Rethinking Performance Measurement

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Transforming Performance Measurement

Author : Dean Spitzer
Publisher : AMACOM
ISBN 13 : 0814430090
Total Pages : 312 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis Transforming Performance Measurement by : Dean Spitzer

Download or read book Transforming Performance Measurement written by Dean Spitzer and published by AMACOM. This book was released on 2007-02-09 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: It's no secret that you can't improve your organization's performance without measuring it. In fact, every function, unit, process, and the organization as a whole, is built and run according to the parameters and expectations of its measurement system. So you'd better make sure you're doing it right. All too often, performance measurement creates dysfunction, whether among individuals, teams, or across entire divisions and companies. Most traditional measurement systems actually encourage unhealthy competition for personal gain, creating internal conflict and breeding distrust of performance measurement. Transforming Performance Measurement presents a breakthrough approach that will not only significantly reduce those dysfunctions, but also promote alignment with business strategy, maximize cross-enterprise integration, and help everyone to work collaboratively to drive value throughout your organization. Performance improvement thought leader Dean Spitzer explains why performance measurement should be less about calculations and analysis and more about the crucial social factors that determine how well the measurements get used. His ""socialization of measurement"" process focuses on learning and improvement from measurement, and on the importance of asking such questions as: How well do our measures reflect our business model? How successfully are they driving our strategy? What should we be measuring and not measuring? Are the right people having the right measurement discussions? Performance measurement is a dynamic process that calls for an awareness of the balance necessary between seemingly disparate ideas: the technical and the social aspects of performance measurement. For example, you need technology to manage the flood of data, but you must make sure that it supports the people who will be making decisions and taking action crucial to your organization's success. This book shows you how to design that technical-social balance into your measurement system. While it is urgent to start taking action now, transforming your organization's performance measurement system will take time. Transforming Performance Measurement gives you assessment tools to gauge where you are now and a roadmap for moving, with little or no disruption, to a more "transformational" and mature measurement system. The book also provides 34 TMAPs, Transformational Measurement Action Plans, which suggest both well-accepted and "emergent" measures (in areas such as marketing, human resources, customer service, knowledge management, productivity, information technology, research and development, costing, and more) that you can use right away. In the end, you get what you measure. If you measure the wrong things, you will take your company farther and farther away from its mission and strategic goals. Transforming Performance Measurement tells you not only what to measure, but how to do it -- and in what context -- to make a truly transformational difference in your enterprise.

Rethinking Performance Measurement

Author : Marshall Warner Meyer
Publisher :
ISBN 13 :
Total Pages : 202 pages
Book Rating : 4.:/5 (472 download)

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Book Synopsis Rethinking Performance Measurement by : Marshall Warner Meyer

Download or read book Rethinking Performance Measurement written by Marshall Warner Meyer and published by . This book was released on 2002 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: Performance measurement remains a vexing problem for business firms and other kinds of organizations. This book explains why: the performance we want to measure (long-term cash flows, long-term viability) and the performance we can measure (current cash flows, customer satisfaction, etc.) are not the same. The 'balanced scorecard', which has been widely adopted by US firms, does not solve these underlying problems of performance measurement and may exacerbate them because it provides no guidance as to how to combine dissimilar measures into an overall appraisal of performance. A measurement technique called activity-based profitability analysis (ABPA) is suggested as a partial solution, especially to the problem of combining dissimilar measures. ABPA estimates the revenue consequences of each activity performed for the customer, allowing firms to compare revenues with costs for these activities and hence to discriminate between activities that are ultimately profitable and those that are not.

Rethinking Performance Measurement

Author : Marshall W. Meyer
Publisher : Cambridge University Press
ISBN 13 : 1139436074
Total Pages : 218 pages
Book Rating : 4.1/5 (394 download)

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Book Synopsis Rethinking Performance Measurement by : Marshall W. Meyer

Download or read book Rethinking Performance Measurement written by Marshall W. Meyer and published by Cambridge University Press. This book was released on 2003-01-09 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: Performance measurement remains a vexing problem for business firms and other kinds of organisations. This book explains why: the performance we want to measure (long-term cash flows, long-term viability) and the performance we can measure (current cash flows, customer satisfaction, etc.) are not the same. The 'balanced scorecard', which has been widely adopted by US firms, does not solve these underlying problems of performance measurement and may exacerbate them because it provides no guidance on how to combine dissimilar measures into an overall appraisal of performance. A measurement technique called activity-based profitability analysis (ABPA) is suggested as a partial solution, especially to the problem of combining dissimilar measures. ABPA estimates the revenue consequences of each activity performed for the customer, allowing firms to compare revenues with costs for these activities and hence to discriminate between activities that are ultimately profitable and those that are not.

Transforming Performance Measurement

Author : Dean R. Spitzer
Publisher : Amacom Books
ISBN 13 : 9780814408919
Total Pages : 312 pages
Book Rating : 4.4/5 (89 download)

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Book Synopsis Transforming Performance Measurement by : Dean R. Spitzer

Download or read book Transforming Performance Measurement written by Dean R. Spitzer and published by Amacom Books. This book was released on 2007 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: You can't improve performance in an organization without measurement---but how you measure matters. Traditional measurement systems can create dysfunction and distrust. This breakthrough approach provides an alternative---a roadmap for moving, with little or no disruption, toward a more mature, effective, and transformative+D18 measurement system.

Business Performance Measurement

Author : Andy Neely
Publisher : Cambridge University Press
ISBN 13 : 9780521803427
Total Pages : 386 pages
Book Rating : 4.8/5 (34 download)

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Book Synopsis Business Performance Measurement by : Andy Neely

Download or read book Business Performance Measurement written by Andy Neely and published by Cambridge University Press. This book was released on 2002-03-07 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: A multidisciplinary book on performance measurement that will appeal to students, researchers and managers.

Performance Budgeting Reform

Author : Alfred Tat-Kei Ho
Publisher : Routledge
ISBN 13 : 1351055283
Total Pages : 318 pages
Book Rating : 4.3/5 (51 download)

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Book Synopsis Performance Budgeting Reform by : Alfred Tat-Kei Ho

Download or read book Performance Budgeting Reform written by Alfred Tat-Kei Ho and published by Routledge. This book was released on 2019-06-04 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt: Using theoretical frameworks to explore the political, organizational, and cultural dynamics of performance budgeting, this book examines the adoption of performance budgeting in a variety of countries, how it has been implemented, and why it succeeded or failed. Chapters include case studies from a wide range of continents and regions including the U.S., Africa, Asia, Australia, Europe, Latin America, and the Middle East. Each case study pays careful attention to the unique historical, political, and cultural contexts of reform and closely examines how performance informed the budgetary process. Chapters investigate theory-driven analysis, focusing on common themes related to international policy diffusion, organizational change, stakeholder politics and gaming, communication and information management, principal–agent dynamics, and institutional constraints. Contributors include both scholars and seasoned practitioners with extensive experience in implementing or advising performance budgeting reforms. With emphases on both theories and practices, this book is written for graduate courses in public budgeting and comparative public administration, providing theoretical insights into budgeting reforms in developing countries, as well as practice-relevant and actionable recommendations for current and future policymakers and budget reformers.

OECD Health Policy Studies Rethinking Health System Performance Assessment A Renewed Framework

Author : OECD
Publisher : OECD Publishing
ISBN 13 : 9264653392
Total Pages : 62 pages
Book Rating : 4.2/5 (646 download)

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Book Synopsis OECD Health Policy Studies Rethinking Health System Performance Assessment A Renewed Framework by : OECD

Download or read book OECD Health Policy Studies Rethinking Health System Performance Assessment A Renewed Framework written by OECD and published by OECD Publishing. This book was released on 2024-01-23 with total page 62 pages. Available in PDF, EPUB and Kindle. Book excerpt: This document presents the OECD’s renewed health system performance assessment framework. It incorporates new performance dimensions, notably people-centredness, resilience, and environmental sustainability, and places increased emphasis on addressing inequalities, including those related to gender.

Rethinking Teacher Supervision and Evaluation

Author : Kim Marshall
Publisher : John Wiley & Sons
ISBN 13 : 0470553995
Total Pages : 337 pages
Book Rating : 4.4/5 (75 download)

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Book Synopsis Rethinking Teacher Supervision and Evaluation by : Kim Marshall

Download or read book Rethinking Teacher Supervision and Evaluation written by Kim Marshall and published by John Wiley & Sons. This book was released on 2009-10-30 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this important book, education expert Kim Marshall shows how to break away from the typical and often ineffective evaluation approaches in which principals use infrequent classroom visits or rely on standardized test scores to assess a teacher's performance. Marshall proposes a broader framework for supervision and evaluation that enlists teachers in improving the performance of all students. Emphasizing trust-building and teamwork, Marshall's innovative, four-part framework shifts the focus from periodically evaluating teaching to continuously analyzing learning. This book offers school principals a guide for implementing Marshall's framework and shows how to make frequent, informal classroom visits followed by candid feedback to each teacher; work with teacher teams to plan thoughtful curriculum units rather than focusing on individual lessons; get teachers as teams involved in low-stakes analysis of interim assessment results to fine-tune their teaching and help struggling students; and use compact rubrics for summative teacher evaluation. This vital resource also includes extensive tools and advice for managing time as well as ideas for using supervision and evaluation practices to foster teacher professional development.

The MultiCapital Scorecard

Author : Martin P. Thomas
Publisher : Chelsea Green Publishing
ISBN 13 : 1603586903
Total Pages : 258 pages
Book Rating : 4.6/5 (35 download)

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Book Synopsis The MultiCapital Scorecard by : Martin P. Thomas

Download or read book The MultiCapital Scorecard written by Martin P. Thomas and published by Chelsea Green Publishing. This book was released on 2016 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: For decades now, organizations have been struggling to find the best way to address their social and environmental responsibilities alongside their economic obligations. In other words, they want to know how best to effectively manage their operations based on a triple bottom line (3BL)--one that reflects social, environmental, and economic performance. Recently, an international standard for integrated reporting has emerged that in principle emphasizes the importance of managing toward a triple bottom line. But it fails to provide specific guidance on how to do so. Organizations have been left to their own devices to respond. How should 3BL management actually be done? In this book, sustainability and performance experts Martin Thomas and Mark McElroy introduce the world's most advanced 3BL performance accounting methodology: The MultiCapital Scorecard. It is the first context-based integrated measurement, management, and reporting system. And, it can help corporations, public institutions, and other organizations answer the question they should be asking themselves for every aspect of their operations: "How much is enough for us to be sustainable?" The answers set internal performance standards against which operations and their impacts can be measured. Nothing less will do! The MultiCapital Scorecard describes this open-source methodology, which consists of a structured, quantitative measurement and reporting system that complies with international standards for 3BL integrated measurement and reporting. Moreover, the MultiCapital Scorecard is designed to help organizations assess their own 3BL performance in their own contexts with context-based metrics of their own choosing. An eminently practical management aid for integrated thinking, it can be tailored to any organization's needs. The authors also describe how and why businesses are gradually shifting from managing impacts on only one type of capital (economic) to managing impacts on multiple types. They also provide detailed examples of worked reports, showing how organizations might develop and quantify the interim and long-term goals to meet their obligations to their employees, community, shareholders, and the environment. The examples also show how an organization can use the Multicapital Scorecard methodology to assess their progress in meeting those goals, and convey that progress to their stakeholders.

Practical Performance Measurement

Author : Stacey Barr
Publisher :
ISBN 13 : 9780992383701
Total Pages : pages
Book Rating : 4.3/5 (837 download)

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Book Synopsis Practical Performance Measurement by : Stacey Barr

Download or read book Practical Performance Measurement written by Stacey Barr and published by . This book was released on 2014 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Best Practices in Planning and Performance Management

Author : David A. J. Axson
Publisher : John Wiley & Sons
ISBN 13 :
Total Pages : 296 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis Best Practices in Planning and Performance Management by : David A. J. Axson

Download or read book Best Practices in Planning and Performance Management written by David A. J. Axson and published by John Wiley & Sons. This book was released on 2007 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for Best Practices in Planning and Performance Management "Having worked closely with David Axson, I have seen his strategic brilliance firsthand. The integrated approach he takes in practice synthesizes external dynamics, business process, planning, systems, and management for effective execution. Best Practices in Planning and Performance Management, Second Edition brings his keen insight to life, presenting a comprehensive approach to managing business dynamics in comprehensible language. This should be required reading for anyone engaged in the management of a complex business." —Greg Horn CEO, Garden of Life; former CEO, General Nutrition Centers "Once again, David Axson has delivered a provocative read. Best Practices in Planning and Performance Management, Second Edition showcases the 'age of convergence' in business technology as companies begin to renew systems and transform business processes to align execution with strategy, improve decision making, and gain competitive advantage . . . Winning companies follow Axson's prescription of combining leadership, quality process design, and the functionality of proven performance management systems." —Rob Ashe CEO, Cognos "Best Practices in Planning and Performance Management, Second Edition is an insightful guide for any organization seeking to transform its management processes. David Axson provides practical and thought-provoking perspectives on the practices needed to effectively manage performance in today's competitive and volatile markets." —Michael Geltzeiler CFO, Reader's Digest Make better business decisions faster If you are looking to significantly upgrade your management practices to better meet the needs of today's increasingly volatile, complex, competitive, and global markets, look no further. Best Practices in Planning and Performance Management, Second Edition provides an accessible framework to help any business unite its reporting and budgeting functions to achieve its strategic objectives. Updated to reflect changes in the market, the implications of Sarbanes-Oxley, new technologies, emerging best practices, risk management, planning in a turbulent world, and global uncertainty, Best Practices in Planning and Performance Management, Second Edition is a must-read for anyone looking to leverage technology to better meet the needs of today's global environment.

Rethinking Performance Management, Enhanced Executive Edition

Author : M. Tamra Chandler
Publisher : Berrett-Koehler Publishers
ISBN 13 : 162656888X
Total Pages : pages
Book Rating : 4.6/5 (265 download)

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Book Synopsis Rethinking Performance Management, Enhanced Executive Edition by : M. Tamra Chandler

Download or read book Rethinking Performance Management, Enhanced Executive Edition written by M. Tamra Chandler and published by Berrett-Koehler Publishers. This book was released on 2016-06-06 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: The video enhanced executive edition of How Performance Management is Killing Performance – and What to Do About It was created with the busy leader in mind. Offering targeted information and insight, and with over 26 minutes of videos and animations throughout, Rethinking Performance Management – A Leader's Guide has been adapted from the original edition to focus on only the points that you, as a leader of an organization, need to know. This means it's much shorter than the original with more of a focus on the big picture theory and less on the step-by-step. Most people associate performance management with the annual review, which is universally dreaded by employees, management, and HR professionals alike. In this short guide, author Tamra Chandler lays out the key points of creating a performance management process that is not only tailored to your organization's needs and goals, but that employees will actually embrace. Each of the six condensed chapters include short animations or video featuring Tamra herself to sum up the major takeaways for leaders. For those of us who need to be on the cutting edge of this emerging subject, but don't have as much time as we'd like, Rethinking Performance Management – A Leader's Guide offers the perfect framework to provide insight to the benefits of evolving performance management systems, a process which must be led, championed by the leaders in the organization.

Rethinking IT in Construction and Engineering

Author : Mustafa Alshawi
Publisher : Routledge
ISBN 13 : 1134085850
Total Pages : 297 pages
Book Rating : 4.1/5 (34 download)

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Book Synopsis Rethinking IT in Construction and Engineering by : Mustafa Alshawi

Download or read book Rethinking IT in Construction and Engineering written by Mustafa Alshawi and published by Routledge. This book was released on 2007-10-04 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: How could the potential of IT be realised to improve business performance in architecture, construction and engineering organisations? How could organisations unleash the potential of IT to achieve a sustainable competitive advantage? How can organisations migrate from technology to IT-enabled business thinking? Based on the author's twenty years research experience, this book provides a holistic picture of the factors that enable architecture, construction and engineering organisations to explore the potential of IT to improve their businesses and achieve a sustainable competitive advantage. It raises awareness of the importance of the organisational 'soft issues' and the role they play in influencing the outcome of IT investments as well as addressing other complementary enablers, such as knowledge management, learning organisations, maturity models and e-readiness measurements. Real case studies are used throughout the book to illustrate various concepts and to provide the reader with a realistic and practical picture. Rethinking IT in Construction & Engineering is ideal for lecturers and researchers in architecture, construction and engineering as well as professionals at managerial level in industry.

Rethinking Risk

Author : Joseph W. KOLETAR
Publisher : AMACOM Div American Mgmt Assn
ISBN 13 : 0814414974
Total Pages : 274 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis Rethinking Risk by : Joseph W. KOLETAR

Download or read book Rethinking Risk written by Joseph W. KOLETAR and published by AMACOM Div American Mgmt Assn. This book was released on 2010-07-30 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: Risk. It’s a given factor in the operation of any organization. From corporate fraud and security issues to technological and other man-made disasters, bad things do happen. And while many businesses build elaborate defenses against these unexpected occurrences, often employing powerful technology to help detect and prevent them, most risk-assessment strategies fail to connect the dots before it’s too late. This book, based on the author’s extensive experience analyzing the sources of corporate and organizational failure, reveals how a company can mitigate risk using available resources, including what may be the most important asset: its people. Readers will discover valuable strategies, enabling them to: Draw “actionable intelligence” from enormous amounts of data • Quickly make better-informed assessments and decisions • Tap into the rich human sources of information that can directly alert them to signs of risk • Do a better job of anticipat ing and avoiding problems Filled with practical, real-world insight and featuring interviews with experienced risk practitioners, this book will help any business recognize the first signs of trouble.

Rethinking Valuation and Pricing Models

Author : Carsten Wehn
Publisher : Academic Press
ISBN 13 : 0124158757
Total Pages : 658 pages
Book Rating : 4.1/5 (241 download)

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Book Synopsis Rethinking Valuation and Pricing Models by : Carsten Wehn

Download or read book Rethinking Valuation and Pricing Models written by Carsten Wehn and published by Academic Press. This book was released on 2012-11-08 with total page 658 pages. Available in PDF, EPUB and Kindle. Book excerpt: It is widely acknowledged that many financial modelling techniques failed during the financial crisis, and in our post-crisis environment many techniques are being reconsidered. This single volume provides a guide to lessons learned for practitioners and a reference for academics. Including reviews of traditional approaches, real examples, and case studies, contributors consider portfolio theory; methods for valuing equities and equity derivatives, interest rate derivatives, and hybrid products; and techniques for calculating risks and implementing investment strategies. Describing new approaches without losing sight of their classical antecedents, this collection of original articles presents a timely perspective on our post-crisis paradigm. Highlights pre-crisis best classical practices, identifies post-crisis key issues, and examines emerging approaches to solving those issues Singles out key factors one must consider when valuing or calculating risks in the post-crisis environment Presents material in a homogenous, practical, clear, and not overly technical manner

Statistical Rethinking

Author : Richard McElreath
Publisher : CRC Press
ISBN 13 : 1315362619
Total Pages : 488 pages
Book Rating : 4.3/5 (153 download)

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Book Synopsis Statistical Rethinking by : Richard McElreath

Download or read book Statistical Rethinking written by Richard McElreath and published by CRC Press. This book was released on 2018-01-03 with total page 488 pages. Available in PDF, EPUB and Kindle. Book excerpt: Statistical Rethinking: A Bayesian Course with Examples in R and Stan builds readers’ knowledge of and confidence in statistical modeling. Reflecting the need for even minor programming in today’s model-based statistics, the book pushes readers to perform step-by-step calculations that are usually automated. This unique computational approach ensures that readers understand enough of the details to make reasonable choices and interpretations in their own modeling work. The text presents generalized linear multilevel models from a Bayesian perspective, relying on a simple logical interpretation of Bayesian probability and maximum entropy. It covers from the basics of regression to multilevel models. The author also discusses measurement error, missing data, and Gaussian process models for spatial and network autocorrelation. By using complete R code examples throughout, this book provides a practical foundation for performing statistical inference. Designed for both PhD students and seasoned professionals in the natural and social sciences, it prepares them for more advanced or specialized statistical modeling. Web Resource The book is accompanied by an R package (rethinking) that is available on the author’s website and GitHub. The two core functions (map and map2stan) of this package allow a variety of statistical models to be constructed from standard model formulas.

Rethinking Retention in Good Times and Bad

Author : Richard Finnegan
Publisher : Nicholas Brealey
ISBN 13 : 0891063765
Total Pages : 304 pages
Book Rating : 4.8/5 (91 download)

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Book Synopsis Rethinking Retention in Good Times and Bad by : Richard Finnegan

Download or read book Rethinking Retention in Good Times and Bad written by Richard Finnegan and published by Nicholas Brealey. This book was released on 2011-01-11 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: This hands-on tactical guide provides specific strategies and tactics backed by the author's own research and experience.