The Service Culture Handbook

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Publisher :
ISBN 13 : 9780692842003
Total Pages : 188 pages
Book Rating : 4.8/5 (42 download)

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Book Synopsis The Service Culture Handbook by : Jeff Toister

Download or read book The Service Culture Handbook written by Jeff Toister and published by . This book was released on 2017-03-23 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: Imagine you could develop a customer-focused culture so powerful that your employees always seem to do the right thing. They encourage each other, proactively solve problems, and constantly look for ways to go the extra mile. In short, imagine a workplace culture where employees were absolutely obsessed with customer service. The Service Culture Handbook is a step-by-step guide to help you develop a customer-focused culture in your company, department, or location. Whether you're just beginning your journey, or have been working on culture for years, this handbook will prepare you to take the next step. You'll receive actionable advice, straightforward exercises, and proven tools you can utilize immediately. Learn the one thing that forms the foundation of every great culture. Discover what customer-focused companies do differently to engage their employees. And explore ways to strategically align every facet of your organization with outstanding service. Creating and sustaining a customer-focused culture is a never-ending journey that takes hard work, dedication, and commitment. The Service Culture Handbook is an indispensable resource to help you and your employees stay headed in the right direction. Praise for The Service Culture Handbook: "The Service Culture Handbook provides the poignant inspiration and practical instruction for the difficult work of transforming a service culture into one that is distinctive, successful, and permanent." -Chip R. Bell, author of Kaleidoscope: Delivering Innovative Service That Sparkles "Though research continues to uncover the astonishing impact of customer-focused cultures on customer loyalty and business results, few organizations know how to get there. Jeff Toister unlocks that mystery through this practical (and fun to read!) guide to developing a culture that really works." -Brad Cleveland, founding partner and former CEO, International Customer Management Institute

Uncommon Service

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Publisher : Harvard Business Press
ISBN 13 : 1422133311
Total Pages : 262 pages
Book Rating : 4.4/5 (221 download)

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Book Synopsis Uncommon Service by : Frances X. Frei

Download or read book Uncommon Service written by Frances X. Frei and published by Harvard Business Press. This book was released on 2012 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offers an organizational design model for service organizations, covering such topics as funding mechanisms, employee management systems, and customer management systems.

My Service Person

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Publisher :
ISBN 13 :
Total Pages : 26 pages
Book Rating : 4.5/5 (5 download)

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Book Synopsis My Service Person by : Jake Taylor

Download or read book My Service Person written by Jake Taylor and published by . This book was released on 2020-10-19 with total page 26 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'My Service Person' follows the story of "Tobin," a PTSD dog and his service person Jake. Written from the point of view of the service dog. It provides a unique experience that is both tragic and heartwarming. The reluctance to face the world, and the inner self conflicts that our service members face, is countered by the sheer will and drive towards finding joy in life that only dogs seem to provide. This book touches on traumatic events on many levels and can be used to help cope and find closure in many scenarios. This is one dog's story in an effort for a better life and mental health for us all.

Who Moved My Cheese?

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Publisher : Penguin
ISBN 13 : 1101495871
Total Pages : 62 pages
Book Rating : 4.1/5 (14 download)

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Book Synopsis Who Moved My Cheese? by : Spencer Johnson

Download or read book Who Moved My Cheese? written by Spencer Johnson and published by Penguin. This book was released on 1998-09-08 with total page 62 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE #1 INTERNATIONAL BESTSELLER WITH OVER 28 MILLION COPIES IN PRINT! A timeless business classic, Who Moved My Cheese? uses a simple parable to reveal profound truths about dealing with change so that you can enjoy less stress and more success in your work and in your life. It would be all so easy if you had a map to the Maze. If the same old routines worked. If they'd just stop moving "The Cheese." But things keep changing... Most people are fearful of change, both personal and professional, because they don't have any control over how or when it happens to them. Since change happens either to the individual or by the individual, Dr. Spencer Johnson, the coauthor of the multimillion bestseller The One Minute Manager, uses a deceptively simple story to show that when it comes to living in a rapidly changing world, what matters most is your attitude. Exploring a simple way to take the fear and anxiety out of managing the future, Who Moved My Cheese? can help you discover how to anticipate, acknowledge, and accept change in order to have a positive impact on your job, your relationships, and every aspect of your life.

The Rotarian

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Publisher :
ISBN 13 :
Total Pages : 946 pages
Book Rating : 4.:/5 (26 download)

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Book Synopsis The Rotarian by :

Download or read book The Rotarian written by and published by . This book was released on 1912 with total page 946 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Daily Information Service

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Publisher :
ISBN 13 :
Total Pages : 892 pages
Book Rating : 4.:/5 (31 download)

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Book Synopsis Daily Information Service by : National Coal Association

Download or read book Daily Information Service written by National Coal Association and published by . This book was released on 1919 with total page 892 pages. Available in PDF, EPUB and Kindle. Book excerpt:

It's My Absolute Pleasure

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Publisher : WestBow Press
ISBN 13 : 1973690160
Total Pages : 24 pages
Book Rating : 4.9/5 (736 download)

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Book Synopsis It's My Absolute Pleasure by : Imani N. Robinson

Download or read book It's My Absolute Pleasure written by Imani N. Robinson and published by WestBow Press. This book was released on 2020-04-20 with total page 24 pages. Available in PDF, EPUB and Kindle. Book excerpt: Our culture today has left out one of the most important ingredients to making a lasting and unshakable impact. One of the most important ingredients to sustaning ministry. Serving, and serving well.. Jesus did not come to be served but to serve.

