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Politeness In Professional Contexts
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Book Synopsis Politeness in Professional Contexts by : Dawn Archer
Download or read book Politeness in Professional Contexts written by Dawn Archer and published by John Benjamins Publishing Company. This book was released on 2020-08-15 with total page 334 pages. Available in PDF, EPUB and Kindle. Book excerpt: Much like in everyday life, politeness is key to the smooth running of relationships and interactions. Professional contexts, however, tend to be characterised by a plethora of behaviours that may be specific to that context. They include ‘polite’ behaviours, ‘impolite’ behaviours and behaviours that arguably fall somewhere between – or outside – such concepts. The twelve chapters making up this edited collection explore these behaviours in a range of communication contexts representative of business, medical, legal and security settings. Between them, the contributions will help readers to theorize about – and in some cases operationalize (im)politeness and related behaviours for – these real-world settings. The authors take a broad, yet theoretically underpinned, definition of politeness and use it to help explain, analyse and inform professional interactions. They demonstrate the importance of understanding how interactions are negotiated and managed in professional settings. The edited collection has something to offer, therefore, to academics, professionals and practitioners alike.
Book Synopsis Power and Politeness in the Workplace by : Janet Holmes
Download or read book Power and Politeness in the Workplace written by Janet Holmes and published by Routledge. This book was released on 2015-02-20 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: Power and Politeness in the Workplace has become established as a seminal text for courses in language and professional communication. Co-authored by bestselling author Janet Holmes, this text provides insights into the way we all talk at work, including a wealth of material illustrating the way people communicate with each other in their ordinary everyday encounters in their workplaces. The analysis focuses, in particular, on how and why people "do" power and politeness in the workplace, and examines the discourse strategies involved in balancing the competing demands of meeting workplace objectives and getting things done on time with maintaining good collegial workplace relationships. Drawing on a large and very varied corpus of data collected in a wide range of workplaces, the authors explore specific types of workplace talk, such as giving advice and instructions, solving problems, running meetings and making decisions. Attention is also paid to the important contribution of less obviously relevant types of workplace talk such as humour and small talk, to the construction of effective workplace relationships. In the final chapter some of the practical implications of the analyses are identified. This Routledge Linguistics Classic is here reissued with a new preface from the authors, covering the methods of analysis, an update on the Language in the Workplace project and a look at the work in the context of recent research. Power and Politeness in the Workplace continues to be a vital read for researchers and postgraduate students in the fields of applied linguistics and communication studies.
Book Synopsis Power and Politeness in the Workplace by : Janet Holmes
Download or read book Power and Politeness in the Workplace written by Janet Holmes and published by Routledge. This book was released on 2015-02-20 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: Power and Politeness in the Workplace has become established as a seminal text for courses in language and professional communication. Co-authored by bestselling author Janet Holmes, this text provides insights into the way we all talk at work, including a wealth of material illustrating the way people communicate with each other in their ordinary everyday encounters in their workplaces. The analysis focuses, in particular, on how and why people "do" power and politeness in the workplace, and examines the discourse strategies involved in balancing the competing demands of meeting workplace objectives and getting things done on time with maintaining good collegial workplace relationships. Drawing on a large and very varied corpus of data collected in a wide range of workplaces, the authors explore specific types of workplace talk, such as giving advice and instructions, solving problems, running meetings and making decisions. Attention is also paid to the important contribution of less obviously relevant types of workplace talk such as humour and small talk, to the construction of effective workplace relationships. In the final chapter some of the practical implications of the analyses are identified. This Routledge Linguistics Classic is here reissued with a new preface from the authors, covering the methods of analysis, an update on the Language in the Workplace project and a look at the work in the context of recent research. Power and Politeness in the Workplace continues to be a vital read for researchers and postgraduate students in the fields of applied linguistics and communication studies.
Book Synopsis Investigating English Legal Genres in Academic and Professional Contexts by : Girolamo Tessuto
Download or read book Investigating English Legal Genres in Academic and Professional Contexts written by Girolamo Tessuto and published by Cambridge Scholars Publishing. This book was released on 2013-01-11 with total page 315 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume contributes to the latest studies in legal discourse studies by presenting a descriptive and interpretive analysis of English legal genres used in academic and professional writing contexts. The results of corpora-driven data are discussed through (meta)discourse, genre and other theoretical perspectives, and offer insights into the ways the writers' discursive practices and meanings shape their membership of the legal community and discipline. The volume attempts to show these id ...
