Prospection, suivi et fidélisation de clientèle 1re/Tle Bac Pro Vente

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Publisher :
ISBN 13 : 9782216145676
Total Pages : 96 pages
Book Rating : 4.1/5 (456 download)

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Book Synopsis Prospection, suivi et fidélisation de clientèle 1re/Tle Bac Pro Vente by :

Download or read book Prospection, suivi et fidélisation de clientèle 1re/Tle Bac Pro Vente written by and published by . This book was released on 2017-05-19 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Vos clients au téléphone

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Publisher :
ISBN 13 : 9782911182129
Total Pages : 148 pages
Book Rating : 4.1/5 (821 download)

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Book Synopsis Vos clients au téléphone by : [Anonymus AC03208015]

Download or read book Vos clients au téléphone written by [Anonymus AC03208015] and published by . This book was released on 1998 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Comment trouver et fidéliser vos clients

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Publisher :
ISBN 13 : 9782100779390
Total Pages : 176 pages
Book Rating : 4.7/5 (793 download)

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Book Synopsis Comment trouver et fidéliser vos clients by : Arnaud Cielle

Download or read book Comment trouver et fidéliser vos clients written by Arnaud Cielle and published by . This book was released on 2018-08-16 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Vous allez créer votre entreprise, vous l'avez récemment créée ou vous dirigez déjà votre petite entreprise ce guide pour bien démarrer et pour durer est fait pour vous. Truffé de conseils pratiques, d'avis d'experts et de témoignages d'entrepreneurs, ce livre vous accompagnera et vous apportera des solutions concrètes pour construire durablement votre réussite. Comment prospecter et gagner de nouveaux clients ? Comment atteindre une maîtrise de la relation commerciale qui permette de s'épanouir dans la vente et de réaliser ses objectifs ? Quels sont les meilleurs outils d'aide à la vente ? Comment fidéliser durablement ses clients ? Entièrement mise à jour et enrichie, cette 3e édition vous donne tous les moyens de faire exploser vos ventes. Ce livre peut changer votre vie d'entrepreneur !

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Publisher : Editions Bréal
ISBN 13 : 2749521025
Total Pages : 387 pages
Book Rating : 4.7/5 (495 download)

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Book Synopsis by :

Download or read book written by and published by Editions Bréal. This book was released on with total page 387 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Les mots-clés du marketing - Anglais

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Publisher : Editions Bréal
ISBN 13 : 2749525292
Total Pages : 178 pages
Book Rating : 4.7/5 (495 download)

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Book Synopsis Les mots-clés du marketing - Anglais by : Annie Delhome

Download or read book Les mots-clés du marketing - Anglais written by Annie Delhome and published by Editions Bréal. This book was released on with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Market-Driven Management

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Publisher : Bloomsbury Publishing
ISBN 13 : 1350305235
Total Pages : 676 pages
Book Rating : 4.3/5 (53 download)

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Book Synopsis Market-Driven Management by : Jean-Jacques Lambin

Download or read book Market-Driven Management written by Jean-Jacques Lambin and published by Bloomsbury Publishing. This book was released on 2012-07-19 with total page 676 pages. Available in PDF, EPUB and Kindle. Book excerpt: Market-Driven Management adopts a broad approach to marketing, integrating the strategic and operational elements of the discipline. Lambin's unique approach reflects how marketing operates empirically, as both a business philosophy and an action-oriented process. Motivated by the increased complexity of markets, globalisation, deregulation, and the development of e-commerce, the author challenges the traditional concept of the 4Ps and the functional roles of marketing departments, focusing instead on the concept of market orientation. The book considers all of the key market stakeholders, arguing that developing market relations and enhancing customer value is the responsibility of every member of the organization, and that the development of this customer value is the only way for a firm to achieve profit and growth. New to this edition: - Greater coverage of ethical issues and corporate social responsibility; cultural diversity; value and branding and the economic downturn - Broad international perspective - Thoroughly revised to reflect the latest academic thinking and research With its unique approach, international cases and complementary online resources, this book is ideal for postgraduate and upper level undergraduate students of marketing, and for MBAs and Executive MBAs.

