Oops, I Became a Manager

Download Oops, I Became a Manager PDF Online Free

Author :
Publisher :
ISBN 13 :
Total Pages : 307 pages
Book Rating : 4.6/5 (548 download)

DOWNLOAD NOW!


Book Synopsis Oops, I Became a Manager by : Amy Newfield

Download or read book Oops, I Became a Manager written by Amy Newfield and published by . This book was released on 2020-09-12 with total page 307 pages. Available in PDF, EPUB and Kindle. Book excerpt: Imagine a hospital where your team wants to come to work. They laugh and love their job. Sounds like a fairy tale, right? Well, it doesn't have to be. Complete with step-by-step instructions of how to reshape your team and change your culture, "Oops, I Became a Manager," is a must-read if you want to develop happy, cohesive teams. Oops, I Became a Manager is focused on best practices for coaching veterinary teams to be successful. It is a thorough reference packed with humorous real-life stories and practical information that can be applied to every veterinary hospital. Amy Newfield, MS, CVT, VTS (ECC) is a leader in the veterinary industry, a well-respected international lecturer, and author. After Amy "oops, became a manager," she recognized a gap in the veterinary industry. No matter how many conferences, workshops, books, or podcasts Amy reviewed she struggled to find references that were specific to leading veterinary teams. Drawing on over 20 years of experience in the veterinary profession and a master's degree in leadership, Amy wrote Oops, I Became a Manager to fill that gap. Oops, I Became a Manager focuses on helping veterinary hospital managers, supervisors, and leaders coach their teams more effectively. If you are new to a leadership role or have been in one for some time, this book will help you to: Determine how to structure your hospital Find the right people for manager/supervisor roles Create a healthy workplace environment Develop a solid new employee orientation program Reduce gossip and create positivity Reshape the "it's just a job" mindset to "this is my career and team" Learn to delegate and set boundaries If you're a new front office supervisor, veterinary technician or nurse manager, medical director, or practice manager you discover how to turn that toxic team into a unicorn team.

Ask a Manager

Download Ask a Manager PDF Online Free

Author :
Publisher : Ballantine Books
ISBN 13 : 0399181822
Total Pages : 304 pages
Book Rating : 4.3/5 (991 download)

DOWNLOAD NOW!


Book Synopsis Ask a Manager by : Alison Green

Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Blackwell's Five-Minute Veterinary Practice Management Consult

Download Blackwell's Five-Minute Veterinary Practice Management Consult PDF Online Free

Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118662350
Total Pages : 2233 pages
Book Rating : 4.1/5 (186 download)

DOWNLOAD NOW!


Book Synopsis Blackwell's Five-Minute Veterinary Practice Management Consult by : Lowell Ackerman

Download or read book Blackwell's Five-Minute Veterinary Practice Management Consult written by Lowell Ackerman and published by John Wiley & Sons. This book was released on 2013-08-29 with total page 2233 pages. Available in PDF, EPUB and Kindle. Book excerpt: Blackwell’s Five-Minute Veterinary Practice Management Consult, Second Edition has been extensively updated and expanded, with 55 new topics covering subjects such as online technologies, hospice care, mobile practices, compassion fatigue, practice profitability, and more. Carefully formatted using the popular Five-Minute Veterinary Consult style, the book offers fast access to authoritative information on all aspects of practice management. This Second Edition is an essential tool for running a practice, increasing revenue, and managing staff in today’s veterinary practice. Addressing topics ranging from client communication and management to legal issues, financial management, and human resources, the book is an invaluable resource for business management advice applicable to veterinary practice. Sample forms and further resources are now available on a companion website. Veterinarians and practice managers alike will find this book a comprehensive yet user-friendly guide for success in today’s challenging business environment.

101 Veterinary Practice Management Questions Answered

Download 101 Veterinary Practice Management Questions Answered PDF Online Free

Author :
Publisher : American Animal Hosp Assoc
ISBN 13 : 1583261230
Total Pages : 210 pages
Book Rating : 4.5/5 (832 download)

DOWNLOAD NOW!