Book Synopsis Language Use, Education, and Professional Contexts by : Barbara Lewandowska-Tomaszczyk
Download or read book Language Use, Education, and Professional Contexts written by Barbara Lewandowska-Tomaszczyk and published by Springer Nature. This book was released on 2022-04-06 with total page 231 pages. Available in PDF, EPUB and Kindle. Book excerpt: This present book addresses language and its diverse forms in an array of professional and practical contexts. Besides discussing the intricacies of specialized settings such as legal, medical, technical or corporate, the collection also focuses on the role of education in relation to professional contexts ranging from challenges in professional university teaching and translation didactics to business environment requirements.
Book Synopsis Professional Discourse by : Kenneth Kong
Download or read book Professional Discourse written by Kenneth Kong and published by Cambridge University Press. This book was released on 2014-08-14 with total page 303 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Using a wide range of examples such as research papers, business reports, performance commentaries, professional guidebooks and legal documents, this book examines the discourse of professional writing. Employing a number of analytic paradigms includingsystemic functional linguistics, pragmatics, text analysis and sociological and anthropological linguistics, the author explores a wide range of professional genres. He argues that while professions use different sets of practices, their use of language displays many universals, and demonstrates this through examples and data from a broad cross section of professional settings such as medicine, law, business, mass media, and engineering. This examination of professional discourse, and its important role in society, will be of interest to researchers in linguistics, applied linguists, and those working on the teaching of English for specific purposes"--
Book Synopsis Approaches to Specialised Discourse in Higher Education and Professional Contexts by : Alejandro Curado Fuentes
Download or read book Approaches to Specialised Discourse in Higher Education and Professional Contexts written by Alejandro Curado Fuentes and published by Cambridge Scholars Publishing. This book was released on 2009-03-26 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: Approaches to Specialised Discourse in Higher Education and Professional Contexts brings together a number of studies by various authors in the common field of languages for specific purposes (LSP). This area faces a major challenging need to work with both specialised content and language, a complex combination which can be discouraging to many a language teacher from a traditional philological background. In the introduction to this volume, Dr. Martin Hewings asks how these teachers, as mere onlookers on specialist areas in higher education and the professions, are successfully to teach students communication skills. The answer is most probably contained in no single approach or scope, but rather in a multiple probing of methods aimed at the empirical observation and analysis of language use in the specific contexts in which they are housed. The studies presented herein illustrate such a multi-fold scenario, analysing and sharing significant findings on discourse across academic disciplines and professional areas. The authors not only evince the importance of the various methodologies adopted, but also, in their role as teachers and researchers, demonstrate the significance of working as integrated members in the fields they teach. Clearly reflected in this volume is the natural adaptation of LSP research, pushing beyond theory, to filter into classroom developments and professional interactions. The fact that these papers have been selected from the fourth conference by the European Association of Languages for Specific Purposes (AELFE), held in Spain (October, 2005), indicates that the LSP community tends to look into the blend of practice and research as a key exponent for successful learning integration. Because the linguist is also the LSP practitioner, or vice versa, the enquiries that conduct these chapters are commonly addressed, either implicitly or openly, by students and teachers alike. For readers who would like to learn or know more about communicative strategies and methodological approaches in different specialisms, this book may be a valuable resource.
Book Synopsis (Im)politeness at a Slovenian Call Centre by : Sara Orthaber
Download or read book (Im)politeness at a Slovenian Call Centre written by Sara Orthaber and published by Springer Nature. This book was released on 2023-11-03 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume covers the field of linguistic (im)politeness in a particular mediated, customer-oriented setting. It is the first book to do so across telephone, email and social media. It offers key insights into a unique customer service setting through authentic and spontaneous data analysis. The book looks at how customers and agents of a large public transport company engage in transactional services and impolite behaviour. This text is directed at scholars and practitioners working in communication, business discourse, (socio)pragmatics, interaction studies, and social media interactions. It is also of great value to students in applied linguistics and scholars of Slavic languages, particularly Slovenian. The cross-media study is also of value to public/private institutions to reflect on their work practices, helping them improve existing customer–service provider relationships. The diverse readership and appeal are essential features of this book. Examines mediated institutional talk and impoliteness in the Slovenian language Covers mediated service interactions, such as requests and complaints across three different media Provides in-depth insights into communication within a contemporary business environment
Book Synopsis The Routledge Pragmatics Encyclopedia by : Louise Cummings
Download or read book The Routledge Pragmatics Encyclopedia written by Louise Cummings and published by Routledge. This book was released on 2010-04-05 with total page 675 pages. Available in PDF, EPUB and Kindle. Book excerpt: First Published in 2009. Routledge is an imprint of Taylor & Francis, an informa company.
Book Synopsis Multimodal Im/politeness by : Andreas H. Jucker
Download or read book Multimodal Im/politeness written by Andreas H. Jucker and published by John Benjamins Publishing Company. This book was released on 2023-02-21 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: Politeness and impoliteness are not just expressed by words. People communicate polite and impolite attitudes towards each other through their intonation, tone of voice, their facial expressions, their gestures, the positioning of their bodies towards each other, and so on. This volume brings together eleven empirical studies that investigate these various modalities of im/politeness across signed, spoken and written languages, plus a detailed introductory chapter that establishes a framework for the multimodal investigation of im/politeness. The papers cover a range of languages and cultures, including Swiss German Sign Language, Catalan Sign Language, English (as a native language and as a lingua franca), Korean, Catalan, Persian, Japanese and Spanish. Using a range of data sources and state-of-the art methodologies, the papers reveal that these multimodal features are essential aspects of im/politeness across different languages, cultures and modes of interaction. Put together, the findings from these studies lay the groundwork for a new understanding of im/politeness which is fundamentally multimodal.
Book Synopsis The Routledge Handbook of Translation and Pragmatics by : Rebecca Tipton
Download or read book The Routledge Handbook of Translation and Pragmatics written by Rebecca Tipton and published by Routledge. This book was released on 2019-05-22 with total page 458 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Routledge Handbook of Translation and Pragmatics provides an overview of key concepts and theory in pragmatics, charts developments in the disciplinary relationship between translation studies and pragmatics, and showcases applications of pragmatics-inspired research in a wide range of translation, spoken and signed language interpreting activities. Bringing together 22 authoritative chapters by leading scholars, this reference work is divided into three sections: Influences and Intersections, Methodological Issues, and Applications. Contributions focus on features of linguistic pragmatics and their analysis in authentic and experimental data relating to a wide range of translation and interpreting activities, including: news, scientific, literary and audiovisual translation, translation in online social media, healthcare interpreting and audio description for the theatre. It also encompasses contributions on issues beyond the level of the text that include the study of interpersonal relationships in practitioner networks and the development of pragmatic competence in interpreter training. Each chapter includes many practical illustrative examples and a list of recommended reading. Fundamental reading for students and academics in translation and interpreting studies, this is also an essential resource for those working in the related fields of linguistics, communication and intercultural studies.
Book Synopsis Understanding the Dynamics of Language and Multilingualism in Professional Contexts by : Philippe Lecomte
Download or read book Understanding the Dynamics of Language and Multilingualism in Professional Contexts written by Philippe Lecomte and published by Edward Elgar Publishing. This book was released on 2023-01-13 with total page 251 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides readers with the latest research on the dynamics of language and language diversity in professional contexts. Bringing together novel findings from a range of disciplines, it challenges practitioners and management scholars to question the conventional understanding of language as words with stable meanings, an assumption which treats language as a tool that can be managed by language policies that ‘standardize’ language. Each of the contributions is designed to recognize the strides that have been made in the past two decades in research on language and languages in organizational settings while addressing remaining blind spots and emerging issues. Particular attention is given to multilingualism, sociolinguistic approaches to language in the workplace, migration challenges, critical perspectives on the power of language use and the management of organizations as dialogical, discursive spaces.
Book Synopsis Exploring Professional Communication by : Stephanie Schnurr
Download or read book Exploring Professional Communication written by Stephanie Schnurr and published by Routledge. This book was released on 2013 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book will provide a comprehensive overview of the field of professional communication from an applied linguistics perspective and introduce core concepts and approaches to this key field of academic enquiry.
Book Synopsis New Perspectives on (Im)Politeness and Interpersonal Communication by : Lucis Fernández Amaya
Download or read book New Perspectives on (Im)Politeness and Interpersonal Communication written by Lucis Fernández Amaya and published by Cambridge Scholars Publishing. This book was released on 2012-12-18 with total page 285 pages. Available in PDF, EPUB and Kindle. Book excerpt: New Perspectives on (Im)Politeness and Interpersonal Communication gathers eleven studies by prominent scholars, which explore issues related to (im)politeness in human communication. The study of linguistic (im)politeness is undoubtedly one of the central concerns in the field of pragmatics, as attested to by the numerous conferences and journals currently dedicated to the topic, the various theoretical models and approaches developed or developing so far, and the seemingly endless list of insightful and inspiring empirical studies tackling the topic from a wide variety of angles. This volume contributes to the subfield of social pragmatics by putting together works that review the state of the art of (im)politeness studies, analysing (im)politeness in media contexts like the Internet or dubbed films and other contexts, looking into the effects and consequences of some speech acts for social interaction, drawing implications for language teaching, and approaching some of the linguistic mechanisms which help to communicate (im)politeness. Resulting from the efforts made by specialists in the field, the chapters in this volume offer additional evidence that examining the complexity of interpersonal communication from different standpoints can benefit a more complete understanding of social interaction in general. Their scope and practical applications demonstrate the transversality and versatility of interpersonal communication. The editors hope that these works will retain scholars’ interest and attention for some time to come and spark off further research.
Book Synopsis Politeness Across Cultures by : F. Bargiela-Chiappini
Download or read book Politeness Across Cultures written by F. Bargiela-Chiappini and published by Springer. This book was released on 2010-12-08 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the first edited collection to examine politeness in a wide range of diverse cultures. Most essays draw on empirical data from a wide variety of languages, including some key-languages in politeness research, such as English, and Japanese, as well as some lesser-studied languages, such as Georgian.
Book Synopsis Exploring British Sign Language via Systemic Functional Linguistics by : Luke A. Rudge
Download or read book Exploring British Sign Language via Systemic Functional Linguistics written by Luke A. Rudge and published by Bloomsbury Publishing. This book was released on 2022-09-08 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of many natural sign languages in use around the world, British Sign Language (BSL) operates as a fully-fledged semiotic system in the visual-spatial modality, through the simultaneous use of embodied articulators. Filling a gap in current research, this book investigates visual-spatial communications from a functional perspective. Presenting a description and analysis of BSL from the perspective of Hallidayan Systemic Functional Linguistics, Luke A. Rudge explores how BSL users make meaning from three different yet interrelated perspectives: - How exchanges of information are managed at a social level (the interpersonal metafunction) - How experience is encoded in the language (the experiential metafunction) - How communications are organised into coherent parts and wholes (the textual metafunction) Examining these perspectives both separately and together, Exploring British Sign Language via Systemic Functional Linguistics places them within the context of current observations in sign linguistics, providing a complementary viewpoint on how visual-spatial communications may be understood as social semiosis.
Book Synopsis Language, Health and Culture by : Olga Zayts-Spence
Download or read book Language, Health and Culture written by Olga Zayts-Spence and published by Taylor & Francis. This book was released on 2023-08-15 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Language, Health and Culture brings together contributions by linguistic scholars working in the area of health communication in Asia—in particular, in Hong Kong, Mainland China, Singapore, Japan and Taiwan. Olga Zayts-Spence and Susan M. Bridges, along with the contributors, draw on a diverse range of authentic data from different (primary, secondary, digital) healthcare contexts across Asia. The contributions probe empirical analyses and meta-reflections on the empirical, epistemological and theoretical foundations of doing research on language and health communication in Asia. While many of the medical and technological advances originate from the ‘non-English-dominant’/‘peripheral’ contexts, when it comes to health communication, there is a strong tendency to downplay and marginalize the scope and the impact of the ripe research tradition in these contexts. The contributions to the edited volume problematize the hegemony of dominant (Anglocentric) traditions in health communication research by highlighting culture- and context-specific ways of interpreting different health realities through linguistic lenses.