French Verbs Made Simple(r)

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Publisher : University of Texas Press
ISBN 13 : 0292714726
Total Pages : 343 pages
Book Rating : 4.2/5 (927 download)

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Book Synopsis French Verbs Made Simple(r) by : David Brodsky

Download or read book French Verbs Made Simple(r) written by David Brodsky and published by University of Texas Press. This book was released on 2006-09-01 with total page 343 pages. Available in PDF, EPUB and Kindle. Book excerpt: It's time for a new approach to learning French verbs. Unlike popular verb guides that require the rote memorization of hundreds of verb forms, this book clearly explains the rules that govern the conjugation of all classes of French verbs—especially the irregular ones that give second-language learners the most trouble. These straightforward, easy-to-understand rules for conjugating French verbs are effective learning tools for both beginning students and more advanced speakers who want to perfect their usage of French verb forms. French Verbs Made Simple(r) has many helpful features that you won't find in any other verb guide: Clear explanations of all verb tenses and forms. The simple patterns and rules that govern the conjugation of all verbs—including those verbs whose irregularities follow patterns that can be easily learned. A detailed discussion of how each verb form is used, with numerous examples. A full explanation of whether a verb should be conjugated with avoir or être, and the conditions under which the past participle is variable—two of the thorniest problems for students of French. An extended treatment of the subjunctive that will help you understand why it is used in some situations but not others. Complete conjugations for 57 basic model verbs (along with 27 "variants") and a comprehensive listing of some 6,200 verbs that indicates which of the models each verb follows. Going well beyond any other guide in the clarity and detail of its explanations—as well as the innovative manner in which individual verbs are linked to model conjugations—French Verbs Made Simple(r) is the only guide to French verbs a learner needs.

Frontline and Factory

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Publisher : Springer Science & Business Media
ISBN 13 : 1402054904
Total Pages : 292 pages
Book Rating : 4.4/5 (2 download)

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Book Synopsis Frontline and Factory by : Roy MacLeod

Download or read book Frontline and Factory written by Roy MacLeod and published by Springer Science & Business Media. This book was released on 2007-05-06 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book represents a first considered attempt to study the factors that conditioned industrial chemistry for war in 1914-18. Taking a comparative perspective, it reflects on the experience of France, Germany, Austria, Russia, Britain, Italy and Russia, and points to significant similarities and differences. It looks at changing patterns in the organisation of industry, and at the emerging symbiosis between science, industry and the military.

The Development Of Large Technical Systems

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Publisher : Routledge
ISBN 13 : 1000315878
Total Pages : 238 pages
Book Rating : 4.0/5 (3 download)

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Book Synopsis The Development Of Large Technical Systems by : Renate Mayntz

Download or read book The Development Of Large Technical Systems written by Renate Mayntz and published by Routledge. This book was released on 2019-07-11 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is an outcome of the conference on the development of large technical systems held in Berlin in 1986. It focuses on the comparative analysis of the development of large technical systems, particularly electrical power, railroad, air traffic, telephone, and other forms of telecommunication.

Trust Me, I'm a Salesman

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Publisher : Yutrain Limited
ISBN 13 : 9789887890102
Total Pages : 130 pages
Book Rating : 4.8/5 (91 download)

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Book Synopsis Trust Me, I'm a Salesman by : Yuri van der Sluis

Download or read book Trust Me, I'm a Salesman written by Yuri van der Sluis and published by Yutrain Limited. This book was released on 2018-04-10 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: After training thousands of B2B Sales people worldwide, Yuri van der Sluis packed the essence of value and trust selling in 30 cartoons. This book will show you in an entertaining and practical way how you can be successful in sales, by being the exact opposite of the Wolf of Wallstreet. In short a Top Sales Dog instead of a Sales Wolf. Put the customer front and center in their buying process and sell by building trust and providing value. This way you won't just aim for the transaction, but the relationship and your customer as a whole. You won't have to lie, cheat and manipulate your way into business. How important is it for your business that customers keep coming back, because doing business with you is a good thing! This book will help you to: * sell the right way by building on your integrity and content * inject value in the sales process * get customer trust * get customer commitment * separate yourself from all the Sales Wolves out there. You will be guided throughout a typical B2B sales process whereby the major differences will be shown between the wolf and the dog. Cartoons will show you the stark contrast between the two ways how to sell.

