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Resolving Conflict With Others And Within Yourself
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Book Synopsis Resolving Conflict by : Gini Graham Scott, Ph.d.
Download or read book Resolving Conflict written by Gini Graham Scott, Ph.d. and published by CreateSpace. This book was released on 2011-09-16 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: A step-by-step guide to the unique E-R-I method of conflict resolution. It's based on dealing with the negative emotions, using the reason to understand the situation and consider alternative conflict resolution strategies, and employing the intuition to come up with alternatives and decide on the best approach.
Book Synopsis HBR Guide to Dealing with Conflict (HBR Guide Series) by : Amy Gallo
Download or read book HBR Guide to Dealing with Conflict (HBR Guide Series) written by Amy Gallo and published by Harvard Business Review Press. This book was released on 2017-03-14 with total page 157 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn to assess the situation, manage your emotions, and move on. While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive--where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you--and your counterpart--typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions Develop a resolution together Know when to walk away Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.
Book Synopsis The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration by : Mary Scannell
Download or read book The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration written by Mary Scannell and published by McGraw Hill Professional. This book was released on 2010-05-28 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
Book Synopsis Optimal Outcomes by : Jennifer Goldman-Wetzler
Download or read book Optimal Outcomes written by Jennifer Goldman-Wetzler and published by HarperCollins. This book was released on 2020-02-25 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: An award-winning conflict consultant offers a new path to take when agreement and collaboration seem impossible, and teaches us that when conflict resolution fails, we can achieve freedom instead—even without others’ cooperation. A founding CEO and his top salesperson are engaged in a heated clash over her compensation package. A mother and daughter are locked in a nasty cycle of blame and attack. A high-profile executive team is struggling with aggressive political infighting. In all these cases, every effort to talk it out has been unsuccessful. Where can you turn when your attempts to resolve conflict fail? Most approaches emphasize collaboration. You are supposed to sit down, calmly talk through your differences, and find a solution. But what if nothing seems to work, no matter what you do? When situations resist resolution, the Optimal Outcomes Method teaches us conflict freedom. This innovative method, based on Dr. Jennifer Goldman-Wetzler’s training at the Program on Negotiation at Harvard Law School, two decades as a consultant to Fortune 500 and high-growth CEOs and senior teams, grassroots work with Middle East leaders, US government-funded research on terrorism, and her popular course at Columbia University,Optimal Outcomesreveals eight groundbreaking practices proven to help people everywhere free themselves from conflict. With inspiring stories from clients, students, and Dr. Goldman-Wetzler’s own life lighting the way, you’ll learn to observe complex situations with clarity, access your shadow values (things you really care about but have been unwilling to admit), and take bold, simple, surprising action. Optimal Outcomes blends mindfulness, Jungianpsychology, and practical, step-by-step advice to free anyone from seemingly impossible conflict. Applying the practices, you’ll reach your Optimal Outcome—which may be vastly different from what you originally imagined, but more satisfying than you ever dreamed possible.
Book Synopsis Resolving Everyday Conflict by : Ken Sande
Download or read book Resolving Everyday Conflict written by Ken Sande and published by Baker Books. This book was released on 2015-06-30 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ken Sande, author of the bestselling classic The Peacemaker, has long been a trusted resource on the topic of conflict resolution. In Resolving Everyday Conflict, Sande distills his message to the essentials, quickly equipping readers with the tools they need to bring peace to their relationships. Everyone encounters conflict--whether it be with a coworker, family member, friend, or complete stranger. And yet we all desire harmony in our relationships. Resolving Everyday Conflict is a practical, biblical, concise guide to peacemaking in everyday life that can turn tumultuous relationships into peaceful ones.
Book Synopsis Why Marriages Succeed or Fail by : John Gottman
Download or read book Why Marriages Succeed or Fail written by John Gottman and published by Simon and Schuster. This book was released on 2012-12-11 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Psychologist John Gottman has spent twenty years studying what makes a marriage last. Now you can use his tested methods to evaluate, strengthen, and maintain your own long-term relationship. This breakthrough book guides you through a series of self-tests designed to help you determine what kind of marriage you have, where your strengths and weaknesses are, and what specific actions you can take to help your marriage. You'll also learn that more sex doesn't necessarily improve a marriage, frequent arguing will not lead to divorce, financial problems do not always spell trouble in a relationship, wives who make sour facial expressions when their husbands talk are likely to be separated within four years and there is a reason husbands withdraw from arguments—and there's a way around it. Dr. Gottman teaches you how to recognize attitudes that doom a marriage—contempt, criticism, defensiveness, and stonewalling—and provides practical exercises, quizzes, tips, and techniques that will help you understand and make the most of your relationship. You can avoid patterns that lead to divorce, and—Why Marriages Succeed or Fail will show you how.
Book Synopsis The Psychology of Conflict by : Paul Randolph
Download or read book The Psychology of Conflict written by Paul Randolph and published by Bloomsbury Publishing. This book was released on 2016-02-25 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: This practical guide, with a foreword by Nobel Laureate Archbishop Desmond Tutu, will assist those interested in conflict resolution to better understand the psychological processes of parties in conflict and mediation. As Randolph argues, psychology is increasingly perceived by lawyers as a vital tool for resolving conflicts in the litigation environment, whether in commercial, family, community or employment disputes. With an ever-growing demand for mediators across international borders, the psychologically-informed mediator can also provide much needed facilitation in global trade and peace negotiations, as well as being invaluable in helping to resolve a variety of political and international conflicts.
Download or read book The Choice written by Edith Eva Eger and published by Simon and Schuster. This book was released on 2017-09-05 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: A New York Times Bestseller “I’ll be forever changed by Dr. Eger’s story…The Choice is a reminder of what courage looks like in the worst of times and that we all have the ability to pay attention to what we’ve lost, or to pay attention to what we still have.”—Oprah “Dr. Eger’s life reveals our capacity to transcend even the greatest of horrors and to use that suffering for the benefit of others. She has found true freedom and forgiveness and shows us how we can as well.” —Desmond Tutu, Nobel Peace Prize Laureate “Dr. Edith Eva Eger is my kind of hero. She survived unspeakable horrors and brutality; but rather than let her painful past destroy her, she chose to transform it into a powerful gift—one she uses to help others heal.” —Jeannette Walls, New York Times bestselling author of The Glass Castle Winner of the National Jewish Book Award and Christopher Award At the age of sixteen, Edith Eger was sent to Auschwitz. Hours after her parents were killed, Nazi officer Dr. Josef Mengele, forced Edie to dance for his amusement and her survival. Edie was pulled from a pile of corpses when the American troops liberated the camps in 1945. Edie spent decades struggling with flashbacks and survivor’s guilt, determined to stay silent and hide from the past. Thirty-five years after the war ended, she returned to Auschwitz and was finally able to fully heal and forgive the one person she’d been unable to forgive—herself. Edie weaves her remarkable personal journey with the moving stories of those she has helped heal. She explores how we can be imprisoned in our own minds and shows us how to find the key to freedom. The Choice is a life-changing book that will provide hope and comfort to generations of readers.
Download or read book High Conflict written by Amanda Ripley and published by Simon and Schuster. This book was released on 2022-04-05 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: "In the tradition of bestselling explainers like The Tipping Point, [this] book [is] based on cutting edge science that breaks down the idea of extreme conflict--the kind that paralyzes people and places--and then shows how to escape it"--
Book Synopsis Loving through Your Differences by : James L. Creighton
Download or read book Loving through Your Differences written by James L. Creighton and published by New World Library. This book was released on 2019-02-05 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: FIND HAPPINESS AND FULFILLMENT THROUGH — RATHER THAN DESPITE — YOUR DIFFERENCES Dr. James Creighton has worked with couples for decades, facilitating communication and conflict resolution and teaching them the tools to build healthy, happy relationships. He has found that many couples start out believing they like the same things, see people the same way, and share a united take on the world. But inevitably differences crop up, and it can be profoundly discouraging to find that one's partner sees a person, situation, or decision completely differently. Although many relationships flounder at this point, Creighton shows that this can actually be an opportunity to forge stronger ties. In Loving through Your Differences, he draws on the latest research in cognitive science and developmental psychology to show how we invent our realities with our perceptual minds. He then provides clear, concrete tools for shifting our perceptions and reframing our responses. The result moves couples out of the fear and alienation of "your way or my way" and into a deep understanding of the other that allows for an "our way." As Creighton shows, this way of being together, based on the reality of individuality rather than the illusion of sameness, sets the stage for long-term excitement, discovery, and fulfillment.
Book Synopsis Turn Enemies into Allies by : Judy Ringer
Download or read book Turn Enemies into Allies written by Judy Ringer and published by Red Wheel/Weiser. This book was released on 2019-05-01 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: “A unique approach to conflict resolution. . . . you’ll find clear-cut advice on how to handle workplace conflict from a place of positive energy.” —Daniel H. Pink, New York Times–bestselling author of To Sell is Human and Drive In today’s workplace, managers, leaders, and HR professionals often believe they don’t have the time to help employees navigate conflict. More often than not, however, it takes more time not to address conflict than to constructively intervene. But before you can successfully guide others in managing disagreements, you must be able to manage yourself—your mindset, presence, and behaviors. In Turn Enemies into Allies, Judy Ringer offers a way of working with clashing employees that is deliberate and systematic—one that draws on the author’s expertise in conflict and communication skill-building and a decades-long practice in mind-body principles from the martial art aikido. Following Ringer’s step-by-step guide, you will: •Acquire the skill and confidence to coach conflicting employees back to a professional, effective working relationship, while simultaneously changing their lives for the better. •Restore control and peace of mind to the workplace. •Increase your leadership presence. “An essential addition to the conflict resolution toolkit.” —Marshall Goldsmith, #1 New York Times–bestselling author of Triggers “Ringer’s blend of conflict resolution approaches with aikido practices enriches and deepens our understanding of human interaction.” —Sheila Heen, New York Times–bestselling co-author of Difficult Conversations “Judy is a master at helping people to transform conflict into powerful relationships..” —Thomas Crum, author of Three Deep Breaths, Journey to Center, and The Magic of Conflict
Download or read book Five True Things written by David Richo and published by Shambhala Publications. This book was released on 2019-08-27 with total page 153 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bestselling author David Richo gets straight to the heart of how to find courage and contentment when life doesn’t go according to plan. Rather than fighting against them, we all must accept these five true things: (1) everything changes and ends, (2) things do not always go according to plan, (3) life is not always fair, (4) pain is part of life, and (5) people are not loving and loyal all the time. Drawing on both psychology and spirituality, Richo offers time-tested insights on finding meaning and joy in life as it really is and relationships as they are. Five True Things distills the essential wisdom of Richo’s popular book The Five Things We Cannot Change. By changing our approach to our struggles, we can find deep happiness.
Book Synopsis Crucial Conversations: Tools for Talking When Stakes are High, Third Edition by : Joseph Grenny
Download or read book Crucial Conversations: Tools for Talking When Stakes are High, Third Edition written by Joseph Grenny and published by McGraw Hill Professional. This book was released on 2021-10-26 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
Book Synopsis Healing the Heart of Conflict by : Marc Gopin
Download or read book Healing the Heart of Conflict written by Marc Gopin and published by Createspace Independent Publishing Platform. This book was released on 2016-09-29 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict can be a difficult concept to understand. You cannot just consider the logical reasons behind the confrontation. You must also understand the feelings and identity issues of the parties. Some people thrive on the toxic environment conflict creates, or they get caught in a loop with little chance of escape. Dr. Marc Gopin has dedicated his career to recognizing, analyzing, and resolving conflict. According to Gopin, there are eight steps for healing conflict. His helpful guide provides an in-depth discussion on all steps. He encourages readers to identify the unique aspect of their conflict and also place it within a larger context to look for patterns. The guide isn't just about resolving conflict in your own life but also about the ways you become a mediator in someone else's conflict. If a peacemaker isn't in control of his or her own emotions and doesn't fully understand intentions, the peacemaker can potentially add to the conflict instead of helping resolve it. Whether you are having personal or professional problems, or you want to help resolve someone else's conflict, Healing the Heart of Conflict will help you take the first step toward a peaceful resolution.
Book Synopsis Resolving Conflicts at Work by : Kenneth Cloke
Download or read book Resolving Conflicts at Work written by Kenneth Cloke and published by John Wiley & Sons. This book was released on 2011-01-06 with total page 378 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here is a completely updated edition of the best-selling Resolving Conflicts at Work. This definitive and comprehensive work provides a handy guide for resolving conflicts, miscommunications, and misunderstandings at work and outlines the authors’ eight strategies that show how the inevitable disputes and divisions in the workplace actually provide an opportunity for greater creativity, productivity, enhanced morale, and personal growth. This new edition includes current case studies that put the focus on leadership, management, and how organizations can design systems to change a culture of avoidance into a culture of creative conflict. The result is a more practical book for today’s companies and the people who work in them.
Book Synopsis Negotiating the Nonnegotiable by : Daniel Shapiro
Download or read book Negotiating the Nonnegotiable written by Daniel Shapiro and published by Penguin. This book was released on 2017-03-07 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: “One of the most important books of our modern era” –Amb. Jaime de Bourbon For anyone struggling with conflict, this book can transform you. Negotiating the Nonnegotiable takes you on a journey into the heart and soul of conflict, providing unique insight into the emotional undercurrents that too often sweep us out to sea. With vivid stories of his closed-door sessions with warring political groups, disputing businesspeople, and families in crisis, Daniel Shapiro presents a universally applicable method to successfully navigate conflict. A deep, provocative book to reflect on and wrestle with, this book can change your life. Be warned: This book is not a quick fix. Real change takes work. You will learn how to master five emotional dynamics that can sabotage conflict outside your awareness: 1. Vertigo: How can you avoid getting emotionally consumed in conflict? 2. Repetition compulsion: How can you stop repeating the same conflicts again and again? 3. Taboos: How can you discuss sensitive issues at the heart of the conflict? 4. Assault on the sacred: What should you do if your values feel threatened? 5. Identity politics: What can you do if others use politics against you? In our era of discontent, this is just the book we need to resolve conflict in our own lives and in the world around us.
Book Synopsis The Conflict Pivot by : Tammy Lenski
Download or read book The Conflict Pivot written by Tammy Lenski and published by Myriaccordmedia. This book was released on 2014-06-10 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you've been told not to take conflict personally, you only have half the story. Conflict in business and personal relationships can be deeply personal. The key to your freedom is knowing why certain conflicts get their hooks into you, and what you can do to liberate yourself. This is a book about finding that key in order to resolve nagging conflict and prevent inconsequential conflict from cluttering your life. In The Conflict Pivot, veteran mediator, coach, and conflict resolution teacher Tammy Lenski shares the powerful, simplified approach she developed to transform conflict into peace of mind. Now you, too, can pivot away from what keeps you stuck in conflict and toward what will free you from ongoing tension at work or home.
