Nonprofits And Government

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Nonprofits & Government

Author : Elizabeth T. Boris
Publisher : The Urban Insitute
ISBN 13 : 9780877667322
Total Pages : 476 pages
Book Rating : 4.6/5 (673 download)

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Book Synopsis Nonprofits & Government by : Elizabeth T. Boris

Download or read book Nonprofits & Government written by Elizabeth T. Boris and published by The Urban Insitute. This book was released on 2006 with total page 476 pages. Available in PDF, EPUB and Kindle. Book excerpt: The past several decades have seen unprecedented growth in the scope and complexity of relationships between government and nonprofit organizations. These relationships have been more fruitful than many critics had feared and more problematic than many advocates had hoped. Nonprofits and Government is the first comprehensive, multidisciplinary exploration of nonprofit-government relations. The second edition of this important book is fully updated and includes two new chapters. The authors address a host of important issues, including nonprofit advocacy, direct regulatory and tax policy, the conversion of nonprofits to for-profits, clashes in government interaction with religion and the arts, and international nonprofit-government relationships. Practitioners, researchers, and policymakers alike will benefit from the authors' wide-ranging discussion.

Nonprofits and Government

Author : Elizabeth Boris
Publisher : Rowman & Littlefield
ISBN 13 : 1442271795
Total Pages : 372 pages
Book Rating : 4.4/5 (422 download)

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Book Synopsis Nonprofits and Government by : Elizabeth Boris

Download or read book Nonprofits and Government written by Elizabeth Boris and published by Rowman & Littlefield. This book was released on 2016-09-22 with total page 372 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nonprofits and Government provides students and practitioners with the first comprehensive, interdisciplinary, research-based inquiry into the collaborative and conflicting relationship between nonprofits and government at all levels: local, national, and international. The contributors—all leading experts—explore how government regulates, facilitates, finances, and oversees nonprofit activities, and how nonprofits, in turn, try to shape the way government serves the public and promotes the civic, religious, and cultural life of the country. Buttressed by rigorous scholarship, a solid grasp of history, and practical ideas, this 360-degree assessment frees discussion of the nonprofit sector’s relationship to government from both wishful and insular thinking. The third edition, addresses the tremendous changes that created both opportunities and challenges for nonprofit-government relations over the past ten years, including new audit requirements, tax and regulatory changes, consequences of the Affordable Care Act and the Great Recession, and new nonprofit and philanthropic forms. Contributors include Alan J. Abramson, Elizabeth T. Boris, Erica Broadus, Evelyn Brody, John Casey, Roger Colinvaux, Joseph J. Cordes , Teresa Derrick-Mills, Nathan Dietz, Lewis Faulk, Marion Fremont-Smith, Saunji D. Fyffe, Virginia Hodgkinson, Béatrice Leydier, Cindy M. Lott, Jasmine McGinnis Johnson, Brice McKeever, Susan D. Phillips, Steven Rathgeb Smith, Ellen Steele, C. Eugene Steuerle, Dennis R. Young, and Mary K. Winkler.

Nonprofits and Advocacy

Author : Robert J. Pekkanen
Publisher : JHU Press
ISBN 13 : 1421413493
Total Pages : 320 pages
Book Rating : 4.4/5 (214 download)

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Book Synopsis Nonprofits and Advocacy by : Robert J. Pekkanen

