Local Government Ombudsman - Parliamentary and Health Service Ombudsman: Care and Treatment in a Care Home: A Report by the Health Service Obbudsman and the Local Government Ombudsman on a Joint Investigation

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Publisher : The Stationery Office
ISBN 13 : 9780102987089
Total Pages : 58 pages
Book Rating : 4.9/5 (87 download)

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Book Synopsis Local Government Ombudsman - Parliamentary and Health Service Ombudsman: Care and Treatment in a Care Home: A Report by the Health Service Obbudsman and the Local Government Ombudsman on a Joint Investigation by : Great Britain. Parliamentary and Health Service Ombudsman

Download or read book Local Government Ombudsman - Parliamentary and Health Service Ombudsman: Care and Treatment in a Care Home: A Report by the Health Service Obbudsman and the Local Government Ombudsman on a Joint Investigation written by Great Britain. Parliamentary and Health Service Ombudsman and published by The Stationery Office. This book was released on 2013-10-30 with total page 58 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report relates to a stroke patient who died of a pulmonary embolism. The patient's niece complained that poor care and lack of nutrition led to the patient's early death. The Ombudsmen decided that the Council and PCT in question did not act in line with recognised quality standards or established good practice and that the care the patient received amounted to service failure. However, they did not find that the poor nutrition and hydration could be linked to the patient's death

A report by the Health Service Ombudsman and the Local Government Ombudsman about the care and support provided to a person with Down's syndrome

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Publisher : The Stationery Office
ISBN 13 : 9780102975215
Total Pages : 82 pages
Book Rating : 4.9/5 (752 download)

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Book Synopsis A report by the Health Service Ombudsman and the Local Government Ombudsman about the care and support provided to a person with Down's syndrome by : Great Britain: Parliamentary and Health Service Ombudsman

Download or read book A report by the Health Service Ombudsman and the Local Government Ombudsman about the care and support provided to a person with Down's syndrome written by Great Britain: Parliamentary and Health Service Ombudsman and published by The Stationery Office. This book was released on 2011-11-23 with total page 82 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report tells the story of Mr J, who was an active, outgoing and sociable man. He had Down's syndrome. He lived independently in rented accommodation with his wife. Newcastle City Council, latterly through the Coquet Trust, provided day-to-day support to Mr J and his wife to help maintain their independence. In 2005, owing to concerns about a significant deterioration in his skills and health, Mr J was admitted to hospital for a five to six week assessment. Mr J remained in hospital for seven months, some five of those after he had been declared ready for discharge. Mr J was discharged into inappropriate locked accommodation, which he only left following his death 10 months later. Mr J was 53. Mr J's brother, Mr K, complained about the care provided to Mr J. This joint investigation with the Local Government Ombudsman found significant failings on the part of both Northumberland, Tyne and Wear NHS Foundation Trust and the Council. They are to compensate, and apologise to, the family. The NHS Trust and the Council will also prepare, share and update progress on an action plan showing what they have done (or will do) to prevent recurrence of their failings.

A Report by the Health Service Ombudsman and the Local Government Ombudsman about the Provision of Section 117 Aftercare

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Author :
Publisher : The Stationery Office
ISBN 13 : 9780102980707
Total Pages : 40 pages
Book Rating : 4.9/5 (87 download)

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Book Synopsis A Report by the Health Service Ombudsman and the Local Government Ombudsman about the Provision of Section 117 Aftercare by : Great Britain: Parliamentary and Health Service Ombudsman

Download or read book A Report by the Health Service Ombudsman and the Local Government Ombudsman about the Provision of Section 117 Aftercare written by Great Britain: Parliamentary and Health Service Ombudsman and published by The Stationery Office. This book was released on 2012-10-29 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report concerns a case claiming for funding for care under s. 117 of the Mental Health Act 1983. The Ombudsmen found evidence of some failures of the part of the concerned Trust and Council, but in the absence of any consequent in justice that could be identified, did not uphold any of the complaints

A report by the Health Service Ombudsman and the Local Government Ombudsman about the care and support provided to a vulnerable person living independently in the community

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Author :
Publisher : The Stationery Office
ISBN 13 : 9780102974195
Total Pages : 44 pages
Book Rating : 4.9/5 (741 download)

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Book Synopsis A report by the Health Service Ombudsman and the Local Government Ombudsman about the care and support provided to a vulnerable person living independently in the community by : Great Britain: Parliamentary and Health Service Ombudsman

Download or read book A report by the Health Service Ombudsman and the Local Government Ombudsman about the care and support provided to a vulnerable person living independently in the community written by Great Britain: Parliamentary and Health Service Ombudsman and published by The Stationery Office. This book was released on 2011-07-04 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is an investigation, carried out jointly by the Health Service Ombudsman and the Local Government Ombudsman, into serious complaints about the support provided to a vulnerable person with long history involvement with mental health services, living independently in the community, by 5 Boroughs Partnership Trust and St Helen's Metropolitan Borough Council. The complaints, made by the vulnerable person's cousin, were: that the consultant psychiatrist failed to respond appropriately; that there was no support in claiming for welfare benefits; that care plans were not implemented; and that no one had responded appropriately to developing signs of risk. The first two of the complaints were not upheld but it was found that the Trust and Council had failed in their joint responsibility

Report of two investigations by the Local Government Ombudsman for England and the Health Service Ombudsman for England

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Author :
Publisher : The Stationery Office
ISBN 13 : 9780102964615
Total Pages : 60 pages
Book Rating : 4.9/5 (646 download)

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Book Synopsis Report of two investigations by the Local Government Ombudsman for England and the Health Service Ombudsman for England by : Great Britain: Parliamentary and Health Service Ombudsman

Download or read book Report of two investigations by the Local Government Ombudsman for England and the Health Service Ombudsman for England written by Great Britain: Parliamentary and Health Service Ombudsman and published by The Stationery Office. This book was released on 2010-03-12 with total page 60 pages. Available in PDF, EPUB and Kindle. Book excerpt: These are the reports of two cases which were jointly investigated by the Health Services and Local Government Ombudsmen,, both of which involve the provision of services by local council and by NHS trusts and both, to some extent, concern the actions of staff working in mental health services. The first involved Enfield Council and Barnet, Enfield and Haringey Mental Health Trust & Barnet and Chase Farm Hospitals NHS Trust. The other case involved Havering and the North East London Mental Health Trust. Neither case was upheld in respect of the Councils though partly upheld in respect of North East London Mental Health Trust

Report by the Health Service Ombudsman for England and Local Government Ombudsman on a Joint Investigation Into a Complaint Made by Mrs L

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Publisher :
ISBN 13 : 9780102984163
Total Pages : 51 pages
Book Rating : 4.9/5 (841 download)

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Book Synopsis Report by the Health Service Ombudsman for England and Local Government Ombudsman on a Joint Investigation Into a Complaint Made by Mrs L by : Great Britain. Parliamentary and Health Service Ombudsman

Download or read book Report by the Health Service Ombudsman for England and Local Government Ombudsman on a Joint Investigation Into a Complaint Made by Mrs L written by Great Britain. Parliamentary and Health Service Ombudsman and published by . This book was released on 2013-06-03 with total page 51 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mrs L complained about the care that her father, the late Mr M, received at a Wakefield Metropolitan District Council-funded care home, Hazel Garth and from a visiting community nurse funded by NHS Wakefield District Primary Care Trust. Mr M was visited by the nurse on 13 October 2009 to deal with a problem with a catheter. Later that day he became unwell and was taken to hospital, where he was treated for urinary sepsis as well as a grade 4 necrotic (dead tissue) pressure ulcer on his sacrum. He was treated with antibiotics and recovered somewhat, but he died on 23 November 2009. Mrs L was not satisfied with the responses to her complaints to the Council and the Trust, and complained to the Ombudsmen. Their investigations find service failure by both Council and Trust for the care provided in the home and by the nurse. They also found failings in record keeping at the home and maladministration by both Council and Trust in dealing with Mrs L's complaints. The Council and the Trust's successor (Wakefield Clinical Commissioning Group) are instructed, within three months: to write to Mrs L apologising for the service failures and distress caused by the maladministration; to compensate her for the poor complaint handling; and to prepare action plans that describe what they have done to ensure they have learnt the lessons from the failings identified and what they have done or plan to do to avoid a recurrence.

Real People, Real Problems

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Publisher : National Academies
ISBN 13 :
Total Pages : 314 pages
Book Rating : 4.1/5 (383 download)

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Book Synopsis Real People, Real Problems by : Jo Harris-Wehling

Download or read book Real People, Real Problems written by Jo Harris-Wehling and published by National Academies. This book was released on 1995 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Injustice in Residential Care

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Publisher : The Stationery Office
ISBN 13 : 9780102953411
Total Pages : 36 pages
Book Rating : 4.9/5 (534 download)

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Book Synopsis Injustice in Residential Care by : Great Britain. Parliamentary and Health Service Ombudsman

Download or read book Injustice in Residential Care written by Great Britain. Parliamentary and Health Service Ombudsman and published by The Stationery Office. This book was released on 2008-03-26 with total page 36 pages. Available in PDF, EPUB and Kindle. Book excerpt: This joint report from the Health Service Ombudsman and the Local Government Ombudsman investigates complaints made by Mr & Mrs Taylor against Buckinghamshire County Council and Oxfordshire & Buckinghamshire Mental Health Partnership Trust. The complaints concern the care provided to their son, Frank, an adult with severe learning disabilities, from June 2001 to September 2003. Frank has no speech; cannot bathe, shave or dress himself; needs assistance to go to the toilet; needs to wear incontinence pads at night or for any lengthy periods spent outdoors. He needs one-to-one attention for 95 per cent of his waking time. The Council took over responsibility for the operation and management of the home in July 2002. In the care home his care needs were never properly assessed, and a number of significant failings in the level of care were identified. Complaints to both organisations were dealt with slowly, and there was confusion about which body should address the separate aspect of the complaints. Frank was removed from the care home, and kept and cared for at home for three months with no external support. The Ombudsmen, acting jointly under the Regulatory Reform (Collaboration etc between Ombudsmen) Order 2007, investigated. They find maladministration causing injustice and anxiety and distress to Frank and his parents. The conditions and care within the care home were unacceptable, and the Council failed to recognise that when taking over management responsibility. Frank's human rights may also have been infringed. The Ombudsmen recommend a payment of £32,000 as remedy for the injustice and distress caused.

The Ombudsman Enterprise and Administrative Justice

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Publisher : Routledge
ISBN 13 : 1317022424
Total Pages : 309 pages
Book Rating : 4.3/5 (17 download)

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Book Synopsis The Ombudsman Enterprise and Administrative Justice by : Trevor Buck

Download or read book The Ombudsman Enterprise and Administrative Justice written by Trevor Buck and published by Routledge. This book was released on 2016-02-17 with total page 309 pages. Available in PDF, EPUB and Kindle. Book excerpt: The statutory duty of public service ombudsmen (PSO) is to investigate claims of injustice caused by maladministration in the provision of public services. This book examines the modern role of the ombudsman within the overall emerging system of administrative justice and makes recommendations as to how PSO should optimize their potential within the wider administrative justice context. Recent developments are discussed and long standing questions that have yet to be adequately resolved in the ombudsman community are re-evaluated given broader changes in the administrative justice sector. The work balances theory and empirical research conducted in a number of common law countries. Although there has been much debate within the ombudsman community in recent years aimed at developing and improving the practice of ombudsmanry, this work represents a significant advance on current academic understanding of the discipline.

A life like any other?

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Publisher : The Stationery Office
ISBN 13 : 9780104012406
Total Pages : 428 pages
Book Rating : 4.0/5 (124 download)

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Book Synopsis A life like any other? by : Great Britain: Parliament: Joint Committee on Human Rights

Download or read book A life like any other? written by Great Britain: Parliament: Joint Committee on Human Rights and published by The Stationery Office. This book was released on 2008-03-06 with total page 428 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Stationery Office Annual Catalogue 2011

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Publisher :
ISBN 13 : 9780115017988
Total Pages : 584 pages
Book Rating : 4.0/5 (179 download)

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Book Synopsis The Stationery Office Annual Catalogue 2011 by : Stationery Office

Download or read book The Stationery Office Annual Catalogue 2011 written by Stationery Office and published by . This book was released on 2012-04-12 with total page 584 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Stationery Office annual catalogue 2011 provides a comprehensive source of bibliographic information on over 4900 Parliamentary, statutory and official publications - from the UK Parliament, the Northern Ireland Assembly, and many government departments and agencies - which were issued in 2011.

The Stationery Office Annual Catalogue

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Publisher :
ISBN 13 :
Total Pages : 612 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis The Stationery Office Annual Catalogue by : Stationery Office (Great Britain)

Download or read book The Stationery Office Annual Catalogue written by Stationery Office (Great Britain) and published by . This book was released on 2008 with total page 612 pages. Available in PDF, EPUB and Kindle. Book excerpt:

APAIS 1992: Australian public affairs information service

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Publisher : National Library Australia
ISBN 13 :
Total Pages : 1098 pages
Book Rating : 4./5 ( download)

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Book Synopsis APAIS 1992: Australian public affairs information service by :

Download or read book APAIS 1992: Australian public affairs information service written by and published by National Library Australia. This book was released on with total page 1098 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Australian National Bibliography

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Publisher :
ISBN 13 :
Total Pages : 930 pages
Book Rating : 4.:/5 (8 download)

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Book Synopsis Australian National Bibliography by :

Download or read book Australian National Bibliography written by and published by . This book was released on 1996 with total page 930 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Appointment of the Prisons and Probation Ombudsman for England and Wales

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Publisher : The Stationery Office
ISBN 13 : 9780215559845
Total Pages : 24 pages
Book Rating : 4.5/5 (598 download)

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Book Synopsis Appointment of the Prisons and Probation Ombudsman for England and Wales by : Great Britain: Parliament: House of Commons: Justice Committee

Download or read book Appointment of the Prisons and Probation Ombudsman for England and Wales written by Great Britain: Parliament: House of Commons: Justice Committee and published by The Stationery Office. This book was released on 2011-05-24 with total page 24 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this report the Committee examines the role and function of the Prisons and Probation Ombudsman and the Ombudsman's responsibilities. It endorses Nigel Newcomen's suitability for the position, believing his experience as Deputy Chief Inspector of Prisons since 2003 will be relevant and helpful

Care and Compassion?

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Publisher : The Stationery Office
ISBN 13 : 9780102971026
Total Pages : 44 pages
Book Rating : 4.9/5 (71 download)

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Book Synopsis Care and Compassion? by : Great Britain. Parliamentary and Health Service Ombudsman

Download or read book Care and Compassion? written by Great Britain. Parliamentary and Health Service Ombudsman and published by The Stationery Office. This book was released on 2011 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this report, "Care and compassion?" the Health Service Ombudsman says the NHS is failing to treat older people with care, compassion, dignity and respect. The report is based on the findings of ten independent investigations into complaints about NHS care for people over the age of 65 across England. It serves to illuminate the gulf between the principles and values of the NHS Constitution and the felt reality of being an older person in the care of the NHS in England. The Ombudsman's findings show how ten older patients suffered unnecessary pain, indignity and distress while in the care of the NHS. Her investigations highlight common failures in pain control, discharge arrangements, communication with patients and their relatives and ensuring adequate nutrition. These are not isolated cases. Of the nearly 9,000 properly made complaints to the Ombudsman about the NHS last year, 18 per cent were about the care of older people. The Ombudsman accepted twice as many cases for investigation about older people as for all other age groups put together. The findings reveal an attitude - both personal and institutional - which fails to recognise the humanity and individuality of the people concerned and to respond to them with sensitivity, compassion and professionalism. These accounts present a picture of NHS provision that is failing to meet even the most basic standards of care. The NHS must close the gap between the promise of care and compassion outlined in its Constitution and the injustice that many older people experience.

Ombudsman. What Happens in Nursing Homes?

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Publisher : Bobbye Sikes Wicke
ISBN 13 : 0967765293
Total Pages : 112 pages
Book Rating : 4.9/5 (677 download)

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Book Synopsis Ombudsman. What Happens in Nursing Homes? by : Bobbye Sikes Wicke

Download or read book Ombudsman. What Happens in Nursing Homes? written by Bobbye Sikes Wicke and published by Bobbye Sikes Wicke. This book was released on 2007-09 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: Wicke offers a vignette of life in long term care facilities--the good days, the hellish days, and the often insurmountable problems faced by the only group that represents the residents, the federally-mandated Long-Term Care Ombudsmen Council.