Street-Level Bureaucracy

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Author :
Publisher : Russell Sage Foundation
ISBN 13 : 1610443624
Total Pages : 263 pages
Book Rating : 4.6/5 (14 download)

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Book Synopsis Street-Level Bureaucracy by : Michael Lipsky

Download or read book Street-Level Bureaucracy written by Michael Lipsky and published by Russell Sage Foundation. This book was released on 1983-06-29 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: Street-Level Bureaucracy is an insightful study of how public service workers, in effect, function as policy decision makers, as they wield their considerable discretion in the day-to-day implementation of public programs.

Street-Level Bureaucracy

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Author :
Publisher : Russell Sage Foundation
ISBN 13 : 9780871545268
Total Pages : 276 pages
Book Rating : 4.5/5 (452 download)

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Book Synopsis Street-Level Bureaucracy by : Michael Lipsky

Download or read book Street-Level Bureaucracy written by Michael Lipsky and published by Russell Sage Foundation. This book was released on 1980 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: Street-Level Bureaucracy is an insightful study of how public service workers, in effect, function as policy decision makers, as they wield their considerable discretion in the day-to-day implementation of public programs.

Understanding Street-Level Bureaucracy

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Author :
Publisher : Policy Press
ISBN 13 : 1447313267
Total Pages : 404 pages
Book Rating : 4.4/5 (473 download)

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Book Synopsis Understanding Street-Level Bureaucracy by : Hupe, Peter

Download or read book Understanding Street-Level Bureaucracy written by Hupe, Peter and published by Policy Press. This book was released on 2015-07 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book draws together internationally acclaimed scholars from across the world to address the roles of public officials whose jobs involve dealing directly with the public. Covering a broad range of jobs, including the delivery of benefits and services, the regulation of social and economic behavior, and the expression and maintenance of public values, the book presents in-depth discussions of different approaches, the possibilities for discretionary autonomy, and directions for further research in the field.

Research Handbook on Street-Level Bureaucracy

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Author :
Publisher : Edward Elgar Publishing
ISBN 13 : 1786437635
Total Pages : 552 pages
Book Rating : 4.7/5 (864 download)

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Book Synopsis Research Handbook on Street-Level Bureaucracy by : Peter Hupe

Download or read book Research Handbook on Street-Level Bureaucracy written by Peter Hupe and published by Edward Elgar Publishing. This book was released on 2019 with total page 552 pages. Available in PDF, EPUB and Kindle. Book excerpt: When the objectives of public policy programmes have been formulated and decided upon, implementation seems just a matter of following instructions. However, it is underway to the realization of those objectives that public policies get their final substance and form. Crucial is what happens in and around the encounter between public officials and individual citizens at the street level of government bureaucracy. This Research Handbook addresses the state of the art while providing a systematic exploration of the theoretical and methodological issues apparent in the study of street-level bureaucracy and how to deal with them.

Street-Level Bureaucracy, 30th Ann. Ed.

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Author :
Publisher : Russell Sage Foundation
ISBN 13 : 1610446631
Total Pages : 300 pages
Book Rating : 4.6/5 (14 download)

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Book Synopsis Street-Level Bureaucracy, 30th Ann. Ed. by : Michael Lipsky