Download or read book Nonprofits and Advocacy written by Robert J. Pekkanen and published by JHU Press. This book was released on 2014-07 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: Does nonprofit mean nonpolitical? When the Susan G. Komen foundation pulled funding for Planned Parenthood’s breast exam program, the public uproar brought new focus to the high political and economic stakes faced by nonprofit organizations. The missions of 501(c)(3) and 501(c)(4) organizations, political action committees, and now Super PACs have become blurred as issues of advocacy and political influence have become increasingly entangled. Questions abound: Should a nonprofit advocate for its mission and its constituents with a goal of affecting public policy? What are the limits of such advocacy work? Will such efforts fundamentally jeopardize nonprofit work? What can studies of nonprofit advocacy efforts reveal? Editors Robert J. Pekkanen, Steven Rathgeb Smith, and Yutaka Tsujinaka recognize the urgent need for relevant research and insight into these issues as direct and indirect government services are squeezed by federal cutbacks. Nonprofits and Advocacy defines advocacy and clarifies the differences among advocacy, lobbying, political activity, and education, as well as advocacy measurements. Providing original empirical data and innovative theoretical arguments, this comparative study is organized into two parts. The first part focuses on local and national dimensions of nonprofit advocacy, and the second part looks at organizational politics and strategies. The conclusion considers basic questions about nonprofit advocacy and seeks to draw lessons from research efforts and practice. Providing a critical look at the multidimensional roles and advocacy efforts of nonprofits, this volume will be valued by scholars, students, leaders, and activists—many of whom advocate for the interests of their organizations while delivering services to their organizations' constituents. The research is also relevant for policymakers involved in cross-sector public policy initiatives as they strive to provide more efficient public-private solutions to challenging governance issues.

Nonprofits and Advocacy

Author : Robert J. Pekkanen
Publisher : JHU Press
ISBN 13 : 1421413507
Total Pages : 320 pages
Book Rating : 4.4/5 (214 download)

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Book Synopsis Nonprofits and Advocacy by : Robert J. Pekkanen

Download or read book Nonprofits and Advocacy written by Robert J. Pekkanen and published by JHU Press. This book was released on 2014-07-01 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: Does nonprofit mean nonpolitical? When the Susan G. Komen foundation pulled funding for Planned Parenthood’s breast exam program, the public uproar brought new focus to the high political and economic stakes faced by nonprofit organizations. The missions of 501(c)(3) and 501(c)(4) organizations, political action committees, and now Super PACs have become blurred as issues of advocacy and political influence have become increasingly entangled. Questions abound: Should a nonprofit advocate for its mission and its constituents with a goal of affecting public policy? What are the limits of such advocacy work? Will such efforts fundamentally jeopardize nonprofit work? What can studies of nonprofit advocacy efforts reveal? Editors Robert J. Pekkanen, Steven Rathgeb Smith, and Yutaka Tsujinaka recognize the urgent need for relevant research and insight into these issues as direct and indirect government services are squeezed by federal cutbacks. Nonprofits and Advocacy defines advocacy and clarifies the differences among advocacy, lobbying, political activity, and education, as well as advocacy measurements. Providing original empirical data and innovative theoretical arguments, this comparative study is organized into two parts. The first part focuses on local and national dimensions of nonprofit advocacy, and the second part looks at organizational politics and strategies. The conclusion considers basic questions about nonprofit advocacy and seeks to draw lessons from research efforts and practice. Providing a critical look at the multidimensional roles and advocacy efforts of nonprofits, this volume will be valued by scholars, students, leaders, and activists—many of whom advocate for the interests of their organizations while delivering services to their organizations' constituents. The research is also relevant for policymakers involved in cross-sector public policy initiatives as they strive to provide more efficient public-private solutions to challenging governance issues.

A Voice for Nonprofits

Author : Jeffrey M. Berry
Publisher : Rowman & Littlefield
ISBN 13 : 0815796080
Total Pages : 224 pages
Book Rating : 4.8/5 (157 download)

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Book Synopsis A Voice for Nonprofits by : Jeffrey M. Berry

Download or read book A Voice for Nonprofits written by Jeffrey M. Berry and published by Rowman & Littlefield. This book was released on 2003-08-20 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nonprofit organizations are playing an increasingly important role in delivering basic government services. Yet they are discouraged by federal law from participating in legislative lobbying efforts—even on issues that affect their clients directly. Without the involvement of nonprofits in the governmental process, the vulnerable populations they serve are left without effective representation in the political system. A Voice for Nonprofits analyzes the effect of government restrictions on the participation of nonprofits in the policymaking process and suggests ways to address the problems. The relationship between nonprofits and the government is ideal in many respects, according to Jeffrey M. Berry and David F. Arons. By underwriting operating budgets and subcontracting the administration of programs to nonprofits, governments at all levels are able to take advantage of nonprofits' dedication, imagination, and private fund-raising skills. However, as nonprofits assume greater responsibility for delivering services traditionally provided by government, that responsibility is not matched by a congruous increase in policy influence. Berry and Arons believe the lobbying restrictions should be eased so that nonprofits may become more involved in public policymaking. Their recommendations are designed to ensure that nonprofit organizations—and the constituencies they serve—are effectively represented in the American political system.

