e-commerce is being implemented, the business models that have been developed, and the applications including the benefits and challenges to e-commerce must be discussed to understand modern business. The Research Anthology on E-Commerce Adoption, Models, and Applications for Modern Business discusses the best practices, latest strategies, and newest methods for implementing and using e-commerce in modern businesses. This includes not only a view of how business models have changed and what business models have emerged, but also provides a focus on how consumers have changed in terms of their needs, their online behavior, and their use of e-commerce services. Topics including e-business, e-services, mobile commerce, usability models, website development, brand management and marketing, and online shopping will be explored in detail. This book is ideally intended for business managers, e-commerce managers, marketers, advertisers, brand managers, executives, IT consultants, practitioners, researchers, academicians, and students interested in how e-commerce is impacting modern business models.
Author :United States. Congress. Senate. Committee on Governmental Affairs. Subcommittee on Federal Services, Post Office, and Civil Service Publisher : ISBN 13 : Total Pages :308 pages Book Rating :4.F/5 ( download)
Book Synopsis Annual Report of the Postmaster General by : United States. Congress. Senate. Committee on Governmental Affairs. Subcommittee on Federal Services, Post Office, and Civil Service
Download or read book Annual Report of the Postmaster General written by United States. Congress. Senate. Committee on Governmental Affairs. Subcommittee on Federal Services, Post Office, and Civil Service and published by . This book was released on 1989 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Regulatory Delivery by : Graham Russell
Download or read book Regulatory Delivery written by Graham Russell and published by Bloomsbury Publishing. This book was released on 2019-10-17 with total page 505 pages. Available in PDF, EPUB and Kindle. Book excerpt: This ground-breaking book addresses the challenge of regulatory delivery, defined as the way that regulatory agencies operate in practice to achieve the intended outcomes of regulation. Regulatory reform is moving beyond the design of regulation to address what good regulatory delivery looks like. The challenge in practice is to operate a regulatory regime that is both appropriate and effective. Questions of how regulations are received and applied by those whose behaviour they seek to control, and the way they are enforced, are vital in securing desired regulatory outcomes. This book, written by and for practitioners of regulatory delivery, explains the Regulatory Delivery Model, developed by Graham Russell and his team at the UK Department for Business, Energy and Industrial Strategy. The model sets out a framework to steer improvements to regulatory delivery, comprising three prerequisites for regulatory agencies to be able to operate effectively (Governance Frameworks, Accountability and Culture) and three practices for regulatory agencies to be able to deliver societal outcomes (Outcome Measurement, Risk-based Prioritisation and Intervention Choices). These elements are explored by an international group of experts in regulatory delivery reform, with case studies from around the world. Regulatory Delivery is the first product of members of the International Network for Delivery of Regulation.
Book Synopsis Global Perception of Tribal Research in India by : Mahendra Lal Patel
Download or read book Global Perception of Tribal Research in India written by Mahendra Lal Patel and published by Atlantic Publishers & Dist. This book was released on 2002 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Book Global Perception Of Tribal Research In India Is Edited Research Volume Containing Twelve Chapters On Various Research Themes Pertaining To Tribal People Of India.Basically The Book Is A Joint Venture Of Both Indian Social Scientists Including Anthropologists And Ethnologist To Make A Research Volume Out Of A Dozen Of Research Papers On Tribal People And Their Various Problems. They Also Provide Viable Propositions Towards Their Amelioration.
Author :United States. Congress. House. Committee on Government Operations. Government Information, Justice, and Agriculture Subcommittee Publisher : ISBN 13 : Total Pages :204 pages Book Rating :4.0/5 ( download)
Book Synopsis Slower First-class Mail Delivery Standards by : United States. Congress. House. Committee on Government Operations. Government Information, Justice, and Agriculture Subcommittee
Download or read book Slower First-class Mail Delivery Standards written by United States. Congress. House. Committee on Government Operations. Government Information, Justice, and Agriculture Subcommittee and published by . This book was released on 1991 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Synthesis of Freight Research in Urban Transportation Planning by : Genevieve Giuliano
Download or read book Synthesis of Freight Research in Urban Transportation Planning written by Genevieve Giuliano and published by . This book was released on 2013 with total page 98 pages. Available in PDF, EPUB and Kindle. Book excerpt: "TRB's National Cooperative Freight Research Program (NCFRP) Report 23: Synthesis of Freight Research in Urban Transportation Planning explores policies and practices for managing freight activity in metropolitan areas. The primary focus of the report is on "last-mile/first-mile" strategies, but it also addresses strategies affecting environmental issues and trading hubs or nodes. The research used to develop the report looked beyond the United States--mostly, but not exclusively' in Europe and the European BESTUFS (Best Urban Freight Solutions) program--for potentially relevant policies and practices that could be used in the United States"--Publication info.
Book Synopsis Essentials of Business Research Methods by : Joe F. Hair Jr.
Download or read book Essentials of Business Research Methods written by Joe F. Hair Jr. and published by Routledge. This book was released on 2019-11-05 with total page 521 pages. Available in PDF, EPUB and Kindle. Book excerpt: In an era of big data and data analytics, how can managers make decisions based on almost unlimited information, not to mention hiring and retaining individuals with the required data analytics skills? The new fourth edition of Essentials of Business Research Methods explains research methods and analytical techniques for individuals who aren't data scientists. The authors offer a straightforward, hands-on approach to the vital managerial process of gathering and using data to make relevant and timely business decisions. They include critical topics, such as the increasing role of online research, ethical issues, privacy matters, data analytics, customer relationship management, how to conduct information-gathering activities more effectively in a rapidly changing business environment, and more. This is also the only text that includes a chapter on qualitative data analysis, and the coverage of quantitative data analysis is more extensive as well as much easier to understand than in other texts. A realistic continuing case used throughout the book, applied research examples, and ethical dilemma mini cases enable upper-level undergraduate and postgraduate students to see how business research information is used in the real world. This comprehensive textbook is supported by a range of online resources, including instructors’ manuals, PowerPoint slides, and test banks.
Book Synopsis Planning, Implementing, and Evaluating Targeted Communication Programs by : William D. Crano
Download or read book Planning, Implementing, and Evaluating Targeted Communication Programs written by William D. Crano and published by Bloomsbury Publishing USA. This book was released on 1987-06-23 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is well documented, well written, well researched and is up-to-date. It is non-sexist. It is more than a `manual for business communicators.' It is more than a book of `how to's.' And it is more than a book of do's and don'ts. The authors and contributors skillfully draw upon a broad range of social sciences literature and their personal communication experience, both of which make this book invaluable in our understanding of the relationship between communication theory and practice. Beyond that, they offer clear guidelines for effective public communication. Public Relations Review This book discusses the strategy of targeted communication and explains the steps necessary to plan and implement an effective information program. Selnow and Crano both place their recommendations in a communication theory and research perspective and show them to have practical application in real-world programs. They deal not only with the how to's, but with the why's as well.
Book Synopsis Research at the Marketing/entrepreneurship Interface by : Gerald E. Hills
Download or read book Research at the Marketing/entrepreneurship Interface written by Gerald E. Hills and published by . This book was released on 2000 with total page 366 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis College Students' Perceptions of Libraries and Information Resources by : Cathy De Rosa
Download or read book College Students' Perceptions of Libraries and Information Resources written by Cathy De Rosa and published by . This book was released on 2006 with total page 104 pages. Available in PDF, EPUB and Kindle. Book excerpt:
