Measuring Business Performance

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Measuring Performance for Business Results

Author : M. Zairi
Publisher : Springer Science & Business Media
ISBN 13 : 9401113025
Total Pages : 322 pages
Book Rating : 4.4/5 (11 download)

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Book Synopsis Measuring Performance for Business Results by : M. Zairi

Download or read book Measuring Performance for Business Results written by M. Zairi and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: Financial measures have traditionally been the cornerstone of the perform ance measurement system. In recent years, there has been a shift from treating financial figures as the foundation for performance measurement to treating them as one among a broader set of potential financial measures. Changes in cost structures and the manufacturing and competi tive environment have been responsible for the change of emphasis. In today's worldwide competitive environment companies are compet ing in terms of product quality, delivery, reliability, after-sales service and customer satisfaction. None of these variables are measured by traditional financial measures, despite the fact that they represent the major goals of world-class manufacturing companies. By focusing mainly on financial variables there is a danger that the performance reporting system will motivate managers to focus exclusively on cost reduction and short-term profitability and ignore many of the critical factors that determine long-term business success. The key to success, in today's global economy, is total customer satisfaction. To achieve this, companies must develop performance measures that drive employees to control processes that satisfy customer expectations. In particular, performance measures should provide process-level information that motivates employees to achieve the responsiveness and flexibility that companies require to compete on a global basis. Responsiveness is achieved by building relationships that lead to satisfied customers, suppliers and employees. Flexibility is achieved by reducing output variation in proceSfes; for example, the reduction of lead times and delays are both necessary for sustained competitive excellence and long-term profitability.

Business Performance Measurement

Author : Andy Neely
Publisher : Cambridge University Press
ISBN 13 : 9780521803427
Total Pages : 386 pages
Book Rating : 4.8/5 (34 download)

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Book Synopsis Business Performance Measurement by : Andy Neely

Download or read book Business Performance Measurement written by Andy Neely and published by Cambridge University Press. This book was released on 2002-03-07 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: A multidisciplinary book on performance measurement that will appeal to students, researchers and managers.

Measuring Business Performance

Author : Michael Broadbent
Publisher : Kogan Page Publishers
ISBN 13 : 9780749430559
Total Pages : 132 pages
Book Rating : 4.4/5 (35 download)

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Book Synopsis Measuring Business Performance by : Michael Broadbent

Download or read book Measuring Business Performance written by Michael Broadbent and published by Kogan Page Publishers. This book was released on 1999 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: The techniques surrounding performance management continue to evolve at a rapid pace and this book highlights developments so far. It reflects the changing nature of modern organizations by viewing the performance of the business as a whole, rather than focusing on individual aspects of the system.

Harvard Business Review on Measuring Corporate Performance

Author : Robert G. Eccles
Publisher :
ISBN 13 : 9780875848822
Total Pages : 229 pages
Book Rating : 4.8/5 (488 download)

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Book Synopsis Harvard Business Review on Measuring Corporate Performance by : Robert G. Eccles

Download or read book Harvard Business Review on Measuring Corporate Performance written by Robert G. Eccles and published by . This book was released on 1998 with total page 229 pages. Available in PDF, EPUB and Kindle. Book excerpt: Eight essays by experts in the field explore the measurement of intangible assets and the effect of those assets' performance upon a corporation's strategic planning process

Measuring Business Performance

Author : Andy Neely
Publisher : Economist Books
ISBN 13 : 9781861973801
Total Pages : 256 pages
Book Rating : 4.9/5 (738 download)

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Book Synopsis Measuring Business Performance by : Andy Neely

Download or read book Measuring Business Performance written by Andy Neely and published by Economist Books. This book was released on 2001-11 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to--and when to-measure business performance is a global management issue. This guide illustrates how different businesses use various types of measurements and goes into detail about the roles different types of metrics fulfill. Crucially, it presents a framework for guiding organizational thinking about quantifying and evaluating business performance.

Business Performance Measurement and Management

Author : Paolo Taticchi
Publisher : Springer Science & Business Media
ISBN 13 : 3642048005
Total Pages : 376 pages
Book Rating : 4.6/5 (42 download)

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Book Synopsis Business Performance Measurement and Management by : Paolo Taticchi

Download or read book Business Performance Measurement and Management written by Paolo Taticchi and published by Springer Science & Business Media. This book was released on 2010-01-22 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: Measuring and managing the performance of a business is one of the most genuine desires of management. Balanced scorecard, the performance prism and activity-based management are the most popular frameworks in this setting. Based on the findings of R.G. Eccles’ acclaimed "Performance Measurement Manifesto (1991)" this book introduces new contexts and themes of application and presents emerging research areas related to business performance measurement and management, e.g. SMEs and sustainability. As a result of the 1st International Summer School Piero Lunghi on "Perspectives of Business Performance Management" this book is written both for students and academics, as well as for practitioners looking for new, yet proven ways to measure and manage business performance.

Improving Performance

Author : Geary A. Rummler
Publisher : John Wiley & Sons
ISBN 13 : 1118143701
Total Pages : 292 pages
Book Rating : 4.1/5 (181 download)

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Book Synopsis Improving Performance by : Geary A. Rummler

Download or read book Improving Performance written by Geary A. Rummler and published by John Wiley & Sons. This book was released on 2012-12-11 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: Improving Performance is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organization strategy and the individual. Now, in this revised and expanded new edition, Gary Rummler reflects on the key needs of organizations faced with today's challenge of managing change in today's complex world. The book shows how to apply the three levels of performance and link performance to strategy, move from annual programs to sustained performance improvement, redesign processes, overcome the seven deadly sins of performance improvement and much more.

The Data Driven Leader

Author : Jenny Dearborn
Publisher : John Wiley & Sons
ISBN 13 : 111938222X
Total Pages : 272 pages
Book Rating : 4.1/5 (193 download)

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Book Synopsis The Data Driven Leader by : Jenny Dearborn

Download or read book The Data Driven Leader written by Jenny Dearborn and published by John Wiley & Sons. This book was released on 2017-09-29 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Data is your most valuable leadership asset—here's how to use it The Data Driven Leader presents a clear, accessible guide to solving important leadership challenges through human resources-focused and other data analytics. This engaging book shows you how to transform the HR function and overall organizational effectiveness by using data to make decisions grounded in facts vs. opinions, identify root causes behind your company’s thorniest problems and move toward a winning, future-focused business strategy. Realistic and actionable, this book tells the story of a successful sales executive who, after leading an analytics-driven turnaround (in Data Driven, this book’s predecessor), faces a new turnaround challenge as chief human resources officer. Each chapter features insightful commentary and practical notes on the points the story raises, guiding you to put HR analytics into action in your organization. HR and other leaders cannot afford to overlook the power and competitive advantages of data-driven decision-making and strategies. This book reflects the growing trend of CEOs choosing analytics-minded business leaders to head HR, at a time when workplaces everywhere face game-changing forces including automation, robotics and artificial intelligence. It is urgent that human resources leaders embrace analytics, not only to remain professionally relevant but also to help their organizations successfully navigate this digital transformation. HR professionals can and must: Understand essential data science principles and corporate analytics models Identify and execute effective data analytics initiatives Boost HR and company productivity and performance with metrics that matter Shape an analytics-centric culture that generates data driven leaders Most organizations capture and report data, but data is useless without analysis that leads to action. The Data Driven Leader shows you how to use this tremendous asset to lead your organization higher.

Accelerating Performance

Author : Colin Price
Publisher : John Wiley & Sons
ISBN 13 : 1119147492
Total Pages : 352 pages
Book Rating : 4.1/5 (191 download)

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Book Synopsis Accelerating Performance by : Colin Price

Download or read book Accelerating Performance written by Colin Price and published by John Wiley & Sons. This book was released on 2017-01-04 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: Transform your organization into a dynamic catalyst for success Accelerating Performance is not just another “warm and fuzzy” change management book—it's a practical, comprehensive, data-driven action plan for picking up the pace and achieving more. Co-written by one of the authors of Beyond Performance, this book draws on a combination of empirical research and decades of experience advising global companies to show you how to reduce time to value by building and changing momentum more quickly than your competitors. The META framework (short for Mobilize, Execute, and Transform with Agility) offers advice for leading change at four levels: strategy, the organization, teams, and individuals. In addition to step-by-step guidance toward assessment, planning, and implementation, the book offers: A diagnostic tool for leaders, teams, and organizations to assess their starting place, and highlight the specific areas needed to improve the ability to accelerate performance. A detailed look at the factors proven to create drag—and drive—at each of the four levels: strategy, organizations, teams, and individuals. An exploration of the 39 differentiating actions that organizations can combine as dictated by their strategy and context into a winning recipe. A closer look at the practices of 23 “superaccelerators,” a global (and perhaps unexpected) mix of companies that have demonstrated a consistent ability to accelerate performance. A single taste of success is all it takes to spark change, but the hard work of following through requires constant vigilance—and a plan. Learn how to capture that drive, bottle it, and use it to sustain motivation, inspiration, and achievement. Deliver at the highest level, and then turn around and do even better next time. Accelerating Performance gives leaders a step-by-step framework for taking action and transforming their organizations, teams, and even themselves—starting today.

A Guide to Business Performance Measurements

Author : Edwin Whiting
Publisher : Springer
ISBN 13 : 1349074721
Total Pages : 327 pages
Book Rating : 4.3/5 (49 download)

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Book Synopsis A Guide to Business Performance Measurements by : Edwin Whiting

Download or read book A Guide to Business Performance Measurements written by Edwin Whiting and published by Springer. This book was released on 1986-02-21 with total page 327 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everyone in business wants to improve their performance. But how to choose between the bewildering number of ways in which success is measured? Do you choose cash flow, added value, operating ratios? - and what kind of profit measure suits your business? This book provides you with an easy-to-follow guide covering over 50 different measurements. It explains each measure's uses and describes the situations for which it is best suited, giving you the snags and merits.

Performance Dashboards

Author : Wayne W. Eckerson
Publisher : John Wiley & Sons
ISBN 13 : 0471757659
Total Pages : 321 pages
Book Rating : 4.4/5 (717 download)

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Book Synopsis Performance Dashboards by : Wayne W. Eckerson

Download or read book Performance Dashboards written by Wayne W. Eckerson and published by John Wiley & Sons. This book was released on 2005-10-27 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tips, techniques, and trends on how to use dashboard technology to optimize business performance Business performance management is a hot new management discipline that delivers tremendous value when supported by information technology. Through case studies and industry research, this book shows how leading companies are using performance dashboards to execute strategy, optimize business processes, and improve performance. Wayne W. Eckerson (Hingham, MA) is the Director of Research for The Data Warehousing Institute (TDWI), the leading association of business intelligence and data warehousing professionals worldwide that provide high-quality, in-depth education, training, and research. He is a columnist for SearchCIO.com, DM Review, Application Development Trends, the Business Intelligence Journal, and TDWI Case Studies & Solution.

Measure Up!

Author : Richard L. Lynch
Publisher : Vintage
ISBN 13 : 9780749313425
Total Pages : 213 pages
Book Rating : 4.3/5 (134 download)

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Book Synopsis Measure Up! by : Richard L. Lynch

Download or read book Measure Up! written by Richard L. Lynch and published by Vintage. This book was released on 1991 with total page 213 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Measuring and Managing Performance in Organizations

Author : Robert Austin
Publisher : Addison-Wesley
ISBN 13 : 0133488403
Total Pages : 286 pages
Book Rating : 4.1/5 (334 download)

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Book Synopsis Measuring and Managing Performance in Organizations by : Robert Austin

Download or read book Measuring and Managing Performance in Organizations written by Robert Austin and published by Addison-Wesley. This book was released on 2013-07-15 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the digital version of the printed book (Copyright © 1996). Based on an award-winning doctoral thesis at Carnegie Mellon University, Measuring and Managing Performance in Organizations presents a captivating analysis of the perils of performance measurement systems. In the book’s foreword, Peopleware authors Tom DeMarco and Timothy Lister rave, “We believe this is a book that needs to be on the desk of just about anyone who manages anything.” Because people often react with unanticipated sophistication when they are being measured, measurement-based management systems can become dysfunctional, interfering with achievement of intended results. Fortunately, as the author shows, measurement dysfunction follows a pattern that can be identified and avoided. The author’s findings are bolstered by interviews with eight recognized experts in the use of measurement to manage computer software development: David N. Card, of Software Productivity Solutions; Tom DeMarco, of the Atlantic Systems Guild; Capers Jones, of Software Productivity Research; John Musa, of AT&T Bell Laboratories; Daniel J. Paulish, of Siemens Corporate Research; Lawrence H. Putnam, of Quantitative Software Management; E. O. Tilford, Sr., of Fissure; plus the anonymous Expert X. A practical model for analyzing measurement projects solidifies the text–don’t start without it!

Objectives and Key Results

Author : Paul R. Niven
Publisher : John Wiley & Sons
ISBN 13 : 1119252393
Total Pages : 229 pages
Book Rating : 4.1/5 (192 download)

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Book Synopsis Objectives and Key Results by : Paul R. Niven

Download or read book Objectives and Key Results written by Paul R. Niven and published by John Wiley & Sons. This book was released on 2016-09-06 with total page 229 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everything you need to implement Objectives and Key Results (OKRs) effectively Objectives and Key Results is the first full-fledged reference guide on Objectives and Key Results, a critical thinking framework designed to help organizations create value through focus, alignment, and better communication. Written by two leading OKRs consultants and researchers, this book provides a one-stop resource for organizations looking to quantify qualitative goals and ensure each team focuses their efforts to make measureable progress on their most important goals. You’ll learn how OKRs came to be and how leading companies use them every day to help teams and employees stretch their thinking about what’s possible, build their goal-setting muscles and achieve results that reflect their full potential. From the basic framework to a detailed dissection of best practices, this informative guide walks you through real-world implementations to help you get the most out of OKRs. OKRs help employees work together, focus effort, and drive the organization forward. Key results are used to define what it means to achieve broad, qualitative goals, and imperatives like “do it better” are transformed into clear, measureable markers. From the framework’s inception in the 1980s to its popularity in today’s hyper-competitive environment, OKRs make work more engaging and feature frequent feedback cycles that enable workers to see the progress they make at work each and every day. This book shows you everything you need to know to implement OKRs effectively. Understand the basics of OKRs and their day-to-day use Learn how to gain the executive support critical to a successful implementation Maintain an effective program with key assessment tips Tailor the OKRs framework to your organization’s needs Objectives and Key Results is your key resource for designing, planning, implementing, and maintaining your OKRs program for sustainable company-wide success.

Strategy and Performance

Author : Andy Neely
Publisher : Cambridge University Press
ISBN 13 : 9780521750318
Total Pages : 168 pages
Book Rating : 4.7/5 (53 download)

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Book Synopsis Strategy and Performance by : Andy Neely

Download or read book Strategy and Performance written by Andy Neely and published by Cambridge University Press. This book was released on 2002-06-13 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: A guide for managers and manufacturing consultants to developing and implementing performance measurement systems.

Practical Performance Measurement

Author : Stacey Barr
Publisher :
ISBN 13 : 9780992383701
Total Pages : pages
Book Rating : 4.3/5 (837 download)

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Book Synopsis Practical Performance Measurement by : Stacey Barr

Download or read book Practical Performance Measurement written by Stacey Barr and published by . This book was released on 2014 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Measuring Workplace Performance

Author : Michael J. O'Neill
Publisher : CRC Press
ISBN 13 : 1420006134
Total Pages : 372 pages
Book Rating : 4.4/5 (2 download)

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Book Synopsis Measuring Workplace Performance by : Michael J. O'Neill

Download or read book Measuring Workplace Performance written by Michael J. O'Neill and published by CRC Press. This book was released on 2016-04-19 with total page 372 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most Fortune 1000 companies still struggle with workspace planning and design issues. They invest millions of dollars each year with the expectation that new buildings and major renovations will help transform their culture, support innovation, strengthen desired behaviors and increase organizational effectiveness. And let's not forget reducing cos