Nonprofits as Policy Solutions to the Burden of Government

Author : Herrington J. Bryce
Publisher : Walter de Gruyter GmbH & Co KG
ISBN 13 : 1501505823
Total Pages : 247 pages
Book Rating : 4.5/5 (15 download)

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Book Synopsis Nonprofits as Policy Solutions to the Burden of Government by : Herrington J. Bryce

Download or read book Nonprofits as Policy Solutions to the Burden of Government written by Herrington J. Bryce and published by Walter de Gruyter GmbH & Co KG. This book was released on 2017-01-23 with total page 247 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book addresses a specific subset of nonprofits that are chartered with a single mission: decrease the burden of government. Designing and engaging nonprofits to lessen the burden of government requires a specific description and acknowledgement of the burden to be lessened, and these may include the provision of infrastructure, the relief of debt, or the provision of general public services that are not motivated by charity. It also requires the assignment of specific operating powers to the nonprofit including the power of eminent domain. This book explores these and other related topics including the avoidance of resource dependence on government when attempting to reduce its burden. The book is addressed to the policy makers and rule makers who design policies that affect the ability of the nonprofit to effectively lessen the burden of government. It is also addressed to public administrators in search of innovative ways of implementing these policies consistent with the laws, and to the creative nonprofit managers who are charged with carrying out the mission often in collaboration with the government or other entities. To the advanced student in all related fields, the author offers not only material for discussion, but enables discovery of what is possible by giving key examples of organizations meeting the terms and objective of lessening a significant burden of government.

Rebalancing Public Partnership

Author : John Brothers
Publisher : Routledge
ISBN 13 : 1317070666
Total Pages : 210 pages
Book Rating : 4.3/5 (17 download)

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Book Synopsis Rebalancing Public Partnership by : John Brothers

Download or read book Rebalancing Public Partnership written by John Brothers and published by Routledge. This book was released on 2016-03-03 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the US, as in many other Western economies, federal and state government is working to become more involved with the nonprofit sector; a sector in which many of the organizations are singularly ill-prepared and strategically unaligned to fulfill the new role that is being asked of them. Based on his original research, John Brothers brings together leading thought leaders from the United States and around the world by exploring the prevailing attitudes and perceptions of the nonprofit sector towards government and vice versa and provides advice and direction to help both sides of the equation towards effective collaborative working. The main themes cover the nature and implications of regulatory reform on the sector and how non-government organizations should reengineer their practices. There are also chapters on some of the hot button areas of government contracting and political advocacy. The text includes best-practice examples, case studies as well as tools and templates from across the sectors. Both sides of this emerging partnership need fast-track education on each other’s capabilities, constraints and working practice. Dr Brothers’ contributors provide some very valuable perspectives and insights that should inform and direct this process.

The Changing Dynamic of Government–Nonprofit Relationships

Author : Kirsten A. Grønbjerg
Publisher : Cambridge University Press
ISBN 13 : 1108786286
Total Pages : 120 pages
Book Rating : 4.1/5 (87 download)

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Book Synopsis The Changing Dynamic of Government–Nonprofit Relationships by : Kirsten A. Grønbjerg

Download or read book The Changing Dynamic of Government–Nonprofit Relationships written by Kirsten A. Grønbjerg and published by Cambridge University Press. This book was released on 2021-02-11 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt: We advance nonprofit scholarship by using the conceptual framework of policy fields to examine differences across nonprofit fields of activity. We focus on the structure of relationships among four sectors (government, nonprofit, market, informal) and how relationships differ across policy fields (here health, human services, education, arts and culture, and religion). The fields differ notably in the economic share that each sector holds and the functional division of labor among the sectors. Systemic differences also exist in how the nonprofit sector interacts with the government, market, and informal sectors. The policy fields themselves operate within national contexts of distinctive economic and political configurations. The framework explores how government-nonprofit relationships differ across policy fields, the factors responsible for this variation, and offers predictive capacity to generate hypotheses and research designs for additional research. We provide insights on how nonprofit organizations differ in key sub-fields with direct relevance for policy and practice.

Nonprofit Law and Governance For Dummies

Author : Jill Gilbert Welytok
Publisher : John Wiley & Sons
ISBN 13 : 111805136X
Total Pages : 375 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Nonprofit Law and Governance For Dummies by : Jill Gilbert Welytok

Download or read book Nonprofit Law and Governance For Dummies written by Jill Gilbert Welytok and published by John Wiley & Sons. This book was released on 2011-03-01 with total page 375 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the number and size of nonprofit organizations continues to grow, NFPs are coming under ever-increasing government scrutiny. Soon Congress will require that nonprofits comply with rigorous accounting and governance standards very similar to those set forth for for-profits in the Sarbanes-Oxley Act. If you work for a nonprofit and are concerned about meeting impending changes to tax and finance standards governing NFPs this book is for you. In simple, straight-forward language, this guide demystifies the often perplexing world of nonprofit governance in the age of Sarbanes-Oxley. Author, Jill Gilbert Welytok, an attorney who heads the Sarbanes-Oxley division of a major Midwest law firm, walks you step-by-step through the process of evaluating your governance structures. She arms you with tips and strategies for adopting uniform standards under current governance and tax laws, while preparing you for any upcoming changes. She shows you how to protect your tax status and reassure donors and volunteers while staying true to your organization’s mission. And she fills you in on what you need to know to: Comply with state laws and regulations Get and keep tax–exempt status Avoid lawsuits and other legal landmines Handle the media Anticipate future trends Make sense of the Sarbanes–Oxley act Including sample nonprofit bylaws and a complete audit committee report, Nonprofit Law & Governance for Dummies, Second Edition is an indispensable survival tool for 21st century nonprofits.

Working with Nonprofit Organizations

Author : Margaret Frances Henderson
Publisher : Unc School of Government
ISBN 13 : 9781560116585
Total Pages : 33 pages
Book Rating : 4.1/5 (165 download)

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Book Synopsis Working with Nonprofit Organizations by : Margaret Frances Henderson

Download or read book Working with Nonprofit Organizations written by Margaret Frances Henderson and published by Unc School of Government. This book was released on 2010-01-01 with total page 33 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Governance of Not-for-Profit Organizations

Author : Edward L. Glaeser
Publisher : University of Chicago Press
ISBN 13 : 0226297861
Total Pages : 255 pages
Book Rating : 4.2/5 (262 download)

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Book Synopsis The Governance of Not-for-Profit Organizations by : Edward L. Glaeser

Download or read book The Governance of Not-for-Profit Organizations written by Edward L. Glaeser and published by University of Chicago Press. This book was released on 2007-11-01 with total page 255 pages. Available in PDF, EPUB and Kindle. Book excerpt: Not-for-profit organizations play a critical role in the American economy. In health care, education, culture, and religion, we trust not-for-profit firms to serve the interests of their donors, customers, employees, and society at large. We know that such firms don't try to maximize profits, but what do they maximize? This book attempts to answer that question, assembling leading experts on the economics of the not-for-profit sector to examine the problems of the health care industry, art museums, universities, and even the medieval church. Contributors look at a number of different aspects of not-for-profit operations, from the problems of fundraising, endowments, and governance to specific issues like hospital advertising. The picture that emerges is complex and surprising. In some cases, not-for-profit firms appear to work extremely well: competition for workers, customers, and donors leads not-for-profit organizations to function as efficiently as any for-profit firm. In other contexts, large endowments and weak governance allow elite workers to maximize their own interests, rather than those of their donors, customers, or society at large. Taken together, these papers greatly advance our knowledge of the dynamics and operations of not-for-profit organizations, revealing the under-explored systems of pressures and challenges that shape their governance.

Nonprofit Neighborhoods

Author : Claire Dunning
Publisher : University of Chicago Press
ISBN 13 : 0226819892
Total Pages : 352 pages
Book Rating : 4.2/5 (268 download)

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Book Synopsis Nonprofit Neighborhoods by : Claire Dunning

Download or read book Nonprofit Neighborhoods written by Claire Dunning and published by University of Chicago Press. This book was released on 2022-06-23 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: An exploration of how and why American city governments delegated the responsibility for solving urban inequality to the nonprofit sector. American cities are rife with nonprofit organizations that provide services ranging from arts to parks, and health to housing. These organizations have become so ubiquitous, it can be difficult to envision a time when they were fewer, smaller, and more limited in their roles. Turning back the clock, however, uncovers both an eye-opening story of how the nonprofit sector became such a dominant force in American society, as well as a troubling one of why this growth occurred alongside persistent poverty and widening inequality. Claire Dunning's book connects these two stories in histories of race, democracy, and capitalism, revealing an underexplored transformation in urban governance: how the federal government funded and deputized nonprofits to help individuals in need, and in so doing avoided addressing the structural inequities that necessitated such action in the first place. Nonprofit Neighborhoods begins in the decades after World War II, when a mix of suburbanization, segregation, and deindustrialization spelled disaster for urban areas and inaugurated a new era of policymaking that aimed to solve public problems with private solutions. From deep archival research, Dunning introduces readers to the activists, corporate executives, and politicians who advocated addressing poverty and racial exclusion through local organizations, while also raising provocative questions about the politics and possibilities of social change. The lessons of Nonprofit Neighborhoods exceed the municipal bounds of Boston, where much of the story unfolds, providing a timely history of the shift from urban crisis to urban renaissance for anyone concerned about American inequality--past, present, or future.

Mission Control

Author : Liana Downey
Publisher : Routledge
ISBN 13 : 1351861174
Total Pages : 222 pages
Book Rating : 4.3/5 (518 download)

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Book Synopsis Mission Control by : Liana Downey

Download or read book Mission Control written by Liana Downey and published by Routledge. This book was released on 2016-11-03 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the last ten years the number of nonprofits and social sector organizations has grown by almost 25 percent, while charitable giving declined 30 percent over the same period. As a result, many organizations are chasing grants, tweaking and adding to their core activities to match what they think funders are looking for. Almost half of nonprofits surveyed nationally in 2014 said they added additional programs in the last year. The result is colloquially known as "mission creep"-- organizations trying to be everything to everyone. Yet research suggests that the more goals individuals or organizations pursue, the less likely they are to achieve them, leaving these organizations often overwhelmed, underfunded, and unfulfilled. Mission Control: How Nonprofits and Governments Can Focus, Achieve More, and Change the World is designed to restore focus and gain "mission control" to identify the things they should and should not do to drive impact. Drawing from the author's experience of working with thousands of clients at nonprofits and government agencies around the world, both large and small, the book represents the stories of countless mission-driven organizations. Downey helps leaders, teams, executive directors, and boards with the critical task of clarifying an organization's sweet spot at the intersection of what it is good at, what its clients need, and the activities that get measurable and sustainable results.

The Intersector

Author : Daniel P. Gitterman
Publisher : Brookings Institution Press
ISBN 13 : 0815739036
Total Pages : 335 pages
Book Rating : 4.8/5 (157 download)

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Book Synopsis The Intersector by : Daniel P. Gitterman

Download or read book The Intersector written by Daniel P. Gitterman and published by Brookings Institution Press. This book was released on 2021-06-08 with total page 335 pages. Available in PDF, EPUB and Kindle. Book excerpt: Exploring how cross-sector collaboration can solve seemingly intractable societal problems Many people tend to think of the public, non-profit and private sectors as being distinctive components of the economy and broader society—each with its own missions and problems to address. This book describes how the three sectors can work together toward common purposes, accomplishing much more than if they work alone. With the nation reeling from multiple challenges, more than ever the United States needs these sectors to collaborate to address what might seem to be intractable problems. Cross-sector collaborations and partnerships are more crucial than in the past as the country tries to recover from the economic, health, and broad social dislocations caused by the COVID-19 pandemic. At a time when trust in institutions, both public and private, is at an all-time low, cooperation among the sectors can be a confidence-inspiring approach to addressing public problems. This book reviews the state of cross-sector collaborations, identifies emerging practices, and offers a range of perspectives from experts in the field. Practitioners show how cooperation among sectors is relevant to their core missions. Scholars from a wide range of disciplines discuss both the broad and specific concepts that advance understanding of cross-sector collaboration. At a time when the United States must recover from and address new challenges, the book shows how cross-sector collaborations can help ensure a brighter future. Its core conclusions should be of particular interest to leaders in each of the broad sectors, as well as educators and students at both the undergraduate and graduate level.

