Street-Level Bureaucracy

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Author :
Publisher : Russell Sage Foundation
ISBN 13 : 1610443624
Total Pages : 263 pages
Book Rating : 4.6/5 (14 download)

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Book Synopsis Street-Level Bureaucracy by : Michael Lipsky

Download or read book Street-Level Bureaucracy written by Michael Lipsky and published by Russell Sage Foundation. This book was released on 1983-06-29 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: Street-Level Bureaucracy is an insightful study of how public service workers, in effect, function as policy decision makers, as they wield their considerable discretion in the day-to-day implementation of public programs.

Conflict, Improvisation, Governance

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Author :
Publisher : Routledge
ISBN 13 : 1317685970
Total Pages : 383 pages
Book Rating : 4.3/5 (176 download)

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Book Synopsis Conflict, Improvisation, Governance by : David Laws

Download or read book Conflict, Improvisation, Governance written by David Laws and published by Routledge. This book was released on 2015-04-10 with total page 383 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict, Improvisation, Governance presents a carefully crafted and edited collection of first hand accounts of diverse public sector and non-profit urban practitioners facing the practical challenges of "doing democracy" in the global/local context of the interconnected major European city of Amsterdam and its region. The book examines street level democratic processes through the experiences of planning and city governance practitioners in community development, youth work, public service delivery, urban public administration, immigration and multi-cultural social policy. These profiles and case studies show widely shared challenges in global and local urban environments, and new, "bottom-up," democratic and improvisational strategies that community members and public officials alike can use to make more inclusive, democratic cities.

Street-Level Governing

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Author :
Publisher : Stanford University Press
ISBN 13 : 1503631869
Total Pages : 450 pages
Book Rating : 4.5/5 (36 download)

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Book Synopsis Street-Level Governing by : Elise Massicard

Download or read book Street-Level Governing written by Elise Massicard and published by Stanford University Press. This book was released on 2022-05-24 with total page 450 pages. Available in PDF, EPUB and Kindle. Book excerpt: Muhtars, the lowest level elected political position in Turkey, hold an ambiguously defined place within the administrative hierarchy. They are public officials, but local citizens do not always associate them with the central government. Street-Level Governing is the first book to investigate how muhtars carry out their role—not only what they are supposed to do, but how they actually operate—to provide an ethnographic study of the state as viewed from its margins. It starts from the premise that the seeming "margin" of state administration is not peripheral at all, but instructive as to how it functions. As Elise Massicard shows, muhtars exist at the intersection of everyday life and the exercise of power. Their position offers a personalized point of contact between citizens and state institutions, enabling close oversight of the citizenry, yet simultaneously projecting the sense of an accessible state to individuals. Challenging common theories of the state, Massicard outlines how the position of the muhtar throws into question an assumed dichotomy between domination and social resistance, and suggests that considerations of circumvention and accommodation are normal attributes of state-society functioning.

When the State Meets the Street

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Author :
Publisher : Harvard University Press
ISBN 13 : 0674545540
Total Pages : 353 pages
Book Rating : 4.6/5 (745 download)

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Book Synopsis When the State Meets the Street by : Bernardo Zacka

Download or read book When the State Meets the Street written by Bernardo Zacka and published by Harvard University Press. This book was released on 2017-09-18 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: Street level discretion -- Three pathologies: the indifferent, the enforcer, and the caregiver -- A gymnastics of the self: coping with the everyday pressures of street-level work -- When the rules run out: informal taxonomies and peer-level accountability -- Impossible situations: on the breakdown of moral integrity at the frontlines of public service

Understanding Street-Level Bureaucracy

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Author :
Publisher : Policy Press
ISBN 13 : 1447313267
Total Pages : 404 pages
Book Rating : 4.4/5 (473 download)

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Book Synopsis Understanding Street-Level Bureaucracy by : Peter L. Hupe

Download or read book Understanding Street-Level Bureaucracy written by Peter L. Hupe and published by Policy Press. This book was released on 2015-07 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book draws together internationally acclaimed scholars from across the world to address the roles of public officials whose jobs involve dealing directly with the public. Covering a broad range of jobs, including the delivery of benefits and services, the regulation of social and economic behavior, and the expression and maintenance of public values, the book presents in-depth discussions of different approaches, the possibilities for discretionary autonomy, and directions for further research in the field.

