Return On Quality

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Return on Investment for Healthcare Quality Improvement

Author : Craig A. Solid
Publisher : Springer Nature
ISBN 13 : 3030464784
Total Pages : 271 pages
Book Rating : 4.0/5 (34 download)

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Book Synopsis Return on Investment for Healthcare Quality Improvement by : Craig A. Solid

Download or read book Return on Investment for Healthcare Quality Improvement written by Craig A. Solid and published by Springer Nature. This book was released on 2020-06-09 with total page 271 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers a comprehensive overview of performing return-on-investment (ROI) analyses for healthcare quality improvement (QI). In the United States, healthcare policy regarding physician and facility payment/reimbursement is steadily trending towards the use of “value-based” systems and away from the traditional “fee-for-service” (FFS) payment mechanisms. Healthcare professionals and organizations who have previously focused on quality metrics are now finding themselves burdened with having to define and assess value metrics, without much guidance or assistance. This volume aims to be a guide and a reference for healthcare professionals tasked with estimating and establishing ROI for QI. Chapters describe the general framework for how to perform QI; establish standard definitions of important terms, concepts, and calculations; and provide specific instructions for how to complete each step of an ROI analysis. These include: selecting a QI initiative and identifying the associated metrics, establishing measurable, monetizable, and attributable costs and benefits, determining the appropriate scope and perspective, calculating ROI and related metrics (payback period, benefit-to-cost ratio, etc.), comparing with established benchmarks or previously published results, and interpreting the results for the intended audience. In addition, chapters offer examples of real studies (or hypothetical studies of real situations), as well as templates for several of the necessary activities that readers can leverage for their own use. Return on Investment for Healthcare Quality Improvement is a must-have resource for healthcare providers, administrators, and other professionals who work in healthcare organizations, hospitals and other healthcare settings, health systems, and residency programs seeking to obtain outside funding, as well as policy makers and administrators of federal programs.

Return on Quality

Author : Roland T. Rust
Publisher : Irwin Professional Publishing
ISBN 13 : 9781557385475
Total Pages : 225 pages
Book Rating : 4.3/5 (854 download)

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Book Synopsis Return on Quality by : Roland T. Rust

Download or read book Return on Quality written by Roland T. Rust and published by Irwin Professional Publishing. This book was released on 1994 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: Se analiza la importancia del producto y la calidad del servicio como un éxito de una compañía al mismo tiempo que se valora el costo específico de calidad y su impacto en el negocio. Se precisa que la calidad debe ser contemplada más que como un concepto, un esfuerzo que permitirá obtener beneficios.

Return on Quality

Author : Roland T. Rust
Publisher :
ISBN 13 : 9789971643867
Total Pages : 225 pages
Book Rating : 4.6/5 (438 download)

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Book Synopsis Return on Quality by : Roland T. Rust

Download or read book Return on Quality written by Roland T. Rust and published by . This book was released on 1994 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Return on Investment for Healthcare Quality Improvement

Author : Craig A. Solid
Publisher : Springer
ISBN 13 : 9783030464806
Total Pages : 263 pages
Book Rating : 4.4/5 (648 download)

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Book Synopsis Return on Investment for Healthcare Quality Improvement by : Craig A. Solid

Download or read book Return on Investment for Healthcare Quality Improvement written by Craig A. Solid and published by Springer. This book was released on 2021-06-10 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers a comprehensive overview of performing return-on-investment (ROI) analyses for healthcare quality improvement (QI). In the United States, healthcare policy regarding physician and facility payment/reimbursement is steadily trending towards the use of “value-based” systems and away from the traditional “fee-for-service” (FFS) payment mechanisms. Healthcare professionals and organizations who have previously focused on quality metrics are now finding themselves burdened with having to define and assess value metrics, without much guidance or assistance. This volume aims to be a guide and a reference for healthcare professionals tasked with estimating and establishing ROI for QI. Chapters describe the general framework for how to perform QI; establish standard definitions of important terms, concepts, and calculations; and provide specific instructions for how to complete each step of an ROI analysis. These include: selecting a QI initiative and identifying the associated metrics, establishing measurable, monetizable, and attributable costs and benefits, determining the appropriate scope and perspective, calculating ROI and related metrics (payback period, benefit-to-cost ratio, etc.), comparing with established benchmarks or previously published results, and interpreting the results for the intended audience. In addition, chapters offer examples of real studies (or hypothetical studies of real situations), as well as templates for several of the necessary activities that readers can leverage for their own use. Return on Investment for Healthcare Quality Improvement is a must-have resource for healthcare providers, administrators, and other professionals who work in healthcare organizations, hospitals and other healthcare settings, health systems, and residency programs seeking to obtain outside funding, as well as policy makers and administrators of federal programs.

Return to quality in rural agricultural markets: Evidence from wheat markets in Ethiopia

Author : Do Nascimento Miguel, Jérémy
Publisher : Intl Food Policy Res Inst
ISBN 13 :
Total Pages : 66 pages
Book Rating : 4./5 ( download)

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Book Synopsis Return to quality in rural agricultural markets: Evidence from wheat markets in Ethiopia by : Do Nascimento Miguel, Jérémy

Download or read book Return to quality in rural agricultural markets: Evidence from wheat markets in Ethiopia written by Do Nascimento Miguel, Jérémy and published by Intl Food Policy Res Inst. This book was released on 2022-02-09 with total page 66 pages. Available in PDF, EPUB and Kindle. Book excerpt: In many Sub-Saharan countries, farmers cannot meet the growing urban demand for higher quality products, leading to increasing dependency on imports. While the literature has focused on production-side constraints to enhancing smallholder farmers’ output quality, there is scarce evidence of market-side constraints. Using a unique sample of 60 wheat markets in Ethiopia, I examine the relationship between the price obtained by farmers and the quality supplied. Using objective and precise measures of observable (impurity content) and unobservable (flour extraction rate and moisture level) quality attributes, no evidence was found of a strong correlation between the two, suggesting that observable attributes cannot serve as proxies for unobservable ones. Transaction prices further reflect this, indicating that, markets only reward quality attributes that are observable at no cost. However, these results hide cross-market heterogeneity. Observable quality attributes are better rewarded in larger and more competitive markets, while unobservable attributes are rewarded in the presence of grain millers and/or farmer cooperatives on the market site. Both regression and machine learning approaches support these findings.

Handbook of Marketing

Author : Barton A Weitz
Publisher : SAGE
ISBN 13 : 9781412921206
Total Pages : 618 pages
Book Rating : 4.9/5 (212 download)

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Book Synopsis Handbook of Marketing by : Barton A Weitz

Download or read book Handbook of Marketing written by Barton A Weitz and published by SAGE. This book was released on 2006-08-11 with total page 618 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 'Handbook of Marketing' presents a major retrospective and prospective overview of the field of marketing when many of the traditional boundaries and domains within marketing have been subject to change.

Research Colloquium on Workers' Compensation Medical Benefit Delivery and Return to Work

Author : Stephanie Teleki
Publisher : Rand Corporation
ISBN 13 : 083304009X
Total Pages : 126 pages
Book Rating : 4.8/5 (33 download)

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Book Synopsis Research Colloquium on Workers' Compensation Medical Benefit Delivery and Return to Work by : Stephanie Teleki

Download or read book Research Colloquium on Workers' Compensation Medical Benefit Delivery and Return to Work written by Stephanie Teleki and published by Rand Corporation. This book was released on 2006 with total page 126 pages. Available in PDF, EPUB and Kindle. Book excerpt: These proceedings are the product of a May 2003 colloquium on the workers' compensation medical benefit delivery system, with a focus on the access, cost, and quality issues facing the system and mechanisms to improve its quality and efficiency.

Driving Customer Equity

Author : Valarie A. Zeithaml
Publisher : Simon and Schuster
ISBN 13 : 0743205901
Total Pages : 314 pages
Book Rating : 4.7/5 (432 download)

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Book Synopsis Driving Customer Equity by : Valarie A. Zeithaml

Download or read book Driving Customer Equity written by Valarie A. Zeithaml and published by Simon and Schuster. This book was released on 2001-02-21 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt: In their efforts to become more customer-focused, companies everywhere find themselves entangled in outmoded systems, metrics, and strategies rooted in their product-centered view of the world. Now, to ease this shift to a customer focus, marketing strategy experts Roland T. Rust, Valarie A. Zeithaml, and Katherine N. Lemon have created a dynamic new model they call "Customer Equity," a strategic framework designed to maximize every firm's most important asset, the total lifetime value of its customer base. The authors' Customer Equity Framework yields powerful insights that will help any business increase the value of its customer base. Rust, Zeithaml, and Lemon introduce the three drivers of customer equity -- Value Equity, Brand Equity, and Retention Equity -- and explain in clear, nontechnical language how managers can base their strategies on one or a combination of these drivers. The authors demonstrate in this breakthrough book how managers can build and employ competitive metrics that reveal their company's Customer Equity relative to their competitors. Based on these metrics, they show how managers can determine which drivers are most important in their industry, how they can make efficient strategic trade-offs between expenditures on these drivers, and how to project a financial return from these expenditures. The final section devotes two chapters to the Customer Pyramid, an approach that segments customers based on their long-term profitability, and an especially important chapter examines the Internet as the ultimate Customer Equity tool. Here the authors show how companies such as Intuit.com, Schwab.com, and Priceline.com have used more than one or all three drivers to increase Customer Equity. In this age of one-to-one marketing, understanding how to drive Customer Equity is central to the success of any firm. In particular, Driving Customer Equity will be essential reading for any marketing manager and, for that matter, any manager concerned with growing the value of the firm's customer base.

Leading the Learning Organization

Author : Alan T. Belasen
Publisher : SUNY Press
ISBN 13 : 9780791443675
Total Pages : 538 pages
Book Rating : 4.4/5 (436 download)

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Book Synopsis Leading the Learning Organization by : Alan T. Belasen

Download or read book Leading the Learning Organization written by Alan T. Belasen and published by SUNY Press. This book was released on 2000-01-01 with total page 538 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides students, executives, and managers with vital resources to lead their organizations to higher levels of performance.

Return on Quality (ROQ)

Author : Roland T. Rust
Publisher :
ISBN 13 :
Total Pages : 34 pages
Book Rating : 4.:/5 (36 download)

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Book Synopsis Return on Quality (ROQ) by : Roland T. Rust

Download or read book Return on Quality (ROQ) written by Roland T. Rust and published by . This book was released on 1994 with total page 34 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Recent Developments in Mobile Communications

Author : Juan P. Maícas
Publisher : BoD – Books on Demand
ISBN 13 : 953307910X
Total Pages : 288 pages
Book Rating : 4.5/5 (33 download)

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Book Synopsis Recent Developments in Mobile Communications by : Juan P. Maícas

Download or read book Recent Developments in Mobile Communications written by Juan P. Maícas and published by BoD – Books on Demand. This book was released on 2011-12-16 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Recent Developments in Mobile Communications - A Multidisciplinary Approach offers a multidisciplinary perspective on the mobile telecommunications industry. The aim of the chapters is to offer both comprehensive and up-to-date surveys of recent developments and the state-of-the-art of various economical and technical aspects of mobile telecommunications markets. The economy-oriented section offers a variety of chapters dealing with different topics within the field. An overview is given on the effects of privatization on mobile service providers' performance; application of the LAM model to market segmentation; the details of WAC; the current state of the telecommunication market; a potential framework for the analysis of the composition of both ecosystems and value networks using tussles and control points; the return of quality investments applied to the mobile telecommunications industry; the current state in the networks effects literature. The other section of the book approaches the field from the technical side. Some of the topics dealt with are antenna parameters for mobile communication systems; emerging wireless technologies that can be employed in RVC communication; ad hoc networks in mobile communications; DoA-based Switching (DoAS); Coordinated MultiPoint transmission and reception (CoMP); conventional and unconventional CACs; and water quality dynamic monitoring systems based on web-server-embedded technology.