Governing Nonprofit Organizations

Author : Marion R. Fremont-Smith
Publisher : Harvard University Press
ISBN 13 : 9780674037298
Total Pages : 580 pages
Book Rating : 4.0/5 (372 download)

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Book Synopsis Governing Nonprofit Organizations by : Marion R. Fremont-Smith

Download or read book Governing Nonprofit Organizations written by Marion R. Fremont-Smith and published by Harvard University Press. This book was released on 2008-12-15 with total page 580 pages. Available in PDF, EPUB and Kindle. Book excerpt: The nonprofit sector is a vital component of our society and is allowed the greatest freedom to operate. The public understandably assumes that since nonprofit organizations are established to do good, the people who run nonprofits are altruistic, and the laws governing nonprofits have reflected this assumption. But as Marion Fremont-Smith argues, the rules that govern how nonprofits operate are inadequate, and the regulatory mechanisms designed to enforce the rules need improvement. Despite repeated instances of negligent management, self-interest at the expense of the charity, and outright fraud, nonprofits continue to receive minimal government regulation. In this time of increased demand for corporate accountability, the need to strengthen regulation of nonprofits is obvious. Fremont-Smith addresses this need from a historical, legal, and organizational perspective. She combines summaries and analysis of the substantive legal rules governing the behavior of charitable officers, directors, and trustees with descriptions of the federal and state regulatory schemes designed to enforce these rules. Her unique and exhaustive historical survey of the law of nonprofit organizations provides a foundation for her analysis of the effectiveness of current law and proposals for its improvement.

Nonprofit Governance

Author : Chris Cornforth
Publisher : Routledge
ISBN 13 : 1135022194
Total Pages : 296 pages
Book Rating : 4.1/5 (35 download)

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Book Synopsis Nonprofit Governance by : Chris Cornforth

Download or read book Nonprofit Governance written by Chris Cornforth and published by Routledge. This book was released on 2013-07-04 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: The current fashion for rolling back the state has seen the nonprofit or third sector playing an increasing role in what were previously the heartlands of the public sphere. The growing significance of the sector and its increasing reliance on public funds mean it has also attracted increased scrutiny. From outside the sector concerns have been raised about the accountability and performance of nonprofit organizations. From within the sector there has been considerable debate about whether the increased reliance on government contracts is in danger of undermining the sector’s independence. As a result the spotlight has fallen on governance arrangements and whether they are adequate to ensure that nonprofit organizations are effective and accountable for their actions, and able to retain their independence. This collection offers a comprehensive assessment of research on the governance of nonprofit organizations. Nonprofit governance research has been dominated by the study of boards of unitary organizations and has paid insufficient attention to the multi-level nature of governance, governance relationships and dynamics, and the contribution of actors other than board members, to governance processes. Drawing on the research of leading scholars in the US, UK, Canada and Australia, this book presents new perspectives on non-profit governance, which help to overcome these weaknesses. Written in an accessible manner the book will be of value to scholars, researchers, students, reflective practitioners and governance consultants and advisers.

Balanced Scorecard

Author : Paul R. Niven
Publisher : John Wiley & Sons
ISBN 13 : 1118045262
Total Pages : 389 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Balanced Scorecard by : Paul R. Niven

Download or read book Balanced Scorecard written by Paul R. Niven and published by John Wiley & Sons. This book was released on 2011-01-04 with total page 389 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides an easy-to-follow roadmap for successfully implementing the Balanced Scorecard methodology in small- and medium-sized companies. Building on the success of the first edition, the Second Edition includes new cases based on the author's experience implementing the balanced scorecard at government and nonprofit agencies. It is a must-read for any organization interested in achieving breakthrough results.