Microsoft Dynamics® CRM 4.0 Step by Step

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Author :
Publisher :
ISBN 13 :
Total Pages : 480 pages
Book Rating : 4.:/5 (11 download)

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Book Synopsis Microsoft Dynamics® CRM 4.0 Step by Step by : and Brendan Jim Steger Mike Snyder Kara O'Brien

Download or read book Microsoft Dynamics® CRM 4.0 Step by Step written by and Brendan Jim Steger Mike Snyder Kara O'Brien and published by . This book was released on 2008 with total page 480 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether you're in sales, marketing, or customer service--quickly teach yourself how to get closer to your customers with Microsoft Dynamics CRM. With STEP BY STEP, you set the pace--building and practicing the skills you need, just when you need them! Create and manage accounts--for a 360¿ view of your customers and business Work with Microsoft Dynamics CRM directly from Microsoft Outlook Track customer activity; import and map data automatically Manage campaigns, leads, quotes, contracts, and orders Employ basic to advanced reporting capabilities Your all-in-one learning experience includes: Files for building skills and practicing the book's lessons Fully searchable eBook Sample chapters from related Microsoft Press books WINDOWS VISTA PRODUCT GUIDE eReference--plus other resources--on CD For customers who purchase an ebook version of this title, instructions for downloading the CD files can be found in the ebook.

Microsoft Dynamics CRM 4.0 Step by Step

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Author :
Publisher : Pearson Education
ISBN 13 : 0735638152
Total Pages : 480 pages
Book Rating : 4.7/5 (356 download)

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Book Synopsis Microsoft Dynamics CRM 4.0 Step by Step by : Jim Steger

Download or read book Microsoft Dynamics CRM 4.0 Step by Step written by Jim Steger and published by Pearson Education. This book was released on 2008-09-10 with total page 480 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether you’re in sales, marketing, or customer service—quickly teach yourself how to get closer to your customers with Microsoft Dynamics CRM. With STEP BY STEP, you set the pace—building and practicing the skills you need, just when you need them! Create and manage accounts—for a 360¿ view of your customers and business Work with Microsoft Dynamics CRM directly from Microsoft Outlook Track customer activity; import and map data automatically Manage campaigns, leads, quotes, contracts, and orders Employ basic to advanced reporting capabilities Your all-in-one learning experience includes: Files for building skills and practicing the book’s lessons Fully searchable eBook Sample chapters from related Microsoft Press books WINDOWS VISTA PRODUCT GUIDE eReference—plus other resources—on CD For customers who purchase an ebook version of this title, instructions for downloading the CD files can be found in the ebook.

Microsoft Dynamics CRM 2011 Unleashed

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Author :
Publisher : Sams Publishing
ISBN 13 : 0132682079
Total Pages : 1364 pages
Book Rating : 4.1/5 (326 download)

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Book Synopsis Microsoft Dynamics CRM 2011 Unleashed by : Marc Wolenik

Download or read book Microsoft Dynamics CRM 2011 Unleashed written by Marc Wolenik and published by Sams Publishing. This book was released on 2011-09-27 with total page 1364 pages. Available in PDF, EPUB and Kindle. Book excerpt: Microsoft® Dynamics CRM 2011 Unleashed presents start-to-finish guidance for planning, customizing, deploying, integrating, managing, and securing the newest version of Dynamics CRM. Authored by three leading Microsoft Dynamics implementers, it illuminates new opportunities to deploy CRM as a hosted service (SaaS), integrate with Azure cloud services, and extend CRM through Microsoft's new online service marketplace. The authors systematically explain how Dynamics CRM 2011 works, illuminating why it works that way, and how to drive maximum business value from it. Drawing on insider knowledge of Microsoft's new product, they present clear examples, proven best practices, and pitfalls to avoid in using every significant Dynamics CRM capability. Their far-reaching coverage ranges from Dynamics CRM's sales, marketing, and customer service features to its automated workflows; Outlook and Office integration to reporting and security. This edition's extensive new coverage includes new chapters on Mobility, the Outlook Client, and Office 2010 integration, as well as greatly expanded coverage of CRM Online. It also contains new or expanded discussions of data visualization, SharePoint Foundation integration, user interface changes, inbuild charts, dashboards, IM and SMS communication support, auditing, no-code workflows, connections, queues, the new WCF-based programming model, UI scripting, and security.

Exam MB-910: Microsoft Certified Dynamics 365 Fundamentals (CRM) 40 Test Prep Questions

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Author :
Publisher : Ger Arevalo
ISBN 13 :
Total Pages : pages
Book Rating : 4./5 ( download)

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Book Synopsis Exam MB-910: Microsoft Certified Dynamics 365 Fundamentals (CRM) 40 Test Prep Questions by : Ger Arevalo

Download or read book Exam MB-910: Microsoft Certified Dynamics 365 Fundamentals (CRM) 40 Test Prep Questions written by Ger Arevalo and published by Ger Arevalo. This book was released on 2021-08-17 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is designed to be an ancillary to the classes, labs, and hands on practice that you have diligently worked on in preparing to obtain your MB-910: Microsoft Dynamics 365 Fundamentals (CRM) certification. I won’t bother talking about the benefits of certifications. This book tries to reinforce the knowledge that you have gained in your process of studying. It is meant as one of the end steps in your preparation for the MB-910 exam. This book is short, but It will give you a good gauge of your readiness. Learning can be seen in 4 stages: 1. Unconscious Incompetence 2. Conscious Incompetence 3. Conscious Competence 4. Unconscious Competence This book will assume the reader has already gone through the needed classes, labs, and practice. It is meant to take the reader from stage 2, Conscious Incompetence, to stage 3 Conscious Competence. At stage 3, you should be ready to take the exam. Only real-world scenarios and work experience will take you to stage 4, Unconscious Competence. I am not an author by trade. My goal is not to write the cleanest of a book. This book will get to the gist of things, no frills no thrills. The only purpose is to have the reader pass the MB-910 exam. Before we get started, we all have doubts when preparing to take an exam. What is your reason and purpose for taking this exam? Remember your reason and purpose when you have some doubts. Obstacle is the way. Control your mind, attitude, and you can control the situation. Persistence leads to confidence. Confidence erases doubts.

Programming Microsoft Dynamics CRM 4.0

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Author :
Publisher : Microsoft Press
ISBN 13 : 0735638268
Total Pages : 822 pages
Book Rating : 4.7/5 (356 download)

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Book Synopsis Programming Microsoft Dynamics CRM 4.0 by : Jim Steger

Download or read book Programming Microsoft Dynamics CRM 4.0 written by Jim Steger and published by Microsoft Press. This book was released on 2008-10-15 with total page 822 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get answers to common questions about setting up the design environment and building custom solutions with Microsoft Dynamics CRM. Delve into core architecture, tools, and techniques, and learn how to exploit powerful customization features. Authored by industry-leading experts, this book shows how to deliver intelligent CRM solutions that meet the unique challenges and requirements of your business. Discover how to: Set up the development environment Enhance the product’s APIs with your own code Execute business logic using plug-ins Build custom workflows that extend native workflow functions Create user-friendly integration with scripts and application extensions Code custom pages optimized for Microsoft Outlook with Offline Access Extend Microsoft Dynamics CRM using ASP.NET Create advanced Windows Workflow Foundation solutions Extend multilingual and multicurrency features Construct a custom security-access solution Get code samples on the Web.

Microsoft Dynamics CRM 4 Integration Unleashed

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Author :
Publisher : Pearson Education
ISBN 13 : 0768689082
Total Pages : 775 pages
Book Rating : 4.7/5 (686 download)

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Book Synopsis Microsoft Dynamics CRM 4 Integration Unleashed by : Marc Wolenik

Download or read book Microsoft Dynamics CRM 4 Integration Unleashed written by Marc Wolenik and published by Pearson Education. This book was released on 2009-10-27 with total page 775 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Microsoft® Dynamics CRM 4 Integration Unleashed , two leading experts present proven techniques, best practices, and example code for going far beyond the out-of-the-box capabilities of Dynamics CRM 4. Using these solutions and sample applications, you will enhance all of your company’s relationships–with vendors, distributors, employees, users, affiliates, and customers. Authors Marc J. Wolenik and Rajya Vardhan Bhaiya walk you step by step through integrating Dynamics CRM with SharePoint, Office Communicator, PerformancePoint, BizTalk, Silverlight, VoIP phone systems, and both Google and MSN mapping tools. They also present a full analysis of the CRM Accelerators and advanced topics and three full chapters on integration using Scribe’s state-of-the-art adapters and templates. You’ll discover how to extend Dynamics CRM 4 with enterprise dashboards, stronger “deep-dive” data analysis, and much more. Wolenik and Bhaiya even demonstrate how to make custom Dynamics CRM applications available directly to your customers, without compromising security. Use Dynamics CRM 4 as an “xRM” platform for developing custom applications to enhance any type of business relationship Leverage new Azure cloud computing solutions for Microsoft Dynamics CRM Design infrastructure to efficiently run your customized Microsoft Dynamics CRM implementation Extend CRM internally, with plug-ins, source-to-source integration, IFRAME-based custom application integration, and CRM JScript Extend CRM externally, with CRM Accelerators, public Web services, direct SQL interaction, and customer-facing Web sites Implement KPIs and gain deeper business insight by integrating Dynamics CRM 4 with Microsoft Office PerformancePoint Create dashboards and other visual CRM tools with Microsoft Silverlight Develop custom CRM applications with Visual Studio Integrate CRM with Team Foundation Server Use Scribe templates and adapters to streamline data integration and migration On the web: Download all examples and source code presented in this book from informit.com/title/9780672330544.

Microsoft Dynamics CRM 4.0 Step by Step

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Author :
Publisher :
ISBN 13 : 9780735625761
Total Pages : 441 pages
Book Rating : 4.6/5 (257 download)

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Book Synopsis Microsoft Dynamics CRM 4.0 Step by Step by : Mike Snyder

Download or read book Microsoft Dynamics CRM 4.0 Step by Step written by Mike Snyder and published by . This book was released on 2009 with total page 441 pages. Available in PDF, EPUB and Kindle. Book excerpt: A guide to Microsoft CRM covers such topics as working with accounts and contacts, using Outlook, working with quotes, using marketing lists, tracking service requests, detecting duplicate records, and importing data.

Microsoft Dynamics CRM 4.0 Unleashed

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Author :
Publisher : Sams Publishing
ISBN 13 : 0132715228
Total Pages : 867 pages
Book Rating : 4.1/5 (327 download)

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Book Synopsis Microsoft Dynamics CRM 4.0 Unleashed by : Marc Wolenik

Download or read book Microsoft Dynamics CRM 4.0 Unleashed written by Marc Wolenik and published by Sams Publishing. This book was released on 2004-04-15 with total page 867 pages. Available in PDF, EPUB and Kindle. Book excerpt: Microsoft® Dynamics CRM 4.0 Unleashed presents start-to-finish guidance for planning, customizing, deploying, integrating, and managing Dynamics CRM in your unique business and technical environment. Authored by two leading Microsoft Dynamics implementers, this book systematically explains how the system works, why it works that way, and how you can leverage it to its fullest advantage. The authors present clear examples, proven best practices, and pitfalls to avoid in using every significant Dynamics CRM capability. The far-reaching coverage ranges from Dynamics CRM’s sales, marketing, and customer service features to its automated workflows; from Outlook and Office integration to reporting and security. The authors offer independent insight into Dynamics CRM’s most powerful new features, from its improved interface to its new mail merge and data migration tools. This book is for every IT professional who intends to work with Dynamics CRM, regardless of their experience with Dynamics or other CRM solutions. The authors provide example-rich, realistic coverage of advanced Dynamics customization, extensibility, and integration: information that is available nowhere else. Detailed information on how to… Set up, configure, and maintain all facets of Dynamics CRM in any organization or industry Thoroughly understand both the on-premise and hosted versions of Dynamics CRM Make the most of Dynamics’ new features, including email, the Outlook client, Internet Facing Deployment (IFD), and relationships Manage sales leads, opportunities, accounts, contacts, marketing lists, sales collateral, campaigns, quotes, orders, and invoices Improve customer service by integrating schedules, cases, contacts, product/service information, and more Build powerful automated workflows that streamline key sales tasks and liberate salespeople for more effective selling Efficiently administer and secure any Dynamics CRM implementation Drive greater value by integrating Dynamics CRM with Microsoft Office productivity tools Customize and extend Dynamics CRM using Visual Studio, .NET, and custom plug-ins and add-ons ON THE WEB: Download all of this book’s examples and source code at informit.com/title/9780672329708

Success with Microsoft Dynamics CRM 4.0

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Author :
Publisher : Apress
ISBN 13 : 1430216050
Total Pages : 248 pages
Book Rating : 4.4/5 (32 download)

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Book Synopsis Success with Microsoft Dynamics CRM 4.0 by : Aaron Yetter

Download or read book Success with Microsoft Dynamics CRM 4.0 written by Aaron Yetter and published by Apress. This book was released on 2009-01-31 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: Success with Microsoft Dynamics CRM 4.0: Implementing Customer Relationship Management is aimed at readers who are interested in understanding how to successfully implement Microsoft Dynamics CRM 4.0 within their projects. It is intended as an implementation roadmap for the business and technical representatives leading or engaged in a project. The book covers the capabilities of Microsoft Dynamics CRM, both in the traditional functional areas of sales, marketing, and service and as an applications framework for XRM deployments. The book demonstrates CRM best practices for design, configuration, and development. Through real–world solutions and exercises, you will be given the confidence and expertise to deliver an implementation that provides long–term success for your organization.

Microsoft Crm 4.0 User Handbook

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Author :
Publisher : Lulu.com
ISBN 13 : 0955685907
Total Pages : 120 pages
Book Rating : 4.9/5 (556 download)

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Book Synopsis Microsoft Crm 4.0 User Handbook by : Stamati Crook

Download or read book Microsoft Crm 4.0 User Handbook written by Stamati Crook and published by Lulu.com. This book was released on 2008-08-01 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Microsoft CRM 4.0 User Handbook is for people using and evaluating Microsoft CRM. A lot of ground is covered with an emphasis on providing a full and concise summary of all the features of CRM rather than a step-by-step guide. You will understand the sales cycle, how to run a marketing campaign, and how to schedule appointments and service activities. The user interface is explored in full detail, both from a web browser and from the Outlook client for CRM, and you will learn how to run a mail merge to Word and export to Excel. Customisation and workflow features are covered from a user point of view and we do not discuss installation or programming issues (although the author is a programmer). Readers will want to have this book nearby as they explore Microsoft CRM and will keep it handy on their bookshelf as they begin to use CRM to it's full potential.

Microsoft Dynamics CRM 4 For Dummies

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118052609
Total Pages : 432 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Microsoft Dynamics CRM 4 For Dummies by : Joel Scott

Download or read book Microsoft Dynamics CRM 4 For Dummies written by Joel Scott and published by John Wiley & Sons. This book was released on 2011-02-10 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer relationship management, or CRM, is certainly a hot topic in business today. If you have a small or medium-sized business, chances are you’re already aware of all it can do for you. But with so many options and so much to think about, how do you get a CRM system in place with a minimum of hassle? Well, Microsoft Dynamics CRM 4 For Dummies is a great place to start! Written by veteran CRM experts Joel Scott and David Lee, this friendly guide will have you understanding and using Microsoft’s CRM solution in a jiffy. Whether you’re considering a CRM system for the first time or you’ve decided to switch from another system to Microsoft Dynamics CRM, this book will make it easy to: Maintain and manage all your customer information Personalize Microsoft CRM to work for your business Set up CRM to support sales, marketing, and customer service Use the Outlook client Manage territories and business units Create and manage activities Generate quotes and invoices Implement and manage a marketing campaign Work with contracts, and much more Microsoft Dynamics CRM 4 For Dummies is packed with information on the latest version, It will help you get a unified view of your customer information and interactions through integrated sales, marketing, and customer service features. And that, as every business owner knows, is important to improving your bottom line!

Programming Microsoft Dynamics CRM 4.0

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Author :
Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (317 download)

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Book Synopsis Programming Microsoft Dynamics CRM 4.0 by : Jim Steger

Download or read book Programming Microsoft Dynamics CRM 4.0 written by Jim Steger and published by . This book was released on 2005* with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Microsoft Dynamics CRM 2011 Administration Bible

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118029216
Total Pages : 819 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Microsoft Dynamics CRM 2011 Administration Bible by : Matthew Wittemann

Download or read book Microsoft Dynamics CRM 2011 Administration Bible written by Matthew Wittemann and published by John Wiley & Sons. This book was released on 2011-01-06 with total page 819 pages. Available in PDF, EPUB and Kindle. Book excerpt: An in-depth, expert guide to Microsoft Dynamics CRM 2011 from Microsoft CRM experts! What better way to learn how to administer Dynamics CRM 2011 than from two Microsoft CRM experts? This in-depth Bible is packed with expert guidance on the latest version of Microsoft’s hot CRM product. Whether you’re new to Dynamics CRM or upgrading from an earlier version, you’ll get thoroughly up to speed on everything from the basics to new features and more. Brings you up to speed on Microsoft Dynamics CRM 2011, the latest version of Microsoft’s fast-growing customer relationship management software Shows you how to get the most out of the application, including configuration and customization, integrating with Microsoft Office, and automating business processes Features step-by-step instruction and in-depth coverage of all essential topics; you’ll want to keep this information-packed book at your desk as a practical reference If you want to master Microsoft Dynamics CRM 2011 for your business contacts, this is the book you need to succeed

Microsoft Dynamics CRM API Development for Online and On-Premise Environments

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Author :
Publisher : Apress
ISBN 13 : 1430263466
Total Pages : 84 pages
Book Rating : 4.4/5 (32 download)

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Book Synopsis Microsoft Dynamics CRM API Development for Online and On-Premise Environments by : Mark Beckner

Download or read book Microsoft Dynamics CRM API Development for Online and On-Premise Environments written by Mark Beckner and published by Apress. This book was released on 2013-09-30 with total page 84 pages. Available in PDF, EPUB and Kindle. Book excerpt: Microsoft Dynamics CRM has a robust API that includes web services and an extensive SDK. As you develop CRM Plugins and custom integrations, you will find that there are many complexities and challenges associated with successfully interacting with this API. In order to ensure that you have all of the tools necessary to achieve success with CRM development, Microsoft Dynamics CRM 2011 API Development presents the essential aspects of API development including plugin development and registration. In addition to Plugins, you will work through building out several integrations that work with both the SDK and the Web Service layer. You will also build a C# application that creates records within CRM using the API, work with Scribe Online for integration and migration, design reports that read data from CRM using FetchXML, and interact with the OData REST service using JScript. Once you’ve worked through the various topics presented, you will find that you will have the advanced skills required for working with CRM 2011 Online and On Premises. Foreword by Ismail Nalwala, Principal, IOTAP. What you’ll learn Learn to develop, test, and deploy CRM Plugins Create custom integrations using the CRM API Create applications that interface with the SDK and CRM Web Services Use JScript to read and write data using the OData REST service Design SSRS reports that interact with CRM using FetchXML Who this book is for Experienced Microsoft Dynamics CRM developers new to version 2011, and all CRM developers new to Microsoft Dynamics CRM. Also for C# developers wanting to learn Microsoft Dynamics CRM. Table of Contents Plugins and Workflow Activities External .NET Applications Integration and Migration JScript and the REST Endpoint API Reporting

Mastering Microsoft Forefront UAG 2010 Customization

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Author :
Publisher : Packt Publishing Ltd
ISBN 13 : 1849685398
Total Pages : 252 pages
Book Rating : 4.8/5 (496 download)

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Book Synopsis Mastering Microsoft Forefront UAG 2010 Customization by : Erez Ben-Ari

Download or read book Mastering Microsoft Forefront UAG 2010 Customization written by Erez Ben-Ari and published by Packt Publishing Ltd. This book was released on 2012-02-16 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Mastering Microsoft Forefront UAG 2010 Customization" is a hands-on guide with step-by-step instructions for enhancing the functionality of UAG through customization. Each topic details one key aspect of functionality and the operative mechanism behind it, and suggests functionality that can be achieved with customization, along with helpful code samples. Whether you are a seasoned UAG consultant, deployment and support engineer or a UAG customer, this book is for you. Consultants will be able to enhance the services you can provide for UAG customization, while the book helps customers to achieve tasks that have been restricted to the realm of expert consultants until now. You should have a strofng understanding of the regular functionality of UAG, as well as a solid background in web development (ASP, HTML, CSS and JavaScript) for this book to take you to the next level.

Mastering Microsoft Dynamics 365 Implementations

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119789338
Total Pages : 556 pages
Book Rating : 4.1/5 (197 download)

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Book Synopsis Mastering Microsoft Dynamics 365 Implementations by : Eric Newell

Download or read book Mastering Microsoft Dynamics 365 Implementations written by Eric Newell and published by John Wiley & Sons. This book was released on 2021-04-27 with total page 556 pages. Available in PDF, EPUB and Kindle. Book excerpt: Confidently shepherd your organization’s implementation of Microsoft Dynamics 365 to a successful conclusion In Mastering Microsoft Dynamics 365 Implementations, accomplished executive, project manager, and author Eric Newell delivers a holistic, step-by-step reference to implementing Microsoft’s cloud-based ERP and CRM business applications. You’ll find the detailed and concrete instructions you need to take your implementation project all the way to the finish line, on-time, and on-budget. You’ll learn: The precise steps to take, in the correct order, to bring your Dynamics 365 implementation to life What to do before you begin the project, including identifying stakeholders and building your business case How to deal with a change management throughout the lifecycle of your project How to manage conference room pilots (CRPs) and what to expect during the sessions Perfect for CIOs, technology VPs, CFOs, Operations leaders, application directors, business analysts, ERP/CRM specialists, and project managers, Mastering Microsoft Dynamics 365 Implementations is an indispensable and practical reference for guiding your real-world Dynamics 365 implementation from planning to completion.

Sams Teach Yourself Microsoft Dynamics CRM 2011 in 24 Hours

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Author :
Publisher : Sams Publishing
ISBN 13 : 0672335379
Total Pages : 517 pages
Book Rating : 4.6/5 (723 download)

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Book Synopsis Sams Teach Yourself Microsoft Dynamics CRM 2011 in 24 Hours by : Anne Stanton

Download or read book Sams Teach Yourself Microsoft Dynamics CRM 2011 in 24 Hours written by Anne Stanton and published by Sams Publishing. This book was released on 2012 with total page 517 pages. Available in PDF, EPUB and Kindle. Book excerpt: This title explains how the core Dynamics CRM 2011 fits in today's organizations and explains everything users and managers need to make the most of it.