Total Quality in Research and Development

Author : Greg McLaughlin
Publisher : CRC Press
ISBN 13 : 9781884015021
Total Pages : 276 pages
Book Rating : 4.0/5 (15 download)

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Book Synopsis Total Quality in Research and Development by : Greg McLaughlin

Download or read book Total Quality in Research and Development written by Greg McLaughlin and published by CRC Press. This book was released on 1995-08-01 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: The present environment for research and development in business can be characterized in two simple words: inconsistent horizons. As the rapid development of technology and the number of new scientific discoveries have led to tremendous change, businesses have modified their entire corporate structure, downsizing, and operating in a constant state of flux. This environment with its inconsistency makes R&D a risky venture. Total Quality in Research and Development looks at these problems and presents models, systems, and paradigms that offer a systematic improvement process for businesses and their management. The unparalleled challenge faced by those working in R&D functions is examined, offering beneficial approaches for implementing total quality improvement efforts. This book shows how TQ promotes rather than stifles inventiveness, ingenuity, and individual accomplishment. Through collaborative efforts, both team and individual performance initiates and maintains clear objectives as well as produces the optimal environment for the prospering of research. The total quality systems presented here are not just a system, method, or philosophy, but rather a working model for daily operations. This valuable and practical working model examines actual daily work practices, guideposts and measurements for success, and management practices that stress creativity and group achievements that support company goals.

Handbook of Research on Quality Assurance and Value Management in Higher Education

Author : Nuninger, Walter
Publisher : IGI Global
ISBN 13 : 1522500251
Total Pages : 458 pages
Book Rating : 4.5/5 (225 download)

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Book Synopsis Handbook of Research on Quality Assurance and Value Management in Higher Education by : Nuninger, Walter

Download or read book Handbook of Research on Quality Assurance and Value Management in Higher Education written by Nuninger, Walter and published by IGI Global. This book was released on 2016-03-21 with total page 458 pages. Available in PDF, EPUB and Kindle. Book excerpt: The management of quality and sustainability in higher education institutions ensures that proper standards are maintained. Such enforced standardization allows for the highest caliber of training opportunities for various fields and disciplines. The Handbook of Research on Quality Assurance and Value Management in Higher Education is an authoritative reference source for the latest scholarly research on quality management and assurance programs and standards in college-level environments. Highlighting global perspectives on academic and professional learning, this book is ideally designed for researchers, policy makers, practitioners, and professionals actively involved in the field of higher education.

The SAGE Encyclopedia of Quality and the Service Economy

Author : Su Mi Dahlgaard-Park
Publisher : SAGE Publications
ISBN 13 : 1506315054
Total Pages : 1996 pages
Book Rating : 4.5/5 (63 download)

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Book Synopsis The SAGE Encyclopedia of Quality and the Service Economy by : Su Mi Dahlgaard-Park

Download or read book The SAGE Encyclopedia of Quality and the Service Economy written by Su Mi Dahlgaard-Park and published by SAGE Publications. This book was released on 2015-05-29 with total page 1996 pages. Available in PDF, EPUB and Kindle. Book excerpt: Society, globally, has entered into what might be called the "service economy." Services now constitute the largest share of GDP in most countries and provide the major source of employment in both developed and developing countries. Services permeate all aspects of peoples’ lives and are becoming inseparable from most aspects of economic activity. "Quality management" has been a dominating managerial practice since World War II. With quality management initially associated with manufacturing industries, one might assume the relevance of quality management might decrease with the emergence of the service economy. To the contrary, the emergence of the service economy strengthened the importance of quality issues, which no longer are associated only with manufacturing industries but are increasingly applied in all service sectors, as well. Today, we talk not only about product or service quality but have even expanded the framework of quality to quality of life and quality of environment. Thus, quality and services have emerged in parallel as closely interrelated fields. The Encyclopedia of Quality and the Service Economy explores such relevant questions as: What are the characteristics, nature, and definitions of quality and services? How do we define quality of products, quality of services, or quality of life? How are services distinguished from goods? How do we measure various aspects of quality and services? How can products and service quality be managed most effectively and efficiently? What is the role of customers in creation of values? These questions and more are explored within the pages of this two-volume, A-to-Z reference work.

Handbook of Research on Quality and Competitiveness in the Healthcare Services Sector

Author : Akkucuk, Ulas
Publisher : IGI Global
ISBN 13 : 1668481049
Total Pages : 573 pages
Book Rating : 4.6/5 (684 download)

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Book Synopsis Handbook of Research on Quality and Competitiveness in the Healthcare Services Sector by : Akkucuk, Ulas

Download or read book Handbook of Research on Quality and Competitiveness in the Healthcare Services Sector written by Akkucuk, Ulas and published by IGI Global. This book was released on 2023-03-24 with total page 573 pages. Available in PDF, EPUB and Kindle. Book excerpt: It has become clear that managing and maintaining state-of-the-art healthcare facilities is more important than ever before. Healthcare consists of many different institutions and supports personnel ranging from laboratories of universities, public and private hospitals, research centers of health institutions, public health institutes, institutions, and organizations engaged in research and development in the field of medicine. For all these entities to be successful, there needs to be coordination among the bodies and quality must be kept at a very high level. The Handbook of Research on Quality and Competitiveness in the Healthcare Services Sector considers the current state of the healthcare services sector and examines future directions. Covering topics such as quality excellence models, accreditation, and e-health, this major reference work is an essential resource for economists, healthcare specialists, government officials, consultants, business leaders and executives, healthcare professionals, IT managers, students and educators of higher education, researchers, and academicians.

Oakland on Quality Management

Author : John S Oakland
Publisher : Routledge
ISBN 13 : 1136376100
Total Pages : 488 pages
Book Rating : 4.1/5 (363 download)

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Book Synopsis Oakland on Quality Management by : John S Oakland

Download or read book Oakland on Quality Management written by John S Oakland and published by Routledge. This book was released on 2012-05-04 with total page 488 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Oakland on the New Quality Management' shows managers how to implement a Total Quality Management strategy throughout all activities and thereby achieve top quality performance overall, not just focusing on product or service quality. The text addresses the issues of implementing TQM, teamwork, and changes in culture, and emphasizes the integration of TQM into the strategy of the organization with specific advice on how to implement TQM. Topics covered include quality function deployment (QFD), communications and quality strategy, measurement and benchmarking, and teamwork for culture change, including the 'Drive' model. Ten points are presented to aid senior management in their thinking on commitment, culture and communication issues.

Shareholder Value Management in Banks

Author : Leo Schuster
Publisher : Springer
ISBN 13 : 033398174X
Total Pages : 199 pages
Book Rating : 4.3/5 (339 download)

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Book Synopsis Shareholder Value Management in Banks by : Leo Schuster

Download or read book Shareholder Value Management in Banks written by Leo Schuster and published by Springer. This book was released on 2000-01-04 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book demonstrates how shareholder value analysis has become a valuable instrument of strategy assessment. It illustrates the ways in which management is able to align company policy with the financial goals of its shareholders and describes various methods of value-orientated company planning. Including up-to-date examples and case studies Shareholder Value Management in Banks represents the application of an important conceptual area to an international industry.