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Janes Crisis Communications Handbook
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Book Synopsis Jane's Crisis Communications Handbook by : Louie Fernandez
Download or read book Jane's Crisis Communications Handbook written by Louie Fernandez and published by Ihs Global Incorporated. This book was released on 2003 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is designed to assist organizations and their employees to cooperate with the media and inform, calm, and direct their stakeholders and public during any emergency.
Book Synopsis Executing Crisis by : Dr. Jo Robertson
Download or read book Executing Crisis written by Dr. Jo Robertson and published by Rothstein Publishing. This book was released on 2019-11-01 with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business leaders would be better served by understanding key crisis concepts and applying them to their own situation rather than relying on crisis advisors to swoop in to take care of a problem once it has become a crisis. Loaded with Case Studies! How leaders deal with crisis can clarify character and strengthen reputation. On the other hand, the wrong words and actions from the C-Suite can worsen the crisis spiral. Crisis management does not begin on the day the fire erupts, the hurricane barrels through, or the accident happens. Dr. Jo Robertson, a leading expert in heading off and containing crisis, lays out the key concepts that business leaders need to apply to their own organizations so they don’t have to rely on outside crisis advisors to swoop in and save the day.
Book Synopsis Lukaszewski on Crisis Communication by : James E. Lukaszewski, ABC, APR, Fellow PRSA
Download or read book Lukaszewski on Crisis Communication written by James E. Lukaszewski, ABC, APR, Fellow PRSA and published by Rothstein Publishing. This book was released on 2015-04-03 with total page 422 pages. Available in PDF, EPUB and Kindle. Book excerpt: Masterwork on Crisis Communication and Reputation Risk Selected as One of "30 Best Business Books of 2013" Jim Lukaszewski -- nationally recognized PR expert, executive coach, often called America's Crisis Guru, and noted by Corporate Legal Times as one of "28 experts to call when all hell breaks loose" -- advises exactly what to do, what to say, when to say it, and when to do it, while the whole world is watching.The book is endorsed by the Business Continuity Institute. In this industry-defining book on crisis management and leadership recovery, Lukaszewski jump-starts the discussion by clearly differentiating a crisis from other business interruptions and introduces a concept rarely dealt with in crisis communication and operational response planning: managing the victim dimension of crisis. Delivered in his straight-talking style and backed with compelling case studies, Lukaszewski On Crisis Communication is your guide to preparing for a crisis and the explosive visibility that comes with it. Using case studies, examples and templates, he explains how to build a crisis management plan and how to put it into action in the real world of media scrutiny, social media, activists, and litigation. Lukaszewski distills four decades of experience into 10 chapters of field-tested how-to's, practical tools, tips, charts, checklists, forms, and templates and teaches you:How crises create victims;To avoid the toxicity of silence;To overcome the abusive, intrusive and coercive behavior of bloviators, bellyachers, back-bench bitchers, the media, activists and critics;To drive attorneys to settle instead of litigate;Apology is the atomic energy of empathy;Simple, sensible, sincere, constructive, positive techniques to reduce contention and to succeed!Chapter learning objectives; discussion questions; case studies; real-life examples; and glossary facilitate college and professional development classroom use.
Book Synopsis Library’s Crisis Communications Planner by : Jan Thenell
Download or read book Library’s Crisis Communications Planner written by Jan Thenell and published by American Library Association. This book was released on 2004-07-26 with total page 92 pages. Available in PDF, EPUB and Kindle. Book excerpt: When emergencies escalate, knowing what to do in advance is the key. Libraries that are equipped with ready contact information, talking points, and spokespeople at hand are prepared to limit damage from big events or ensure small problems don't escalate.
