Royal Mail Group

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Publisher : The Stationery Office
ISBN 13 : 0215031733
Total Pages : 84 pages
Book Rating : 4.2/5 (15 download)

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Book Synopsis Royal Mail Group by : Great Britain: Parliament: House of Commons: Trade and Industry Committee

Download or read book Royal Mail Group written by Great Britain: Parliament: House of Commons: Trade and Industry Committee and published by The Stationery Office. This book was released on 2006-12-14 with total page 84 pages. Available in PDF, EPUB and Kindle. Book excerpt: Royal Mail Group : Ninth report of session 2005-06, Vol. 2: Oral and written Evidence

Post offices - securing their future

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Publisher : The Stationery Office
ISBN 13 : 9780215532725
Total Pages : 92 pages
Book Rating : 4.5/5 (327 download)

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Book Synopsis Post offices - securing their future by : Great Britain: Parliament: House of Commons: Business and Enterprise Committee

Download or read book Post offices - securing their future written by Great Britain: Parliament: House of Commons: Business and Enterprise Committee and published by The Stationery Office. This book was released on 2009-07-07 with total page 92 pages. Available in PDF, EPUB and Kindle. Book excerpt: The post office network has been reduced to 12,000 post offices and outreach services, though the Government has set access criteria for the network to ensure that it covers the whole country. This report examines what services could be provided by the network to ensure its future viability and what people want from their post office network. There is no shortage of demand for more services. The network can and should provide: mail services; financial services (especially enhanced banking services); local authority services; central government services; and broader community services. Many of the problems facing the network are a consequence of the Government moving services online, and so reducing Post Office Ltd's income. The Committee believes the Government has seriously underestimated the potential of the network to serve as a link between government and its citizens. The Digital Britain report (Cm. 7650, ISBN 9780101765022) sees the internet as the primary means of access to public services. The Committee support e-delivery of public services but however much the Government may want to encourage digital inclusion, it also needs to prevent social exclusion. 40 per cent of households do not have internet access. Although some departments are seizing the opportunity a truly national network offers to allow easy access to their services, many government departments are woefully unimaginative about the needs of their customers, and show too little respect for members of the public's right to choose how to deal with the Government.

The Routledge Companion to Network Industries

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Publisher : Routledge
ISBN 13 : 1317668081
Total Pages : 445 pages
Book Rating : 4.3/5 (176 download)

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Book Synopsis The Routledge Companion to Network Industries by : Matthias Finger

Download or read book The Routledge Companion to Network Industries written by Matthias Finger and published by Routledge. This book was released on 2015-11-19 with total page 445 pages. Available in PDF, EPUB and Kindle. Book excerpt: In recent decades, network industries around the world have gone through periods of de- and re-regulation. With vast amounts of sometimes conflicting research carried out into specific network industries, the time has come for a critical over-arching assessment of this entire industry in order to provide a platform of understanding to aid future research and practice. This comprehensive resource provides an orientation for academics, policy makers and managers as to the main economic, regulatory and commercial challenges in the network industries. The book is split into sections covering market, policy, regulation, management perspectives, whilst all of the key network industries are covered, including energy, transport, water and telecommunications. Overseen by world-class Editors and experts in the field, this inter-disciplinary resource is essential reading for students and researchers in international business, industrial economics and the industries.

The Postal Services Bill

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Publisher : The Stationery Office
ISBN 13 : 9780215529473
Total Pages : 68 pages
Book Rating : 4.5/5 (294 download)

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Book Synopsis The Postal Services Bill by : Great Britain. Parliament. House of Commons. Business and Enterprise Committee