The Civil Service Record

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Publisher :
ISBN 13 :
Total Pages : 216 pages
Book Rating : 4.:/5 (89 download)

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Book Synopsis The Civil Service Record by :

Download or read book The Civil Service Record written by and published by . This book was released on 1888 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt:

My Service Book

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Publisher :
ISBN 13 :
Total Pages : 26 pages
Book Rating : 4.:/5 (1 download)

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Book Synopsis My Service Book by : Gordon Melville McKenzie

Download or read book My Service Book written by Gordon Melville McKenzie and published by . This book was released on 1936 with total page 26 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Living Age

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Publisher :
ISBN 13 :
Total Pages : 810 pages
Book Rating : 4.:/5 (31 download)

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Book Synopsis The Living Age by :

Download or read book The Living Age written by and published by . This book was released on 1899 with total page 810 pages. Available in PDF, EPUB and Kindle. Book excerpt:

How to Win Friends and Influence People

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Publisher : ببلومانيا للنشر والتوزيع
ISBN 13 :
Total Pages : 304 pages
Book Rating : 4./5 ( download)

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Book Synopsis How to Win Friends and Influence People by :

Download or read book How to Win Friends and Influence People written by and published by ببلومانيا للنشر والتوزيع. This book was released on 2024-02-17 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: You can go after the job you want…and get it! You can take the job you have…and improve it! You can take any situation you’re in…and make it work for you! Since its release in 1936, How to Win Friends and Influence People has sold more than 30 million copies. Dale Carnegie’s first book is a timeless bestseller, packed with rock-solid advice that has carried thousands of now famous people up the ladder of success in their business and personal lives. As relevant as ever before, Dale Carnegie’s principles endure, and will help you achieve your maximum potential in the complex and competitive modern age. Learn the six ways to make people like you, the twelve ways to win people to your way of thinking, and the nine ways to change people without arousing resentment.

Loose Lips Sink Ships

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Publisher : AuthorHouse
ISBN 13 : 1728321131
Total Pages : 294 pages
Book Rating : 4.7/5 (283 download)

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Book Synopsis Loose Lips Sink Ships by : Frederick W. Sarkis

Download or read book Loose Lips Sink Ships written by Frederick W. Sarkis and published by AuthorHouse. This book was released on 2019-08-01 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: As it relates to my concern for the future of our children in America, what follows is my book on the Loose Lips of Donald Trump, our current President of the United States.

Parliamentary Papers

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Publisher :
ISBN 13 :
Total Pages : 944 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis Parliamentary Papers by : Great Britain. Parliament. House of Commons

Download or read book Parliamentary Papers written by Great Britain. Parliament. House of Commons and published by . This book was released on 1920 with total page 944 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Spectator

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Publisher :
ISBN 13 :
Total Pages : 930 pages
Book Rating : 4.:/5 (31 download)

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Book Synopsis The Spectator by :

Download or read book The Spectator written by and published by . This book was released on 1832 with total page 930 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Herald and Presbyter

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Publisher :
ISBN 13 :
Total Pages : 888 pages
Book Rating : 4.A/5 ( download)

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Book Synopsis Herald and Presbyter by :

Download or read book Herald and Presbyter written by and published by . This book was released on 1907 with total page 888 pages. Available in PDF, EPUB and Kindle. Book excerpt:

High Steaks

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Publisher : Simon and Schuster
ISBN 13 : 1627934200
Total Pages : 386 pages
Book Rating : 4.6/5 (279 download)

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Book Synopsis High Steaks by : Rob Loughran

Download or read book High Steaks written by Rob Loughran and published by Simon and Schuster. This book was released on 2003-08-01 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: Winner of the Mystery Novel Award. Davis O'Kane thought his fall from grace had reached its lowest point, with an impending divorce and a custody battle for his twin daughters, but then he finds a dead body in his restaurant, and his world sinks as deep as a Uranium pit in the high desert of Nightingale, Nevada. Nightingale is a place where high stakes gamblers and rednecks belly up to the bar with high-priced hookers and federal agents. High Steaks propels the reader into the realm of crooked horse racing, cheating the roulette wheel, and murder as hot as a Nevada summer, set against a backdrop of the town's first contested mayoral race in decades. Follow Davis as he unravels the murder and pulls himself up from the brink of despair.

New York Supreme Court

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Publisher :
ISBN 13 :
Total Pages : 1308 pages
Book Rating : 4.:/5 ( download)

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Book Synopsis New York Supreme Court by :

Download or read book New York Supreme Court written by and published by . This book was released on with total page 1308 pages. Available in PDF, EPUB and Kindle. Book excerpt: