Managing Quality Of Life In Tourism And Hospitality

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Managing Quality of Life in Tourism and Hospitality

Author : Muzaffer Uysal
Publisher : CABI
ISBN 13 : 1786390450
Total Pages : 183 pages
Book Rating : 4.7/5 (863 download)

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Book Synopsis Managing Quality of Life in Tourism and Hospitality by : Muzaffer Uysal

Download or read book Managing Quality of Life in Tourism and Hospitality written by Muzaffer Uysal and published by CABI. This book was released on 2018-10-29 with total page 183 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quality-of-life research in tourism and hospitality has gained much momentum in the past two decades. This line of research covers three main areas of focus: (i) the impacts of specific tourism and hospitality programmes on the overall quality of life of tourists/guests; (ii) the providers of goods and services; (iii) tourist communities, including the impact of different programmes and events on the quality of life of residents in these communities. Focusing on these key subjects, Managing Quality of Life in Tourism and Hospitality provides a portfolio of selected cases showing best practice and delivering them to the forefront of knowledge application, with examples in tourism and hospitality settings. Best practice case studies are included throughout, providing practical implications and lessons learned. These lessons can be applied by tourism and hospitality practitioners and community leaders, and be used to further research by academics working within tourism and hospitality. The book offers an exciting and refreshing approach to quality-of-life research in tourism and hospitality. Key features include: - Best practice and evidence-based case studies. - Broad coverage that includes tourists, industry and local communities. - International application, with material from various countries across the world.

Best Practices in Hospitality and Tourism Marketing and Management

Author : Ana María Campón-Cerro
Publisher : Springer
ISBN 13 : 3319916920
Total Pages : 369 pages
Book Rating : 4.3/5 (199 download)

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Book Synopsis Best Practices in Hospitality and Tourism Marketing and Management by : Ana María Campón-Cerro

Download or read book Best Practices in Hospitality and Tourism Marketing and Management written by Ana María Campón-Cerro and published by Springer. This book was released on 2018-07-30 with total page 369 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume analyses the positive effects that tourism generates on resident’s quality of life, and how this influences tourists’ quality of life as they enjoy an enriching experience in the destination they visit. It provides significant theoretical and empirical contributions, as well as, case studies related to quality of life in hospitality and tourism marketing and management. This volume is the result of the effort that many researchers from all over the world have done to spread some new light on this outstanding research line and add knowledge on the relationship between tourism and quality of life of both residents and tourists. This last is highlighted as a fundamental factor to take into account for the development of new tourism practices. This volume is a true reference for researchers, students and professionals working in tourism marketing and management.

Handbook of Tourism and Quality-of-Life Research II

Author : Muzaffer Uysal
Publisher : Springer Nature
ISBN 13 : 3031315138
Total Pages : 590 pages
Book Rating : 4.0/5 (313 download)

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Book Synopsis Handbook of Tourism and Quality-of-Life Research II by : Muzaffer Uysal

Download or read book Handbook of Tourism and Quality-of-Life Research II written by Muzaffer Uysal and published by Springer Nature. This book was released on 2023-09-23 with total page 590 pages. Available in PDF, EPUB and Kindle. Book excerpt: The second volume of this handbook develops on and extends the discussion in the successful first volume, published in 2012. This is a timely addition to the literature, drawing on the momentum that quality of life (QOL) research in tourism has gained in the 21st century and on the boom in the tourism industry itself. It focuses on four areas of growth in QOL research in the recent past: (1) travelers/tourists, (2) host communities, (3) service providers, and (4) the role of technology. The handbook helps management of tourism firms and policy makers develop specific policies and programs to ensure the most positive impact of tourism on tourists, host communities, and service providers. The comprehensive coverage of topics in this handbook makes it a state-of-the-art reference. Academics interested in QOL research in travel and tourism, tourism practitioners interested in applying the science of QOL in the tourism industry, as well as policy makers involved in regulating the industry will view the handbook as indispensable source of recent research.

Handbook of Tourism and Quality-of-Life Research

Author : Muzaffer Uysal
Publisher : Springer Science & Business Media
ISBN 13 : 9400722885
Total Pages : 740 pages
Book Rating : 4.4/5 (7 download)

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Book Synopsis Handbook of Tourism and Quality-of-Life Research by : Muzaffer Uysal

Download or read book Handbook of Tourism and Quality-of-Life Research written by Muzaffer Uysal and published by Springer Science & Business Media. This book was released on 2012-01-07 with total page 740 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quality of life (QOL) research in tourism has gained much momentum over the last two decades. Academics working in this area research issues related to tourists and host communities. Practitioners are becoming increasingly interested in understanding the science that allows them to develop better marketing and managerial programs designed to enhance the quality of life of tourists. Tourism bureaus and government agencies are increasingly interested in issues of sustainable tourism, specifically in understanding and measuring the impact of tourism on the quality of life of the residents of the host communities. This handbook covers all relevant topics and is divided into two parts: research relating to travelers/tourists, and research relating to the residents of host communities. It is the only state-of-the-art reference book in its field and will prove invaluable to academics interested in QOL research, as well as tourism practitioners interested in applying the science of QOL in the tourism industry.

Service Quality Management in Hospitality, Tourism, and Leisure

Author : Connie Mok
Publisher : Routledge
ISBN 13 : 1136386637
Total Pages : 360 pages
Book Rating : 4.1/5 (363 download)

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Book Synopsis Service Quality Management in Hospitality, Tourism, and Leisure by : Connie Mok

Download or read book Service Quality Management in Hospitality, Tourism, and Leisure written by Connie Mok and published by Routledge. This book was released on 2013-01-11 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: Does your staff deliver the highest quality service possible? Customers today expect a very high overall level of service in hospitality, tourism, and leisure. Competition in these fields will thus be driven by strategies focusing on quality of service to add value, as opposed to product or price differentiation. Service Quality Management in Hospitality, Tourism, and Leisure highlights concepts and strategies that will improve the delivery of hospitality services, and provides clear and simple explanations of theoretical concepts as well as their practical applications! Practitioners and educators alike will find this book to be invaluable in their businesses and in preparing students for the business world. This essential book provides you with clear, comprehensive explanations of theoretical concepts and methods that will give you the competitive edge in this fast-changing field. Topics covered include: services management marketing operations management human resources management service quality management Service Quality Management in Hospitality, Tourism, and Leisure brings together an array of pertinent materials that will measure and enhance customer satisfaction and help you provide superior hospitality services, and groups them in easy-to-use clusters for quick reference.

Managing Quality Service in Hospitality

Author : Robert C. Ford
Publisher : Delmar
ISBN 13 : 9781111307738
Total Pages : 516 pages
Book Rating : 4.3/5 (77 download)

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Book Synopsis Managing Quality Service in Hospitality by : Robert C. Ford

Download or read book Managing Quality Service in Hospitality written by Robert C. Ford and published by Delmar. This book was released on 2012 with total page 516 pages. Available in PDF, EPUB and Kindle. Book excerpt: MANAGING QUALITY SERVICE IN HOSPITALITY: HOW ORGANIZATIONS ACHIEVE EXCELLENCE IN THE GUEST EXPERIENCE, International Edition teaches the concept of treating customers as guests and creating a "WOW" experience for them. Many other texts in this subject area skip over guest-focused service strategy in hospitality or service This text fully covers the topic of managing hospitality organizations by using academic studies and real life experience from companies like Walt Disney Company, Marriott, Ritz-Carlton, Darden Restaurants, Southwest Airlines and many others. The text is written in three sections: strategy, staffing, and systems.Each chapter includes at suggested hospitality activities for students, in which students are encouraged to visit local organizations to talk with guests, employees and managers to obtain a variety of perspectives on the guest experience. Other activities will have students going to the internet to visit established sites for hospitality organizations. Real and hypothetical hotels, restaurants, and other business types found in the hospitality industry are included as case studies giving the opportunity for discussion of hospitality concepts and principles. "Ethics in Business" segments encourage students to analyze ethical issues associated with chapter topics. Each chapter opens with learning objectives and discussion questions at the end. The included Instructor's Guide provides answers to the end-of-chapter questions and to the discussion questions following the chapter cases, additional field exercises in hospitality, true-false and multiple-choice quizzes, and additional material to assist the instructor in preparing course outlines and lesson plans, providing the best known about managing hospitality organizations big or small.

Tourist Health, Safety and Wellbeing in the New Normal

Author : Jeff Wilks
Publisher : Springer Nature
ISBN 13 : 9811654158
Total Pages : 553 pages
Book Rating : 4.8/5 (116 download)

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Book Synopsis Tourist Health, Safety and Wellbeing in the New Normal by : Jeff Wilks

Download or read book Tourist Health, Safety and Wellbeing in the New Normal written by Jeff Wilks and published by Springer Nature. This book was released on 2021-11-29 with total page 553 pages. Available in PDF, EPUB and Kindle. Book excerpt: The COVID-19 pandemic has changed the face of international and domestic tourism and sharply focused attention on the importance of tourist health, safety and wellbeing like never before. This book offers a unique perspective on the challenges facing the world’s largest service industry to protect and care for customers in a rapidly evolving environment where borders have closed, social distancing rules apply and personal hygiene has become a key focus in everyday life. Yet tourism is a very resilient industry and history shows there is always an immediate surge toward recovery after a crisis has passed. Humans want to travel and see the world. While we appreciate that the pandemic is far from over, already there are reports of pent-up demand for travel as restrictions ease at some destinations and borders begin to open. As we move hopefully toward the recovery phase and people begin to move around for business and pleasure, this book presents the reader with key information and insights in both traditional and emerging areas of tourist health, safety and wellbeing, recognising that the world is now shaped by this pandemic, bringing change, potentially enduring benefits and lasting legacies.

Managing Quality in Tourism

Author : Tony Lenehan
Publisher :
ISBN 13 :
Total Pages : 336 pages
Book Rating : 4.E/5 ( download)

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Book Synopsis Managing Quality in Tourism by : Tony Lenehan

Download or read book Managing Quality in Tourism written by Tony Lenehan and published by . This book was released on 1998 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: This work addresses the growing interest in total quality management (TQM) within the hospitality industry. It examines theories and developments in quality management, and looks critically at the subject in an international context.

Rebuilding and Restructuring the Tourism Industry: Infusion of Happiness and Quality of Life

Author : Perinotto, André Riani Costa
Publisher : IGI Global
ISBN 13 : 1799872416
Total Pages : 330 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Rebuilding and Restructuring the Tourism Industry: Infusion of Happiness and Quality of Life by : Perinotto, André Riani Costa

Download or read book Rebuilding and Restructuring the Tourism Industry: Infusion of Happiness and Quality of Life written by Perinotto, André Riani Costa and published by IGI Global. This book was released on 2021-06-25 with total page 330 pages. Available in PDF, EPUB and Kindle. Book excerpt: Travel is widely acknowledged as an activity that increases individuals' levels of well-being. Nevertheless, the relationship between happiness and tourism is still a matter of investigation. Despite the overall beneficial effects of travel on happiness levels, tourism is not an activity with solely positive implications on peoples' lives. Therefore, it is crucial to understand how happiness manifests through tourism and how it can be expanded to different tourism actors, such as tourists, workers, and communities. The search for ways and methods to enhance the levels of happiness and well-being has grown significantly in recent years. Happiness and quality of life are timely issues and have become even more relevant due to the significant impacts of the COVID-19 pandemic. Rebuilding and Restructuring the Tourism Industry: Infusion of Happiness and Quality of Life is a critical references source that examines the fundamental relationship between tourism, happiness, and quality of life. This book discusses relevant theoretical frameworks and the latest findings from empirical research in happiness, well-being, and quality-of-life-related tourism. Focusing on topics such as neurotourism, PERMA theory, the economics of happiness, tourism employment opportunity, and overtourism, this book will intrigue scholars working in hospitality, tourism, destination management, economics, marketing, sociology, anthropology, and health sciences as well as managers, travel agencies, restaurateurs, hotel managers, and professionals who want to improve their understanding of the relationship between tourism and happiness, providing them with tools to develop better and sustainable practices for the sector.

Global Perspectives on the Opportunities and Future Directions of Health Tourism

Author : Do?an, O?uz
Publisher : IGI Global
ISBN 13 : 1668466945
Total Pages : 334 pages
Book Rating : 4.6/5 (684 download)

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Book Synopsis Global Perspectives on the Opportunities and Future Directions of Health Tourism by : Do?an, O?uz

Download or read book Global Perspectives on the Opportunities and Future Directions of Health Tourism written by Do?an, O?uz and published by IGI Global. This book was released on 2023-02-17 with total page 334 pages. Available in PDF, EPUB and Kindle. Book excerpt: Millions of patients travel abroad every year, and the number of trips around the world to benefit from health services is increasing. The high level of global demand for health services has influenced the rapid development of the tourism industry. Many destinations providing high-quality healthcare services at low prices have emerged. Due to these developments in the industry, the health tourism market, one of the fastest growing markets, has emerged. Countries operating in the industry are also striving to increase their market shares. Therefore, it is important to understand the dynamics of this global phenomenon. Global Perspectives on the Opportunities and Future Directions of Health Tourism provides new theoretical, practical, and strategic insights into the field of health tourism. It discusses in detail the health tourism industry and its importance for the global economy, countries, and destinations. Covering topics such as elderly consumers, historical development, and image and branding, this premier reference source is an essential resource for government officials, hospital administrators, policymakers, business managers and executives, students and educators of higher education, librarians, researchers, and academicians.

The Psychology of Quality of Life

Author : M. Joseph Sirgy
Publisher : Springer Nature
ISBN 13 : 3030718883
Total Pages : 804 pages
Book Rating : 4.0/5 (37 download)

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Book Synopsis The Psychology of Quality of Life by : M. Joseph Sirgy

Download or read book The Psychology of Quality of Life written by M. Joseph Sirgy and published by Springer Nature. This book was released on 2021-06-09 with total page 804 pages. Available in PDF, EPUB and Kindle. Book excerpt: The third, thoroughly revised and enhanced edition of this bestselling book analyses and discusses the most up-to-date research on the psychology of quality of life. The book is divided into six parts. The introductory part lays the philosophical and academic foundation of much of the research on wellbeing and positive mental health, showing the beneficial effects of happy people at work, health, and to society at large. Part 2 (effects of objective reality) describes how sociocultural factors, income factors, other demographic factors, and biological and health conditions affect wellbeing and positive mental health. Part 3 focuses on subjective reality and discusses how individuals process information from their objective environment, and how they manipulate this information that affects wellbeing and positive mental health. Part 4 focuses on the psychology of quality of life specific to life domains, while Part 5 reviews the research on special populations: children, women, the elderly, but also the disabled, drug addicts, prostitutes, emergency personnel, immigrants, teachers, and caregivers. The final part of the book focuses on theories and models of wellbeing and positive mental health that integrate and unify disparate concepts and programs of research. The book addresses the importance of the psychology of quality of life in the context of public policy and calls for a broadening of the approach in happiness research to incorporate other aspects of quality of life at the group, community, and societal levels. It is of topical interest to academics, students and researchers of quality of life, well-being research, happiness studies, psychotherapy, and social policy.

Community Quality-of-Life Indicators

Author : M. Joseph Sirgy
Publisher : Springer Nature
ISBN 13 : 3031102088
Total Pages : 220 pages
Book Rating : 4.0/5 (311 download)

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Book Synopsis Community Quality-of-Life Indicators by : M. Joseph Sirgy

Download or read book Community Quality-of-Life Indicators written by M. Joseph Sirgy and published by Springer Nature. This book was released on 2022-08-30 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: This training book is designed to help professionals enhance their knowledge of community quality-of-life indicators, and to develop viable community projects. Chapter 1 describes the theoretical concepts that guide the formulation of community indicator projects. Chapter 2 creates a sample community indicator project as a template of the entire process. Chapter 3 describes the planning process: how to identify sponsors, secure funding, develop an organizational structure, select a quality-of-life model, select indicators, and so on. Chapter 4 focuses on data collection. Finally, Chapter 5 describes efforts related to dissemination and promotion of community indicators projects. Written by a stalwart in the field of quality-of-life research, this book provides the tools of sound community project planning for quality-of-life researchers, social workers, social marketers, community research organizations, and policy-makers.

Managing Tourism and Hospitality Services

Author : B. Prideaux
Publisher : CABI
ISBN 13 : 1845930150
Total Pages : 357 pages
Book Rating : 4.8/5 (459 download)

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Book Synopsis Managing Tourism and Hospitality Services by : B. Prideaux

Download or read book Managing Tourism and Hospitality Services written by B. Prideaux and published by CABI. This book was released on 2006-09-14 with total page 357 pages. Available in PDF, EPUB and Kindle. Book excerpt: The aim of this book is to enhance theoretical and practical understanding of quality management in tourism and hospitality. It provides a benchmark of current knowledge, and examines the range of research methods being applied to further develop tourism and hospitality service management research. It is hoped that this book will stimulate new research questions by highlighting tensions and challenges in the area.

A Research Agenda for Tourism and Wellbeing

Author : Henna Konu
Publisher : Edward Elgar Publishing
ISBN 13 : 1803924349
Total Pages : 271 pages
Book Rating : 4.8/5 (39 download)

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Book Synopsis A Research Agenda for Tourism and Wellbeing by : Henna Konu

Download or read book A Research Agenda for Tourism and Wellbeing written by Henna Konu and published by Edward Elgar Publishing. This book was released on 2024-01-18 with total page 271 pages. Available in PDF, EPUB and Kindle. Book excerpt: Interdisciplinary and multidimensional in its approach, this insightful Research Agenda critically analyses the principal issues that have emerged in recent years from tourism and wellbeing studies. It provides a detailed analysis of definitions and key concepts and explores the research agenda related to product and service development, motivation, segmentation and management using established as well as experimental methodologies.

Positive Balance

Author : M. Joseph Sirgy
Publisher : Springer Nature
ISBN 13 : 3030402894
Total Pages : 177 pages
Book Rating : 4.0/5 (34 download)

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Book Synopsis Positive Balance by : M. Joseph Sirgy

Download or read book Positive Balance written by M. Joseph Sirgy and published by Springer Nature. This book was released on 2020-06-18 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book provides a new theory of well-being designed to integrate many disparate concepts of well-being, such as subjective well-being, personal happiness, mental well-being, emotional well-being, psychological well-being, hedonic well-being, social well-being, life satisfaction, domain satisfaction, and eudaimonia. It lays the foundation for a new a theory of mental well-being based on a hierarchical perspective of positive mental health and guided by the concept of positive balance. Written by a well-known expert in the field, this book addresses the issue of positive balance related to physiological, emotional, cognitive, meta-cognitive, developmental and social-ecological levels of an individual and analyses the factors at each level that contribute to an individual’s positive mental health experience. It discusses in detail the effects of neurochemicals such as dopamine, serotonin, or cortisol; positive and negative affect; satisfaction in salient and multiple life domains vis-à-vis dissatisfaction in life domains; positive versus negative evaluations about one’s life using certain standards of comparison; positive psychological traits of personal growth and intrinsic motivation, etc. vis-à-vis negative traits like pessimism and impulsiveness; and perceived social resources like social contribution and social actualization vis-à-vis perceived constraints like exclusion and ostracism. This original work is of interest to students, researchers and practitioners of quality of life and wellbeing studies, positive psychology, developmental psychology and mental health..

The Balanced Life

Author : M. Joseph Sirgy
Publisher : Cambridge University Press
ISBN 13 : 1009287842
Total Pages : 207 pages
Book Rating : 4.0/5 (92 download)

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Book Synopsis The Balanced Life by : M. Joseph Sirgy

Download or read book The Balanced Life written by M. Joseph Sirgy and published by Cambridge University Press. This book was released on 2022-05-05 with total page 207 pages. Available in PDF, EPUB and Kindle. Book excerpt: The balanced life is a state of equally moderate-to-high levels of satisfaction in important and multiple life domains that contribute to overall life satisfaction. This book strives to improve the reader's understanding of what the balanced life is, and how it can be both achieved and maintained. Its primary goal is therefore to identify the major principles of life balance, and to introduce a comprehensive construct of the balanced life reflective of these principles. It discusses how life balance substantially contributes to subjective well-being – defined as life satisfaction, a preponderance of positive over negative feelings, and absence of ill-being – and explores strategies to attain life balance. It argues that achieving life balance, through manipulating one's thoughts and taking concrete action, will lead to increased personal happiness. Aimed at professional, academic, and lay audiences, this book is grounded in scientific studies related to work-life balance and the balanced life.

Wellness Management in Hospitality and Tourism

Author : Bendegul Okumus
Publisher : Goodfellow Publishers Ltd
ISBN 13 : 1915097231
Total Pages : 247 pages
Book Rating : 4.9/5 (15 download)

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Book Synopsis Wellness Management in Hospitality and Tourism by : Bendegul Okumus

Download or read book Wellness Management in Hospitality and Tourism written by Bendegul Okumus and published by Goodfellow Publishers Ltd. This book was released on 2022-10-31 with total page 247 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first text that studies the science behind the trends and look at every aspect of wellness across the tourism and hospitality industries. It provides students with the skills and knowledge to become a leader in the development of this new wave of exciting, nutritious, safe and profitable wellness products, services and practices.