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Author :
Publisher :
ISBN 13 :
Total Pages : 582 pages
Book Rating : 4.F/5 ( download)
Download or read book Dissertation Abstracts International written by and published by . This book was released on 2009-05 with total page 582 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Roman Seidl
Publisher : Cuvillier Verlag
ISBN 13 : 3867273642
Total Pages : 135 pages
Book Rating : 4.8/5 (672 download)
Download or read book Business Process Outsourcing Relationships in Swiss Banking written by Roman Seidl and published by Cuvillier Verlag. This book was released on 2007 with total page 135 pages. Available in PDF, EPUB and Kindle. Book excerpt: The outsourcing market, especially Business Process Outsourcing (BPO), is growing every year. For decades, companies have successfully used outsourcing to generate significant savings. However, discussions with any employee will reveal some resentment of outsourcing. The aim of the study has been first to improve the understanding of some salient difficulties in Business Process Outsourcing relationships, with special reference to the perceived challenges of managing and monitoring Service Legal Agreements in Swiss banking, and second to assist outsourcing banks and service providers in formulating and managing their outsourcing contracts. The study was designed to obtain, through interviews, descriptions and perceptions of experts in Swiss Banking Business Process Outsourcing. Given the nature of the topic but also because of practical constraints, the investigator elected to use a qualitative, interpretative, social constructionist research framework. An extensive review of the literature revealed that a variety of definitions of in- and out-sourcing exist. Some of these terms were used in academic writings and the business press interchangeably and had to be defined. Twenty-two practitioners were interviewed. The data were analysed and interpreted with the help of qualitative analysis software (NVivo). Subsequently, I compared my findings with those of the literature reviewed. Furthermore, a gap in the literature, namely that it generally does not deal with the perceived quality of the relationship, could be addressed and practical approaches for managing BPO relationships are suggested.
Author : Mário Franco
Publisher : BoD – Books on Demand
ISBN 13 : 1839684690
Total Pages : 130 pages
Book Rating : 4.8/5 (396 download)
Download or read book Outsourcing and Offshoring written by Mário Franco and published by BoD – Books on Demand. This book was released on 2021-07-07 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: Outsourcing and offshoring are typically viewed as phenomena allowing competitive advantages for organizations, but some studies have not included the risks, benefits, and challenges of these types of strategies. As such, this book fills this gap by combining several studies from different perspectives. The chapters follow several approaches and applications that researchers explore in different contexts. This book adds to the body of knowledge in outsourcing and offshoring areas and shows how these strategies can stimulate organizations’ development in various countries and regions worldwide.
Author : Robert D Galliers
Publisher : Oxford University Press
ISBN 13 : 0199580588
Total Pages : 746 pages
Book Rating : 4.1/5 (995 download)
Download or read book The Oxford Handbook of Management Information Systems written by Robert D Galliers and published by Oxford University Press. This book was released on 2011-07-28 with total page 746 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Handbook provides critical, interdisciplinary contributions from leading international academics on the theory and methodology, practical applications, and broader context of Management Information Systems, as well as offering potential avenues for future research
Author : Ilan Oshri
Publisher : Springer
ISBN 13 : 3642409512
Total Pages : 231 pages
Book Rating : 4.6/5 (424 download)
Download or read book Advances in Global Sourcing. Models, Governance, and Relationships written by Ilan Oshri and published by Springer. This book was released on 2013-09-12 with total page 231 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book contains 13 papers from the 7th Workshop on Global Sourcing, held in Val d’Isère, France, during March 11–14, 2013, which were carefully reviewed and selected from 40 submissions. They are based on a vast empirical base brought together by leading researchers in information systems, strategic management, and operations. This volume is intended for students, academics, and practitioners interested in research results and experiences on outsourcing and offshoring of information technology and business processes. The topics discussed represent both client and supplier perspectives on sourcing of global services, combine theoretical and practical insights regarding challenges that both clients and vendors face, and include case studies from client and vendor organizations.
Author : Mostafa Al-Emran
Publisher : Springer Nature
ISBN 13 : 3030826163
Total Pages : 718 pages
Book Rating : 4.0/5 (38 download)
Download or read book Proceedings of International Conference on Emerging Technologies and Intelligent Systems written by Mostafa Al-Emran and published by Springer Nature. This book was released on 2021-08-07 with total page 718 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book sheds light on the emerging research trends in intelligent systems and their applications. It mainly focuses on three different themes, including software engineering, ICT in education, and management information systems. Each chapter contributes to the aforementioned themes by discussing the recent design, developments, and modifications of intelligent systems and their applications.
Author : Rudy Hirschheim
Publisher : Springer
ISBN 13 : 3662438208
Total Pages : 511 pages
Book Rating : 4.6/5 (624 download)
Download or read book Information Systems Outsourcing written by Rudy Hirschheim and published by Springer. This book was released on 2014-08-12 with total page 511 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book attempts to synthesize research that contributes to a better understanding of how to reach sustainable business value through information systems (IS) outsourcing. Important topics in this realm are how IS outsourcing can contribute to innovation, how it can be dynamically governed, how to cope with its increasing complexity through multi-vendor arrangements, how service quality standards can be met, how corporate social responsibility can be upheld and how to cope with increasing demands of internationalization and new sourcing models, such as crowdsourcing and platform-based cooperation. These issues are viewed from either the client or vendor perspective, or both. The book should be of interest to all academics and students in the fields of Information Systems, Management and Organization as well as corporate executives and professionals who seek a more profound analysis and understanding of the underlying factors and mechanisms of outsourcing.
Author : Darmawan Napitupulu
Publisher : European Alliance for Innovation
ISBN 13 : 1631903470
Total Pages : 501 pages
Book Rating : 4.6/5 (319 download)
Download or read book ICEBE 2021 written by Darmawan Napitupulu and published by European Alliance for Innovation. This book was released on 2022-04-20 with total page 501 pages. Available in PDF, EPUB and Kindle. Book excerpt: ICEBE is “International Conference of Economics, Business & Entrepreneurship on Global Innovation and Trend in Economy”. The fourth ICEBE 2021 conference was held on October 7, 2021 as a joint collaboration from four distinguished universities in Indonesia, which are Universitas Lampung, Universitas Multimedia Nusantara, Universitas Bhayangkara Raya Jaya and Universitas Malahayati. This conference has brought researchers, scholars and practitioners who were passionate to share their thoughts and research findings on current business management, accounting and economics latest issues. The theme of ICEBE 2021 was “Reshaping Business Strategy Through Technological Innovation from Post Covid-19 Recovery”.
Author :
Publisher : Academic Conferences Limited
ISBN 13 : 0015666379
Total Pages : 152 pages
Book Rating : 4.0/5 (156 download)
Download or read book EJISE Volume 15 Issue 1 written by and published by Academic Conferences Limited. This book was released on with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Flynn, Barbara
Publisher : IGI Global
ISBN 13 : 1616928646
Total Pages : 433 pages
Book Rating : 4.6/5 (169 download)
Download or read book Managing Global Supply Chain Relationships: Operations, Strategies and Practices written by Flynn, Barbara and published by IGI Global. This book was released on 2010-10-31 with total page 433 pages. Available in PDF, EPUB and Kindle. Book excerpt: Recent news events related to quality in global supply chains have called attention to the need for more research on supply chains that operate in a global context. Indeed, it would be difficult to find a supply chain that does not cut across national boundaries at some point. The presence of global supply chains introduces a number of new management challenges. Managing Global Supply Chain Relationships: Operations, Strategies and Practices focuses on issues related to relationships among members of global supply chains. This comprehensive work addresses three important aspects of global supply chain relationships: supply chain integration and collaboration; outsourcing and offshoring of production; and recent growth in supplier networks.
Author : Shailendra C Jain Palvia
Publisher : World Scientific
ISBN 13 : 9813109327
Total Pages : 723 pages
Book Rating : 4.8/5 (131 download)
Download or read book Global Sourcing Of Services: Strategies, Issues And Challenges written by Shailendra C Jain Palvia and published by World Scientific. This book was released on 2016-11-01 with total page 723 pages. Available in PDF, EPUB and Kindle. Book excerpt: There are three stages to outsourcing: The first occurred at the dawn of industrial era in the 19th century, where mass production for consumption by many, became the norm and simple domestic means could not meet such demands. With the cost of labor soaring in developed countries, manufacturing of products started moving to countries like China to take advantage of labor arbitrage in the 1900s. This is the second stage of outsourcing. This book addresses issues and challenges in the third stage of outsourcing whose focus is on movement of services at electronic speed, utilizing the Internet platform.The book includes short essay questions, multiple choice questions, mini-cases at the end of most chapters and glossary of terms. It can also serve as a good reference book for practitioners.
Author : Julia Kotlarsky
Publisher : Springer
ISBN 13 : 3319113674
Total Pages : 199 pages
Book Rating : 4.3/5 (191 download)
Download or read book Governing Sourcing Relationships. A Collection of Studies at the Country, Sector and Firm Level written by Julia Kotlarsky and published by Springer. This book was released on 2014-09-02 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book contains 11 papers from the 8th Workshop on Global Sourcing, held in Val d’Isère, France, during March 23–26, 2014, which were carefully reviewed and selected from 42 submissions. They are based on a vast empirical base brought together by leading researchers in information systems, strategic management, and operations. This volume is intended for students, academics, and practitioners interested in research results and experiences in outsourcing and offshoring of information technology and business processes. Topics discussed in this book combine theoretical and practical insights regarding challenges that industry leaders, policy makers, and professionals face; and they predominantly focus on how sourcing relationships are governed at the national, industry, and firm level. The contributions also examine current and future trends in outsourcing, paying particular attention to cloud services and their impact on the outsourcing sector.
Author : Kay Berkling
Publisher : Springer Science & Business Media
ISBN 13 : 3642018564
Total Pages : 221 pages
Book Rating : 4.6/5 (42 download)
Download or read book Software Engineering Approaches for Offshore and Outsourced Development written by Kay Berkling and published by Springer Science & Business Media. This book was released on 2009-05-22 with total page 221 pages. Available in PDF, EPUB and Kindle. Book excerpt: Majoreconomicupheavalscanhavethesortofe?ectthatSchumpeterforesaw60 yearsagoascreativedestruction.Inscienceandtechnology,equivalentupheavals resultfromeitherscienti?crevolutions(asobservedbyKuhn)ortheintroduction of what Christensen calls disruptive technologies. And in software engineering, there has been no technology more disruptive than outsourcing. That it should so quickly reach maturity and an unparalleled scale is truly remarkable; that it should now be called to demonstrate its sustainability in the current ?nancial turmoil is the challenge that will prove whether and how it will endure. Early signs under even the bleak market conditions of the last 12 months are that it will not only survive, it will ?rmly establish its role across the world of business. Outsourcing throws into sharp focus the entire software engineering life- cle. Topics as diverse as requirements analysis, concurrency and model-checking need to ?nd a composite working partnership in software engineering practice. This con?uence arises from need, not dogma, and the solutions required are those that will have the right e?ect on the associated activities in the world of the application: e.g., reducing the time for a transaction or making the results of a complex analysis available in real-time. While the business of outsourcing continues to be studied, the engineering innovations that make it compelling are constantly changing. It is in this milieu that this series of conferences has placed itself.
Author : Leslie P. Willcocks
Publisher : Springer
ISBN 13 : 3319526510
Total Pages : 656 pages
Book Rating : 4.3/5 (195 download)
Download or read book Outsourcing and Offshoring Business Services written by Leslie P. Willcocks and published by Springer. This book was released on 2017-07-25 with total page 656 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bringing together theoretical and empirical studies from the Journal of Information Technology, this book provides a definitive guide to research discovered on the growing global sourcing phenomenon. Paying particular attention to Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO), theoretical chapters explore insightful ways of thinking about the different facets of outsourcing, and provide useful information to practitioners and researchers. Empirical chapters report the findings of 405 major research studies into the risks and successes of relationships between customer and vendor, the development of trust in these relationships, the factors affecting locations for offshoring, and specialized offshoring organizations such as captive centres. In this comprehensive study, the editors present an expert review of the historical development of this field, and offer analysis of emerging findings and practices for the future.
Author : Muhammad Ali Babar
Publisher : Springer
ISBN 13 : 364213792X
Total Pages : 421 pages
Book Rating : 4.6/5 (421 download)
Download or read book Product-Focused Software Process Improvement written by Muhammad Ali Babar and published by Springer. This book was released on 2010-06-16 with total page 421 pages. Available in PDF, EPUB and Kindle. Book excerpt: On behalf of the PROFES Organizing Committee we are proud to present the proce- th ings of the 11 International Conference on Product-Focused Software Process Improvement (PROFES 2010), held in Limerick, Ireland. Since the first conference in 1999 the conference has established its place in the software engineering community as a respected conference that brings together participants from academia and industry. The roots of PROFES are in professional software process improvement motivated by product and service quality needs. The conference addresses both the solutions found in practice as well as relevant research results from academia. To ensure that PROFES retains its high quality and focus on the most relevant research issues, the conference has actively maintained close collaboration with industry and subsequently widened its scope to the research areas of collaborative and agile software devel- ment. The main themes of this year’s conference were “Agile and Lean Processes” and “Engineering Service-Oriented Systems. ” These two main themes enabled us to cover the contemporary software devel- ment demands and trends in a comprehensive manner and to tackle the most important current challenges identified by the software industry and software research com- nity––namely, the shift of focus from "products" to "services. ” The technical program featured invited talks, research papers, and experience reports on the most relevant topics related to processes for developing software-intensive services and products. In addition, a number of workshops and tutorials were hosted.
Author : Ilan Oshri
Publisher : Springer Science & Business Media
ISBN 13 : 3642154166
Total Pages : 279 pages
Book Rating : 4.6/5 (421 download)
Download or read book Global Sourcing of Information Technology and Business Processes written by Ilan Oshri and published by Springer Science & Business Media. This book was released on 2010-09-09 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book contains 14 carefully reviewed and selected papers from the 4th Workshop on Global Sourcing, held in Zermatt, Switzerland, March 22-25, 2010. They have been gleaned from a vast empirical base brought together by leading researchers of outsourcing and off shoring. This volume is intended for use by students, academics and practitioners interested in the outsourcing and off shoring of information technology and business processes. It offers a review of the key topics in outsourcing and off shoring, populated with practical frameworks that serve as a tool kit to students and managers. The sourcing models available to client firms are discussed in great depth. Vendor capabilities as well as client capabilities are studied and links are offered to the various sourcing models. Issues pertaining to knowledge and expertise are also discussed. Last but not least, the book examines current and future trends in outsourcing and off shoring, paying particular attention to the role that CIOs will play in shaping their sourcing strategies.
Author : Management Association, Information Resources
Publisher : IGI Global
ISBN 13 : 1522539107
Total Pages : 1812 pages
Book Rating : 4.5/5 (225 download)
Download or read book Operations and Service Management: Concepts, Methodologies, Tools, and Applications written by Management Association, Information Resources and published by IGI Global. This book was released on 2017-11-30 with total page 1812 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizations of all types are consistently working on new initiatives, product lines, and workflows as a way to remain competitive in the modern business environment. No matter the type of project at hand, employing the best methods for effective execution and timely completion of the task is essential to business success. Operations and Service Management: Concepts, Methodologies, Tools, and Applications is a comprehensive reference source for the latest research on business operations and production processes. It examines the need for a customer focus and highlights a range of pertinent topics such as financial performance measures, human resource development, and business analytics, this multi-volume book is ideally designed for managers, professionals, students, researchers, and academics interested in operations and service management.