Book Synopsis 101 Veterinary Practice Management Questions Answered by : Amanda L. Donnelly

Download or read book 101 Veterinary Practice Management Questions Answered written by Amanda L. Donnelly and published by American Animal Hosp Assoc. This book was released on 2010 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Oops, My Team is Toxic

Download Oops, My Team is Toxic PDF Online Free

Author :
Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.5/5 (263 download)

DOWNLOAD NOW!


Book Synopsis Oops, My Team is Toxic by : Amy Newfield

Download or read book Oops, My Team is Toxic written by Amy Newfield and published by . This book was released on 2022 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Are you struggling with a negative team? Overwhelmed with where to start making changes? Never fear! This book is packed full of step-by-step instructions to reshape your team and change your culture. “Oops, My Team is Toxic,” is a must-read if you want to turn that toxic team to a happier, healthier one! This veterinary hospital management book focuses on best practices for coaching teams, reshaping culture and reducing toxicity. It is a thorough reference packed with humorous real-life stories and practical information that can be applied to every veterinary hospital. The information, techniques on reshaping cultures, and methods on creating happier teams can be applied to any industry. Oops, My Team is Toxic focuses on helping managers, supervisors, and leaders coach their teams more effectively. If you are new to a leadership role or have been in one for some time, this book will help you: Identify toxic team members Create trust between you and your team Develop your communication skills Real steps to change the culture Create comprehensive development plans Cultivate a healthy workplace environment Amy Newfield, MS, CVT, VTS (ECC) is a leader in the veterinary industry, a well-respected international lecturer, and author of the best-selling and gold medal winning book, ” Oops, I Became a Manager .” Amy has dedicated her career to pushing workplaces to create healthier, happier environments."Amazon.com.

Curling, Etcetera

Download Curling, Etcetera PDF Online Free

Author :
Publisher : John Wiley and Sons
ISBN 13 : 0470738898
Total Pages : 268 pages
Book Rating : 4.4/5 (77 download)

DOWNLOAD NOW!


Book Synopsis Curling, Etcetera by : Bob Weeks

Download or read book Curling, Etcetera written by Bob Weeks and published by John Wiley and Sons. This book was released on 2010-03-17 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: A lighthearted, fact-filled guide to the roaring game: curling Immensely popular in Canada, curling has captured the hearts of millions of diehard enthusiasts around the world. Full of quirky characters, fascinating facts, intriguing history, and amazing trivia, this unique guide gives curlers (and lovers of the game) a colorful and often amusing look at this singular sport. With odd, funny factoids on every page, the book sheds light on the long-forgotten Downer Disc, a round curling broom, and how Charlie Kerr, a Brier curler of the '40s, was thwarted by the ash from his own cigar. This one-of-a-kind volume is the ultimate bonspiel prize for curling fans everywhere.Bob Weeks (Toronto, ON) is the editor of the Ontario Curling Report and the author of three books.

The Art of Veterinary Practice Management

Download The Art of Veterinary Practice Management PDF Online Free

Author :
Publisher :
ISBN 13 : 9781607592822
Total Pages : 462 pages
Book Rating : 4.5/5 (928 download)

DOWNLOAD NOW!


Book Synopsis The Art of Veterinary Practice Management by : Mark Opperman

Download or read book The Art of Veterinary Practice Management written by Mark Opperman and published by . This book was released on 2014 with total page 462 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Your Veterinary Practice

Download Your Veterinary Practice PDF Online Free

Author :
Publisher : Simmons Educational Fund
ISBN 13 : 0976422808
Total Pages : 9 pages
Book Rating : 4.9/5 (764 download)

DOWNLOAD NOW!