Download or read book The Postal Services Bill written by Great Britain. Parliament. House of Commons. Business and Enterprise Committee and published by The Stationery Office. This book was released on 2009 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt: In "Modernise or decline: policies to maintain the universal postal service in the United Kingdom" (Cm. 7529, ISBN 9780101752923) the Hooper review confirmed that Royal Mail Group was the only company capable of delivering the service and proposed a package to deal with the Group's problems. The state should take responsibility for the historic pension deficit; there should be a new regulatory regime, in which mail services would be regulated as part of wider communications services, and, most controversially, there should be a private sector equity partner in Royal Mail. The Government accepted these proposals (Cm. 7560, ISBN 9780101756020) and introduced the Postal Services Bill (HL Bill 24, ISBN 9780108454530). The Committee supports the proposals on the pension fund and the new regulatory regime. But it does not consider that the case has been made that these two reforms can only be made as part of a package which includes the third reform - the involvement of a private sector equity partner in Royal Mail. The provisions contained in the Bill allowing such a partnership are not necessary or desirable as the Government already has powers to sell shares to enable Royal Mail to participate in a joint-venture. There is a lack of clarity over how much investment is needed or where that investment will come from, while the Government appears to have no business plan and has not indicated the use to which any private sector capital would be put. Given this uncertainty the case must rest on its non-financial benefits, and the Committee poses several questions about the proposed partnership which must be addressed.

Liner Predominance in Transoceanic Shipping

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Publisher :
ISBN 13 :
Total Pages : 54 pages
Book Rating : 4.:/5 (31 download)

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Book Synopsis Liner Predominance in Transoceanic Shipping by : Eugene Tyler Chamberlain

Download or read book Liner Predominance in Transoceanic Shipping written by Eugene Tyler Chamberlain and published by . This book was released on 1927 with total page 54 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Trade Information Bulletin

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Publisher :
ISBN 13 :
Total Pages : 1142 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Trade Information Bulletin by :

Download or read book Trade Information Bulletin written by and published by . This book was released on 1922 with total page 1142 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Inclusive Leadership

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Publisher : Routledge
ISBN 13 : 1351610457
Total Pages : 255 pages
Book Rating : 4.3/5 (516 download)

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Book Synopsis Inclusive Leadership by : Gloria Moss

Download or read book Inclusive Leadership written by Gloria Moss and published by Routledge. This book was released on 2019-04-10 with total page 255 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book breaks important new ground in describing the enhancements in performance, motivation and mental well-being that Inclusive Leadership brings to organisations. Illustrating these benefits through theory and practical examples, the book also contrasts this style with Command and Control or ‘Transactional’ leadership, a style that still holds sway in many organisations, with leaders focused on mistakes rather than progress. Inclusive Leadership will transport you through time and geography – from the UK, US, and Australia to France and Norway – showing how much more nurturing an environment Inclusive Leadership provides than Transactional leadership. Read how Inclusive Leadership complements a competitive strategy emphasising innovation and how it dominates in four organisations – Royal Mail Sales, the PageGroup, Sevenoaks School and APAM - spanning sales, recruitment, education and real estate. The chapters also cover education and the associations between Inclusive Leadership and enhanced undergraduate student performance, motivation and engagement both in Norway and in the UK. With a unique combination of both theoretical and practical perspectives, this book is a useful tool for practitioners in the corporate world; business, management and leadership students; and both emerging and established leaders. Watch the accompanying video here: https://www.youtube.com/watch?v=8DEChx953_U&t=8s

The Balance of International Payments of the United States in 1922-

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Publisher :
ISBN 13 :
Total Pages : 1072 pages
Book Rating : 4.3/5 (243 download)

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Book Synopsis The Balance of International Payments of the United States in 1922- by : United States. Bureau of Foreign and Domestic Commerce

Download or read book The Balance of International Payments of the United States in 1922- written by United States. Bureau of Foreign and Domestic Commerce and published by . This book was released on 1923 with total page 1072 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Great Post Office Scandal

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Publisher : Bath Publishing Limited
ISBN 13 : 1838439056
Total Pages : 511 pages
Book Rating : 4.8/5 (384 download)

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Book Synopsis The Great Post Office Scandal by : Nick Wallis

