Suddenly In Charge 3rd Edition

Download Suddenly In Charge 3rd Edition PDF Online Free

Author :
Publisher : Nicholas Brealey
ISBN 13 : 1399816675
Total Pages : 384 pages
Book Rating : 4.3/5 (998 download)

DOWNLOAD NOW!


Book Synopsis Suddenly In Charge 3rd Edition by : Roberta Chinsky Matuson

Download or read book Suddenly In Charge 3rd Edition written by Roberta Chinsky Matuson and published by Nicholas Brealey. This book was released on 2024-04-09 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A lifesaving guide for any new manager!" Marshall Goldsmith As companies reorganize and reengineer, people are finding themselves tossed into management every day with little to no training or preparation. The key to success is managing effectively both up and down the line of the organization. Literally two books in one, Suddenly in Charge provides all of the tools necessary to be successful. Read it in one direction and you'll find all the advice and resources you need to manage down, establish credibility with your team, and lead in a way that builds rapport and garners respect. Flip the book over and you'll find success strategies for managing up, interacting successfully with your bosses and developing strong relationships. This third edition is fully revised and updated for the post-Covid world of work, with new chapters on difficult conversations, how to ask for a raise and actually get it, and weaving in advice and stories to guide readers who are working in a hybrid or remote environments. The new edition of Suddenly in Charge is the playbook for every new leader - both at home and in the office.

Managing Up, Managing Down

Download Managing Up, Managing Down PDF Online Free

Author :
Publisher : Touchstone Books
ISBN 13 :
Total Pages : 232 pages
Book Rating : 4.0/5 ( download)

DOWNLOAD NOW!


Book Synopsis Managing Up, Managing Down by : Mary Ann Allison

Download or read book Managing Up, Managing Down written by Mary Ann Allison and published by Touchstone Books. This book was released on 1986-02-04 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: From Simon & Schuster, Managing Up, Managing Down is Mary Ann Allison and Eric Allison's guide to being a better manager and getting what you want from your boss and your staff. Managing Up, Managing Down explains how to develop better relations with one's boss as well as one's subordinates, and discusses raises, motivation, firings, authority delegation, and business ethics

Managing Up

Download Managing Up PDF Online Free

Author :
Publisher : Currency
ISBN 13 : 0385508824
Total Pages : 240 pages
Book Rating : 4.3/5 (855 download)

DOWNLOAD NOW!


Book Synopsis Managing Up by : Rosanne Badowski

Download or read book Managing Up written by Rosanne Badowski and published by Currency. This book was released on 2003-03-18 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everyone has a boss. And anyone who has aspired to move up the corporate ladder knows that their relationship with those they report to is crucial. In Managing Up Rosanne Badowski offers a straightforward, entertaining, no-holds-barred account of what it takes to make your relationship with your boss work to your advantage, no matter where you stand in the corporate hierarchy. Told through rich, colorful anecdotes about her years spent working with one of the smartest, most demanding and dynamic business leaders of the twentieth century, legendary GE CEO Jack Welch, Badowski reveals the secrets to career success she has gleaned over the years. At heart, it’s about working with the person above you to create a productive and effective partnership. Everyone is a manager, in one way or another, Badowski points out. She discusses first-hand what it’s like to have to be a mind reader, to anticipate the future, to plan for the unexpected, and to perform the impossible. With refreshing candor and a hint of attitude, Badowski’s advice is unlike any other. She advises us that “Impatience is a virtue,” to “Have no shame,” and to “Beware the too-quiet office.” Having worked in one of the most challenging, high-profile corporate environments anywhere, no one knows more about prioritizing, about making decisions on behalf of your boss, about sifting through a daily barrage of data and information, about multitasking at warp speed, and exhibiting grace under fire. Ultimately, Badowski says, excelling at what you do is about a shared passion for the job. Managing Up is an invaluable guide for managing your career and juggling responsibilities with finesse and confidence. It should become a management bible for anyone hoping to get ahead in their profession.

Managing Up

Download Managing Up PDF Online Free

Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119437164
Total Pages : 183 pages
Book Rating : 4.1/5 (194 download)

DOWNLOAD NOW!


Book Synopsis Managing Up by : Mary Abbajay

Download or read book Managing Up written by Mary Abbajay and published by John Wiley & Sons. This book was released on 2018-03-07 with total page 183 pages. Available in PDF, EPUB and Kindle. Book excerpt: Build vital connections to accelerate your career success Managing Up is your guide to the most valuable 'soft skill' your career has ever seen. It's not about sucking up or brown-nosing; it's about figuring out who you are, who your boss is, and finding where you meet. It's about building real relationships with people who have influence over your career. Managing up is good for you, good for your boss, and good for the organization as a whole. This book gives you strategies for developing these all-important connections and building more than rapport; you become able to quickly assess situations, and determine which actions will move you forward; you become your own talent manager, and your boss's top choice for that new opportunity. As a skill, managing up can do more for your career than simply 'networking' ever could—and this book shows you how. Real-world strategies give you a set of actionable steps, supplemented by expert advice from a top leadership consultant that helps you get on track to advancement. It's never too early or too late to start adjusting your alignment, and this book provides the help you need to start accelerating your trajectory. Develop robust relationships with influential people Enhance your self-awareness and become more adaptable Gain new opportunities and accelerate your career Stop 'schmoozing' and develop true, lasting connections Managing up helps you build the sort of relationships that foster more communication, collaboration, cooperation, and understanding between people at different levels of power, with a variety of perspectives and skills. This type of bridge-building builds your reputation for effectiveness and fit, so you can start skipping rungs on the ladder as you build a strong, successful career. Managing Up is your personal manual for building this vital skill so you can begin building your best future.

No Bullsh!t Leadership

Download No Bullsh!t Leadership PDF Online Free

Author :
Publisher : Simon and Schuster
ISBN 13 : 1948122782
Total Pages : 293 pages
Book Rating : 4.9/5 (481 download)

DOWNLOAD NOW!


Book Synopsis No Bullsh!t Leadership by : Martin G. Moore

Download or read book No Bullsh!t Leadership written by Martin G. Moore and published by Simon and Schuster. This book was released on 2021-09-28 with total page 293 pages. Available in PDF, EPUB and Kindle. Book excerpt: What makes a truly exceptional leader? Discover the practical, fail-proof tools that will help you to fine-tune your leadership skills, solidify respect among your workforce, and ensure your company’s lasting success. When Martin G. Moore was asked to rescue a leading energy corporation from ever-increasing debt and a lack of executive accountability, he faced an uphill battle. Not only had he never before stepped into the role of CEO; he also had no experience in the rapidly evolving energy sector. Relying on the practical leadership principles he had honed throughout his thirty-three-year career, he overhauled the company’s culture, redefined its leadership capability, and increased earnings by a compound annual growth rate of 125 percent. In No Bullsh!t Leadership, Moore outlines these proven leadership principles in a clear, direct way. He sweeps away the mystical fog surrounding leadership today and lays out the essential steps for success. Moore combines this tangible advice with honest, real-world examples from his own career to provide a no-nonsense look at the skills a true leader possesses. Moore’s principles for no bullshit leadership focus on: Creating value by focusing only on the things that matter most Facing conflict, adversity, and ambiguity with decisiveness and confidence Setting uncompromising standards for behavior and performance Selecting and developing great people Making those people accountable, and empowering them to do their best Setting simple, value-driven goals and communicating them relentlessly Though the steps aren’t easy, they are guaranteed, if implemented, to lift your leadership–and your organization–to a higher level. Wherever you are in your career, No Bullsh!t Leadership will help you develop the skills and form the habits needed to become a no bullshit leader.

HBR Guide to Managing Up and Across (HBR Guide Series)

Download HBR Guide to Managing Up and Across (HBR Guide Series) PDF Online Free

Author :
Publisher : Harvard Business Press
ISBN 13 : 1422187616
Total Pages : 208 pages
Book Rating : 4.4/5 (221 download)

DOWNLOAD NOW!


Book Synopsis HBR Guide to Managing Up and Across (HBR Guide Series) by : Harvard Business Review

Download or read book HBR Guide to Managing Up and Across (HBR Guide Series) written by Harvard Business Review and published by Harvard Business Press. This book was released on 2013-01-08 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: ARE YOUR WORKING RELATIONSHIPS WORKING AGAINST YOU? To achieve your goals and get ahead, you need to rally people behind you and your ideas. But how do you do that when you lack formal authority? Or when you have a boss who gets in your way? Or when you’re juggling others’ needs at the expense of your own? By managing up, down, and across the organization. Your success depends on it, whether you’re a young professional or an experienced leader. The HBR Guide to Managing Up and Across will help you: Advance your agenda—and your career—with smarter networking Build relationships that bring targets and deadlines within reach Persuade decision makers to champion your initiatives Collaborate more effectively with colleagues Deal with new, challenging, or incompetent bosses Navigate office politics

The Unwritten Rules of Managing Up

Download The Unwritten Rules of Managing Up PDF Online Free

Author :
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1523098201
Total Pages : 176 pages
Book Rating : 4.5/5 (23 download)

DOWNLOAD NOW!


Book Synopsis The Unwritten Rules of Managing Up by : Dana Brownlee

Download or read book The Unwritten Rules of Managing Up written by Dana Brownlee and published by Berrett-Koehler Publishers. This book was released on 2019-02-26 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: What do you do when the biggest threat to your project is your boss? It's not that your boss is out to get you. In fact, bosses generally mean well. But clueless leadership from a well-intentioned boss can sometimes cause more damage than a criminal mastermind tying your project to the railroad tracks. The Unwritten Rules of Managing Up provides refreshingly practical and candid insight into the best practices and techniques that project managers have successfully used for decades to manage a wide variety of senior-level stakeholders—ranging from perfectly competent and pleasant to downright dysfunctional and inept. While managing up is an incredibly valuable skill for virtually any type of boss (not just the difficult ones), the book includes recommendations for managing six particularly challenging—and common—types of senior leaders. They are the bombastic Tornado, who takes over meetings without realizing it; the Wishful Thinker, who regularly asks the impossible; the Clueless Chameleon, who can't quite decide what he or she really wants (but still holds you responsible for delivering it); the MIA Boss, who is just not around enough; the Meddlesome Micromanager, who hovers and insists you complete a task his or her way; and the Naked Emperor, who falls in love with his or her own crazy ideas. Brownlee also offers basic techniques to use with any boss, even a great one. This book is not just for professionals seeking to enhance their workplace effectiveness but also for senior leaders interested in addressing their blind spots and coaching others toward a more collaborative, results-focused leadership approach.

Lead Your Boss

Download Lead Your Boss PDF Online Free

Author :
Publisher : AMACOM/American Management Association
ISBN 13 : 0814415059
Total Pages : 242 pages
Book Rating : 4.8/5 (144 download)

DOWNLOAD NOW!


Book Synopsis Lead Your Boss by : John Baldoni

Download or read book Lead Your Boss written by John Baldoni and published by AMACOM/American Management Association. This book was released on 2010 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: A guidebook for those who have vision and drive to take the organization to the next level ... and a boss. Every manager on the move wants to have influence at the top in order to get his or her ideas heard and acted upon. In Lead Your Boss, John Baldoni gives managers new, as well as tried-and-true, methods for influencing both their bosses and their peers, and giving senior leaders reasons to follow their lead. Featuring instructive stories based on real-life experiences from leaders at all levels, he reveals proven strategies for developing spheres of influence; handling tough issues; asserting oneself diplomatically; putting the team first; persuading up; establishing trust; using organizational politics to everyone's advantage; inspiring others through-out the organization. He gives readers practical, tactical advice on becoming a key player in any organization--Publisher's description.

Managing Your Boss

Download Managing Your Boss PDF Online Free

Author :
Publisher : Harvard Business Review Press
ISBN 13 : 1625276761
Total Pages : 64 pages
Book Rating : 4.6/5 (252 download)

DOWNLOAD NOW!


Book Synopsis Managing Your Boss by : John J. Gabarro

Download or read book Managing Your Boss written by John J. Gabarro and published by Harvard Business Review Press. This book was released on 2008-01-08 with total page 64 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing your boss: Isn't that merely manipulation? Corporate cozying up? Not according to John Gabarro and John Kotter. In this handy guidebook, the authors contend that you manage your boss for a very good reason: to do your best on the job—and thereby benefit not only yourself but also your supervisor and your entire company. Your boss depends on you for cooperation, reliability, and honesty. And you depend on him or her for links to the rest of the organization, for setting priorities, and for obtaining critical resources. By managing your boss—clarifying your own and your supervisor's strengths, weaknesses, goals, work styles, and needs—you cultivate a relationship based on mutual respect and understanding. The result? A healthy, productive bond that enables you both to excel. Gabarro and Kotter provide valuable guidelines for building this essential relationship—including strategies for determining how your boss prefers to process information and make decisions, tips for communicating mutual expectations, and tactics for negotiating priorities. Thought provoking and practical, Managing Your Boss enables you to lay the groundwork for one of the most crucial working relationships you'll have in your career.

Managing the Unmanageable

Download Managing the Unmanageable PDF Online Free

Author :
Publisher : Addison-Wesley
ISBN 13 : 0132981254
Total Pages : 464 pages
Book Rating : 4.1/5 (329 download)

DOWNLOAD NOW!


Book Synopsis Managing the Unmanageable by : Mickey W. Mantle

Download or read book Managing the Unmanageable written by Mickey W. Mantle and published by Addison-Wesley. This book was released on 2012-09-16 with total page 464 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Mantle and Lichty have assembled a guide that will help you hire, motivate, and mentor a software development team that functions at the highest level. Their rules of thumb and coaching advice are great blueprints for new and experienced software engineering managers alike.” —Tom Conrad, CTO, Pandora “I wish I’d had this material available years ago. I see lots and lots of ‘meat’ in here that I’ll use over and over again as I try to become a better manager. The writing style is right on, and I love the personal anecdotes.” —Steve Johnson, VP, Custom Solutions, DigitalFish All too often, software development is deemed unmanageable. The news is filled with stories of projects that have run catastrophically over schedule and budget. Although adding some formal discipline to the development process has improved the situation, it has by no means solved the problem. How can it be, with so much time and money spent to get software development under control, that it remains so unmanageable? In Managing the Unmanageable: Rules, Tools, and Insights for Managing Software People and Teams , Mickey W. Mantle and Ron Lichty answer that persistent question with a simple observation: You first must make programmers and software teams manageable. That is, you need to begin by understanding your people—how to hire them, motivate them, and lead them to develop and deliver great products. Drawing on their combined seventy years of software development and management experience, and highlighting the insights and wisdom of other successful managers, Mantle and Lichty provide the guidance you need to manage people and teams in order to deliver software successfully. Whether you are new to software management, or have already been working in that role, you will appreciate the real-world knowledge and practical tools packed into this guide.

Managing Your Manager: How to Get Ahead with Any Type of Boss

Download Managing Your Manager: How to Get Ahead with Any Type of Boss PDF Online Free

Author :
Publisher : McGraw Hill Professional
ISBN 13 : 9780071752367
Total Pages : 256 pages
Book Rating : 4.7/5 (523 download)

DOWNLOAD NOW!


Book Synopsis Managing Your Manager: How to Get Ahead with Any Type of Boss by : Gonzague Dufour

Download or read book Managing Your Manager: How to Get Ahead with Any Type of Boss written by Gonzague Dufour and published by McGraw Hill Professional. This book was released on 2011-01-07 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn Everything You Can From Every Type of Boss Managers come in all varieties, and unfortunately you don't get to choose your preference. Too often, we find ourselves working for people who are tough to work for, difficult to "decode," or brilliant but inaccessible. Managing Your Manager is the answer to dealing with a problematic supervisor. Placing manager "types" into real-world categories--from the Bully, Scientist, and Star to the Geek, Parent, and Con Artist--it provides everything you need to make your work life more satisfying and productive. Managing Your Manager gives you the tools to: Categorize your boss based on telling traits Create a solid working relationship Avoid common pitfalls associated with certain types Become a strong leader based on lessons learned from various bosses Managers of all types can provide invaluable learning experiences that can enhance your career. Managing Your Manager empowers you with the knowledge, skills, and savvy for dealing with any type of boss and excelling in your job.

Managing for People Who Hate Managing

Download Managing for People Who Hate Managing PDF Online Free

Author :
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1609945751
Total Pages : 178 pages
Book Rating : 4.6/5 (99 download)

DOWNLOAD NOW!


Book Synopsis Managing for People Who Hate Managing by : Devora Zack

Download or read book Managing for People Who Hate Managing written by Devora Zack and published by Berrett-Koehler Publishers. This book was released on 2012-08-27 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: Professional success, more often than not, means becoming a manager. Yet nobody prepared you for having to deal with messy tidbits like emotions, conflicts, and personalities—all while achieving ever-greater goals and meeting ever-looming deadlines. Not exactly what you had in mind, is it? Don't panic. Devora Zack has the tools to help you succeed and even thrive as a manager. Drawing on the Myers-Briggs Type Indicator, Zack introduces two primary management styles—thinkers and feelers—and guides you in developing a management style that fits who you really are. She takes you through a host of potentially difficult situations, showing how this new way of understanding yourself and others makes managing less of a stumble in the dark and more of a walk in the park. Her enlightening examples, helpful exercises, and lifesaving tips make this book the new go-to guide for all those managers looking to love their jobs again.

Managing to Change the World

Download Managing to Change the World PDF Online Free

Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118137612
Total Pages : 243 pages
Book Rating : 4.1/5 (181 download)

DOWNLOAD NOW!


Book Synopsis Managing to Change the World by : Alison Green

Download or read book Managing to Change the World written by Alison Green and published by John Wiley & Sons. This book was released on 2012-04-03 with total page 243 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why getting results should be every nonprofit manager's first priority A nonprofit manager's fundamental job is to get results, sustained over time, rather than boost morale or promote staff development. This is a shift from the tenor of many management books, particularly in the nonprofit world. Managing to Change the World is designed to teach new and experienced nonprofit managers the fundamental skills of effective management, including: managing specific tasks and broader responsibilities; setting clear goals and holding people accountable to them; creating a results-oriented culture; hiring, developing, and retaining a staff of superstars. Offers nonprofit managers a clear guide to the most effective management skills Shows how to address performance problems, dismiss staffers who fall short, and the right way to exercising authority Gives guidance for managing time wisely and offers suggestions for staying in sync with your boss and managing up This important resource contains 41 resources and downloadable tools that can be implemented immediately.

It's Okay to Manage Your Boss

Download It's Okay to Manage Your Boss PDF Online Free

Author :
Publisher : John Wiley & Sons
ISBN 13 : 047090156X
Total Pages : 209 pages
Book Rating : 4.4/5 (79 download)

DOWNLOAD NOW!


Book Synopsis It's Okay to Manage Your Boss by : Bruce Tulgan

Download or read book It's Okay to Manage Your Boss written by Bruce Tulgan and published by John Wiley & Sons. This book was released on 2010-08-13 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get what you need from your boss In this follow-up to the bestselling It's Okay to Be the Boss, Bruce Tulgan argues that as managers demand more and more from their employees, they are also providing them with less guidance than ever before. Since the number one factor in employee success is the relationship between employees and their immediate managers, employees need to take greater responsibility for getting the most out of that relationship. Drawing on years of experience training managers and employees, Tulgan reveals the four essential things employees should get from their bosses to guarantee success at work. Shows employees how to ask for what they need to succeed in their high-pressure jobs Shatters previously held beliefs about how employees should manage up Outlines what employees must get from their managers: clear expectations; the skills needed to perform their jobs; honest feedback, recognition or rewards A novel approach to managing up, It's Okay to Manage Your Boss is an invaluable resource for employees who want to work more effectively with their managers.

Ask a Manager

Download Ask a Manager PDF Online Free

Author :
Publisher : Ballantine Books
ISBN 13 : 0399181814
Total Pages : 306 pages
Book Rating : 4.3/5 (991 download)

DOWNLOAD NOW!


Book Synopsis Ask a Manager by : Alison Green

Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Throwing the Elephant

Download Throwing the Elephant PDF Online Free

Author :
Publisher : Harper Collins
ISBN 13 : 0061791318
Total Pages : 244 pages
Book Rating : 4.0/5 (617 download)

DOWNLOAD NOW!


Book Synopsis Throwing the Elephant by : Stanley Bing

Download or read book Throwing the Elephant written by Stanley Bing and published by Harper Collins. This book was released on 2009-03-17 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: Stanley Bing follows his enormously successful What Would Machiavelli Do? with another subversively humorous exploration of how work would be different—if the Buddha were your personal consultant. What would the Buddha do—if he had to deal with a rampaging elephant of a boss every day? That is the premise of Stanley Bing’s wickedly funny guide to finding inner peace in the face of relentlessly obnoxious, huge, and sometimes smelly bosses. Taking the concept of managing up to a new cosmic plateau, Bing urges no less than a revolution of the spirit in the American workplace, turning overwrought, oppressed, stressed-out employees into models of Zen-like powers of concentration, able to take their elephant-like bosses and grey, lumbering companies and twirl them around the little finger of their consciousness. In Bing’s unique tradition of social criticism cum business self-help, Throwing the Elephant presents Four Truths (or possibly Five), a Ninefold Path, and one useful, hilarious guide to workplace sanity, success, and enlightenment that surpasses all understanding, survival.

Managing Humans

Download Managing Humans PDF Online Free

Author :
Publisher : Apress
ISBN 13 : 1430202718
Total Pages : 198 pages
Book Rating : 4.4/5 (32 download)

DOWNLOAD NOW!


Book Synopsis Managing Humans by : Michael Lopp

Download or read book Managing Humans written by Michael Lopp and published by Apress. This book was released on 2007-10-18 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing Humans is a selection of the best essays from Michael Lopp's popular website Rands in Repose(www.randsinrepose.com). Lopp is one of the most sought-after IT managers in Silicon Valley, and draws on his experiences at Apple, Netscape, Symantec, and Borland. This book reveals a variety of different approaches for creating innovative, happy development teams. It covers handling conflict, managing wildly differing personality types, infusing innovation into insane product schedules, and figuring out how to build lasting and useful engineering culture. The essays are biting, hilarious, and always informative.