Business Process Outsourcing

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0471700975
Total Pages : 241 pages
Book Rating : 4.4/5 (717 download)

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Book Synopsis Business Process Outsourcing by : Rick L. Click

Download or read book Business Process Outsourcing written by Rick L. Click and published by John Wiley & Sons. This book was released on 2004-11-11 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business Process Outsourcing (BPO) is becoming the new revolutionas company's of all sizes are seeking to take advantage of thissource of competitive advantage. This book provides a step-by-step approach to understanding theapplication of Business Process Outsourcing, assessing the BPOopportunity in the company, and then managing the transition toBPO. It serves as a guide to implementing BPO and as a referencesource to solving the variety of issues that may arise during a BPOinitiative. Each chapter features a case study, insight from apractitioner, focus on how BPO affects people, and ethicalconsiderations. * Discusses both the how and why of business process outsourcingwith a straightforward "how to" approach. * Provides managers with the tools to analyse the BPO opportunitiesfor their own firms, as well as techniques and strategies formanaging a BPO initiative. * Empowers businesses of all sizes to take advantage of thisall-encompassing business revolution.

Outsourcing: The Competitive Advantages

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Author :
Publisher : AA Global Sourcing Ltd
ISBN 13 : 144661400X
Total Pages : 120 pages
Book Rating : 4.4/5 (466 download)

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Book Synopsis Outsourcing: The Competitive Advantages by : Ade Asefeso MCIPS MBA

Download or read book Outsourcing: The Competitive Advantages written by Ade Asefeso MCIPS MBA and published by AA Global Sourcing Ltd. This book was released on 2011-02-25 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt: There are a number of core strategic questions which firms need to answer when entering into an outsourcing arrangement. The most significant is to what extent a firm should be prepared to outsource areas of potential competitive advantage. If one takes the view that outsourcing is driven by a desire to reduce costs, by buying into a consistent set of scalable processes which are shared across a number of organisations, then it follows that none of these areas should (or could) be sources of unique competitive advantage.

Positive and Negative Aspects of Outsourcing

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Author :
Publisher : BoD – Books on Demand
ISBN 13 : 9535139339
Total Pages : 134 pages
Book Rating : 4.5/5 (351 download)

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Book Synopsis Positive and Negative Aspects of Outsourcing by : Mario Franco

Download or read book Positive and Negative Aspects of Outsourcing written by Mario Franco and published by BoD – Books on Demand. This book was released on 2018-03-21 with total page 134 pages. Available in PDF, EPUB and Kindle. Book excerpt: Outsourcing has been seen as a phenomenon allowing competitive advantages for organizations, but some studies do not include the causes and consequences of this particular strategy. Consequently, the objective of this book is to fill this gap by combining several studies from different perspectives. The various chapters presented here follow several approaches, which researchers explore in different contexts. This book intends, therefore, to add to the body of knowledge about outsourcing. Furthermore, it shows how the outsourcing strategy can stimulate organizations' development in various countries and regions worldwide.

Clockspeed

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Publisher : ReadHowYouWant.com
ISBN 13 : 1458716384
Total Pages : 394 pages
Book Rating : 4.4/5 (587 download)

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Book Synopsis Clockspeed by : Charles H. Fine

Download or read book Clockspeed written by Charles H. Fine and published by ReadHowYouWant.com. This book was released on 2010-10-08 with total page 394 pages. Available in PDF, EPUB and Kindle. Book excerpt: In business today, all advantage is temporary. In order to survive-let alone thrive-companies must be able to anticipate and adapt to change, or face rapid, brutal extinction. In Clock speed, Charles Fine draws on a decades worth of research at M.I.T.s Sloan School of Management to introduce a new vocabulary for understanding the forces of competition and making strategic decisions that will determine the destiny of your company, as well as your industry. Taking inspiration from the world of biology, Fine argues that each industry has its own evolutionary life cycle (or ''clock speed''), measured by the rate at which it introduces new products, processes, and organizational structures. Just as geneticists study the fruit fly to gain insight into the evolutionary paths of all animals, managers in any industry can learn from the industrial fruit flies-such as Internet services, personal computers, and multimedia entertainment-which evolve through new generations at breakneck speed. Applying the lessons of the fruit flies to industries as diverse as bicycles, pharmaceuticals, and semiconductors, Fine illustrates how competitive advantage is lost or gained by how well a company manages dynamic web of relationships that run throughout its chain of suppliers, distributors, and alliance partners. Packed with revolutionary concepts and tools to help managers make key strategic decisions that affect current and future performance, Clock speed shows, as no other book before it, how the ultimate core competency is mastering the art of supply chain design, carefully choosing which components and capabilities to keep in-house and which to purchase from outside.

The Outsourcing Revolution

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Author :
Publisher : Kaplan Publishing
ISBN 13 : 9781607146766
Total Pages : 256 pages
Book Rating : 4.1/5 (467 download)

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Book Synopsis The Outsourcing Revolution by : Michael F. Corbett

Download or read book The Outsourcing Revolution written by Michael F. Corbett and published by Kaplan Publishing. This book was released on 2004-09-01 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business process outsourcing (BPO) is a $6 trillion global industry involving thousands of companies and millions of employees. Business process outsourcing (BPO) is one of the very few business tools available to managers with the power to fundamentally transform their organizations. Done on a global scale, BPO enables companies to simultaneously reengineer their existing operations, create a more flexible and adaptable organizational structure, and tap the best minds in the world to create an innovation explosion. For the first time ever, BPO's best-known expert and pioneer, Michael Corbett, who helped craft IBM's entry into the outsourcing business, details the opportunities presented by BPO as well as a plan for implementing and sustaining its benefits. The Outsourcing Revolution is written for executives and managers in organizations of any size who want to learn how BPO can improve their company's performance. More than a ""how-to"" book, it provides a comprehensive framework for decision making and action based on the real-life experiences of executives heading up successful initiatives for their companies today. Readers will learn how to: * Determine the value of BPO for any process. * Analyze risk, evaluate its potential impact, and use a range of techniques to reduce, eliminate, and manage that risk. * Identify, evaluate, and select the right partner or partners. * Turn contractor relationships into long-term, successful BPO relationships. * Transition people, processes, and technologies to the BPO state. * Identify, develop, and reward outsourcing managers. * Create new ways of doing business ahead of the competition. The Outsourcing Revolution features case studies detailing how specific companies planned, implemented, and are managing BPO. Results from surveys of more than 1,500 companies provide real data on what organizations around the world are doing and why, as well as what does and doesn't work.

International outsourcing strategy and competitiveness

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Author :
Publisher : Editions Publibook
ISBN 13 : 2748333187
Total Pages : 124 pages
Book Rating : 4.7/5 (483 download)

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Book Synopsis International outsourcing strategy and competitiveness by : Vincent Jacques

Download or read book International outsourcing strategy and competitiveness written by Vincent Jacques and published by Editions Publibook. This book was released on 2006 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Outsourcing and Insourcing in an International Context

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Author :
Publisher : Routledge
ISBN 13 : 1317463331
Total Pages : 343 pages
Book Rating : 4.3/5 (174 download)

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Book Synopsis Outsourcing and Insourcing in an International Context by : Marc J Schniederjans

Download or read book Outsourcing and Insourcing in an International Context written by Marc J Schniederjans and published by Routledge. This book was released on 2015-03-26 with total page 343 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designed for upper-level undergraduate or graduate courses in production-operations management, management information systems, international business, and strategic management, this text focuses on concepts, processes, and methodologies for firms planning to undertake or currently involved in outsourcing-insourcing decisions. "Outsourcing and Insourcing in an International Context" is the only available text that includes coverage of the international risk factors associated with this strategy. The book presents a balanced view of the positive and negative aspects of outsourcing, and provides essential coverage of the fundamental techniques involved in any outsourcing-insourcing decision. In addition, it discusses the ethical ramifications of outsourcing for companies and governments around the world. Each chapter includes learning objectives, discussion questions, and sample problems. An Instructor's Manual, Test Bank, and PowerPoint presentation are available to teachers who adopt the text.

Strategic Outsourcing

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Author :
Publisher : Amacom Books
ISBN 13 : 9780814404348
Total Pages : 342 pages
Book Rating : 4.4/5 (43 download)

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Book Synopsis Strategic Outsourcing by : Maurice F. Greaver

Download or read book Strategic Outsourcing written by Maurice F. Greaver and published by Amacom Books. This book was released on 1999 with total page 342 pages. Available in PDF, EPUB and Kindle. Book excerpt: Outsourcing is a strategic decision. This guide e×plores outsourcing involving fundamental questions about a company's future, core competencies, costs, performance, and competitive advantage. It shows how to use outsourcing as a strategic tool to create a focused, robust organization.

Outsourcing

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Author :
Publisher : CRC Press
ISBN 13 : 1000123499
Total Pages : 224 pages
Book Rating : 4.0/5 (1 download)

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Book Synopsis Outsourcing by : Oakie D. Williams

Download or read book Outsourcing written by Oakie D. Williams and published by CRC Press. This book was released on 2022-01-26 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: As global competition grows more fierce, companies continue to look for ways to increase their competitive edge without jeopardizing profit margins. Today's corporations are starting to realize the competitive advantage that Information Technology (IT) can bring to a company. These corporations are also realizing that staying current with technology requires a great deal of effort, risk, and expense. This is one of the primary reasons CEO's are considering outsourcing as an alternative. Written by a CIO who has successfully maneuvered through the outsourcing process, Outsourcing: A CIO's Perspective addresses the realistic expectations and the most commonly asked questions about IT outsourcing, while reviewing it's advantages and disadvantages. This text identifies key elements that can be used to assess the feasibility of securing a profitable and manageable outsourcing agreement. It provides a convincing case that even if the final decision is to not outsource, the result of the process will identify potential business improvement opportunities.