Download or read book The Great Post Office Scandal written by Nick Wallis and published by Bath Publishing Limited. This book was released on 2021-11-18 with total page 511 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Great Post Office Scandal is the extraordinary story behind the recent ITV drama series Mr Bates vs The Post Office. This gripping page-turner recounts how thousands of subpostmasters were accused of theft and false accounting on the back of evidence from Horizon, the flawed computer system designed by Fujitsu, and how a group of them, led by Alan Bates, took their fight to the High Court. Their eventual victory in court vindicated their claims about the defects of the software and exposed the heavy handed attempts by the Post Office to suppress them. The book also chronicles how successive senior managers, business leaders, lawyers, civil servants and Government ministers, at best failed to expose the injustice or, even worse, sought to cover it up, resulting in one of the largest miscarriages of justice in UK history. The author, Nick Wallis, is a journalist and broadcaster who has been reporting on the scandal for over ten years and who acted as script consultant on Mr Bates vs The Post Office, the ITV drama that brought the affair into the national consciousness. As the public inquiry reaches its climax, and senior figures such as Paula Vennells come to be questioned, The Great Post Office Scandal reveals the full scale of what happened and will leave you enraged at how so many of our trusted institutions allowed the saga to go on for nearly a quarter of a century, shattering the lives of thousands of innocent people.

Saving the Royal Mail's universal postal service in the digital age

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Author :
Publisher : The Stationery Office
ISBN 13 : 9780101793728
Total Pages : 56 pages
Book Rating : 4.7/5 (937 download)

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Book Synopsis Saving the Royal Mail's universal postal service in the digital age by : Richard Hooper

Download or read book Saving the Royal Mail's universal postal service in the digital age written by Richard Hooper and published by The Stationery Office. This book was released on 2010-09-10 with total page 56 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Coalition Government asked Richard Hooper to update the 2008 report "Modernise or decline: policies to maintain the universal postal service in the United Kingdom" (Cm. 7529, 2008, ISBN 9780101752923). He finds the universal postal service still under serious threat, with most of the original causes for concern having got worse: the market and Royal Mail's market share continue to decline; the company has still not modernised sufficiently; the accounting pension deficit has grown from £2.9bn to £8.0bn; the current regulatory regime is not fit for purpose. The 2008 recommendation that private sector capital is required by Royal Mail is reiterated, for several reasons. The company is unlikely to generate sufficient cash to finance the modernisation required. Private sector capital will inject private sector disciplines and reduce the risk of political intervention in commercial decisions. And the state of the public finances means that Royal Mail will find it harder to compete for Government capital against other public spending priorities. But private capital will not be attracted without action on the pension deficit and the regulatory regime. The historic pension deficit should be taken over by the public purse. A new regulatory framework must be created that increases certainly for investors in the postal services sector in general and in Royal Mail in particular. Postcomm has recently consulted on a new framework, and this should be built upon. This update sets out the high level principles that should guide regulation, ensuring the overall burden is reduced.

How to Complain

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Publisher : M-Y Books Limited
ISBN 13 : 190990886X
Total Pages : 211 pages
Book Rating : 4.9/5 (99 download)

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Book Synopsis How to Complain by : Helen Dewdney

Download or read book How to Complain written by Helen Dewdney and published by M-Y Books Limited. This book was released on 2014-12-08 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here is the result of over 30 years of experience from the campaigner Helen Dewdney, who sports the online persona "The Complaining Cow". Including tips, real-life examples, anecdotes and handy template letters, you are provided with the knowledge and confidence to assert your legal rights, overcome any consumer complaint hurdles and always gain redress. Discover what kind of complainer you are, how you can gain better results and how to deal with the common fob offs companies use. Get comprehensive advice on the most up to date consumer laws you could ever need, how to complain effectively, how and where to take things further when you don't get a satisfactory response and lots of useful contacts. Faulty goods, poor service, bad advice, over charging and mis-selling; it's all covered here. Learn how to take on supermarkets, airlines, energy and insurance companies, banks, and restaurants amongst others and get results. Read how and why she took Tesco to the small claims court and won. Never be out of pocket again! Helen Dewdney is The Complaining Cow. She champions consumer rights through a blog. She has gained recognition for her knowhow in complaining effectively, and appears on Radio 5 as an Expert, various BBC local radio and community stations, BBC Breakfast, ITV News, Rip Off Britain and in national and local press. Helen's background is in children's services and she has no legal training whatsoever, but provides advice through her blog, YouTube channel and social media demonstrating that one does not need to be a legal expert to assert your legal rights. Due to the popularity of the blog and the increased call on her time to help people having difficulty with companies, she has written this book.

Postal services in Scotland

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Publisher : The Stationery Office
ISBN 13 : 9780215555830
Total Pages : 160 pages
Book Rating : 4.5/5 (558 download)

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Book Synopsis Postal services in Scotland by : Great Britain: Parliament: House of Commons: Scottish Affairs Committee

Download or read book Postal services in Scotland written by Great Britain: Parliament: House of Commons: Scottish Affairs Committee and published by The Stationery Office. This book was released on 2011-01-09 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Committee's report considers two key issues: the maintenance of a universal service and the continuation of a sustainable Post Office network across Scotland. The report welcomes assurances that Scotland would not be made exempt from the universal service obligation. Further clarification is needed on Ofcom's power to designate more than one universal service provider. Ofcom should be required to consult with consumers, small businesses and vulnerable users in remote, rural and island communities in Scotland before it recommends any changes to the existing USO. There are considerable advantages to a long, stable and robust relationship between Royal Mail Group and Post Office Ltd and the Committee recommends that a ten year Inter Business Agreement should be reached prior to any sale of Royal Mail. On the Post Office network, the Bill makes no provision for the number of Post Offices and does not set out criteria for access to the network, a matter of concern because the current criteria could be met by 7,500 branches rather than the existing 11,500 branches. This could lead to many closures in Scotland. The Committee recommends that the Government gives assurances to preserving the existing network of branches. Elements of Outreach Post Offices, which replaced 102 Post Office branches in rural and remote parts of Scotland, are not sufficiently robust or reliable to provide an adequate service, according to the Committee, and it fears the new Post Office Local risks downgrading the service further. Improvements should be delivered as a matter of urgency.

The Role of the Postal and Delivery Sector in a Digital Age

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Publisher : Edward Elgar Publishing
ISBN 13 : 1782546340
Total Pages : 355 pages
Book Rating : 4.7/5 (825 download)

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Book Synopsis The Role of the Postal and Delivery Sector in a Digital Age by : Michael A Crew

Download or read book The Role of the Postal and Delivery Sector in a Digital Age written by Michael A Crew and published by Edward Elgar Publishing. This book was released on 2014-01-31 with total page 355 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume, the result of the 21st Conference on Postal and Delivery Economics (Ireland, 2013), describes the continuing problem of the decline of the postal sector in the face of electronic competition and offers strategies for the survival of mail s

Stamp prices

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Publisher : The Stationery Office
ISBN 13 : 9780215043719
Total Pages : 56 pages
Book Rating : 4.0/5 (437 download)

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Book Synopsis Stamp prices by : Great Britain: Parliament: House of Commons: Business, Innovation and Skills Committee

Download or read book Stamp prices written by Great Britain: Parliament: House of Commons: Business, Innovation and Skills Committee and published by The Stationery Office. This book was released on 2012-04-04 with total page 56 pages. Available in PDF, EPUB and Kindle. Book excerpt: Stamp Prices : Fifteenth report of session 2010-12, Vol. 2: Oral and written Evidence

British Shipping and World Competition

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Publisher : Liverpool University Press
ISBN 13 : 1786948931
Total Pages : 392 pages
Book Rating : 4.7/5 (869 download)

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Book Synopsis British Shipping and World Competition by : S.G. Sturmey