Book Synopsis Medical Disaster Response by : David Goldschmitt
Download or read book Medical Disaster Response written by David Goldschmitt and published by CRC Press. This book was released on 2009-05-22 with total page 864 pages. Available in PDF, EPUB and Kindle. Book excerpt: While the job of a clinician in a disaster scenario is to save lives without regard for the cause or rationale for the injury, medical and emergency professionals who understand the diverse aspects of a disaster are better equipped to respond effectively. Giving emergency personnel the tools they need to perform in catastrophic situations, Medical Disaster Response: A Survival Guide for Hospitals in Mass Casualty Events addresses the critical planning and response issues surrounding a mass casualty disaster before, during, and after the event. The book presents the fundamental components of a comprehensive medical disaster management plan that provides readers with a framework for developing individual policies to suit their particular institution. It examines natural, man-made, and terrorist disasters, and offers insight into the different strategies required for distinct scenarios, as well as the need to be prepared for the cascade effect of secondary events resulting from the original disaster. Real case studies examining medical disaster response This volume provides a powerful and unique case example through a chronology of the events of September 11th, offering a firsthand account and insight into the quintessential test case for disaster response effectiveness. It also profiles other notorious events—including Hurricane Katrina, the Madrid bombings, the SARS outbreak in 2004, and the sarin gas attack in Tokyo in 2005—as seen through the eyes of the expert contributors who witnessed and responded to these tragedies. The book presents the lessons learned from these events by the contributing authors who acted on the front lines of the medical disaster response. It is a valuable reference manual for emergency planning, response, and healthcare professionals to confront future disasters and help prevent and mitigate destruction and unnecessary casualties.
Book Synopsis The Four Stages of Highly Effective Crisis Management by : Jane Jordan-Meier
Download or read book The Four Stages of Highly Effective Crisis Management written by Jane Jordan-Meier and published by CRC Press. This book was released on 2011-03-14 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the Japanese tsunami and the Egyptian revolution to the Haitian earthquake and the Australian floods, social media has proven its power to unite, coalesce, support, champion, and save lives. Presenting cutting-edge media communication solutions, The Four Stages of Highly Effective Crisis Management explains how to choose the appropriate language and media outlet to properly convey your message during and after a crisis. Unveiling the secrets of how to manage the media in a crisis, the book examines how rapidly evolving social media and Web 2.0 technologies have changed the crisis management landscape. It illustrates the four distinct stages of media reporting during a crisis and details the information that must be provided. The author provides readers with a wealth of helpful tips and tools—including guidelines, checklists, and case studies that illustrate best practices in crisis media management. Divided into five sections, the book: Examines how the kingdom of news has changed and considers the new hybrid model that is emerging Identifies the four distinct stages in which both old and new media report a crisis Addresses the use of spokespeople according to the four stages, as well as when to use the chief executive officer Discusses media interviews, including how to handle news conferences, bloggers, and the importance of media training Considers the communication aspects of crisis management—including how to harness the power of Facebook, Twitter, YouTube, Digg, Wikipedia, Flickr, and social media releases The book’s resource-rich appendices include a checklist for briefing a spokesperson, sample media release, a step-by-step flowchart for creating a crisis communication plan, and social media policy guidelines. Complete with a detailed guide on what tools to use and when to use them, this book provides the techniques and understanding required to communicate effectively and avoid any potential bad press and embarrassment that could result from information mismanagement. Jane Jordan-Meier was interviewed about leadership in a crisis and the stages of a crisis in the wake of the Murdoch phone-hacking scandal. She also discusses crisis management planning in The Sydney Morning Herald and in Daily Ovation. She was interviewed in August 2011 by Globe and Mail. Discover more about the book, including a video of the author explaining how to turn media questions into gold and visit smallbusinessadvocate.com for a series of recent interviews. Jane Jordan-Meier appeared in a video interview with Crisis Manager Melissa Agnes on July 3, 2012.
Book Synopsis Crisis Communications by : Kathleen Fearn-Banks
Download or read book Crisis Communications written by Kathleen Fearn-Banks and published by Routledge. This book was released on 2010-10-04 with total page 479 pages. Available in PDF, EPUB and Kindle. Book excerpt: Crisis Communications: A Casebook Approach presents case studies of organizational, corporate, and individual crises, and analyzes the communication responses to these situations. Demonstrating how professionals prepare for and respond to crises, as well as how they develop communications plans, this essential text explores crucial issues concerning communication with the news media, employees, and consumers in times of crisis. Author Kathleen Fearn-Banks examines the steps of choosing the appropriate words to convey a message, selecting the method and channels for delivering the message, and identifying and targeting the most appropriate publics or audiences. She also addresses such important topics as avoiding potential mismanagement of communication in crisis situations. Key features of this fourth edition are: six new cases, including several international crises current discussion of communications technology as it relates to crises a Companion Website -- www.routledge.com/textbooks/fearn-banks -- with additional cases as well as supplemental materials for students and classroom resources for instructors. A Student Workbook is also available for use with this volume, providing additional pedagogy for each chapter, including discussion questions, activities, key terms, case exercises, and worksheets. Utilizing both classic and contemporary cases of real-world situations, Crisis Communications provides students in public relations and business with real-world perspectives and valuable insights for professional responses to crises. It is intended for use in crisis communications, crisis management, and PR case studies courses.
Book Synopsis Risk Communication by : Regina E. Lundgren
Download or read book Risk Communication written by Regina E. Lundgren and published by John Wiley & Sons. This book was released on 2018-06-29 with total page 544 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE ESSENTIAL HANDBOOK FOR EFFECTIVELY COMMUNICATING ENVIRONMENTAL, SAFETY, AND HEALTH RISKS, FULLY REVISED AND UPDATED Now in its sixth edition, Risk Communication has proven to be a valuable resource for people who are tasked with the responsibility of understanding how to apply the most current approaches to care, consensus, and crisis communication. The sixth edition updates the text with fresh and illustrative examples, lessons learned, and recent research as well as provides advice and guidelines for communicating risk information in the United States and other countries. The authors help readers understand the basic theories and practices of risk communication and explain how to plan an effective strategy and put it into action. The book also contains information on evaluating risk communication efforts and explores how to communicate risk during and after an emergency. Risk Communication brings together in one resource proven scientific research with practical, hands-on guidance from practitioners with over 30 years of experience in the field. This important guide: Provides new examples of communication plans in government and industry, use of social media, dealing with "fake news," and new digital tools for stakeholder involvement and crisis communications Contains a new chapter on partnerships which covers topics such as assigning roles and expectations, ending partnerships, and more Presents real-world case studies with key lessons all risk communicators can apply. Written for engineers, scientists, professors and students, land use planners, public health practitioners, communication specialists, consultants, and regulators, the revised sixth edition of Risk Communication is the must-have guide for those who communicate risks.
Book Synopsis The Handbook of Crisis Communication by : W. Timothy Coombs
Download or read book The Handbook of Crisis Communication written by W. Timothy Coombs and published by John Wiley & Sons. This book was released on 2012-01-10 with total page 770 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written as a tool for both researchers and communication managers, the Handbook of Crisis Communication is a comprehensive examination of the latest research, methods, and critical issues in crisis communication. Includes in-depth analyses of well-known case studies in crisis communication, from terrorist attacks to Hurricane Katrina Explores the key emerging areas of new technology and global crisis communication Provides a starting point for developing crisis communication as a distinctive field research rather than as a sub-discipline of public relations or corporate communication
Book Synopsis Student Workbook to Accompany Crisis Communications by : Kathleen Fearn-Banks
Download or read book Student Workbook to Accompany Crisis Communications written by Kathleen Fearn-Banks and published by Routledge. This book was released on 2012-11-12 with total page 138 pages. Available in PDF, EPUB and Kindle. Book excerpt: No company, organization, or individual whose livelihood depends on public reaction can afford to function without a crisis communications plan. This student workbook reviews the critical terminologies, processes, and skills needed for understanding and responding to crises. It prepares individuals for responding to crises in a variety of contexts, and reinforces strategies and tactics to be used during a crisis. Chapters include instructive case studies of public relations professionals in crises: what they did, what they wished they had done, and what hampered their progress. The exercises provide students with the opportunity to respond to real-world crises, sharpening their own skills and practicing response behaviors. This workbook will serve as a useful tool for all future practitioners.