Book Synopsis Your Veterinary Practice by : Larry Wiseman

Download or read book Your Veterinary Practice written by Larry Wiseman and published by Simmons Educational Fund. This book was released on 2006 with total page 9 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides an objective overview of the topics of veterinary practice sales, purchases and mergers in the veterinary profession. These subjects have generally been neglected or found only scattered in various journals or publications. Myths and falsehoods on these topics run rampant in our industry, a few of which prevent more purchases and sales than any real-life obstacle. Never before has this important subject matter been dealt with collectively in any detail. This book is a reference tool and instructional aid to veterinarians in all stages of their practice-planning lives.

Cannabis Therapy in Veterinary Medicine

Download Cannabis Therapy in Veterinary Medicine PDF Online Free

Author :
Publisher : Springer Nature
ISBN 13 : 3030683176
Total Pages : 343 pages
Book Rating : 4.0/5 (36 download)

DOWNLOAD NOW!


Book Synopsis Cannabis Therapy in Veterinary Medicine by : Stephen Cital

Download or read book Cannabis Therapy in Veterinary Medicine written by Stephen Cital and published by Springer Nature. This book was released on 2021-05-16 with total page 343 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides in-depth information on the applications of cannabis products as a legitimate medicine in treating a variety of diseases and disorders in domestic animals. Pharmacology and toxicology of cannabinoids and their effects on the endocannabinoid system, which is involved in the regulation of diverse physiological and cognitive processes, are discussed in detail. Furthermore, the book reviews development and testing of cannabis based medical products and introduces the nutritional components of cannabis plants. Cannabis as a therapeutic in veterinary medicine is gaining interest among owners and practitioners. Numerous studies have been completed or are currently underway that analyze the potential of clinical application of cannabinoid and terpenoid molecules. In this book the authors take a comprehensive look at previous studies in animal and human models and discuss translational applications based on these scientific data. This seminal text serves as a go-to resource for veterinary practitioners on cannabinoid therapy. It will also serve as a foundation for clinicians and researchers interested in this emerging field of veterinary medicine.

Leadership in Veterinary Medicine

Download Leadership in Veterinary Medicine PDF Online Free

Author :
Publisher : John Wiley & Sons
ISBN 13 : 111974976X
Total Pages : 276 pages
Book Rating : 4.1/5 (197 download)

DOWNLOAD NOW!


Book Synopsis Leadership in Veterinary Medicine by : Clive Elwood

Download or read book Leadership in Veterinary Medicine written by Clive Elwood and published by John Wiley & Sons. This book was released on 2021-12-13 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: LEADERSHIP IN VETERINARY MEDICINE Leadership in Veterinary Medicine provides both theoretical and practical information for veterinary professionals who are contemplating leadership or currently facing day-to-day leadership challenges. This much-needed book introduces and explores key leadership concepts in the veterinary context whilst encouraging self-reflection through real-world scenarios. Each chapter outlines a particular leadership concept or issue and includes a topic summary, discussion questions, full references and further reading suggestions. This thought-provoking text: Explores the principal areas of leadership for both veterinary professionals and for those leading veterinary professionals Discusses various leadership styles, competencies, behaviours and perspectives Addresses topics such as leadership assessment, organisational dynamics, interpersonal communication, remote and virtual leadership, and collaboration skills Assists readers in developing strategy, leading change, creating effective teams and improving staff engagement Includes practical cases and examples highlighting challenges in veterinary leadership Leadership in Veterinary Medicine is a must-read for all veterinary professionals in leadership posts, for those aspiring to be leaders and for instructors in veterinary schools and veterinary nursing training organisations.

White Collar Blues

Download White Collar Blues PDF Online Free

Author :
Publisher :
ISBN 13 :
Total Pages : 248 pages
Book Rating : 4.3/5 (91 download)

DOWNLOAD NOW!


Book Synopsis White Collar Blues by : Charles C. Heckscher

Download or read book White Collar Blues written by Charles C. Heckscher and published by . This book was released on 1995-03-10 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Charles Heckscher interviewed over 250 middle managers from a wide array of firms, including Honeywell, General Motors, Pitney-Bowes, Dow Chemical, Figgie International, Du Pont, and AT&T. To his surprise, he discovered that, in most cases, managers remained loyal to their firms even after substantial downsizing and, in some instances, brutal layoffs. Yet this loyalty helped neither the managers, who felt increasingly bewildered by changes that made no sense, nor the companies, which, in trying to preserve loyalty, found themselves increasingly avoiding harsh realities." "Heckscher points out that for more than half a century, large corporations have struck a bargain with their managers: near-total lifetime security in exchange for near-total subordination of individuals to the corporate will. That bargain, which Heckscher characterizes as paternalistic, has provided comfort to managers and stability to bureaucratic organizations. Most managers would still like to hold on to it." "But, according to Heckscher, the more successful companies are moving beyond the paternalistic exchange. He found four organizations that have transformed the old ethic of loyalty into a "professional ethic" - a new form of community built around a shared purpose and mission. Heckscher suggests that this shift, if it is to spread beyond a few hothouse examples, must be supported by fundamental changes in corporate management, government policies, and social institutions - changes as deep as those that accompanied the rise of corporate bureaucracy early in the century." "White-Collar Blues offers companies guidelines for managing change and for making the new corporate culture benefit not only the corporation but also its workers. The book also tells how individuals can prepare themselves for the new realities in the workplace and maximize their chances for success, given the certainty of uncertainty."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved

Starting a Million Dollar Vet Practice in 12 Easy Steps

Download Starting a Million Dollar Vet Practice in 12 Easy Steps PDF Online Free

Author :
Publisher :
ISBN 13 : 9781676340300
Total Pages : 120 pages
Book Rating : 4.3/5 (43 download)

DOWNLOAD NOW!


Book Synopsis Starting a Million Dollar Vet Practice in 12 Easy Steps by : Sara M Caldwell DVM

Download or read book Starting a Million Dollar Vet Practice in 12 Easy Steps written by Sara M Caldwell DVM and published by . This book was released on 2020-02-05 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt: When I first opened my own practice, I searched for resources to help me and there were none! Here is a simple guideline for veterinarians thinking about opening their own practice. You can do it in your spare time!

The Business Side of Veterinary Medicine

Download The Business Side of Veterinary Medicine PDF Online Free

Author :
Publisher : Mill City Press, Incorporated
ISBN 13 : 9781545601365
Total Pages : 178 pages
Book Rating : 4.6/5 (13 download)

DOWNLOAD NOW!


Book Synopsis The Business Side of Veterinary Medicine by : M. Duffy Jones

Download or read book The Business Side of Veterinary Medicine written by M. Duffy Jones and published by Mill City Press, Incorporated. This book was released on 2017-05-02 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: So you're a practicing veterinarian, with a mind filled with the science of veterinary medicine. But there's a business side to veterinary medicine you were not taught in school, and it is relevant at every stage of your career. Just starting out? This book is essential to transitioning from your training to "the real world." It offers practical advice on crossing that bridge, including key ways to establish good citizenship in your new environment and guidance for building your own practice. Do you know how to manage and plan your finances and think about the future? Have you chosen the right practice model for you and your family? This book will help you answer these and other questions and establish good habits that will benefit your entire career. But this is by no means a "newbie manual." It gives a masters-level education on the business side of things that affect every practicing vet, new blood and veteran alike: accounting and corporate finance, business law, operations management, business communication, organizational behavior, strategy, and much more. Not to mention guidance on career longevity, planning for retirement, and increasing your net worth. This book truly is a business manual for your entire career in veterinary medicine.

The New Manager's Workbook

Download The New Manager's Workbook PDF Online Free

Author :
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781530134748
Total Pages : 168 pages
Book Rating : 4.1/5 (347 download)

DOWNLOAD NOW!


Book Synopsis The New Manager's Workbook by : Randy Clark

Download or read book The New Manager's Workbook written by Randy Clark and published by Createspace Independent Publishing Platform. This book was released on 2016-03-15 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: The New Manager's Workbook: A Crash course in Effective Management is a workbook and guidebook to help new managers navigate the intricacies and pitfalls of being at a position of power over employees. Most everyone has experienced a manager who falls at one extreme or another, from the angry micro-manager to the absentee "sure, whatever" manager. With decades of managerial experience under his belt, Randy Clark guides you toward that happy middle where good managers live and work. He shows how to deal with the good (hiring, praising, and motivating employees), the bad (navigating silos and dealing with low-quality work), and the ugly (controlling confrontation employees and, if need be, firing them) while keeping your soul intact. The New Manager's Workbook is a great gift for anyone about to take a seat for the first time behind the managerial desk.

Creating Wellbeing and Building Resilience in the Veterinary Profession

Download Creating Wellbeing and Building Resilience in the Veterinary Profession PDF Online Free

Author :
Publisher : CRC Press
ISBN 13 : 1000540162
Total Pages : 192 pages
Book Rating : 4.0/5 (5 download)

DOWNLOAD NOW!


Book Synopsis Creating Wellbeing and Building Resilience in the Veterinary Profession by : Sonja A. Olson

Download or read book Creating Wellbeing and Building Resilience in the Veterinary Profession written by Sonja A. Olson and published by CRC Press. This book was released on 2022-03-16 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Call to Life aims to help veterinary caregivers increase self-efficacy, decrease unnecessary suffering, and increase sustainability in their mission to support animal health around the world. The veterinary profession is powered by dedicated, bright, and selfless individuals. Unfortunately, the long-standing and dysfunctional culture in classrooms and practices around the world expects veterinary caregivers to be ready to sacrifice everything – their time, their health, their personal lives – in the name of being deemed qualified and ‘worthy.’ Integrating real-life stories from a range of veterinary caregivers with evidence-based theory, practical activities, discussion and reflection points, and insights drawn from the author’s own experiences, the book empowers veterinarians by showing that they have the ability and the control to choose a healthier way forward for themselves and for their profession. It describes how to: Normalize the conversation around mental and emotional health challenges in caregiving environments Discuss and collaboratively create systemic solutions that promote healthier ‘ecosystems’ for vets to work within Develop the skills of reframing, mindfulness, and self-care strategy implementation supporting holistic veterinary well-being Collectively choose to shift the framework of professional conversations towards psychological safety, optimism, and purpose-driven experiences. Creating Wellbeing and Building Resilience in the Veterinary Profession: A Call to Life uniquely combines shared experiences (personal stories) with academic research into the contributing factors of compassion fatigue and how to counter these. Normalizing the conversation in the profession, it provides a wide array of possible solutions to build resilience and to shape a culture of collaboration and support where caregivers can flourish.

The Lean Manager

Download The Lean Manager PDF Online Free

Author :
Publisher : Lean Enterprise Institute
ISBN 13 : 1934109312
Total Pages : 473 pages
Book Rating : 4.9/5 (341 download)

DOWNLOAD NOW!


Book Synopsis The Lean Manager by : Freddy Ballé

Download or read book The Lean Manager written by Freddy Ballé and published by Lean Enterprise Institute. This book was released on 2011-09-15 with total page 473 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this groundbreaking sequel to The Gold Mine, authors Michael and Freddy Ballé present a compelling story that teaches readers the most important lean lesson of all: how to transform themselves and their workers through the discipline of learning the lean system. The Lean Manager: A Novel of Lean Transformation reveals how individuals can go beyond the short-term gains from tools, and realize a deeper, sustainable path of improvement. Full of human moments that capture the excitement and drama of lean implementation, as well as clear explanations of how tools and systems go hand-in-hand, this book will teach and inspire every person working to make lean a reality in their organization today. This book will help you learn both the how of doing lean, as well as the why behind the tools, enabling you to become lean. Lean is the most important business model for competitive success today. Yet companies still struggle to sustain enduring and deep-rooted business success from their lean implementation efforts. The most important problem for these companies is becoming lean: how can they advance beyond realizing isolated gains from deploying lean tools, to fundamentally changing how they operate, think, and learn? In other words, how can companies learn to go beyond lean turnaround to achieve lean transformation? The Lean Manager: A Novel of Lean Transformation, by lean experts Michael and Freddy Ballé, addresses this critical problem. As we move from what Jim Womack, author, lean management authority, and LEI founder, calls “the era of lean tools to the era of lean management,” The Lean Manager gives companies a definitive guide for sustaining their ability to learn and improve operations and financial performance, while continually developing people. “The only way to become and stay lean is to produce lean managers,” says Womack. “Every isolated effort will recede—or fail—unless companies learn to use the lean process as a way of developing individual problem-solvers with the ownership, initiative, and know-how to solve problems, learn, and ultimately coach new individuals in this discipline. That’s why this book matters so much.” The Lean Manager, the sequel to the Ballé’s international bestselling business novel The Gold Mine, tells the compelling story of plant manager Andrew Ward as he goes through the challenging but rewarding journey to becoming a lean manager. Under the guidance of Phil Jenkinson (whose own lean journey was at the core of The Gold Mine), Ward learns to use a deep understanding of lean tools, as well as a technical know-how of his plant’s operations, to foster a lean attitude that sustains continuous improvement. Where The Gold Mine shows you how to introduce a complete lean system, The Lean Manager demonstrates how to sustain it. Ward moves beyond fluency with tools to changing his behavior as a manager and leader. He shifts from giving orders and answers to asking the right questions so people identify and address problems. He learns how to use tools to unleash the creativity and motivation of people, so they learn how to solve problems as well as coach and teach others to solve problems. Ward learns how to create lean managers. “I am excited and have hopes that this book will enlighten readers about what it really means to live a business transformation that puts customers first and does this through developing people,” said Jeffrey Liker, author of The Toyota Way and professor of Industrial and Operations Engineering at the University of Michigan. “People who do the work have to improve the work. There are tools, but they are not tools for ‘improving the process.’ They are tools for making problems visible and for helping people think about how to solve those problems.”

The Unspoken Rules

Download The Unspoken Rules PDF Online Free

Author :
Publisher : Harvard Business Press
ISBN 13 : 1647820456
Total Pages : 194 pages
Book Rating : 4.6/5 (478 download)

DOWNLOAD NOW!


Book Synopsis The Unspoken Rules by : Gorick Ng

Download or read book The Unspoken Rules written by Gorick Ng and published by Harvard Business Press. This book was released on 2021-04-27 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: Named one of 10 Best New Management Books for 2022 by Thinkers50 A Wall Street Journal Bestseller "...this guide provides readers with much more than just early careers advice; it can help everyone from interns to CEOs." — a Financial Times top title You've landed a job. Now what? No one tells you how to navigate your first day in a new role. No one tells you how to take ownership, manage expectations, or handle workplace politics. No one tells you how to get promoted. The answers to these professional unknowns lie in the unspoken rules—the certain ways of doing things that managers expect but don't explain and that top performers do but don't realize. The problem is, these rules aren't taught in school. Instead, they get passed down over dinner or from mentor to mentee, making for an unlevel playing field, with the insiders getting ahead and the outsiders stumbling along through trial and error. Until now. In this practical guide, Gorick Ng, a first-generation college student and Harvard career adviser, demystifies the unspoken rules of work. Ng distills the wisdom he has gathered from over five hundred interviews with professionals across industries and job types about the biggest mistakes people make at work. Loaded with frameworks, checklists, and talking points, the book provides concrete strategies you can apply immediately to your own situation and will help you navigate inevitable questions, such as: How do I manage my time in the face of conflicting priorities? How do I build relationships when I’m working remotely? How do I ask for help without looking incompetent or lazy? The Unspoken Rules is the only book you need to perform your best, stand out from your peers, and set yourself up for a fulfilling career.