Street-Level Governing

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Author :
Publisher : Stanford Studies in Middle Eas
ISBN 13 : 9781503628410
Total Pages : 320 pages
Book Rating : 4.6/5 (284 download)

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Book Synopsis Street-Level Governing by : Elise Massicard

Download or read book Street-Level Governing written by Elise Massicard and published by Stanford Studies in Middle Eas. This book was released on 2022-05-24 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: Muhtars, the lowest level elected political position in Turkey, hold an ambiguously defined place within the administrative hierarchy. They are public officials, but local citizens do not always associate them with the central government. Street-Level Governing is the first book to investigate how muhtars carry out their role--not only what they are supposed to do, but how they actually operate--to provide an ethnographic study of the state as viewed from its margins. It starts from the premise that the seeming "margin" of state administration is not peripheral at all, but instructive as to how it functions. As Elise Massicard shows, muhtars exist at the intersection of everyday life and the exercise of power. Their position offers a personalized point of contact between citizens and state institutions, enabling close oversight of the citizenry, yet simultaneously projecting the sense of an accessible state to individuals. Challenging common theories of the state, Massicard outlines how the position of the muhtar throws into question an assumed dichotomy between domination and social resistance, and suggests that considerations of circumvention and accommodation are normal attributes of state-society functioning.

Research Handbook on Street-Level Bureaucracy

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Author :
Publisher : Edward Elgar Publishing
ISBN 13 : 1786437635
Total Pages : 537 pages
Book Rating : 4.7/5 (864 download)

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Book Synopsis Research Handbook on Street-Level Bureaucracy by : Peter Hupe

Download or read book Research Handbook on Street-Level Bureaucracy written by Peter Hupe and published by Edward Elgar Publishing. This book was released on 2019 with total page 537 pages. Available in PDF, EPUB and Kindle. Book excerpt: When the objectives of public policy programmes have been formulated and decided upon, implementation seems just a matter of following instructions. However, it is underway to the realization of those objectives that public policies get their final substance and form. Crucial is what happens in and around the encounter between public officials and individual citizens at the street level of government bureaucracy. This Research Handbook addresses the state of the art while providing a systematic exploration of the theoretical and methodological issues apparent in the study of street-level bureaucracy and how to deal with them.

Street-level Leadership

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Author :
Publisher : Georgetown University Press
ISBN 13 : 9780878407057
Total Pages : 216 pages
Book Rating : 4.4/5 (7 download)

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Book Synopsis Street-level Leadership by : Janet Vinzant Denhardt

Download or read book Street-level Leadership written by Janet Vinzant Denhardt and published by Georgetown University Press. This book was released on 1998 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: Examining public service from the perspective of the worker, this book provides a new framework for understanding the roles and responsibilities of front-line public servants and assessing the appropriateness of their actions. Public employees who work at street level face some of the most intractable, pervasive, and complex problems in contemporary society. Drawing on more than 1500 hours of observation of police officers and social service workers in four states, this book explores the types of situations they confront, the factors they consider, and the hard choices they make. Presenting numerous cases of how these individuals acted in various situations, the authors show how public servants translate the expectations of administrators and others into legitimate street-level action. Vinzant and Crothers propose the concept of leadership as a positive and realistic framework for understanding what these public servants do and how they can successfully meet the daily challenges of their very difficult and complex jobs. They show how changing the theory and language we use to describe street-level work can encourage decisions that are responsive both to the needs of the clients being served and to the broader community's need for accountability. They also examine how street-level leadership can change the way agencies recruit, train, and manage these employees and how society defines their role in governance. This book offers valuable insights for those working in or studying public administration, policy analysis, criminal justice, and social work.

The Performative State

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Author :
Publisher : Cornell University Press
ISBN 13 : 1501760386
Total Pages : 225 pages
Book Rating : 4.5/5 (17 download)

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Book Synopsis The Performative State by : Iza Yue Ding

Download or read book The Performative State written by Iza Yue Ding and published by Cornell University Press. This book was released on 2022-09-15 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: What does the state do when public expectations exceed its governing capacity? The Performative State shows how the state can shape public perceptions and defuse crises through the theatrical deployment of language, symbols, and gestures of good governance—performative governance. Iza Ding unpacks the black box of street-level bureaucracy in China through ethnographic participation, in-depth interviews, and public opinion surveys. She demonstrates in vivid detail how China's environmental bureaucrats deal with intense public scrutiny over pollution when they lack the authority to actually improve the physical environment. They assuage public outrage by appearing responsive, benevolent, and humble. But performative governance is hard work. Environmental bureaucrats paradoxically work themselves to exhaustion even when they cannot effectively implement environmental policies. Instead of achieving "performance legitimacy" by delivering material improvements, the state can shape public opinion through the theatrical performance of goodwill and sincere effort. The Performative State also explains when performative governance fails at impressing its audience and when governance becomes less performative and more substantive. Ding focuses on Chinese evidence but her theory travels: comparisons with Vietnam and the United States show that all states, democratic and authoritarian alike, engage in performative governance.

Street-Level Bureaucrats' Impact on the Emergence of Local Governance Networks

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Author :
Publisher : Springer Nature
ISBN 13 : 3658361530
Total Pages : 154 pages
Book Rating : 4.6/5 (583 download)

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Book Synopsis Street-Level Bureaucrats' Impact on the Emergence of Local Governance Networks by : Lisa Fischer

Download or read book Street-Level Bureaucrats' Impact on the Emergence of Local Governance Networks written by Lisa Fischer and published by Springer Nature. This book was released on 2021-11-20 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book focusses on the emergence of local governance networks and examines the role of street-level bureaucrats during this process. It aims to identify whether some organizations are favored as state partners, whereas others have a lower chance of becoming part of such networks. Four different potential logics explaining such divergencies are developed. To find out how street-level bureaucrats influence the formation of governance networks this study considers Germany as an empirical case and takes a closer look at the work of volunteer managers. To identify unequal behavior of bureaucrats, a mixed-methods design is used, including qualitative interviews as well as an innovative field experiment.

Gaining Freedoms

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Author :
Publisher : Stanford University Press
ISBN 13 : 0804794529
Total Pages : 265 pages
Book Rating : 4.8/5 (47 download)

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Book Synopsis Gaining Freedoms by : Berna Turam

Download or read book Gaining Freedoms written by Berna Turam and published by Stanford University Press. This book was released on 2015-04-08 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: Gaining Freedoms reveals a new locus for global political change: everyday urban contestation. Cities are often assumed hotbeds of socio-economic division, but this assessment overlooks the importance of urban space and the everyday activities of urban life for empowerment, emancipation, and democratization. Through proximity, neighborhoods, streets, and squares can create unconventional power contestations over lifestyle and consumption. And through struggle, negotiation, and cooperation, competing claims across groups can become platforms to defend freedom and rights from government encroachments. Drawing on more than seven years of fieldwork in three contested urban sites—a downtown neighborhood and a university campus in Istanbul, and a Turkish neighborhood in Berlin—Berna Turam shows how democratic contestation echoes through urban space. Countering common assumptions that Turkey is strongly polarized between Islamists and secularists, she illustrates how contested urban space encourages creative politics, the kind of politics that advance rights, expression, and representation shared between pious and secular groups. Exceptional moments of protest, like the recent Gezi protests which bookend this study, offer clear external signs of upheaval and disruption, but it is the everyday contestation and interaction that forge alliances and inspire change. Ultimately, Turam argues that the process of democratization is not the reduction of conflict, but rather the capacity to form new alliances out of conflict.

Implementing Public Policy

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Author :
Publisher : SAGE
ISBN 13 : 9780761966296
Total Pages : 248 pages
Book Rating : 4.9/5 (662 download)

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Book Synopsis Implementing Public Policy by : Michael Hill

Download or read book Implementing Public Policy written by Michael Hill and published by SAGE. This book was released on 2002-09-16 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bringing the major current insights in implementation research and theory together, Public Policy, Implementation and Governance reviews the literature on public policy implementation, relating it to contemporary developments in thinking about governance. The text stresses the continuing importance of a focus upon implementation processes and explores its central relevance to the practice of public administration. In light of the changing nature of governance, Hill and Hupe suggest strategies for both future research on and management of public policy implementation. Their basic approach is two-fold: firstly, to understand the process of implementation and secondly, to address how one might control and affect this process. Re-exploring the state of the art of the study of implementation as a sub-discipline of political science and public administration, this book will be essential reading for students and researchers in public policy, social policy, public management, public adminstration and governance. `This is an excellent and much needed book. Hill and Hupe have provided a well written and highly accessible account of the development of implementation studies which will be immensely valuable to everyone concerned with understanding implementation in modern policy making.' - Professor Wayne Parsons, University of London

How Management Matters

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Author :
Publisher :
ISBN 13 : 9781589010413
Total Pages : 190 pages
Book Rating : 4.0/5 (14 download)

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Book Synopsis How Management Matters by : Norma Riccucci

Download or read book How Management Matters written by Norma Riccucci and published by . This book was released on 2005 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: Both "bureaucracy" and "bureaucrats" have taken on a pejorative hue over the years, but does the problem lie with those on the "street-level" -- those organizations and people the public deals with directly -- or is it in how they are managed? Norma Riccucci knows that management matters, and she addresses a critical gap in the understanding of public policy by uniquely focusing on the effects of public management on street-level bureaucrats. How Management Matters examines not only how but where public management matters in government organizations. Looking at the 1996 welfare reform law (the Personal Responsibility and Work Opportunity Reconciliation Act, or PRWORA), Riccucci examines the law's effectiveness in changing the work functions and behaviors of street-level welfare workers from the role of simply determining eligibility of clients to actually helping their clients find work. She investigates the significant role of these workers in the implementation of welfare reform, the role of public management in changing the system of welfare under the reform law, and management's impact on results -- in this case ensuring the delivery of welfare benefits and services to eligible clients. Over a period of two years, Riccucci traveled specifically to eleven different cities, and from interviews and a large national survey, she gathered quantitative results from cities in such states as New York, Texas, Michigan, and Georgia, that were selected because of their range of policies, administrative structures, and political cultures. General welfare data for all fifty states is included in this rigorous analysis, demonstrating to all with an interest in any field of public administration or public policy that management does indeed matter.

Quality of Governance

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Author :
Publisher : Springer Nature
ISBN 13 : 3030215229
Total Pages : 266 pages
Book Rating : 4.0/5 (32 download)

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Book Synopsis Quality of Governance by : Hester Paanakker

Download or read book Quality of Governance written by Hester Paanakker and published by Springer Nature. This book was released on 2019-11-23 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Quality of governance: Values and violations arrives at a time when governance faces new and often dire challenges and as traditional democratic values strain against the rise of authoritarian forms of populism and anti-government sentiment. This comprehensive volume considers these challenges from a variety of angles- transparency, bureaucratic pathologies, public values, sector relations- but at the same time manages a higher degree of integration than one usually finds in most edited volumes. The individual selections focus on topics of widespread interest but with new theories, analytical frameworks and insights. This book should be read by anyone interested the values bases of governance and in exploring good ideas about how to improve policy and management. The book serves a professional academic audience but could also prove quite useful as a text or supplementary book for graduate and undergraduate courses in public affairs."Barry Bozeman, Regents' Professor, Arizona State University, School of Public Affairs, USA. "Public governance matters. It touches almost every aspect of our lives, from the most mundane to the most important, the most commonplace to the most intimate. This book critically examines some of thorniest values and issues for governance in the 21st century -- democracy, legitimacy, accountability, transparency, integrity, professionalism, and more -- all of which are of crucial importance for practice and research on the quality of governance."Tina Nabatchi, Syracuse University, USA, Co-Chair of the Study Group ‘Quality of Governance’ of the International Institute of Administrative Sciences. "This volume provides an up-to-date overview of key themes and theories about the quality of governance. Many of the field's most thoughtful scholars have contributed chapters on both the positive and problematic dimensions of good governance, providing fascinating insights in this important topic. Therefore, this book is a must read for all scholars, students, and practitioners interested in improving the quality of governance in their countries and institutions."Zeger van der Wal, National University of Singapore and Leiden University The Netherlands. This volume unravels the meaning of public values for the quality of governance, for good and bad governance, and examines their significance in governance practices. It addresses public values in context, in different countries, policy sectors and levels of governance. In a series of in-depth studies, a critical eye is cast over eight central values: democratic legitimacy, accountability, transparency, integrity, lawfulness, effectiveness (in terms of service quality), professionalism and craftsmanship, and robustness. How does for instance integrity or lawfulness contribute to the accomplishment and preservation of quality, and what happens if we fail to address it adequately? This unique exercise yields important lessons on the differences in normative interpretation and application of often abstract values in the demanding administrative settings of today. Practitioners, scholars and students of public administration, public management and political science will find the volume a vital resource for theory and practice.

Smart Citizens, Smarter State

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Author :
Publisher : Harvard University Press
ISBN 13 : 0674915453
Total Pages : 369 pages
Book Rating : 4.6/5 (749 download)

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Book Synopsis Smart Citizens, Smarter State by : Beth Simone Noveck

Download or read book Smart Citizens, Smarter State written by Beth Simone Noveck and published by Harvard University Press. This book was released on 2015-11-02 with total page 369 pages. Available in PDF, EPUB and Kindle. Book excerpt: Government “of the people, by the people, for the people” expresses an ideal that resonates in all democracies. Yet poll after poll reveals deep distrust of institutions that seem to have left “the people” out of the governing equation. Government bureaucracies that are supposed to solve critical problems on their own are a troublesome outgrowth of the professionalization of public life in the industrial age. They are especially ill-suited to confronting today’s complex challenges. Offering a far-reaching program for innovation, Smart Citizens, Smarter State suggests that public decisionmaking could be more effective and legitimate if government were smarter—if our institutions knew how to use technology to leverage citizens’ expertise. Just as individuals use only part of their brainpower to solve most problems, governing institutions make far too little use of the skills and experience of those inside and outside of government with scientific credentials, practical skills, and ground-level street smarts. New tools—what Beth Simone Noveck calls technologies of expertise—are making it possible to match the supply of citizen expertise to the demand for it in government. Drawing on a wide range of academic disciplines and practical examples from her work as an adviser to governments on institutional innovation, Noveck explores how to create more open and collaborative institutions. In so doing, she puts forward a profound new vision for participatory democracy rooted not in the paltry act of occasional voting or the serendipity of crowdsourcing but in people’s knowledge and know-how.

Handbook of Public Administration

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Author :
Publisher : SAGE
ISBN 13 : 1446204782
Total Pages : 409 pages
Book Rating : 4.4/5 (462 download)

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Book Synopsis Handbook of Public Administration by : B Guy Peters

Download or read book Handbook of Public Administration written by B Guy Peters and published by SAGE. This book was released on 2007-05-23 with total page 409 pages. Available in PDF, EPUB and Kindle. Book excerpt: The past two decades have been marked by a period of substantial and often fundamental change in public administration. Critically reflecting on the utility of scholarly theory and the extent to which government practices inform the development of this theory, the Handbook of Public Administration was a landmark publication which served as an essential guide for both the practice of public administration today and its on-going development as an academic discipline. The Concise Paperback Edition provides a selection of 30 of the original articles in an accessible paperback format and includes a new introduction by B. Guy Peters and Jon Pierre. It is an essential point of reference for all students of public administration.

The Politics of Global Regulation

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Author :
Publisher : Princeton University Press
ISBN 13 : 9780691139616
Total Pages : 316 pages
Book Rating : 4.1/5 (396 download)

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Book Synopsis The Politics of Global Regulation by : Walter Mattli

Download or read book The Politics of Global Regulation written by Walter Mattli and published by Princeton University Press. This book was released on 2009-05-17 with total page 316 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Regulation by public and private organizations can be hijacked by special interests or small groups of powerful firms, and nowhere is this easier than at the global level ... This is the first book to examine systematically how and why such hijacking or 'regulatory capture' happens, and how it can be averted."--P. [iv] of cover.