Book Synopsis Security Awareness Training for All Port Facility Personnel by : International Maritime Organization
Download or read book Security Awareness Training for All Port Facility Personnel written by International Maritime Organization and published by IMO Publishing. This book was released on 2011 with total page 72 pages. Available in PDF, EPUB and Kindle. Book excerpt: This model course is intended to provide the knowledge required to enable personnel without designated security duties in connection with a Port Facility Security Plan (PFSP) to enhance security in accordance with the requirements of Chapter XI-2 of SOLAS 74 as amended, the ISPS Code, the IMDG Code, the IMO/ILO Code of Practice on Security in Ports, and guidance contained in IMO MSC.1/Circ.1341. Successful trainees should contribute to the enhancement of maritime security through heightened awareness and the ability to recognize security threats and respond appropriately.
Book Synopsis Edwards Disaster Recovery Directory by : Edwards Information, LLC
Download or read book Edwards Disaster Recovery Directory written by Edwards Information, LLC and published by Edwards Information, LLC. This book was released on 2007 with total page 444 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Public Health for the 21st Century by : Louis Rowitz
Download or read book Public Health for the 21st Century written by Louis Rowitz and published by Jones & Bartlett Learning. This book was released on 2006 with total page 538 pages. Available in PDF, EPUB and Kindle. Book excerpt: Public health has moved to the forefront of national interest and scrutiny in the light of present day events. Public health professionals are now regulars in all forms of media, something unheard of just a few years ago. The issues are well known - bioterrorism, SARS, West Nile Virus - and they are enough to panic a population without skillful leadership. Public Health for the 21st Century: The Prepared Leader examines public health leadership in terms of emergency preparedness and specific skills and tools. As modern-day threats force leaders to look at how they address disasters and drive communities to prepare themselves, this book provides tools and real life cases to hone management skills to prepare agencies to deal with large scale events.
Book Synopsis Online Public Relations by : James L. Horton
Download or read book Online Public Relations written by James L. Horton and published by Praeger. This book was released on 2001-08-30 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A desk-top reference that explains the language and techniques of doing public relations online.
Book Synopsis Handbook of Risk and Crisis Communication by : Robert L. Heath
Download or read book Handbook of Risk and Crisis Communication written by Robert L. Heath and published by Routledge. This book was released on 2020-10-28 with total page 653 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Handbook of Risk and Crisis Communication explores the scope and purpose of risk, and its counterpart, crisis, to facilitate the understanding of these issues from conceptual and strategic perspectives. Recognizing that risk is a central feature of our daily lives, found in relationships, organizations, governments, the environment, and a wide variety of interactions, contributors to this volume explore such questions as "What is likely to happen, to whom, and with what consequences?" "To what extent can science and vigilance prevent or mitigate negative outcomes?" and "What obligation do some segments of local, national, and global populations have to help other segments manage risks?", shedding light on the issues in the quest for definitive answers. The Handbook offers a broad approach to the study of risk and crisis as joint concerns. Chapters explore the reach of crisis and risk communication, define and examine key constructs, and parse the contexts of these vital areas. As a whole, the volume presents a comprehensive array of studies that highlight the standard principles and theories on both topics, serving as the largest effort to date focused on engaging risk communication discussions in a comprehensive manner. Now available in paperback, the Handbook of Risk and Crisis Communication can be readily used in graduate coursework and individual research programs. With perspectives from psychology, sociology, anthropology, political science, economics, and communication, the Handbook provides vital insights for all disciplines studying risk, and is required reading for scholars and researchers investigating risk and crisis in various contexts.
Book Synopsis Disaster Recovery Yellow Pages by : Steven Lewis
Download or read book Disaster Recovery Yellow Pages written by Steven Lewis and published by Edwards Information, LLC. This book was released on 2004-11 with total page 365 pages. Available in PDF, EPUB and Kindle. Book excerpt: A unique listing of over 3000 sources of disaster-recovery help, divided into over 355 categories - from smoke-odor counteracting and trauma counselors to emergency-food-kits, and software for disaster-planning.
Book Synopsis Jane's International Defense Review by :
Download or read book Jane's International Defense Review written by and published by . This book was released on 2006-07 with total page 434 pages. Available in PDF, EPUB and Kindle. Book excerpt:
