Spinning Up Servicenow

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Spinning Up ServiceNow

Author : Gabriele Kahlout
Publisher : Apress
ISBN 13 : 1484225716
Total Pages : 244 pages
Book Rating : 4.4/5 (842 download)

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Book Synopsis Spinning Up ServiceNow by : Gabriele Kahlout

Download or read book Spinning Up ServiceNow written by Gabriele Kahlout and published by Apress. This book was released on 2017-03-10 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how to onboard ServiceNow ITSM tools by evangelizing, educating, and coordinating your organization's service desk, developers, and stakeholders. Drawing on his own story of lessons learned in spinning up the adoption of ServiceNow throughout the Al Jazeera Media Network, application architect Gabriele Kahlout shows IT service managers how to launch automated ServiceNow ticketing tools in seamless integration with their organization's existing email and Active Directory. Spinning Up ServiceNow: IT Service Managers' Guide to Successful User Adoption shows you how to orchestrate your IT service desks and developers to facilitate the adoption and consumption of IT services by all users, supporting their various business needs while optimizing human-computer interaction and minimizing stress and productivity loss arising from poor human-system design. What You'll Learn Quick-start ServiceNow in a matter of days with the minimum configuration required to start processing tickets via email Avoid the teething problems that can spoil your users’ onboarding experience with ServiceNow Automate the process of scaling up new teams into ServiceNow Shape your users' experiences so that they retain their familiar bearings in email and Active Directory while welcoming the power of ServiceNow enhancements Create a strategy to avoid common pitfalls that sabotage ITSM programs Who This Book Is For IT managers charged with implementing ServiceNow ITSM suites in their organizations and business analysts determining the requirements for such implementation. The secondary readership is system administrators and developers involved in ITSM.

AI in Healthcare

Author : Robert Shimonski
Publisher : John Wiley & Sons
ISBN 13 : 1119680018
Total Pages : 288 pages
Book Rating : 4.1/5 (196 download)

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Book Synopsis AI in Healthcare by : Robert Shimonski

Download or read book AI in Healthcare written by Robert Shimonski and published by John Wiley & Sons. This book was released on 2021-01-27 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: The best source for cutting-edge insights into AI in healthcare operations AI in Healthcare: How Artificial Intelligence Is Changing IT Operations and Infrastructure Services collects, organizes and provides the latest, most up-to-date research on the emerging technology of artificial intelligence as it is applied to healthcare operations. Written by a world-leading technology executive specializing in healthcare IT, this book provides concrete examples and practical advice on how to deploy artificial intelligence solutions in your healthcare environment. AI in Healthcare reveals to readers how they can take advantage of connecting real-time event correlation and response automation to minimize IT disruptions in critical healthcare IT functions. This book provides in-depth coverage of all the most important and central topics in the healthcare applications of artificial intelligence, including: Healthcare IT AI Clinical Operations AI Operational Infrastructure Project Planning Metrics, Reporting, and Service Performance AIOps in Automation AIOps Cloud Operations Future of AI Written in an accessible and straightforward style, this book will be invaluable to IT managers, administrators, and engineers in healthcare settings, as well as anyone with an interest or stake in healthcare technology.

Open-Source Security Operations Center (SOC)

Author : Alfred Basta
Publisher : John Wiley & Sons
ISBN 13 : 1394201605
Total Pages : 485 pages
Book Rating : 4.3/5 (942 download)

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Book Synopsis Open-Source Security Operations Center (SOC) by : Alfred Basta

Download or read book Open-Source Security Operations Center (SOC) written by Alfred Basta and published by John Wiley & Sons. This book was released on 2024-11-20 with total page 485 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comprehensive and up-to-date exploration of implementing and managing a security operations center in an open-source environment In Open-Source Security Operations Center (SOC): A Complete Guide to Establishing, Managing, and Maintaining a Modern SOC, a team of veteran cybersecurity practitioners delivers a practical and hands-on discussion of how to set up and operate a security operations center (SOC) in a way that integrates and optimizes existing security procedures. You’ll explore how to implement and manage every relevant aspect of cybersecurity, from foundational infrastructure to consumer access points. In the book, the authors explain why industry standards have become necessary and how they have evolved – and will evolve – to support the growing cybersecurity demands in this space. Readers will also find: A modular design that facilitates use in a variety of classrooms and instructional settings Detailed discussions of SOC tools used for threat prevention and detection, including vulnerability assessment, behavioral monitoring, and asset discovery Hands-on exercises, case studies, and end-of-chapter questions to enable learning and retention Perfect for cybersecurity practitioners and software engineers working in the industry, Open-Source Security Operations Center (SOC) will also prove invaluable to managers, executives, and directors who seek a better technical understanding of how to secure their networks and products.

AWS DevOps Simplified

Author : Akshay Kapoor
Publisher : Packt Publishing Ltd
ISBN 13 : 1837639957
Total Pages : 318 pages
Book Rating : 4.8/5 (376 download)

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Book Synopsis AWS DevOps Simplified by : Akshay Kapoor

Download or read book AWS DevOps Simplified written by Akshay Kapoor and published by Packt Publishing Ltd. This book was released on 2023-09-29 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt: The complete guide to increasing the DevOps maturity of your organization while adhering to AWS’ well-architected principles Key Features Increase your organization’s DevOps maturity level from both strategic and tactical standpoint Get hands-on AWS experience with ready-to-deploy code examples covering enterprise scenarios Advance your career with practical advice to ensure customer satisfaction and stakeholder buy-in Purchase of the print or Kindle book includes a free PDF eBook Book DescriptionDevOps and AWS are the two key enablers for the success of any modern software-run business. DevOps accelerates software delivery, while AWS offers a plethora of services, allowing developers to prioritize business outcomes without worrying about undifferentiated heavy lifting. This book focuses on the synergy between them, equipping you with strong foundations, hands-on examples, and a strategy to accelerate your DevOps journey on AWS. AWS DevOps Simplified is a practical guide that starts with an introduction to AWS DevOps offerings and aids you in choosing a cloud service that fits your company's operating model. Following this, it provides hands-on tutorials on the GitOps approach to software delivery, covering immutable infrastructure and pipelines, using tools such as Packer, CDK, and CodeBuild/CodeDeploy. Additionally, it provides you with a deep understanding of AWS container services and how to implement observability and DevSecOps best practices to build and operate your multi-account, multi-Region AWS environments. By the end of this book, you’ll be equipped with solutions and ready-to-deploy code samples that address common DevOps challenges faced by enterprises hosting workloads in the cloud.What you will learn Develop a strong and practical understanding of AWS DevOps services Manage infrastructure on AWS using tools such as Packer and CDK Implement observability to bring key system behaviors to the surface Adopt the DevSecOps approach by integrating AWS and open source solutions Gain proficiency in using AWS container services for scalable software management Map your solution designs with AWS’s Well-Architected Framework Discover how to manage multi-account, multi-Region AWS environments Learn how to organize your teams to boost collaboration Who this book is forThis book is for software professional who build or operate software on AWS. If you have basic knowledge of AWS Console or CLI, this book will help you build or enhance your DevOps skills by developing a solid foundational understanding of AWS offerings. You’ll also find it useful if you’re looking to optimize your software delivery cycles and build reliable, cost-optimized, secure, and sustainable solutions on AWS.

Practical Weak Supervision

Author : Wee Hyong Tok
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 1492077038
Total Pages : 193 pages
Book Rating : 4.4/5 (92 download)

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Book Synopsis Practical Weak Supervision by : Wee Hyong Tok

Download or read book Practical Weak Supervision written by Wee Hyong Tok and published by "O'Reilly Media, Inc.". This book was released on 2021-09-30 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most data scientists and engineers today rely on quality labeled data to train machine learning models. But building a training set manually is time-consuming and expensive, leaving many companies with unfinished ML projects. There's a more practical approach. In this book, Wee Hyong Tok, Amit Bahree, and Senja Filipi show you how to create products using weakly supervised learning models. You'll learn how to build natural language processing and computer vision projects using weakly labeled datasets from Snorkel, a spin-off from the Stanford AI Lab. Because so many companies have pursued ML projects that never go beyond their labs, this book also provides a guide on how to ship the deep learning models you build. Get up to speed on the field of weak supervision, including ways to use it as part of the data science process Use Snorkel AI for weak supervision and data programming Get code examples for using Snorkel to label text and image datasets Use a weakly labeled dataset for text and image classification Learn practical considerations for using Snorkel with large datasets and using Spark clusters to scale labeling

Mastering ServiceNow

Author : Martin Wood
Publisher : Packt Publishing Ltd
ISBN 13 : 1786467429
Total Pages : 647 pages
Book Rating : 4.7/5 (864 download)

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Book Synopsis Mastering ServiceNow by : Martin Wood

Download or read book Mastering ServiceNow written by Martin Wood and published by Packt Publishing Ltd. This book was released on 2016-10-27 with total page 647 pages. Available in PDF, EPUB and Kindle. Book excerpt: Unleash the full potential of ServiceNow from foundations to advanced functions, with this hands-on expert guide fully revised for the Helsinki version About This Book Give your ServiceNow Helsinki implementation a powerful kick-start by understanding the deep capabilities of the platform, Learn by doing with an extended, comprehensive example, creating a feature-rich, secure and automated application from the ground up Interact with your whole organization by integrating with REST web services and build a custom Service Portal interface Who This Book Is For This book is aimed at advanced ServiceNow System Administrators and developers who would like to gain greater control of ServiceNow and its architecture. The book expects you to be new to ServiceNow, but have a good grounding in internet and computing technologies, like HTML, JSON, REST and database systems. Readers should be especially familiar with JavaScript, and be keen to extend and alter the platform. With this book, they will be able to develop a new application for their company. What You Will Learn Build custom scoped applications that access the full ServiceNow API Build a modern, responsive self-service interface with Service Portal Design feature-rich, responsive, automated workflow systems Design powerful data-driven applications Control information flow and apply business logic with Business Rules Write efficient and effective client-side JavaScript Learn how to authenticate and secure Web Services Integrate and exchange data with people and systems Create and secure your systems with proper access control In Detail ServiceNow is a SaaS application that provides workflow form-based applications. It is an ideal platform for creating enterprise-level applications giving requesters and fulfillers improved visibility and access to a process. ServiceNow-based applications often replace email by providing a better way to get work done. The book steps through the main aspects of the ServiceNow platform, from the ground up. It starts by exploring the core architecture of ServiceNow, including building the right data structure. To add business logic and control data, and interactivity to user interaction, you will be shown how to code on both server and the client. You will then learn more about the power of tasks, events and notifications. The book will then focus on using web services and other mechanisms to integrate ServiceNow with other systems. Furthermore, you will learn how to secure applications and data, and understand how ServiceNow performs logging and error reporting. You will then be shown how to package your applications and changes, so they can be installed elsewhere and ways to maintain them easily. If you wish to create an alternative simple interface, then explore ways to make ServiceNow beautiful using Service Portal. By the end of the book, you will know the fundamentals of the ServiceNow platform, helping you be a better ServiceNow System Administrator or developer. Style and approach Explore how to implement business logic and automated workflows and write effective code by flexible choices for client-side scripting

Microsoft Azure Essentials - Fundamentals of Azure

Author : Michael Collier
Publisher : Microsoft Press
ISBN 13 : 0735697302
Total Pages : 400 pages
Book Rating : 4.7/5 (356 download)

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Book Synopsis Microsoft Azure Essentials - Fundamentals of Azure by : Michael Collier

Download or read book Microsoft Azure Essentials - Fundamentals of Azure written by Michael Collier and published by Microsoft Press. This book was released on 2015-01-29 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Microsoft Azure Essentials from Microsoft Press is a series of free ebooks designed to help you advance your technical skills with Microsoft Azure. The first ebook in the series, Microsoft Azure Essentials: Fundamentals of Azure, introduces developers and IT professionals to the wide range of capabilities in Azure. The authors - both Microsoft MVPs in Azure - present both conceptual and how-to content for key areas, including: Azure Websites and Azure Cloud Services Azure Virtual Machines Azure Storage Azure Virtual Networks Databases Azure Active Directory Management tools Business scenarios Watch Microsoft Press’s blog and Twitter (@MicrosoftPress) to learn about other free ebooks in the “Microsoft Azure Essentials” series.

Learning ServiceNow

Author : Tim Woodruff
Publisher : Packt Publishing Ltd
ISBN 13 : 178588753X
Total Pages : 351 pages
Book Rating : 4.7/5 (858 download)

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Book Synopsis Learning ServiceNow by : Tim Woodruff

Download or read book Learning ServiceNow written by Tim Woodruff and published by Packt Publishing Ltd. This book was released on 2017-03-30 with total page 351 pages. Available in PDF, EPUB and Kindle. Book excerpt: IT Service management at your fingertips About This Book Leverage ServiceNow's capabilities to achieve improved service management and excellent results in your IT operations by following step-by-step, practical instructions Build core administration, management, and maintenance skills with IT service management and IT operations management Improve your workflow efficiency by designing and creating responsive and automated workflows Who This Book Is For This book is for IT professionals and administrators who are planning to or are already trying to implement ServiceNow in their organization for Enterprise IT service management tasks. Some familiarity with web technologies (JavaScript) would be helpful. System administration experience is necessary. What You Will Learn Acquire and configure your own free personal developer instance of ServiceNow Read (and write!) clear, effective requirements for ServiceNow development Avoid common pitfalls and missteps that could seriously impact future progress and upgradeability Know how to troubleshoot when things go wrong using debugging tools Discover developer “tips and tricks” Pick up great tips from top ServiceNow development and administration professionals, and find out what they wish they knew when they were starting out In Detail This book shows you how to put important ServiceNow features to work in the real world. We will introduce key concepts and examples on managing and automating IT services, and help you build a solid foundation towards this new approach. We'll demonstrate how to effectively implement various system configurations within ServiceNow. We'll show you how to configure and administer your instance, and then move on to building strong user interfaces and creating powerful workflows. We also cover other key elements of ServiceNow, such as alerts and notifications, security, reporting, and custom development. You will learn how to improve your business' workflow, processes, and operational efficiency. By the end of this book, you will be able to successfully configure and manage ServiceNow within your organization. Style and approach This book is a step-by-step practical tutorial to help you quickly deploy and configure ServiceNow in your organization.

SPIN® -Selling

Author : Neil Rackham
Publisher : Taylor & Francis
ISBN 13 : 1000111482
Total Pages : 253 pages
Book Rating : 4.0/5 (1 download)

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Book Synopsis SPIN® -Selling by : Neil Rackham

Download or read book SPIN® -Selling written by Neil Rackham and published by Taylor & Francis. This book was released on 2020-04-28 with total page 253 pages. Available in PDF, EPUB and Kindle. Book excerpt: True or false? In selling high-value products or services: 'closing' increases your chance of success; it is essential to describe the benefits of your product or service to the customer; objection handling is an important skill; open questions are more effective than closed questions. All false, says this provocative book. Neil Rackham and his team studied more than 35,000 sales calls made by 10,000 sales people in 23 countries over 12 years. Their findings revealed that many of the methods developed for selling low-value goods just don‘t work for major sales. Rackham went on to introduce his SPIN-Selling method. SPIN describes the whole selling process: Situation questions Problem questions Implication questions Need-payoff questions SPIN-Selling provides you with a set of simple and practical techniques which have been tried in many of today‘s leading companies with dramatic improvements to their sales performance.

Inbound PR

Author : Iliyana Stareva
Publisher : John Wiley & Sons
ISBN 13 : 1119462274
Total Pages : 188 pages
Book Rating : 4.1/5 (194 download)

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Book Synopsis Inbound PR by : Iliyana Stareva

Download or read book Inbound PR written by Iliyana Stareva and published by John Wiley & Sons. This book was released on 2018-04-16 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: The digital era’s new consumer demands a new approach to PR Inbound PR is the handbook that can transform your agency’s business. Today’s customer is fundamentally different, and traditional PR strategies are falling by the wayside. Nobody wants to feel “marketed to;” we want to make our own choices based on our own research and experiences online. When problems arise, we demand answers on social media, directly engaging the company in front of a global audience. We are the most empowered, sophisticated customer base in the history of PR, and PR professionals must draw upon an enormous breadth of skills and techniques to serve their clients’ interests. Unfortunately, those efforts are becoming increasingly ephemeral and difficult to track using traditional metrics. This book merges content and measurement to give today’s PR agencies a new way to build brands, evaluate performance and track ROI. The ability to reach the new consumer, build the relationship, and quantify the ROI of PR services allows you to develop an inbound business and the internal capabilities to meet and exceed the needs of the most demanding client. In this digital age of constant contact and worldwide platforms, it’s the only way to sustainably grow your business and expand your reach while bolstering your effectiveness on any platform. This book shows you what you need to know, and gives you a clear framework for putting numbers to reputation. Build brand awareness without “marketing to” the audience Generate more, higher-quality customer or media leads Close the deal and nurture the customer or media relationship Track the ROI of each stage in the process Content is the name of the game now, and PR agencies must be able to prove their worth or risk being swept under with obsolete methods. Inbound PR provides critical guidance for PR growth in the digital era, complete with a practical framework for stimulating that growth.

Amp It Up

Author : Frank Slootman
Publisher : John Wiley & Sons
ISBN 13 : 1119836417
Total Pages : 217 pages
Book Rating : 4.1/5 (198 download)

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Book Synopsis Amp It Up by : Frank Slootman

Download or read book Amp It Up written by Frank Slootman and published by John Wiley & Sons. This book was released on 2022-01-13 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: Wall Street Journal, USA Today, and Publishers Weekly Bestseller The secret to leading growth is your mindset Snowflake CEO Frank Slootman is one of the tech world's most accomplished executives in enterprise growth, having led Snowflake to the largest software IPO ever after leading ServiceNow and Data Domain to exponential growth and the public market before that. In Amp It Up: Leading for Hypergrowth by Raising Expectations, Increasing Urgency, and Elevating Intensity, he shares his leadership approach for the first time. Amp It Up delivers an authoritative look at what it takes to transform an organization for maximum growth and scale. Slootman shows that most leaders have significant room to improve their organization's performance without making expensive changes to their talent, structure, or fundamental business model—and they don’t need to bring in an army of consultants to do it. What they do need is to align people around what matters and execute with urgency and intensity every day. Leading for unprecedented growth means declaring war on mediocrity, breaking the status quo, and making conflicted choices daily, all with a relentless focus on the mission. Amp It Up provides the first principles to guide that change, and the tactical advice for organizing a company around them. Perfect for executives, entrepreneurs, founders, managers, and leaders of all kinds, Amp It Up is a must-read resource for anyone who seeks to unleash the growth potential of a company and scale it to heights they never thought possible.

Kubernetes Operators

Author : Jason Dobies
Publisher : O'Reilly Media
ISBN 13 : 1492048011
Total Pages : 156 pages
Book Rating : 4.4/5 (92 download)

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Book Synopsis Kubernetes Operators by : Jason Dobies

Download or read book Kubernetes Operators written by Jason Dobies and published by O'Reilly Media. This book was released on 2020-02-21 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: Operators are a way of packaging, deploying, and managing Kubernetes applications. A Kubernetes application doesn't just run on Kubernetes; it's composed and managed in Kubernetes terms. Operators add application-specific operational knowledge to a Kubernetes cluster, making it easier to automate complex, stateful applications and to augment the platform. Operators can coordinate application upgrades seamlessly, react to failures automatically, and streamline repetitive maintenance like backups. Think of Operators as site reliability engineers in software. They work by extending the Kubernetes control plane and API, helping systems integrators, cluster administrators, and application developers reliably deploy and manage key services and components. Using real-world examples, authors Jason Dobies and Joshua Wood demonstrate how to use Operators today and how to create Operators for your applications with the Operator Framework and SDK. Learn how to establish a Kubernetes cluster and deploy an Operator Examine a range of Operators from usage to implementation Explore the three pillars of the Operator Framework: the Operator SDK, the Operator Lifecycle Manager, and Operator Metering Build Operators from the ground up using the Operator SDK Build, package, and run an Operator in development, testing, and production phases Learn how to distribute your Operator for installation on Kubernetes clusters

Getting Started with PowerShell

Author : Michael Shepard
Publisher : Packt Publishing Ltd
ISBN 13 : 1785284908
Total Pages : 180 pages
Book Rating : 4.7/5 (852 download)

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Book Synopsis Getting Started with PowerShell by : Michael Shepard

Download or read book Getting Started with PowerShell written by Michael Shepard and published by Packt Publishing Ltd. This book was released on 2015-08-27 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn the fundamentals of PowerShell to build reusable scripts and functions to automate administrative tasks with Windows About This Book Harness the capabilities of the PowerShell system to get started quickly with server automation Learn to package commands into a reusable script and add control structures and parameters to make them flexible Get to grips with cmdlets that allow you to perform administration tasks efficiently Who This Book Is For This book is intended for Windows administrators or DevOps users who need to use PowerShell to automate tasks. Whether you know nothing about PowerShell or know just enough to get by, this guide will give you what you need to go to take your scripting to the next level. What You Will Learn Learn to verify your installed version of PowerShell, upgrade it, and start a PowerShell session using the ISE Discover PowerShell commands and cmdlets and understand PowerShell formatting Use the PowerShell help system to understand what particular cmdlets do Utilise the pipeline to perform typical data manipulation Package your code in scripts, functions, and modules Solve common problems using basic file input/output functions Find system information with WMI and CIM Automate IIS functionality and manage it using the WebAdministration module In Detail Windows PowerShell is a task-based command-line shell and scripting language designed specifically for system administration. Built on the .NET Framework, Windows PowerShell helps IT professionals and power users control and automate the administration of the Windows operating system and applications that run on Windows. PowerShell is great for batch importing or deleting large sets of user accounts and will let you collect a massive amount of detailed system information in bulk via WMI (Windows Management Instrumentation). Getting Started with PowerShell is designed to help you get up and running with PowerShell, taking you from the basics of installation, to writing scripts and web server automation. This book, as an introduction to the central topics of PowerShell, covers finding and understanding PowerShell commands and packaging code for reusability, right through to a practical example of automating IIS. It also includes topics such as installation and setup, creating scripts, automating tasks, and using Powershell to access data stores, registry, and file systems. You will explore the PowerShell environment and discover how to use cmdlets, functions, and scripts to automate Windows systems. Along the way, you will learn to perform data manipulation and solve common problems using basic file input/output functions. By the end of this book, you will be familiar with PowerShell and be able to utilize the lessons learned from the book to automate your servers. Style and approach A practical learning guide, complete with plenty of activities, examples and screenshots.

Technology Business Management

Author : Todd Tucker
Publisher : Technology Business Management Council
ISBN 13 : 9780997612707
Total Pages : pages
Book Rating : 4.6/5 (127 download)

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Book Synopsis Technology Business Management by : Todd Tucker

Download or read book Technology Business Management written by Todd Tucker and published by Technology Business Management Council. This book was released on 2016-05-31 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: For many CIOs, the value they deliver is elusive. It's not that they do not create positive business outcomes, it's that they have a hard time demonstrating value for the money spent. As a result, many IT leaders find themselves trapped in a vicious cycle of defending their budgets, cutting resources when times are tight, and struggling to keep pace with an insatiable business appetite for innovation. Meanwhile, business leaders increasingly rely on the cloud and other third parties for their technology needs, finding clear tradeoffs between cost, features, risk, and speed of delivery at their fingertips. CIOs must not only compete with these alternatives, they must embrace the new reality of a multi-sourced, service-oriented world.Many IT leaders are taking a more proactive approach to optimizing value. By using shared facts about cost, consumption, quality, risk and performance, hundreds of CIOs have empowered value conversations centered on cost-for-performance, business-aligned portfolios, investments in innovation and enterprise agility. The tradeoffs they've illuminated changed the tone of their meetings and instilled a business mindset in IT decisions.By reading this book, you'll discover and learn the following:-A practical, applied framework -- called Technology Business Management -- for creating and using shared facts to make better decisions about people, technologies, services and investments-A standard taxonomy of resources, technologies and services for CIOs to translate between IT, financial, and business perspectives-Creating transparency to empower decision makers, demonstrate cost-efficiency, shape demand and plan in step with the business-What your technology business model says about the value you deliver and the disciplines you employ-How to shift from project portfolio management to service portfolio management to both improve alignment and adopt more agile approaches to innovation and development-How to optimize run-the-business spending by optimizing infrastructure, outsources, labor and services and rationalizing your portfolios for better alignment-How to improve your ability to change the business by better governing innovation investments and improving enterprise agility-How to create and execute a roadmap for improving data and decision making capabilities over time while reaping rewards at every stage of maturity

Play Nice But Win

Author : Michael Dell
Publisher : Penguin
ISBN 13 : 0593087755
Total Pages : 337 pages
Book Rating : 4.5/5 (93 download)

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Book Synopsis Play Nice But Win by : Michael Dell

Download or read book Play Nice But Win written by Michael Dell and published by Penguin. This book was released on 2021-10-05 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: WALL STREET JOURNAL BESTSELLER From Michael Dell, renowned founder and chief executive of one of America’s largest technology companies, the inside story of the battles that defined him as a leader In 1984, soon-to-be college dropout Michael Dell hid signs of his fledgling PC business in the bathroom of his University of Texas dorm room. Almost 30 years later, at the pinnacle of his success as founder and leader of Dell Technologies, he found himself embroiled in a battle for his company’s survival. What he’d do next could ensure its legacy—or destroy it completely. Play Nice But Win is a riveting account of the three battles waged for Dell Technologies: one to launch it, one to keep it, and one to transform it. For the first time, Dell reveals the highs and lows of the company's evolution amidst a rapidly changing industry—and his own, as he matured into the CEO it needed. With humor and humility, he recalls the mentors who showed him how to turn his passion into a business; the competitors who became friends, foes, or both; and the sharks that circled, looking for weakness. What emerges is the long-term vision underpinning his success: that technology is ultimately about people and their potential. More than an honest portrait of a leader at a crossroads, Play Nice But Win is a survival story proving that while anyone with technological insight and entrepreneurial zeal might build something great—it takes a leader to build something that lasts.

Engage!, Revised and Updated

Author : Brian Solis
Publisher : John Wiley & Sons
ISBN 13 : 1118072790
Total Pages : 341 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Engage!, Revised and Updated by : Brian Solis

Download or read book Engage!, Revised and Updated written by Brian Solis and published by John Wiley & Sons. This book was released on 2011-02-25 with total page 341 pages. Available in PDF, EPUB and Kindle. Book excerpt: The ultimate guide to branding and building your business in the era of the Social Web—revised and updated with a Foreword by Ashton Kutcher Engage! thoroughly examines the social media landscape and how to effectively use social media to succeed in business—one network and one tool at a time. It leads you through the detailed and specific steps required for conceptualizing, implementing, managing, and measuring a social media program. The result is the ability to increase visibility, build communities of loyal brand enthusiasts, and increase profits. Covering everything you need to know about social media marketing and the rise of the new social consumer, Engage! shows you how to create effective strategies based on proven examples and earn buy-in from your marketing teams. Even better, you'll learn how to measure success and ROI. Introduces you to the psychology, behavior, and influence of the new social consumer Shows how to define and measure the success of your social media campaigns for the short and long term Features an inspiring Foreword by actor Ashton Kutcher, who has more than 5 million followers on Twitter Revised paperback edition brings the book completely up to date to stay ahead of the lightning fast world of social media Today, no business can afford to ignore the social media revolution. If you're not using social media to reach out to your customers and the people who influence them, who is?

The Confirmation

Author : Thomas Powers
Publisher : Alfred A. Knopf
ISBN 13 : 9780375400209
Total Pages : 442 pages
Book Rating : 4.4/5 (2 download)

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Book Synopsis The Confirmation by : Thomas Powers

Download or read book The Confirmation written by Thomas Powers and published by Alfred A. Knopf. This book was released on 2000 with total page 442 pages. Available in PDF, EPUB and Kindle. Book excerpt: A novel of high-stakes political intrigue on the shadowy side of Washington, The Confirmation sheds light on the men who run the Central Intelligence Agency, on investigative journalists, and on government officials fighting for control of the nation's secrets. The confirmation of the seemingly spotless nominee Frank Cabot as Director of Central Intelligence is jeopardized when Brad Cameron, a young CIA officer looking for evidence of American prisoners left behind after the Vietnam war, uncovers a suppressed report -- a claim by a convicted American spy that Cabot cooperated with the Russians in a shameful cover-up twenty years earlier. As Cabot attempts to clear his name, reporter George Tater digs relentlessly for the story that will revive his career and Cameron doggedly pursues the truth about what happened. The result is a full-scale Washington media circus, as a host of interested parties -- the president, the press, the senators who must vote yea or nay on Cabot's nomination, and Cabot's friends and enemies -- all try to conceal, expose, or spin what he did and why. Closely paralleling these events is a different kind of conspiracy. A clandestine militia of angry Vietnam vets, convinced that officials in high places have deliberately abandoned American POWs, plot a confrontation -- both clever and rash -- calculated to violently disrupt Cabot's confirmation hearings. Thomas Powers, the author of books on intelligence and covert history, writes knowingly about how the CIA and its officials operate in the world of Beltway politics. At the heart of this riveting novel is a well-kept secret that, as it emerges, reveals how difficult it is to tell the heroes from thevillains, the truth from the lies, the honorable from the self-serving. As Brad Cameron learns, in official Washington doing the right thing may prove to be more dangerous than anything he has done before.