Download or read book Street-Level Bureaucracy, 30th Ann. Ed. written by Michael Lipsky and published by Russell Sage Foundation. This book was released on 2010-04-08 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: First published in 1980, Street-Level Bureaucracy received critical acclaim for its insightful study of how public service workers, in effect, function as policy decision makers, as they wield their considerable discretion in the day-to-day implementation of public programs. Three decades later, the need to bolster the availability and effectiveness of healthcare, social services, education, and law enforcement is as urgent as ever. In this thirtieth anniversary expanded edition, Michael Lipsky revisits the territory he mapped out in the first edition to reflect on significant policy developments over the last several decades. Despite the difficulties of managing these front-line workers, he shows how street-level bureaucracies can be and regularly are brought into line with public purposes. Street-level bureaucrats—from teachers and police officers to social workers and legal-aid lawyers—interact directly with the public and so represent the frontlines of government policy. In Street-Level Bureaucracy, Lipsky argues that these relatively low-level public service employees labor under huge caseloads, ambiguous agency goals, and inadequate resources. When combined with substantial discretionary authority and the requirement to interpret policy on a case-by-case basis, the difference between government policy in theory and policy in practice can be substantial and troubling. The core dilemma of street-level bureaucrats is that they are supposed to help people or make decisions about them on the basis of individual cases, yet the structure of their jobs makes this impossible. Instead, they are forced to adopt practices such as rationing resources, screening applicants for qualities their organizations favor, “rubberstamping” applications, and routinizing client interactions by imposing the uniformities of mass processing on situations requiring human responsiveness. Occasionally, such strategies work out in favor of the client. But the cumulative effect of street-level decisions made on the basis of routines and simplifications about clients can reroute the intended direction of policy, undermining citizens’ expectations of evenhanded treatment. This seminal, award-winning study tells a cautionary tale of how decisions made by overburdened workers translate into ad-hoc policy adaptations that impact peoples’ lives and life opportunities. Lipsky maintains, however, that these problems are not insurmountable. Over the years, public managers have developed ways to bring street-level performance more in line with agency goals. This expanded edition of Street-Level Bureaucracy underscores that, despite its challenging nature, street-level work can be made to conform to higher expectations of public service.

When the State Meets the Street

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Author :
Publisher : Harvard University Press
ISBN 13 : 0674545540
Total Pages : 353 pages
Book Rating : 4.6/5 (745 download)

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Book Synopsis When the State Meets the Street by : Bernardo Zacka

Download or read book When the State Meets the Street written by Bernardo Zacka and published by Harvard University Press. This book was released on 2017-09-18 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: Street level discretion -- Three pathologies: the indifferent, the enforcer, and the caregiver -- A gymnastics of the self: coping with the everyday pressures of street-level work -- When the rules run out: informal taxonomies and peer-level accountability -- Impossible situations: on the breakdown of moral integrity at the frontlines of public service

The Oxford Handbook of American Bureaucracy

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Publisher : OUP Oxford
ISBN 13 : 0191628328
Total Pages : 888 pages
Book Rating : 4.1/5 (916 download)

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Book Synopsis The Oxford Handbook of American Bureaucracy by : Robert F. Durant

Download or read book The Oxford Handbook of American Bureaucracy written by Robert F. Durant and published by OUP Oxford. This book was released on 2012-08-02 with total page 888 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the major dilemmas facing the administrative state in the United States today is discerning how best to harness for public purposes the dynamism of markets, the passion and commitment of nonprofit and volunteer organizations, and the public-interest-oriented expertise of the career civil service. Researchers across a variety of disciplines, fields, and subfields have independently investigated aspects of the formidable challenges, choices, and opportunities this dilemma poses for governance, democratic constitutionalism, and theory building. This literature is vast, affords multiple and conflicting perspectives, is methodologically diverse, and is fragmented. The Oxford Handbook of American Bureaucracy affords readers an uncommon overview and integration of this eclectic body of knowledge as adduced by many of its most respected researchers. Each of the chapters identifies major issues and trends, critically takes stock of the state of knowledge, and ponders where future research is most promising. Unprecedented in scope, methodological diversity, scholarly viewpoint, and substantive integration, this volume is invaluable for assessing where the study of American bureaucracy stands at the end of the first decade of the 21st century, and where leading scholars think it should go in the future. The Oxford Handbooks of American Politics are a set of reference books offering authoritative and engaging critical overviews of the state of scholarship on American politics. Each volume focuses on a particular aspect of the field. The project is under the General Editorship of George C. Edwards III, and distinguished specialists in their respective fields edit each volume. The Handbooks aim not just to report on the discipline, but also to shape it as scholars critically assess the scholarship on a topic and propose directions in which it needs to move. The series is an indispensable reference for anyone working in American politics. General Editor for The Oxford Handbooks of American Politics: George C. Edwards III

Critical Librarianship

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Publisher : Emerald Group Publishing
ISBN 13 : 1839094842
Total Pages : 176 pages
Book Rating : 4.8/5 (39 download)

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Book Synopsis Critical Librarianship by : Samantha Schmehl Hines

Download or read book Critical Librarianship written by Samantha Schmehl Hines and published by Emerald Group Publishing. This book was released on 2020-08-17 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers a timely mix of thought-provoking chapters bringing together national and global studies on critical librarianship, and conveying the kind of research which current library managers and researchers need, mixing theory with a good dose of pragmatism.

How Management Matters

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Publisher :
ISBN 13 : 9781589010413
Total Pages : 190 pages
Book Rating : 4.0/5 (14 download)

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Book Synopsis How Management Matters by : Norma Riccucci

Download or read book How Management Matters written by Norma Riccucci and published by . This book was released on 2005 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: Both "bureaucracy" and "bureaucrats" have taken on a pejorative hue over the years, but does the problem lie with those on the "street-level" -- those organizations and people the public deals with directly -- or is it in how they are managed? Norma Riccucci knows that management matters, and she addresses a critical gap in the understanding of public policy by uniquely focusing on the effects of public management on street-level bureaucrats. How Management Matters examines not only how but where public management matters in government organizations. Looking at the 1996 welfare reform law (the Personal Responsibility and Work Opportunity Reconciliation Act, or PRWORA), Riccucci examines the law's effectiveness in changing the work functions and behaviors of street-level welfare workers from the role of simply determining eligibility of clients to actually helping their clients find work. She investigates the significant role of these workers in the implementation of welfare reform, the role of public management in changing the system of welfare under the reform law, and management's impact on results -- in this case ensuring the delivery of welfare benefits and services to eligible clients. Over a period of two years, Riccucci traveled specifically to eleven different cities, and from interviews and a large national survey, she gathered quantitative results from cities in such states as New York, Texas, Michigan, and Georgia, that were selected because of their range of policies, administrative structures, and political cultures. General welfare data for all fifty states is included in this rigorous analysis, demonstrating to all with an interest in any field of public administration or public policy that management does indeed matter.

People Processing

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Author :
Publisher : Great Source Education Group
ISBN 13 :
Total Pages : 200 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis People Processing by : Jeffrey Manditch Prottas

Download or read book People Processing written by Jeffrey Manditch Prottas and published by Great Source Education Group. This book was released on 1979 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Cops, Teachers, Counselors

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Author :
Publisher : University of Michigan Press
ISBN 13 : 047202387X
Total Pages : 240 pages
Book Rating : 4.4/5 (72 download)

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Book Synopsis Cops, Teachers, Counselors by : Steven Williams Maynard-Moody

Download or read book Cops, Teachers, Counselors written by Steven Williams Maynard-Moody and published by University of Michigan Press. This book was released on 2009-11-10 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether on a patrol beat, in social service offices, or in public school classrooms, street-level workers continually confront rules in relation to their own beliefs about the people they encounter. Cops, Teachers, Counselors is the first major study of street-level bureaucracy to rely on storytelling. Steven Maynard-Moody and Michael Musheno collect the stories told by these workers in order to analyze the ways that they ascribe identities to the people they encounter and use these identities to account for their own decisions and actions. The authors show us how the world of street-level work is defined by the competing tensions of law abidance and cultural abidance in a unique study that finally allows cops, teachers, and counselors to voice their own views of their work. Steven Maynard-Moody is Director of the Policy Research Institute and Professor of Public Administration at the University of Kansas. Michael Musheno is Professor of Justice and Policy Studies at Lycoming College and Professor Emeritus of Justice Studies, Arizona State University.

Professional Discretion in Welfare Services

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Author :
Publisher : Routledge
ISBN 13 : 1317075366
Total Pages : 200 pages
Book Rating : 4.3/5 (17 download)

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Book Synopsis Professional Discretion in Welfare Services by : Tony Evans

Download or read book Professional Discretion in Welfare Services written by Tony Evans and published by Routledge. This book was released on 2016-04-15 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discretion has re-emerged as an issue of central importance for welfare professionals over the last two decades in the face of an intensification of management culture across the public sector. This book presents an innovative framework for the analysis of discretion, offering three accounts of the managerial role - the domination model, the street level model and the author's alternative discursive perspective. These different regimes of discretion are examined through a case study within a social services department, comparing and contrasting social work discretion in an Older Persons Team and a Mental Health Team. This innovative, theoretical and empirical analysis will be of great interest to postgraduate students and researchers in social work and related disciplines including social policy, public administration and organizational studies, as well as professionals in social work, health and education.

Global Encyclopedia of Public Administration, Public Policy, and Governance

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Publisher : Springer Nature
ISBN 13 : 3030662527
Total Pages : 13623 pages
Book Rating : 4.0/5 (36 download)

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Book Synopsis Global Encyclopedia of Public Administration, Public Policy, and Governance by : Ali Farazmand

Download or read book Global Encyclopedia of Public Administration, Public Policy, and Governance written by Ali Farazmand and published by Springer Nature. This book was released on 2023-04-05 with total page 13623 pages. Available in PDF, EPUB and Kindle. Book excerpt: This global encyclopedic work serves as a comprehensive collection of global scholarship regarding the vast fields of public administration, public policy, governance, and management. Written and edited by leading international scholars and practitioners, this exhaustive resource covers all areas of the above fields and their numerous subfields of study. In keeping with the multidisciplinary spirit of these fields and subfields, the entries make use of various theoretical, empirical, analytical, practical, and methodological bases of knowledge. Expanded and updated, the second edition includes over a thousand of new entries representing the most current research in public administration, public policy, governance, nonprofit and nongovernmental organizations, and management covering such important sub-areas as: 1. organization theory, behavior, change and development; 2. administrative theory and practice; 3. Bureaucracy; 4. public budgeting and financial management; 5. public economy and public management 6. public personnel administration and labor-management relations; 7. crisis and emergency management; 8. institutional theory and public administration; 9. law and regulations; 10. ethics and accountability; 11. public governance and private governance; 12. Nonprofit management and nongovernmental organizations; 13. Social, health, and environmental policy areas; 14. pandemic and crisis management; 15. administrative and governance reforms; 16. comparative public administration and governance; 17. globalization and international issues; 18. performance management; 19. geographical areas of the world with country-focused entries like Japan, China, Latin America, Europe, Asia, Africa, the Middle East, Russia and Eastern Europe, North America; and 20. a lot more. Relevant to professionals, experts, scholars, general readers, researchers, policy makers and manger, and students worldwide, this work will serve as the most viable global reference source for those looking for an introduction and advance knowledge to the field.

Street-level Leadership

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Author :
Publisher : Georgetown University Press
ISBN 13 : 9780878407057
Total Pages : 216 pages
Book Rating : 4.4/5 (7 download)

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Book Synopsis Street-level Leadership by : Janet Vinzant Denhardt

Download or read book Street-level Leadership written by Janet Vinzant Denhardt and published by Georgetown University Press. This book was released on 1998 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: Examining public service from the perspective of the worker, this book provides a new framework for understanding the roles and responsibilities of front-line public servants and assessing the appropriateness of their actions. Public employees who work at street level face some of the most intractable, pervasive, and complex problems in contemporary society. Drawing on more than 1500 hours of observation of police officers and social service workers in four states, this book explores the types of situations they confront, the factors they consider, and the hard choices they make. Presenting numerous cases of how these individuals acted in various situations, the authors show how public servants translate the expectations of administrators and others into legitimate street-level action. Vinzant and Crothers propose the concept of leadership as a positive and realistic framework for understanding what these public servants do and how they can successfully meet the daily challenges of their very difficult and complex jobs. They show how changing the theory and language we use to describe street-level work can encourage decisions that are responsive both to the needs of the clients being served and to the broader community's need for accountability. They also examine how street-level leadership can change the way agencies recruit, train, and manage these employees and how society defines their role in governance. This book offers valuable insights for those working in or studying public administration, policy analysis, criminal justice, and social work.

The Conditions of Discretion

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Author :
Publisher : Russell Sage Foundation
ISBN 13 : 1610442679
Total Pages : 342 pages
Book Rating : 4.6/5 (14 download)

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Book Synopsis The Conditions of Discretion by : Joel Handler

Download or read book The Conditions of Discretion written by Joel Handler and published by Russell Sage Foundation. This book was released on 1986-08-20 with total page 342 pages. Available in PDF, EPUB and Kindle. Book excerpt: This timely book is concerned with interactions between ordinary people and large public bureaucracies—interactions that typically are characterized by mutual frustration and antagonism. In fact, as Joel Handler points out, the procedural guidelines intended to ensure fairness and due process fail to take account of an initial imbalance of power and tend to create adversarial rather than cooperative relationships. When the special education needs of a handicapped child must be determined, parents and school administrators often face an especially painful confrontation. The Conditions of Discretion focuses on one successful approach to educational decision making (developed by the school district of Madison, Wisconsin) in order to illustrate how such interactions can be restructured and enhanced. Madison's creative plan regards parents as part of the solution, not the problem, and uses "lay advocates" to turn conflict into an opportunity for communication. Arrangements such as these, in Handler's analysis, exemplify the theoretical conditions under which discretionary decisions can be made fairly and with the informed participation of all concerned. The Conditions of Discretion offers not only a detailed case study, sympathetically described, but also persuasive assessments of major themes in contemporary legal and social policy—informed consent, bureaucratic change, social movement activity, the relationship of the individual to the state. From these strands, Handler weaves a significant new theory of cooperative decision making that integrates the public and the private, recognizes the importance of values, and preserves autonomy within community. "A masterful blend of social criticism, social sciences, and humane, constructive thought about the future of the welfare state." —Duncan Kennedy, Harvard Law School

Congress Vs. the Bureaucracy

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Author :
Publisher : University of Oklahoma Press
ISBN 13 : 0806184477
Total Pages : 336 pages
Book Rating : 4.8/5 (61 download)

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Book Synopsis Congress Vs. the Bureaucracy by : Mordecai Lee

Download or read book Congress Vs. the Bureaucracy written by Mordecai Lee and published by University of Oklahoma Press. This book was released on 2012-09-13 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: Government bureaucracy is something Americans have long loved to hate. Yet despite this general antipathy, some federal agencies have been wildly successful in cultivating the people’s favor. Take, for instance, the U.S. Forest Service and its still-popular Smokey Bear campaign. The agency early on gained a foothold in the public’s esteem when President Theodore Roosevelt championed its conservation policies and Forest Service press releases led to favorable coverage and further goodwill. Congress has rarely approved of such bureaucratic independence. In Congress vs. the Bureaucracy, political scientist Mordecai Lee—who has served as a legislative assistant on Capitol Hill and as a state senator—explores a century of congressional efforts to prevent government agencies from gaining support for their initiatives by communicating directly with the public. Through detailed case studies, Lee shows how federal agencies have used increasingly sophisticated publicity techniques to muster support for their activities—while Congress has passed laws to counter those PR efforts. The author first traces congressional resistance to Roosevelt’s campaigns to rally popular support for the Panama Canal project, then discusses the Forest Service, the War Department, the Census Bureau, and the Department of Agriculture. Lee’s analysis of more recent legislative bans on agency publicity in the George W. Bush administration reveals that political battles over PR persist to this day. Ultimately, despite Congress’s attempts to muzzle agency public relations, the bureaucracy usually wins. Opponents of agency PR have traditionally condemned it as propaganda, a sign of a mushrooming, self-serving bureaucracy, and a waste of taxpayer dollars. For government agencies, though, communication with the public is crucial to implementing their missions and surviving. In Congress vs. the Bureaucracy, Lee argues these conflicts are in fact healthy for America. They reflect a struggle for autonomy that shows our government’s system of checks and balances to be alive and working well.

Implementing Public Policy

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Author :
Publisher : SAGE
ISBN 13 : 9780761966296
Total Pages : 248 pages
Book Rating : 4.9/5 (662 download)

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Book Synopsis Implementing Public Policy by : Michael Hill

Download or read book Implementing Public Policy written by Michael Hill and published by SAGE. This book was released on 2002-09-16 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bringing the major current insights in implementation research and theory together, Public Policy, Implementation and Governance reviews the literature on public policy implementation, relating it to contemporary developments in thinking about governance. The text stresses the continuing importance of a focus upon implementation processes and explores its central relevance to the practice of public administration. In light of the changing nature of governance, Hill and Hupe suggest strategies for both future research on and management of public policy implementation. Their basic approach is two-fold: firstly, to understand the process of implementation and secondly, to address how one might control and affect this process. Re-exploring the state of the art of the study of implementation as a sub-discipline of political science and public administration, this book will be essential reading for students and researchers in public policy, social policy, public management, public adminstration and governance. `This is an excellent and much needed book. Hill and Hupe have provided a well written and highly accessible account of the development of implementation studies which will be immensely valuable to everyone concerned with understanding implementation in modern policy making.' - Professor Wayne Parsons, University of London