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Performance Measurement Building Theory Improving Practice
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Book Synopsis Performance Measurement: Building Theory, Improving Practice by : Patria de Lancer Julnes
Download or read book Performance Measurement: Building Theory, Improving Practice written by Patria de Lancer Julnes and published by Routledge. This book was released on 2014-12-18 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume in the "ASPA Classics" series compiles the most influential contributions to the theory and practice of performance measurement that have been published in various journals affiliated with the American Society for Public Administration. The book includes major sections of original text along with the readings, and provides students and practitioners with a handy reference source for theory development and practice improvement in performance measurement. The coverage is broad, including methods and techniques for developing effective performance measurement systems, building performance-based management systems, and sustaining performance-based budgeting. The articles are all classics in the field that have endured the test of time and are considered 'must reads' on performance measurement.
Book Synopsis Performance Measurement: Building Theory Improving Practice by : Julnes
Download or read book Performance Measurement: Building Theory Improving Practice written by Julnes and published by . This book was released on 2009-12 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume in the "ASPA Classics" series compiles the most influential contributions to the theory and practice of performance measurement that have been published in various journals affiliated with the American Society for Public Administration. The book includes major sections of original text along with the readings, and provides students and practitioners with a handy reference source for theory development and practice improvement in performance measurement. The coverage is broad, including methods and techniques for developing effective performance measurement systems, building performance-based management systems, and sustaining performance-based budgeting. The articles are all classics in the field that have endured the test of time and are considered 'must reads' on performance measurement.
Book Synopsis Business Performance Measurement by : Andy Neely
Download or read book Business Performance Measurement written by Andy Neely and published by Cambridge University Press. This book was released on 2002-03-07 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: A multidisciplinary book on performance measurement that will appeal to students, researchers and managers.
Book Synopsis Program Evaluation and Performance Measurement by : James C. McDavid
Download or read book Program Evaluation and Performance Measurement written by James C. McDavid and published by SAGE Publications. This book was released on 2012-10-25 with total page 835 pages. Available in PDF, EPUB and Kindle. Book excerpt: Program Evaluation and Performance Measurement: An Introduction to Practice, Second Edition offers an accessible, practical introduction to program evaluation and performance measurement for public and non-profit organizations, and has been extensively updated since the first edition. Using examples, it covers topics in a detailed fashion, making it a useful guide for students as well as practitioners who are participating in program evaluations or constructing and implementing performance measurement systems. Authors James C. McDavid, Irene Huse, and Laura R. L. Hawthorn guide readers through conducting quantitative and qualitative program evaluations, needs assessments, cost-benefit and cost-effectiveness analyses, as well as constructing, implementing and using performance measurement systems. The importance of professional judgment is highlighted throughout the book as an intrinsic feature of evaluation practice.
Book Synopsis Performance Measurement for Construction Profitability by : Clive Thomas Cain
Download or read book Performance Measurement for Construction Profitability written by Clive Thomas Cain and published by John Wiley & Sons. This book was released on 2008-04-15 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: Performance measurement is the mechanism by which firms informthemselves of their true performance and locate unnecessary coststhrough the supply chain. These can then be converted intosubstantially higher profits in a carefully targeted improvementprogramme. If the construction industry is to meet the performanceimprovements demanded by end users, and to replicate the efficiencyand profitability gains of other sectors, it urgently needs toaddress formal performance measurement. Aimed at all those at the sharp end in every sector of theconstruction industry, including clients and end users, this willbe a highly practical, easy to read guide, focusing strongly on theday-to-day needs of managers at all levels. Using the everydaybusiness language of construction firms, it explains how to set upand run performance measurement, self-assessment and benchmarkingsystems. It is comprehensive and informative with plenty ofreal-life examples and most importantly, tells you what to dodifferently on Monday.
Book Synopsis The Public Productivity and Performance Handbook by : Marc Holzer
Download or read book The Public Productivity and Performance Handbook written by Marc Holzer and published by Routledge. This book was released on 2021-07-26 with total page 550 pages. Available in PDF, EPUB and Kindle. Book excerpt: A productive society is dependent upon high-performing government. This third edition of The Public Performance and Productivity Handbook includes chapters from leading scholars, consultants, and practitioners to explore all of the core elements of improvement. Completely revised and focused on best practice, the handbook comprehensively explores managing for high performance, measurement and analysis, costs and finances, human resources, and cutting-edge organizational tools. Its coverage of new and systematic management approaches and well-defined measurement systems provides guidance for organizations of all sizes to improve productivity and performance. The contributors discuss such topics as accountability, organizational effectiveness after budget cuts, the complementary roles of human capital and “big data,” and how to teach performance management in the classroom and in public organizations. The handbook is accompanied by an online companion volume providing examples of performance measurement and improvement manuals across a wide variety of public organizations. The Public Performance and Productivity Handbook, Third Edition, is required reading for all public administration practitioners, as well as for students and scholars interested in the state of the public performance and productivity field.
Book Synopsis Performance Measurement Protocols for Commercial Buildngs by :
Download or read book Performance Measurement Protocols for Commercial Buildngs written by and published by Ashrae. This book was released on 2012 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: Performance Measurement Protocols for Commercial Buildings: Best Practices Guide is the how-to guide for continuously evaluating and improving the performance of commercial buildings throughout their service life. It is also intended to support integrated commissioning and all activities of the building's O and M team. It is the book that facility managers, building operators, technicians, consultants, commissioning authorities, architects, and design engineers need to ensure that their buildings are green, energy efficient, highly productive, healthy, and attractive to others. This Guide gives building owners and their consultants the practical performance measurement guidance to meet market demands for keeping operating costs down without sacrificing the health, comfort, and productivity of their highest cost component - the building's occupants. This book provides specific best practices in the areas of energy use, water use, and four elements of indoor environmental quality (IEQ): thermal comfort, indoor air quality (IAQ), lighting/ daylighting, and acoustics. Using this guidance, owners can be proactive on an ongoing basis to reduce costs through measurement and verification of their buildings' environments. This book is a follow-on publication to ASHRAE's Performance Measurement Protocols for Commercial Buildings, which describes what to measure, how it is to be measured, and how often it is to be measured to quantitatively assess the performance of commercial buildings. This Guide provides the process and tools for performance evaluation and improvement and is user friendly, phased, and readily applicable, with step-by-step procedures provided at three levels of application: Basic Evaluation, which uses observations of building characteristics, perceptions of occupants, and data from utility bills to characterize performance Diagnostic Measurement, which uses physical measurements to diagnose problems indicated at the Basic Evaluation Level and to identify how performance can be improved. Advanced Analysis, which uses the results of the first two levels plus the results of professional investigative processes to identify specific actions for performance improvement.
Book Synopsis Performance Management in the Public Sector by : Wouter Van Dooren
Download or read book Performance Management in the Public Sector written by Wouter Van Dooren and published by Routledge. This book was released on 2015-02-19 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: In times of rising expectations and decreasing resources for the public sector, performance management is high on the agenda. Increasingly, the value of the performance management systems themselves is under scrutiny, with more attention being paid to the effectiveness of performance management in practice. This new edition has been revised and updated to examine: performance in the context of current public management debates, including emerging discussions on the New Public Governance and neo-Weberianism; the many definitions of performance and how it has become one of the most contested agendas of public management; the so-called perverse effects of using performance indicators; the technicalities of performance measurement in a five step process: prioritising measurement, indicator development, data collection, analysis and reporting; and the future challenges and directions of performance management Performance Management in the Public Sector 2nd edition offers an approachable insight into a complex theme for practitioners and public management students alike.
Book Synopsis Research Methods and Statistics for Public and Nonprofit Administrators by : Masami Nishishiba
Download or read book Research Methods and Statistics for Public and Nonprofit Administrators written by Masami Nishishiba and published by SAGE Publications. This book was released on 2013-09-17 with total page 393 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The approach is well executed. The problems encountered by [the characters] represent real-life issues than administrators are faced with and the applications needed to address them." —Lee W. Payne, Stephen F. Austin State University Research Methods and Statistics for Public and Nonprofit Administrators: A Practical Guide is a comprehensive, easy-to-read, core text that thoroughly prepares readers to apply research methods and data analysis to the professional environments of public and non-profit administration. The authors expertly incorporate original case examples to demonstrate concepts using "real actors," facing specific scenarios, in which research methods must be applied. This unique approach—presented in language accessible to both students new to research as well as current practitioners—guides the reader in fully understanding the research options detailed throughout the text.
Book Synopsis Questioning Performance Measurement: Metrics, Organizations and Power by : Guy Redden
Download or read book Questioning Performance Measurement: Metrics, Organizations and Power written by Guy Redden and published by SAGE. This book was released on 2019-03-11 with total page 179 pages. Available in PDF, EPUB and Kindle. Book excerpt: Questioning Performance Measurement: Metrics, Organizations and Power is the first book to interrogate the organizational turn towards performance metrics critically. Performance measurement is used to evaluate a diverse range of activities throughout the private, public and non-governmental sectors. But in an increasingly data driven world, what does it really mean to measure ‘performance’? Taking a sociology of quantification perspective, this book traces the rise of performance measurement, questions its methods and objectivity, and examines the social significance of the flood of numbers through which value is represented and actors are held accountable. An illuminating read for students, scholars and practitioners across Organization Studies, Sociology, Business and Management, Public Policy and Administration.
Book Synopsis Transforming Performance Measurement by : Dean Spitzer
Download or read book Transforming Performance Measurement written by Dean Spitzer and published by AMACOM. This book was released on 2007-02-09 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: It's no secret that you can't improve your organization's performance without measuring it. In fact, every function, unit, process, and the organization as a whole, is built and run according to the parameters and expectations of its measurement system. So you'd better make sure you're doing it right. All too often, performance measurement creates dysfunction, whether among individuals, teams, or across entire divisions and companies. Most traditional measurement systems actually encourage unhealthy competition for personal gain, creating internal conflict and breeding distrust of performance measurement. Transforming Performance Measurement presents a breakthrough approach that will not only significantly reduce those dysfunctions, but also promote alignment with business strategy, maximize cross-enterprise integration, and help everyone to work collaboratively to drive value throughout your organization. Performance improvement thought leader Dean Spitzer explains why performance measurement should be less about calculations and analysis and more about the crucial social factors that determine how well the measurements get used. His ""socialization of measurement"" process focuses on learning and improvement from measurement, and on the importance of asking such questions as: How well do our measures reflect our business model? How successfully are they driving our strategy? What should we be measuring and not measuring? Are the right people having the right measurement discussions? Performance measurement is a dynamic process that calls for an awareness of the balance necessary between seemingly disparate ideas: the technical and the social aspects of performance measurement. For example, you need technology to manage the flood of data, but you must make sure that it supports the people who will be making decisions and taking action crucial to your organization's success. This book shows you how to design that technical-social balance into your measurement system. While it is urgent to start taking action now, transforming your organization's performance measurement system will take time. Transforming Performance Measurement gives you assessment tools to gauge where you are now and a roadmap for moving, with little or no disruption, to a more "transformational" and mature measurement system. The book also provides 34 TMAPs, Transformational Measurement Action Plans, which suggest both well-accepted and "emergent" measures (in areas such as marketing, human resources, customer service, knowledge management, productivity, information technology, research and development, costing, and more) that you can use right away. In the end, you get what you measure. If you measure the wrong things, you will take your company farther and farther away from its mission and strategic goals. Transforming Performance Measurement tells you not only what to measure, but how to do it -- and in what context -- to make a truly transformational difference in your enterprise.
Download or read book Urban Politics written by Bernard H. Ross and published by M.E. Sharpe. This book was released on 2011-08-10 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: This popular text mixes the best classic theory and research on urban politics with the most recent developments in urban and metropolitan affairs. Its very balanced and realistic approach helps students to understand the nature of urban politics and the difficulty of finding effective solutions in a suburban and global age. The eighth edition provides a comprehensive review and analysis of urban policy under the Obama administration and brand new coverage of sustainable urban development. A new chapter on globalization and its impact on cities brings the history of urban development up to date, and a focus on the politics of local economic development underscores how questions of economic development have come to dominate the local arena. The book traces the changing style of community participation, including the emergence of CDCs, BIDs, and other new-style service organizations. It analyzes the impacts of the New Regionalism, the New Urbanism, and much more at an approachable level. The eighth edition is significantly shorter and more affordable than previous editions, and the entire text has been thoroughly rewritten to engage students. Boxed case studies of prominent recent and current urban development efforts provide material for class discussion, and concluding material demonstrates the tradeoff between more ideal and more pragmatic urban politics. Source material provides Internet addresses for further research.
Book Synopsis Measuring Performance and Benchmarking Project Management at the Department of Energy by : National Research Council
Download or read book Measuring Performance and Benchmarking Project Management at the Department of Energy written by National Research Council and published by National Academies Press. This book was released on 2005-08-01 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt: In 1997, Congress, in the conference report, H.R. 105-271, to the FY1998 Energy and Water Development Appropriation Bill, directed the National Research Council (NRC) to carry out a series of assessments of project management at the Department of Energy (DOE). The final report in that series noted that DOE lacked an objective set of measures for assessing project management quality. The department set up a committee to develop performance measures and benchmarking procedures and asked the NRC for assistance in this effort. This report presents information and guidance for use as a first step toward development of a viable methodology to suit DOE's needs. It provides a number of possible performance measures, an analysis of the benchmarking process, and a description ways to implement the measures and benchmarking process.
Author :Ondrej Jaško Publisher :University of Belgrade, Faculty of Organizational Sciences ISBN 13 :8676803269 Total Pages :1520 pages Book Rating :4.6/5 (768 download)
Book Synopsis Proceedings of the XV International symposium Symorg 2016 by : Ondrej Jaško
Download or read book Proceedings of the XV International symposium Symorg 2016 written by Ondrej Jaško and published by University of Belgrade, Faculty of Organizational Sciences . This book was released on 2016-06-03 with total page 1520 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Performance-Based Management Systems by : Patria de Lancer Julnes
Download or read book Performance-Based Management Systems written by Patria de Lancer Julnes and published by Routledge. This book was released on 2017-09-29 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Expectations for performance management systems continue to grow in the public sector. Yet few administrators know how to effectively implement and sustain these systems. Performance-Based Management Systems: Effective Implementation and Maintenance supports practical efforts to build and maintain performance management systems in public organizations, explaining obstacles to measurement efforts and providing guidance on how to overcome them. The book begins by exploring performance measurement as a key element of performance-based management systems. It discusses its legacy and its limitations and offers competing explanations of the factors that constrain its effective use. Next, it focuses on building theory in support of practice through a mixed methods approach. It examines research reconciling the conflicting explanations for the lack of proper use of performance measurement information. Then it offers new insights for developing a context-sensitive model of performance measurement that can lead to effective practices. The third part develops these insights into a pragmatic model of performance-based management. It provides a realistic explanation of the contributions of performance measurement and gives advice derived from current practice. The author concludes by highlighting the rationale, methods, and findings of two studies that served as the foundation for this book. She also provides final suggestions of how to move practice and theory forward. This volume explains why performance measurement is not more widely used in the public sector, and explores how implementation of performance measurement can be improved with insights gained from extant literature on public policy, organizational politics and culture, and knowledge utilization. Mastery of this material will enable practitioners to understand how to effectively implement policies that will positively impact their organizations and their employees.
Book Synopsis Rethinking Performance Measurement by : Marshall W. Meyer
Download or read book Rethinking Performance Measurement written by Marshall W. Meyer and published by Cambridge University Press. This book was released on 2003-01-09 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: Performance measurement remains a vexing problem for business firms and other kinds of organisations. This book explains why: the performance we want to measure (long-term cash flows, long-term viability) and the performance we can measure (current cash flows, customer satisfaction, etc.) are not the same. The 'balanced scorecard', which has been widely adopted by US firms, does not solve these underlying problems of performance measurement and may exacerbate them because it provides no guidance on how to combine dissimilar measures into an overall appraisal of performance. A measurement technique called activity-based profitability analysis (ABPA) is suggested as a partial solution, especially to the problem of combining dissimilar measures. ABPA estimates the revenue consequences of each activity performed for the customer, allowing firms to compare revenues with costs for these activities and hence to discriminate between activities that are ultimately profitable and those that are not.
Book Synopsis International Handbook of Practice-Based Performance Management by : Patria de Lancer Julnes
Download or read book International Handbook of Practice-Based Performance Management written by Patria de Lancer Julnes and published by SAGE Publications. This book was released on 2007-09-10 with total page 560 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The orientation of this text, the variety of applications examined, and the grouping of chapters around concepts such as the role of citizens, quality measurement, and performance budgeting makes this an ideal book for the classroom as well as for reference." —PUBLIC ADMINISTRATION REVIEW The International Handbook of Practice-Based Performance Management presents the latest scholarship in performance measurement strategies in the field of evaluation. This important resource combines cutting-edge theory and practice of performance management in the United States and abroad. The book includes contributions from internationally known scholars and practitioners who present chapters that introduce the literature on key topics and provide clear guidance on practical skill building. Key Features: Offers an international perspective: Though most of the chapters deal with performance measurement in the United States, the text represents the most notable examples of performance measurement in Canada, Latin America, Asia, Oceania, and Europe. Integrates theory and practice: The book's unique structure links literature-based conceptual knowledge with the lessons from practice and specific applied skills. Puts theoretical discussions into context: Case examples and lessons learned connect concepts to the real world while discussion questions allow for further deliberation. Intended Audience An excellent addition to any academic library, this resource is ideal for practitioners, academics, and researchers in public administration, non-profit organizations, management, public policy, health care services administration, and health care planning and policy. It can also be used as a text for graduate courses such as Performance Management, Management Reforms, International Performance Management, and Performance Improvement in Public Administration.