Manager as Negotiator

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Publisher : Simon and Schuster
ISBN 13 : 1439105200
Total Pages : 619 pages
Book Rating : 4.4/5 (391 download)

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Book Synopsis Manager as Negotiator by : David A. Lax

Download or read book Manager as Negotiator written by David A. Lax and published by Simon and Schuster. This book was released on 1987-01-05 with total page 619 pages. Available in PDF, EPUB and Kindle. Book excerpt: This fine blend of Harvard scholarship and seasoned judgment is really two books in one. The first develops a sophisticated approach to negotiation for executives, attorneys, diplomats -- indeed, for anyone who bargains or studies its challenges. The second offers a new and compelling vision of the successful manager: as a strong, often subtle negotiator, constantly shaping agreements and informal understandings throughout the complex web of relationships in an organization. Effective managers must be able to reach good formal accords such as contracts, out-of-court settlements, and joint venture agreements. Yet they also have to negotiate with others on whom they depend for results, resources, and authority. Whether getting fuller support from the marketing department, hammering out next year's budget, or winning the approval for a new line of business, managers must be adept at advantageously working out and modifying understandings, resolving disputes, and finding mutual gains where interests and perceptions conflict. In such situations, The Manager as Negotiator shows how to creatively further the totality of one's interests, including important relationships -- in a way that Richard Walton, Harvard Business School Professor of Organizational Behavior, describes as "sensitive to the nuances of negotiating in organizations" and "relentless and skillful in making systematic sense of the process." This book differs fundamentally from the recent spate of negotiation handbooks that tend to espouse one of two approaches: the competitive ("Get yours and most of theirs, too") or the cooperative ("Everyone can always win"). Transcending such cynical and naive views, the authors develop a comprehensive approach, based on strategies and tactics for productively managing the tension between the cooperation and competition that are both inherent in bargaining. Based on the authors' extensive experience with hundreds of cases, and peppered with a number of wide-ranging examples, The Manager as Negotiator will be invaluable to novice and experienced negotiators, public and private managers, academics, and anyone who needs to know the state of the art in this important field.

International Business Negotiations

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Publisher : Emerald Group Publishing
ISBN 13 : 9780080442938
Total Pages : 548 pages
Book Rating : 4.4/5 (429 download)

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Book Synopsis International Business Negotiations by : Pervez N. Ghauri

Download or read book International Business Negotiations written by Pervez N. Ghauri and published by Emerald Group Publishing. This book was released on 2003-09-30 with total page 548 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides an understanding about the impact of culture and communication on international business negotiations. This work explores the problems faced by Western managers while doing business abroad and offers guidelines for international business negotiations. It also focuses on an important aspect of international business: negotiations.

Winning with Data

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Publisher : John Wiley & Sons
ISBN 13 : 1119257239
Total Pages : 179 pages
Book Rating : 4.1/5 (192 download)

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Book Synopsis Winning with Data by : Tomasz Tunguz

Download or read book Winning with Data written by Tomasz Tunguz and published by John Wiley & Sons. This book was released on 2016-06-20 with total page 179 pages. Available in PDF, EPUB and Kindle. Book excerpt: Crest the data wave with a deep cultural shift Winning with Data explores the cultural changes big data brings to business, and shows you how to adapt your organization to leverage data to maximum effect. Authors Tomasz Tunguz and Frank Bien draw on extensive background in big data, business intelligence, and business strategy to provide a blueprint for companies looking to move head-on into the data wave. Instrumentation is discussed in detail, but the core of the change is in the culture—this book provides sound guidance on building the type of organizational culture that creates and leverages data daily, in every aspect of the business. Real-world examples illustrate these important concepts at work: you'll learn how data helped Warby-Parker disrupt a $13 billion monopolized market, how ThredUp uses data to process more than 20 thousand items of clothing every day, how Venmo leverages data to build better products, how HubSpot empowers their salespeople to be more productive, and more. From decision making and strategy to shipping and sales, this book shows you how data makes better business. Big data has taken on buzzword status, but there is little real guidance for companies seeking everyday business data solutions. This book takes a deeper look at big data in business, and shows you how to shift internal culture ahead of the curve. Understand the changes a data culture brings to companies Instrument your company for maximum benefit Utilize data to optimize every aspect of your business Improve decision making and transform business strategy Big data is becoming the number-one topic in business, yet no one is asking the right questions. Leveraging the full power of data requires more than good IT—organization-wide buy-in is essential for long-term success. Winning with Data is the expert guide to making data work for your business, and your needs.

