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Author :
Publisher :
ISBN 13 :
Total Pages : 32 pages
Book Rating : 4.3/5 (91 download)
Download or read book Measuring Patient Satisfaction in the Dental Practice written by and published by . This book was released on 1993 with total page 32 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Adam McWethy
Publisher : Lulu.com
ISBN 13 : 1483471063
Total Pages : 134 pages
Book Rating : 4.4/5 (834 download)
Download or read book Case Acceptance in the Modern Dental Practice: Break Down Barriers, Increase Referrals and Boost Patient Satisfaction written by Adam McWethy and published by Lulu.com. This book was released on 2017-10-20 with total page 134 pages. Available in PDF, EPUB and Kindle. Book excerpt: Case Acceptance in the Modern Dental Practice focuses on that very issue and clearly outlines a number of scenarios to help you break down barriers through effectively communicating the value of dentistry with each patient. Each individual that sits in your chair will require a unique style of communication, and this is predicated on far more than the patient's personality. You have to know your patient and the many factors involved that may make a successful interaction harder to achieve. The findings and insights in this book - based on Dr. Frank Spear's real-world experience and Adam McWethy's extensive patient-focused research - will become your key to better understanding your patients in your mission to unlock greater case acceptance, improve practice growth and increase profitability.
Author : Kenneth J. Sievers
Publisher :
ISBN 13 :
Total Pages : 124 pages
Book Rating : 4.:/5 (352 download)
Download or read book Analysis of Cultural Differences in Patient Satisfaction when Receiving Dental Care written by Kenneth J. Sievers and published by . This book was released on 1996 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Lisa A. Kinderman
Publisher :
ISBN 13 :
Total Pages : 130 pages
Book Rating : 4.:/5 (27 download)
Download or read book Dental Patient Satisfaction in a Hospital Ambulatory Care Dental Department written by Lisa A. Kinderman and published by . This book was released on 1991 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Allyson Ross Davies
Publisher :
ISBN 13 :
Total Pages : 116 pages
Book Rating : 4.3/5 (91 download)
Download or read book Development of a Dental Satisfaction Questionnaire for the Health Insurance Experiment written by Allyson Ross Davies and published by . This book was released on 1982 with total page 116 pages. Available in PDF, EPUB and Kindle. Book excerpt: Describes the development of a Dental Satisfaction Questionnaire (DSQ) for use in the Health Insurance Experiment (HIE) and evaluates, against standard psychometric criteria, how well the DSQ met the goals outlined for its development and usefulness to the HIE. Scaling analyses resulted in construction of nine dental satisfaction measures: Access, Availability/Convenience, Cost, Pain Management, Quality, Continuity, General Satisfaction, Access Total, and an overall Dental Satisfaction Index. Results support scale reliability and validity, and use of the DSQ in general population studies that tap patients' opinions about dental care. The report provides scale scoring rules, and suggests areas for further research on the dental satisfaction concept and on the distinction between dental and medical satisfaction.
Author : G.G. Kent
Publisher : Butterworth-Heinemann
ISBN 13 : 1483141195
Total Pages : 185 pages
Book Rating : 4.4/5 (831 download)
Download or read book The Psychology of Dental Care written by G.G. Kent and published by Butterworth-Heinemann. This book was released on 2013-10-22 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Psychology of Dental Care, Second Edition provides information pertinent to the sociological aspects of dentistry. This book discusses the needs of patients who require particular forms of care, thereby helping the general dental practitioner to deal with nervous patients and enhance communication skills. Organized into seven chapters, this edition begins with an overview of some of the problems that dentists encounter in managing patients. This text then explains the importance of preventive care in oral health, which includes both educational and motivational approaches. Other chapters provide suggestions for designing a preventive program that can be adapted for the use of individual patients. This book discusses as well the various ways of measuring pain, which is important for the understanding of psychological approaches to pain relief. The final chapter deals with the dentist's attitudes, behavior, and personality that are important for the understanding of dental care. This book is a valuable resource for dentists and psychologists.
Author : Ulrich Schmitz
Publisher : GRIN Verlag
ISBN 13 : 3668931887
Total Pages : 21 pages
Book Rating : 4.6/5 (689 download)
Download or read book Challenges of measuring dental service quality written by Ulrich Schmitz and published by GRIN Verlag. This book was released on 2019-05-03 with total page 21 pages. Available in PDF, EPUB and Kindle. Book excerpt: Academic Paper from the year 2018 in the subject Medicine - Dentistry, grade: 82, Manchester Metropolitan University Business School, language: English, abstract: This report presents different methods for measuring the service quality in dental health offices. The aim of this report is to show typical difficulties in measuring service quality in healthcare services and to discuss potential approaches offered by science to meet these challenges. The area of "General Dentistry" is chosen as an example for the complexity of services. The first part of this report gives an overview about the terms service, quality and service quality. The second part looks at different challenges in measuring the quality from two sides: from the perspective of the service provider, the dentist and the team, as well as from the perspective of the service recipient, the patient and the healthcare insurance company. The third part contains a discussion of methods to measure quality, paying special attention to SERVQUAL.
Author : Ike H. Rahimi DMD
Publisher :
ISBN 13 : 9781080385362
Total Pages : 90 pages
Book Rating : 4.3/5 (853 download)
Download or read book The Patient Experience written by Ike H. Rahimi DMD and published by . This book was released on 2019-10-21 with total page 90 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to give an amazing patient care from the patient's point of view. If you own or run a dental practice, there are many helpful guides and ways of delivering the "wow" factor. Let's face it, running a dental office is very challenging and we must stay on our toes at all times so our business does not fall behind times. Patients more and more expect great customer service and the dental practices that deliver this, will stay ahead of the pack.
Author : American Dental Association
Publisher : American Dental Association
ISBN 13 : 1684470005
Total Pages : 88 pages
Book Rating : 4.6/5 (844 download)
Download or read book Managing Patients: The Patient Experience Guidelines for Pratctice Success written by American Dental Association and published by American Dental Association. This book was released on 2016-04-12 with total page 88 pages. Available in PDF, EPUB and Kindle. Book excerpt: Proven techniques for providing an outstanding dental patient experience. Covers informed consent, referrals, patient reactivation and retention, and patient dismissal.
Author : J. Anne Wells
Publisher :
ISBN 13 :
Total Pages : 294 pages
Book Rating : 4.3/5 (91 download)
Download or read book Predictors of Job Satisfaction in Dentistry written by J. Anne Wells and published by . This book was released on 1998 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Thomas D. Gotowka
Publisher :
ISBN 13 :
Total Pages : 218 pages
Book Rating : 4.:/5 (255 download)
Download or read book Quality Assessment of Dental Care written by Thomas D. Gotowka and published by . This book was released on 1982 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Philip Newsome
Publisher :
ISBN 13 :
Total Pages : 90 pages
Book Rating : 4.3/5 (91 download)
Download or read book The Patient-centred Dental Practice written by Philip Newsome and published by . This book was released on 2001 with total page 90 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Mark D. Wernstrom
Publisher :
ISBN 13 :
Total Pages : 144 pages
Book Rating : 4.:/5 (224 download)
Download or read book The Effects of Waiting Time on Dental Patient Satisfaction written by Mark D. Wernstrom and published by . This book was released on 1990 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Aminul Haque
Publisher : LAP Lambert Academic Publishing
ISBN 13 : 9783659362804
Total Pages : 68 pages
Book Rating : 4.3/5 (628 download)
Download or read book Patient Satisfaction Study in Dental Setup written by Aminul Haque and published by LAP Lambert Academic Publishing. This book was released on 2013 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a primary study of Dental Patient satisfaction through simple graphical and elaborate analysis.I have tried to present in a nutshell 'The Indian scenario of the health sector as a whole and dentistry in particular through secondary data research'. The study is carried out in Dr Ziauddin Ahmed Dental College and Hospital in Aligarh Muslim University, Aligarh, UP in India. There are a lots of bare facts that poke some big questions towards the unorganized health sector in India and the need of proper infrastructure and policy development becomes inevitable where managers have a greater role to play
Author : Anuja Shah
Publisher :
ISBN 13 :
Total Pages : 390 pages
Book Rating : 4.:/5 (576 download)
Download or read book Patient Satisfaction and Quality Customer Service Training Manual for Associates Working in a Dental Clinic written by Anuja Shah and published by . This book was released on 2004 with total page 390 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Chak-Yan Yvette Jasmine Yeung
Publisher :
ISBN 13 : 9781361223604
Total Pages : pages
Book Rating : 4.2/5 (236 download)
Download or read book Patient Satisfaction, and Behaviours of Dental Service Consumers and Providers Under Two Fee-Paying Systems written by Chak-Yan Yvette Jasmine Yeung and published by . This book was released on 2017-01-26 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Palwasha Khan
Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (133 download)
Download or read book Patient Satisfaction with Dental Services Provided by Dental Students written by Palwasha Khan and published by . This book was released on 2019 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Patient satisfaction is important in dental care, and has implications for evaluating services, particularly as quality indicator. A cross-sectional study aimed to assess patient satisfaction with services delivered by dental students at the University of Toronto, and to explore differences in satisfaction by personal and demographic characteristics of patients. Data were collected using the Dental Satisfaction Questionnaire (DSQ). Mean differences in satisfaction were explored across the subscales of pain, quality, access and overall DSQ using t-tests and ANOVA. A mean DSQ score of 3.9/5.0 was observed, indicating a generally high level of satisfaction (n=389). Some subscales exhibited differences by gender, education, self-perceived oral health, ethnicity and treatment expectations. Males with less education, those with poor oral health, and ethnic minority groups reported lower satisfaction (p.