Global Outsourcing Strategies

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Author :
Publisher : Taylor & Francis
ISBN 13 : 1351933329
Total Pages : 347 pages
Book Rating : 4.3/5 (519 download)

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Book Synopsis Global Outsourcing Strategies by : Roxane Gervais

Download or read book Global Outsourcing Strategies written by Roxane Gervais and published by Taylor & Francis. This book was released on 2017-03-02 with total page 347 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the most significant techniques to which companies and organizations have turned to improve service delivery and reduce costs has been outsourcing. Over the last 10 years, almost any process has been successfully outsourced. But during that period there have been failures too; projects that never realised their objectives or that had unforeseen impact on business. Global Outsourcing Strategies is a state-of-the-art guide to the best lessons to be learned for successfully implementing and outsourcing projects, or for revisiting existing operations. The 22 chapters explore some of the new areas for outsourcing, after traditional targets such as IT and finance. Information is provided on the different facets of the outsourcing process, such as contract negotiation, the risks involved in outsourcing, the need for service level agreements, the critical requirements needed to build and sustain outsourcing relationships, and ethical supply chain issues. There are also sections exploring the impact of outsourcing on organizational structures; the long term effects; legal issues; management control and inter-firm relationships; as well as case studies from both the public and private sector on the practical side of outsourcing. The book will appeal to practitioners and researchers alike. This is a must-have guide for any organization approaching outsourcing as a global (or local) strategy and for those organizations now reviewing or developing their outsourcing partnerships.

The Outsourcing Process

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Author :
Publisher : Cambridge University Press
ISBN 13 : 9781139444583
Total Pages : 354 pages
Book Rating : 4.4/5 (445 download)

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Book Synopsis The Outsourcing Process by : Ronan McIvor

Download or read book The Outsourcing Process written by Ronan McIvor and published by Cambridge University Press. This book was released on 2005-06-23 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: Outsourcing has become an increasingly important issue for many organisations. This book provides a framework for an up-to-date understanding of the outsourcing process and the key issues associated with it. It integrates a number of contemporary topics including benchmarking, buyer-supplier relationships, organisational behaviour, competitor analysis, and technology influences. The analysis draws upon both empirical research and real case studies. The author starts by providing guidelines as to when outsourcing is appropriate and what its implications will be, before moving on to explain how outsourcing is implemented. The benefits of both successful outsourcing and the risks and consequences of outsourcing failure are outlined. The book is ideal for use by postgraduate students studying the area of outsourcing. It would also benefit industry managers who are considering outsourcing or who already have outsourcing programmes in place.

Global Outsourcing Strategies

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Author :
Publisher : Gower Publishing, Ltd.
ISBN 13 : 9780566086243
Total Pages : 360 pages
Book Rating : 4.0/5 (862 download)

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Book Synopsis Global Outsourcing Strategies by : Peter Barrar

Download or read book Global Outsourcing Strategies written by Peter Barrar and published by Gower Publishing, Ltd.. This book was released on 2006 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: Global Outsourcing Strategies is a state-of-the-art guide to the best lessons to be learned for successfully implementing and outsourcing projects. The 22 chapters provide information on the different facets of the outsourcing process, such as contract negotiation, the risks involved in outsourcing, the need for service level agreements, the critical requirements needed to build and sustain outsourcing relationships, and ethical supply chain issues. There are also sections exploring the impact of outsourcing on organizational structures; the long term effects; legal issues; management control and inter-firm relationships; as well as case studies from both the public and private sector on the practical side of outsourcing. The book will appeal to practitioners and researchers alike.

Essentials of Business Process Outsourcing

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0471727121
Total Pages : 242 pages
Book Rating : 4.4/5 (717 download)

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Book Synopsis Essentials of Business Process Outsourcing by : Thomas N. Duening

Download or read book Essentials of Business Process Outsourcing written by Thomas N. Duening and published by John Wiley & Sons. This book was released on 2005-04-15 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book will provide the fundamentals of business process outsourcing for the busy executive who needs to get up to speed. It will have such features as checklists, tips and techniques, and case studies. * Written in a user friendly style that allows senior level financial executives to get a solid foundation of what business process outsourcing is and how it can benefit their companies. * Provides managers with the tools to analyse the BPO opportunities for their own firms, as well as techniques and strategies for managing a BPO initiative. * Shows managers how a BPO strategy can save the company money and create jobs domestically. * Both authors are consultants and advisers to industry-leading companies and frequent speakers at business forums and conferences.

A Study Of Performance Measurement In The Outsourcing Decision

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Author :
Publisher : Butterworth-Heinemann
ISBN 13 : 1856178579
Total Pages : 137 pages
Book Rating : 4.8/5 (561 download)

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Book Synopsis A Study Of Performance Measurement In The Outsourcing Decision by : Ronan McIvor

Download or read book A Study Of Performance Measurement In The Outsourcing Decision written by Ronan McIvor and published by Butterworth-Heinemann. This book was released on 2009-05-28 with total page 137 pages. Available in PDF, EPUB and Kindle. Book excerpt: Outsourcing is a key issue for many organisations having moved from the contracting out of peripheral activities such as cleaning to more critical areas such as design and marketing. This report is for managers and people in finance and accounting functions and takes a practical approach in developing a framework and then applying this framework in an actual organisation which makes it easier for practitioners to understand.• This report provides a framework which incorporates both qualitative and quantitative performance measures that can be used in the outsourcing process• This research is of value to commercial and public sector organisations as well as academics as it provides insights for organisations considering outsourcing that will enable them to assess service levels throughout the contract

Creative Construction

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Publisher : PublicAffairs
ISBN 13 : 1610398769
Total Pages : 286 pages
Book Rating : 4.6/5 (13 download)

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Book Synopsis Creative Construction by : Gary P. Pisano

Download or read book Creative Construction written by Gary P. Pisano and published by PublicAffairs. This book was released on 2019-01-15 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: This myth-busting book shows large companies can construct a strategy, system, and culture of innovation that creates sustained growth. Every company wants to grow, and the most proven way is through innovation. The conventional wisdom is that only disruptive, nimble startups can innovate; once a business gets bigger and more complex corporate arteriosclerosis sets in. Gary Pisano's remarkable research conducted over three decades, and his extraordinary on-the ground experience with big companies and fast-growing ones that have moved beyond the start-up stage, provides new thinking about how the scale of bigger companies can be leveraged for advantage in innovation. He begins with the simply reality that bigger companies are, well, different. Demanding that they "be like Uber" is no more realistic than commanding your dog to speak French. Bigger companies are complex. They need to sustain revenue streams from existing businesses, and deal with Wall Street's demands. These organizations require a different set of management practices and approaches -- a discipline focused on the strategies, systems and culture for taking their companies to the next level. Big can be beautiful, but it requires creative construction by leaders to avoid the creative destruction that is all-too-often the fate of too many.

Competitive Advantage of Customer Centricity

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Author :
Publisher : Springer
ISBN 13 : 9811044422
Total Pages : 341 pages
Book Rating : 4.8/5 (11 download)

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Book Synopsis Competitive Advantage of Customer Centricity by : Sathit Parniangtong

Download or read book Competitive Advantage of Customer Centricity written by Sathit Parniangtong and published by Springer. This book was released on 2017-06-05 with total page 341 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents strategies that put the customer at the center of an enterprise. It elaborates on the reasons for viewing customers as assets that a firm needs to acquire, develop and cultivate in order to generate profitable relationships, and champions customer profitability as the metric for measuring business performance. Further, it advocates the need to provide solutions to customers’ requirements with bundles of products and services. It broadens the definition of customer value beyond tangible benefits and price to include both tangible and intangible benefits and total ownership costs, while embracing a variety of unique customer needs. The book highlights the value of business planning, marketing and sales mechanisms and changing employee behavior to create lifelong, high-value profitable customer relationships that satisfy the customer’s needs. Competitive Advantage of Customer Centricity maps a new journey that entire organizations must undertake in order to achieve these lucrative goals.

Outsourcing and Offshoring

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Author :
Publisher : BoD – Books on Demand
ISBN 13 : 1839684690
Total Pages : 130 pages
Book Rating : 4.8/5 (396 download)

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Book Synopsis Outsourcing and Offshoring by : Mário Franco

Download or read book Outsourcing and Offshoring written by Mário Franco and published by BoD – Books on Demand. This book was released on 2021-07-07 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: Outsourcing and offshoring are typically viewed as phenomena allowing competitive advantages for organizations, but some studies have not included the risks, benefits, and challenges of these types of strategies. As such, this book fills this gap by combining several studies from different perspectives. The chapters follow several approaches and applications that researchers explore in different contexts. This book adds to the body of knowledge in outsourcing and offshoring areas and shows how these strategies can stimulate organizations’ development in various countries and regions worldwide.