Download or read book British Shipping and World Competition written by S.G. Sturmey and published by Liverpool University Press. This book was released on 2017-10-18 with total page 392 pages. Available in PDF, EPUB and Kindle. Book excerpt: This work is a reprint of a 1962 book, British Shipping and World Competition, by maritime economist Dr S. G. Sturmey. It seeks to explain why the tonnage of ships registered in the United Kingdom declined from forty-five percent of the world total in 1900, to sixteen percent by 1960. It presents four possible answers and proceeds to examine them in detail: changes in approaches to competition resulting in changes to the economic structure of the industry; international interference in competitive structures; unrelated factors, such as government policies that didn’t directly concern shipping but still caused an impact; and the internal actions within British shipping relating to changes in industrial circumstances. It is comprised of fifteen chapters, an appendix tabling the contribution of British shipping to the balance of payments, a bibliography, comprehensive index, epilogue, and a foreword from the series editor which states that the Sturmey’s arguments remain resonant in the field of maritime history in the present day. Sturmey makes a particular effort to place the activity in the British shipping industry into an international context for the sake of comparative analysis. It concludes that the decline of the industry was primarily due to internal decision-making rather than external factors - a conclusion that was considered divisive and provocative upon initial release, but has stood the test of time. The epilogue attempts to predict the future of British shipping post-1960, suggesting shipowners could improve the industry’s prospects: however, few of these predictions came to be.

Modernise Or Decline

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Publisher : The Stationery Office
ISBN 13 : 9780101752923
Total Pages : 172 pages
Book Rating : 4.7/5 (529 download)

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Book Synopsis Modernise Or Decline by : Richard Hooper

Download or read book Modernise Or Decline written by Richard Hooper and published by The Stationery Office. This book was released on 2008 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: This review (Cm. 7529, ISBN 9780102958393) was established to maintain the universal postal service, that is the collection, sorting, transportation and delivery of letters to all 28 million businesses and residential addresses. It sets out a number of conclusions and recommendations on how the universal service can be maintained. The postal service is seen as having a strong social and economic rationale. Customers place a high value on the affordability of the service, on a uniform tariff, and deliveries on six days per week. The Review states that the post offices provide a vital point of access for residential consumers and small businesses. The universal service is under threat though, with the explosion of digital media - the internet, email, mobile text and broadcasting - which has prompted an unprecedented decline in the letters market. The Review does see a positive future for the postal service, provided that postal companies are able to respond quickly to the changing needs of customers and embrace the opportunities which new technology brings. Although the Royal Mail is the only company currently capable of providing the universal service in the UK, it is much less efficient than many of its European peers and faces severe difficulties. Therefore a radical reform of the Royal Mail's network is inevitable, and the organisation needs to modernise faster. To sustain the universal service, the Royal Mail needs to tackle inefficiency, the pension deficit, and the difficult relationships between the company, unions and regulator. The Review sees two distinct phases to modernisation: (i) Transformation: that is, changing the culture of the organisation, by improving efficiency and reducing costs; (ii) Diversify: that is, finding new sources of revenue either by providing related products or expanding to cover a wider geographical area. The Review believes that the Royal Mail urgently needs commercial confidence, capital and corporate experience to modernise quickly and effectively, and recommends a strategic partnership with one or more private sector companies with demonstrable experience of transforming a major business, ideally a major network business, but that Post Office Ltd should remain wholly within public sector ownership.

Stamp of approval?

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Publisher : The Stationery Office
ISBN 13 : 9780215033611
Total Pages : 58 pages
Book Rating : 4.0/5 (336 download)

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Book Synopsis Stamp of approval? by : Great Britain: Parliament: House of Commons: Trade and Industry Committee

Download or read book Stamp of approval? written by Great Britain: Parliament: House of Commons: Trade and Industry Committee and published by The Stationery Office. This book was released on 2007-04-12 with total page 58 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Government believes that the current network of Post Offices is unsustainable and has outlined plans for restructuring, which involve closures, relocations and new delivery mechanisms. This report examines this strategy, the distance based criteria that would guide closures, the consultation on the plans at a local level, the future viability of the network, the services the post offices could provide to ensure their viability and the nature of the successor to the Post Office Card Account.