Negotiation Behavior

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Publisher : Academic Press
ISBN 13 : 1483266206
Total Pages : 278 pages
Book Rating : 4.4/5 (832 download)

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Book Synopsis Negotiation Behavior by : Dean G. Pruitt

Download or read book Negotiation Behavior written by Dean G. Pruitt and published by Academic Press. This book was released on 2013-09-11 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: Negotiation Behavior is a theoretical synthesis of what is known about negotiation as a general phenomenon. The principles presented are illustrated with examples of negotiation from many specific realms. A great deal of attention is devoted to the motives, perceptions, and other microprocesses underlying the behavior of negotiators and to the results of laboratory experiments on negotiation. Comprised of seven chapters, this book begins by defining negotiation and contrasting it with other forms of multiparty decision making, along with its significance and the nature of research on the subject. Two fundamental theoretical notions are presented: the strategic choice model and the goal/expectation hypothesis. Subsequent chapters focus on where bargainers place their demands as well as the strategies they use to foster their interests while moving toward agreement. The reader is introduced to key concepts such as demand level and concession rate, competitive tactics, and coordinative behavior, together with integrative agreements and third-party intervention in negotiation (mediation and arbitration). This monograph will be of value to practitioners in the fields of organizational and occupational psychology, social psychology, economics, industrial relations, and international relations.

Global Burden of Disease and Risk Factors

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Publisher : World Bank Publications
ISBN 13 : 0821362631
Total Pages : 511 pages
Book Rating : 4.8/5 (213 download)

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Book Synopsis Global Burden of Disease and Risk Factors by : Alan D. Lopez

Download or read book Global Burden of Disease and Risk Factors written by Alan D. Lopez and published by World Bank Publications. This book was released on 2006-04-02 with total page 511 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strategic health planning, the cornerstone of initiatives designed to achieve health improvement goals around the world, requires an understanding of the comparative burden of diseases and injuries, their corresponding risk factors and the likely effects of invervention options. The Global Burden of Disease framework, originally published in 1990, has been widely adopted as the preferred method for health accounting and has become the standard to guide the setting of health research priorities. This publication sets out an updated assessment of the situation, with an analysis of trends observed since 1990 and a chapter on the sensitivity of GBD estimates to various sources of uncertainty in methods and data.

International Multilateral Negotiation

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Publisher :
ISBN 13 :
Total Pages : 284 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis International Multilateral Negotiation by : I. William Zartman

Download or read book International Multilateral Negotiation written by I. William Zartman and published by . This book was released on 1994 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: "In a single volume, a team of distinguished international scholars draws on a wide range of social science theory to explain the dynamics of bargaining and diplomacy when many parties and many issues are involved. Each contributor explores a different approach to reaching successful agreements among diverse governments, multinational corporations, and other international actors. To show how these approaches work in actual practice, the authors provide detailed analyses of two multilateral negotiations - the Uruguay round of negotiations under the General Agreement for Tariffs and Trade (GATT) and the negotiations leading to the Single European Act consolidating the European Community." "The increased length and frequency of such events as the GATT talks, the Rio Conference on Environment and Development (UNCED), and the Law of the Sea Conferences (UNCLOS) highlight the enormous challenges of complex negotiations among many competing interests. This work, sponsored by the International Institute for Applied Systems Analysis, offers the first comprehensive understanding of the intricate and complex process of multilateral negotiation." "The book provides the tools for analyzing and managing the complexities of multilateral negotiations including how the roots of conflict, the distribution of power, and specific patterns of resistance and cooperation affect all stages of negotiation; how game theory, multi-attribute utility models, and other practical tools can be used to chart interests and identify strategic trade-offs before negotiations; how negotiation is organization in action, applying the rules and culture of organizations to change through a cybernetic process; how insights into the way small groups function can help advance negotiations; why different modes of leadership are needed to diagnose multinational problems, clarify options, and develop feasible solutions; how and why coalitions are formed - and how they can prompt meaningful bargaining and help forge positive, lasting agreements."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved

The Art and Science of Negotiation

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Author :
Publisher : Harvard University Press
ISBN 13 : 9780674048133
Total Pages : 390 pages
Book Rating : 4.0/5 (481 download)

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Book Synopsis The Art and Science of Negotiation by : Howard Raiffa

Download or read book The Art and Science of Negotiation written by Howard Raiffa and published by Harvard University Press. This book was released on 1982 with total page 390 pages. Available in PDF, EPUB and Kindle. Book excerpt: "How to resolve conflicts and get the best out of bargaining." -- T.p. cover.