Rockstar Service, Rockstar Profits

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Author :
Publisher : Morgan James Publishing
ISBN 13 : 1642792233
Total Pages : 170 pages
Book Rating : 4.6/5 (427 download)

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Book Synopsis Rockstar Service, Rockstar Profits by : David Brownlee

Download or read book Rockstar Service, Rockstar Profits written by David Brownlee and published by Morgan James Publishing. This book was released on 2019-03-05 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: RockStar Service, Rockstar Profits reveals a new, fast, easy way to increase revenues, grow a business, and create loyal customers for life. Imagine for a moment that your favorite artist, musician, group or rock star came into your office or called you today requesting your product or service. What would you say to them? What would you do to serve them? Now ask yourself: When was the last time I treated a customer or a client like a rock star? What would it do for your business if you treat every customer and client like a rock star? Rockstar Service, Rockstar Profits shows business owners, executives, customer service reps, and others a more effective way for their team to deliver world-class, rockstar customer service to their customers. Inside, business coach David Brownlee teaches how to build rapport in 60 seconds or less, create customized customer service strategies to implement immediately, and how to look at customers in a new light. Rockstar Service, Rockstar Profits reveals how to increase revenues, grow a business, and create raving fans—clients that will never leave.

The Book of all 20 Methodologies to Improve and Profit from Customer Experience and Service

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Author :
Publisher : Heverton Anunciação
ISBN 13 :
Total Pages : 403 pages
Book Rating : 4./5 ( download)

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Book Synopsis The Book of all 20 Methodologies to Improve and Profit from Customer Experience and Service by : Heverton Anunciação

Download or read book The Book of all 20 Methodologies to Improve and Profit from Customer Experience and Service written by Heverton Anunciação and published by Heverton Anunciação. This book was released on 2023-12-04 with total page 403 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the past, medicine worked like this: a patient looked for a doctor who evaluated him carefully. After the evaluation, the doctor said to the patient: Are you willing to abandon everything that has made you sick so far? Only then do I accept to be your doctor. Now, I ask you: Is your company willing to abandon all the bad processes and bad strategies that have given your customers a bad experience? The big problem is that, in many cases, we look for doctors, pharmacists and software resellers and, what they want most, is to recommend medicines and CRM systems for a temporary cure, or imaginary cure to serve the media or advertising. What's wrong with that? It is that in the customer service sector, the side effect is worse than acting directly on the cause of the corporate pains that cause the bad experience to customers. If professionals don't know how to hire and build a long-term strategy, your suppliers will always want you to come back for new software purchases and more software, and not for a permanent cure. The objective of this book is to bring the most widely used and effective standards on the market to serious professionals who really want to embrace and offer excellent customer service. There is no methodology that will solve everything overnight, but the right methodology will help the company to respond quickly and without repression. As the conclusion, I wrote in this book too a table that help you to identify Why, when and how to use each one of those worldwide methodologies or tools to improve and profit from your customer service. This book is part of the CRM and Customer Experience Trilogy called CX Trilogy which aims to unite the worldwide community of CX, Customer Service, Data Science and CRM professionals. I believe that this union would facilitate the contracting of our sector and profession, as well as identifying the best professionals in the market. The CX Trilogy consists of 3 books and one Dictionary: 1st) 30 Advice from 30 greatest professionals in CRM and customer service in the world 2nd) The Book of all Methodologies and Tools to Improve and Profit from Customer Experience and Service 3rd) Data Science and Business Intelligence - Advice from reputable Data Scientists around the world and plus, the book: The Official Dictionary for Internet, Computer, ERP, CRM, UX, Analytics, Big Data, Customer Experience, Call Center, Digital Marketing and Telecommunication: The Vocabulary of One New Digital World

How to Become a Nonprofit Rockstar

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Author :
Publisher : Lulu.com
ISBN 13 : 0557725836
Total Pages : 177 pages
Book Rating : 4.5/5 (577 download)

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Book Synopsis How to Become a Nonprofit Rockstar by : Trista Harris

Download or read book How to Become a Nonprofit Rockstar written by Trista Harris and published by Lulu.com. This book was released on 2010 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you feel stuck in your nonprofit career? Unsure how to take that next step? How to Become a Nonprofit Rockstar is an accessible, do-it-yourself map of how to navigate the nonprofit sector and gives you the tools that you need to move from entry level to leadership.This book is designed for professionals who want to build a meaningful and rewarding nonprofit career. How to Become a Nonprofit Rockstar is based on the authors' experiences as well as interviews with nonprofit rockstars who have supercharged their careers.You'll learn how to develop meaningful nonprofit experience, build a strong network, establish a strong personal brand, achieve the elusive work/life balance, and move on up in your career.

Plunkett's Infotech Industry Almanac 2006: The Only Complete Guide to the Technologies and Companies Changing the Way the World Thinks, Works and Shar

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Author :
Publisher : Plunkett Research, Ltd.
ISBN 13 : 1593920539
Total Pages : 685 pages
Book Rating : 4.5/5 (939 download)

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Book Synopsis Plunkett's Infotech Industry Almanac 2006: The Only Complete Guide to the Technologies and Companies Changing the Way the World Thinks, Works and Shar by : Jack W. Plunkett

Download or read book Plunkett's Infotech Industry Almanac 2006: The Only Complete Guide to the Technologies and Companies Changing the Way the World Thinks, Works and Shar written by Jack W. Plunkett and published by Plunkett Research, Ltd.. This book was released on 2006 with total page 685 pages. Available in PDF, EPUB and Kindle. Book excerpt: Plunketts InfoTech Industry Almanac presents a complete analysis of the technology business, including the convergence of hardware, software, entertainment and telecommunications. This market research tool includes our analysis of the major trends affecting the industry, from the rebound of the global PC and server market, to consumer and enterprise software, to super computers, open systems such as Linux, web services and network equipment. In addition, we provide major statistical tables covering the industry, from computer sector revenues to broadband subscribers to semiconductor industry production. No other source provides this books easy-to-understand comparisons of growth, expenditures, technologies, imports/exports, corporations, research and other vital subjects. The corporate profile section provides in-depth, one-page profiles on each of the top 500 InfoTech companies. We have used our massive databases to provide you with unique, objective analysis of the largest and most exciting companies in: Computer Hardware, Computer Software, Internet Services, E-Commerce, Networking, Semiconductors, Memory, Storage, Information Management and Data Processing. We've been working harder than ever to gather data on all the latest trends in information technology. Our research effort includes an exhaustive study of new technologies and discussions with experts at dozens of innovative tech companies. Purchasers of the printed book or PDF version may receive a free CD-ROM database of the corporate profiles, enabling export of vital corporate data for mail merge and other uses.

Rock Bottom to Rock Star

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Author :
Publisher : Penguin
ISBN 13 : 1101980559
Total Pages : 258 pages
Book Rating : 4.1/5 (19 download)

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Book Synopsis Rock Bottom to Rock Star by : Ryan Blair

Download or read book Rock Bottom to Rock Star written by Ryan Blair and published by Penguin. This book was released on 2016 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: Can you remember that one time you got recognized or someone thanked you for your contribution to their life? You were a rock star, even for just one second. This book isn't about a charmed path to success or some untouchable fairy tale that nobody can relate to-this is about going from rock bottom to rock star, something that everybody can relate to. In his first book, Blair shared the brutally honest story of how he went from an at-risk youth, sleeping on a mattress on the floor of a shack, to a self-made multimillionaire by his early twenties. As his story became a national sensation, fans started asking him how they too could become entrepreneurs, take their careers to the next level, and achieve financial freedom. Rock Bottom to Rock Star answers those questions. Blair has battled extreme obstacles: life as a former gang member, balancing a demanding career with single parenthood, building and selling multiple companies, and making and losing tens of millions of dollars (sometimes all in one day). He wants to help others avoid the mistakes he made in the school of hard knocks, so he has compiled his unique advice for going from rock bottom to rock star in whatever field you chose to pursue. Much of his advice is counterintuitive, and definitely not what you would learn in business school. Here's one example: "Don't believe your own hype. The moment you start celebrating, you've left the stage. It wasn't celebration that made you a rock star. It was hard work." If you're serious about making the most of your life and you're ready to become the "rock star next door" instead of just looking up to them, this may be the most rewarding book you'll ever read.

Jacob and Beth: The Complete Collection (Jacob and Beth's Rockstar Life #1-#5) - a rockstar romance series

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Author :
Publisher : Willowick Publishing
ISBN 13 : 1370291086
Total Pages : 1108 pages
Book Rating : 4.3/5 (72 download)

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Book Synopsis Jacob and Beth: The Complete Collection (Jacob and Beth's Rockstar Life #1-#5) - a rockstar romance series by : Carla Krae

Download or read book Jacob and Beth: The Complete Collection (Jacob and Beth's Rockstar Life #1-#5) - a rockstar romance series written by Carla Krae and published by Willowick Publishing. This book was released on 2021-12-28 with total page 1108 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Jacob and Beth's Rockstar Life series explores Beth and Jacob’s relationship with all its joys, flaws, and heartache. This collection contains KISSED, BETRAYED, FORGIVEN, LOVED, and COMPLETED. Contemporary Rockstar Romance saga. This story is intended for readers over the age of 18 due to adult language, sexual content, and adult situations. Search terms: rockstar romance, rock star romance, second chance romance, second chance love, virgin heroine, lead singer, Los Angeles, personal assistant, her boss, his employee, workplace romance, first love, teen love, angsty romance, British hero, nerdy heroine, bookworm, girl in glasses, virgin heroine, high-school best friends, friends to lovers, betrayal, paparazzi, pressures of fame, happy ever after

Plunkett's Food Industry Almanac

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Author :
Publisher : Plunkett Research, Ltd.
ISBN 13 : 1593921314
Total Pages : 611 pages
Book Rating : 4.5/5 (939 download)

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Book Synopsis Plunkett's Food Industry Almanac by : Jack W. Plunkett

Download or read book Plunkett's Food Industry Almanac written by Jack W. Plunkett and published by Plunkett Research, Ltd.. This book was released on 2009-03 with total page 611 pages. Available in PDF, EPUB and Kindle. Book excerpt: Market research guide to the food industry a tool for strategic planning, competitive intelligence, employment searches or financial research. Contains trends, statistical tables, and an industry glossary. Includes one page profiles of food industry firms, which provides data such as addresses, phone numbers, and executive names.

Rockstar Real Estate Investing: Expert Advice for Making Your First Million

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Author :
Publisher : Lioncrest Publishing
ISBN 13 : 9781544513928
Total Pages : 140 pages
Book Rating : 4.5/5 (139 download)

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Book Synopsis Rockstar Real Estate Investing: Expert Advice for Making Your First Million by : Kyle Green

Download or read book Rockstar Real Estate Investing: Expert Advice for Making Your First Million written by Kyle Green and published by Lioncrest Publishing. This book was released on 2019-03-27 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt: Making serious income from the real estate market is safer and easier than you think. Jessi Johnson and Kyle Green know the secrets to investing in and profiting from real estate-and, with some confidence and their surefire tips and tricks, you can become a real estate rockstar and start living your dreams. In Rockstar Real Estate Investing, Johnson and Green-millionaires and seasoned experts in real estate, management, and financing-show you how to use other people's money to fuel your dreams. You'll discover how to make a lot spending a little through buying and flipping properties or holding them for the long term. You'll learn how to leverage your investment, minimize risk, and maximize profits as you find real opportunities in real estate. This book will place you in the driver's seat to take control of your destiny. It's time to stop dreaming and make that wealth a reality.

Rock Your Life

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Author :
Publisher : Hybrid Global Publishing
ISBN 13 : 1938015819
Total Pages : 224 pages
Book Rating : 4.9/5 (38 download)

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Book Synopsis Rock Your Life by : Craig Duswalt

Download or read book Rock Your Life written by Craig Duswalt and published by Hybrid Global Publishing. This book was released on 2017-09-08 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Rock Your Life is filled with amazing stories by incredible people. Craig Duswalt asked some of his high-profile friends if they would share a success they had in their lives so that they might inspire future business leaders and world changers. They all said yes! This book features an impressive lineup of “RockStars” including Russell Hitchcock, lead singer of the amazing and successful pop duo, Air Supply; Dean Cain, played Superman on the hit television show, Lois & Clark: The New Adventures of Superman; Ray Parker Jr., writer and performer of the mega-hit song, Ghostbusters; Don Cromwell, former bass player for Air Supply and Eddie Money; Natasha Duswalt, author of three books, one #1 Amazon best-selling book, and owner of a top modeling agency in Los Angeles; Sandra Yancey, Founder and CEO of the #1 Women’s Entrepreneur Conference, eWomenNetwork; Captain Charlie Plumb, retired Navy Captain, former POW and International Speaker; Bill Walsh, America’s Business Expert; Joel Weldon, Golden Gavel winner and Hall of Fame Speaker; “Famous Dave” Anderson, America’s Rib King and founder of Famous Dave’s restaurants; and RADM Paul Becker, a retired, highly decorated U.S. Naval Intelligence Officer.

Rockstar Ending: The first book in the shockingly plausible Rockstar Ending series

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Author :
Publisher : Resista Press
ISBN 13 : 1913417018
Total Pages : 279 pages
Book Rating : 4.9/5 (134 download)

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Book Synopsis Rockstar Ending: The first book in the shockingly plausible Rockstar Ending series by : N A Rossi

Download or read book Rockstar Ending: The first book in the shockingly plausible Rockstar Ending series written by N A Rossi and published by Resista Press. This book was released on 2020-01-01 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: Uncover the shocking truth as Lexi embarks on a daring mission to expose the hidden conspiracy that forces older people into genocide by stealth. Brace yourself for a captivating tale filled with suspense and a fight against sinister powers. In a world divided by the populist Yuthentic movement, wealth redistribution becomes a tool to reinforce a generational divide. When Lexi's best friend's mother chooses to end her life, Lexi takes a stand against this injustice, no matter the cost. Join her on a thrilling journey where an underground resistance is growing, defying the odds. Discover the power of unlikely heroes who defy the status quo and question whether they can truly change the world. The first book in the Rockstar Ending series is a gripping page-turner that will keep you engaged and pondering the most pressing social and political issues of our time. Immerse yourself in a thought-provoking narrative that skillfully navigates the fine line between free choice, coercion, and the forces of government and corporate control. As the events unfold in this hauntingly plausible story, you'll find yourself unable to forget the captivating series of events that unfold. If you're a fan of speculative fiction that challenges the norms, resonating with shows like Black Mirror, The Handmaid's Tale, or Nineteen Eighty-Four, Rockstar Ending is a must-read for you. Get ready to embark on a thrilling journey into a world where the stakes are high, the resistance is rising, and the truth lies just beneath the surface. Order your copy of Rockstar Ending today and prepare for an unforgettable reading experience. Stay tuned for the television adaptation that will bring this gripping story to life like never before! Remember, Rockstar Ending isn't just a book – it's an eye-opening exploration of the complexities of society and a chilling warning of what could be. Don't miss out on this groundbreaking series that pushes the boundaries of imagination and challenges your perceptions.

How to Kill a Rock Star

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Author :
Publisher : Sourcebooks, Inc.
ISBN 13 : 1402250398
Total Pages : 432 pages
Book Rating : 4.4/5 (22 download)

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Book Synopsis How to Kill a Rock Star by : Tiffanie DeBartolo

Download or read book How to Kill a Rock Star written by Tiffanie DeBartolo and published by Sourcebooks, Inc.. This book was released on 2005-09-01 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Funny, tender, edgy. I wanted the love story to go on forever."—Joan Johnston, bestselling author of No Longer a Stranger Written in the wonderfully honest, edgy, and hilarious voice she perfected in God-Shaped Hole, Tiffanie DeBartolo shines in a passionate new story of music, love, and sacrifice. Eliza Caelum, a young music journalist, is finally getting her footing in New York when she meets Paul Hudson, a talented songwriter and lead singer of the band Bananafish. They soon realize they share more than a reverence for rock music and plunge headlong into love. When Bananafish is signed by a big corporate label, and Paul is on his way to becoming a major rock star, Eliza's past forces her to make a heartbreaking decision that might be the key to Paul's sudden disappearance. A layered and emotional look into the world of music, this raw summer read will resonate with readers who loved Daisy Jones & the Six by Taylor Jenkins Reid. Praise for Tiffanie DeBartolo's God-Shaped Hole: "From highs to heartbreak, DeBartolo conjures an affair to remember."—People "Honest, raw, and engaging."—Booklist "This generation's Love Story."—Kirkus Reviews

Recruit Rockstars

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Author :
Publisher :
ISBN 13 : 9781619618152
Total Pages : 232 pages
Book Rating : 4.6/5 (181 download)

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Book Synopsis Recruit Rockstars by : Jeff Hyman

Download or read book Recruit Rockstars written by Jeff Hyman and published by . This book was released on 2017-11-06 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ninety percent of business problems are actually recruiting problems in disguise. If you're filling your company's vacant positions with B-Players, you're playing with fire. Instead, hire Rockstars to build an organization with limitless potential. Recruit Rockstars shows you how to find, hire, and keep the best of the best. Top-tier executive recruiter Jeff Hyman has hired more than three thousand people over the course of his career. Now, he reveals his bulletproof 10-step method for landing the very best talent, based on data instead of gut feel. From sourcing and interviewing to closing and onboarding, you'll learn how to attract winners like a magnet and avoid the mistakes that result in bad hires. Assembling a team of driven and innovative Rockstars is the most powerful competitive advantage you can have in today's ever-changing business world. Recruit Rockstars will help you nail your numbers, impress your investors, and crush your competitors.

Plunkett's Infotech Industry Almanac 2004

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Author :
Publisher :
ISBN 13 : 9781593920104
Total Pages : 692 pages
Book Rating : 4.9/5 (21 download)

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Book Synopsis Plunkett's Infotech Industry Almanac 2004 by : Jack W. Plunkett

Download or read book Plunkett's Infotech Industry Almanac 2004 written by Jack W. Plunkett and published by . This book was released on 2004 with total page 692 pages. Available in PDF, EPUB and Kindle. Book excerpt: Complete analysis of the technology business. Industry trends and overview. In-depth, profiles on each of the top 500 InfoTech companies. Hardware, Software, Internet Services, E-Commerce, Networking, Semiconductors, Memory, Storage, Information Management and Data Processing. 663 pages.

Rock Star Millennials

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Author :
Publisher :
ISBN 13 : 9781736083604
Total Pages : pages
Book Rating : 4.0/5 (836 download)

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Book Synopsis Rock Star Millennials by : Kathryn D. Spitznagle

Download or read book Rock Star Millennials written by Kathryn D. Spitznagle and published by . This book was released on 2020-12-17 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: ROCK STAR MILLENNIALS takes a look at both sides of the exchange between leaders and Millennials to see how both sides can benefit. We'll discuss how we can best serve millennials as their leaders and mentors, and in return, how can they best serve us as team members, engaged employees and emerging leaders. You'll see many real-life examples from a variety of companies including Nestlé-Purina, Caterpillar Inc., Renewal by Andersen, McDonald's, and some smaller firms as well. These stories illustrate true leadership in action and provide ideas to apply in your own workplace. Whether you lead Millennials and want to know how to attract, engage and inspire them or you are a Millennial leading others and want a fast-course in practical leadership development, this book is for you. In it, Kathryn features Rock Star Millennials who have used many of her proven Leadership Tools for self-management, personal productivity and mentoring to accelerate their own success and help others do the same.You'll learn: What Millennials want from their bosses, companies and leadership or learning opportunities How to develop a culture of trust and transparency Easy ways to give straight feedback and coach for success A simple approach to creating a vision, proof of concept and business case to set a strategy How to become a conduit, connecting teams, igniting passions, spurring success

International Tax

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Author :
Publisher :
ISBN 13 :
Total Pages : 638 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis International Tax by : Lynette Olivier

Download or read book International Tax written by Lynette Olivier and published by . This book was released on 2008 with total page 638 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book gives an overview of international tax aspects from a South African perspective. These topics include: taxation of controlled foreign companies, tax treatment of foreign dividends, exchange controls, tax havens, intermediate holding companies, and double-taxation agreements. It also includes the latest international tax amendments to the South African Income Tax Act up to August 2007, tax treaties signed by South Africa, overseas court cases, examples of tax treaty application, and an expanded glossary.

Built on Values

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0470901926
Total Pages : 258 pages
Book Rating : 4.4/5 (79 download)

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Book Synopsis Built on Values by : Ann Rhoades

Download or read book Built on Values written by Ann Rhoades and published by John Wiley & Sons. This book was released on 2011-01-18 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most leaders know that a winning, engaged culture is the key to attracting top talent—and customers. Yet, it remains elusive how exactly to create this ideal workplace —one where everyone from the front lines to the board room knows the company’s values and feels comfortable and empowered to act on them. Based on Ann Rhoades’ years of experience with JetBlue, Southwest, and other companies known for their trailblazing corporate cultures, Built on Values reveals exactly how leaders can create winning environments that allow their employees and their companies to thrive. Companies that create or improve values-based cultures can become higher performers, both in customer and employee satisfaction and financial return, as proven by Rhoades’ work with JetBlue, Southwest Airlines, Disney, Loma Linda University Hospitals, Doubletree Hotels, Juniper Networks, and P.F. Chang’s China Bistros. Built on Values provides a clear blueprint for how to accomplish culture change, showing: How to exceed the expectations of employees and customers How to develop a Values Blueprint tailored to your organization’s goals and put it into action Why it's essential to hire, fire, and reward people based on values alone, and How to establish a discipline for sustaining a values-centric culture Built on Values helps companies get on the pathway to greatness by showing the exact steps for either curing an ailing company culture or creating a new one from scratch.

Jacked

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Author :
Publisher : Wiley
ISBN 13 : 9780470936375
Total Pages : 304 pages
Book Rating : 4.9/5 (363 download)

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Book Synopsis Jacked by : David Kushner

Download or read book Jacked written by David Kushner and published by Wiley. This book was released on 2012-04-03 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: Inside the making of a videogame that defined a generation: Grand Theft Auto Grand Theft Auto is one of the biggest and most controversial videogame franchises of all time. Since its first release in 1997, GTA has pioneered the use of everything from 3D graphics to the voices of top Hollywood actors and repeatedly transformed the world of gaming. Despite its incredible innovations in the $75 billion game industry, it has also been a lightning rod of debate, spawning accusations of ethnic and sexual discrimination, glamorizing violence, and inciting real-life crimes. Jacked tells the turbulent and mostly unknown story of GTA's wildly ambitious creators, Rockstar Games, the invention and evolution of the franchise, and the cultural and political backlash it has provoked. Explains how British prep school brothers Sam and Dan Houser took their dream of fame, fortune, and the glamor of American pop culture and transformed it into a worldwide videogame blockbuster Written by David Kushner, author of Masters of Doom and a top journalist on gaming, and drawn from over ten years of interviews and research, including firsthand knowledge of Grand Theft Auto's creators and detractors Offers inside details on key episodes in the development of the series, including the financial turmoil of Rockstar games, the infamous "Hot Coffee" sex mini-game incident, and more Whether you love Grand Theft Auto or hate it, or just want to understand the defining entertainment product of a generation, you'll want to read Jacked and get the real story behind this boundary-pushing game.