Managers Guide To Operations Management

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Manager's Guide to Operations Management

Author : John Kamauff
Publisher : McGraw Hill Professional
ISBN 13 : 0071713182
Total Pages : 272 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Manager's Guide to Operations Management by : John Kamauff

Download or read book Manager's Guide to Operations Management written by John Kamauff and published by McGraw Hill Professional. This book was released on 2009-10-09 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: The secrets to improving operations while maintaining the highest quality How do you operate at maximum efficiency with minimum cost? Manager’s Guide to Operations Management addresses one of the most pressing business issues of our time by offering easy-toimplement advice on creating the most effective, streamlined operations possible. This quick-reference guide explains how to: Improve your production processes Boost quality using the Six Sigma approach Manage supply chains and inventory Forecast, plan, and schedule efficiently With Manager’s Guide to Operations Management, you have the tools you need to ensure a smooth, steady work flow while producing products and services of the highest quality—the secret to business success.

Manager's Guide to Operations Management

Author : John Kamauff
Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (958 download)

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Book Synopsis Manager's Guide to Operations Management by : John Kamauff

Download or read book Manager's Guide to Operations Management written by John Kamauff and published by . This book was released on 2000 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Essential Guide to Operations Management

Author : David Bamford
Publisher : John Wiley & Sons
ISBN 13 : 0470749490
Total Pages : 229 pages
Book Rating : 4.4/5 (77 download)

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Book Synopsis Essential Guide to Operations Management by : David Bamford

Download or read book Essential Guide to Operations Management written by David Bamford and published by John Wiley & Sons. This book was released on 2010-08-30 with total page 229 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is a novel treatment of Operations Management. It takes a fresh insight to this increasingly important topic, exploring fundamental principles equally applicable to service and manufacturing situations. The book adapts a strategic stance by providing a framework for effective decision making and is aimed at practising managers who need to design working processes, manage change and make decisions within a strategic framework. The framework and supporting case vignettes allow the practitioner to grasp essential concepts quickly in a range of different operational contexts. "Bamford and Forrester have done an excellent job in creating a concise, salient, and appealing approach - they have captured the essential elements of designing processes, products and work organizations; exploring approaches to operations planning and control; managing change through effective project management and technology transfer; and then managing quality and improvement strategies". —Professor Rob Handfield, Professor of Supply Chain Management, North Carolina State University, USA "This is an excellent concise text that introduces students to all of the key areas - it's an invaluable aid for students in understanding all of the major aspects of operations and their importance to the success of businesses". —Professor Steve Brown, Professor of Management, University of Exeter Business School, University of Exeter, UK "For today's or tomorrow's business leaders this text has well structured invaluable content ready for immediate adoption. Follow the guide, put it into practice, and the rewards will follow". —Mr Vernon Barker, Managing Director, First TransPennine Express, First Group Plc, UK "This book combines technical theory 'book smarts' with real life experience 'street smarts' in a flowing read". —Mr Stephen Oliver, Vice President Marketing & Sales, Vicor Corporation, Boston, USA

Operations Management For Dummies

Author : Mary Ann Anderson
Publisher : John Wiley & Sons
ISBN 13 : 1118551079
Total Pages : 53 pages
Book Rating : 4.1/5 (185 download)

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Book Synopsis Operations Management For Dummies by : Mary Ann Anderson

Download or read book Operations Management For Dummies written by Mary Ann Anderson and published by John Wiley & Sons. This book was released on 2013-07-09 with total page 53 pages. Available in PDF, EPUB and Kindle. Book excerpt: Score your highest in Operations Management Operations management is an important skill for current and aspiring business leaders to develop and master. It deals with the design and management of products, processes, services, and supply chains. Operations management is a growing field and a required course for most undergraduate business majors and MBA candidates. Now, Operations Management For Dummies serves as an extremely resourceful aid for this difficult subject. Tracks to a typical course in operations management or operations strategy, and covers topics such as evaluating and measuring existing systems' performance and efficiency, materials management and product development, using tools like Six Sigma and Lean production, designing new, improved processes, and defining, planning, and controlling costs of projects. Clearly organizes and explains complex topics Serves as an supplement to your Operations Management textbooks Helps you score your highest in your Operations Management course Whether your aim is to earn an undergraduate degree in business or an MBA, Operations Management For Dummies is indispensable supplemental reading for your operations management course.

Call Center Operations Management Handbook and Study Guide

Author : Brad Cleveland
Publisher : ICMI Press (International Customer Management Institute)
ISBN 13 : 9780970950758
Total Pages : 474 pages
Book Rating : 4.9/5 (57 download)

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Book Synopsis Call Center Operations Management Handbook and Study Guide by : Brad Cleveland

Download or read book Call Center Operations Management Handbook and Study Guide written by Brad Cleveland and published by ICMI Press (International Customer Management Institute). This book was released on 2004 with total page 474 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook is part two of ICMI's comprehensive, four-part series on call center management, which includes people management, operations management, customer relationship management, and leadership and business management. The Call Center Operations Management Handbook and Study Guide provides this solid foundation through an examination of key performance indicators, call center planning and management processes, call center technology and facilities management. The guide begins with an explanation of service level and response time -- key objectives that measure the accessibility of the center. A detailed examination of other key performance indicators follows. The third section of the guide provides an in-depth discussion of the planning and management processes upon which call center operations depend, including forecasting, staffing and scheduling. The guide then transitions from processes to technology with an integrated look at the technologies present in the best of today's centers. The guide closes with site selection, call center design, health and safety issues, and disaster recovery principles.

Essential Tools for Operations Management

Author : Simon Burtonshaw-Gunn
Publisher : John Wiley & Sons
ISBN 13 : 0470661852
Total Pages : 135 pages
Book Rating : 4.4/5 (76 download)

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Book Synopsis Essential Tools for Operations Management by : Simon Burtonshaw-Gunn

Download or read book Essential Tools for Operations Management written by Simon Burtonshaw-Gunn and published by John Wiley & Sons. This book was released on 2010-05-05 with total page 135 pages. Available in PDF, EPUB and Kindle. Book excerpt: The third book in the Essential Tools For series... on the topic of Operations Management Based on Simon Burtonshaw-Gunn's successful The Essential Management Toolbox, this book focuses in greater depth on the topic of Operations Management. This third book covers the areas of marketing, CRM and Product Development. It offers the business person and consultant the tools to help the business person define and control these areas within their business. Check out the new series website featuring sample chapters, tool of the month and solve your management problems by talking direct to the author www.essentialtoolsseries.com Third book in a new series that see's Simon Burtonshaw-Gunn’s The Essential Toolbox broken down and expanded to find the essential tools for a range of business areas This volume includes 30% new material in the form of new tools and techniques for guiding consultants Covers: Strategic Management; Business Planning; Product Development; People Management; Supply Chain Management Active author, Simon Burtonshaw-Gunn speaks regularly About the Author: Simon Burtonshaw-Gunn is a practising management consultant with over 30 years experience in both the public and private sectors and covering a range of organizations and industries. He holds two Master's degrees and a PhD in various Strategic Management topics. Book includes a forward by Malik Salameh.

Operations management for executives.

Author : Philip Moscoso
Publisher : McGraw-Hill Interamericana de Espana, SL
ISBN 13 : 9788448611071
Total Pages : 0 pages
Book Rating : 4.6/5 (11 download)

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Book Synopsis Operations management for executives. by : Philip Moscoso

Download or read book Operations management for executives. written by Philip Moscoso and published by McGraw-Hill Interamericana de Espana, SL. This book was released on 2017-10-06 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Operations Management for Executives reveals all that managers should know to be able to turn the operations of their companies into a source of competitive advantage. Understanding operations is key to improve how any organization actually works. In fact, excellence and innovation in operations have played an essential role in many of the great success business stories of our time: Zara, Ikea, Dell, Amazon, Toyota, Alibaba. In this book, the authors explain operations management from a general management standpoint. They provide a practical guidebook focused on: •Understanding the key concepts and methodologies •Avoiding unnecessary technicalities•Analyzing the impact of operations in all areas of a company•Revealing key levers to help managers realize the full potential of their companies. This book covers traditional areas in operations management, such as process design, capacity analysis, inventory management and queueing theory, or quality management. In addition, you’ll find advanced topics such as lean management, procurement, supply chain management, as well as aspects that are seldom addressed in other operations books, such as project management, human and organizational factors in operations, and operations innovation.

Security Operations Management

Author : Robert McCrie
Publisher : Elsevier
ISBN 13 : 9780080469492
Total Pages : 416 pages
Book Rating : 4.4/5 (694 download)

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Book Synopsis Security Operations Management by : Robert McCrie

Download or read book Security Operations Management written by Robert McCrie and published by Elsevier. This book was released on 2011-03-31 with total page 416 pages. Available in PDF, EPUB and Kindle. Book excerpt: The second edition of Security Operations Management continues as the seminal reference on corporate security management operations. Revised and updated, topics covered in depth include: access control, selling the security budget upgrades to senior management, the evolution of security standards since 9/11, designing buildings to be safer from terrorism, improving relations between the public and private sectors, enhancing security measures during acute emergencies, and, finally, the increased security issues surrounding the threats of terrorism and cybercrime. An ideal reference for the professional, as well as a valuable teaching tool for the security student, the book includes discussion questions and a glossary of common security terms. Additionally, a brand new appendix contains contact information for academic, trade, and professional security organizations. * Fresh coverage of both the business and technical sides of security for the current corporate environment * Strategies for outsourcing security services and systems * Brand new appendix with contact information for trade, professional, and academic security organizations

How to Fail at Change Management

Author : James Marion
Publisher : Business Expert Press
ISBN 13 : 1951527437
Total Pages : 165 pages
Book Rating : 4.9/5 (515 download)

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Book Synopsis How to Fail at Change Management by : James Marion

Download or read book How to Fail at Change Management written by James Marion and published by Business Expert Press. This book was released on 2020-03-25 with total page 165 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents notable examples of attempts by experienced managers to implement bad ideas that lead to failed change so that change managers are better equipped to avoid common pitfalls in managing change. Change management efforts often fail. Business case studies are littered with examples of failed change management efforts. Why this is so is a mystery, given the many change management models in existence, highly paid executives equipped with degrees from top-tier schools, and the millions of dollars spent in pursuit of change. Successful change management need not be a mystery, but perhaps change management success is best learned from failed attempts at change that seemed reasonable at the time according to theory—but proved to be bad ideas in retrospect. This book presents notable examples of attempts by experienced managers to implement bad ideas that lead to failed change so that change managers are better equipped to avoid common pitfalls in managing change.

Essential Guide to Operations Management

Author : David Bamford
Publisher : John Wiley & Sons
ISBN 13 : 0470685395
Total Pages : 224 pages
Book Rating : 4.4/5 (76 download)

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Book Synopsis Essential Guide to Operations Management by : David Bamford

Download or read book Essential Guide to Operations Management written by David Bamford and published by John Wiley & Sons. This book was released on 2010-02-09 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is a novel treatment of Operations Management. It takes a fresh insight to this increasingly important topic, exploring fundamental principles equally applicable to service and manufacturing situations. The book adapts a strategic stance by providing a framework for effective decision making and is aimed at practising managers who need to design working processes, manage change and make decisions within a strategic framework. The framework and supporting case vignettes allow the practitioner to grasp essential concepts quickly in a range of different operational contexts. "Bamford and Forrester have done an excellent job in creating a concise, salient, and appealing approach - they have captured the essential elements of designing processes, products and work organizations; exploring approaches to operations planning and control; managing change through effective project management and technology transfer; and then managing quality and improvement strategies". —Professor Rob Handfield, Professor of Supply Chain Management, North Carolina State University, USA "This is an excellent concise text that introduces students to all of the key areas - it's an invaluable aid for students in understanding all of the major aspects of operations and their importance to the success of businesses". —Professor Steve Brown, Professor of Management, University of Exeter Business School, University of Exeter, UK "For today's or tomorrow's business leaders this text has well structured invaluable content ready for immediate adoption. Follow the guide, put it into practice, and the rewards will follow". —Mr Vernon Barker, Managing Director, First TransPennine Express, First Group Plc, UK "This book combines technical theory 'book smarts' with real life experience 'street smarts' in a flowing read". —Mr Stephen Oliver, Vice President Marketing & Sales, Vicor Corporation, Boston, USA

Operations Management in Healthcare

Author : Dr. Corinne M. Karuppan, PhD, CPIM
Publisher : Springer Publishing Company
ISBN 13 : 0826126537
Total Pages : 640 pages
Book Rating : 4.8/5 (261 download)

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Book Synopsis Operations Management in Healthcare by : Dr. Corinne M. Karuppan, PhD, CPIM

Download or read book Operations Management in Healthcare written by Dr. Corinne M. Karuppan, PhD, CPIM and published by Springer Publishing Company. This book was released on 2016-06-14 with total page 640 pages. Available in PDF, EPUB and Kindle. Book excerpt: Describes how to build a competitive edge by developing superior operations This comprehensive, practice-oriented text illustrates how healthcare organizations can gain a competitive edge through superior operations – and demonstrates how to achieve them. Underscoring the importance of a strategic perspective, the book describes how to attain excellence in the four competitive priorities: quality, cost, delivery, and flexibility. The competitive priorities are interrelated, with excellent quality laying the foundation for performance in the other competitive priorities, and with targeted improvement initiatives having synergistic effects. The text stresses the benefits of aligning the entire operations system within the parameters of a business strategy. It equips students with a conceptual mental model of healthcare operations in which all concepts and tools fit together logically. With a hands-on approach, the book clearly demonstrates the “how-tos” of effectively managing a healthcare organization. It describes how to negotiate the different perspectives of clinicians and administrators by offering a common platform for building competitive advantage. To bring the cultural context of a healthcare organization to life, the book engages students with a series of short vignettes of a fictitious healthcare organization as it strives to achieve the status of a highly reliable organization. Integrated throughout are a variety of tools and quantitative techniques with step-by-step instructions to assist in problem solving and process improvements. Also included are mind maps linking competitive priorities and concepts, quick-reference icons, dashboards displaying measurement and process tracking, and boxed features. Several project ideas, team assignments, and creative thinking exercises are proposed. A comprehensive Instructor Packet and online tutorials further enhance the book’s outstanding value. Key Features: Includes mind maps to connect competitive priorities, concepts, and tools Provides an extensive tool kit for problem solving and process improvements Presents icons throughout the text to emphasize competitive priorities and tool coverage Emphasizes measurement with dashboards and includes data files for statistical process control, queuing, and simulation Demonstrates human dynamics and organizational challenges through realistic vignettes Presents boxed features of frequently asked questions an real-world implementations of concepts Provides comprehensive Instructor Packet and online tutorials

Introduction to Operations Management:

Author : Joel D. Wisner
Publisher : Cognella Academic Publishing
ISBN 13 : 9781516584130
Total Pages : pages
Book Rating : 4.5/5 (841 download)

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Book Synopsis Introduction to Operations Management: by : Joel D. Wisner

Download or read book Introduction to Operations Management: written by Joel D. Wisner and published by Cognella Academic Publishing. This book was released on 2020-07-24 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Introduction to Operations Management: A Supply Chain Process Approach details how firms buy, make, deliver, and return goods and services around the globe, providing students with a solid foundation of operations management concepts and techniques. The text offers a set of activities that guide the effectiveness of organizations and prepare operations managers and other employees to ensure their firms are competitive. The book is organized from a strategic to a tactical perspective, beginning with foundational concepts and ending with broader discussions of managing supply chains. Dedicated chapters address corporate strategy, services design, inventory management, aggregate planning, forecasting, lean systems, quality management, integrating processes along the supply chain, and more. Numerous real-world examples, cases, and engaging exercises allow students to place themselves in the shoes of working operations management professionals. The second edition features examples of real companies using analytical tools in decision-making situations, as well as extensive web-based content including flashcards, YouTube videos, and graded chapter quizzes. The textbook's coverage also includes emerging trends for most chapters, such as sustainability, customer relationships, and working in the global marketplace. Written for today's students and the exciting, ever-evolving marketplace, the second edition of Introduction to Operations Management is the text to bring operations management into the modern era.

The Encyclopedia of Operations Management

Author : Arthur V. Hill
Publisher : FT Press
ISBN 13 : 0132883708
Total Pages : 406 pages
Book Rating : 4.1/5 (328 download)

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Book Synopsis The Encyclopedia of Operations Management by : Arthur V. Hill

Download or read book The Encyclopedia of Operations Management written by Arthur V. Hill and published by FT Press. This book was released on 2012 with total page 406 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the perfect field manual for every supply chain or operations management practitioner and student. The field's only single-volume reference, it's uniquely convenient and uniquely affordable. With nearly 1,500 well-organized definitions, it can help students quickly map all areas of operations and supply chain management, and prepare for case discussions, exams, and job interviews. For instructors, it serves as an invaluable desk reference and teaching aid that goes far beyond typical dictionaries. For working managers, it offers a shared language, with insights for improving any process and supporting any training program. It thoroughly covers: accounting, customer service, distribution, e-business, economics, finance, forecasting, human resources, industrial engineering, industrial relations, inventory management, healthcare management, Lean Sigma/Six Sigma, lean thinking, logistics, maintenance engineering, management information systems, marketing/sales, new product development, operations research, organizational behavior/management, personal time management, production planning and control, purchasing, reliability engineering, quality management, service management, simulation, statistics, strategic management, systems engineering, supply and supply chain management, theory of constraints, transportation, and warehousing. Multiple figures, graphs, equations, Excel formulas, VBA scripts, and references support both learning and application. ... this work should be useful as a desk reference for operations management faculty and practitioners, and it would be highly valuable for undergraduates learning the basic concepts and terminology of the field. Reprinted with permission from CHOICE http: //www.cro2.org, copyright by the American Library Association.

E-Commerce Operations Management

Author : Marc J Schniederjans
Publisher : World Scientific Publishing Company
ISBN 13 : 9814518654
Total Pages : 368 pages
Book Rating : 4.8/5 (145 download)

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Book Synopsis E-Commerce Operations Management by : Marc J Schniederjans

Download or read book E-Commerce Operations Management written by Marc J Schniederjans and published by World Scientific Publishing Company. This book was released on 2013-09-20 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: This updated edition of the book blends in new e-commerce technologies. Mobile commerce (M-commerce) and use of cloud computing are offering a new set of challenges and opportunities for those individuals who know what they are and how they are related to e-commerce. Their use opens up new markets, expanding the need for larger operations, which in turn requires greater knowledge of the operations management subjects presented in this book. The book is focused on issues, concepts, philosophies, procedures, methodologies, and practices of running e-commerce operations. It connects the basic operations management activities undertaken by every organization (e.g., inventory management, scheduling, etc.) and translates their application into issues and problems faced in the field of e-commerce. The book also provides current research findings, strategies, and practices that can help students in the field of operations management run and improve their e-commerce operations. It covers most of the basic operations management activities and functions and has been designed for an upper-level undergraduate business, a graduate business or engineering management course on e-commerce operations management for university students. Students interested in e-commerce operations will find this book a valuable guide to the important aspects of starting up and running an e-commerce operation. They can learn from reading this book how supply chains, products and processes, human resources and purchasing functions can supported and enhanced by the use of e-commerce. In addition, students can learn how to undertake forecasting and scheduling in e-commerce operations. Decision-makers and managers who have to reengineer e-commerce operations can also use this book as a guide to understanding e-commerce. The Instructor Manual and PowerPoint Slides for the book are available upon request for all instructors who adopt this book as a course text. Please send your request to [email protected].

Managing Business Communications

Author : Chartered Management Institute
Publisher : Profile Books
ISBN 13 : 1782831444
Total Pages : 331 pages
Book Rating : 4.7/5 (828 download)

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Book Synopsis Managing Business Communications by : Chartered Management Institute

Download or read book Managing Business Communications written by Chartered Management Institute and published by Profile Books. This book was released on 2015-04-09 with total page 331 pages. Available in PDF, EPUB and Kindle. Book excerpt: Clear and effective communication within and beyond organisations has always been a crucial business driver, and as communication channels proliferate and the speed of communication increases, getting your message across has never been more important. Using the series' trademark mix of checklists and thinker profiles, the guide looks at different types of business communications - written, verbal and external - and also focusses on the challenges of cross-cultural and virtual communication, and websites and social media. Topics covered include: report writing, running meetings, presentations, negotiation, PR and media interview planning, influencing, crisis communications and much more.

Handbook of Metrics for Research in Operations Management

Author : Aleda V. Roth
Publisher : SAGE
ISBN 13 : 1412954517
Total Pages : 777 pages
Book Rating : 4.4/5 (129 download)

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Book Synopsis Handbook of Metrics for Research in Operations Management by : Aleda V. Roth

Download or read book Handbook of Metrics for Research in Operations Management written by Aleda V. Roth and published by SAGE. This book was released on 2008 with total page 777 pages. Available in PDF, EPUB and Kindle. Book excerpt: Scale. References: Citations for the references used in the summary

Buying, Supporting, Maintaining Software and Equipment

Author : Gay Gordon-Byrne
Publisher : CRC Press
ISBN 13 : 1482232790
Total Pages : 336 pages
Book Rating : 4.4/5 (822 download)

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Book Synopsis Buying, Supporting, Maintaining Software and Equipment by : Gay Gordon-Byrne

Download or read book Buying, Supporting, Maintaining Software and Equipment written by Gay Gordon-Byrne and published by CRC Press. This book was released on 2014-06-25 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: Describing how to avoid common vendor traps, Buying, Supporting, Maintaining Software and Equipment: An IT Manager's Guide to Controlling the Product Lifecycle will help readers better control the negotiation of their IT products and services and, ultimately, better manage the lifecycle of those purchases. The book supplies an inside look at the methods and goals of vendors and their contracts-which are almost always in conflict with end-user goals. The text is set up to follow the way most people experience technology products and contracting decisions. It begins by explaining the significance of the decisions made at the time of product selection. It details what you need to focus on when negotiating service and support agreements and describes how to use purchase orders to negotiate more favorable agreements. Covers product acquisition, support, and maintenance Examines hardware and software warranty and support models Considers finance and accounting issues for maintenance and support Spells out technology product details Explains postwarranty support and maintenance Provides the understanding to better negotiate with vendor sales teams Illustrating the types of problems typically experienced during product use, the book describes how to better control the useful life of your equipment. It supplies tips on how to avoid excessive charges from predatory vendors and concludes by delving into issues of product end of life. Explaining how to manage support and maintenance issues for the long term, this book provides the understanding you need to make sure you are more knowledgeable about the products and services your organization needs than the vendor teams with whom you are negotiating.