Measuring Quality Of Effort

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Measuring the Quality of Health Care

Author : The National Roundtable on Health Care Quality
Publisher : National Academies Press
ISBN 13 : 0309570689
Total Pages : 42 pages
Book Rating : 4.3/5 (95 download)

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Book Synopsis Measuring the Quality of Health Care by : The National Roundtable on Health Care Quality

Download or read book Measuring the Quality of Health Care written by The National Roundtable on Health Care Quality and published by National Academies Press. This book was released on 1999-02-23 with total page 42 pages. Available in PDF, EPUB and Kindle. Book excerpt: The National Roundtable on Health Care Quality was established in 1995 by the Institute of Medicine. The Roundtable consists of experts formally appointed through procedures of the National Research Council (NRC) who represent both public and private-sector perspectives and appropriate areas of substantive expertise (not organizations). From the public sector, heads of appropriate Federal agencies serve. It offers a unique, nonadversarial environment to explore ongoing rapid changes in the medical marketplace and the implications of these changes for the quality of health and health care in this nation. The Roundtable has a liaison panel focused on quality of care in managed care organizations. The Roundtable convenes nationally prominent representatives of the private and public sector (regional, state and federal), academia, patients, and the health media to analyze unfolding issues concerning quality, to hold workshops and commission papers on significant topics, and when appropriate, to produce periodic statements for the nation on quality of care matters. By providing a structured opportunity for regular communication and interaction, the Roundtable fosters candid discussion among individuals who represent various sides of a given issue.

Patient-Reported Outcomes in Performance Measurement

Author : David Cella
Publisher : RTI Press
ISBN 13 : 193483114X
Total Pages : 97 pages
Book Rating : 4.9/5 (348 download)

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Book Synopsis Patient-Reported Outcomes in Performance Measurement by : David Cella

Download or read book Patient-Reported Outcomes in Performance Measurement written by David Cella and published by RTI Press. This book was released on 2015-09-17 with total page 97 pages. Available in PDF, EPUB and Kindle. Book excerpt: Patient-reported outcomes (PROs) are measures of how patients feel or what they are able to do in the context of their health status; PROs are reports, usually on questionnaires, about a patient's health conditions, health behaviors, or experiences with health care that individuals report directly, without modification of responses by clinicians or others; thus, they directly reflect the voice of the patient. PROs cover domains such as physical health, mental and emotional health, functioning, symptoms and symptom burden, and health behaviors. They are relevant for many activities: helping patients and their clinicians make informed decisions about health care, monitoring the progress of care, setting policies for coverage and reimbursement of health services, improving the quality of health care services, and tracking or reporting on the performance of health care delivery organizations. We address the major methodological issues related to choosing, administering, and using PROs for these purposes, particularly in clinical practice settings. We include a framework for best practices in selecting PROs, focusing on choosing appropriate methods and modes for administering PRO measures to accommodate patients with diverse linguistic, cultural, educational, and functional skills, understanding measures developed through both classic and modern test theory, and addressing complex issues relating to scoring and analyzing PRO data.

Improving Healthcare Quality in Europe Characteristics, Effectiveness and Implementation of Different Strategies

Author : OECD
Publisher : OECD Publishing
ISBN 13 : 9264805907
Total Pages : 447 pages
Book Rating : 4.2/5 (648 download)

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Book Synopsis Improving Healthcare Quality in Europe Characteristics, Effectiveness and Implementation of Different Strategies by : OECD

Download or read book Improving Healthcare Quality in Europe Characteristics, Effectiveness and Implementation of Different Strategies written by OECD and published by OECD Publishing. This book was released on 2019-10-17 with total page 447 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume, developed by the Observatory together with OECD, provides an overall conceptual framework for understanding and applying strategies aimed at improving quality of care. Crucially, it summarizes available evidence on different quality strategies and provides recommendations for their implementation. This book is intended to help policy-makers to understand concepts of quality and to support them to evaluate single strategies and combinations of strategies.

Overview: MELQO

Author : UNESCO
Publisher : UNESCO Publishing
ISBN 13 : 9231002201
Total Pages : 99 pages
Book Rating : 4.2/5 (31 download)

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Book Synopsis Overview: MELQO by : UNESCO

Download or read book Overview: MELQO written by UNESCO and published by UNESCO Publishing. This book was released on 2017-08-14 with total page 99 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Measuring Early Learning Quality and Outcomes (MELQO) initiative began in 2014 as part of the global emphasis on early childhood development (ECD). Led by UNESCO, the World Bank, the Center for Universal Education at the Brookings Institution and UNICEF, the initiative aims to promote feasible, accurate and useful measurement of childrenâs development and learning at the start of primary school, and of the quality of their pre-primary learning environments. Items are designed for children between the ages of 4 and 6 years. Following the premise that many existing tools include similar items, the leading organizationsâ core team worked with a consortium of experts, non-governmental organizations (NGOs) and multilaterals to build upon current measurement tools to create a common set of items organized into modules for measuring: 1) early childhood development and learning, and 2) the quality of pre-primary learning environments. The MELQO core team and experts also collaborated to outline a process for context-specific adaptation of the measurement modules resulting from lessons learned from field-testing in several countries in 2015 and 2016. The modules are designed to be implemented at scale, with an emphasis on feasibility for low- and middle-income countries (LMICs). A key question addressed by MELQO was the balance between a global tool suitable for use everywhere, and local priorities and goals for childrenâs development. [Introduction, ed]

Measuring Quality

Author : Roswitha Poll
Publisher : München [Germany] : K.G. Saur
ISBN 13 :
Total Pages : 180 pages
Book Rating : 4.:/5 (41 download)

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Book Synopsis Measuring Quality by : Roswitha Poll

Download or read book Measuring Quality written by Roswitha Poll and published by München [Germany] : K.G. Saur. This book was released on 1996 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: The International Federation of Library Associations and Institutions (IFLA) is the leading international body representing the interests of library and information services and their users. It is the global voice of the information profession. The series IFLA Publications deals with many of the means through which libraries, information centres, and information professionals worldwide can formulate their goals, exert their influence as a group, protect their interests, and find solutions to global problems.

Measures of Health Literacy

Author : Institute of Medicine
Publisher : National Academies Press
ISBN 13 : 0309139805
Total Pages : 142 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Measures of Health Literacy by : Institute of Medicine

Download or read book Measures of Health Literacy written by Institute of Medicine and published by National Academies Press. This book was released on 2009-12-30 with total page 142 pages. Available in PDF, EPUB and Kindle. Book excerpt: Health literacy-the ability for individuals to obtain, process, and understand basic health information and services to facilitate appropriate health decisions-is increasingly recognized as an important facet of health care and health outcomes. Although research on health literacy has grown tremendously in the past decade, there is no widely agreed-upon framework for health literacy as a determinant of health outcomes. Most instruments focus on assessing an individual's health literacy, yet the scope of health literacy reaches far beyond an individual's skills and abilities. Health literacy occurs in the context of the health care system, and therefore measures of health literacy must also assess the demands and complexities of the health care systems with which patients interact. For example, measures are needed to determine how well the system has been organized so that it can be navigated by individuals with different levels of health literacy and how well health organizations are doing at making health information understandable and actionable. To examine what is known about measures of health literacy, the Institute of Medicine convened a workshop. The workshop, summarized in this volume, reviews the current status of measures of health literacy, including those used in the health care setting; discusses possible surrogate measures that might be used to assess health literacy; and explores ways in which health literacy measures can be used to assess patient-centered approaches to care.

Drug courts better DOJ data collection and evaluation efforts needed to measure impact of drug court programs.

Author :
Publisher : DIANE Publishing
ISBN 13 : 1428944516
Total Pages : 84 pages
Book Rating : 4.4/5 (289 download)

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Book Synopsis Drug courts better DOJ data collection and evaluation efforts needed to measure impact of drug court programs. by :

Download or read book Drug courts better DOJ data collection and evaluation efforts needed to measure impact of drug court programs. written by and published by DIANE Publishing. This book was released on 2002 with total page 84 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report responds to your request that we assess the Department of Justices (DOJ) efforts to collect data on the performance and impact of federally funded drug court programs. The main purpose of a drug court program is to use the authority of the court to reduce crime by changing defendants substance abuse behavior. Under this concept, in exchange for the possibility of dismissed charges or reduced sentences, defendants are diverted to drug court programs in various ways and at various stages in the judicial process. Judges generally preside over drug court proceedings; monitor the progress of defendants; and prescribe sanctions and rewards as appropriate in collaboration with prosecutors, defense attorneys, treatment providers, and others. While some basic requirements are set at the federal level, most decisions about how a drug court operates are left to local jurisdictions.

Measuring the Fiscal Capacity and Effort of State and Local Areas

Author : United States. Advisory Commission on Intergovernmental Relations
Publisher :
ISBN 13 :
Total Pages : 236 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Measuring the Fiscal Capacity and Effort of State and Local Areas by : United States. Advisory Commission on Intergovernmental Relations

Download or read book Measuring the Fiscal Capacity and Effort of State and Local Areas written by United States. Advisory Commission on Intergovernmental Relations and published by . This book was released on 1971 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Building and Measuring Community Resilience

Author : National Academies of Sciences, Engineering, and Medicine
Publisher : National Academies Press
ISBN 13 : 0309489725
Total Pages : 153 pages
Book Rating : 4.3/5 (94 download)

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Book Synopsis Building and Measuring Community Resilience by : National Academies of Sciences, Engineering, and Medicine

Download or read book Building and Measuring Community Resilience written by National Academies of Sciences, Engineering, and Medicine and published by National Academies Press. This book was released on 2019-05-26 with total page 153 pages. Available in PDF, EPUB and Kindle. Book excerpt: The frequency and severity of disasters over the last few decades have presented unprecedented challenges for communities across the United States. In 2005, Hurricane Katrina exposed the complexity and breadth of a deadly combination of existing community stressors, aging infrastructure, and a powerful natural hazard. In many ways, the devastation of Hurricane Katrina was a turning point for understanding and managing disasters, as well as related plan making and policy formulation. It brought the phrase "community resilience" into the lexicon of disaster management. Building and Measuring Community Resilience: Actions for Communities and the Gulf Research Program summarizes the existing portfolio of relevant or related resilience measurement efforts and notes gaps and challenges associated with them. It describes how some communities build and measure resilience and offers four key actions that communities could take to build and measure their resilience in order to address gaps identified in current community resilience measurement efforts. This report also provides recommendations to the Gulf Research Program to build and measure resilience in the Gulf of Mexico region.

Crossing the Quality Chasm

Author : Institute of Medicine
Publisher : National Academies Press
ISBN 13 : 0309132967
Total Pages : 359 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Crossing the Quality Chasm by : Institute of Medicine

Download or read book Crossing the Quality Chasm written by Institute of Medicine and published by National Academies Press. This book was released on 2001-07-19 with total page 359 pages. Available in PDF, EPUB and Kindle. Book excerpt: Second in a series of publications from the Institute of Medicine's Quality of Health Care in America project Today's health care providers have more research findings and more technology available to them than ever before. Yet recent reports have raised serious doubts about the quality of health care in America. Crossing the Quality Chasm makes an urgent call for fundamental change to close the quality gap. This book recommends a sweeping redesign of the American health care system and provides overarching principles for specific direction for policymakers, health care leaders, clinicians, regulators, purchasers, and others. In this comprehensive volume the committee offers: A set of performance expectations for the 21st century health care system. A set of 10 new rules to guide patient-clinician relationships. A suggested organizing framework to better align the incentives inherent in payment and accountability with improvements in quality. Key steps to promote evidence-based practice and strengthen clinical information systems. Analyzing health care organizations as complex systems, Crossing the Quality Chasm also documents the causes of the quality gap, identifies current practices that impede quality care, and explores how systems approaches can be used to implement change.

Assessing EPA's Efforts to Measure and Reduce Mercury Pollution from Dentist Offices

Author : United States. Congress. House. Committee on Oversight and Government Reform. Subcommittee on Domestic Policy
Publisher :
ISBN 13 :
Total Pages : 150 pages
Book Rating : 4.:/5 (318 download)

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Book Synopsis Assessing EPA's Efforts to Measure and Reduce Mercury Pollution from Dentist Offices by : United States. Congress. House. Committee on Oversight and Government Reform. Subcommittee on Domestic Policy

Download or read book Assessing EPA's Efforts to Measure and Reduce Mercury Pollution from Dentist Offices written by United States. Congress. House. Committee on Oversight and Government Reform. Subcommittee on Domestic Policy and published by . This book was released on 2011 with total page 150 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Brenner and Rector's The Kidney E-Book

Author : Alan S. L. Yu
Publisher : Elsevier Health Sciences
ISBN 13 : 0323262597
Total Pages : 3585 pages
Book Rating : 4.3/5 (232 download)

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Book Synopsis Brenner and Rector's The Kidney E-Book by : Alan S. L. Yu

Download or read book Brenner and Rector's The Kidney E-Book written by Alan S. L. Yu and published by Elsevier Health Sciences. This book was released on 2015-10-25 with total page 3585 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overcome the toughest clinical challenges in nephrology with Brenner & Rector’s The Kidney -- the most well-known nephrology resource in the world. A diverse team of more than 200 international contributors brings you the latest knowledge and best practices on every front in nephrology worldwide. From basic science and pathophysiology to clinical best practices, Brenner & Rector’s The Kidney is your go-to resource for any stage of your career. Review of the basic science that underpins clinical nephrology, comprehensive selection of the most important bibliographical sources in nephrology, and Board Review-style questions help you prepare for certification or recertification. Coverage of kidney health and disease from pre-conception through fetal and infant health, childhood, adulthood, and into old age. Expanded sections and chapter on global perspective and ethical considerations. Uniform terminology and nomenclature in line with emerging consensus in world kidney community. More than 700 full-color high-quality photographs as well as carefully chosen figures, algorithms, and tables to illustrate essential concepts, nuances of clinical presentation and technique, and decision making provide a visual grasp and better understanding of critical information. Internationally diverse, trusted guidance and perspectives from a team of well-respected global contributors . An editorial team headed by Dr. Skorecki and handpicked by Dr. Brenner ensures the ongoing adherence to previous standards of excellence. All chapters have been extensively updated or entirely rewritten by authorities in their respective fields. The latest clinical information including recent clinical trials, genetic causes of kidney disease, cardiovascular and renal risk prediction in chronic kidney disease, new paradigms in fluid and electrolyte management, and pediatric kidney disease, keep you current with the rapid development of care and research worldwide.

Functional Software Size Measurement Methodology with Effort Estimation and Performance Indication

Author : Jasveer Singh
Publisher : John Wiley & Sons
ISBN 13 : 1119238080
Total Pages : 445 pages
Book Rating : 4.1/5 (192 download)

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Book Synopsis Functional Software Size Measurement Methodology with Effort Estimation and Performance Indication by : Jasveer Singh

Download or read book Functional Software Size Measurement Methodology with Effort Estimation and Performance Indication written by Jasveer Singh and published by John Wiley & Sons. This book was released on 2017-04-10 with total page 445 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presents a new, effective methodology in software size measurement Software size measurement is an extremely important and highly specialized aspect of the software life cycle. It is used for determining the effort and cost estimations for project planning purposes of a software project’s execution, and/or for other costing, charging, and productivity analysis purposes. Many software projects exceed their allocated budget limits because the methodologies currently available lack accuracy. The new software size measurement methodology presented in this book offers a complete procedure that overcomes the deficiencies of the current methodologies, allowing businesses to estimate the size and required effort correctly for all their software projects developed in high level languages. The Functional Software Size Measurement Methodology with Effort Estimation and Performance Indication (FSSM) allows for projects to be completed within the defined budget limits by obtaining accurate estimations. The methodology provides comprehensive and precise measurements of the complete software whereby factual software size determination, development effort estimation, and performance indications are obtained. The approach is elaborate, effective and accurate for software size measurement and development effort estimation, avoiding inaccurate project planning of software projects. Key features: Pinpoints one of the major, originating root causes of erroneous planning by disclosing hidden errors made in software size measurement, and consequently in effort estimates and project planning All the major relevant and important aspects of software size measurement are taken into consideration and clearly presented to the reader Functional Software Size Measurement Methodology with Effort Estimation and Performance Indication is a vital reference for software professionals and Master level students in software engineering. For further information and materials relating to this book, such as FSSM 1.0 Calculations Template for Results Tables and Graphs, containing Calculations, and Results Tables/Graphs for the Mini FSSM Example, please visit the following two accompanying websites: http://booksupport.wiley.com www.fssm.software

Mastering Software Quality Assurance

Author : Murali Chemuturi
Publisher : J. Ross Publishing
ISBN 13 : 1604270322
Total Pages : 377 pages
Book Rating : 4.6/5 (42 download)

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Book Synopsis Mastering Software Quality Assurance by : Murali Chemuturi

Download or read book Mastering Software Quality Assurance written by Murali Chemuturi and published by J. Ross Publishing. This book was released on 2010-09-15 with total page 377 pages. Available in PDF, EPUB and Kindle. Book excerpt: This comprehensive reference on software development quality assurance addresses all four dimensions of quality: specifications, design, construction and conformance. It focuses on quality from both the micro and macro view. From a micro view, it details the aspect of building-in quality at the component level to help ensure that the overall deliverable has ingrained quality. From a macro view, it addresses the organizational level activities that provide an environment conducive to fostering quality in the deliverables as well as developing a culture focused on quality in the organization. Mastering Software Quality Assurance also explores a process driven approach to quality, and provides the information and guidance needed for implementing a process quality model in your organization. It includes best practices and valuable tools and techniques for software developers.Key Features • Provides a comprehensive, inclusive view of software quality • Tackles the four dimensions of quality as applicable to software development organizations • Offers unique insights into achieving quality at the component level • Deals comprehensively with all aspects of measuring software quality • Explores process quality from the standpoint of implementation rather than from the appraiser/assessor point of view • Delivers a bird's eye view of the ISO and CMMI models, and describes necessary steps for attaining conformance to those models

The Effortless Experience

Author : Matthew Dixon
Publisher : Penguin
ISBN 13 : 0698137582
Total Pages : 258 pages
Book Rating : 4.6/5 (981 download)

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Book Synopsis The Effortless Experience by : Matthew Dixon

Download or read book The Effortless Experience written by Matthew Dixon and published by Penguin. This book was released on 2013-09-12 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everyone knows that the best way to create customer loyalty is with service so good, so over the top, that it surprises and delights. But what if everyone is wrong? In their acclaimed bestseller The Challenger Sale, Matthew Dixon and his colleagues at CEB busted many longstanding myths about sales. Now they’ve turned their research and analysis to a new vital business subject—customer loyalty—with a new book that turns the conventional wisdom on its head. The idea that companies must delight customers by exceeding service expectations is so entrenched that managers rarely even question it. They devote untold time, energy, and resources to trying to dazzle people and inspire their undying loyalty. Yet CEB’s careful research over five years and tens of thousands of respondents proves that the “dazzle factor” is wildly overrated—it simply doesn’t predict repeat sales, share of wallet, or positive wordof-mouth. The reality: Loyalty is driven by how well a company delivers on its basic promises and solves day-to-day problems, not on how spectacular its service experience might be. Most customers don’t want to be “wowed”; they want an effortless experience. And they are far more likely to punish you for bad service than to reward you for good service. If you put on your customer hat rather than your manager or marketer hat, this makes a lot of sense. What do you really want from your cable company, a free month of HBO when it screws up or a fast, painless restoration of your connection? What about your bank—do you want free cookies and a cheerful smile, even a personal relationship with your teller? Or just a quick in-and-out transaction and an easy way to get a refund when it accidentally overcharges on fees? The Effortless Experience takes readers on a fascinating journey deep inside the customer experience to reveal what really makes customers loyal—and disloyal. The authors lay out the four key pillars of a low-effort customer experience, along the way delivering robust data, shocking insights and profiles of companies that are already using the principles revealed by CEB’s research, with great results. And they include many tools and templates you can start applying right away to improve service, reduce costs, decrease customer churn, and ultimately generate the elusive loyalty that the “dazzle factor” fails to deliver. The rewards are there for the taking, and the pathway to achieving them is now clearly marked.

A Scale for the Measurement of Quality in English Composition by Young People

Author : Milo Burdette Hillegas
Publisher :
ISBN 13 :
Total Pages : 68 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis A Scale for the Measurement of Quality in English Composition by Young People by : Milo Burdette Hillegas

Download or read book A Scale for the Measurement of Quality in English Composition by Young People written by Milo Burdette Hillegas and published by . This book was released on 1913 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Patient Safety and Quality

Author : Ronda Hughes
Publisher : Department of Health and Human Services
ISBN 13 :
Total Pages : 592 pages
Book Rating : 4.:/5 (318 download)

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Book Synopsis Patient Safety and Quality by : Ronda Hughes

Download or read book Patient Safety and Quality written by Ronda Hughes and published by Department of Health and Human Services. This book was released on 2008 with total page 592 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Nurses play a vital role in improving the safety and quality of patient car -- not only in the hospital or ambulatory treatment facility, but also of community-based care and the care performed by family members. Nurses need know what proven techniques and interventions they can use to enhance patient outcomes. To address this need, the Agency for Healthcare Research and Quality (AHRQ), with additional funding from the Robert Wood Johnson Foundation, has prepared this comprehensive, 1,400-page, handbook for nurses on patient safety and quality -- Patient Safety and Quality: An Evidence-Based Handbook for Nurses. (AHRQ Publication No. 08-0043)." - online AHRQ blurb, http://www.ahrq.gov/qual/nurseshdbk/