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La Calidad Del Servicio
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Book Synopsis Principles of Operations Management by : Jay H. Heizer
Download or read book Principles of Operations Management written by Jay H. Heizer and published by Pearson Educación. This book was released on 2004 with total page 710 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this textbook, Heizer (business administration, Texas Lutheran U.) and Render (operations management, Rollins College) provide a broad introduction to the field of operations management. A sampling of topics includes operations strategy for competitive advantage, forecasting, design of goods and services, human resources, e- commerce, project management, inventory management, and maintenance. The CD-ROM contains video case studies, lecture notes, Excel OM and Extend software, and additional practice problems. Annotation copyrighted by Book News Inc., Portland, OR
Download or read book Marketing written by Gary Armstrong and published by Pearson Educación. This book was released on 2003 with total page 686 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written for courses in Principles of Marketing at four-year and two-year colleges, this shorter overview aims to help students master the basic principles and practices of modern marketing in an enjoyable and practical way. Its coverage balances upon three essential pillars - (1) theory and concepts; (2) practices and applications; and (3) pedagogy - cultivating an efficient, effective teaching and learning environment. This sixth edition provides revised content throughout, and reflects the major trends and forces that are impacting marketing in this new, connected millennium. It includes new thinking and expanded coverage on a wide variety of topics, for example: relationship marketing; connecting technologies; the company value chain; value-delivery networks; and global marketing.
Author : Publisher :Religacion Press ISBN 13 : Total Pages :94 pages Book Rating :4./5 ( download)
Download or read book written by and published by Religacion Press. This book was released on with total page 94 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Incentivos y contratos en los servicios de salud by : P. Ibern
Download or read book Incentivos y contratos en los servicios de salud written by P. Ibern and published by Springer Science & Business Media. This book was released on 1999-06-01 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Fundamentos de los sistemas de implementación de protección social by : Kathy Lindert
Download or read book Fundamentos de los sistemas de implementación de protección social written by Kathy Lindert and published by World Bank Publications. This book was released on 2023-01-13 with total page 735 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fundamentos de los sistemas de implementación de protección social: Libro de referencia sintetiza las experiencias reales y las lecciones aprendidas de la aplicación de estos sistemas en todo el mundo mostrando una perspectiva amplia de la protección social sobre diversas poblaciones objetivo, como familias pobres o de bajos ingresos, trabajadores en situación de desempleo, personas en condición de discapacidad y personas en situación de riesgo social. El libro analiza diferentes tipos de intervenciones de los gobiernos para ayudar a las personas, familias u hogares mediante programas categóricos, programas contra la pobreza, programas y servicios laborales, prestaciones y servicios por discapacidad, y servicios sociales. El libro de referencia aborda preguntas concretas sobre procedimientos, el «cómo», entre las que se encuentran: ¿Cómo distribuyen los países los beneficios y servicios sociales? ¿Cómo logran hacerlo de forma eficaz y eficiente? ¿Cómo garantizan la inclusión dinámica, sobre todo para las personas más vulnerables y necesitadas? ¿Cómo promueven una mejor coordinación e integración, no sólo entre los programas de protección social, sino también entre programas de otros sectores del gobierno? ¿Cómo pueden responder a las necesidades de sus poblaciones objetivo y proporcionar una mejor experiencia al cliente? El marco de sistemas de implementación profundiza en los elementos clave de ese entorno operativo. Dicho marco se basa en fases esenciales a lo largo de la cadena de implementación. Los actores principales, como las personas y las instituciones, interactúan a lo largo de esta cadena a través de las comunicaciones, los sistemas de información y la tecnología. Este marco se puede aplicar a la implementación de uno o varios programas y a la implementación de la protección social adaptativa. El libro de referencia se estructura en torno a ocho principios que encuadran el concepto de los sistemas de implementación: 1. No hay un modelo único para los sistemas de implementación, pero existen puntos en común que constituyen el núcleo del marco de los sistemas de implementación. 2. La calidad de la implementación es importante: Las debilidades en alguno de los elementos principales afectarán negativamente a todo el sistema, lo que, a su vez, reducirá el impacto de los programas a los que dan apoyo. 3. Los sistemas de implementación evolucionan a lo largo del tiempo de forma no lineal, y los puntos de partida son fundamentales. 4. Es necesario buscar «la sencillez» y «hacer bien lo sencillo» desde el inicio. 5. La «primera milla» (la interfaz mediante la cual las personas interaccionan directamente con las funciones administrativas) suele ser el eslabón más débil en la cadena de implementación. Reformarlo puede requerir un cambio sistémico, pero mejorará considerablemente la eficacia general y mitigará el riesgo de fallos en la primera instancia. 6. Los programas de protección social no operan en un vacío, por lo que sus sistemas de implementación no deberían desarrollarse de forma aislada. Las sinergias entre distintas instituciones y sistemas de información son posibles y pueden mejorar los resultados de los programas. 7. Los sistemas de implementación de protección social contribuyen a la capacidad del gobierno de ayudar a otros sectores, por ejemplo, las subvenciones para seguros de salud, las becas, las tarifas energéticas sociales, las ayudas para la vivienda y los servicios legales. 8. Los desafíos asociados a la inclusión y a la coordinación son amplios y perennes, y motivan la mejora continua de los sistemas de implementación a través de un planteamiento dinámico, integrado y centrado en las personas.
Book Synopsis Quality Management by : Donna C. S. Summers
Download or read book Quality Management written by Donna C. S. Summers and published by Pearson Educación. This book was released on 2005 with total page 436 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designed to enable readers to recognize the cornerstones of creating and sustaining organizational effectiveness, the First Edition is based on key quality initiatives including Six Sigma, the Malcolm Baldrige National Quality Award, ISO 9000, lean manufacturing, and value creation. This book explores how quality management has progressed from an emphasis on the management of quality to a focus on the quality of managing, operating, and integrating customer service, marketing, production, delivery, information, and finance areas throughout an organization's value chain. For professionals with a career or interest in business, engineering, engineering technology, and quality management.
Download or read book Business written by Ricky W. Griffin and published by Pearson Educación. This book was released on 2004 with total page 722 pages. Available in PDF, EPUB and Kindle. Book excerpt: For Introduction to Business courses. This best-selling text by Ricky Griffin and Ronald Ebert provides students with a comprehensive overview of all the important functions of business. Each edition has introduced cutting-edge firsts while ensuring the underlying principles that guided its creation, Doing the Basics Best, were retained. The seventh edition focuses on three simple rules- Learn, Evaluate, Apply. - NEW- Chapter 2: Understanding the Environments of Business - This new chapter puts business operations in contemporary context, explaining the idea of organizational boundaries and describing the ways in which elements from multiple environments cross those boundaries and shape organizational activities. This chapter sets the stage as an introduction to some of the most important topics covered in the rest of the book, for example: - The Economics Environment includes the role of aggregate output, standard of living, real growth rate; GDP per capita; real GDP; purchasing power parity; and the Consumer Price Index. - The Technology Environment includes special attention to new tools for competitiveness in both goods and services and business process technologies, plus e
Book Synopsis Hospital Management by : Howard S. Rowland
Download or read book Hospital Management written by Howard S. Rowland and published by Ediciones Díaz de Santos. This book was released on 1984 with total page 504 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :United States. Congress. House. Committee on Interior and Insular Affairs. Subcommittee on Insular and International Affairs Publisher : ISBN 13 : Total Pages :1200 pages Book Rating :4.0/5 (9 download)
Book Synopsis Proposed Legislation to Authorize a Political Status Referendum in Puerto Rico by : United States. Congress. House. Committee on Interior and Insular Affairs. Subcommittee on Insular and International Affairs
Download or read book Proposed Legislation to Authorize a Political Status Referendum in Puerto Rico written by United States. Congress. House. Committee on Interior and Insular Affairs. Subcommittee on Insular and International Affairs and published by . This book was released on 1991 with total page 1200 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis World Hospitals and Health Services by :
Download or read book World Hospitals and Health Services written by and published by . This book was released on 1999 with total page 704 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Revista Del Rio de La Plata written by and published by . This book was released on 1990 with total page 450 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis MANUAL DE CUIDADOS INTENSIVOS, PARA ENFERMERIA by : A. ESTEBAN
Download or read book MANUAL DE CUIDADOS INTENSIVOS, PARA ENFERMERIA written by A. ESTEBAN and published by Springer Science & Business Media. This book was released on 2000-12-19 with total page 448 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :José Folgueras Méndez Publisher :Springer Science & Business Media ISBN 13 :3642211984 Total Pages :1363 pages Book Rating :4.6/5 (422 download)
Book Synopsis V Latin American Congress on Biomedical Engineering CLAIB 2011 May 16-21, 2011, Habana, Cuba by : José Folgueras Méndez
Download or read book V Latin American Congress on Biomedical Engineering CLAIB 2011 May 16-21, 2011, Habana, Cuba written by José Folgueras Méndez and published by Springer Science & Business Media. This book was released on 2012-11-06 with total page 1363 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume presents the proceedings of the CLAIB 2011, held in the Palacio de las Convenciones in Havana, Cuba, from 16 to 21 May 2011. The conferences of the American Congress of Biomedical Engineering are sponsored by the International Federation for Medical and Biological Engineering (IFMBE), Society for Engineering in Biology and Medicine (EMBS) and the Pan American Health Organization (PAHO), among other organizations and international agencies and bringing together scientists, academics and biomedical engineers in Latin America and other continents in an environment conducive to exchange and professional growth.
Book Synopsis Coach-makers' International Journal by :
Download or read book Coach-makers' International Journal written by and published by . This book was released on 1915 with total page 1392 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :United States. Congress. House. Committee on Interior and Insular Affairs. Subcommittee on Insular and International Affairs Publisher : ISBN 13 : Total Pages :1204 pages Book Rating :4.:/5 (4 download)
Book Synopsis Proposed Legislation to Authorize a Political Status Referendum in Puerto Rico: Hearing held in San Juan, PR, March 9, 1990 by : United States. Congress. House. Committee on Interior and Insular Affairs. Subcommittee on Insular and International Affairs
Download or read book Proposed Legislation to Authorize a Political Status Referendum in Puerto Rico: Hearing held in San Juan, PR, March 9, 1990 written by United States. Congress. House. Committee on Interior and Insular Affairs. Subcommittee on Insular and International Affairs and published by . This book was released on 1991 with total page 1204 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Management Information Systems by : Kenneth C. Laudon
Download or read book Management Information Systems written by Kenneth C. Laudon and published by Pearson Educación. This book was released on 2004 with total page 618 pages. Available in PDF, EPUB and Kindle. Book excerpt: Management Information Systems provides comprehensive and integrative coverage of essential new technologies, information system applications, and their impact on business models and managerial decision-making in an exciting and interactive manner. The twelfth edition focuses on the major changes that have been made in information technology over the past two years, and includes new opening, closing, and Interactive Session cases.
Book Synopsis Economic Analysis of Environmental Impacts by : John A. Dixon
Download or read book Economic Analysis of Environmental Impacts written by John A. Dixon and published by CATIE. This book was released on 1994 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: First Published in 1994. Routledge is an imprint of Taylor & Francis, an informa company.
